HDFC Bank Complaints & Reviews

Address: Bhopal, Madhya Pradesh, 462042

Executive was calling and chasing for the payment of 1950 rs only bcoz it was delayed for 1 month only as i said i have made a payment if 1000 rs on 28 of feb by billdesk from some other bank mode she was yelling and saying all the #. I seriously dont believe how your bank become the largest private bank sector

An executive was calling and asking for the payment of 1950 rs only i told i am out of station so, i will pay on 12th. I can pay online but i don't have the laptop and other options and i am busy for my sister's marriage i told him i came i will come then i paid but he was yelling with me and told me you have to pay today only. I have paid installment regularly you can check our track record also. I seriously don't believe how your bank become the largest private bank sector.

Mar 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2019

HDFC Bank Customer Care's response Dear Customer,

I'll ensure this is taken up promptly. Please share your Account No./Customer ID, the number where you called with STD code & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: Thiruvananthapuram, Kerala, 695581

I had redeemed gift card voucher worth rs. 2000 using hdfc netbanking around 28th of december 2018. But the same has not been delivered to me yet.
On contacting the hdfc home branch and customer care, they have conveniently put the issue onto blue dart - the courier delivery partner.
But as per the awb number it's showing as courier returned to original shipper.

Then i called the hdfc customer care again and...

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Address: Pune, Maharashtra

I deposited a canara bank cheque to hdfc bank. Cheque number: 727903
It was deposited on friday afternoon (01/02/2019) at hijewadi branch in pune.

The cheque now shows invalid status. I do not know the reason for this.
I had travelled to india from abroad and am no more in the country. Please help me understand why the cheque is in invalid status.

Customer care, just puts me on hold and no one seems to know a person who could answer my questions

Mar 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Zubin
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

I have applied for credit card and submitted all the required documents and today almost 15 days are over but till now haven't receive any mail or message from the bank regarding my credit card. And when i called to customer care and ask them to check the status with my mobile number and application number, they are saying that we don't have any thing for that.

HDFC Bank customer support has been notified about the posted complaint.

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I opened enps account with nsdl and chose hdfc bank for kyc verification on 24 jan 2019.
Till date my account is in frozen status.
I followed up with bank many times, i physically went branch for kyc verification but none of them knew about it. They told me to verify kyc with hdfc securities. When i called hdfc securities for kyc verification of nps account, they told me to verify with hdfc bank branch.
Worst experience with hdfc bank, i am using hdfc salary account since 10 years.
Hdfc bank you just lost one customer, if you don't improve your service you will loose many more.
Nps trust/nsdl please remove hdfc bank from your list of pop.

Feb 5, 2019

Complaint marked as Resolved

To verify KYC for NPS, I dropped mail yo [email protected] They verified my NPS KYC

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2019

HDFC Securities Customer Care's response Dear Customer

Greetings from HDFC Securities Ltd !!

We request to share your NPS PRAN Number to take this up with E-Nps unit at HDFC Bank.

Regards
Customer Care
HDFC Securities Ltd

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 8, 2019

Dear Sir/Madam, This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: Ghaziabad, Uttar Pradesh, 201014

Dear Team

This comes to me as a surprise as I am yet to receive NOC letters for my closed credit card[protected].

I have availed these credit card during the year 2006, however due to some family emergencies and medical reasons I was unable to pay in time and hence cleared all the required dues through discussions with bank later.
Surprisingly still I haven't received my NOC letter, it been more than 3 years now.
Also the status is not correctly reflecting in my banking records.

The same was promised while closure, however I have got no call/mail regarding the closure & NOC.

Need urgent help.

Regards
Nishant
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Kottayam, Kerala, 686009

Hello HDFC,

Please kindly note that without my authorization and knowledge you have deducted 2999 from my credit card for One assist Mfee on 19/01/2019 . I didn't ask for any service like that and please send my money 2999 into my credit card ..

Also please remove the auto deduction facility from my credit card, so this will not happen in future with this credit card.

my account number : [protected]
bank HDFC bank Ravipuram
Name : Lijo K.J.

Lijo

HDFC Bank customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560029

Greatly disappointed with HDFC banking as they have just taken off whole money as credit card fill usage amount from my salary account for not paying the credit card bill.
if minimum due is not paid on time they are chargin 5-10% of late fee plus IGST+ finance service charges etc etc.. then why they need to take off all money from my salary account, and block it putting in negative balance.
Customer care is not giving proper response .

HDFC Bank customer support has been notified about the posted complaint.

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Address: 813102

Dear sir
I'm very sorry to inform you that the branch manager of banka branch are so unbehavior. He dosen't co-operate any banking issues and dosen't give proper information which want to know customers, as well as he reply straight & dry language, he used no any formalities, no normality.
For it i feel so same to go the branch.
So kindly request you make remember him that how to behave with customers. Thanks.

Mar 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your contact info, Branch Details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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M

Maheshkumar Patil

from Mumbai, Maharashtra

Feb 4, 2019

Rs 177 is deducted from my account, Please let me the reason behind tha same on my mobile [protected]

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A

alka damor

from Ahmedabad, Gujarat

Feb 4, 2019

As I was not using a credit card and I received a mail also of some 5214 Rs outstanding amount without using card for last few months..My grievance is that when I was offered this card it was said from HDFC executive that it is free for Life time..Then how one can raise a bill...

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D

Dhananjay Walanj

from Mumbai, Maharashtra

Feb 4, 2019

Last 3 months I am not getting my salary slips there is something wrong for my logging please help me that how can resolve this problem

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Address: Ghaziabad, Uttar Pradesh

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Dear mr. Executive (Hdfc-credit card issue department). It has been two weeks past, i dont get my credit card at all. Although the cedit card number has showing in my netbanking. I dnt know how to collect it. But it is bank's responsibilty to co ordinate their clints untill the products reach to their clints hand. But i am sorry to say that my crdit card issuing branch dalhouse, fail to do that.. I dnt know how can i collect my credit card at all.. Please deliver my credit card as early as possible.
[protected]@outlook.com
Mob [protected]

Mar 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2019

HDFC Bank Customer Care's response Dear Customer,

As per our records, your credit card ending 7198 despatched through Blue dart courier vide airway bill number - [protected] and returned undelivered for the reason "CUSTOMER SHIFTED". We suggest that you visit our website www.hdfcbank.com to download the application form for updating the contact details. The application form is available in our web site under the following path: Forms Center > Credit Cards > Change of address, Mobile Number & e-mail Id. Kindly complete the same and forward the application form to our mailing address to review your request. Our mailing address is HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041. Post change of mailing address, we shall redirect the card to an updated mailing address.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Feb 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to your comments expressed with regard to your credit card. We wish to inform you that we have arranged to dispatch your HDFC Bank Times Titanium credit card to your registered mailing address through Blue Dart courier via AWB # [protected] on 03/01/2019 and same is undelivered due to customer shifted. To change the contact detail in your credit card account we request you to send completed change of contact detail form to our mailing address. You can download the form from the below link. https://www.hdfcbank.com/assets/pdf/change_address_contact_details_email_id.pdfPlease send the completed form to our mailing address mentioned below HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041.

-Manoj
HDFC Bank Customer Assistance

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J

Japz Kaur

from Aurangabad, Maharashtra

Feb 4, 2019

Transfer Error

RRN ref:[protected]

Its been two days and transfer amount has not been reverted .

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Address: Hyderabad, Telangana, 500061

Hi sir,
I have received a message stating that blue dart has undelivered the credit card. And second time it is pending for redelivery. And again stating card has been returned to us. Please contact customer care. Could you please help me out for redelivery of my credit card. I appreciate your support.
Boin. Naveena
Near manasa residency
Secunderabad

Mar 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We'll look into that for you. Please write to [protected]@hdfcbank.com with Card application number, mode of application, date of application, complete address of branch if you have applied at the branch, complete name, and your contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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H

Harsha Y

from Neyyattinkara, Kerala

Feb 4, 2019

I lost my credit card login password bt i entered all my details correctly but it shows ATM pin or expire date is wrong

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R

rajudevassy

Feb 4, 2019

Why i have been charged in below txn without my notice. Could you please let me know at the earliest

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Address: Chennai, Tamil Nadu, 600089

I applied for a HDFC REGALIA FIRAT credit card in September 2018 and was informed by the HDFC bank executive that the HDFC that the card is a lifetime free credit card with no charges. But i have been charged a 1000 membership fee on that which is a fraud. I want Hdfc bank to revert the charges as I was promised that this HDFC REGALIA FIRST credit card ending in 6427 is a lifetime free credit card.

Mar 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to write at us at [protected]@hdfcbank.com with your contact number and email id as maintained in the credit card account to enable us to assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance

Feb 08, 2019

Updated by Rounak2017 I am unable to see the reference number with TTU

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Address: Bangalore, Karnataka, 560001

Please reverse the amount of rs 5044.39 to my hdfc credit card ending 6640.
As this transaction is not made by me. This amount noticed me as i got massage from bank on 01/02/2019 that about the transaction on my credit card. Card is kept under my custody...
I'm sending dully filled dispute form...

Regards
Sandeep kumar
Card no [protected]

Mar 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We have noted the concerns expressed by you regarding the transaction of Rs. 5, 044.39 at M/s. DIGITAL RIVER using your credit card ending 5849 dated February 01, 2019. We take this opportunity to inform you that the transactions are processed to the card account as and when the same is received from merchant/member bank. Accordingly, we had received authorization request for the above mentioned transaction on February 01, 2019, however, the said transaction is not billed to the credit card account. In absence of any transaction being processed to card account for 07 days by the Merchant/member bank, the authorization blocking the credit limit will be canceled automatically. We request you to revert once the transaction gets billed to your card account.

-Zubin
HDFC Bank Customer Assistance

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V

vattikuti

Feb 4, 2019

I am getting 3 calls every day from HDFC bank, i have already told them to not to call but still they are calling me for personal loan and credit card which is irritating and disturbing from my personal work.
I have already activated DND services but still they are making calls from mobile numbers
[protected] - my number

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7

707shubham

from Indore, Madhya Pradesh

Feb 4, 2019

I have purchased a phone using credit card in emi mode but the whole amount has been deducted at once, and not refunded yet,

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S

SUVEK SINGH don`t be afraid be terrified

from Kolkata, West Bengal

Feb 4, 2019

I have applied for loan in hdfc bank Chennai.After submitting all documents including cheque, bank officials asked for more documents which I am unable to give.I requested them to reject my loan approval and return my cheque.But thet have neither return the cheque nor rejected the loan.Please take proper action.My application number is 63645533.

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V

Vakar Ahmed

from Ahmedabad, Gujarat

Feb 4, 2019

I trying to using my card and login with HDFC bank but every time they said. We are apologizies about this facility at this time ..even we all are day what hell are this ??

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V

Vedmani

from Kaithal, Haryana

Feb 4, 2019

Dear sir
Cradit card mobile number not change 4 time request de diya hai but number change

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I have a salary account with hdfc from last 5 years and they were continuously showing negative amount but last month they showed negative amount of rupees 7, 308.94/- and auto deducted the money when salary credited. When calling to customer care not getting any replies and they not even mentioned any email address on which i can complain. I do not know what to do and where to complain. I am fully frustrated with this behaviour of the bank and i want to close it now. But i don't know how i will get my hard earned money back from this fraud bank.

Mar 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Feb 07, 2019

Updated by vineet30 I did the mail to the given address but no one is taking care to respond. and even the 306 rupees more deducted from the closing balance. I will mail to RBI today regarding this.

Feb 13, 2019

Updated by vineet30 Reminder - 2

I did the mail to the given address but no one is taking care to respond. and even the 306 rupees more deducted from the closing balance. I will mail to RBI today regarding this.

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S

sai vinith

from Bengaluru, Karnataka

Feb 4, 2019

I'm credit card holder in HDFC, i'm waiting for more 20 days for KYC update from your side(HDFC). Mobile num, name and email are same in both HDFC records and payzapp as well. when this issue will be resolved?

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V

Vickie89

from Palghar, Maharashtra

Feb 4, 2019

I have update my mailing address with HDFC Bank for my HDFC credit card.This is request to please re-disptched my card to the updated address..

Card ending -4500

Thanks regards
Vikas jha

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Address: Palakkad, Kerala, 678508

Dear sir,
Please provide me statement of two wheeler loan, please find the below detail of last emi has been paid through idbi bank for your reference.

Ach-hdfc bank ltd - [protected]

I hope you will get attention on my issue on priority since i am planning to repay the balance loan amount once i am recieving my statement.

Please do and revert at the earliest.

Regards
Rasheedali

Mar 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, loan account number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Hyderabad, Telangana, 5000062

Website: www.hdfcbank.com

I have done imps from hdfc bank to karnataka bank for my education loan closer bothe are my accounts only but the transaction status is processer down amount not transfered to beneficiary account to karnataka bank and not return the same account.
That is my loan account they will calculate daily interest so i am charged by the bank
Who will pay extra interest for the bank still no amount credited my account.

Mar 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Account No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Bharuch, Gujarat, 392011

Sir my ac no is [protected] in you dahej branch. I diposit third party check 10000 rs but toreson insufficient balence check was return but my account cut 236 rs
Hou i know third party bank balance
My account has since long with your branch but this is wrong buy you so i close my salery account if do not solve my problem please support for this issue thanks...

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Address: Bangalore, Karnataka

I have salary account in hdfc bank opened in dec 2018. After my salary got credited for first month (Jan 2019). On checking the transaction history today (3rd feb) i am able to see that there has been an deduction of inr 1000 with the description saying "installment pay. Transfer from casa." i have not even applied for any such service and without my consideration the money has been debited.

Mar 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to state that the amount deducted pertains to installment for Recurring Deposit booked. Kindly contact Phone Banking incase of any further clarification or assistance.

-Zubin
HDFC Bank Customer Assistance

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My savings account number is 50********9137. I have recently updated my mobile number to overseas number.
I do not receive transaction OTP on my number. The transaction portal shows my mobile number to start with the digit "2" whereas it should start with "3". Mobile number has correctly been updated in bank records.

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Address: Pune, Maharashtra, 410501

I have salary account with hdfc bank. I have started sip in mutual funds. But due to some reason, i could not maintain sufficient balance on Jan 2019.
I have been charged Rs 2950 on 21 Jan 2019 in the name of ach debit return charges of.
For which I have not even received any intimation either through email, sms or call from the bank before deductions.

I mailed to [protected]@hdfc.com on 22 Jan But did not get even an acknowledgment for my mail, Then visited Branch office to complain personally
But they also did not help. They say I have to talk to customer care and after many efforts I could connect with customer care no But It did not allow me
to talk with any customer care executive. So, finally writing you.

So, request you to look into this matter on urgent basis and do the needful in getting my money back, as soon as possible.

Feb 16, 2019

Complaint marked as Resolved

I got a call from the bank and she said after deducting the GST, remaining amount will be returned to my account and within few days amount transferred to account.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 782

hdfc bank - customer care misbehave

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rewards points redemption voucher not received

cheque invalid

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credit card

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nps kyc verification pending, nps account frozen

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not received noc letters for my settled credit card 0004346772000359694

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one assist mfee

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no alert to me on blocking my salary account for non paying due of credit card

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miss behavior

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no delivery credit card

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credit card

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membership fee charged

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5044.39 rs payment not done by me

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deducted 7308.94 after showing negative amount

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statement request for two wheeler loan

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imps transaction done by hdfc account to karnataka bank due to processor down transaction not credited to beneficiary and not return to my account

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third party check return charges

installment pay. transfer from casa

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otp not coming on overseas mobile number

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ach debit return charges deducted without intimation.

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