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HDFC Bank Complaints & Reviews

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Last updated May 1, 2024
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HDFC Bank reviews & complaints page 782

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A
Aparupa Sarkar
from Bengaluru, Karnataka
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credit card issue

Address:560102

Hi Team,

I am customer of hdfc bank since last 2yrs and i have hdfc bank salary account.
I am very upset about hdfc credit card service.All of a sudden on 13th Jan'19 the balance of my credit card had gone down. After that I tried calling the hdfc bank credit card customer care mutiple times but was unable to caught hold off them. HDFC committed to provide good service so i choose hdfc credit card. But now there are...
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A
Aparupa Sarkar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card issue

Address:560102

Hi team,

I am customer of hdfc bank and from last 6months and i have hdfc bank salary account.
I am very upset about hdfc credit card service. All of a sudden on 13th jan'19 my balance of my credit card had gone down. After that i tried calling the hdfc bank credit card customer care mutiple times but was unable to caught hold off them. Hdfc ommitted to provide good service so i choose hdfc credit card. But i see there...
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S
shettyraaj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online transactions being rejected without any reasons

Website:www.hdfcbank.com

I have trying to book train tickets from irctc and spicjet flight from cleartrip and spicejet website via netbanking and debit card option. Am continuously getting declined and phone banking officers (Even senior guy on the floor) arent able to tell me why its declined. Instead they are saying everything is fine while the error is from hdfc web site (See the url in 2nd screenshot in the attachment)

Am about to miss the flight...
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D
Deepak kumar poddar barahat
from Brahmapur, Odisha
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credit card payment

Address:Bhagalpur, Bihar, 853204

My credit card payment due but bank not payment to my account   Replace all...
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S
skbhati199
from Rishikesh, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

every month credit card statement extra charges

Address:Gurgaon, Haryana, 122050
Website:www.infoskillstechnology.com

Hi hdfc team,

I am a customer of hdfc bank and from last 2 years. I am using hdfc bank salary account.
I am very upset about hdfc bank credit card service. I see that from last three month (Oct, nov, dec 18) there are multiple charges are applicable to the given statement. Hdfc people given two credit card unnecessary and they committed to providing good service so i choose hdfc credit card. But i see there are multiple...
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A
A.Nageswararao
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivated one assistance

Address:533103

Hi

oneAssit membership ID [protected]..Please Deactivate and deduct from Credit card, please refund this amount, I do not want in further also.I do not want one Assit.I have already informed to customer care but still not deactivated. Please de active and refund the amount .

Name :Adapa Nageswararao
Card no endin with 8390

Thanks...
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M
Manabjyoti Daimari
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for closing hdfc credit card

Address:Kamrup Metropolitan, Assam, 781015

I have submitted 2 times hdfc bank closure form along with clearing all outstanding bills on my card. But, hdfc bank doesn't close my hdfc card and sending a same message like dear customer, your recent written request on the credit card ending xxxx could not be processed. Details being sent - hdfcbank.
And even after clearing outstanding bills along closure form, new bills have been received to be paid.
After calling customer...
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S
skjha1994
from Delhi, Delhi
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upi transaction failed

Address:New Delhi, Delhi, 110090

Sir i transfered rs 50000 to sbi account through upi. The payment was debited from my account and it credited to sbi account but at the same time the payment was upi reverse from his account and we don't receive the money and we go to bank many times but we don't get solution. Now i am frustrated and if i don't get solution i will go to the court. So please solve my problem...
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N
Naveen Selva
from Chennai, Tamil Nadu
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not receiving otp for changing ipin for net banking

Address:600017

Hi,

I can not login into net banking, if i try to generate otp to change password i'm not at all receiving the otp message. I also communicated with hdfc customer care, they said everything is ok from there side. But i am getting messages on the same mobile number from others but not getting hdfc otp message also not receiving mail for the same. Due to this i am not able to do any kind of transactions. Please fix this issue...
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N
NIKKOU TRENDZ
from Bengaluru, Karnataka
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hdfc fastag not received

Address:560029

Hi.
I did my fastag application acknowledgement on dec 2018.
Till now i haven't got my fastag courier.

My application reference no. Is hrf095613

I had called customer care couple of times and they gave tracking id in that it shows delivered in bangalore address.
The customer care people are only saying we have raised a complaint we will get back to you. No one is responding.
br...
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H
harshavardhan royal
from Suriapet, Telangana
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amount not refunded

Address:Kurnool, Andhra Pradesh, 518501
Website:Jabong

I bought a pair of clothes worth 2500. After 3 days cancelled the product worth of 1507. I got the message ur money refunded. But i didn't get refund. My card ending 6190. I called to customer care they r saying amount got refunded. But in real i didn't get amount. Without my concern they applied hdfc ergo insurance also. They are frauds cheaters. No...
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S
sairam864
from Nalgonda, Telangana
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refund amount

Address:Hyderabad, Telangana, 500035

I have recently done a transaction of Rs.4000/- from payzaap to payzapp for one of my friend...the amount is debited from my account but he didn't recieve the amount.I tried so many times to payzapp customer care but never connected..
mailed to [protected]@payzapp.in but till now no response...please resolve and refund the amount..please do the needfull...
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K
Kartik Telkar
from Bengaluru, Karnataka
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regret our inability to process your loan application

Address:Bangalore, Karnataka, 560097

Post getting multiple calls from banks, i have applied for home loan from hdfc (Salary account) as i found the executive honest and thorough about the whole process. I have provided a bunch of said docs along with a 5900.00 rs cheque. The builder and the property project is fully approved by hdfc 6 months prior the loan applied date. Post a week of document submission and after multiple follows up, i got a call from hdfc credit department...
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S
Skdaga
from Jodhpur, Rajasthan
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net banking transaction

On 24/12/2018 a sum of Rs. 1945.82 debited to my saving a/c [protected] towards on line payment to tech jabong com i have raise query before hdfc bank bearing number HBL=[protected] further merchant
jabong com deny for above payment kindly solve my problem as early as possible...
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D
DEENA POKURI
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didnt get my refund from flipkart through phonepe

Address:517501

I have ordered an item for rs.2249 in flipkart and cancelled that item due to delay in delivering. They have initiated the refund and i didn’t get refund as promised by the seller that is before jan 16. I have contacted flipkart and phonepe support and they told me to contact bank people. I have contacted them and i didn't get any proper response from any of them. I need an update as soon as possible on this as this is not a small amount....
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A
Animesh Garg
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan which I didn't opted

Address:Ghaziabad, Uttar Pradesh, 201001

Sir/maam
My name is animesh raj garg and i never opted for any agriculture loan from your bank but my cibil score is being affected by this application please see to it my phone no is [protected] and my email id is [protected]@gmail.com for more detail you can call on my number if hdfc does not take any step then i will file legal case please help me...
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L
Lokesh Bharani
from Chennai, Tamil Nadu
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cancellation my one assist membership

Address:600114

Cancellation of one assist membership i am a hdfc bank credit card holder. The bank has auto debited rs 1899/- from my credit card number ending with 5738 without my concern on date 11/01/2019. I am not interested about this service and don't want this membership anymore. So cancel the membership and refund this debited amount of rs 1899/-

One assist relationship number :3573057
Name : lokesh bahrain. R
Credit...
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G
Gnanavel Natarajan
from Jayamkondacholapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delaying the refund of insurance

Website:Hdfclife.com

Hi,
I have taken hdfc life insurance policy in aug-2008.
Now my insurance policy matured on 11.8.2018.
But after submitting all the required documents, they are not doing the refund,
Again and again they are asking same documents to submit...
Their service is very poor and customer care executive not providing the exact requirements.
I am very much upset with their service....
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P
Premchand K
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i paid 13000 rs (34000 rs is credit limit) - all of sudden my credit limit is reduced to 30000rs and went to minus balance. i am unable

Website:www.hdfcbank.com

Dear sir,

My name is kannavaram premchand
Registered mobile number with hdfc credit card division is [protected]
My dob is 11th jan 1986.

My credit limit is 34000rs. I paid 13, 000rs in november 2018. I planned to pay remaining balance of all sudden i lost my job. I am unable to pay remaining amount. Where i am getting continuous calls and emails from hdfc where i cant able to concentrate and i...
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A
AshwaniRa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card closure

Address:56013

My name is ashwani, i paid all my outstanding bills for my credit credit card ending in 4983 in december. And immediately dropped closure form.
Since then i have dropped it thrice.
Despite of closing my card.
I'm just getting bills and late fine on those bills.
I don't want to pay this much amount when i have not committed any mistake. Why is hdfc trying to fool customers?
I never expected this from such...
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