HDFC Bank Complaints & Reviews

Hi,

I called hdfcfag customer saying my login:[protected] is saying it's a invalid user id when i was trying my password reset for my account.

Rep named sharvan said the login id is correct and can i have your password to verify. I told i will tell my password but he said it's not wrong to ask for a password. How can a bank like hdfc can ask password from the customer. It's seems you have outsourced the work to another company. I think its insolutions global. This is serious violation of customer service. I asked for a supervisor or manager. He said he will not transfer the call to either.

Strict action needs to be taken.

As pl is going on with hdfc bank due to some circumstances between 2015-jun 2017 was unable to pay the emi but i used to pay small amount compare to regular emi. Now in june i paid emi which were bounce and there overdues and started my regular from july 2017 till date and a single has not been bounced now i came across that my account has been kept on manual hold charges.. I'm clueless what charges they are asking for as now my regular emi is going on that they have file case on me ipc section 138 on that i have taken bail for the same even though i have paid amount with all there charges.

My commercial vehicle loan 62698829 account no bank deduct my amount. Original reason is irresponsible staff of bank ach not complete by ur loan sales team so how i m responsible please give me the right reason or call me on [protected] bank is given me mentally pain with deducted wrong amount on behalf o[censored]r staff irresponsibility. I call loan team sales man many times

Dear sir
Today i hv recieved call from hdfc life representative.
He said i hv one lapse policy and i hv paid only 1 year premium from total 7. And now to close policy final settledown option is available.
But i don't remember such policy i hv taken.

He provided below detail.
Policy no. 01539731
Issue date. 31/03/2012
Paid premium. 50000
Current value. 174340.25

Please confirm it is correct?

Regards
Kapil sharma

I had a credit card of hdfc in 2010-11, i stopped using that due to unaccounted billing and dishonesty from ur employees,

One o[censored]r employee called me and send me a policy document of hdfc agro to check the policy, and without my any consent i started receiving bill for that policy, i didnt send any signed policy documents to u. I talked to ur customer care they said its a mistake from ur side and ll be corrected, but nothing happened,
Then i stopped using that card and paid all my other dues. It all happened in 2011.

Noy few months back in 2018 i applied for loan and found that hdfc has launched a complaint against me for non payment of that policy premium!!! Can u show me a single signed document where i have accepted to start the policy??
I tried to call ur customer care, but the executives are utterly unprofessional!!

I would request you to give me a call, cause am unable to find any dedicated care no. Other details are as follows

Account no[protected]
Mob no in your database - [protected] (Currently not working)

Contact no - [protected]
[protected]
Plz dont tag my no to your loan dept.

My basic salary is 7500 and convience is 2500. Then how it is possible my salary is credited amount is rs 2200.
1- I am not getting my fixed salary as per my offer letter of joining on monthly basis from the last 3 months .There is huge deduction from my salary without any prior notification and after enquiry I am not getting proper solution from my concern department and HR department also. No one taking any responsibility regarding my salary.

Myself vikram goyat, i have taken a loan from cholamandlam finance. They charged me for any insurance scheme of your company.
Actually i am not satisfied with the terms & conditions of the insurance policy. I am requesting you to cancel the policy and refund my amount. I have send the free lock cancellation request to your mumbai branch.
Please cancel it, the detials are below mentioned:

Insured number - vikram goyat
Policy number - x0hehis[protected]
Master policy number - pp000053
Adress - h. No 170, prem nagar, hisar
Mobile[protected]
Email id - vikram. [protected]@gmail.com

I had my salary account in hdfc bank (Account no [protected]). Since i left my company, salary account got converted into saving account. I could not maintain required minimum balance of rs 10, 000 and bank started charging amb charges. Charges went upto rs.8000 and account balance was negative.in january 2019, i raised a complaint on hdfc customer care to request bank to waive off the charges and assured the bank that i will either close my account or will maintain required account balance. After some days, i got an email from hdfc bank saying, "we have removed your hold funds" and made my balance zero. Bank suggested me to close my account permanently. On 21st january, i visited hdfc bank branch near shankar sheth road pune. Meanwhile, i asked one of the staff, 'instead of closing my account permanently can i deposit amount to bank account and maintain required balance and will there be any deduction of previous charges?'. Staff member answered i can operate my bank account by maintaining required balance and there will be n deduction of charges as there is zero balance appearing in my account i. E. No negative balance. Accordingly, i deposited rs.10, 100 on 21st january 2019 to my account. And bank deducted previous charges from that amount and made my account balance rs.3, 377. I requested the authority to reverse my charges but they said that they are not in position to do that and made me visit the bank i went on 21st january 2019 to close my account. I did the same but now they are making me visit one branch to another. According to me and as bank staff suggested me on 21st january 2019, there should be no deduction of such previous charges as bank itself assured me that they have removed my hold funds i. E. Negative balance. Attached herewith is the bank statement and mails received and sent by bank.

I was given the credit card at home address, even though i asked to cancel it when people came for verification. I didn't used it and i didn't even activated it.

I de-linked it from my bank account. But still, it received the bill amount via transaction.
While de-linking, i checked into the autopay deregister section, there were no cards.

This is just not right. If i have asked to not wanting the service, they shouldn't have let me given the service. And even when i have not activated it, i and being charged of something i didn't want or used.
And all the customer care has to say is, "we cannot do anything".

I had my salary account in hdfc bank (Account number : [protected]). Since i left my company, salary account got converted into saving account. I could not maintain required minimum balance of rs 10, 000 and bank started charging amb charges. Charges went upto rs.8000 and account balance was negative.in january 2019, i raised a complaint on hdfc customer care to request bank to waive off the charges and assured the bank that i will either...

I have purchase dslr camera from croma store owned by tata on friday[protected], i have been told that i will receive 2000 cashback and i have clicked a photo of that offer just to be sure that they will not refuse in future i have not recieved any cashback and when i called the bank regarding the same they will not entertain you and hang up the phone on you very bad customer service by hdfc bank. This offer is a scam by hdfc bank.

For resolution contact :[protected]@gmail.com

I paparao bhukya booked one ticket from mumbai to hyderabad on march 15th 2019. And my ticket booking details are :

Booking date : 21st january 2019 for air india ai - 619 using payzapp mobile app from 19:30:00 (Bom) to 20:45:00 (Hyd).

Order id :[protected].
And the toatl amount got deducted was rs. 1640/-.

I recieved a mail from smartbuy states that "your flight booking has failed.in...

Hi Team,

I am writing this mail regarding my credit card balance payment. my credit card number is [protected] which is currently blocked six months back an amicable settlement was done on this card but there was some balance amount which was left, I want to clear that amount now so that there is no effect on my CIBIL but i went to the bank they were unable to tell me the balance & also how to make payment for that. I have tried all your customer care number regarding this matter but unfortunately they are unable to provide any progress in this.it's my last hope from such a big bank to clear this It would be helpful if you can let me know how to solve this matter how to make the payment and after that who will update this in my CIBIL report.

Details below;
Name : Sachin yadav
Card number: [protected]
Contact number: [protected]

Recently (December-2018), i opened a savings account in hdfc bank. They issued me platinum debit card without giving any details about platinum card issuance fee and its annual charges. Now this month, they debited an amount of rs. 885 as debit card issuance fee without giving any intimation like message or email to me. As i would like to request the hdfc branch management to refund the amount.
Thank you
Regards
Rajashekhar

Hi,

I had a salary account with hdfc bank which goes converted to saving account in march 2017 when i left my job. I had to settle back to my hometown as i have some personal reason and since than
I am not able to visit the home branch. When i visited to local branch and asked them to close my account then they said they are not able to do so as account has -8584 rupees balance negative and they asked me
To take zero account balance then only they will close the account.

I can not visitto home branch because ny current condition does not allow me to do so. I can only visit the local branch and they are asking me to take my account in
Zero balance to close.
Please waive off the occured nin-maintainence charges of -8584 from my account so that i can get this account closed.
I am unable to pay this amount as i am financuialy not able to paythis

If only home branch can take care of this issue then please arrange a call from my home branch so that i will convey message to them

Details are as below:

Name: abhinav pareek
Account number: [protected]
Branch name: yagnik road rajkot (Gujarat)

Mobile number: [protected]

My bank accont was salary a/c and after leaving job, a/c automatically converted into saving a/c (A/c no - [protected]). It was not had been used by me for some months and after some months, it converted into salary a/c. After crediting my first salary, bank charged me total 2262 rs which is troubling me. Without any intimation they charged me such charges which is not accepteble.

The important thing is they charged double charges for a single month.

On other hand, my friend (A/c n0 - [protected]) was in same scenario. Her a/c was not maintained for 2 years but no any charges charged by bank for her a/c.

This harressment is not faced by me before, by any bank for any reason.

The transaction got declined from the atm - slip also came out for the same but the same amount has been debited by hdfc in my account...

Transaction details :-
Date narration cheque/ref. No. Value date withdrawal
30 jan 2019 nwd-512967xxxxxx0619-b1291900-pune[protected]jan 2019 10, 000.00

Debit card details :-

Card no. Status
5129xxxxxxxx0619 active

I would like to get the rs 10000 refunded in my bank account on urgent basis...

Dear Sir,
I am SUJATA had availed credit of Rs. 80000 for the EMI payment against Country Holiday Inn & Suites,

Brief summary of the matter.
1. 12 months EMI for credit of 80000 was repayed by total Rs. 89101/- by me in 12 months only.
2. The details of payment are in below trail mail.
3. Reason for delay in Payment : one EMI was returned from my account however i had sufficient balance as per my knowledge as I had checked my saving account and it showed a balance of Rs. 11682/- but later the local branch confirmed that it is the cummulative amount of all my accounts and joint accounts shown on the main page .
4. Action taken by me:This was discussed with customer care executive and they told me that auto debit system can not be made applicable now but I will not be levied any extra charges for the late payment and so after that I made manual payments.
5. i made all the payments. But still My credit card has also been stopped. My debit card has been stopped.

Date Amt.
02-Nov-17 7220.66
03-Dec-17 7400.66
02-Jan-18 7386.66
02-Feb-18 7372.49
05-Mar-18 8538.14
02-Apr-18 7343.61
03-May-18 7328.9
02-Jun-18 7314.01
payment of Rs. 7300 is also made on 03.09.2018
And final installment of Rs. 7300 was paid on 04.10.2018

Please look into the matter, all response I am getting is the automated mails and answering machines. On the other side threatened by notice for payment and freezing of my account.

Regards
Sujata

I have applied for the fastag on 19 dec 2018. After continues callds and mails l. My tag account opened on 9jan. But still i have not received mytag. When ever i call asking to send mail. My hfrnuber is HFR094703. I received a call on jan 9th 2019 as tag dispatched via useless dtdc. But not yet received.Kindly send the tracking number. So that i can track in courier office
Fursted services or send me how to close the account

Amazon has initiated an refund with transaction reference no 044757 amounting to rs 1309 on 21st jan 2019. But even after 5 working days the amount has not been credited to my credit card ending 9766. Also put up several mails regarding this to hdfc bank but no one dare to contact me over phone calls or response to my e mails. So please look into this matter on priority.