HDFC Bank Complaints & Reviews

I paid my hdfc credit card bill amount of rupees 8237 on 5 feb 2019 . But i got a mail in next day afternoon that my autopay was initiated and due to non - availability of sufficient funds a payment return fee will be levied to your card account, if applicable. Then i called the hdfc credit card customer care service to complaint about the same. The customer service associate promised me that the amount will not be deducted from my card. But after that amount of rs. 460 has been debited from my credit card and also rs.0.86 has been deducted from my savings account. Why should i pay the return fee as i already cleared the payment in my card. This is unfair and not acceptable. I want my amount back in my account.

I am using hdfc diners club credit card. When this card given to me they informed that there is no membership fee. Then they debited Rs. 1000 and said that my transaction is less than rs. 1 lac.
Again after 8 month they have debited rs. 1000 towards membership fee.
While I am trying to speak with customer care they disconnect phone.
Also they have charged rs. 500 for late fee. While there is no information given to me regarding this.

Bhagwat singh

Hi,

I have tried to contact many times with your customer care, no one cares to attend or do it. I haven't been using my card and some amount is been added to pay. I got this card at the condition of free card, not gonna add any amount but here it is. I received the bill out of nowhere, that I m not going to pay. Please deactivate my card ending with 9873 immediately.

Regards
Akanksha Shakya

Hi
I am from italy i have an account with hdfc bank
My problem is i forget my password to log in
I am requesting to get otp but i am receiving only on my moms phone which is indian phone number but i am not receiving any otp in my email
Whenever i am trying the website is asking me both otp one from the phone and other one from the email,
What i do to log in my account
Help me please
Thank you

Heloo,

I would like to close my credit card . So I discussed with Personal banker and paid all pending amt. then block it. Then I sent a mail also as below. But now I am getting due amt for card renew and some other charged. Talked credit card customer representative Ms Susmita, Sahid, ( ref No. [protected])//
Please credit card dept. is very reluctant and asked to pay.

Whats is my issue??

I have a credit card, Card Details-[protected], Regalia. I was not interested to continue use the credit card. I have paid total due amount Rs. 125997/- with in due date. paid on 20-Nov-2018. Transaction as below.

Transaction ID IB[protected], amt 125997/-, dtd.[protected]

I had talked with my personal banker Ms Nikita-[protected] and as per guided I deactived my card[protected] and as per her its total closed the matter.

This is a mail communication also for the same.

Thanking you for your good services.

Regards,
Suvendu Koley

Sir,

I have i applied for personal i have given my document to executive
to Mr Ram Babu is working near HDFC Bank at satyam theater at ameerpet
is contact num is [protected] he is very irresponsible person for last month is making me fool he is telling that i v give ur document 2day and tomorrow he making fool this kind person your taking when is applied for personal loan i told him that if personal loan is not done please return my document he said yes. i have called he not lifting call I hope HDFC Bank take serious action against him i want the reply as soon as possible other wise i go to higher authority i want reply

From
Arvind kumar
[protected]

I received a call on Wednesday i.e. 13/02/2019 from Mob No. [protected].
the person on call said he is talking from HDFC Vikaspuri Barnch or HDFC Recovery Department.
He asking me about a defaulter case Mr. Jugnu urf Jai Verma who has been defaulter of Approx. Rs. 150000. And he is unreachable and asked me for help to finding the person. I also agree to help and asked to call me by 8:00 p.m. but he didn't call me. And on the next day i.e. 14/02/2019 i was in my training class so that i was unable to pick up the phone my phone was off. so. my call diverted to my sister's no. and the HDFC executive rudely speaks to my sister saying that meri abhi 10 minute me baat karvao nahi to mai uske office me phone kar dunga, and he did.
And the Above Said HDFC Executive harassed me by calling me as fraud even he call on my office no. where i am working and regarded me as a fraud to my employer saying that i ran away with the Bank's Money.
my Reputation in my office after the said call gone down, everyone seeing me as a culprit and fraud.
But i want to know that how my reference without my consent or confirmation and ID proof, any Bank Branch entered my name as witness of the Defaulter person.

And now i am trying on the above no. for multiple times but he is not picking and attending my phone.

Kindly do needful action, because its a matter of my self respect in my office and employer.

Thanking You

With Warm Regards
Sudheer Kumar
[protected]

While making payment for a new policy my 1st transaction got failed at your end as per your customer support representative and was assured that it will get refunded within 7days. I made another payment which got accepted. Now its been 14days since the amount is not reversed. Now customer support says there are two payments on different dates and asked me to adjust the same with next premium. Why did hasn't been communicated to me earlier

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 760/- from my credit card number ending with 2360 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.760/- and donot deduct next time from my account...

Oneassist relationship number : 6227699
Name :- narla venu
Mobile no. :- [protected]
Credit card number ending :- 2360

Hello,
My father opened a sb account in ur bank. My father expired. The nominee as per bank form do not exist. So, i requested the branch manager to settle the claim without legal proceedings as there is no issue from the legal heirs and the amount is below ₹30, 000. I have requested for indemnity bond. But the bm is asking me for a succession certificate for which i have to spend a big amount. I m being harrassed. Plz help me.

Grievance –
I had some pending by mistake/banker improper information. Mean time i notice some unauthorized transaction than i blocked the card. After that story started. Banker has issued 2 times credit new credit cards (Card numbers xx xxxx yyyy and xx xxxx zzzz; full numbers is not with me) without my knowledge/ approval and used it for their money making tool instead of issuing notice regarding payment of the pending/ recovery notice.
Money (Charges) which i have issue to pay as below mention point /category viz with credit card billing dates
1. Unauthorized transaction
A. For credit card ending xxxx dated 16/05/18 in favor of raz* screner, by small bengaluru of rs 118.00
B. For credit card ending xxxx dated 16/06/18 in favor of raz* screner, by small bengaluru of rs 118.00
C. For credit card ending xxxx dated 16/07/18 in favor of raz* screner, by small bengaluru of rs 118.00
D. For credit card ending xxxx dated 16/08/18 in favor of raz* screner, by small bengaluru of rs 118.00 (Got refund after telephonic complain)
E. For credit card ending xxxx dated 16/09/18 in favor of raz* screner, by small bengaluru of rs 118.00 (Got refund after telephonic complain)
2. Finance charges
A. For credit card ending xxxx dated 18/09/18 as finance charges of rs 2566.59 (Reason; i never got notice).
B. For credit card ending yyyy dated 18/10/18 as finance charges of rs 2650.45 (Reason; this card is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice).
C. For credit card ending yyyy dated 18/11/18 as finance charges of rs 2662.25 (Reason; this card is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice).
D. For credit card ending yyyy dated 18/12/18 as finance charges of rs 2542.53 (Reason; this card is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice).
E. For credit card ending zzzz dated 18/01/19 as finance charges of rs 2581.43 (Reason; this is second credit card which is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice).
F. For credit card ending zzzz dated 18/01/19 as finance charges of rs 33.32 (Reason; this is second card which is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice).

3. And igst charges
A. For credit card ending yyyydated 18/09/18 as igst of rs 461.99 (Reason; since this credit card is not approved by me and issued (Reflecting in bill) to me without my knowledge so i am not liable to pay any charges related. Instead of this i could got recovery notice).
B. For credit card ending yyyy dated 18/10/18 as igst of rs 477.08 (Reason; since this credit card is not approved by me and issued (Reflecting in bill) to me without my knowledge so i am not liable to pay any charges related. Instead of this i could got recovery notice).
C. For credit card ending yyyy dated 18/11/18 as igst of rs 479.21 (Reason; since this credit card is not approved by me and issued (Reflecting in bill) to me without my knowledge so i am not liable to pay any charges related. Instead of this i could got recovery notice).
D. For credit card ending zzzz dated 18/12/18 as igst of rs 4457.66 (Reason; since this second credit card is also not approved by me and issued (Reflecting in bill) to me without my knowledge so i am not liable to pay any charges related. Instead of this i could got recovery notice).

I. Total unauthorized transaction for rs 354
Ii. Total finance charges for rs 13036.57
Iii. Total igst charges rs. 1875.94

Since i had some payment pending by mistake and they not inform me properly. After noticing some unauthorized transaction i blocked the card than that time also not given clarity abt pending. After that month banker has issued 2 times credit new credit cards (Card numbers xxxxxx xxxx xxx and xxxxx xxxx xxxx; full numbers is not with me) without my knowledge/ approval and used it for their money making tool instead of issuing notice regarding payment of the pending/ recovery notice. Take care their banking policy is pay trapping. Take care

I open ppf account online with hdfc bank. My account opened in anna nagar, chennai branch but i am living in delhi. My saving account is in delhi branch. I can not visit chennai branch. Why it opened in chennai branch. I tried to contact phone banker but phone banker is saying that for ppf account then can't provide any information. What should i do?

Recently i started seeing credit card appearing in my hdfc mobile app, i left it initially, but later i observed that a fee was also applied on that. I kept asking about hdfc customer care through email and even escalated that "why was i issued credit card without my consent". But they kept answering about fees and not about why i was issued.

I got a call from hdfc representative explaining that i applied credit card in guwahait it seems, which was way back in 2008. And i got this credit card in 2018. How does it even make sense to issue a person credit card after 10 years after the application. And to clarify more, in 2008, my intention was just to open a back account and not credit card. I don't how that led to application of credit card.

I really doubting if it is any kind of scam to get more money from customers in the form of fees.

I have been using hdfc cedit card ending with 8460 for the past 4 months. At the time of applying this card, bank officials told me u have not to pay any membership fee at any time, this is free. But the statement of jan, 19 shows that it has been charged rs 1000 for said fee along with rs 180 as gst. Kindly resolve this issue soon.
Regards
Rakesh kumar shaw

Hi,
I did not received the refund in my account first from Amazon with reference I'd[protected] and from clear trip support. As per both, the refund have been provided already but it not reflecting in my hdfc account. Kindly help me with this. Please provide the refund in my account as I've not received it .

Dear sir, i went to hdfc tezpur branch, mahabhairab for a personal loan. I submitted all required documents and executive told me that loan will be disbursed within 5 days. I needed the loan on an urgent basis so agreed to even higher rate of interest of 16%. I asked for the loan for a maximum period of 2 years but intentionally he logged in with 4 years and loan got approved for 4 years. When i came to know i asked him why he did so then he started to talk to me in an unprofessional manner. Even your credit staffs are not competent enough to handle his job. My net salary is around rs.65, 000 (Basic 57800, da 6300, msp, 10800, ta, 3900etc) but your credit executive calculated net salary of rs. 50, 000/- only.
My friends are also working in hdfc bank in the different part of the country that's why i applied for the loan to your bank but it was a huge mistake. They not only wasted my time, threatened me but also harassed me during the process. I'll never ever apply to hdfc bank and won't suggest anyone to do banking with hdfc.

Loan application no.: 65362213
Branch: hdfc tezpur, mahabhairab
Pin: 784001

Hdfc executives are harassing me and behave very disrespectfully every day. They question my integrity and shout on daily basis. When i tried to explain them the circumstances they prefer to interrupt for each and every thing and does not respect me.

They also send me weird and threatning messaged and speak very rudely.

They keep torturing me mentally day in and day out.

Hi,

I had purchased google pixel 2 phone on flipkart on jul 16th 2018 with hdfc debit card.. And there was an offer rs.8000 cashback on hdfc debit card and the cash back should be credited by 20th jan and i haven't received the cash back amount of rs.8000. When i called flipkart they said the bank is now responsible and when i mailed hdfc bank they replied that flipkart is responsible. Is anyone responsible here?

I had opened salary account with hdfc back in 2014. I left the job in 2016 and my account was converted to regular savings account. And penalty is being levied till now. I want to either close the account or want to continue with it by maintaining the required mab, if my penalty is waived off. I have sent the account closure request to the home branch. Haven't heard back from them.

My customer id is 56678347