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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32901
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HDFC Bank reviews & complaints page 797

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G
gulnaz fatima faizi
from Delhi, Delhi
Jan 9, 2019
Resolved
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Address: New Delhi, Delhi
Website: www.hdfcbank.com

Mr manoj

I don't think you feel shame after a so many mails or calls still i didn't get any reward from your side i think you are waiting for legal notice sorry no patience more. From may 2018 to till date you cannot arrange cctv footage. This is worst service i get. Third class companies is fa better than you thank you so much for cross my patience you will definitely get my consumer notice in this month. Be ready for meeting in karkardooma court
Feb 11, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

We understand that you have also raised your concerns at the Principal Nodal Officer vide Reference Number[protected] and they had addressed your concern through E-Mail dated November 09, 2018 05:33 PM. Kindly write back on the same on the same email for further assistant.

-Nadia
HDFC Bank Customer Assistance
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    R
    Ramanjaneyulu Arudra
    from Delhi, Delhi
    Jan 9, 2019
    Resolved
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    Resolved

    hdfc bank received message for ashish securities pvt ltd

    I am receiving the below message i am not sure this message is fraud or not. I have not placed any application to process.

    Dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 45000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch....
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    singh.cnn
    from Bengaluru, Karnataka
    Jan 9, 2019
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560078

    I have salary account in hdfc bank since 2015 and without my knowledge how hdfcemployee discloses my account information to others. I need clarification on this because this leak happens from delhi branch. The person which i don't know discloses my customer information to the unknown person. If required my account details i will share details to hdfc authorised person.
    Feb 9, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Jan 09, 2019
    Updated by singh.cnn
    I have salary account in HDFC bank since 2015 and Without my knowledge how HDFCemployee discloses my account information to others. I need clarification on this because this leak happens from Delhi branch and the person who leaked my information is hdfc employee . The person which i don't know discloses my customer information to the unknown person. If required my account details i will share details to hdfc authorised person.
    Verified Support
    Jan 09, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete concern, account/customer Id, the branch to which you are referring and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
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      R
      Ramesh Nalamasa
      from Guruvayur, Kerala
      Jan 9, 2019
      Resolved
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      Resolved

      Hi sir, i nalamasa Ramesh having loan ref no. 63725884.. i had a false commitment by the bank representative her name is Swetha begumpet branch opposite to shoppers stop. She promised me to provide me 5 lakh personal loan with 12% rate of interest.. but when the amont disbursed in my sbi account i was shocked to see that only 4 lakh amount disbursed and interest is 14% instead of 12%.. they have not informed me about this change in the disbursement, , i intially rejected this loan in case they cannot provide minimum of 5 lakh loan with only 12% interest. Necessarily step may be taken and cancell my loan without any charge as the mistake is yourside
      Feb 12, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 11, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We are working on your concern vide Ref ID: HBL=[protected] and will revert to you in 4 working days.

      -Manoj
      HDFC Bank Customer Assistance
      Jan 17, 2019
      Updated by Ramesh Nalamasa
      My issue is not solved yet, they contacted me only for knowing the issue but not for solving the issue. The issue is still exists since these many days
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        G
        Gita19
        from Mumbai, Maharashtra
        Jan 9, 2019
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        Address: Kamrup Metropolitan, Assam, 781021

        HDFC representative came up and took the sign on the booklet containing pages of more than 32 and nothing was explained to me regarding the insurance will be applied on my loan and the interest rates are same i.e. 10.5% on loan and insurance both. And Insurance page signed by me is till blank. Enclosed please find the same.

        Also they had not provide me any insurance policy. On asking they provided me on 15.9.18.

        My query is I want the refund of Insurance policy as well the interest charges on same on the entire tenure. Please help me.
        +1 photos
        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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          M
          Mike04
          from Delhi, Delhi
          Jan 9, 2019
          Resolved
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          Address: Bangalore, Karnataka, 560032

          I had purchase a mobile, as promised by hdfc i was supposed to receive a cash back within 90 days haven't received the same. On top of this i cancelled an debit card emi transaction and now my debit card emi option is disabled. If i send a message of dcemi to 56767 there is no response at times and at times receive a response ok - yet we are being charged for the messages. I tried reaching the hdfc support team via call and ivr is an headache, inspite of following that and punching the right number they say that i have reached credit card department and they ll transfer the same to account related - in between the call gets disconnected. I am seriously lost my patience wasting my time trying to get in touch. What if we do the same by not paying loans/credit card bills will you accept and on top of that interest and lpc. Inspite of paying loans and bills on time this is what the service we get from hdfc. If this is not fixed i swear i am gonna close my account.
          Feb 14, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 10, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Request you to write to [protected]@hdfcbank.com elaborating the issue along with the chargeslip copy, to enable us to check and assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Zubin
          HDFC Bank Customer Assistance
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            N
            nitinlakhotia
            from Mumbai, Maharashtra
            Jan 9, 2019
            Resolved
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            Address: 400086

            Dear team,

            I have done some wrong transfer from my hdfc bank to some citibank account in morning at 5.00 am and by 8.30 i realise that the same was wrong transfer of 55000/-, i contact ghatkopar branch for the help and they assure me that the needful will be done but till date not a proper answer is expected by them, only one line answer that it will take 36 working days to resolve the same.

            36 days mean the loss of 55000/-.

            Nitin lakhotia
            [protected]
            Feb 9, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 09, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

            -Nadia
            HDFC Bank Customer Assistance.
            Jan 24, 2019
            Updated by nitinlakhotia
            when is this 3 days are going to over, once the third party person withdraw money after that
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              A
              ak2018
              from Pune, Maharashtra
              Jan 9, 2019
              Resolved
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              Resolved

              ad hoc statement charge

              Address: Udham Singh Nagar, Uttarakhand, 263153

              Ad hoc statement charge ₹118 have been deducted on 09.01.2019from my hdfc salary account without any information.

              How can bank deduct money without any acknowledgement

              So i need clarification from bank or reverse my ₹118 to my account.

              Name - ankit kumar singh
              Acc-[protected]
              Narration - adhoc stmtchgs incl gst 09.01.2019
              Value date - 09.01.2019...
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              Asha Dekate
              from Savantvadi, Maharashtra
              Jan 9, 2019
              Resolved
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              Address: Nagpur, Maharashtra, 440017

              I have hdfc credit card today 549 rs debited from card without otp and my knowledge.
              Below massage was found in my mobile.

              Alert: you've spent rs.549.00 on credit card xx7078 at itunes. Combill on[protected]:09:18:26. Avl bal - rs.359.00, curr o/s - rs.38641.00. Not you? Call [protected].

              Than i called to [protected] but there is only option to block card.
              So i have to call other number [protected]
              Than i block my card
              Feb 9, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 09, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

              -Manoj
              HDFC Bank Customer Assistance
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                B
                Bulland motors
                from Delhi, Delhi
                Jan 9, 2019
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                Address: Gurgaon, Haryana, 122001

                Dear sir,
                I have come to a vechile for accidental claim. Surveyo done approximate 5 days ago. Surveyor name is mr pradeep. He is hold the work in vechile for p. I report. I am daily ask to give approval for start in vechile but no give any response. He is last say to you are talk to next level. I want to know what next level. Mr pradeep is bad behaviour staff in hdfc ergo. I want to say about this vechile. Vechile no is hr26de9569
                Policy no - [protected]
                +2 photos
                HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                  S
                  S Karthi
                  from Chennai, Tamil Nadu
                  Jan 9, 2019
                  Resolved
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                  Address: 628003

                  Applied for fastag on dec 19 2018. No reply from them. Send 4 mails with kyc documents from dec 24 no response. If i call tollfree number asking to send mail again and again. How many days have to wait or howmany mails have to send. Dont know what the concern team doing.. Or reject the application and refund the money. Time is so important. You are wasting our time by sending continues mails to a mail address that gives no response fastag. [protected]@insolutionsglobal.com hfr094703
                  Feb 13, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 10, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Kindly forward the email to [protected]@hdfcbank.com mentioning your Fatsag reference number, to enable us to check.

                  -Nadia
                  HDFC Bank Customer Assistance.
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                    T
                    tuleshv
                    from Gurgaon, Haryana
                    Jan 9, 2019
                    Resolved
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201307

                    I (Tulesh verma) opened salary account in hdfc at sec 50 noida office. I switched my working company and not using my hdfc account since 10 months. But when i checked current balance it is showing 7900 in negative and salary account converted to normal saving account. Request you to take action and waiveoff this amount and convert this to salary account again so that i can continue using this account as salary account.
                    Jun 5, 2019
                    Complaint marked as Resolved 
                    resolved
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 09, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Anay
                    HDFC Bank Customer Assistance
                    Jan 09, 2019
                    Updated by tuleshv
                    Details shared on [protected]@hdfcbank.com.
                    Jan 15, 2019
                    Updated by tuleshv
                    Any update on my concern. Please close this account or waive off negative amt and convert to salary account asap.
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                      H
                      humerafatima
                      from Gudur, Telangana
                      Jan 9, 2019
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                      Address: 500023

                      With reference to the reference number [protected] i have not received any response from your side on the below case. I had transferred inr 19446/- in order to pay my emis. Kindly note i am left with no choice but to proceed legally against payzapp. I am in touch with my lawyer to present my case in the consumer forum.

                      I am myself in the service industry and will definitely give bad and negative feedback about your service to all my customers. I work at the airport and i meet lot of guests who are frequent flyers and will share my grievance to all and recommend not to use payzapp from hdfc.

                      Regards
                      Humera fatima
                      Contact number: [protected]/[protected].
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        from Pundri, Haryana
                        Jan 11, 2019
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                        Address: Jhajjar, Haryana, 124102

                        Name .Sunil Kumar
                        Pan no BSFPK7907N
                        DOB. 01/01/1983
                        SIR,
                        HDFC bank add my wrong personal and financial information to cibil please correct that please.Because of that I can not get loan from any bank. I talk to the bank and the same with cibil company. But still my problem not solved .No one is hear for poor people . Will the form support me
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Dyem Ahanthem
                          from Bengaluru, Karnataka
                          Jan 9, 2019
                          Resolved
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                          Resolved

                          Hi customer team,

                          I have lost my food card and a new card has been reissued. However my old card has around rs 1000 as balance. Also i forgot the log in credentials for old card.

                          Could you please help block my old card and transfer my balance from old card to new card?
                          New card : [protected]

                          Old card : [protected]
                          Balance : 1064.99

                          Mail : dyem. [protected]@tcs.com
                          Feb 11, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 10, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have processed your request for transfer of balance to the new card. The same will be processed by today late evening. You may check the updated balance by tomorrow.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            Sarath os
                            from Gurgaon, Haryana
                            Jan 9, 2019
                            Resolved
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                            Resolved

                            Sir my brother have two wheeler loan in hdfc and my due date is 5th of every month and every time emi amount automatically debited from my account and loan statement aslo showing emi payment received 5th of every month and when i see my loan statement i found emi bounce many time and bank charged about 2700rs something

                            Kindly help
                            To what i do.?
                            +1 photos
                            Feb 10, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 10, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account/customer Id and registered contact details, along with your complete issue to [protected]@hdfcbank.com with ref ID- TTU10119-18 in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              Santoshgmail
                              from Noida, Uttar Pradesh
                              Jan 9, 2019
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 201016
                              Website: www.aaptiv.com

                              Farud deduction of rs. 6400/- with credit card ending with xxxxxxxxx9xx5 of my hdfc bank account - xxxxxx33x

                              Dear sir / madam

                              Aaptiv.com have deducted rs. 6400/- from my credit card today 8.1.19 thru google payments account. This is a fraud and i have never applied or given consent to deduct this amount from my credit card. This is a fraud by google and aptive.com

                              I noticed this today sometime back when i received the message that rs. 6400/- have been deducted from my credit card i

                              I request hdfc team

                              1) please investigate and do not allow to transfer any such transaction

                              2) immediate refund of rs. 6400/- in my credit card account.

                              Waiting for immediate response.

                              Thanks

                              Santosh kumar

                              [protected]@yahoo.in
                              Feb 12, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 09, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please share your Account No./Card No. with registered contact info & the complete issue along with the transaction details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Manoj
                              HDFC Bank Customer Assistance.
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                                sulosh
                                from Chennai, Tamil Nadu
                                Jan 8, 2019
                                Resolved
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                                Resolved

                                I tried to place a order from flipkart at today morning through debit card payment. The debit card alert message came instantly and the order also placed from flipkart. But when i checked my bank balance at evening it seemed the amount have not detected. The same balance before ordering is maintained. So i checked in mini statement i couldn't able to find that particular transaction and i called the flipkart person to check upon order confirmation and they said amount debited order placed. But why is not reflecting on my account statement. Is that any server problem?
                                Feb 9, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 08, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  srikanth mupparaju
                                  from Mumbai, Maharashtra
                                  Jan 8, 2019
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                                  Address: Bangalore, Karnataka, 560048

                                  Hi Team

                                  I have I applied for personal loan from HDFC I got the loan after deductions Charges, Processing Fee and Insurance. When I am applying loan on that time I said clearly I don't want any insurance but they charged and bal tra to my A/c. When I am taking topup loan on that time also I said clearly I don't want Insurance but Again they charged. Almost they charged 13 K from both the loans. When I am taking toploan executive said I will get back first loan amount to my bank a/c. Still i didn't receive any amount and Insurance documents under my name for the 13k. ECM got cancelled but they said after due date and I clear the loan amount on the same day. But they charge 640+ for charges. It's not my fault and I am clearing the EMI before due date and giving tra ref no to staff. But still staff are torchring for charges. I am getting calls from diff nos and each staff saying diff procedure.

                                  Please look and solve my problem
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    K Parthipan
                                    from Bengaluru, Karnataka
                                    Jan 8, 2019
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                                    Address: 560100

                                    I have savings account with HDFC, at the time of account creation the HDFC representative(employee) mentioned that is zero balance account.

                                    The branch also convinced me to take credit card (basic which is only 37K avail) and he also mentioned there is no monthly and service charge for the card they provided.

                                    Though there were no purchases on the card they started charging monthly after an year they started calling me and mentioned that I had 7K some due amount to be paid for the card.

                                    When I asked for the purchase details they could not give any details, But I still cleared that amount by paying it.

                                    Now they started charing on my savings account as well which has INR -8, 552.59 due amount.
                                    I walked to Electronic City - 2 branch to enquire the charges and to close the account.

                                    A lady who was representative for account was not even attending me and was not able to answer for the unwanted charges. She almost made me to wait 3 hours that she couldn't access the system due to some server issue.

                                    Finally I left the bank without the account closure, They have already blocked my account but still they charge non maintenance fee for account I have which is actually zero balance account.

                                    The type of account which I have itself zero balance account but I still charged with some fee.

                                    I even called customer care but did not had any proper solution or response from them.

                                    Please note that the due amount is not included in monthly e-statement.

                                    My Account Num: [protected]
                                    IFSC code: HDFC0003781
                                    MICR code:[protected]
                                    HDFC BANK ELECTRONIC CITY PHASE 1
                                    HDFC Bank customer support has been notified about the posted complaint.
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