Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32919
Resolved
18418
Unresolved
14501
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 797

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shubham Monga
from Delhi, Delhi
Jan 10, 2019
Resolved
Report
Copy
Resolved

I bought samsung galaxy s9 on 5/10/18. There was a scheme going on purchase of samsung handsets if purchased via hdfc credit card or consumer durable loan. You get 5000rs instant cashback and rs6000 cash within 3 months/90days. I was informed this by the hdfc representative at the store who showed me offer information. I myself checked about it and found it is true as i am attaching of same offer which continued in dec also. I have already paid 3 installments and it has 97 days but i have still not recieved cashback of rs.6000.
I contacted hdfc consumer durable helpline but waiting for average 15 min multiple times no one picked call. Kindly help in this issue as i feel cheated by the hdfc bank.
+1 photos
Nov 29, 2021
Complaint marked as Resolved 
I recieved cashback after 20 30 mails
HDFC Bank customer support has been notified about the posted complaint.
Feb 05, 2019
Updated by Shubham Monga
HDFC bank has still not replied. How poor their service is treating customer like this. Raised complaints and called multiple times but they don't even care. Will never use their service or recommend anyone.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bhagat Rao
    from Noida, Uttar Pradesh
    Jan 10, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: 121004
    Website: I have salary account with hdfc bank. I have started with sip in mutual funds. But i didnt maintain

    I have salary account with hdfc bank. I have started with sip in mutual funds. But i didnt maintain sufficient balance in two months. I have been charged ach debit return charges of rs 413 in feb and rs 885 in march 2018.

    I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

    Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

    Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.
    Feb 10, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 10, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dipali000
      from Bhavnagar, Gujarat
      Jan 10, 2019
      Report
      Copy

      Address: 380015
      Website: www.hdfcbank.com

      8 of june 11:33 pm i will withdow prahladnagar hdfc branch ahmedabad my 10000 amount are cut my account but transaction are fail, no reply for bank side, prahladnagar branch, he always say tomorrow tomorrow, please action of bank, please gave my amount back, i also have proof i will attached,
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        U
        uvaraj.gk
        from Bengaluru, Karnataka
        Jan 10, 2019
        Report
        Copy

        Hi,

        I have opened salary account with HDFC (Name- Uvaraj, Acc - [protected]) and i am using the account for the past two years. And this year, I was charged for Rs.885 as annual debit card fee. When i contacted customer care and i got misleading information.

        Rep1: It was a mistake by HDFC and the debited money will be credited back to the account in 90 days. when i asked for escalation, she deliberately disconnected my call.

        So i again called your so called customer care

        Rep2: It was the corporate card so the charges are applicable. But i have raised a request for reversal, it will be credited in 10 days.

        The above two information are misleading and till now i didn't received any information regarding above.

        Please let me know how can they debit my account without any intimation and i didn't received any SMS regarding the debit. They robbed me of Rs.885.

        If i didn't received any proper reply even after this post, definitely i close all of my account with HDFC immediately by stating this reason.

        Regards,
        Uvaraj. G
        HDFC Bank customer support has been notified about the posted complaint.
        Hello,
        I would like to make a complaint regarding the annual debit card fee on my account, i m not happy about this charge however i am getting charge everytime which i am not happy to pay and i am looking for a refund of rs 885 on my account. without my permission you have update my debit card, when i know this i have called to Customer care she said, this is annual Chars free Card and etc...

        i am receiving continuous call from you. Regarding to up date the debit card and credit card and also increase the credit limits why is doing. if this harassment not stop i will close the all my Account and cancel the cards .

        My name is sadashiva

        debit card annual charge - rs.885 - Comment #3600448 - Image #0
        i have received my debit card without my knowledge which type required debit card and self make easy shop platinum card
        i did not required this type i required only simple debit card annual fees which is very low
        this debit card very high i cant afford this card

        regards
        shabnam masood
        kkashish's reply, Sep 4, 2021
        please resolve my issue asap
        Helpful
        4 other people found this review helpful
        4 found this helpful
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Asish Gupta
          from Kolkata, West Bengal
          Jan 10, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Kolkata, West Bengal, 700019
          Website: Indian consumer complaints

          The first premia of two ten year sap policies were subsequently reduced. On maturity hdfcsl is very systematically disowning any credit to the policy holder for the differential first premium of rs 3lacs for two policies. The two policies were issued by hdgcsl on 8th march 2008 and the last premiums paid on 8th march 2018 and due for maturmaturity on 8th march 2019. The two first premium of rs 1, 00, 000.00 and rs 3, 00, 000.00 were reduced for next 9 years to rs 25, 000.00 and rs 75, 000.00 respectively. Hdfcsl is conveniently disowning any credit to policy holder for the differential first premium of rs 75, 000.00 and rs 2, 25, 000.00 respectively for the two policies maturing in march 2019.
          Joya gupta
          [protected]
          Feb 16, 2019
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Jan 16, 2019
          HDFC Life Customer Care's response
          Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vinayakyadav1
            from Pune, Maharashtra
            Jan 10, 2019
            Report
            Copy

            money debited from account but not transferred

            Address: Nalanda, Bihar

            I transferred 20000 rs on 7th January from Payzaap. Money is debited from my account but it is not credited to party. I went in HDFC Bank in this regard, but there in Ko response from bank.
            What should I do in this regard. I want to refund my money or complet my transaction. Here is the snap of my debited amount details... As well as party's account details are also attached herewith..
            Pl help me in this regard......
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            N
            Niku Bisht
            from Bhilwara, Rajasthan
            Jan 10, 2019
            Report
            Copy

            Sir,
            I am hdfc saving bank holder.
            My customer id is 73177696
            Today i transfer 9500rs in my saving aacounting and there 730is my maintain charge is deducted. But it is deducted 3times .
            I want to know why it is deducted 3times .
            I call your customer care number but they are asking debit card number and for now i don't have.
            So can you contact me or resolve my issue.
            My mail id is [protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              reshma rajeevan
              from Mumbai, Maharashtra
              Jan 10, 2019
              Report
              Copy

              Address: Mumbai City, Maharashtra, 421201

              Respected sir

              Myself is Reshma and has been using an HDFC credit card for the last five years. I could not make the payment on time because of my personal issues, where My in-laws were hospitalised and had to spend a huge amount for their treatment. Since we are hailing from Kerala, my husband, who was a journalist and now into media business also go affected in the Kerala floods, 2018.

              I am working with Amplifon hearing aid company based in Ghatkopar. Since yesterday one person who identified himself as Deepak Mishra (Chandivli Manager - Mob [protected] had been calling me repeatedly despite requesting him to wait till the money get transferred as my salary dated between 8 and 10 of every month.

              Today, when I am the only person present in the office, he had sent his associate named Jijaba V Yadhav (mob: [protected]) without even informing and made him sit at my clinic. I was literally threatened as there was noone in the office. I really dont know this is the way a bank treat a lone girl that too at office.

              Mr. Deepak mishra was repeatedly shouting over the phone which was well recorded in the CCTV camera. My head office people asked me what is going wrong in the clinic. I feel really threatened that this would effect my job. Mr. Deepak mishra made that person to sit at the clinic until the payment was made, that too when my husband was in the queue at the HDFC bank dombivli. attaching the slip.

              I was harassed and shattered by this man called Deepak Mishra. I am writing this letter under deep depression, being a humiliated woman.

              Even last month also he did the same thing when my husband undergoing treatment for his burn on legs. I am going to settle the card next month at a go and surrender it, will make sure none in my circle will take HDFC credit card.

              This is my duty to inform the authorities concerned with HDFC bank before proceeding legally then to women commission and human rights commission.

              Hope i receive a reply soon
              +3 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                E
                Eswar sai
                from Hyderabad, Telangana
                Jan 10, 2019
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh

                I tried to book ticket from machilipatnam to Secunderabad on 1st January, 2019, to journey on 2nd January 2019, ticket not booked, but my Amount debited from my account and still not yet refunded. I waited a period of time for the refund to added to my account yet still no money refunded. So, please refund my money to my account as soon as possible
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Manjunatha Nelamangala
                  from Bhawanigarh, Punjab
                  Jan 10, 2019
                  Report
                  Copy

                  Address: 562123

                  Dear sir

                  Myself Mr.manjunatha v i was using HDFC credit card no : [protected] it was expired on aug-2017 due to some personal problem i was delayed payment,

                  On 30.12.2017 my card outstanding was Rs: 27, 310 as per Hdfc collection agent Mr : sidick ( [protected] ) assistance i made the payment
                  thru ICICI bank IMPS NO:[protected] dtd 30.12.2017 to HDFC collection a/c no :[protected],

                  payment was not accounted immediate by HDFC, it was accounted on march and HDFc is asking me to pay the late payment fee from January to march -2018, i am totally fead up with HDFC working style they are not try to close my call also More than 25 mail i write to HDFC and 3 time visited to branch also, no response from bank, i dont know how HDFC is working
                  i am thinking to go with legal about my case,

                  Regards
                  manjunatha v
                  [protected]
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    skippy
                    from Mumbai, Maharashtra
                    Jan 10, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Bangalore, Karnataka, 560005

                    I lost my phone on 27th dec, and immediately froze my bank account and netbanking and blocked my credit and debit cards. On dec 31st, i went to hdfc halasuru branch and with the help of the relationship manager requested reactivation of my account and applied for new cards. It took 7 days to reactivate my account. But now, after 11 days and many complaints, messages and phone calls, i do not have a credit or debit card and cannot use net banking.
                    Feb 11, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 10, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please write to [protected]@hdfcbank.com with your Account No./Card No, registered contact info & the complete issue. Mention this Ref No. TW[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Bejoy
                    HDFC Bank Customer Assistance.
                    Hello,
                    I haven’t receive my new HDFC bank card.
                    On Sep I had applied for new bank account in Dubai but after few days I have only received Cheque book & account details.
                    Please let me know if still I can get my card.

                    Thanks & regards,

                    Biplav.
                    Please provide my two wheeler loan statement and a/c detail immediately
                    My credit card instant pin not general
                    The manager who is in operation dept. Is misbehaving with me. He is very bad talking. He doesn't know how to treat customer likes me. Really we ashamed by ourselves for got loan with hdfc. Our cr lon number is 42877652.
                    Thanjavur hdfc bank car loan section. Tamil nadu state...
                    Helpful
                    Found this helpful?
                    4 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      velmurugan58
                      from Chennai, Tamil Nadu
                      Jan 10, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Hi please close my hdfc credit card.
                      My customer id: 59587314
                      Phone number [protected]
                      I already paid all my bills and unpaid bills also.
                      3 months before itself i cut my cards in to pieces and throwed it away.
                      My credit card last 4 digit number 9208
                      Jetprivil card
                      Screenshot has been attached for your references.

                      If there is any pending amount please reach me asap.
                      +1 photos
                      Feb 12, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 11, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041.

                      -Nadia
                      HDFC Bank Customer Assistance.
                      Jan 11, 2019
                      Updated by velmurugan58
                      I already sent the letter but still they didn't close my card
                      I have applied for hdfc credit card in the online mode, it's been 3 days and it is still showing "application under review" so how many days it take to proceed for the further step
                      I bought a gift card from HDFC on December 14. It has been 15 days and I haven't received it. What has happened to it ?

                      You should provide some means for us to know whether the card is dispatched or not.
                      My Credit Card Application Status is In-Process for more than 20 days,
                      I would like to know what is actual status & by when can i receive Card or will i get a card or not.

                      Application Reference No. : 18L[protected]S2

                      Hope this information is enough for you to track & respond.
                      I am a card holders for HDFC Bank. Card ending number is 7341. OneAssist membership fee has been deducted from my card even though I had already notified them that I don't want this members. Please revoke the membership and refund the amount deducted from my account as soon as possible.
                      Helpful
                      Found this helpful?
                      4 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        I
                        Italy@5
                        from Mumbai, Maharashtra
                        Jan 10, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        My application no is[protected] & booking id is 98493984. I bought online hdfc investment plan. While filling form there was technical error. So i request to change gender in the form from male to female but not yet happened yet. I took policy on 04th jan 2018. Ms. Babita called me that she will take 48 hours to amend it but now no response. Ms. Amrita is the head of this dept. Mr. Saurabh is my financial advisor (Policy bazaar). He went to concern person 10 to 15 times but correction not yet done and policy not yet issued. What is the meaning of head of dept. Or also ms. Babita called me and told amendment will be done within 48 hours and policy will issue. Why not yet happened? Why policy bazaar (Hdfc staff) play with the customers. Why you are recruiting such type person in the organization when they don't know how to work. They directly doing loss of business and ruined organization name. Request you kindly take necessary stickt action against such type staff and request to issue my policy after amendment done.
                        Feb 13, 2019
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 12, 2019
                        HDFC Life Customer Care's response
                        Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          amit8012
                          from Noida, Uttar Pradesh
                          Jan 10, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Ghaziabad, Uttar Pradesh

                          I purchased jewellery from tanishq worth around 64k through my hdfc debit card on 9th september 2018. As per running offer i was supposed to get 5% cashback if paid through hdfc credit/debit card. 4 months already passed but till date no cashback received nor any communication is there stating the timeline for cashback. I have mailed customer care also but no reply other than auto generated email.

                          Please look into this & revert.
                          Feb 10, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 10, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete concern, account/customer Id, transaction details along with the offer details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
                          I have submitted fourclouser form of credit card at hdfc bank branch, nanpura, surat before 20 days ago but till now my card is not closed and branch manager is not listening my complaint and i have already paid total outstanding of my card before some days so please help me regarding closing my credit card...
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pavcon
                            from Jaipur, Rajasthan
                            Jan 10, 2019
                            Report
                            Copy

                            Address: Jaipur, Rajasthan
                            Website: www.oneassist.in

                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2115 without my concern on date : 15/12/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs. 1399/-

                            Oneassist relationship number :- 3270699
                            Name :- mohan lal choudhary
                            Credit card number ending :- 2115
                            HDFC Bank customer support has been notified about the posted complaint.
                            Amount rs.874 has been credited by Amazon on 31st Dec transaction I'd 200838 but I haven't received the money..so please could check what is the issue and credit the amount to my account
                            Sir
                            pls close my credit card permanentely.as soon as
                            my card no is [protected]
                            name-raj mani gupta
                            mo-[protected]
                            This is first time using the new hdfc credit card to payzapp but Money have not been loaded error came. what i do for this situation.
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              O
                              omprakash_mourya
                              from Delhi, Delhi
                              Jan 10, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: New Delhi, Delhi, 110045

                              E

                              Hello sir
                              Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
                              I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
                              Name : om prakash maurya
                              Registered mobile number:[protected]
                              Contact n umber: [protected]
                              Mail :[protected]@rediffmail.com
                              Pan number : alqpm3522q

                              Please do the needful...
                              Feb 10, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 10, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              With regard to your credit card we request you to contact our Debt manager at Delhi[protected]/66668102.

                              -Zubin
                              HDFC Bank Customer Assistance
                              AMB CHRG INCL GST FOR DEC2018-MIR[protected]
                              I need a detial about this how you people cheat us..
                              without any notification you taking carges for some services

                              still my account having some amount like -350 i need refund for this

                              no dues certificate for credit card no-4346 7710 0974 3601 - Comment #3320143 - Image #0
                              I would like to complaint about annul fee 885. Why I'm getting that much amount dedected. It's really depressing. Because of too much cutting I have blocked HDFC account now I'm using current account only please Refund amount to me

                              no dues certificate for credit card no-4346 7710 0974 3601 - Comment #3320282 - Image #0
                              I had closed my credit card in the year 2007 but it is showing outstanding amount till
                              Not satisfied with experience of bank...because i went ther but there is not well educated...they dont have knowledge how talk with cuatmers...wewentt there for acount opening and come back without opening the bank acount...because of there staff behaviour...branch of h.d.f.c bank sarna. Pathankot punjab
                              Kannav sharma's reply, Jan 4, 2019
                              Not satified by staff of bank
                              Hi,
                              My name is Mohammed Ashfaque and my mobile number [protected] is no more active and I am unable to login to my payzaap account.
                              Please help me to change the phone number.
                              Helpful
                              Found this helpful?
                              5 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sudip17pal
                                from Pune, Maharashtra
                                Jan 10, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                hdfc emv debit card not received but showing active status in net banking

                                Address: Thane, Maharashtra, 401107
                                Website: www.hdfcbank.com

                                This is with reference with my new debit card ending with 9976 which is associated with my savings bank account no [protected]. But i would like to inform you that the said card has not reached out to be me still now but in net banking the status of the card ending 9976 is showing as active. How can this be possible where the card has not reached to me and i have not performed any activation process for the card ending 9976. Further i...
                                +2 photos
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy
                                M
                                Mayur Pandey
                                from Jamshedpur, Jharkhand
                                Jan 10, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                I am
                                Holding hdfc credit card. Due to financial difficulties i have decided to settle my card. I'm ready to pay the final settlement amount.in spite of my continuous emails to hdfc bank for providing amount of the of the settlement, hdfc denied to settle card and continue charging hefty interest charges. Also the hdfc collection team has been harassing me for monthly minimum payments. Kindly do the needful and please help me to close the card
                                Card last four digit number 5473
                                Feb 17, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 10, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kpp01
                                  Jan 9, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Hi hdfc,
                                  Amb chrg incl gst for nov2018-mir[protected] and amb chrg incl gst for dec2018-mir[protected]
                                  Your deducted rs177 twice from my account. I did not understand the reason neither i am unable to understand why there is no prior information about it. Why it got deducted. Before this also you have deducted 17 rs per month for no reason. I couldnt even understand why it was getting deducted. I need to think whether to continue with the hdfc or switch to other bank. Please do not deduct money like this.
                                  I want my money back.
                                  Feb 9, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 09, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Please write to [protected]@hdfcbank.com with your Account No./Customer ID., registered contact info & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Bejoy
                                  HDFC Bank Customer Assistance.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    gulnaz fatima faizi
                                    from Delhi, Delhi
                                    Jan 9, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: New Delhi, Delhi
                                    Website: www.hdfcbank.com

                                    Mr manoj

                                    I don't think you feel shame after a so many mails or calls still i didn't get any reward from your side i think you are waiting for legal notice sorry no patience more. From may 2018 to till date you cannot arrange cctv footage. This is worst service i get. Third class companies is fa better than you thank you so much for cross my patience you will definitely get my consumer notice in this month. Be ready for meeting in karkardooma court
                                    Feb 11, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 10, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand that you have also raised your concerns at the Principal Nodal Officer vide Reference Number[protected] and they had addressed your concern through E-Mail dated November 09, 2018 05:33 PM. Kindly write back on the same on the same email for further assistant.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit