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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 790

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P
poorni S
from Chennai, Tamil Nadu
Jan 21, 2019
Resolved
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Address: Vellore, Tamil Nadu

Hi sir/madam,

I applied credit card for first time on hdfc. Due to the compulsion of my home. I didnt use that credit card. Now i dont have job and suddenly my father passed. So lot of critical situations. On vellore branch per day 50times thy calling and tortured me to pay the emi. I said lot of time to pay in payzapp bo one can take my words. Vulgarly speaking with me. It make me create sucide thought. I have lot of problems this guys giving mental torcher to me. I closed this card very soon. Please dont torture anybody. All situations are not gud for all. Your not genuine for late payment your putting fine. Then y u scolding in bad words. Your collecting late payment charges double interest then scolding in vulgar words.in hdfc we take credit card or any other emis we missed to pay means starightly go to sucide this is the way to save my self respect. Or else ur employees can create the thought of sucide.10years we didnt pay emi means u put all charges y u scold in bad words.
Feb 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, four digits of your Credit Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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    R
    Revant Chopra
    Jan 21, 2019
    Resolved
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    Resolved

    Hi team,
    Request you to please send me the noc for the car loan i took with the account# 29121344 as my loan has been completed long back and hdfc agent claimed to say it will be sent to me but i've never received the mail so far. Please forward my request again. Its been long after processing the request and reaching out to the bank everytime is difficult. If there is an online way to get the same please share with us.
    Thank you
    Revant chopra
    Feb 22, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 22, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    You are requested to email us at [protected]@hdfcbank.com from your registered email ID with your request for issuance of NOC. Please do provide your contact number and re-confirm your mailing address so that our team can assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Zubin
    HDFC Bank Customer Assistance
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      S
      Sandy420
      from Pune, Maharashtra
      Jan 20, 2019
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      Address: 110021

      Sir/Madam I fill a HTET online form after fill all detail then opening HDFC payment Gateway page I try to pay by NetBanking on 29 Nov 18 it show tranction failed but amount was deducted and in HTET online form also showing pending payment. Then I try to payment on 30 Nov 18 that time it show tranction is successful and how it possible two payments for one transaction . I think it a fraud and cheating. HTET online form show payment is paid but after 51 days my money was not refund in account. When I try to contact for it PayUmoney they said contact your bank . After that I contact with bank it they said that tranction is successful not bank fault . When I try again to PayUmoney they advise me to contact HTET online registration branch but they are not reply me for mail and phone .
      Please look into the matter and take an needful action for it .
      Contact no. [protected]and [protected]
      Mail [protected]@gmail.com
      HTET Reg- 5050312
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Aparupa Sarkar
        from Bengaluru, Karnataka
        Jan 20, 2019
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        Address: 560102

        Hi Team,

        I am customer of hdfc bank since last 2yrs and i have hdfc bank salary account.
        I am very upset about hdfc credit card service.All of a sudden on 13th Jan'19 the balance of my credit card had gone down. After that I tried calling the hdfc bank credit card customer care mutiple times but was unable to caught hold off them. HDFC committed to provide good service so i choose hdfc credit card. But now there are multiple entry which are inaccurate and they charged wrongly.
        I need my money back in my account otherwise i will escalate this matter to rbi and consumer forum.

        Below are the statements for which I was charged on 13th Jan'19 :

        MEREMI, INTNBR:04, [protected](Ref#09999999980113002349571) OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980113002349548) FINANCE CHARGES (Ref# 17820050800113999261090)

        Thanks,
        Aparupa
        +1 photos
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          A
          Aparupa Sarkar
          from Bengaluru, Karnataka
          Jan 20, 2019
          Resolved
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          Resolved

          Address: 560102

          Hi team,

          I am customer of hdfc bank and from last 6months and i have hdfc bank salary account.
          I am very upset about hdfc credit card service. All of a sudden on 13th jan'19 my balance of my credit card had gone down. After that i tried calling the hdfc bank credit card customer care mutiple times but was unable to caught hold off them. Hdfc ommitted to provide good service so i choose hdfc credit card. But i see there are multiple entry which are inaccurate and they charged wrongly.
          I need my money revert back in my account other wise i am escalate this matter to rbi and consumer forum.

          Below are the statements for which i was charged on 13th jan'19 :

          Meremi, intnbr:04, [protected] (Ref#09999999980113002349571) offus emi, prin nb:05, [protected] (Ref# 09999999980113002349548) finance charges (Ref# 17820050800113999261090)
          Jan 20, 2019
          Complaint marked as Resolved 
          I filed another complaint with the image of the transaction
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 21, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Debit card annual fee was charged on 4th Oct 2018 with Check ref #MIR[protected]. Requesting refund for this transaction.

          Sep[protected]MIR[protected]

          credit card issue - Comment #3329719 - Image #0
          HOW MANY AMOUNT 3 % pre closure charges on credit card jumbo loan lone amount is 160000..pls tell me that charg. principle amount 118000.
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            S
            shettyraaj
            Jan 20, 2019
            Resolved
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            Resolved

            online transactions being rejected without any reasons

            Website: www.hdfcbank.com

            I have trying to book train tickets from irctc and spicjet flight from cleartrip and spicejet website via netbanking and debit card option. Am continuously getting declined and phone banking officers (Even senior guy on the floor) arent able to tell me why its declined. Instead they are saying everything is fine while the error is from hdfc web site (See the url in 2nd screenshot in the attachment)

            Am about to miss the flight...
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            D
            Deepak kumar poddar barahat
            from Brahmapur, Odisha
            Jan 21, 2019
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            Address: Bhagalpur, Bihar, 853204

            My credit card payment due but bank not payment to my account   Replace all
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              skbhati199
              from Rishikesh, Uttarakhand
              Jan 20, 2019
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              Resolved

              Address: Gurgaon, Haryana, 122050
              Website: www.infoskillstechnology.com

              Hi hdfc team,

              I am a customer of hdfc bank and from last 2 years. I am using hdfc bank salary account.
              I am very upset about hdfc bank credit card service. I see that from last three month (Oct, nov, dec 18) there are multiple charges are applicable to the given statement. Hdfc people given two credit card unnecessary and they committed to providing good service so i choose hdfc credit card. But i see there are multiple entries which are inaccurate they charged wrongly.
              I need my money to revert back in my account otherwise i am escalating this matter to rbi and consumer forum.

              17/01/2019 finance charges (Ref# 19999999980117999422880) 163.44
              17/01/2019 smartemi, int nbr:10, [protected] (Ref# 09999999980117005571818) 128.41
              17/01/2019 mer emi, int nbr:03, [protected] (Ref# 09999999980117005571834) 73.46
              17/01/2019 smartemi, prin nb:10, [protected] (Ref# 09999999980117005571800) 3, 014.88
              Feb 20, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Jan 20, 2019
              Updated by skbhati199
              3, 014.88 Please check this amount fake charges
              Verified Support
              Jan 20, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please share your Card No. with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Anay
              HDFC Bank Customer Assistance
              Without permission charge 1399 to. Debite hdfc bank credit card

              every month credit card statement extra charges - Comment #3329915 - Image #0
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                A
                A.Nageswararao
                Jan 20, 2019
                Resolved
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                Resolved

                Address: 533103

                Hi

                oneAssit membership ID [protected]..Please Deactivate and deduct from Credit card, please refund this amount, I do not want in further also.I do not want one Assit.I have already informed to customer care but still not deactivated. Please de active and refund the amount .

                Name :Adapa Nageswararao
                Card no endin with 8390

                Thanks
                Jan 21, 2019
                Complaint marked as Resolved 
                Thank you can i get deduct amount return
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Manabjyoti Daimari
                  from Guwahati, Assam
                  Jan 20, 2019
                  Resolved
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                  Resolved

                  Address: Kamrup Metropolitan, Assam, 781015

                  I have submitted 2 times hdfc bank closure form along with clearing all outstanding bills on my card. But, hdfc bank doesn't close my hdfc card and sending a same message like dear customer, your recent written request on the credit card ending xxxx could not be processed. Details being sent - hdfcbank.
                  And even after clearing outstanding bills along closure form, new bills have been received to be paid.
                  After calling customer care, he instructed me to ignore such messages.
                  If hdfc does not take any step then i will file legal case please help me.
                  Feb 22, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 20, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please share your Card No. with registered contact info & the cmplete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    S
                    skjha1994
                    from Delhi, Delhi
                    Jan 20, 2019
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                    Address: New Delhi, Delhi, 110090

                    Sir i transfered rs 50000 to sbi account through upi. The payment was debited from my account and it credited to sbi account but at the same time the payment was upi reverse from his account and we don't receive the money and we go to bank many times but we don't get solution. Now i am frustrated and if i don't get solution i will go to the court. So please solve my problem
                    +1 photos
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                      Naveen Selva
                      from Chennai, Tamil Nadu
                      Jan 20, 2019
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                      Address: 600017

                      Hi,

                      I can not login into net banking, if i try to generate otp to change password i'm not at all receiving the otp message. I also communicated with hdfc customer care, they said everything is ok from there side. But i am getting messages on the same mobile number from others but not getting hdfc otp message also not receiving mail for the same. Due to this i am not able to do any kind of transactions. Please fix this issue asap.

                      Regards,
                      Naveen
                      HDFC Bank customer support has been notified about the posted complaint.
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                        NIKKOU TRENDZ
                        from Bengaluru, Karnataka
                        Jan 20, 2019
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                        Address: 560029

                        Hi.
                        I did my fastag application acknowledgement on dec 2018.
                        Till now i haven't got my fastag courier.

                        My application reference no. Is hrf095613

                        I had called customer care couple of times and they gave tracking id in that it shows delivered in bangalore address.
                        The customer care people are only saying we have raised a complaint we will get back to you. No one is responding.

                        Very poor service.

                        I'm still waiting to hear from them...
                        HDFC Bank customer support has been notified about the posted complaint.
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                          H
                          harshavardhan royal
                          from Suriapet, Telangana
                          Jan 19, 2019
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                          Address: Kurnool, Andhra Pradesh, 518501
                          Website: Jabong

                          I bought a pair of clothes worth 2500. After 3 days cancelled the product worth of 1507. I got the message ur money refunded. But i didn't get refund. My card ending 6190. I called to customer care they r saying amount got refunded. But in real i didn't get amount. Without my concern they applied hdfc ergo insurance also. They are frauds cheaters. No
                          +2 photos
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                            sairam864
                            from Nalgonda, Telangana
                            Jan 19, 2019
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                            Address: Hyderabad, Telangana, 500035

                            I have recently done a transaction of Rs.4000/- from payzaap to payzapp for one of my friend...the amount is debited from my account but he didn't recieve the amount.I tried so many times to payzapp customer care but never connected..
                            mailed to [protected]@payzapp.in but till now no response...please resolve and refund the amount..please do the needfull
                            +1 photos
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                              Kartik Telkar
                              from Bengaluru, Karnataka
                              Jan 19, 2019
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                              regret our inability to process your loan application

                              Address: Bangalore, Karnataka, 560097

                              Post getting multiple calls from banks, i have applied for home loan from hdfc (Salary account) as i found the executive honest and thorough about the whole process. I have provided a bunch of said docs along with a 5900.00 rs cheque. The builder and the property project is fully approved by hdfc 6 months prior the loan applied date. Post a week of document submission and after multiple follows up, i got a call from hdfc credit department...
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                              Skdaga
                              from Jodhpur, Rajasthan
                              Jan 19, 2019
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                              On 24/12/2018 a sum of Rs. 1945.82 debited to my saving a/c [protected] towards on line payment to tech jabong com i have raise query before hdfc bank bearing number HBL=[protected] further merchant
                              jabong com deny for above payment kindly solve my problem as early as possible
                              Jan 19, 2019
                              Updated by Skdaga
                              ok
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                                DEENA POKURI
                                from Hyderabad, Telangana
                                Jan 19, 2019
                                Resolved
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                                Resolved

                                Address: 517501

                                I have ordered an item for rs.2249 in flipkart and cancelled that item due to delay in delivering. They have initiated the refund and i didn’t get refund as promised by the seller that is before jan 16. I have contacted flipkart and phonepe support and they told me to contact bank people. I have contacted them and i didn't get any proper response from any of them. I need an update as soon as possible on this as this is not a small amount.
                                Feb 21, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 19, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, account no./card no., transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Animesh Garg
                                  from Gurgaon, Haryana
                                  Jan 19, 2019
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                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh, 201001

                                  Sir/maam
                                  My name is animesh raj garg and i never opted for any agriculture loan from your bank but my cibil score is being affected by this application please see to it my phone no is [protected] and my email id is [protected]@gmail.com for more detail you can call on my number if hdfc does not take any step then i will file legal case please help me
                                  Feb 22, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 19, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete concern, Loan account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    Lokesh Bharani
                                    from Chennai, Tamil Nadu
                                    Jan 19, 2019
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                                    Address: 600114

                                    Cancellation of one assist membership i am a hdfc bank credit card holder. The bank has auto debited rs 1899/- from my credit card number ending with 5738 without my concern on date 11/01/2019. I am not interested about this service and don't want this membership anymore. So cancel the membership and refund this debited amount of rs 1899/-

                                    One assist relationship number :3573057
                                    Name : lokesh bahrain. R
                                    Credit card number ending :5738
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Lokesh,

                                    Apologies for the inconvenience caused. Your membership cancellation is under process vide service request number 3909808. You will receive payment in 2 parts, Your amount 800/- which has already been credited in bank account within 5 to 7 working days and remaining amount 1099/- will be credited in your account within 5 to 7 working days.

                                    Regards,

                                    Devendra,

                                    OneAssist, Social Media Team.
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