HDFC Bank Complaints & Reviews

I have purchased two items from amazon. But due to small size I have returned it. Amazon refunded an ammount of Rs 1648.00 to my credit card no [protected] with amazon refund reference number 096718 on[protected]. but the same is not reflected in my credit card till now. already I have contacted to amazon customercare as well as hdfc credit card customer care but no solution found.

I had purchased the Hdfc life click2invest policy online through the policy Bazaar portal (application number is[protected]. I had contacted the Hdfc life toll free number[protected] on 7th Jan 2019 and had requested to cancel the purchased policy of Rs. 50, 000. The cancellation request number i.e. [protected] was shared by the Hdfc life assistant. After dropping multiple emails for following up regarding the cancellation and with no replies from the team, I receive a new email with the issued policy tdetails on 8th Jan 2019. Despite me contacting the team several times, I didn't receive response as none of them were in sync and were providing me multiple solutions on call. Then I manually submitted the required cancellation forms in the Hdfc life vikhroli branch and the cancellation request was processed on 11 Jan 2019. The team has deducted certain charges from my invested amount and have not refunded the entire amount. I would like to complaint against Hdfc life as there was no fault or delay from my end and it was teams fault who did not check prior to issuing the policy and have deducted the charges. I have all the email communication as proof with me which was sent to the team multiple times. I need the entire invested amount as refund.

Hi Team,

I am customer of hdfc bank since last 2 yrs and i have hdfc bank salary account.
I am very upset about hdfc credit card service.All of a sudden on 13th Jan'19 the balance of my credit card had gone down. After that I tried calling the hdfc bank credit card customer care multiple times but was unable to caught hold off them. HDFC committed to provide good service so i choose hdfc credit card. But now there are multiple entry which are inaccurate and they charged wrongly.
I need my money back in my account otherwise i will escalate this matter to rbi and consumer forum.

Below are the statements for which I was charged on 13th Jan'19 :

MEREMI, INTNBR:04, [protected](Ref#09999999980113002349571) OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980113002349548) FINANCE CHARGES (Ref# 17820050800113999261090)

Thanks,
Aparupa

First company that i worked with opened up a HDFC account and i lost that job since the company closed down and i started with a different company and a different bank account. I was never informed that i would he charged by the bank for non maintenance and now when goin through a few articles of RBI GUIDELINES i found out that banks are not supposed to charge consumers for the same. I want to continue with the account but i dont want to pay for the negative balance on my account so request you to waive the charges off so that i can link the account with my new company and start of with the account again. I have been with HDFc for a really long time now and thats the only reason i dont want to close the account.

Have a SB Account in HDFC Bank in Mylapore Branch Chennai. Now I have temporarilly come to USA for 6 months. Now I am not able to log in to my Account since after entering my Customer ID and Password, it is sending an OTP to my Indian Tel No registered (which I cannot access in USA) to go into my Account Details Page.
Now with this new procedure, I am not able to log in to my SB Account at all.

I have HDFC Credit Card to which I need to make payments before 25th Jan but cannot transfer since I am not able to log in to y Account.

I requested my Brother in Chennai to meet the Manager in HDFC Bank in Chennai with my letter ( scan copy) to effect AUTO-PAY from my A/c to Credit Card but that is also not accepted.

Bank Manager says that either they pay up/transfer from their Account to pay my credit card or else I have to submit a Form duly filled with chane in Mobile Number duly signed along with my Identity Proof attested in Physical Format to HDFC to effect Mobile Number Change so that I can receive OTP in my USA Local Tel No to log into my A/c and do all Transactions.

Now Suuport @hdfcbank.com have sent me a form for effecting change in Mobile Number but hat form is not accepted by Chennai Manager HDFC and says another Form is there which he will mail me to my registered mail ID in HDFC Records which I need to fill, sign and courier with Identity Zerox Document self-attested for the to do the change.

I think HDFC is harrassing its Customers a little too much without understanding the real problem of long distance/time change zone/genuine rerquest.

Please resolve this immediately

I hold a regalia credit card ending with 3819 in the name of vikram kumbhare. Mobile number "70*2*3*9*0".in the 2 years that i have had this credit card, i have never received my credit card statement on my email id. It is extremely frustrating that something as simple as sending an automated credit card statement to a customer's email id doesn't work properly at one of india's largest private banks. I never know when my statement is generated and when the payment is due. This is a serious risk as i may miss my payment and default, affecting my credit score, for which i will hold hdfc responsible and drag hdfc to court.

Dear Sir/Mam,

I am Arun kumar from mathura up. My Account No is [protected] and Mobile no is [protected]. I send credit card address change form with address proof in month of november 2018 and 3 december in 2018 one massage is recive your application is recived and your will be change in 7 working days. But till day my credit card address not change.
my right address is.
Raghuvir vihar laxmi nager lohwan Mathura pin 281001
My credit card last four digit 6229

My name vishwas adakattalwar i take loan against hdfc credit card ([protected]) but due to jobless & some financial condition, i am not paying due amount from last 3 month, now today recovery agent mahesh taywade & his executive ashish pande came to my home and talk to my mother. They threatening my mother & my brother regarding payment and they sold out my house asset.
When i call to mr mahesh taywade this guy threatening me he come to my house next days & he told to my house owner & my neighbor regarding my dues payment.
I said many time again and again to hdfc representative & recovery agent now i am not able to pay money, but i need more 1-2 month time for payment.
I will pay surely on march 2nd week.
So please help me from this, i am totally frustrated from my life no one help me.
If any misshaping with life, then mahesh & hdfc bank are totally responsible for this.

I am customer of hdfc bank. My credit card bill was pending from last 2 month. The hdfc bank employee was calling me and using slang words for pay the bill. I told him that i accept to bear any interest of late bill payment. Beside they was using very shame full language and bad words i also told him i am in meeting i will call u back then also countinues calling and using bad words.

(Emp name-ramesh mob-[protected])

Hi team,

Please cancel my credit card application.

Application no.: 19A[protected]S2.
No longer need of any credit card as of now. I will not be available. Also the card which i have applied for is no value for me. I request you to kindly cancel my application & notify me as well

Regards
Devathi Vishnu Vandana

I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile. And one person collect name/contact number/address details. I did that.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.
Pathetic pathetic.
Regards
Rahul kumar singh

I had applied for banking jobs through quikr jobs.
I got a telephonic interview call from a person called mahesh pathak (Contact no:- [protected]) and later he said i got selected for the post and i need to transfer inr4500 to his account for the document verification process. If my documents are correct i’ll get that money back with my first month’s salary. I just wanted to know if hdfc bank really charges for the document verification process so that i can think to pay or not. Please let me know as soon as possible.

Hello,

I am hdfc credit card holder for an year now. Every month i pay full amount without fail. Last month, due to a calculation mistake i paid rs 480 lesser than what i was supposed to pay. And hdfc bank has put rs 3, 200 finance charge for it.

I contacted customer support and they are of no help. This is unacceptable! Rs 3, 200 charge for rs 480 shortfall? You are charging me 6 times the difference for a mistake?

Please return my money!

I am being asked to pay for credit card which i have neverhold in my hands and which i even hotlistes after paying once without even being able to use the card. This is complete #. I want to close my account, this is highly customer dissatisfaction. This is my salaries account and i will get it changed to icici bank quickly because hdfc bank is a big fraud now i realise.

I have applied for a hdfc bank credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my name/contact number/address details. I did that.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.

Hi

Policy number: 20666137
Client id : m8310686
Amount paid : rs.73, 150.00/-

The above mentioned policy is explained to me as guaranteed return, double amount of premium paid and if you don't want to
The amount at end of policy term you can convert it in to pension plan.
If you invest yearly 1, 00, 000/- for 7 years. You will get guaranteed below benefits
1) after of 11 year you will get rs 14, 00, 000/-
Or
2) if you covert it into pension plan then i will get monthly rs. 8, 000/- till my death.

After reading policy document, none of the above hold true so please cancel my policy and return me the amount i have paid.

Thanks
Pradip kashid.

Attaching screen shot of reasons for payment not going through...

Transaction with reference id[protected] failed during processing, due to invalid beneficiary mobile number/mmid
X
Your imps transfer has failed due to invalid beneficiary mobile number/mmid.
Please note the reference id:[protected] for future communication.

E-receipt for
Transfer funds

Payee name:hdfc bank ltd

Nickname:credit card

Credit account no:[protected]

Remarks:credit card bal amt

Debit account:[protected]

Date:22 jan '19

Amount:rs7, 888.00
(Rupees seven thousand eight hundred eighty eight and zero paisa only)

Payment type:one time payment

Pay via:imps

19/01/2019
Dear Sir, i purchased ref. No.[protected]
From tomgoogleplaymasterm pubg amount rs.1949, in my hdfc netbanking a/c no.[protected] i didn't press confirmation purchase fail
But the amount deducted i contacted HDFC Bank
They said u have to contact customer care hdfc
I cannot contact please help

Regd,
Pauminlal vaiphei
Thangzam road hilltown
Churachandpur Manipur 795128

Actually i get the hdfc credit card application reference number but same time i will try to track the credit card by hdfc link then reflect the error is no record found please let me know what is the meaning of no record found and why its showing please provide the solution as soon as possible... My register mobile number is [protected] and my date of birth is 28/01/1994...

Hello sir, this is dr. Mathen from erode. I made a wrong upi transaction from my account on last friday. I lodged a complaint regarding this to hdfc bank, and sent an email explaining the incident. But now im here to take the complaint to your notice as i didn't receive any mail from the bank regarding the complaint which i sent. Only auto generated mail was sent. Its been more than three days. Its very disappointing. I didn't expect this from your side. At least now i expect an solution for me as i have forwarded this mail to you. I hope u will take immediate action regarding this. Thanking you.