HDFC Bank Complaints & Reviews

Dear sir i am working in hdfc life janakpuri delhi branch direct channel insurance in 2011 my emp id 75698 my name brahmjeet singh but i not to know my pf no and how to apply please give my pf number and tell the process to apply for pf process please help and revert i mail to hr kanika man but she is not revert to me please tell me my pf no and how to apply please revert i am waiting your response

I understand this is a big mail but to understand how hdfc credit card collection department abuses a customer financially and also psychologically.

Regarding my last emi of credit card settlements, i received a text message from hdfc providing their chennai phone number to reach out to since i didn't picked the call (Please note only one time they have called me and no call back after that). However, i was trying for the last 48 hours to connect, still the number is not responded or picked up. But receiving messages continuously mentioning am not picking up the call.

And about the issue, i am using hdfc credit card for last 5 years and i have paid two time more than what i swiped by my cc in the name of minimum due. So in lieu of that i was requesting the cc department to assist me with arranging for a settlement process (Remaining balance was 30k) from july 2017. But the collection agency and the some collection department representative was very rude pretending not to do so.

I was on a complete frustration, and one day july one representative used some abusive and filthy language who was forcing me to pay only the minimum amount due for the rest of the tenure not to go with the settlement process. With this utterly bad experience i have reached out to the senior persons and informed them that (Since, i have all the call recordings) going to file complaint with the banking ombudsman and media protocol (Just a courtesy to inform complaining before complaining about them). After all this mess finally they have accepted to do the settlements along with removal of my late payment records from july which is due to their behavior on april 2018.

But till now my credit report was not updated as they assured with no late payment records after july 2017. Hence, i hold the last emi of the settlements and requesting the credit card representatives for an appointment to explain about the issues.

Though this is a prolong issue the collection agency peoples not allowing to connect with the bank officials. And now they have hold my bank account which has 39k in it. Even if i want to pay the last emi of the settlement, it is not possible practically.

Atlast now they are picking call and claiming that my settlement process got invalid and i have to pay the total 47k now to unblock my acoount. Please note i didn't received any information about my settlement being revoked. They are very rude while conveying this and telling to do whatever i want.

Complaint number is [protected]

Yes, am finally forced to share all the data and call recording which i have with me to the banking ombudsman and to the media protocol to unveil how rude and worst the collection department works. But still the 5 year long relationship with a bank which am using from my first job holding me to do so. Hence am giving a final try hoping that you can at least look into this matter and if possible to take any action on this.

Dear concern,
I am a/c holder of your bank having cust id 51132532 as my monthly emi rs 8425/- for personal loan deducted every month on 7th, but on 7.11.2018 was bank holiday and there was 7979.30. On 8.11.2018 i have deposited rs 1000 and closing balance was 8949.30 sufficient to clear my pl, emi rs 8425/- on 8/11/2018, but its not cleared on 8/11/2018.

On 9/11/2018 your have deducted monthly amb rs.177 and 531 from my a/c and closing balance was 8242.80, that's below to clear my pl-emi.

Your bank charges for emi overdue payment rs 649/ on 20/11/2018.. Without any reason.

You have again charged amb charges on
5.12.2018 rs 321.97
10.12.2018 rs 209.03
05.01.2019 rs 531.00

On 01/01/2019 i personally visited your sector 27 branch in chandigarh to deposit cash rs 29000/- and deposited the same by self.
But teller dint explained me about the inter-branch-cash dep charges and your bank charged rs 177/- for the same

The total charges by your bank charges as under :-

9/11/2018- 177/- amb charges
09/11/2018-531/- amb charges
20/11/2018-649/- overdue pl-emi
05/12/2018-321.97/- amb charges
10/12/2018-209.03/- amb charges
05/01/2019-531/- amb charges
08/01/2019- 177/- amb charges
Total = rs 2596/- (Two thousand find hundred ninety six only)

You are requested to reverse the same.

Thanks and regards

Sushil kumar

I called customer care (8th jan 2019) @6pm and inquiring about smart emi payment, then he told me to enter the card exp date for verification so i have entered then he immediately processed.

Am telling him like "i am just inquiring don't process". But he convert into smart emi (Rs. 89, 886).

Please stop converting emi.

Why customer care executives are not listening (Don't have patience to listen what customer says).

Please stop converting into emi.

Please listen the conversation which we had and stop converting into emi..

If you need more info please call me..

Please stop converting emi. I have already called relationship manager mr manjunath, he told me to call customer care executive but they didnt pick the call.

I sent an email to all customer service, but no use.
Customerservices. [protected]@hdfcbank.com,
[protected]@hdfcbank.com,
Grievance. [protected]@hdfcbank.com

I didn't receive the response till today.

My name: veerabhadrappa km
Phone: [protected]

I called customer care today (8th jan 2019) @6pm and enquring about smart emi payment, then he told me to enter the card exp date for verification so i have entered then he immediately processed.

Am telling him like "i am just inquiring don't process". But he convert into smart emi (Rs. 89, 886).

Please stop converting emi.

Why customer care executives are not listening (Don't have patience to listen what customer says).

Please stop converting into emi.

Please listen the conversation which we had and stop converting into emi..

If you need more info please call me..

Mobile number: [protected]
Email: veeru. [protected]@gmail.com

I have listed my numbers in national dnd database, i addition i have added my number in hdfc dnd database, however i am still getting freaking calls from your executives from their cellphone numbers. Tell me what the freaking do to stop you guys irritating and calling me. I am writing it for almost all the banks like citi, hdfc, rbl, but mostly for hdfc and citi banks, and to be more presice viman nagar and bund garden office of hdfc bank.

Company is not providing the claim to ravindra kumar dubey (Owner of the maruti swift dzire up93ap4959) for the case of car theft.
It's been 8 months (26th april 2018) since the incident occurred and delhi police provided the fir copy after 46 days of delay and every single time we try to reach them, they make excuses or blame maruti india for the audio clip of the call i made to inform them of the theft which took place on 26th of april 2018.

Ravindra kumar dubey -[protected]

My credit card no is [protected].

I have made a payment for the above credit card using billdesk for the month of january 2019 on 13th january 2019.
Payment amount rs 52137.
Payment done from canara bank account[protected].
Amount is debited from my account but status of transaction has not come since acknowledgement of payment has not come neither email has come.
Regards
Prateek khera
[protected]

Hdfc bank,

I am writing you here complaint against hdfc bank, rajouri garden branch, delhi employee mr. Amit whom called and sms me yesterday for recovered my vehicle through his personal mobile number and when i called him so he threaten me for recovered my vehicle. I registered same complaint to my nearest police station with submitted sms copy and phone call recording as evidence. Also i written complaint send to your hdfc bank.

Is this note and advice for other all hdfc bank customer to see how this bank treat with customer and hired unprofessional employees.

Bhupesh mahajan
[protected]

I received a life time free credit card from your employee, after which they recharged my mobile with 100rs which i never requested, i got a bill of 472rs which i paid and requested for a closure of credit card, but after a 10 days i received another statement which says renewal of membership for which i have to pay 1281rs. Which is extremely unfair as i have never used your and your employee said its a life time free card

Hi,

I was informed a nominal amount of ₹150-200 against the debit card will be deducted charges but then suddenly ₹590, what's the breakup of that amount why is this amount charged, no one told me till date.

I have been promised multiple times by mr sanjay (Mob - [protected]) that if my bank account is well funded i. E by 1lac transaction will be reversed but unfortunately nothing such happened.

Account no. - [protected]
Hdfc bank

Regards,
Sanchit kumar yadav
[protected]

Dear team,

I am credit card holder of your bank, requested for closure of credit card on dated 06/01/2019.

Employee of hdfc bank calculated all the amount and shared the final amount as 1.37 lakh and he said after deposition of the said amount please call for permanent closure of card.

I had deposited the said amount on 06/01/2019. And as instructed by customer care executive i have called to the customer care again on dated 07/01/19 for the closure of said credit card but this time customer care executive has confirmed me you had paid excess amount approx 9000 and without refund we can not close the credit card and he has initiated the refund request and said after receiving the refund please again call the customer care for closure.

Today i have called the customer care and spoken to shilpa she has given me a shocking news she said there is outstanding of amount is approx 14000.00

I don't know who is write and who is wrong but i want to close my credit card, kindly close my credit card and confirm back on mail.

Regards
Vishawaranjan pandey
Card no [protected]
Mob 99991356

Hi,
I am using my credit card since january 2018. I take credit card for lifetime free membership. At that time they denied i will never charged for membership. Now my credit card transactions show 500 for renewal membership with 90 igst. Since they don't stay with there words, i request bank to turnoff this transaction asap.

Regards
Himanshu kuniyal

This is the 2nd instance of fraud call I have received from so-called HDFC life Manager from Hyderabad office. His mobile number is [protected].

As my policy is in paid-up state from the past 4 years, he offered me a 'Government-scheme' of 50% off on premium. He had my policy number and other details.

He told me this payment can only be done online through the website link he sends me. Cheque payment done at HDFC life branches won't get this 'benefit'.

I was told to send all my policy related documents on email to [protected]@gmail.com or whatsapp to [protected].

Luckily for me, I knew this is a fraud call and hence didn't send any document or do any payment.

I hope these fraudsters are caught asap so that they don't fool innocent customers.

Sir
आपके एचडीएफसी बैंक से मैंने पर्सनल लोन लिया है जिसकी monthly emi 7 तारीख को जाती है 7 जनवरी 2019 को मेरे अकाउंट से ₹295 चार्ज के रूप में काट लिए हैं जबकि 7 जनवरी को मेरे अकाउंट में ईएमआई से अधिक पैसे थे फिर भी उन्होंने चार्ज काट लिया है मेरा अकाउंट नंबर [protected] है आप से मेरी प्रार्थना है कि मेरी समस्या का समाधान करने का कष्ट करें
धन्यवाद।
संदीप कुमार

Mob. No. [protected]

Sir/madam

Pl refer to my credit card no [protected] in the name of shyam kumar

Valid till july 2019.

I would like to lodge formal complaint that for

Getting call for dues amounting to approx rs 7600/-.

This is against he explanation given to me by your agent (Officer) who had came for distribution of credit cards.

I would like to emphasize here that not a single purchase has been made by me for this card. There was only one purchase, which was in dollars which i did, that too i had to give a call to hdfc where to deposit the money. Because your agent has not told me where to deposit the credit card's dues.

Other than that there is no purchase made by me from this credit card. Now, call centre is giving me call that there is airtel recharge done from my credit card every month. First of all, i disagree with this, as i have not got any message from airtel that there is recharge done on my mobile no.

I informed this to your call center executive, but they are unable to understand this. They say you have to follow it up from airtel, airtel is not giving me any information about recharge done from this credit card. I am ready to pay for the genuine purchase for which i had taken credit card, if any genuine purchase, please inform, i will pay with due respect to hdfc. Further, as the card is suspended then also how is it possible to recharge regularly (Monthly basis) without my knowledge. But for this airtel should confirm me that yes this mobile number is recharged by credit card of hdfc. Please verify at your end for mobile no entry in the system.

In view of above, please stop any credit card recharge for any mobile in the name of mine, also request is to investigate further, where this money is going against recharge, as neither i am aware about this nor airtel company. My mobile no is [protected].

Also request is to write off the credit dues against me and other late fee shown in the statement of account.

Iin future i should not get a call from call center for dues against credit card because there is no genuine purchase.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899. From my credit card number ending with 4762 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899

Oneassist relationship number : 6044769
Name :- kavitha s
Credit card number ending :- 4762

Sir first of all quikr sight brought me 2000 rs. And then they gave me... Registered id... And then some other person call me and take my interview on phone and then call me and tell me that i'm selected for data entry post and also gave me selection letter on my e-mail... And then they want 3, 550 rs for verification of document and i gave them... And then this process done they say that i want to open a account... And asked me for 10, 000 rs... So sir what should i do... This is fraud or not

Dear customer care,

Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number : [protected]
Customer id : 50769343

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal...

I am hdfc bank credit card holder. The bank has been auto debited for an amount of rs 1399/- from my credit card number ending 2429 on dated 03/01/2019 without my concern. I have no interest to use the oneassist plan and don't want to be the membership no more. Kindly deactivate my membership of oneassist and refund amount rs1399/- debited from credit card.

Oneassist relationship no-3500487
Name-sisir sahoo
Hdfc credit card number ending-2429