HDFC Bank Complaints & Reviews

Dear sir
I am saranya worked in hdfclife in 2012 to 2014. My resignation is a voluntary resignation which was officially given mail by hr team to me and irda chairman, but they have updated as company initiated to exit in hdfc portal. Despite of several requests they are not updating my resignation status as voluntary resignation. They have also given false information to irda that there is no hdfc portal. Kindly help me in updating my status as voluntary resignation in hdfc portal.

Regards

Saranya
Ph [protected]

Sir,

I had received phone message from bank that your settled amount is 24000 and you have to pay in 2 shots, but still from last one year i have not received the settlement letter from bank. As a result i have not paid the settled amount rs 24000. Now the bank is putting the interest on the balance amount and asking again for settlement. They are threatening me that i will take legal action against me. I have the proof also that i send mail to the concerned team for settlement, but they have not responded on my mail.

Regards

Subhojit banerjee

I have applied for add on credit card.shipment is from chennai to Bangalore.Courier boy called me and asked me to collect the courier.when I called him no response at all.AWB#[protected].kindly help me with this.I also want to change the address to avoid this.I want my card to get delivered to below address as I got transferred from Bangalore.
3-89, plot no:-5, Near Manikonda ANDHRA bank, puppalaguda, Manikonda-500089

I'm your hdfc credit card customer
My card no last four digit is 6699.
From last three month I am trying to get my all purchasing bills or segregates bill from hdfc bank against my card no .They never send me bills .
I already visited personally in local branch in patna however I called customer care toll free no but they all are refuse to help me for getting my bills
I also pay as posssible money against my card no suddenly hdfc company employee called me on my no [protected] to pay 50000
It's not fair so want my all bills from starting to till today without intrest or late fee charges

Account negative balance
I have hdfc bank account number [protected] and ifsc hdfc0001631 i have a negative balance 8000 due to place shift and surgery health problem i am unable to go to branch and close the account now the negative balance reached 8000 my branch manager refused to waiveoff the negative balance i had a same issue with the icici but they closed my bank account without any issue not taken single penny i am surprised why hdfc is behaving this much rude and cruel on middle class customers i want to close my account immediately or waive off the amount so i can continue the same account hdfc please respond on this and i am aware that rbi issues notice not to charge penality on customers for non maintannce of required minimum balance
Do the need ful please
Thank you.

Dear sir

Card holder name - Mukesh kachhawaha
Credit card no - [protected]
TXN date - 04/12/2018
Merchant name- Paytm app
Merchant city - noida
Transaction amount - 3480.47

I have trying train ticket booking through paytm and payment mode credit card amount is deducted but tranction is canceled. So please my amount 3480. 47 credit in my credit card account
[protected]@gmail.com
Mob no [protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank sent me an email of one assist auto renewal plan of rs.1399. Dated 08/02/2019. I am not interested about this service and don't want this membership any more. So cancel the membership before it gets renewal. I have been requesting the one assist team since 2 years to deactivate the plan but they are no doing it on purpose.. Please deactivate the plan im not interested any more

Oneassist relationship number : 1674828
Plan : enhanced wa power single plan
Valid up to : 08-feb-2019
Name :- movva raghavendra rao
Credit card number ending :- 9810

Hello,
I have pathetic experience with hdfc bank solitaire credit card.
First they told me that there is no annual fee when i had telephonic conversation with me. Then they debited rs.590 as annual membership fee in july 2018. Next comes the highlight of the episode.
During september 2018, they have deducted a sum of rs.1899 with a description 'one assist mfee'. I have no idea how this was happened. Due to some health issues i could not check the statement. During this time, some one called me for credit card bill payment. I was surprised by this call and told them that i didnt even activate my credit card. I asked them for details of transactions i have done. They just wanted me to pay the bill. I told my father to visit the branch for information. They just told that it was some insurance and there is no help from bank end. How can hdfc expect me to pay bill without proper explanation? But they want my father to pay the bill for some unwanted transaction.

Just recently i have seen my last 4 months statement. After deducting this amount, they have started debiting rs.540 as late fee. Without using the card, there is an outstanding bill of rs.4818. Who is responsible to pay this bill?

I didnt use my credit card till now after card issued. I never wanted one assist mfee service. For this transaction they are charging late fee. I want you to payback all the charges that were effected on my card. Iam not demanding unlawfully. You failed to explain me about the transaction done without my knowledge and keep sending statements with late fee charges.

Kindly do the needful. Thank you.

Sub: failure of payment made through your gateway on 02.08.2018 for an amount of rs.4288.00
—
I made a payment on line to tneb (Tamil nadu electricity board) for rs.4288.00 through my standard chartered bank credit card no.[protected] through your payment gateway towards eb bill under consumer no.[protected] in my name.

The transaction reference number is 75503728215021840023854. (The amount debited to my card account is rs.4333.03)

Unfortunately the payment was not through and the amount has not been received by tneb till date.

First i represented to the standard chartered bank and thereafter to tneb. While scb maintains that they have duly paid the amount to tneb, tneb have confirmed that the amount has not been received by them but there appears to be an attempt through hdfc gateway to make the payment which was not successful.

Hence now i am now submitting my request to you to kindly go through your records, trace the payment and arrange for refund of the same to me at the earliest.

Kindly condone the delay in bringing the matter to your notice.

Thanking you

Yours faithfully

K. V. Veeramani.
[protected]

I have seen the following charges in my hdfc salary account.

1. Hdfc has started charging once every quarter

2. Inst-alert chg inc gst oct-dec2018-mir[protected] charging for an instant alert for the account. When opening the account they mentioned that this service was free and now they are charging

They should inform the customer before charging. You cannot hold the customer at ransom.

I am not sure how to resolve this please advice...

Dear sir,

My name is Ashok. I have been using the HDFC credit card for more than a year.
Last year I received the following email stating that my limit has been revised. I did not receive any SMS for the revision of my limits. I received this email after nearly 10 days after revising my limit.
You can go through my repayment records prior to this period. By the time my limit was reduced I have spent around Rs 22000/-. So I have been charged for excess credit limit.
When the call center people called me asking for repayment, they raised one more issue-- that I am not eligible for credit card. I have been working as a consultant for Rs 30000/- per month. The call center fellow told me that my take home works to Rs 3500/- and asked how I got the card?
1. My question is why HDFC issued card if I am not eligible?
2. HDFC employees give away card to increase their points.
3. When I told these points, he started abusing me and threatened me .
4. I have been in out of employment for the last one year.
5. In spite of that I have managed to repay my credit card dues.
6. Now the last month minimum due was Rs800/- and that has been added to this month statement and the amount due is Rs2846/-.
7. I have been receiving calls from call center to pay Rs 800/-. If I pay the amount Rs 800/- now, the payment window in HDFC site will close and will open only after I receive the next month bill, there again increasing my due s and levying fines for not paying on time. So I told them I will pay by next month beginning once my salary is credited.
8. To this they are not accepting. There again individual point come into play-- if they persuade and threaten any customer to pay and if he pays, it increases the call center fellows credibility.--- This is my view.
9. Once my salary is credited i will pay half my dues and in next month salary I will pay the remaining.
10. I have been paying fines for issues created by HDFC employees.-- hope you can understand this.

After that Kindly cancel my card.

The following is the copy of mail I received from HDFC dated 27-Mar-2018

Tue, Mar 27, 2018, 6:38 PM

This is with reference to your HDFC Bank Credit Card 545964XXXXXX2680.

We wish to confirm that your credit limit on the card has been revised to Rs.16000.with no cash limit. Please note that these changes are with immediate effect.

We wish to inform you that this revision is in line with the bank's periodic assessment of credit limits subject to multiple parameters/guidelines on card usage. These guidelines are fairly wide ranging and do not necessarily reflect the credit worthiness and is in the interest of the customer.

The intention of this communication is to reaffirm that your relationship is important to us. We are honoured by your membership and sincerely thank you for using the HDFC Bank Credit Card for your shopping & entertainment and look forward to opportunities to serve you.

This communication supersedes any previous communication in this regard.

In case you have any queries / clarifications, please call us at our Phonebanking Numbers or write in at www.hdfcbank.com/query.
Please do not reply to this email. For any grievances, please write to us at www.hdfcbank.com/query

Assuring you of our best services at all times.

Sincerely,
HDFC Bank Ltd.

I am central govt employees working as Assistant Section Officer in department bof Commerce with monthly salary of Rs. 65000. I joined office 3 years back and have no credit card till date. I have applied for HDFC regalia first through bankbazaar with all required documents but my application got rejected. The executive gave reply that my pincode 110059 is in HDFC blackclisted area. I don't understand how can an area be Blavklisted. Is this not discrimination based on region. How can the bank justify this policy.

FYIP
[protected] Forwarded message[protected]
From: Birender Bhadwal
Date: Wed, Jan 23, 2019 at 4:43 PM
Subject: Fwd: Your HDFC Bank Visa MoneyBack Credit Card Statement - January-2019
To:, , , , ,

Dear Sir,

I have paid all dues and my Visa HDFC Credit card ending 9598 was already blocked/closed by HDFC then why you peoples are sending me credit card statement. I had paid full payment in the Month of December 2018 after that you had send me due amount that also paid in January 2019 before due date. Now you have again send me statement for due date 06/02/2019. I am unable to contact customer care and transaction through credit card then why you are sending me statement. You people had lot of cheating with me I am very disappointed with HDFC Bank dealing, charged unnecessary extra from. I am your very old customer and behave by HDFC did wrong with me. I have send many mail but no response/action taken by HDFC for unnecessary charges.

Kindly check your record and stop sending statement other I will go to legal.


Regards,

BIRENDER SINGH

I have taken credit card from hdfc bank in the year 2018, without my consent one assist membership was deducted from credit card. Now for 2019 i don't want that service anymore. So i request the bank authorities or credit card service concerned to cancel my one assist membership for which i will be thankful to you. My credit card is money-back platinum. No is [protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0832 without my concern on date:20/01/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 6142477
Name :- arnali saha
Mobile no. :- [protected]
Credit card number ending :- 0832

Manikandan k.

Tue, 22 jan, 20:12 (2 days ago)

Hi,
This regarding an noc document of my vehicle which was purchased on june-2018. I had purchased a two wheeler (Tvs-jupiter) from brilliant tvs showroom, mandaveli, chennai in the month of june-2018. Initially i was planned to go with hdfc loan. But due to the hdfc bank loan representative's insufficient knowledge and other confusions, i had to purchase the vehicle with my own money.
But when i received the rc book copy, surprisingly i came to know that the vehicle was under hdfc hypothecation. (Copy attached).

When i approached the nelson manickam road, chennai hdfc branch for noc, the hdfc branch's team lead mahesh ([protected]) requested documents related to the vehicle purchase.
So, the brilliant tvs sales man provided all the documents requested by mahesh.
It has been 3 months completed since we have submitted the documents. But still i have not received any response from the hdfc bank representative (Mahesh).

This is the second time we have submitted the documents and earlier also similar kind of documents had submitted for getting noc. But due the person who received the documents was transferred to some other branch, the showroom representative was not able to followup.

So with this email, i am requesting you to expedite the process of getting noc copy to cancel the hypothecation.

Summary:
1. There is no loan number associated with the vehicle purchase.
2. All the requested documents have already been submitted to the specific branch for noc
3. The person who collected the documents name is mahesh and his mobile number [protected]
4. I need noc to cancel the bank hypothecation.

Kindly do the needful!

Thanks and regards,
K. Manikandan.

Please provide complete details of below trasaction charges:-

21 jan 2019 inter-brn cash chg incl gst 170119-mir[protected] mir[protected] 21 jan 2019 236.00

19 jan 2019 inter-brn cash chg incl gst 160119-mir[protected] mir[protected] 19 jan 2019 295.00

6 jan 2019 inst-alert chg inc gst oct-dec2018-mir[protected] mir[protected] 16 jan 2019 17.70

15 jan 2019 inter-brn cash chg incl gst 110119-mir[protected] mir[protected] 15 jan 2019 177.00

Double deducted amount in my loan amount 1.5% fee because already pay to store in my credit card . and one Instolment deducted in my account but next Instollment not deducted in my account and may time i vist aki electronic in malviya nagar and informed but your representative not here. so Please help me.

I have suvmitted cheque in hdfc bank bazpur branch and your executieve is saying that after bank opening there is half hour time that we do not have to work till half hour and then they are saying to open cc limit or any other account in their bank. The staff do not know. How to. Talk with the customers.
I will not open any account till that officer will not say sorry in written to me

I was done a transfer of amount 5000 from my hdfc account to my sbi account on 7th january 2019. This amount was debited from my hdfc account and till now it`s not credited in my sbi account. I registered a complaint regarding this issue in hdfc bank. They checked and told me that this amount was credited to my sbi account on 8th january but till now it`s not credited in my sbi account. Then i visit my sbi home branch they check and told me that this transaction was failed and this amount is not credit in sbi account and they told me contact to hdfc bank. Then i again contact with hdfc bank and they told me directly that they are not responsible for this. Please help me. I need this money very urgently i have an medical emergency in my home. Please help me please. My hdfc customer id:[protected]. Transaction id:[protected]. Transaction date:- 7th january.