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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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18417
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HDFC Bank reviews & complaints page 791

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N
nilesh palapure
from Silvassa, Dadra and Nagar Haveli
Jan 21, 2019
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payzapp wallet

Address: 396155

In payzapp wallet
My money is deducted from wallet but not transferred
Transition i'd[protected]ct28km6

Attached screenshots also in there shows transition successful but money not transferred in respective account
I was try to payzapp
Customer care no but it always shows busy.. Then i had mail to payzapp but till not any response.. Very horrible service bye hdfc through payzapp team.....
+1 photos
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Sanskriti Mohapatra
from Bengaluru, Karnataka
Jan 21, 2019
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I had applied for solitaire premium women's card. Once my application was rejected, after all the verification and documents submission. Then i had to apply again and follow the procedure of the document submission and all again.
Then after a week or more, i received the card but it was not the solitaire premium women's card, instead they had sent me moneyback card.
Please go through this situation and take the necessary actions as i need the one i had applied for.
Feb 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card No./Card Application No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    N
    Nisha sullia
    Jan 21, 2019
    Resolved
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    Resolved

    Address: 207229
    Website: hdfcbank.com

    Hi team,

    I am long standing account holder with hdfc bank. I am not based in india currently and i recently changed my account to nre account and as my number is updated to an international number, i am unable to receive any otp. It requess for 10 digit phone number and i have 8 digit number. I cant login or use my account. Resetting password, handling the account is impossible. Need immediate support to resolve this.
    Feb 22, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 21, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We note that our team has replied to you on email on January 16, 2019, vide email Interaction ID:[protected] with the procedure to update your international mobile number in our records.

    -Manoj
    HDFC Bank Customer Assistance
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      P
      poorni S
      from Chennai, Tamil Nadu
      Jan 21, 2019
      Resolved
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      Resolved

      Address: Vellore, Tamil Nadu

      Hi sir/madam,

      I applied credit card for first time on hdfc. Due to the compulsion of my home. I didnt use that credit card. Now i dont have job and suddenly my father passed. So lot of critical situations. On vellore branch per day 50times thy calling and tortured me to pay the emi. I said lot of time to pay in payzapp bo one can take my words. Vulgarly speaking with me. It make me create sucide thought. I have lot of problems this guys giving mental torcher to me. I closed this card very soon. Please dont torture anybody. All situations are not gud for all. Your not genuine for late payment your putting fine. Then y u scolding in bad words. Your collecting late payment charges double interest then scolding in vulgar words.in hdfc we take credit card or any other emis we missed to pay means starightly go to sucide this is the way to save my self respect. Or else ur employees can create the thought of sucide.10years we didnt pay emi means u put all charges y u scold in bad words.
      Feb 22, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 21, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete concern, four digits of your Credit Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Anay
      HDFC Bank Customer Assistance
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        R
        Revant Chopra
        Jan 21, 2019
        Resolved
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        Resolved

        Hi team,
        Request you to please send me the noc for the car loan i took with the account# 29121344 as my loan has been completed long back and hdfc agent claimed to say it will be sent to me but i've never received the mail so far. Please forward my request again. Its been long after processing the request and reaching out to the bank everytime is difficult. If there is an online way to get the same please share with us.
        Thank you
        Revant chopra
        Feb 22, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 22, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        You are requested to email us at [protected]@hdfcbank.com from your registered email ID with your request for issuance of NOC. Please do provide your contact number and re-confirm your mailing address so that our team can assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Zubin
        HDFC Bank Customer Assistance
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          S
          Sandy420
          from Pune, Maharashtra
          Jan 20, 2019
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          Address: 110021

          Sir/Madam I fill a HTET online form after fill all detail then opening HDFC payment Gateway page I try to pay by NetBanking on 29 Nov 18 it show tranction failed but amount was deducted and in HTET online form also showing pending payment. Then I try to payment on 30 Nov 18 that time it show tranction is successful and how it possible two payments for one transaction . I think it a fraud and cheating. HTET online form show payment is paid but after 51 days my money was not refund in account. When I try to contact for it PayUmoney they said contact your bank . After that I contact with bank it they said that tranction is successful not bank fault . When I try again to PayUmoney they advise me to contact HTET online registration branch but they are not reply me for mail and phone .
          Please look into the matter and take an needful action for it .
          Contact no. [protected]and [protected]
          Mail [protected]@gmail.com
          HTET Reg- 5050312
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Aparupa Sarkar
            from Bengaluru, Karnataka
            Jan 20, 2019
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            Address: 560102

            Hi Team,

            I am customer of hdfc bank since last 2yrs and i have hdfc bank salary account.
            I am very upset about hdfc credit card service.All of a sudden on 13th Jan'19 the balance of my credit card had gone down. After that I tried calling the hdfc bank credit card customer care mutiple times but was unable to caught hold off them. HDFC committed to provide good service so i choose hdfc credit card. But now there are multiple entry which are inaccurate and they charged wrongly.
            I need my money back in my account otherwise i will escalate this matter to rbi and consumer forum.

            Below are the statements for which I was charged on 13th Jan'19 :

            MEREMI, INTNBR:04, [protected](Ref#09999999980113002349571) OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980113002349548) FINANCE CHARGES (Ref# 17820050800113999261090)

            Thanks,
            Aparupa
            +1 photos
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              A
              Aparupa Sarkar
              from Bengaluru, Karnataka
              Jan 20, 2019
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              Resolved

              Address: 560102

              Hi team,

              I am customer of hdfc bank and from last 6months and i have hdfc bank salary account.
              I am very upset about hdfc credit card service. All of a sudden on 13th jan'19 my balance of my credit card had gone down. After that i tried calling the hdfc bank credit card customer care mutiple times but was unable to caught hold off them. Hdfc ommitted to provide good service so i choose hdfc credit card. But i see there are multiple entry which are inaccurate and they charged wrongly.
              I need my money revert back in my account other wise i am escalate this matter to rbi and consumer forum.

              Below are the statements for which i was charged on 13th jan'19 :

              Meremi, intnbr:04, [protected] (Ref#09999999980113002349571) offus emi, prin nb:05, [protected] (Ref# 09999999980113002349548) finance charges (Ref# 17820050800113999261090)
              Jan 20, 2019
              Complaint marked as Resolved 
              I filed another complaint with the image of the transaction
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 21, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
              Debit card annual fee was charged on 4th Oct 2018 with Check ref #MIR[protected]. Requesting refund for this transaction.

              Sep[protected]MIR[protected]

              credit card issue - Comment #3329719 - Image #0
              HOW MANY AMOUNT 3 % pre closure charges on credit card jumbo loan lone amount is 160000..pls tell me that charg. principle amount 118000.
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                S
                shettyraaj
                Jan 20, 2019
                Resolved
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                Resolved

                online transactions being rejected without any reasons

                Website: www.hdfcbank.com

                I have trying to book train tickets from irctc and spicjet flight from cleartrip and spicejet website via netbanking and debit card option. Am continuously getting declined and phone banking officers (Even senior guy on the floor) arent able to tell me why its declined. Instead they are saying everything is fine while the error is from hdfc web site (See the url in 2nd screenshot in the attachment)

                Am about to miss the flight...
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                D
                Deepak kumar poddar barahat
                from Brahmapur, Odisha
                Jan 21, 2019
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                Address: Bhagalpur, Bihar, 853204

                My credit card payment due but bank not payment to my account   Replace all
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  skbhati199
                  from Rishikesh, Uttarakhand
                  Jan 20, 2019
                  Resolved
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                  Address: Gurgaon, Haryana, 122050
                  Website: www.infoskillstechnology.com

                  Hi hdfc team,

                  I am a customer of hdfc bank and from last 2 years. I am using hdfc bank salary account.
                  I am very upset about hdfc bank credit card service. I see that from last three month (Oct, nov, dec 18) there are multiple charges are applicable to the given statement. Hdfc people given two credit card unnecessary and they committed to providing good service so i choose hdfc credit card. But i see there are multiple entries which are inaccurate they charged wrongly.
                  I need my money to revert back in my account otherwise i am escalating this matter to rbi and consumer forum.

                  17/01/2019 finance charges (Ref# 19999999980117999422880) 163.44
                  17/01/2019 smartemi, int nbr:10, [protected] (Ref# 09999999980117005571818) 128.41
                  17/01/2019 mer emi, int nbr:03, [protected] (Ref# 09999999980117005571834) 73.46
                  17/01/2019 smartemi, prin nb:10, [protected] (Ref# 09999999980117005571800) 3, 014.88
                  Feb 20, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jan 20, 2019
                  Updated by skbhati199
                  3, 014.88 Please check this amount fake charges
                  Verified Support
                  Jan 20, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please share your Card No. with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
                  Without permission charge 1399 to. Debite hdfc bank credit card

                  every month credit card statement extra charges - Comment #3329915 - Image #0
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                    A
                    A.Nageswararao
                    Jan 20, 2019
                    Resolved
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                    Resolved

                    Address: 533103

                    Hi

                    oneAssit membership ID [protected]..Please Deactivate and deduct from Credit card, please refund this amount, I do not want in further also.I do not want one Assit.I have already informed to customer care but still not deactivated. Please de active and refund the amount .

                    Name :Adapa Nageswararao
                    Card no endin with 8390

                    Thanks
                    Jan 21, 2019
                    Complaint marked as Resolved 
                    Thank you can i get deduct amount return
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Manabjyoti Daimari
                      from Guwahati, Assam
                      Jan 20, 2019
                      Resolved
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                      Resolved

                      Address: Kamrup Metropolitan, Assam, 781015

                      I have submitted 2 times hdfc bank closure form along with clearing all outstanding bills on my card. But, hdfc bank doesn't close my hdfc card and sending a same message like dear customer, your recent written request on the credit card ending xxxx could not be processed. Details being sent - hdfcbank.
                      And even after clearing outstanding bills along closure form, new bills have been received to be paid.
                      After calling customer care, he instructed me to ignore such messages.
                      If hdfc does not take any step then i will file legal case please help me.
                      Feb 22, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 20, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please share your Card No. with registered contact info & the cmplete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        S
                        skjha1994
                        from Delhi, Delhi
                        Jan 20, 2019
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                        Address: New Delhi, Delhi, 110090

                        Sir i transfered rs 50000 to sbi account through upi. The payment was debited from my account and it credited to sbi account but at the same time the payment was upi reverse from his account and we don't receive the money and we go to bank many times but we don't get solution. Now i am frustrated and if i don't get solution i will go to the court. So please solve my problem
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                          N
                          Naveen Selva
                          from Chennai, Tamil Nadu
                          Jan 20, 2019
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                          Address: 600017

                          Hi,

                          I can not login into net banking, if i try to generate otp to change password i'm not at all receiving the otp message. I also communicated with hdfc customer care, they said everything is ok from there side. But i am getting messages on the same mobile number from others but not getting hdfc otp message also not receiving mail for the same. Due to this i am not able to do any kind of transactions. Please fix this issue asap.

                          Regards,
                          Naveen
                          HDFC Bank customer support has been notified about the posted complaint.
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                            N
                            NIKKOU TRENDZ
                            from Bengaluru, Karnataka
                            Jan 20, 2019
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                            Address: 560029

                            Hi.
                            I did my fastag application acknowledgement on dec 2018.
                            Till now i haven't got my fastag courier.

                            My application reference no. Is hrf095613

                            I had called customer care couple of times and they gave tracking id in that it shows delivered in bangalore address.
                            The customer care people are only saying we have raised a complaint we will get back to you. No one is responding.

                            Very poor service.

                            I'm still waiting to hear from them...
                            HDFC Bank customer support has been notified about the posted complaint.
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                              harshavardhan royal
                              from Suriapet, Telangana
                              Jan 19, 2019
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                              Address: Kurnool, Andhra Pradesh, 518501
                              Website: Jabong

                              I bought a pair of clothes worth 2500. After 3 days cancelled the product worth of 1507. I got the message ur money refunded. But i didn't get refund. My card ending 6190. I called to customer care they r saying amount got refunded. But in real i didn't get amount. Without my concern they applied hdfc ergo insurance also. They are frauds cheaters. No
                              +2 photos
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                                sairam864
                                from Nalgonda, Telangana
                                Jan 19, 2019
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                                Address: Hyderabad, Telangana, 500035

                                I have recently done a transaction of Rs.4000/- from payzaap to payzapp for one of my friend...the amount is debited from my account but he didn't recieve the amount.I tried so many times to payzapp customer care but never connected..
                                mailed to [protected]@payzapp.in but till now no response...please resolve and refund the amount..please do the needfull
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                                  Kartik Telkar
                                  from Bengaluru, Karnataka
                                  Jan 19, 2019
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                                  regret our inability to process your loan application

                                  Address: Bangalore, Karnataka, 560097

                                  Post getting multiple calls from banks, i have applied for home loan from hdfc (Salary account) as i found the executive honest and thorough about the whole process. I have provided a bunch of said docs along with a 5900.00 rs cheque. The builder and the property project is fully approved by hdfc 6 months prior the loan applied date. Post a week of document submission and after multiple follows up, i got a call from hdfc credit department...
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                                  Skdaga
                                  from Jodhpur, Rajasthan
                                  Jan 19, 2019
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                                  On 24/12/2018 a sum of Rs. 1945.82 debited to my saving a/c [protected] towards on line payment to tech jabong com i have raise query before hdfc bank bearing number HBL=[protected] further merchant
                                  jabong com deny for above payment kindly solve my problem as early as possible
                                  Jan 19, 2019
                                  Updated by Skdaga
                                  ok
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