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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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S
Sejal Suvarna
from Mumbai, Maharashtra
Jan 12, 2019
Resolved
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This is the 2nd instance of fraud call I have received from so-called HDFC life Manager from Hyderabad office. His mobile number is [protected].

As my policy is in paid-up state from the past 4 years, he offered me a 'Government-scheme' of 50% off on premium. He had my policy number and other details.

He told me this payment can only be done online through the website link he sends me. Cheque payment done at HDFC life branches won't get this 'benefit'.

I was told to send all my policy related documents on email to [protected]@gmail.com or whatsapp to [protected].

Luckily for me, I knew this is a fraud call and hence didn't send any document or do any payment.

I hope these fraudsters are caught asap so that they don't fool innocent customers.
Feb 16, 2019
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2019
HDFC Life Customer Care's response
Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
Hi people please think twice taking hdfc life Policy..we take Policy for our family members to provide secure life, but when we are alive if don’t respond to us..how can we be sure after life that these people will help our family even though after paying all premium amount...Think before going for HDFC Life.😪🤦‍♂️

Thanks
Shaik Mastan
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    S
    Sandeep Khandwal Parjapat
    from Faridkot, Punjab
    Jan 12, 2019
    Resolved
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    Sir
    आपके एचडीएफसी बैंक से मैंने पर्सनल लोन लिया है जिसकी monthly emi 7 तारीख को जाती है 7 जनवरी 2019 को मेरे अकाउंट से ₹295 चार्ज के रूप में काट लिए हैं जबकि 7 जनवरी को मेरे अकाउंट में ईएमआई से अधिक पैसे थे फिर भी उन्होंने चार्ज काट लिया है मेरा अकाउंट नंबर [protected] है आप से मेरी प्रार्थना है कि मेरी समस्या का समाधान करने का कष्ट करें
    धन्यवाद।
    संदीप कुमार

    Mob. No. [protected]
    Feb 19, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 14, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We are unable to trace your account basis the details provided by you. Kindly email us at [protected]@hdfcbank.com and share us the following details and restate your concerns. Loan Application Number, Complete Name of the applicant on whose name Loan is disbursed Date of birth (as provided in the Loan Application form), Correspondence address with a Pin code ( as provided in the Loan Application form), Loan taken from HDFC Bank Ltd. OR Centurian Bank of Punjab Ltd. Loan amount, EMI amount, Mode of payment (Electronic Clearing Service/post dated cheques / Standing Instructions). In case post-dated cheques(Cheques numbers for last 3 Equated Monthly Installments ) debited from your bank account Account number from which the Equated Monthly Installment is collected Bank Name from which the EMI is collected Date on which the EMI is collected, PAN Number & Contact Number.

    -Zubin
    HDFC Bank Customer Assistance
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      D
      dearshyam1
      from Delhi, Delhi
      Jan 12, 2019
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      Address: Kotdwara, Uttarakhand, 246149
      Website: hdfcbanck.com

      Sir/madam

      Pl refer to my credit card no [protected] in the name of shyam kumar

      Valid till july 2019.

      I would like to lodge formal complaint that for

      Getting call for dues amounting to approx rs 7600/-.

      This is against he explanation given to me by your agent (Officer) who had came for distribution of credit cards.

      I would like to emphasize here that not a single purchase has been made by me for this card. There was only one purchase, which was in dollars which i did, that too i had to give a call to hdfc where to deposit the money. Because your agent has not told me where to deposit the credit card's dues.

      Other than that there is no purchase made by me from this credit card. Now, call centre is giving me call that there is airtel recharge done from my credit card every month. First of all, i disagree with this, as i have not got any message from airtel that there is recharge done on my mobile no.

      I informed this to your call center executive, but they are unable to understand this. They say you have to follow it up from airtel, airtel is not giving me any information about recharge done from this credit card. I am ready to pay for the genuine purchase for which i had taken credit card, if any genuine purchase, please inform, i will pay with due respect to hdfc. Further, as the card is suspended then also how is it possible to recharge regularly (Monthly basis) without my knowledge. But for this airtel should confirm me that yes this mobile number is recharged by credit card of hdfc. Please verify at your end for mobile no entry in the system.

      In view of above, please stop any credit card recharge for any mobile in the name of mine, also request is to investigate further, where this money is going against recharge, as neither i am aware about this nor airtel company. My mobile no is [protected].

      Also request is to write off the credit dues against me and other late fee shown in the statement of account.

      Iin future i should not get a call from call center for dues against credit card because there is no genuine purchase.
      HDFC Bank customer support has been notified about the posted complaint.
      Jan 12, 2019
      Updated by dearshyam1
      Remains same as above
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        K
        KavithaSampath
        from Mysore, Karnataka
        Jan 12, 2019
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        Address: 56008

        I am a hdfc bank credit card holder. The bank has auto debited rs. 1899. From my credit card number ending with 4762 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899

        Oneassist relationship number : 6044769
        Name :- kavitha s
        Credit card number ending :- 4762
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Kavitha,

        Greetings from OneAssist!

        Apologies for the inconvenience caused. Your membership cancellation is processed vide service request number 3885823. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

        Regards,

        Devendra,

        OneAssist, Social Media Team.
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          A
          Apoorva Tyagi
          from Satrikh, Uttar Pradesh
          Jan 12, 2019
          Resolved
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          Resolved

          Address: Bijnor, Uttar Pradesh

          Sir first of all quikr sight brought me 2000 rs. And then they gave me... Registered id... And then some other person call me and take my interview on phone and then call me and tell me that i'm selected for data entry post and also gave me selection letter on my e-mail... And then they want 3, 550 rs for verification of document and i gave them... And then this process done they say that i want to open a account... And asked me for 10, 000 rs... So sir what should i do... This is fraud or not
          Feb 14, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 12, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/registration/ recruitment charges etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee /charges/payment to them.

          -Manoj
          HDFC Bank Customer Assistance
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            A
            Amarendra Mahunta
            from Bengaluru, Karnataka
            Jan 12, 2019
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            deduction of 236 rs from my account

            Dear customer care,

            Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

            Kindly reply as soon as possible

            Hdfc account details :
            Account number : [protected]
            Customer id : 50769343

            Transaction details :
            Reference number : mir[protected]
            Narration : si fail due to insuff bal...
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            S
            sisirsubham
            from Talcher, Odisha
            Jan 11, 2019
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            I am hdfc bank credit card holder. The bank has been auto debited for an amount of rs 1399/- from my credit card number ending 2429 on dated 03/01/2019 without my concern. I have no interest to use the oneassist plan and don't want to be the membership no more. Kindly deactivate my membership of oneassist and refund amount rs1399/- debited from credit card.

            Oneassist relationship no-3500487
            Name-sisir sahoo
            Hdfc credit card number ending-2429
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              Jan 11, 2019
              Resolved
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              Resolved

              This started a month back when hdfc bank officials started visiting my home asking for emi to be paid on the very same day harassing my old mom and younger sister to arrange money from anywhere.
              Please note that i am married female and is living in australia with my husband.
              In september i went to the bank in santacruz east branch to update my email address and australian mobile number for which i filled the form and submitted but my number never got updated, and so i do not know what charges are the putting on what.
              Now my card is blocked and i can't access online banking, i need my statement to get an clear idea of the charges they are putting. (Credit card was for 45000rs charges put 22500rs) this has created so much stress here to me in australia.
              My sister went several times to the bank asking for the statement to which they said that credit card is blocked and can't give statement, the recovery agents told the same thing that they can't share statement as it's not allowed.
              The bank should know that i am not denying on any payment to be made but i want to know what are they charging me for, that is my right.

              Please take action against this, as it has put me in mental harassment.

              Regards,
              Kashmira parmar
              [protected]@gmail.com
              Feb 15, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 11, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your Card No., charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
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                rotrade
                from New Delhi, Delhi
                Jan 11, 2019
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                Address: New Delhi, Delhi, 110043

                मेरा नाम दीपक है मैं दिल्ली में रहता हूं मैं एचडीएफसी बैंक का कस्टमर हूं कार लोन अकाउंट नंबर हैं 42257077 टॉप अप अकाउंट नंबर हैं[protected]/09/2016 जिसकी सारी ईएमआई मैंने टाइम टू टाइम भरी है और मेरा सिबिल स्कोर भी बहुत अच्छा है
                मुझे जनवरी 2019 में एक कार लोन की जरूरत थी मैंने बैंक में अप्लाई किया बैंक ने उसको रिजेक्ट कर दिया RIC द्वारा जिसकी वजह यह बताई जा रही है कि मैंने पास्ट में सैलरी स्लिप फेंक दी थी और इसी सैलेरी स्लिप पर बैंक ने इससे पहले मुझे कार लोन दिया है
                अगर मेरी सैलरी स्लिप FAKE थी तो 2016 में मुझे लोन क्यों दिया गया जनवरी 2019 में जो मैंने लोन के लिए अप्लाई किया तो मैंने अपनी 2 साल की इनकम टैक्स आइटीआर लगाई थी क्योंकि मैं सेल्फ एंप्लोई हूं अब REF NO 64342254 दूसरा रीजन यह बताया गया कि जो मैंने इनकम टैक्स आइटीआर लगा रखी है वह फेक है दोस्तों मैं आप लोगों को यह बताना चाहता हूं कि इससे पहले मैंने एक्सिस बैंक से कार लोन लिया है और होम लोन लिया है इंडिया बोल से इसी आइटीआर के बेस पर उन बैंकों ने मुझे लोन दिया है पर एचडीएफसी बैंक यह कह रहा है कि मैंने आइटीआर जो लगाई है वह फेक है ऐसा कैसे हो सकता है एचडीएफसी बैंक इनकम टैक्स रिटर्न को फेंक बता रहा है बिना किसी सबूत के मैंने बैंक को अपना बिजनेस प्रूफ भी दिया था बैंक करंट अकाउंट की स्टेटमेंट लगाई थी
                दोस्तों मैं आपको बताना चाहता हूं जिस कार लोन के लिए मैंने अप्लाई किया था वह कार मुझे अपनी बहन की शादी में देनी थी हालांकि मेरा लोन दूसरे बैंक से हो चुका है लेकिन दोस्तों में आप लोगों को यह अनुरोध करना चाहूंगा कि आप कभी भी एचडीएफसी बैंक से लोन के लिए अप्लाई ना करें धन्यवाद
                HDFC Bank customer support has been notified about the posted complaint.
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                  Y
                  Yadvendra Singh Chouhan
                  from Bengaluru, Karnataka
                  Jan 11, 2019
                  Resolved
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                  Resolved

                  I apply loan for medical emergency on 26dec still this people didn't approve and if documents is incorrect i can ask it in 1 day itself right and even when i ask to the manager daily he use to say tomorrow and when i ask tomorrow same reply now its more than 10 day still not done now they are telling it will take 2-3 day. They can tell me this in starting also right please do something its urgent #[protected]
                  Feb 21, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 14, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please e-mail us at [protected]@hdfcbank.com with below details in order to track your application and expedite resolution. Loan Reference Number/ Application Number Name of the Applicant (as it appears in your Loan application form) HDFC bank account number ( In case you hold account with HDFC Bank) Your Address Your contact number(s) Type of Loan (e.g. Personal/Express Loan Plus/Auto ) Amount of Loan Name of the Direct Selling Associate/Salesperson (if available) Contact Numbers of the DSA/Salesperson (if available) Date on which Loan Application was collected List of other Documents Collected Any communication from the DSA Providing a quick update and satisfactory resolution is a matter of commitment for our Bank. We will revert very quickly once the information is provided in the given format.

                  -Nadia
                  HDFC Bank Customer Assistance
                  Ticket is booked 2 times, but my money is debited, but no ticket available, no refund, kindly help me [protected]
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                    S
                    Suvarna Kardile
                    from Rahimatpur, Maharashtra
                    Jan 11, 2019
                    Resolved
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                    Resolved

                    Hello sir/mam,

                    This is suvarna kardile i am house wife and i left my job a year ago because some family issues. I was having salary account with hdfc but now it conveted into savings and they charged me 2800 rs. For non maintenance. I am not able to pay this money and want to close my account. I am not near to my branch so it is not possible to go to branch and explain my issue. I already called to customer care but they didn't provide me any solution. So the only thing is want to close my account and thats it.

                    Thanks
                    Feb 11, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 11, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
                    This is to inform that my credit card no. [protected], with validity from 06/16-06/19 is not working. Kindly look into the matter and revert.
                    Regards
                    Divyangana Baigra
                    65654786
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                      S
                      Sonu241284
                      from Piro, Bihar
                      Jan 11, 2019
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                      Address: Ranchi, Jharkhand, 834001

                      I am sonu kumar mishra having a salary account with the hdfc bank applied for a personal loan reference number 64194139 which is showing approved since last 4 days but i am yet to get the disbursement none of official having satisfactory answer. Why it is getting late? I have got the message of approval on 7th and afterwards so many times i have contacted the concern but i didn't get any satisfactory answer every time i m getting different answer.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        J
                        jiban.jyoti
                        from Bengaluru, Karnataka
                        Jan 11, 2019
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                        Address: Pune, Maharashtra
                        Website: www.hdfc.com

                        Hi sir/mam,

                        I checked from your website my credit card application has been declined without any reason mentioned.

                        Can you please suggest me, why my application has been declined. I do not have any loans from anywhere as of now. All outstanding as per last card status has been cleared since 1.5 years ago. Still what is the issue why this has not approved by you. I have mentioned detail below:

                        My application number - 18l[protected]w2
                        Mobile number - [protected]
                        Date of birth - 13/01/1987

                        Regards,
                        Jiban
                        HDFC Bank customer support has been notified about the posted complaint.
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                          G
                          Gita19
                          from Mumbai, Maharashtra
                          Jan 11, 2019
                          Resolved
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                          Resolved

                          Address: Kamrup Metropolitan, Assam, 781021
                          Website: HDFC bank credit card

                          I had not received any statement or sms against my expense thru credit card. I had used credit card for first and the last time. I also tried to pay immediately as soon as i had done the transaction against my credit card but not details appeared and so i was not allowed to pay any payment. And then i went to my native town and was on leave for around the month. During my vacation i did not received any sms / email against outstanding payment. Still i as soon as i returned from vacation, i checked the statement thru netbanking and paid the amount. Now hdfc bank had debited directly rs.1038/- from my hdfc a/c against credit card and it is showing as fund transfer. On asking why i did not received any outstanding credit card details and their answer is that we don't provide any such details. Then how the customer will pay the outstanding amount of their credit card. Please arrange to refund my amount 1038/-.
                          Feb 19, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 17, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are fully sensitized to your comments expressed with regard to your credit card. We observe that we have responded to your e-mail on January 15, 2019, 10:08 AM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

                          -Manoj
                          HDFC Bank Customer Assistance
                          Jan 17, 2019
                          Updated by Gita19
                          I had never received any statement / amount due thru sms/mail against my first and last transaction thru credit card. On asking they always say we never provide any outstanding details then how the customer will know the due date.

                          Response where nothing is clarified from bank regarding my first and last transaction. .
                          Please go thru the message received from HDFC shown below :

                          Credit card Disputes <CC.[protected]@hdfcbank.com>
                          Tue, 15 Jan, 10:09 (2 days ago)
                          to me

                          Dear Ms.Bora

                          Thank you for writing to us,

                          This is with reference to your query regarding the transaction.

                          We assure you that the queries raised by you are being looked into on top priority. We had forwarded your query to concern department .The same is under review, and we will respond to you with details within 7 business days and we will intimate you accordingly . We appreciate your patience in the interim.
                          Jan 21, 2019
                          Updated by Gita19
                          Important update regarding your Credit Card ending 7583



                          Inbox

                          ×x



                          What a funny thing done by HDFC credit card dept., see after debiting my a/c 1038/- on 27/12/18 for which I had logged the complain to be refunded back to my a/c.

                          HDFC credit card dept. had created the same amount due again and today they are asking for money again. They are really fraud. HDFC credit card dept. wants double money from me. Mail copy given below :

                          HDFC Bank <[protected]@hdfcbank.net> Unsubscribe

                          14:54 (3 hours ago)

                          to GITABORA1906

                          Click here to know more...


                          Dear Preferred customer,

                          At HDFC Bank, it’s a great pleasure to serve you as our Preferred Banking customer. We hope you have explored the finest banking services and a host of distinctive programme benefits.

                          We would like to bring to your notice the payment due towards the outstanding on the Credit Card No.[protected]XXXXXX7583.

                          Credit Card Outstanding : Rs. 1038.18

                          We request you to kindly make the payment towards the outstanding on your Credit Card by 15th Feb 2019 to continue enjoying the benefits of Preferred Banking Programme. In case of non-clearance of dues we regret to inform you that the benefits of Preferred Banking Programme would stand automatically withdrawn without any further reference or intimation to you.

                          However, the services available on your Savings Bank Account/ Current account /Term Deposit and not exclusive to Preferred Banking Programme would continue uninterrupted.

                          For further clarifications, please feel free to contact your Relationship Manager Arindam Sarkar on Arindam.[protected]@Hdfcbank.Com.

                          We thank you for banking with us.

                          In case you have already made the payment towards your Credit Card outstanding, kindly ignore this email.

                          Warm regards,

                          Balkrishna Palekar
                          Programme Manager
                          Virtual Relationship Management Programme

                          Bank aapki mutthi mein... Bank at your fingertips.
                          We are from kurnool district, Andhra Pradesh arrived to kerala for the purpose of visit of guruvayur, at DLB south nada, guruvayur, i have used the atm to withdraw 2000/- cash, amount ws not received from atm but amount was debited from my account on 4th January 2019 at 5:56...please Will you help me by refunding my amount
                          I have waiting for cashback since 11 days From transcation. actually the issue is I have booked a movie on 24 Dec 2018 With promotion code BINGO but still no cashback
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                            M
                            meena Tankhiwale
                            from Mumbai, Maharashtra
                            Jan 11, 2019
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                            Address: Mumbai City, Maharashtra, 400053

                            Sir i had applied for renewal of my hdfc bank credit card number [protected] which expired in january 2019. I had submitted the application for renewal but so far i have not received my renewed credit card. Visit to nearby branch of hdfc bank was also not fruitful. Your complaint registration number is also not working.

                            Therefore request for early dispatch of renewed credit card since i have to travel next week.
                            Regards
                            Meena tankhiwale
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Rinku Mittan
                              from Dirba, Punjab
                              Jan 11, 2019
                              Resolved
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                              Resolved

                              Address: Panchkula, Haryana, 134112

                              Dear hdc bank my sister submitted paper of personal loan in your branch sco 144/145 swastik vihar sector 5 panckula there is no updated status of loan till now when i visit branch, meet loan department person and branch manager the way of talking they use is poor. They never ask me to sit. I think a person take personal loan due to his urgent need if bank give that kind of feedback and response i never suggest anyone to open account in hdfc i m attached with hdfc last 7 year i really disaapointed from u side my sister customer id[protected] and also my my cutomer id 53237592 contact number [protected]
                              Regards
                              Rinku mittan
                              Feb 16, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 14, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please ask the loan applicant to write to us at [protected]@hdfcbank.com with below details to track the application and update with the latest status. Loan Reference Number/ Application Number Name of the Applicant (as it appears in your Loan application form) HDFC bank account number ( In case you hold account with HDFC Bank) Your Address Your contact number(s) Type of Loan (e.g. Personal/Express Loan Plus/Auto ) Amount of Loan Name of the Direct Selling Associate/Salesperson (if available) Contact Numbers of the DSA/Salesperson (if available) Date on which Loan Application was collected List of other Documents Collected Any communication from the DSA Providing a quick update and satisfactory resolution is a matter of commitment for our Bank. We will revert very quickly once the information is provided in the given format.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                Yogesh Pagidi
                                from Thiruvananthapuram, Kerala
                                Jan 11, 2019
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                I yogesh pagidi, i have worked as a retail - assets officer, employee code:- 200004.
                                My last working day was on 27th november 2018. Till now i haven't received my relieving letter, i need it urgently many times my mentor has updated my details to hr exit team but they didn't gave satisfactory answer. Could you please help me out with this situation.
                                Feb 14, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 14, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please write to exit.[protected]@hdfcbank.com for further assistance in this regard.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  Sabin Malik
                                  from Delhi, Delhi
                                  Jan 11, 2019
                                  Resolved
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                                  Resolved

                                  Address: Pondicherry, Puducherry

                                  There have been serious issues with my credit card account since a double transaction message i got. Following are the sms messages i received on my registered mobile number from the bank.

                                  7th january 2019 - monthly bill payment - i paid the full amount as per the last month bill.
                                  Dear cardmember, payment of rs. 35603.00 received towards your credit card ending 2770 through autopay on 7-1-2019. Your available limit is rs. 62472.37

                                  8th january 2019 - this is one of the duplicated messages.
                                  Alert:you've spent rs.24500.00 on credit card xx2770 at raz*razorpay software in bengaluru on[protected]:08:04:13. Not you? Call [protected].

                                  8th january 2019 - this is second of the duplicated message.
                                  Alert:you've spent rs.24500.00 on credit card xx2770 at razorpay1310722 in bangalore on[protected]:08:06:48. Not you? Call [protected].

                                  8th january 2019 - online payment made by me.
                                  Alert: you've spent rs.1385.00 on credit card xx2770 at amazon pay india priva on[protected]:17:50:24. Avl bal - rs.60829.00, curr o/s - rs.14171.00. Not you? Call [protected].

                                  8th january 2019 - online payment made by me.
                                  Alert: you've spent rs.1342.50 on credit card xx2770 at amazon pay india priva on[protected]:18:01:18. Avl bal - rs.59487.42, curr o/s - rs.15512.58. Not you? Call [protected].

                                  10th january 2019 - online payment made by me.
                                  Alert: you've spent rs.102.00 on credit card xx2770 at amazon pay india priva on[protected]:12:54:45. Avl bal - rs.-14282.00, curr o/s - rs.89282.00. Not you? Call [protected].

                                  Now my account balance is shown a value of rs.-14282.00.
                                  Please explain this. I tried to make an online payment but it got rejected followed by a telephone call telling that the transaction failed because of insufficient balance. I have settled the last month bill on time and have not utilized my 75, 000 rs monthly credit in my card. Still, my balance is shown as a negative value. Expecting a prompt response from your side. I need a detailed bill for all the transaction made from my credit card from 1st of january till date. I suspect some online fraud as the numbers don't add up considering all possibilities like - the transaction of 24500 was made twice wrongly or my last moth bill payment was not successful. So kindly send details of all transactions made on my card since january 1st, 2019 and explain the reason for a negative balance.
                                  Feb 11, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 11, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

                                  -Zubin
                                  HDFC Bank Customer Assistance
                                  I have not recieved the reversed amount from of 3090.Can I know when the amount will be credited.
                                  Below is the message which I got from bank..
                                  Message:”Ur transaction on HDFC Bank DEBIT/ATM Card ending 9774 for Rs. 3090.00 has been credited/reversed by PAYTMWAL1210203 on[protected]:18:47:45”.
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                                    R Sunny
                                    from Noida, Uttar Pradesh
                                    Jan 11, 2019
                                    Resolved
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                                    Resolved

                                    4 years back, in my earlier company for a colleague
                                    (Late mr abhinav thakur) hdfc card provider given my contact no as refence by saying it is just a protocall.
                                    When i left that company irequested customer care people to remove my no. As refence.
                                    Even after 3 years the no is mentioned there.
                                    Last year the card holder expired in an accident.
                                    Now their customer care executives are time & again call me rather harrasing me 3-4 times in a day for paying his bills.

                                    My contact no is [protected]. They haven't varified from me as his refence while providing him a card.

                                    They are regularly massagiing me & theatening me to raise a warrent against me.
                                    Feb 13, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 12, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Apologies for the inconveniences. Kindly write to [protected]@hdfcbank.com with the caller details from which you have received the call for further assistance.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      Srinivas gummuluri
                                      from Malappuram, Kerala
                                      Jan 10, 2019
                                      Resolved
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                                      Resolved

                                      my salary account shows negative balance

                                      Address: Khammam, Andhra Pradesh, 507101

                                      I am a private company employee. I have salary account with hdfc bank since one year. Last november month salary and december month salary (Full salary) debited my account. How can you debited my salary without my permission and also without intimation. How can i living with my family without salary. I will give my account details below. By tomorrow qill be credit into my account total 2 months salary otherwise my family committed to suiside....
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