HDFC Bank Complaints & Reviews

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr096866. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care have no update asks to contact via mail,
What's use of customer care service

I am tired of calling customer care agents it take a around 20 min to reach your agent i don't understand what time of customer experience you get.. The worst customer care ever. If this will be the case this bank will shot of customer very soon.. You guys literally frustrated people very bad i face this issue ever time i call customer care executive.. Very bad trained executive hdfc have

Respected Sir/Madam,
I am suffering from credit card charges. Here is my problem:
My father has HDFC classic salaried account and I have my joint account in bank. My father has already free of charge card. so someone from the HDFC bank told about free of charge credit card. So i agree with them and issue a card. after one month we got 150 rs bill as docomo sim recharge. So i pay it through net banking but I cant get recharge so after visit of hdfc bank branch, Came to know that recharge was bounced and payment also bounced. So i thought I am not getting any recharge so why to pay and i didn't pay anything. After 2 month i got credit card charge of 2500 and that i don't know because we had must apply on strictly regulation that the card was free of charge. I also don't know I was facing this charges at that time. after visiting credit card recovery office on 7th January (today), we got to know that The person who issued a credit card he never give us any advise and always told us its a free of charge. I have also not getting pin number so I hadn't even activate card and make any transaction. so eventully I have not using any money from credit card and your charges are reached on 5700 rupees. Kindly request you to reverse my all charges. we are suffering this problem the amount was big because we didn't use even a single rupee. you can check on your records too. please help us and reverse back all charges. I went bank branch also they told us to email you. and customer care also delayed and didn't reply. we are only got trapped in this issue. and bank officer never give us proper explanation. he told us some 3 month process but after one month bank added charges. if he told us at least once that it is chargeable card, we never apply.
so officer give us wrong commitment and we are bearing this.
kindly please contact me back([protected]) or email and help me to reverse my charges. we are very grateful to you. It was a very hard situation for us to pay this much money without use a single rupee.
please take care of this matter on immediate basis, else tell me if i need to go to government authority to make FIR on the bank officer chirag patel: [protected] who did not give us proper information about credit card.

from,
suhani
Surat-395004, Gujarat

Mainey 17.11.2018 ko branch me ja kr account close kreney ki request diya tha .after 2 month bhi account close nhi hua .
aur maintenance charge alg se charge kr diya .app se request h ki jald se jald account close krney ki kripa krey .request lene ke baad bhi account close nhi hota aapke bank me .boltey h accont close ho jayega .paise phley charge ho jata h .account . ××××××××7920

Mainey 17.11.2018 ko branch me ja kr account close kreney ki request diya tha. After 2 month bhi account close nhi hua.
Aur maintenance charge alg se charge kr diya. App se request h ki jald se jald account close krney ki kripa krey. Request lene ke baad bhi account close nhi hota aapke bank me. Boltey h accont close ho jayega. Paise phley charge ho jata h.

Without consent/ permission attached oneassist with credit card of hdfc bank and started realising charges₹1399/- and failed to cancel oneassist in spite of repeated requests to hdfc bank and to oneassist. So immediately refund whatever charges realised and cancel oneassist

4 digit no of credit card — — 7890
Oneassist membership no — 5676580
Name — shyamalendu chakraborty

Hello,
I am Krishna lathiya
I have account in HDFC bank and my register number is [protected]
Today, I was talk to one of your executives on call her name is shwati she was too much rude with me, I was just call regarding my unknown translation after she spoke some word in hindi " ak to account me paisa hota hai nai " after I request her very politely that plz transfer my call to your senior then again she use same sentence after too much request to her she purely denied to transfer this call to anyone... and without my permission she transfer my call to IVR ..and after I was disconnect the call...her sentence too hurt me I know I have insufficient fund in my account but she doesn't have right to use this type of language...
Kindly take action regarding her and informe me otherwise I have call recording I will upload on FB or Twitter...

I have been charged 1200 for not maintaining minimum balance and since i have left my job and this account was converted to savings account without any intimation and also levying penalty without prior intimation amounts to cheating. There is even no mention of these deductions in the account statement. I will not pay this negative balance. I want these charges to be waived and my account to be closed.

Hi this pramod gunda exsting custamer of hdfc bank. Today Hdfc has charged 885rs for debit card annuval usage charge without any prior information to the custamer. Hdfc is charging higher fee for the debit card usagesand it is mandatory to charge reasonable amount or provide chargeless cards.
This is very disspointing service from hdfc and request them refund or provide with chargeless cards.
Please do infom to the custamer before debiting the amount from the individual custamers.

I did not agreed of any loan and I revived SMS Rs 11250 for debit mandate registerarion I dint not got any loan or signed anything
Kindly reslove this issue
Even I doesn't know about Ashish securities put ltd
Kindly let me know as soon as possible before filing for fir in police station

Hello sir
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
Name : saranraj d
Registered mobile number: [protected]
Contact n umber: [protected]
Mail :[protected]@yahoo.com
Pan...

My Name is Dipdyut Bhattacharyya, requested for a replacement of HDFC card which was damaged. I was told from the ITPL Road Branch, kundanahalli that if you want the card to be delivered on the branch, I can tell the Blue Dart delivery agent to do deliver to the branch. This is not true, the blue dart are not ready to deliver the card to my nearest branch and neither the HDFC branch or credit card department is assisting me on that. I need the card as soon as possible due to medical emergency. I need to have the card and make payment by Friday, 11th January 2019. If I don't receive the card, I'll take the help of consumer forum and social media and make sure HDFC takes hit.

I would like to file fraud case against hdfc bank ltd, barasat, knc road.

I opened s/b with hdfc bank in december, 2018 and when their executive approached me for opening s/b account, he did not give me any information regarding demat account linked to it. They are deducting rs 1299 annually as annual maintenance charges whereas i am never aware of that i have such account. I only got to know in jan, 2019 when i saw my mini statement where it was mentioned that rs 1299 has been deducted as depository charges. It's typical fraud case where executive did not educate customer with all the details.

Re - hbl=[protected]

My name is galla naresh, i have a credit card which is already expired but still you people are sending me to pay 584 rupees on renewal charge. How stupidity is this card expired and i don't have new card. You want me to pay bills for yearly renewal charge's. Immediatley close my credit card. I have already mailed closure form and diagonally cut card. Otherwise i will proceed legally.

Thanks
Galla naresh

Hello,

I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 885 inr from bank account without my notice.
I am using hdfc bank platinum debit card. I had never requested hdfc bank executives for platinum debit card and they did not inform me about platinum card annual fee during the creation of bank account.

I want full refund now of 885 inr.
I use hdfc account to deposit cash and i don't need higher credit limit debit card.
Expecting to solve my issues asap.

Vinod
[protected]

Dear sir/madam,

This is in regards to the closing of my bank account number : [protected]
This was my salary account in noida (Steria india pvtltd). I need the closure of this account. Also, i want to mention that i have been charged amount rs -4350.41. When called the customer care i was told that these charges are for not maintaining the balance but i want to bring to your notice that i have not recieved any prior message for maintaining the balance, i was not aware only about this. Also, this account is not in use since 3 years, i have left my job.

Currently i am residing in mumbai when asked in my nearest hdfc bank about this, they told that the waiver can be done from your home branch only.
I have several times called phonebanking, visited nearest hdfc bank and this process is going on since months.

Can you please look into this on priority as the amount is increasing and i request you to please waive off the amount charged and close the account.

I am kahkashan and i need to complain that hdfc bank of bangalore hsr layout ii branch has been deducting monthly penalty fees ranging from 150 to 600 for non maintenance of minimum balance of rs 10, 000 in my account. I have had balance upto 15, 000 in the same account and withdrawn at the time o[censored]se. They have chosen those days and deducted my hard earned cash.in total of 1190 rupees till now. I already complained about it because my account was a salary account and it got converted to normal after i left my job. It's unfair to charge such heavy amount from a person who is unemployed at the moment. They have asked me to close the account or change the branch but i requested for refund of the cash first. I need to get the amount deducted sent to my account because there should be some sort of notification sent as a warning for such penalty. I wasn't even notified about the minimum balance when the account got converted. It's just unfair even though i had the minimum amount required in my account for majority of days.

I keep getting lot of calls from hdfc bank to take loans. I always refuse and requested them to remove my number from the list, to which they agree. But next day i keep getting the same calls. I am not interested in their loans.

Secondly, hdfc banks literally rob their customers by charging them for every little service, but have no qualms about harassing their customers with unsolicited calls. There should be a mechanism to...

Hi,

I have cancelled a product from amazon for which i already paid 679.00/-.
I got a mail from amazon that my refund has been processed and it should reflect in my bank account by now, however i am unable to see the refund amount in my bank account.
This is the refrence number.
Kindly check and let me know by when i can expect it to come?

Refund reference #[protected]

The following is the sequence of the events:

1. I received sms on 22.11.2017 at 7.01 pm stating that free access to indian airport lounges under priority pass are not allowed and will be charged.

2. I immediately sent a e-mail & letter dt: 23.11.2017 mentioning about the sudden action and not to debit priority pass charges without my acceptance. This has been acknowledged by the bank. Prior to 22.11.2017 sms, i have not received any communication from hdfc bank by sms, e-mail, etc.,

3. Infact, i have not received original monthly statement by courier for several months in 2017 and no original statement from jan’2018 onwards. Only after giving a complaint ref. No.[protected] i received statements by courier.

4. As per the statements; bank has unilaterally debited rs.1742.04 plus cgst rs.156.78 plus sgst rs.156.78 on 9th jan’18 for priority pass alleged usage on 6th oct’2017. (15th jan 2018 statement).

5. I have sent e-mails and letter dt: 29 & 30.1.2018 to reverse this unilateral debit of priority charges. This has been acknowledged by the bank

6. The wrong claim of priority pass of rs.1742.04 was reversed by the bank on 5th feb’2018. However the cgst & sgsct charges were not revised by the bank,

7. In the statement of 15.2, 2018; bank has unilaterally debited rs.1746.09 plus cgst rs.157.15 plus sgst rs.157.15 on 1st feb ’18

8. I have sent an e-mail and letter dt:26.2.2018 to reverse this unilateral debit of priority charges. This has been acknowledged by the bank

9. In the statement of 15.3.2018 bank has unilaterally debited rs.1287.19 as finance charges.

10. I have sent e-mails and letter dt: 23.3.2018 to reverse this unilateral debit of finance charges. This has been acknowledged by the bank.

11. On 26th march 2018, the bank has reversed the wrongly debited finance charges of rs. 1287.19

12. In the statement of 15.4.2018 bank has unilaterally debited cgst of rs.115.85 plus sgst of rs.115.85 against the finance charges of rs.1287.19???

13..in the statement of 15.4.2018 bank has unilaterally debited rs.4637.37 as finance charges plus cgst & sgst???

14. Seeing the above self serving pattern of the bank without any consideration for the longstanding customer and gross deficiency in service causing unnecessary harassment agony, i decided and sent a mail to the md & head of cards on 26.4.2018.

15. If the bank continues in the same pattern i will be forced to approach the banking ombudsman and the press.

Sincerely,

Jitendra goenka.