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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 799

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S
sudip17pal
from Pune, Maharashtra
Jan 10, 2019
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hdfc emv debit card not received but showing active status in net banking

Address: Thane, Maharashtra, 401107
Website: www.hdfcbank.com

This is with reference with my new debit card ending with 9976 which is associated with my savings bank account no [protected]. But i would like to inform you that the said card has not reached out to be me still now but in net banking the status of the card ending 9976 is showing as active. How can this be possible where the card has not reached to me and i have not performed any activation process for the card ending 9976. Further i...
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Mayur Pandey
from Jamshedpur, Jharkhand
Jan 10, 2019
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I am
Holding hdfc credit card. Due to financial difficulties i have decided to settle my card. I'm ready to pay the final settlement amount.in spite of my continuous emails to hdfc bank for providing amount of the of the settlement, hdfc denied to settle card and continue charging hefty interest charges. Also the hdfc collection team has been harassing me for monthly minimum payments. Kindly do the needful and please help me to close the card
Card last four digit number 5473
Feb 17, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance
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    K
    kpp01
    Jan 9, 2019
    Resolved
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    Hi hdfc,
    Amb chrg incl gst for nov2018-mir[protected] and amb chrg incl gst for dec2018-mir[protected]
    Your deducted rs177 twice from my account. I did not understand the reason neither i am unable to understand why there is no prior information about it. Why it got deducted. Before this also you have deducted 17 rs per month for no reason. I couldnt even understand why it was getting deducted. I need to think whether to continue with the hdfc or switch to other bank. Please do not deduct money like this.
    I want my money back.
    Feb 9, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 09, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    Please write to [protected]@hdfcbank.com with your Account No./Customer ID., registered contact info & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Bejoy
    HDFC Bank Customer Assistance.
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      G
      gulnaz fatima faizi
      from Delhi, Delhi
      Jan 9, 2019
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      Address: New Delhi, Delhi
      Website: www.hdfcbank.com

      Mr manoj

      I don't think you feel shame after a so many mails or calls still i didn't get any reward from your side i think you are waiting for legal notice sorry no patience more. From may 2018 to till date you cannot arrange cctv footage. This is worst service i get. Third class companies is fa better than you thank you so much for cross my patience you will definitely get my consumer notice in this month. Be ready for meeting in karkardooma court
      Feb 11, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 10, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that you have also raised your concerns at the Principal Nodal Officer vide Reference Number[protected] and they had addressed your concern through E-Mail dated November 09, 2018 05:33 PM. Kindly write back on the same on the same email for further assistant.

      -Nadia
      HDFC Bank Customer Assistance
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        R
        Ramanjaneyulu Arudra
        from Delhi, Delhi
        Jan 9, 2019
        Resolved
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        hdfc bank received message for ashish securities pvt ltd

        I am receiving the below message i am not sure this message is fraud or not. I have not placed any application to process.

        Dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 45000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch....
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        singh.cnn
        from Bengaluru, Karnataka
        Jan 9, 2019
        Resolved
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        Address: Bangalore, Karnataka, 560078

        I have salary account in hdfc bank since 2015 and without my knowledge how hdfcemployee discloses my account information to others. I need clarification on this because this leak happens from delhi branch. The person which i don't know discloses my customer information to the unknown person. If required my account details i will share details to hdfc authorised person.
        Feb 9, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Jan 09, 2019
        Updated by singh.cnn
        I have salary account in HDFC bank since 2015 and Without my knowledge how HDFCemployee discloses my account information to others. I need clarification on this because this leak happens from Delhi branch and the person who leaked my information is hdfc employee . The person which i don't know discloses my customer information to the unknown person. If required my account details i will share details to hdfc authorised person.
        Verified Support
        Jan 09, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete concern, account/customer Id, the branch to which you are referring and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
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          R
          Ramesh Nalamasa
          from Guruvayur, Kerala
          Jan 9, 2019
          Resolved
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          Hi sir, i nalamasa Ramesh having loan ref no. 63725884.. i had a false commitment by the bank representative her name is Swetha begumpet branch opposite to shoppers stop. She promised me to provide me 5 lakh personal loan with 12% rate of interest.. but when the amont disbursed in my sbi account i was shocked to see that only 4 lakh amount disbursed and interest is 14% instead of 12%.. they have not informed me about this change in the disbursement, , i intially rejected this loan in case they cannot provide minimum of 5 lakh loan with only 12% interest. Necessarily step may be taken and cancell my loan without any charge as the mistake is yourside
          Feb 12, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 11, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID: HBL=[protected] and will revert to you in 4 working days.

          -Manoj
          HDFC Bank Customer Assistance
          Jan 17, 2019
          Updated by Ramesh Nalamasa
          My issue is not solved yet, they contacted me only for knowing the issue but not for solving the issue. The issue is still exists since these many days
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            G
            Gita19
            from Mumbai, Maharashtra
            Jan 9, 2019
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            Address: Kamrup Metropolitan, Assam, 781021

            HDFC representative came up and took the sign on the booklet containing pages of more than 32 and nothing was explained to me regarding the insurance will be applied on my loan and the interest rates are same i.e. 10.5% on loan and insurance both. And Insurance page signed by me is till blank. Enclosed please find the same.

            Also they had not provide me any insurance policy. On asking they provided me on 15.9.18.

            My query is I want the refund of Insurance policy as well the interest charges on same on the entire tenure. Please help me.
            HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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              M
              Mike04
              from Delhi, Delhi
              Jan 9, 2019
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              Address: Bangalore, Karnataka, 560032

              I had purchase a mobile, as promised by hdfc i was supposed to receive a cash back within 90 days haven't received the same. On top of this i cancelled an debit card emi transaction and now my debit card emi option is disabled. If i send a message of dcemi to 56767 there is no response at times and at times receive a response ok - yet we are being charged for the messages. I tried reaching the hdfc support team via call and ivr is an headache, inspite of following that and punching the right number they say that i have reached credit card department and they ll transfer the same to account related - in between the call gets disconnected. I am seriously lost my patience wasting my time trying to get in touch. What if we do the same by not paying loans/credit card bills will you accept and on top of that interest and lpc. Inspite of paying loans and bills on time this is what the service we get from hdfc. If this is not fixed i swear i am gonna close my account.
              Feb 14, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 10, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Request you to write to [protected]@hdfcbank.com elaborating the issue along with the chargeslip copy, to enable us to check and assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Zubin
              HDFC Bank Customer Assistance
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                N
                nitinlakhotia
                from Mumbai, Maharashtra
                Jan 9, 2019
                Resolved
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                Address: 400086

                Dear team,

                I have done some wrong transfer from my hdfc bank to some citibank account in morning at 5.00 am and by 8.30 i realise that the same was wrong transfer of 55000/-, i contact ghatkopar branch for the help and they assure me that the needful will be done but till date not a proper answer is expected by them, only one line answer that it will take 36 working days to resolve the same.

                36 days mean the loss of 55000/-.

                Nitin lakhotia
                [protected]
                Feb 9, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 09, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                -Nadia
                HDFC Bank Customer Assistance.
                Jan 24, 2019
                Updated by nitinlakhotia
                when is this 3 days are going to over, once the third party person withdraw money after that
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                  A
                  ak2018
                  from Pune, Maharashtra
                  Jan 9, 2019
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                  Resolved

                  ad hoc statement charge

                  Address: Udham Singh Nagar, Uttarakhand, 263153

                  Ad hoc statement charge ₹118 have been deducted on 09.01.2019from my hdfc salary account without any information.

                  How can bank deduct money without any acknowledgement

                  So i need clarification from bank or reverse my ₹118 to my account.

                  Name - ankit kumar singh
                  Acc-[protected]
                  Narration - adhoc stmtchgs incl gst 09.01.2019
                  Value date - 09.01.2019...
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                  A
                  Asha Dekate
                  from Savantvadi, Maharashtra
                  Jan 9, 2019
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                  Resolved

                  Address: Nagpur, Maharashtra, 440017

                  I have hdfc credit card today 549 rs debited from card without otp and my knowledge.
                  Below massage was found in my mobile.

                  Alert: you've spent rs.549.00 on credit card xx7078 at itunes. Combill on[protected]:09:18:26. Avl bal - rs.359.00, curr o/s - rs.38641.00. Not you? Call [protected].

                  Than i called to [protected] but there is only option to block card.
                  So i have to call other number [protected]
                  Than i block my card
                  Feb 9, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 09, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                  -Manoj
                  HDFC Bank Customer Assistance
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                    B
                    Bulland motors
                    from Delhi, Delhi
                    Jan 9, 2019
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                    Address: Gurgaon, Haryana, 122001

                    Dear sir,
                    I have come to a vechile for accidental claim. Surveyo done approximate 5 days ago. Surveyor name is mr pradeep. He is hold the work in vechile for p. I report. I am daily ask to give approval for start in vechile but no give any response. He is last say to you are talk to next level. I want to know what next level. Mr pradeep is bad behaviour staff in hdfc ergo. I want to say about this vechile. Vechile no is hr26de9569
                    Policy no - [protected]
                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                      S
                      S Karthi
                      from Chennai, Tamil Nadu
                      Jan 9, 2019
                      Resolved
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                      Resolved

                      Address: 628003

                      Applied for fastag on dec 19 2018. No reply from them. Send 4 mails with kyc documents from dec 24 no response. If i call tollfree number asking to send mail again and again. How many days have to wait or howmany mails have to send. Dont know what the concern team doing.. Or reject the application and refund the money. Time is so important. You are wasting our time by sending continues mails to a mail address that gives no response fastag. [protected]@insolutionsglobal.com hfr094703
                      Feb 13, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 10, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Kindly forward the email to [protected]@hdfcbank.com mentioning your Fatsag reference number, to enable us to check.

                      -Nadia
                      HDFC Bank Customer Assistance.
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                        T
                        tuleshv
                        from Gurgaon, Haryana
                        Jan 9, 2019
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201307

                        I (Tulesh verma) opened salary account in hdfc at sec 50 noida office. I switched my working company and not using my hdfc account since 10 months. But when i checked current balance it is showing 7900 in negative and salary account converted to normal saving account. Request you to take action and waiveoff this amount and convert this to salary account again so that i can continue using this account as salary account.
                        Jun 5, 2019
                        Complaint marked as Resolved 
                        resolved
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 09, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
                        Jan 09, 2019
                        Updated by tuleshv
                        Details shared on [protected]@hdfcbank.com.
                        Jan 15, 2019
                        Updated by tuleshv
                        Any update on my concern. Please close this account or waive off negative amt and convert to salary account asap.
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                          H
                          humerafatima
                          from Gudur, Telangana
                          Jan 9, 2019
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                          Address: 500023

                          With reference to the reference number [protected] i have not received any response from your side on the below case. I had transferred inr 19446/- in order to pay my emis. Kindly note i am left with no choice but to proceed legally against payzapp. I am in touch with my lawyer to present my case in the consumer forum.

                          I am myself in the service industry and will definitely give bad and negative feedback about your service to all my customers. I work at the airport and i meet lot of guests who are frequent flyers and will share my grievance to all and recommend not to use payzapp from hdfc.

                          Regards
                          Humera fatima
                          Contact number: [protected]/[protected].
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            from Pundri, Haryana
                            Jan 11, 2019
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                            Address: Jhajjar, Haryana, 124102

                            Name .Sunil Kumar
                            Pan no BSFPK7907N
                            DOB. 01/01/1983
                            SIR,
                            HDFC bank add my wrong personal and financial information to cibil please correct that please.Because of that I can not get loan from any bank. I talk to the bank and the same with cibil company. But still my problem not solved .No one is hear for poor people . Will the form support me
                            HDFC Bank customer support has been notified about the posted complaint.
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                              D
                              Dyem Ahanthem
                              from Bengaluru, Karnataka
                              Jan 9, 2019
                              Resolved
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                              Resolved

                              Hi customer team,

                              I have lost my food card and a new card has been reissued. However my old card has around rs 1000 as balance. Also i forgot the log in credentials for old card.

                              Could you please help block my old card and transfer my balance from old card to new card?
                              New card : [protected]

                              Old card : [protected]
                              Balance : 1064.99

                              Mail : dyem. [protected]@tcs.com
                              Feb 11, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 10, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have processed your request for transfer of balance to the new card. The same will be processed by today late evening. You may check the updated balance by tomorrow.

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                Sarath os
                                from Gurgaon, Haryana
                                Jan 9, 2019
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                                Sir my brother have two wheeler loan in hdfc and my due date is 5th of every month and every time emi amount automatically debited from my account and loan statement aslo showing emi payment received 5th of every month and when i see my loan statement i found emi bounce many time and bank charged about 2700rs something

                                Kindly help
                                To what i do.?
                                Feb 10, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 10, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your account/customer Id and registered contact details, along with your complete issue to [protected]@hdfcbank.com with ref ID- TTU10119-18 in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  Santoshgmail
                                  from Noida, Uttar Pradesh
                                  Jan 9, 2019
                                  Resolved
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                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh, 201016
                                  Website: www.aaptiv.com

                                  Farud deduction of rs. 6400/- with credit card ending with xxxxxxxxx9xx5 of my hdfc bank account - xxxxxx33x

                                  Dear sir / madam

                                  Aaptiv.com have deducted rs. 6400/- from my credit card today 8.1.19 thru google payments account. This is a fraud and i have never applied or given consent to deduct this amount from my credit card. This is a fraud by google and aptive.com

                                  I noticed this today sometime back when i received the message that rs. 6400/- have been deducted from my credit card i

                                  I request hdfc team

                                  1) please investigate and do not allow to transfer any such transaction

                                  2) immediate refund of rs. 6400/- in my credit card account.

                                  Waiting for immediate response.

                                  Thanks

                                  Santosh kumar

                                  [protected]@yahoo.in
                                  Feb 12, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 09, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please share your Account No./Card No. with registered contact info & the complete issue along with the transaction details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Manoj
                                  HDFC Bank Customer Assistance.
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