Hi sir, i nalamasa Ramesh having loan ref no. 63725884.. i had a false commitment by the bank representative her name is Swetha begumpet branch opposite to shoppers stop. She promised me to provide me 5 lakh personal loan with 12% rate of interest.. but when the amont disbursed in my sbi account i was shocked to see that only 4 lakh amount disbursed and interest is 14% instead of 12%.. they have not informed me about this change in the disbursement, , i intially rejected this loan in case they cannot provide minimum of 5 lakh loan with only 12% interest. Necessarily step may be taken and cancell my loan without any charge as the mistake is yourside
Feb 12, 2019
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2019
HDFC Bank Customer Care's response Dear Customer,
We are working on your concern vide Ref ID: HBL=[protected] and will revert to you in 4 working days.
-Manoj
HDFC Bank Customer Assistance
Jan 17, 2019
Updated by Ramesh Nalamasa My issue is not solved yet, they contacted me only for knowing the issue but not for solving the issue. The issue is still exists since these many days