HDFC Bank Complaints & Reviews

One of the hdfc bank Representative approached me 10.99 interest rate and also there's no processing fees for top-up loans. i requested to process the top-up loan 3.5 lakhs. i have asked to send about loan amount, interest rate& other charges but they told after 10 days only you will get the welcome mail from hdfc bank but still not received. i have received the loan amount. after few months i didn't tracked that mail, then i have checked with customer care about my loans interest rate 13.99, processing fees 5000 and insurance 7000 they charged without discussion with customer

My account no. [protected]

Hdfc back is not refunding my money for last 3 months or so. I bought some items from Amazon online using my debit card but when I got a refund upon my return of items, they still managed to get the money keeping the account open even though I requested for closure and even after the confirmation that they closed my account but not issuing me the money back, even though I got all the SMS regarding the refund through transaction reversals.

I have already raised a complaint 2 months back and it is now under HDFC Principal Nodal Officer. The reference number of the same is 'HBL=[protected]'

Thanks,

Sanjib Ghosh.

DEAR SIR I m having crop loan in u r bank for the last ten years or more and I m regular good customer o[censored] r bank u can check from my records but on 19 December 2018 I went there to show my pan card for upgradation but your employes said that this pan card does not match so I suffered I again went on 3 january 2019 this time again he refused but I asked the girl sitting next to manoj main branch yamuna nagar she said it is ok but this manoj gave me sleepless night my account no is [protected] my crop loan account

I have closed my hdfc fastag account on 17th november via call and the agent informed me that i will receive the dd in 20 days. Still now i did get any respose and i have called them again and again, they infomed me to mail to the concern team with the mail id they have provided.. I have mailed them more 5 times with reminders, but i dint get any response from them. I have never seen these poor response from them and they are not providing me any escalation poc as well.. I dont know what to do : (

Its been continously 3 rd day i have tried to speak to customer care executive, but have not been able to despite multiple attempts.
You guyz have pathetic service.
I m in urgebr need of cheque leves and i made a requeat 5 days back and i dint got any reference no, aftwr that i tried doing through miss call process, by which i got the reference no but then again today i got a msg that tour request has bot been process.
Have visited one of your branch in noida, pathetic staff. 1st of all there is only few people to help.
And those few people are not interested to help.

Fore closing of my car loan. Since i would like to close my car account with you. Due to my personal reasons i would like to closing my account nd ready py full mount. Hope that s per the rbi guidelines i need not to py foreclosing charges from you. Her with i have noted the link of rbi notifications for not paying foreclosing charges for loans. When i have noticed your website of hdfc for foreclosing, you r mentioned here you re not collecting foreclosing charges from your customer.

Hi!
I was using credit card of hdfc from last 1 years but due to some emergency i was not able to make payment but was depositing minimum amount on the card account.
So regarding amount to be paid or lien i have not received any call.

I tried contacting credit card team no. Of time as well as my relationship manager but no solution was provided by any of them.
Even i have personally submitted 6 installments cheques to hdfc bank against pre-ndc letter which i received from mr. Jigar parmar - collection manager on card immediately but

I asked for way out from this to my relationship manager even he behaves like a general executive who won’t ready to cooperate which shows the stupidity of preferred banking program of bank.

Please release the amount you hold in my saving account asap.
Card number[protected]
A/c no : [protected]

I was ready to make the full settlement toward my credit card balance and requested for the closure of the same. Hence I called on the customer care number and was assured of a call back. Since then, I did not receive any call from Credit Card Department of HDFC. I fail to understand that you get behind my ass to make the payment and when I am ready to make the payment, you just vanish.
This leads me under impression of the bank's intention of just sucking money out of our pockets. Give me a call and I will explain why I have made this statement.
Also, I would like to get a rebate, since I have made the complete payment of INR 55, 000 against overdue amount of INR 59, 415. Kindly schedule a call back as it is urgent.

Thanks,
An unsatisfied customer

Pathetic service. Instead of gaining customer kindly work on manpower also please train csa to speak politely with customer. Train them for good etiquettes. They themselves are confused then how could they will help the customers. Please make sure you will deliver this message to there ceo or anyone from the management. So that they will hire proper candidate.

Repected sir,. We have take loan from centurion bank to make payment of my bike tvs victor gl in 2004 we had completed the full payment in 2005.. After that we didn't get noc from bank.. Till 2018.2018 january 14 is my alst day for reregistration of my bikes. I cant do the process because of non cancellation of hypothecation.. Sir please. Kindly do any actions to noc from bank as soon as possible.. Including form 35 and sign from the bank.....

Respected sir
I have taken loan from centurion bank to complete payment of my bike tvs victor gl in year 2004. We had completed the loan in year 2005.. We havenot get any noc from bank till 2018..2018 january 14 last date of my bike re registration we cannot do the renewl process due to not cancelling the hypothication.. Please do actions sir.. We need noc from bank.. Including form 35 and signature from the bank... Please send noc and form 35 to my (Email id:[protected]@gmail.com) mob:[protected].. Sir please consider my request as soon as possible

Hello ream,
I am using hdfc account for three years while am working in old company after that i switched to other bank so i couldn't used it but it automatically deducting so much money in my account. I don't know why they taking money without inform us. I want to close my account of negative balance. Could you please help me to close the account.

Thanks

Hi,
On 1st jan-2019, my 1000 rupees get deducted from my account which is unauthorised transaction.
Transactions details:
"installment pay transfer from casa-[protected]"
Please refund my money to my account.
Customer id:74990298

I am Pramoda s h, This is regarding the ATM Transaction that I did on Monday[protected] in Bangalore at SBI Bank ATM - worth Rs 2000

My Account Number -

It is a Corporate Account - Salary - GENPACT India pvt ltd...

We have our complete Corporate account using HDFC as our Client also personally I have been 8 Years Loyal Customer with HDFC but such type of issue is the 1st encounter with me...

The Transaction Got completed from the ATM - and Amount has been Debited by HDFC in My Account ...but cash has not dispensed from Atm

Transaction Details :-
Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit
31 Dec 2018 NWD-541919XXXXXX[protected]BANGALORE [protected] 31 Dec 2018 2, 000.00

Debit Card Details :-

Card No. Status
0240XXXXXXXX3935 Active

I would like to get the Rs 2000 Refunded in My Bank account on Urgent Basis...

As per My Understanding - MONDAY EOD Report of the SBI Bank ATM, BANGALORE should have definitely shown Excess Cash Balance in the Physical account ( ATM Cash ) when Compared to the Ledger Balances so the same should have been reported back to HDFC & the same should have been credited in My account but there is some Delay happening

I would like to take in Loop all the concerned authorities & Nodal team of both the banks along with RBI also for the same...

Need a Resolution on this asap... Seeking a revert from the concerned Team rather than getting an automated reply to My Mail ..

Pramod

I had purchased an Samsung galaxy note 9 in Samsung website using hdfc cashback offer on 27/09/2018.

The offer stated that within 90 days the cashback of 6 thousand rupees will be credited in the bank account but it's already more than 90 days and yet i have not received the cashback and hdfc helpline are not providing sufficient details.

My email id is [protected]@gmail.com

Please help me on this.

Hello sir/madam i would like to raise a complaint against one of hdfc bank employee name rishab, telling him self on ito branch his number is [protected]. He maid calls to my friends circle and told that my payment is due however there are no payment due on my end. He was trying to reach me for one another friend which payment might have due. He told my friends and relative that my payment is due later on when i called him back then he took another name of my friend and told me that his payment is due and he given my number in reference however i don't have any relation with the name he given. He ruined my reputation in my relatives and friends which impacted alot.

Kindly take strict action against this guy.

I had purchased an Samsung galaxy note 9 in Samsung website using hdfc cashback offer on 27/09/2018.

The offer stated that within 90 days the cashback of 6 thousand rupees will be credited in the bank account but it's already more than 90 days and yet i have not received the cashback and hdfc helpline are not providing sufficient details.

Its a fraud!

My email id is suman.[protected]@wipro.com

Please help me on this.

On 19th December 2018 I recharged a Jio no. at 10:35 AM. It was success at Payzapp but never came on my Jio number.
When I reached to Jio support after taking Operator ID (BR000212E9ED), they said that JIO HAS NOT RECEIVED any recharge request and is clueless about this transaction.
I reached to Payzapp again and they again keep on saying that Payzapp has successfully done the recharge and go and talk to Jio. J
io is continuously denying and have confirmed this in email also. Still Payzapp is not accepting its fault and not refunding my money of Rs.500. Please help me get the refund.

I have got a call from HDFC bank for Credit card on 24-Dec-2018, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number 18L[protected]N1. then got 2 3 verification calls one my Mobile. But after 2 days while checking status in online it showed decline but without reason.

Then thereafter i tried to call the person who called me and asked for document but he is not picking. Then i called up customer care to enquire about the status. I dont know why application got declined while i am having credit score more 800 and i have credit card of ICICI Bank & Kotak Bank.
Every document they require i had provided to them .

I am highly disappointed with HDFC bank service and Customer care support.

Dear Sir,

In reference of my application no. HFR083686 dated 18-Oct-2018.

Till date I haven't received my Fastag even after many reminder on HDFC customer care no.[protected]. Even I Spoke my HDFC Relationship Manager also.

Till so far I did not received any Fastag.

I don't know how is responsible for this and to whom i need to contact, Is this the HDFC service.

There is no e-mail ID where i can write my complaint. The No. given is also not contactable. Is this kind of service providing HDFC.

Rakesh Chauhan
Mobile No. [protected]
e-mail [protected]@gmail.com