HDFC Bank Complaints & Reviews

I have submitted the closure request in btm layout branch next to karanth hospital branch on 22/11/2017, they never closed or contacted for non closure of account when i revisited to branch they informed to resubmit the form for closure and i have submitted again. Still it is not closed and charging to the non-balance maintenance of balance for both the accounts. Now they are giving reason as there is demat account link in saving account. So, it needs to be closed with paying charges. So, i have deposit the charges amount in saving account for demat account to recover the charges from my savings account but they have adjust the amount with there account non-balance maintenance. They are charging again and again for the non-balance. As they saying they will work in backend to close the accounts. Please look into this case.

I have received sms from HDFC bank that rs-1899/- deducted from account to one assist plan on 05/02/2019 without my permission.. We are not at all interested in this services and this kind of charging to account without any consent/agreement.

Please deactivate it immediately and refund money asap

My one assist Membership Id: [protected]

Dear hdfc bank,

This is to inform you that i am hdfc bank customer from last 8 years. My customer id is 48540234. I have booked two rd from you in feb 2017 for 1 year. At the time of maturity the amount credited is lesser than from the amount which was shown at the time i have booked that rd. On dated 06.02.2019 i have called at your bank & asked about this deducted amount, then that employee said that he is raising a complaint regarding this & i will get my answer in 3 days. He said i will get my complaint no through sms & email. But on dated 07.02.2019 when i did not received any complaint no i called again in your bank & asked my complaint no. Then that executive said there is no complaint raised till that. Now my question is this why hdfc bank/their employees treat their customers like fool & play with their emotions. When i said your executive to raise my complaint then why he had lied to me & had not raised my complaint. I don't know about employee name but you can check my conversation with your employee on dated 06.02.2019, as you must have all recording for same. I want justice & want a justification on this issue. As well as i also want to know why my amount is lesser than the amount promised? Why you people don't feel like to tell your customers about this? This is not the way that you will deduct any amount any time without telling this to your customers.

Dear sir,

I am very old customer from hdfc bank.

Deducted amount 177 rs + 177 rsaround 354 rs. Which is very difficult to understand. Request to refund my money.

Account number is [protected].

Amb chrg incl gst for dec2018-mir[protected]

Amb chrg incl gst for jan2019-mir[protected]

Really dificult to understand charges cut two times in a single day and when you started maintaining your balance.
I request to bank that already amount is very high to maintain and we are already trying to maintain it.

Amb chrg incl gst for the month october has been deducted without any intimate. I will close the account if the bank is charging small amounts every month. Bank should send us an intimating message that year this much amount will be debited and what will be the charges and date too. This is worst bank i never had seen deducting amount from the needy peoples offen.

Today i. E. 7/2/2019, i spoke to anishkumar he doesn't have a process knowledge and manners to listen to a customer, and he was so arrogant when i asked to transfer the call to team lead or a manager he said no one is in office and the office is managed by only executives, i am wondering i work for a customer service and senior leads not available on floor that's pathetic.

My suggestion is put him in training and and teach him manners to speak to a customer and knowledge on the process.

If required listen to the calls of the conversation.
2nd time i called and spoke to executive ranga and i am not happy with the the service.

I have 2 policy in hdfc bank
My policy number is 17188846, 17923317 which is hdfc life policy started
When i bought these policy i was told that i will be getting 8-10% return every year without any market risk..
Also i was told that the maturity of the policy is 5 years.. They haven't told me the maturity of policy is 10 years and 15 years
The one who made these policy is left the bank.. Her name is ankita
I made this policy because of 5 years only...
1788846.. I paid 5 premium of this policy. I was thinking that i will be getting the amount this year
I didn't get that much of return. Plus i also get to know that the maturity of these policy is 10 and 15 years
I trusted on you because of your hdfc good will.
I am a premium customer of bank
It's my hard money and i feel bad with these type of service.
I am very disappointed with this whatever happened to me..
Therefore i don't want to continue this policy anymore
I am really depressed.. Kindly return my money as your person mislead me and given me false commitment

I was mislead so badly. So help me

A message is received from HDFC Bank Credit card division that a transaction of Rs. 9750.00 is made from my credit card No. xxxx5563 on 06.02.2019 at 21.39.29, while this transaction is not carried out by me. You are requested to look into the matter appears to be a fraudulent transaction and reverse the amount of transaction back to my account at the earliest.

Hi,

Sir,
I am a customer of hdfc bank from august 2017, when i am working on an bpo company after that i have resigned there and become a umemployed till six month from feb 2018 to aug 2018 the they changed my a/c in saving and collected a charged of 700+ something without any perior notice but i don't mind and paid all money and then starting paying every month nearly 10000+ amount but in dec 18 and jan 19 i have kept these money only for 5-5 days so, why its showing negative balance in my a/c pls help me to avoid this charge.

I have an account in hdfc bank bhatar branch surat.
My rm name is ankit and i m not satisfied from hime many times he do well and many time he don't reply my call and messeges. I had given new loan documents to him from 1 month still no reply by him

So please do my problem solution asap

Thank you

Joheb virani
[protected]

Ac-[protected]

Today i'm visited in hdfc bank kurukshetra maine branch for account statement when i asked to statement she told me printer is not working from last week. Wheather she can provide the statement from other branch printer or emai etc. Moreover after complaint very poor response by senior staff. So request to all my frnd plz avoid hdfc bank and service. Staff of the branch very irresponsible and uncoperative
Chand singh [protected]

I am in a medical emergency & tried to withdraw an amount of rs 5000 from hdfc atm at midnapore town near zilla parishad. After all necessary steps the atm shows a message as 'unable to dispense cash.' but my money debited from my a/c. My a/c is in canara bank. Canara bank debited the amount but after several hours i did not get any message for amount credit. After checking balance enquiry it shows cash debited.

Hdfc bank put hold of Rs.95, 000 to my sb account.unable to pay my loan also all the loan cheques getting bounce back i have already paid the credit card due but still they hold my funds of Rs.95, 000 i tried 10 times to contact customer care but no one response properly i am totally helpless

I have make a payment of total undue amount of rs 214 but still the bank try to debit the amount from my account using autopay debit facility. But i don't know why the bank is debiting the amount once already payment has been done for the credit card due amount. The bank charged rs 450+81 (Gst). I also called the customer care they have said a request has been raised but the bank rejected the request.
Please check and refund the amount.
My phone number :[protected]

Hi, i have registered for sbi life - shubh nivesh endowment plan in 2016. My policy due date for this year was on 9th january 2019. On 7th january 2019 i have paid my premium amount of rs.49734/- from my hsbc credit card no ending 1308 and the same details are showing in my insurance account. On january 27th 2019 again the premium amount of rs.49734 /- is debited from my hdfc credit card no ending 2217 without my notice. Please find below my details.

Policy holder name : jeevankumar reddy
Policy number : [protected]
Order no. : 6602736
Hdfc credit card number :[protected]

Please return back my money of rs.49734/- immediately.

Regards,
Jeevan. G

Sir, hdfc life insurance is not redeeming my insurance polices[protected] &[protected] and not paying the money. They are harassing me during the last 5 weeks and simply not paying the money back, even after submitting all the required documents to them. There were more than 25 email communication with them as they were asking the documents one by one just as a delay tactics. There is no professional ethics in this company and they are not bothered about neither the customer nor the regulatory authorities. For example, one time they told the beneficiary is minor (She is major and i have submitted documents accordingly) and asked me to submit fresh documents. When i submitted the documents, they changed their stand and asked fresh documents as major, they repeated this same tactics 2 times just to avoid and harass me, it is equal to cheating. Sir, please note that when i initiated the redemption process the nav of my policy was around rs. 6, 50, 000 and now it is around rs. 6, 08, 000, which reflect around rs. 90, 000 loss for me in the 2 policy. Please do the needful get the money from hdfc life insurance as well as ask them to pay me the compensation for the financial loss and the harassment they made to me to avoid / delay the payments.

Hello, i have done three transaction on 2nd feb, 19 of Rs 5000, 100 and Rs 5 amount successfully debited but not credited to benificiary.I contact to hdfc credit card customer care they told me that amount has been successfully debited from my card and also they have given me a transaction code of that three transaction
Amount. Transaction code
Rs.5000. 093270
Rs.100. 096757
Rs.5. 062607
I am also attaching the mail given by credit card company I request you to pls solve the problem as soon as possible

Sir, i'm having hdfc credit card ending no. 6366, without my consent one assist has debited 1399/- on[protected], request you to kindly cancel the membership permanent and refund the above amount.
One assist relationship no 102886
Mobile no [protected]
Credit card ending no 6366
Email: [protected]@gmail.com
Thanks n regards
Venkateshwarlu masuram

It is to bring to your notice that i have been charged for usage of priority pass in the month of october 2018 in kolkata and mumbai airport. I would like to inform you that i have no communication regarding the charge while i had used the priority pass and i am now been billed after more than 90 days of my travel and even now also i have no information (I have come to know about the charge while i had logged into my netbanking).in my long association with hdfc bank (More than 16 years) this is the first time that i have not received any sms or email alerts which has led to this unwarranted charge. Had i received the alert at the time of transaction i would have immediately cancelled the transaction and stopped using the card.in fact the second charge which has happened in mumbai airport was after 10 days of my first transaction. An sms/email alert could have prevented me from using the card.
It is quite strange that priority pass was given as complementary card without my consent and nobody had in person explained categorically that such charges will be levied on this pass for usage in domestic lounge. I do agree in the welcome kit all this information maybe there. Also mail may have come which again is barely read as i have hardly used the card since i have received it.
However i am surprised for such a high value transaction (27$ + taxes) a bank like hdfc has not bothered to inform the customer at the time of transaction while for even a rs 10 transaction i get message on mobile and email alerts.
Everytime i contact the call centre the cc agent shows helplessness stating that they can take the complaint but it would be of no use as the request will be rejected.
I am also been told by the cc agent all this is written in the document which is there but issue is this is fleecing your consumer in the guise of t&c clauses.
In my long association with hdfc this is the first time i am disputing a transaction for lack of communication which a bank is suppose to do and for such large transaction it is a absolute necessity. On top of that nobody from the bank is addressing my issue except merely saying that they can't do anything about it.
Please help

Hi
I was your hdfc credit card customer
My card no is[****2494].
From last 2 months I am trying to get my jambo loan statement from start date to closing date of emi. when I call customer care they are saying you have to call to loan department. phone number- [protected], [protected], [protected], [protected].
I called all these numbers they are said call to customer care number.([protected]).
I already visited your local branch in south extn –I, Delhi, The bank employe said you have to call customer care or go to HDFC credit card branch office.
still I have not received loan statement.
According to me
my loan emi will be closed in may 2019.
My balance emi amount is 2985 x 6 = 17910.00
With out informing me the bank closed the loan on December 2018.
and deposited the ECS amount 26566.00 twice a month and bounced the ECS again and again every month. I call again regarding the deference amount to customer care they said there are loan file closing charges +ecs bouncing charges+ fine+interest+gst =27800.00
you closed the loan before 6 months .why should I pay the closing file charge and interst.when the emi amount is 2985 why you deposited ecs of total balance amount .
i dont know what is this for.How bank peoples will deduce someone hard money without informing to them, If there is some charges then there should be a prior notice first.
I pay as such money regularly against my loan and card payment up to nov 2019. .I lost money last year in my business. I'm helpless to pay charges as excess and unwanted interest money.
So finally I am helpless and want to take action against you in consumer court.