HDFC Bank Complaints & Reviews

I had raised a complaint on the call center number regarding the tag being charged despite me having paid cash for the return journey for my trip to Bangalore Airport on 18th October 2018...

As usual they asked me to mail to helpdesk but no use or refund.

Again today i had recharged the tag for INR 500 to make couple of travels to the airport for receiving some important guests but despite the balance being available the status was kept as Blacklisted and had to pay money at the toll plaza...

The calls were again futile by just asking to email and complaint and wait for eternity and get no resolution.

I had also asked them to cancel and again they said sen an email, the call center Team Lead Mr. Asgar Ali refuses to take any calls when asked for an escalation to the executives.

I would suggest people stop taking the HDFC service demand from car companies to get it from other providers as if all demand they will have no choice but to get it from other banks...

नमस्ते सर्
मैं प्रभु यादव ब्लॉक बिस्फी जिला मधुबनी का स्थाई निवासी हूँ और आपके hdfc बैंक मधुबनी बिहार के शाखा से हम ट्रेक्टर लिए थे और पैसा के आभाव के कारण क़िस्त में कुछ विलंभ होने के कारण 2 क़िस्त का अमाउंट बकाया रह गया हैं और सामर्थ नही होने के कारण मैं सेटल करने का निवेदन करता हूँ मेरा a/c[protected] हैं।
अतः श्रीमान से विनम्र निवेदन हैं कि सेटल करने की कृपा करें।
आपका विश्वासी
प्रभु यादव
मो.-[protected], [protected]

Dear sir/madam

I have been working for hdfc bank, chanmari branch, aizawl, mizoram as a branch sales officer from 17.02.2016 to 29.04.2017 and also submit my resignation letter to the then branch manager mr. Lalmuankima varte and he also sign for approval and filed it for office copy. But till today i have not received my relieving letter. My employee code was 158431.

I kindly request you to send me my relieving letter my email address [protected]@gmail.com or courier to me at nabard office, bawngkawn, aizawl, mizoram, 796001.

Hi,

I have raised the claim (C[protected] Policy no. [protected] for my CAR accident happened and car got hit from back side and front side, HDFC person did the car inspection and he has approved both the side in insurance but later he has denied saying that its an previous impact and will not cover in this claim. I have taken an zero depth insurance from the company and now they are denying claim the damage happens to my car. I have told and explained the situation saying that the part got damage due to hit to the front vehicle I was not in the situation to see what happen to car as my two year daughter got injure but still they are not listening to me. I need to be address this issue on high level, I am going to put the blog for HDFC ergo on social media as well.

Note: I have attached the accident photos and the estimate given by the showroom and the surveyors approval marking where he has approve or denied for front side damage.

Regards,
Chandrashekhar Mahajan

I have requested to change my email id with hdfc credit cards division 2 months back. I have sent 2 requests in the past 2 months and the back end team has come up with different reason to reject my request.
1st time i sent my request they rejected it saying signature mismatch
2nd time i have sent my request with signature mismatch form and they have rejected it saying kyc not provided.
I have called customer services the 1st time and asked them what required documents needs to be sent, they only asked for signature mismatch form.
Now they need a kyc form. I have updated my phone no and billing address providing my signature mismatch form 3 months back and i don't know within a month how your back-end team finds another signature mismatch when i requested for email id updation. If i call the customer service they are not providing the right details in one call, instead they give out some information to end the call. Contact details or mail id updation should be easier process, where you can do it through online instead hdfc card services makes it difficult and asks us to send the reuqest through post and finally they reject it. I need to get my mail id updated in emergency basis as i have issues with the mail id which is registered with them

Hi my name is sanjeev khushalani and i’m a premier member of hdfc and hold a hdfc credit card.. I got a call today from miss sneha bhise and i had the worst experience ever from an employee regarding the payment collection.. She was being extremely rude and impolite to me and being a hdfc premium customer for years this is the least i could have expected.. Anyways to cut it short make sure you sack employees like her at an immediate effect or end up loosing clients like me..

I have been using your credit and debit card for last 4 years. I met an accident and requested you guys to make the payment in small amount every month. I was making payment till month of october, sometime i paid 8 k and sometime it was 10 k.

Then, there was month of november, 2018, i requested to wait for one month i will make the payment in the month of december, 2018. But i don’t understand how you guys work for your valued...

Dear sir;

This is in regard to our overdraft account no. [protected] in your lajpat nagar ring road branch ; which we had been operating with your bank since june 2012. We wish to bring to your kind notice that when we opened this account in 2012 it was confirmed to us that there will be no fixed charges for operating this account (Schedule 1 of loan agreement dtd 18/06/2012) but since april 2016 you had been charging rs.5000/- plus taxes on quarterly basis as non usage charges apart from agreed annual maintenance charges of rs.3000/-. We were very surprised & had requested for reversal of these charges but it was told to us that from now onwards these charges will be applicable & nothing can be done on this.

We were not needing these funds & were using these on very few occasions; but were forced to pay the non usage charges on quarterly basis. So we decided to get this overdraft limit closed & in this respect we had mailed to mr. Vijay pal (Relation ship manager from hdfc to our account) on 31st aug.2018 (Please go through the trail mail in this respect). Mr. Vijay pal gave a number of mr. Rahul & told us that he takes care of the loan department / od accounts. We had been regularly following up with mr. Rahul about this; but there was no response from his end. After repeated requests & reminders after approx. 75 days it was informed to us that we have to get some papers signed & we have to visit your sarojani nagar branch. After confirmation mr. Atul girdhar visited there, but it was told to him that they don’t deal with this & papers can be collected from janakpuri office.
Again we started checking with mr. Rahul that from whom we have to collect the papers of our property; than mr. Rahul informed us that we had to again go to sarojani nagar branch to get some foreclosure papers signed. After again going to sarojani nagar ; mr. Manish suri (Customer care executive) handed over a document which stated a foreclosure charges & annual maintenance charges amounting to rs. 44942/-
We had been customer of hdfc bank limited for last more than 15 years & have our all saving & current accounts running with your bank & get regular calls from bank stating that we are preferred customer of your bank ; but the kind of service & response we had got this time from your team is very pathetic & unprofessional.in case you treat your preferred customers like this than we really pity with general customers.
We are feeling cheated by hdfc bank limited; as you had been charging us for non usage of limit & now when we wish to withdraw this limit you are charging an hefty amount of rs.44942/- which is not at all acceptable to us.
We request to kindly with draw these foreclosure charges & maintenance charges & accordingly withdraw this overdraft limit from our account ; otherwise we will be forced to take up the matter with consumer forum.
Waiting for your favourable response in this regard

Thanks & regards

Atul girdhar
Director
Mob. No. [protected]
Av vishwa enterprises pvt. Ltd.
Unit no. 42; tribhuvan complex;
Friends colony west ; main mathura road;
N. Delhi –110065
Tel. No.[protected]/02/03

My earlier complaaint id-2149267 is still pending. Kindly resolved as soon as possible.in this context i have been sent all proof of complaint site and also talk to the hdfc ltd. Bank authoritythe earlier / previous/ starting email man has been cheated me as mr. Rahul tripathi and he says i am in hdfc headquarter and resolved the all type of complaint. He said that your payment will have done through gateway/ payzap and transfer my money rs.1999/ in twice and total rs.3998/ in his account. Kindly resolve my issue.

Hi! I ordered something on amazon india through my credit card in an emi and
Due to some reasons i cancelled the product within 10 hours and ordered some other product through emi again. But as contacted to amazon, the customer care executive told me that they refunded the money to the bank. But when i checked my account, i got a message that both of my payements has been converted to emi. I would be grateful to the bank, if they refund or cancel the first emi payment.

Mohd salman
+[protected]

Dear team,

I have registered for dnd but still i am getting calls for personal loan marketing.

I have received call today (18th-dec-2018:12:04) from +[protected].
When asked form employee details, person on the calls said we are sorry just let us know if you want a personal load from hdfc or not.

I am not sure if hdfc have hired a marketing agency but we are still getting calls after registering dnd on hdfc bank site.

Please help.

Also tried to contact our rm but unable to get any solution for this issue.
We are facing this issue since long, but unable to get any satisfactory and permanent solution.

They tell us to delete temporary files and do login, the same method works sometime but not always, no permanent solution.

Not expected from a private bank.
Poor service. '
Unable to provide mis to management.

Dear sir,
I want to say that i have submitted fee yesterday for up assistant teacher
And fee is deducted from my account and now i am unable to final print so please check and resolve this issue as soon as possible and i have tried many times to contact you as given numbers on helpline number on up assistant teacher and both numbers of sh. Kamlesh basera ([protected]) and gaurav agrahari ([protected]) are switched off so please inform me.

Payment was made by sbi netbanking

Registration number - [protected]
Transaction i'd is not available

Hi this is govind kumar.
I have been suffering because of hdfc bank and it's just a headache for all the people to pay so many charges for maintaining an account.
Even after asking to close the account for hdfc it never closed and now i keep getting notifications for negative balance.
This is really frustrating for us as we can't keep paying to hdfc for no reason.
Please protect us from banks.
Otherwise there will be a huge mess between customers and bankers... As people are getting frustrated by this.

Thanks

Hi team,

I have taken a loan from hdfc in the year 2016 and while applying loan, my id proofs and documents has been misused and credit card has been taken and used by unknown person, which is impacting my cibil score and also my registered mobile and email address is nowhere connected to it. But in cibil score report is shows 23 delay payments. I want resolve the query. Or i want to file a complaint against the person who has taken a credit card and also on hdfc, for providing credit card without my consent.

Hi,

I bought jewellery from tanishq on 8th sep 2018 (Rs 57990) as per the offer going on hdfc bank debit/credit card was supposed to receive 5% cashback within 90 days, but haven’t received till date (Already 90 days are passed). I have already followed up on [protected]@hdfcbank.com, but i am not getting any proper response, and i don’t see them making any effort to provide cashback.
I am very dissapointed with this, and if i don’t get my cashback by this month (December) will close the account. Pathetic experience.

Thanks,
Mubin

I want to file a complaint against one of the customer of hdfc bank. Customer name is krishna gopal sarkar. He has opened an account under his name in purana bazar branch, dimapur, nagaland pin - 797116 using my personal details and address fraudulently without my knowledge. I don't know who this person is and how did he get my address. Please check into the matter urgently. It is really surprising how come you allow anyone to open any account without cross checking. This person might be of criminal intention. I want you to take immediate action against this man and block his account. Otherwise i will file a compaint against your bank. Reply me back.

My name is g rangaswamy, recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After 39 days, rs. 623.60 got deducted from my card for "smartemi".

I did not opt for any of the credit loans and any policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

So, i request hdfc customer care to please refund rs.623.60 +my smart loan emi fee of rs. 100 + any taxes which were charged to my credit card. Please cancel all the loans and policies and smart emi's permanently as i don't want to buy any loans.

My name is Adarsh Sahu. Opened a Salary saving bank Account.
Last month they charged me over rs.1000 saying for not maintaining minimum balance when I deposited money for my personal loan EMI.
They did it without given any alert or information about it.
Later they sent me another option to pay EMI.
I think it is a kind of fraud.

Dear sir
As per srcuitany of our september month your goodself levied 750+ gst 18% on 08.09.2018 against late fee but i have already paid minimum balance on due date kindly reversal the same into my credit card account ending with 9996

From yogesh kumarjain
M y jain and associates
210-a-1 near parents pride school
Udaipur 313001
[protected]