HDFC Bank Complaints & Reviews

Address: Tiruvallur, Tamil Nadu, 600071

Website: www.hdfcbank.com

Dear sir/madam,

We raised the request to surrender on 4th may 2018. Till now no one took action.
This is our complaint no: che9585370.

We have not used the pos machine at all, unnecessarily 8500/- has been deducted. Kindly collect the pos machine without any further dalay.

Our address:
Eprlabs,
27/1, kamaraj nagar main road, avadi, chennai 71.

Contact...

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4 Comments

Address: 629601

Dear Sir/Madam,

My wife is one of the customer of your fastag service. we are living in Tamilnadu, I discrepancies with your fastac service so I called your customer service, they attend the call and speak only English or Hindi but we are fluently speak Tamil so I can not clearly explain my discrepancies. So please consider my request and appoint Tamil customer service executives because Tamil people also your customer. Please consider this.

Thanking You,

Your Subscriber
Tamilnadu

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Dec 10, 2018

Verified Support

Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Manoj
HDFC Bank Customer Assistance

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B

byjuvm

Dec 27, 2018

HDFC Fast issued me Cheque once I cancelled the fast tag for the balance amount of 468.88.

When I submitted it got rejected- dishonored.

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Address: Medak, Andhra Pradesh, 534275

I am doing job at overseas, i went a bank of hdfc to deposit amount. Its very urgent to deposit amount for my studies. Problem with the services that you provide and how your employee behavior with tooo rude. He told to us, if i need to deposit money one of the account. I have to cal new delhi main branch to email them for to deposit.

After this i requested and politely asked him can you cal for me new delhi for inquiry its too urgent for me to deposit money for my visa. He again rudely treated me and not only that, but when i asked him to be polite, he intentionally kept me waiting besides the desk while meeting with other customers.

I honestly don’t know if i have somehow done something wrong or if he was having a bad day but this is not a way to treat customers and i strongly protest it. I hope you will take notice of this misfortune and asked that man.

I hope you will take care of this matter and i won’t have to face the same problem again.

Jan 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

I'll ensure this is taken up promptly. Please share your Account No./Customer ID, Branch Details & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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A

A Waseem Akram

from Bengaluru, Karnataka

Dec 10, 2018

1509 rupees has been withdrawn on 06-dec-2018 I'm loosing my money because o[censored]nknown withdrawals.. I request to refund my money as soon as possible..

employee behaviour - Comment #3294274 - Image #0

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T

tiwariakash4

from Bengaluru, Karnataka

Dec 10, 2018

1000 rs deducted Installment Pay transfer from CASA.
i want my money back refund my account number is [protected].
please help

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S

sarveshp90

Dec 10, 2018

I had purchased LG washing machine with cashback offer on my credit card on 15/8/2018. The offer stated that within 90 days the cashback will be credited but it's already more than 90 days and I have not received cash back.

Please contact me on my email address.

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A

ak2018

from Pune, Maharashtra

Dec 10, 2018

Respected Sir, .

I Am Customer Of Sbi . But I One Days Used For SBI Debit Cards In Hdfc Bank Atm But I Am Unable To Cash 10023 .I Am Complain In Sbi Toll Free Number but He Say That Your transaction is Complete But I say That transaction is not complete because i am stand in atm since 20 minute then transaction

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Pinki garai

from Durgapur, West Bengal

Dec 10, 2018

I am using your credit card, but many a times customer care representative call me and ask me that you have to buy credit card insurance because it is mandatory, but we know it is not mandatory, why representative misguide me to buy a product that is optional, please help me

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N

Neer Haria

Dec 10, 2018

I have done all my payment and still paying minimum amount of Card but then too i have received legal notice for cheque bounce that need to be in court for the same so need to close the case

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S

Sunit Sindhu

from Gurgaon, Haryana

Dec 10, 2018

I am sunit sindhu my stasfin laon not cleared hy hdfc bank plz check.

my account no is - [protected]
mob no- [protected]
name - sunit sindhu

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Address: Vadodara, Gujarat, 390016

On date of 6/12/2018, time 12:33, atm i'd :s1bg[protected], txn no:4491, i vijaykumar account no:[protected], went to withdraw 10000 from sbi atm at harni road branch after entering all detail and my password i did not got my money, but money debited from my account, i went to hdfc branch they told me my money will get refunded in 24 hr but now it's more then 4 days till i am waiting, i have allready locked complaint to hdfc but no replay yet. What kind of hdfc providing its wondering? I want my money or i will take some legal action.. Take it seriously

Jan 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We take this opportunity to update you on your complaint regarding cash not received but debited from your HDFC Bank account number ending with XXXX54590 for an amount of Rs. 10, 000/- while trying to withdraw the same from a State Bank Of India Bank ATM on 06/12/2018. At the outset, we sincerely regret the inconvenience caused. As an HDFC Bank customer, when you transact at a non-HDFC Bank ATM the transaction is routed through ATM networks authorized and governed by the RBI. As per the extant RBI guidelines, disputes pertaining to non/short dispensation of cash need to be resolved by way of Charge Back, wherein the card issuing bank raises a chargeback on the acquiring bank whose ATM was used to conduct the transaction. The acquiring bank has to revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed failing which the customer’s account will be credited within 7 working days from the date of complaint. Furthermore, as per the network operating guidelines, the ATM log is sufficient and conclusive proof of successful cash dispensation. We would like to inform you that immediately on receipt of your complaint dated 07/12/2018 we had raised a chargeback on State Bank Of India Bank vide reference number 1737794. If the acquiring bank whose ATM was used to conduct the transaction does not revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed, the amount will be credited to your account on the 7th working day from the date of the complaint. Incase the acquiring bank provides a proof of the validity of the transaction the same will be forwarded to your home branch. A letter to that effect will also be sent to you and the account will not be credited. The status of the complaint will also be communicated to you through SMS on your mobile number. We appreciate your patience in this regard.

-Nadia
HDFC Bank Customer Assistance

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wasimakram712

from Bengaluru, Karnataka

Dec 10, 2018

Hi,

INR 1000 was deducted without any debit message for Installment Pay. transfer from CASA. - [protected].

Please let me know the reason behind this.

Thanks,
Wasim

10000 withdraw by atm money not received account debited - Comment #3294347 - Image #0

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S

suganya vijayakumar

from Kodungallur, Kerala

Dec 10, 2018

Hi Team,
I have lost my food card. Kindly block and provide me an new food card. Kindly let me know the procedure for that.

The details as below,
Company I'd: suganya.[protected]@tcs.com
Emp I'd : 838342
Name : Suganya Vijayakumar
Gmail : suganya.[protected]@gmail.com
Thanks,
Suganya Vijayakumar

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S

Souradeep7

from Kolkata, West Bengal

Dec 10, 2018

Cancelled a transaction for a Oneplus 6T phone for Rs 40, 199 and got a message from HDFC Bank last night saying that the transaction has been reversed but the money still hasn't been credited in my account

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Address: Dehradun, Uttarakhand, 248001

Dear sir/mam
Kindly inform you that my amount is deducted from my account while my home loan application is rejected by hdfc bank after dedecting my amount the bank person says, sir you are not eligible for home loan this is cheat ok ng with customer and i want refund my deducted amount as soon as possible..
Name:- manoj dobhal
Cheque no :- 018509
Ac state bank of india

HDFC Bank customer support has been notified about the posted complaint.

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suvajitdas

from Kolkata, West Bengal

Dec 10, 2018

I have been fooled in the name of bharti axa to get loan.

Was told to. Pay 26k for the policy in the name of loan at 8.5%

Now policy document received and they say loan document is dispatched but i have not received the document please help me.

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Address: 140601

I just have been charged rupees 885 listed as annual fees for debit card.
I had no information about this when the card was issued. No details of this annual fees given by the bank. It’s a huge amount for me. I want this fees refund and do not want any extra service which requires this huge charge of 885.

Thanks

I am just writing this line because this forum is saying that complaint is short
Bla
Bla
Bla
Bla

Jan 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with your registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 812002

Ihave ordered something (Mobile) and cancelled it later on and got sms from bank "ur transaction on hdfc bank debit/atm card ending 7230 for rs. 20499.00 has been credited/reversed by flipkart payme on[protected]:07:54:06"".
... But still not credited in my bank... And its been 3 days... There is no sign on money reversed in my account..

I haved check online statement and and evry possible way to find out is there in money credited but still i find nothing... This very large amount not any small amount...

But flipkart have done his work from thier side... Please help me... Ii having been waiting from 3 days that money will be credited but still not done
..

Dec 17, 2018

Complaint marked as Resolved

As HDFC has provided me the refund as described by them

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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I have applied for a debit card of hdfc bank. Generally bank will send the debit card by post. My case the concerned branch manager not send by post and asked me to collect from branch. Why he is treating me separately. I am not staying in nagpur city.
Ask the manager of the concerned branch the debit card by speed post
Customer harassing attitude from concerned hdfc bank manager.

Jan 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

HDFC Bank Customer Care's response Dear Customer,

We have resent the card on your address through speed post vide POD Details: -EM[protected]IN today. You will receive the card in 7-10 working days on your communication address.

-Anay
HDFC Bank Customer Assistance

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Address: 560037

Hello

Without knowing to me hdfc credit card guys activated the hdfc medical card and they have charged some amount. I have paid total amount which i have used for credit card. Still i am getting call from hdfc bank for payment '

I have cancelled the credit card around 7 years back. They are listing like medical card balance.
Please check and let us know the for same
Issue. Details as below

Email - [protected]@yahoo.in

Phone - [protected]
Pan card - aocpm5143g

Regards
Mallaram

Jan 13, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm that we had already responded to your e-mail on December 07, 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected]

-Zubin
HDFC Bank Customer Assistance.

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Address: 208023

Hi sir,

This is mohammed. Amin quadri i have a titanium credit card that details is given below.

Name — mohammed amin quadri

D/o/b — 30/06/1971

Pan no. — agrpa9769p

Card type — titanium edge

Card no. — [protected]

Valid dates — 01/12 — 01/15

Mobile no. [protected]

Email id — [protected]@gmail.com (Amin14560)

I have some over due but where i have to pay i do not know i also not have any customer id.
Please resolve this issue as i visited many times to hdfc branch to clear my payment but nothing is done there.
Regards

Jan 18, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at:[protected]/66668102 for any queries regarding your credit card account.

-Manoj
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560055

Website: hdfcbank.com

Hi team,

I have hdfc salary account, in which monthy i wil be transfering some amount to my uncle account, this month i have transferred amount to wrong account, costumer service will tell please go and submit indemnity form. But in bank they don't know what the form is.

Branch: wtc dr. Rajkumar road, 560055
Ifsc code: hdfc0002710
Branch code‎: ‎002710

Transferred date: 29th...

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Hello hdfc team
I made a payment of 600 on dated 7/12/2018 against reg no [protected]
Transaction is successful but i was lost transaction no/ tracking id. To up assaistant teacher.
And given helpline n mail adress is noy suportive always comes switched off.
Plz help me..
Chandrama shukla..
Kindly dont show any identity in public domain.
Thanks

Jan 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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I am holding hdfc credit card no ending 7429
They are debitting my card for auto renewal of one assist without much concern
I have given a request for cancellation last year itself evsn then they are debitting
The person from one assist cancellation team is speaking rudely and telling every year i should give a cancellation request and he is asking proof of cancellation i have given last year which i don't have as i requested over phone only
Kindly do the needful
C. Sivakumar
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Belgaum, Karnataka

As per hdfc policy they are obliged to disburse home loan to farmers on cultivation land. However, bank manager denied to process the application as they don't have orders to give loan to farmers, which comes under gram punchayat jurisdiction. Even i am a salaried person and had sufficient agricultural land. It is requested to inform remedy for the same.

Feb 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

HDFC Bank Customer Care's response Dear Sunil,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

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Address: Ahmedabad, Gujarat, 382110

Ad hoc statment charge ₹118.00 deduct from my account
Without information dated on 15 nov 2018
When i reach to branch regarding they cant provide proper solution as well as customer care told same answer.
But my point is that if i cant visit at branch on 04/07/2016 and dont take any statment according to my account so why they charge me ₹118.00
So need to clearification from bank or reverse my ₹118.00 to my account

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560061

Still machine is not working, its been over 13 days, no response from your end. Not sure if hdfc is really serious to do business. Confirm back to us, so that we can go with other solution, instead of loosing so much business.

Largest bank in india, takes 13 days to resolve one deactivation of card machine, and none of your folks have any idea on what is happening. One guy says it is documentation issue, one guy says it is due to physical verification, one guy says it is due to device.

However when i checked with call center today, came to know the account has been deactivated and they refused to register complaint stating they can not take complaint for deactivated accounts.

I am really surprised with the services from hdfc and no one is willing to take any ownership.

Regards
Smitha (Habitat)

On sat, dec 8, 2018 at 6:10 pm akash agrawal wrote:
Dear all, please confirm the status, we are loosing out business.

Regards
Smitha, habitat

On sat, dec 8, 2018 at 1:31 pm wrote:
Dear bangalore hd team/vidyasagar,

Terminal 98632735 is deactivated.

Kindly take it forward for reactivation as merchant is unable to transact on terminal.

Thanks & regards,
=
Pooja j. | service executive - merchant services| mumbai |
Helpdesk no.- (24 x[protected] | merchanthelpdesk. [protected]@hdfcbank.com

HDFC Bank customer support has been notified about the posted complaint.

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Address: Jaipur, Rajasthan, 302021

Hi,
An order on foodpanda got cancelled and my transaction was reversed. I got the following message from hdfc also,
Ur transaction on hdfc bank debit/atm card ending * for rs. 409.88 has been credited/reversed by www.foodpanda. on[protected]:21:17:54. But the same has not reflected in my account yet. I have no idea of the current status of my refund as the message says it has been reversed but the amount is yet to reflect in my account. I kindly request to look into the issue and resolve it.

Jan 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: 560103

Otiya hdfc bangalore she called and asked u approved for free loan. Are u willing take personal... I said yes then she asked all detail i submit through wats up and as well as mail... Then she said km i will contact u tommrow then i'm still asking it is approved or not but she is not revive my phone. And not telling message.. She has tell wt happend.. She doesn't behave like this... I fade withe coustmer service

Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Loan Application No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Nagaon, Assam, 782141

Dear sir
I have a bike loan from nagaon assam but something my financial problem regarding the bike loan pending but 2018 october first i deposited the pending payment after payment bank given me the loan noc but not clear my cibil score so i have problem for my business. I need financial help at my business import export so i contact my bank regarding a business loan approval but nowmy cibil score is very low so i have problem but contact for my bike loan branch of nagaon hdfc bank they are tell me as soon as possible my my cibil score ok. But right now 2month running my civil not good so now i have very problem so please help me..
My pan card no bxcpk1801m

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Jan 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly write to [protected]@hdfcbank.com mentioning the loan account number, CIBIL control number/CIBIL report, to enable us to check and assist.

-Nadia
HDFC Bank Customer Assistance

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Address: 700136

Website: HDFC

Dear sir,
I have home loan in the hdfc sdf kolkata branch, i am facing lots of problem with branch manager mr. Koustav chatterjee (Emailid:koustav. [protected]@hdfc.com). His behavior is very rude and unprofessional against his customer, he does not provide proper information whenever i called he does not pick my call even he does not reply of my mail.
I just wanted to change my loan emi to any other bank due his behavior. Operation manager mr. Sabyasachi ([protected]@hdfc.com) also not interfering in this matter.
I made a prepayment amount around 5 lac but it did not effect to my emi amount, when ask about it he gives very unprofessional reply which just misleading. I am help less, shell i go to court about it. Please help.

Jan 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

As the loan is sourced by HDFC Ltd, please click here (Link- https://bit.ly/2yx5J9L) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Nadia
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 819

edc machine - surrender

request to appoint tamil customer service persons -reg

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employee behaviour

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10000 withdraw by atm money not received account debited

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refund amount refund issue

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annual debit card fees 885?

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reverse transition from flipkart

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not received by the debit card

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hdfc credit card/medical card

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credit card payment/customer id

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imps transfer to wrong account

regarding tracking /transaction id

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cancellation of one assist

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home construction loan to farmers on agricultural land

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hdfc bank adhoc stmt charge debited from my hdfc account

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escalation - 3 - tid no 9863 2735

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reg reversed transaction

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perhaps loan

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cibil score

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complaint against kolkata sdf branch manager

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