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Updated: Jun 7, 2026
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T
Tinku139
from Howrah, West Bengal
Dec 22, 2018
Feb 26, 2025
This thread was updated on Feb 26, 2025
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Address: Howrah, West Bengal, 711106

My salary account (In hdfc bank) was created in my first company, suddenly my father expired in 6th feb 2017 after left my job for some reasons and after all responsibility of my family on me my family lives in varanasi. So, i am arriving in varanasi, after approx 2 years we came in kolkata for living and transfer my lpg connection from my father name for my name, suddenly, iam shocked my subsidy amount transferred in my salary account and check my account which is showing negative balance = -8468.27 (Without informing me or warning me), i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account.

According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine.
Where should i approach now. Please help.
Jan 24, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2018
HDFC Bank Customer Care's response
Dear Customer,

We understand that our Branch Official has contacted you to address your queries and concerns. Please feel free to contact Mr. Shiladitya Ganguly on Shiladitya.[protected]@hdfcbank.com for any further clarification or assistance.

-Anay
HDFC Bank Customer Assistance
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    Vinesh3785
    from Aligarh, Uttar Pradesh
    Dec 22, 2018
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    Address: Bijnor, Uttar Pradesh

    Dear concern,

    My name is vinesh sharma i am ex employee of hdfc bank employee i'd is - v8967. I was working in najibabad u. P. As a pbwd and my branch manager was nirbheyender sharma (N5420) it's all about my branch manager that what he doing with me. I was resign from my job due to my branch manager because he forcely ask to me that give your resign other wise i will terminate to you he abusing with me and ask to me that i am not only your branch manager. I am god of all employees in my branch. It all incidence was happen when my father was hospitalized due to paralysis attack and kidney failure i am requesting to my bm for leave and transfer because my father was in hospital and he need careing but my branch manager mr. Nirbheyender sharma not supporting to me even he start to misbehaving with me ask to me that give resign if you want to care your parents. I have not any single support by my branch manager for in this condition. No one complain against bm because every one want to secure his job i just share my experience because i want that it will not happen with any other employee. I am unemployed since april 2017 and it's total credit goes to my bm mr. Nirbhyender sharma. Sir i know that hdfc bank is growing is very good on day by day but sir it's all about lower scale employee which one is running in market and doing business for bank so please think about him and remove this type of peoples from your organization. I am complain after 2 years of my resignation because if i was complain before then they try to stop my relieving so i was waiting for my relieving letter and now i have my relieving letter and i want to share this to my all respected hdfc bank senior management that please remove this type of people they all are black spot on hdfc bank organization.
    Thank you sir.

    Regards,
    Vinesh sharma
    Jan 25, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 24, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Kindly email us at [protected]@hdfcbank.com and provide us your mobile number and restate your concerns on email so that our team can check and assist you. Alternately, you may email to the Cluster Head Mr. Sanjay Chaturvedi on Sanjay.[protected]@hdfcbank.com.

    -Zubin
    HDFC Bank Customer Assistance
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      Rohit Kotwal
      from Kargil, Jammu and Kashmir
      Dec 22, 2018
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      Address: Jammu, Jammu and Kashmir, 180002

      Dear sir/madam
      My name is rohit kumar and i'm ex sales development manager at hdfc life employee code 142070 at jammu branch. I have sent mails to pfquerries but their is no. Respone please mention my pf account no. So that i can apply for pf. Even i went to nearest branch but hr was not available their so that i face very diffculty to get my pf account. Please help over here i will be very thankfull to you for this kindness.
      Thanks and regards
      Rohit kumar
      Employee id: 142070
      Feb 12, 2019
      Complaint marked as Resolved 
      HDFC Life customer support has been notified about the posted complaint.
      Verified Support
      Jan 12, 2019
      HDFC Life Customer Care's response
      Hi, kindly inform the customer to connect with Business HR for addressing the concern.
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        M
        Mahesh Neemraniya
        from Rewari, Haryana
        Dec 22, 2018
        Resolved
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        Address: Rewari, Haryana, 123501
        Website: [email protected] , [email protected]

        Respected sir/mam,
        I want a solution about my policy becoz i do email for last 20-25 days. But not response in aproper way.
        I do create a policy account threw of policy bazar. And call to me miss icha from grugram policy bazar officce. Her id is pw09624.
        And i call her for cancel the policy after 10days. But not response. I told her last 20 days for cancil the policy in a proper way. But my policy is not canceled and not refund my money in my account.

        My name = mahesh
        Nominee =priya
        Policy number is 20884835
        My account no =[protected]
        Ifsc code =sbin0006238
        A/c holder = mahesh
        D/o/b =09/08/1993
        Policy issue date =17/11/2018
        My mail id is = [protected]@gmail.com
        Feb 13, 2019
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Jan 12, 2019
        HDFC Life Customer Care's response
        Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
        Sir Meri Ek policy hai chalu hai jiska loan
        No hai 416lip89002106 Meri request hai
        Ki ye policy hamein nahin chahiye please
        Aap Meri ye policy cancel karva digiye

        Regards Niteshbhai h jadav
        HDFC Life Customer Care's response, Dec 31, 2018
        Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.
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          R
          ramanmanocha
          from Delhi, Delhi
          Dec 22, 2018
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          Website: hdfc

          Hi,

          I am holding a credit card of hdfc bank. Due to some losses i am not able to pay amount since since september. I have told about entire financial status to your bank, your credit card guys, over the call, and face to face as well.

          When you people have to sell your cards, then you talki so sweet, and say sugar coated #. Now when due to some reason i am not able to pay, your guys are threatening me.

          On 21st december, 2018 - mr. Vineet jaiswal [protected] (He introduced himself as legal advisor, but in reality he was a manager -) came along with his executive amit [protected] came at my place. I was all alone along with my 3 years old grandson. Mr. Vineet threat me in front of my grandson, and he was so afraid that he cried whole night, and was murmerring (Bank wale ayenge, gali denge). Mr. Vineet kept on saying that you give 4000 rupees or else we will not leave this place today. I requested and cried that i don't have right now, but he did not listen to me. I told them to do things in a sophisticated and legal way, but he raised his voice "mujhe mat samjhao kya karna, mujhe authority hai, bank ne mujhe authority di"

          Mr, vineet came to my house again on 22nd december, 2018. He started threatening me "agar aaj paise nahi diye to yahi baitha hu". If i don;t open the main door, then these two start banging on the door, and shout in the stairs. I made him talk to my son, and he started threatening him too. Mr. Vineet said "main tum logo ki call detail nikalvaunga aur sabko bataunga ki bank ka paisa maar ke baithe".

          I have raised a complaint against hdfc and these two people in nearby police station. On monday i will go to women cell, and nhrc for the same. I will make sure that you people get to good lesson. Under rbi guideliness no bank has authority to threat the customer for payment. We people are not running anywhere, but not in a condition to pay.

          You #s how can you threat a lady who is alone at home this way. You freaks, i will post all this on twitter, fb. You threat me that you will find out the call details, i will make a complaint in the police station, as this is legal offense.

          You people think you will threat a lady, and she will shed her tears. My son's friend is a lawyer, and she help him in all such things. Mr. Vineet (This #) said " bank ke paise dene ke liye paise nahi lekin lawyer appoint kiya". First this # said "4000 dedo" then he said "2000 dedo", are you bargaining. Just to achieve your targets, you go to such #.

          Just wait and watch what i do after this.
          Do you think any joke is going on, you will ask for money on the cost of your customer's life. Here is the proof that in september i lodged a complaint, and will take this copy to ngo, women cell, nhrc, to the lawyer for further complaint against hdfc bank, vineet, and credit card depertment.

          Name : raman manocha
          Credit card last digits: 0897
          Phn numb - [protected]

          Stop your guys at my place, or else you will face colateral damages.
          Jan 30, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 26, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected]/66668102 for further assistance in this regard.

          -Nadia
          HDFC Bank Customer Assistance
          Dec 30, 2018
          Updated by ramanmanocha
          ### off. Mr Vineet threat my mother over the call, and she got faint yesterday. I am lodging a police complaint with doctor's prescription. You ###S how can you go so low because of money. You just wait and watch what i do now.

          Tell that ### Vineet to say sorry, appology in front of everybody. Let me put this screen shot everywhere. According to RBI guidelines, you cannot threat your customers
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            R
            Randhirsingh0707
            from Meerut, Uttar Pradesh
            Dec 22, 2018
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            Address: Agra, Uttar Pradesh, 282001

            I hav a hdfc credit card. I have got a rewind call frm customer care with number [protected] But due to some problem i coudant pick up the call. I called back that number.i talked with a lady she didnt tell her name. She has no manners how to deal with customers. Even she abused me. So kindly take the action soon n reply me on my number [protected].
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Suresh Kumar Sharma@TPS
              from Chennai, Tamil Nadu
              Dec 22, 2018
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              Address: Hyderabad, Telangana, 500027

              Respected sir, i suresh kumar sharma husband of nirmal sharma has been harrassed by the executive so called raju. He was harsh, rude and using filthy language and gone to the extent by saying ' nirmal sharma you are chor and credit card tumhare baap ka nahi hai ".
              I request to take proper action against the said raju, if my request not justified, i will lodge a criminal complaint.
              Please take necessary action against the executive.
              Thanks.
              Mobile no : [protected].
              Jan 26, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 26, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have noted your concerns on credit card outstanding and we request you to contact our Debt Management Officer at[protected] / 49187504 to discuss further.

              -Zubin
              HDFC Bank Customer Assistance
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                K
                Karthik_96
                from Hyderabad, Telangana
                Dec 22, 2018
                Resolved
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                Resolved

                I have cancelled a order in flipkart, immediately got a msg from hdfc that

                Ur transaction on hdfc bank debit/atm card ending 3*6 for rs. 1984.00 has been credited/reversed by payuind on[protected]:12:49:20

                I checked the online statement and it is not credited into my account. I am scared please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?
                Jan 25, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 22, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete concern, account no., transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  Suvidh
                  from Rajahmundry, Andhra Pradesh
                  Dec 22, 2018
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                  Address: Raigad, Maharashtra, 410206

                  Dear hdfc credit card team
                  Applied for credit card and got the application ref. No on 30th november 2018
                  My application ref. No is 18k[protected]w1
                  It’s been 23 days and yet the status on the website says inprocess.
                  Didn’t expect such slow service from india’s leading bank.
                  Plus there is no other way except the websit to track the status
                  Kindly help and look into the matter
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Mohit Kumar Mathur.
                    from Anta, Rajasthan
                    Dec 22, 2018
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                    Address: 301019

                    Cancellation of one assist membership
                    I am a hdfc bank credit card holder. The bank has auto activating and debited rs. 1399/- from my credit card number ending with 5564 and same has to convert in to emi without my concern on bill received date: 22/12/2018, even till now i haven't generated my credit card pin. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/- and generated a new bill.

                    Name :- mohit kumar mathur
                    Mobile no. :- [protected]
                    Credit card number ending :- 5564
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Prajas
                      from Bengaluru, Karnataka
                      Dec 22, 2018
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                      Address: Bangalore, Karnataka

                      I have a personal loan with hdfc. I have always made the payment for my loan delayed. My emi is rs. 9697. I have made payments of higher amounts including the additional amount for late fees and interest etc. I had money in my account and suddenly for the first time rs. 236 has been deducted so many times.. More than 5000rs has been deducted. I didn't receive a single message that the bank account has been debited by this amount. On top of all this i now see that some rs. 3164 has been debited again as overdue. My account was clear and i don't understand where this amount is picked up as overdue.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Karim Vazir
                        from Pune, Maharashtra
                        Dec 22, 2018
                        Resolved
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                        Address: Pune, Maharashtra, 411006
                        Website: HDFC Bank

                        I had redeemed around 139800 reward points as e-vouchers which were supposed to be sent to me in form of coupons to my email id

                        I received a text message from hdfc bank on 19th dec 2018 that the coupons had been sent to my email id on 15th dec, but i have not revived any coupons or mails from hdfc bank,

                        Can you please check and let me know or can you please get it resend it to my email id

                        Regards,
                        Karim vazir
                        Jan 30, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 28, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are fully sensitized to your comments expressed with regard to your credit card. We observe that we have responded to your e-mail on December 24, 2018, 03:33 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

                        -Nadia
                        HDFC Bank Customer Assistance
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                          4
                          4run88
                          from Mumbai, Maharashtra
                          Dec 21, 2018
                          Resolved
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                          Resolved

                          I have received a message about something customer mandate reference from hdfc bank.

                          Sms received on 12/19/18
                          Dear customer mandate reference no: hdfc[protected] issued to kotak mahindra bank ltd with value rs. 63364.00 and frequency mnth is received today for processing.

                          Sms received on 12/20/18
                          Ach debit mandate registered for rs. 63364 /- in a/c no. Xxxxxxxxx08903 for kotak mahindra bank ltd with umrn no. Hdfc[protected].

                          Please help!!!
                          Jan 22, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 22, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          In case you haven't requested for ECS, kindly visit the nearest HDFC Bank Branch and submit a request for the closure. Alternatively, you may write to us [protected]@hdfcbank.com from your registered email ID for further assistance.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            Nehshi
                            from Kolkata, West Bengal
                            Dec 21, 2018
                            Resolved
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                            Resolved

                            In my account i am being charged for nwd decchg charges and the amount is 29.50 rs thrice on the same date ie 13/12/18.
                            Although it is my salary account and no such deduction was informed to me. As per rules there should not be any such deduction for use in other bank atm as i have not exceeding the transaction limit as well

                            I am really unhappy with this unprofessional behaviour.
                            Dec 21, 2018
                            Complaint marked as Resolved 
                            I would like to draw your attention that till now no resolution is being given and my complaint is marked as resolved How is this possible..i have just received a mail that someone will be contacting me within few days and then it is showing that it is resolved superb
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 24, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within/outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds, the charges of Rs. 25 per transaction (plus GST) are levied. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              B
                              Balakrishnan Madhusoothana Perumal
                              Dec 21, 2018
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                              Address: 629704

                              Dear sir,
                              Am applied the loan to DCB Bank and i received the amount to my NRE account but that suppose to receive my NRO account. The bank transaction is UTR No.[protected]. So kindly return the amount to DCB Bank original account.

                              Regards,
                              Balakrishnan Madhu
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Dattatray Tidke
                                from Pachora, Maharashtra
                                Dec 21, 2018
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                                Address: 422216
                                Website: [email protected]

                                Dear hdfc bank
                                My credit card 3 times undeliverable blue dart curiars bad performance not send blue dart curiars please send my credit card indian post services my credit card last four no 2243
                                My address at/post koregaon bhima Anandnagar ghar no 2363 pune nagar hiway taluka shirur dist pune pin code 412216 {mo no [protected]/[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Anupam Chugh
                                  from Bhopal, Madhya Pradesh
                                  Dec 21, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560034

                                  My cc was due to be shipped today by blue dart.
                                  No one called or visited.
                                  They updated the status to consignee not available.
                                  Please tell me when will blue dart deliver my courier
                                  All they say on the phone is that you didn't pick the call though in reality no one ever came.

                                  I called they twice and they assured me that my cc would be delivered today.

                                  But it hasn't been so.

                                  I'm not the first person with whom blue dart is doing such tricks.
                                  Jan 25, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 22, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We observe that your credit card was sent to your mailing address and returned undelivered due to reason, 'Need department name/extension number'. In order to confirm your mailing address and request for re-dispatched of the credit card, we request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/1NT9aGT

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    nithin katra
                                    from Hyderabad, Telangana
                                    Dec 21, 2018
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500072

                                    I had purchased an samsung s9 mobile using hdfc cashback offer on 21/08/2018 from HELLO mobile store.
                                    The offer stated that within 90 days the cashback will be credited in the bank account but it's already 120 days yet i have not receive the cashback. none of the local hdfc branches are helping me on this. they either say they have no idea about this or keep telling it will get refunded.
                                    Its sad for a bank like HDFC to treat their customers this way.
                                    Jan 27, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 26, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We note that the cashback of Rs 6000 credited to your card account against the Easy EMI Samsung Mobile Cash Back during August 2018. The relevant credit is reflecting in your December 2018 statement.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      P
                                      Paritosh88
                                      from Delhi, Delhi
                                      Dec 21, 2018
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                                      Dear Sir,
                                      In context with the Loan account # 44230811, In November 2017 i failed to pay the EMI on time i got a call from your 3rd party collectors stating and i quote "Sir, aapane payment miss ki hai, aap ek kaam karo next month bhi mat karna aur usake baad bhi mat karna. Hum fir khud nikal leinge". Due to this statement i knowingly bounced this EMI amount throughout my loan tenure with complaints done on the customer care helpline. Now this October which was my last EMI month i cleared all my dues in regards with compleating my loan for the tenure i opted for. There was an outstanding of Rs 8602 on which 50% amount was waived off and the amount of Rs 4301 was paid and the loan completion letter was shared to me stating the same. Sir, it has been almost 2 months following up with your bank officials still no actions has been taken i have shared my concerned at [protected]@hdfcbank.com but haven't received any feedback, tried calling customer care number they gave me the number of Ms Meenal sethi @[protected] still no response.I have been following up with you guys from past 2 months now I would request your prompt assistance on the same and as a feedback would like to acknowledge the fact that your employees are very rude, non responsive towards customers. Awaiting your response at the earliest.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        ekanshkshetrapa
                                        from Gurgaon, Haryana
                                        Dec 21, 2018
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                                        I received an SMS today around 1:30 pm, which writes as:

                                        "Dear Customer Mandate reference no: HDFC[protected] issued to INDIA BULLS HOUSING FINANCE LTD with value Rs. 33500.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch."

                                        I had applied for home loan in INDIABULLS but I have been making payments from other account and I am not using my HDFC Bank Account anymore.

                                        I would request hdfc bank to immediately stop all processing related to message.
                                        HDFC Bank customer support has been notified about the posted complaint.
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