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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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V
Vickyslove 9782484003
from Bengaluru, Karnataka
Dec 14, 2018
Resolved
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Address: Jaipur, Rajasthan, 302013

Hello as i have received call from hdfc bank jaipur on 1st dec-18 and her name is nisha sharma and she assured me there will be no issue in credit card process and i was already use hdfc bank 2 credit card without any dues im asked her many times before applying plz check as i donot want to waste my docs if it gets rejected but she assured me will be done without any hassle.
I received an sms stating that we acknowledge your hdfc credit card appln cc39745983 under ref no - (18l[protected]n4) and now after 1-week i have received a mail form hdfc bank that application has been rejected no reason shared request kindly share reason and give back my all docs which i have submitted to hdfc bank...
Hdfc very very very disappointing i will ask all my friends and relatives to switch over to other bank as hdfc is big fraud.. No issue i will disconnect all my hdfc account holders.
Jan 20, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is [protected].

-Zubin
HDFC Bank Customer Assistance.
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    A
    Antony Regitan
    from Chennai, Tamil Nadu
    Dec 14, 2018
    Resolved
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    Resolved

    Dear sir,
    I have transferred amount of 6500rs to my mom's account through bhim app. But still not credited to her account. So please look into this problem and refund the money to my account.. Its very urgent details below.

    Transaction i'd:[protected]
    Amount: 6500rs
    Date: 08.12.2019 10.18 pm

    From account: [protected] hdfc
    Ifsc: hdfc0002408

    To account: [protected] iob
    Ifsc: ioba0000124
    +1 photos
    Jan 19, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 17, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 3 working days.

    -Anay
    HDFC Bank Customer Assistance
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      A
      Anish4444
      from Phagwara, Punjab
      Dec 14, 2018
      Resolved
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      Address: Chandigarh, Punjab, 140001
      Website: www.hdfc.com

      Dear sir/ma'am,

      I hold a credit card regalia first with your bank and i'd been charged rs 999 for auto pay debit for which none of the information was given to me by your agents when the card was issued and despite calling them on a daily basis.

      Now they said that i will also be paying a charge for 3.5% on a daily basis for the money i'd withdrawn from the bank. I'd withdrawn rs 2500 last month and i'd already been charged rs 500 as withdrawl charges and now they said that you have to pay the interest. You agents did not give proper advice and we have to suffer the consequences. We are a working class and if we have to pay this much of amount from our pockets than it will be difficult for us to survive.

      I really had a good impression about hdfc bank but after looking at all these charges that you'd framed for me i really do not trust hdfc anymore and would be discontinuing my accounts with hdfc if my issue is not resolved and i do not get a reversal.

      It's really annoying as someone who just used your services has to pay an extra amount for which he was not aware. It's not our fault, it's your representatives and your agents fault who did not disclose all such information while issuing a cared.

      I would request you to revert me back on the same email and kindly let me know if my issue would be resolved or not.

      Regards
      [protected]
      Jan 14, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 14, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please share your Card No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Manoj
      HDFC Bank Customer Assistance
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        S
        sac5hin
        from Nagpur, Maharashtra
        Dec 14, 2018
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        Address: Nashik, Maharashtra, 422004

        Brn cash txn chgs incl gst 121218- mir[protected] there was a deduction of rs.177.00 including gst for depositing the money in the hdfc branchthere was a deduction of rs.177.00 including gst for depositing the money in the hdfc branch there was a deduction of rs.177.00 including gst for depositing the money in the hdfc branchthere was a deduction of rs.177.00 including gst for depositing the money in the hdfc branch
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Rahul Boghara
          from Jamnagar, Gujarat
          Dec 14, 2018
          Resolved
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          Resolved

          Address: Rajkot, Gujarat, 360050

          Hdfc jasdan branch miss use my signature
          Jasdan hdfc bank without my permission
          Using my fake sign for loan gurantor
          I was not sign any agreement
          Now bank sending me court notice
          Again bank send me
          Ministry of finance government of india notice
          I didn't sign any agreement for guarantor
          Bank mis use my hdfc bank account
          Bank people harresting me so many time
          +3 photos
          Jan 18, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 14, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

          -Zubin
          HDFC Bank Customer Assistance.
          Dec 15, 2018
          Updated by Rahul Boghara
          Jasdan branch bank people not answering
          Out bank they are talking with customer
          Many time I was request but people not supporting​
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            R
            Rahul Boghara
            from Jamnagar, Gujarat
            Dec 14, 2018
            Resolved
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            Resolved

            Address: Rajkot, Gujarat, 360050

            : hdfc jasdan branch miss use my signature
            Jasdan hdfc bank without my permission
            Using my fake sign for loan gurantor
            I was not sign any agreement
            Now bank sending me court notice
            Again bank send me
            Ministry of finance government of india notice
            I didn't sign any agreement for guarantor
            Bank mis use my hdfc bank account
            +4 photos
            Jan 19, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 15, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

            -Anay
            HDFC Bank Customer Assistance
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              K
              KADHIR RAJ
              from Coimbatore, Tamil Nadu
              Dec 13, 2018
              Resolved
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              Resolved

              Address: 641001

              I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3301 without my concern on date:28/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

              Oneassist relationship number : 2073857
              Name :- s kadhir raj
              Credit card number ending :- 3301
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Kadhir,

              Greetings from OneAssist!

              Apologies for the inconvenience caused. Please be informed, your membership cancellation is in process with vide service request number 3801710. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day.

              Regards,

              Devendra,

              OneAssist, Social Media Team.
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                M
                Manvith R
                from Bengaluru, Karnataka
                Dec 13, 2018
                Resolved
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                Resolved

                Address: Dakshina Kannada, Karnataka, 575008

                I have applied for hdfc credit card through online on 07/12/18 and till now i haven't received any official communication from hdfc regarding the credit card approval. When i am checking the status it is showing me under review since the past six days. My mobile number is [protected] and my application reference number is dcc[protected]. I hope hdfc looks into this issue and contacts me to solve this issue.
                Jan 18, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dec 13, 2018
                Updated by Manvith R
                I have applied for hdfc credit card through online on 07/12/18 and till now i haven't received any official communication from hdfc regarding the credit card approval.When i am checking the status it is showing me under review since the past six days.My application reference number is DCC[protected].I hope hdfc looks into this issue and contacts me to solve this issue.
                Verified Support
                Dec 17, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand that you wish to have the status of your credit card application. We are unable to trace your application records with the details provided in your communication. We request you to provide us with the following details for us to verify and assist you in this regard.1. Name as mentioned in the application form 2. Address 3.Date on which the application was submitted. 4. Through which link application was submitted, 5. Application reference number ( 16 digit number if any ), 7. Executive name and contact number to whom the application was submitted and 8. Email id. You may write to us at [protected]@hdfcbank.com and we shall assist you.

                -Anay
                HDFC Bank Customer Assistance
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                  R
                  Rohan_Kotwal
                  from Pune, Maharashtra
                  Dec 13, 2018
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                  Address: Pune, Maharashtra

                  I made 3 calls to the phone banking no. [protected] today i.e 13th dec. 2018. The 1st call was made at 8:13PM and was waiting for about 12mins before someone recieved it. He spoke and welcome (it was a male voice) but when i asked for his name he didnt speak. I could here the background sound but he was not willing to speak. So I disconnected the call and called back on the same no. At 8:26pm. After waiting for about 6 to 7 mins someone again recieved the call. Thi time i started with my query and he was not able to resolve it. So i asked him to transfer to supervisor or someone else. He was not willing to do that. After some time he put the call on hold saying he us transferring the call and recieved it himself. On asking his name he said its Rohit Dodkar which I didnt believe looking at his overall approach.
                  So i called again this time at 8:42pm and waited for about 13 mins. Again i could here the same voice. On asking the name he didnt speak. I could clearly hear the background voice. This time I didnt disconnect but the executive disconnected the call immidiately.
                  Once hdfc had very good customer service but now its disheartening to get such service. Really sad.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Ashish Aswale
                    from Pune, Maharashtra
                    Dec 13, 2018
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                    Address: Pune, Maharashtra, 411052

                    This is regarding the transaction performed in sbi atm on 9th june 2018.

                    I have performed total 2 transaction in sbi on that day.

                    Sbi bank in karvenagar branch atm for rs. 2000 both got failed, i have received refund for 1 transaction, but for the second still i have not received.

                    As per the response received from the sbi the 2nd transaction was successful, and which is not the case, so i have requested to get the cc tv footage and complaint was raised.
                    Complaint (Reference id 7483416, 1590579) for cc tv footage was raised 11/07/2018 but i have not received any updated on it.
                    So i have raised the grievance hbl=[protected] and hbl=[protected] i am not getting proper response on this.
                    I have visited the hdfc branch in karve nagar and raised the dispute form on 14/08/2018 for that also there is no update and when i visited the bank they have raised the request once again and now waiting for cc tv footage. It is more than 6 months,
                    Please help me in getting my money back.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Supriya Kijakkar Hemanth
                      from Bengaluru, Karnataka
                      Dec 13, 2018
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                      Address: Bangalore, Karnataka, 560103

                      Hi,

                      I am Supriya Kijakkar. I had closed my credit card (ending 2639) account by calling customer care in the month of November 2016. I had made final settlement by paying all the due amount to the Chennai hdfc branch account. I was confirmed by the customer care executive that my credit card account is closed. From then I am not able to access my credit card account. I believed it is closed. but i keep getting mails for payment reminder and statement. As i do not remember full card number i am not able to talk to any customer care executive also. These mails have become mental harassment now as it includes threatening statements. Even after making final settlement and getting confirmation from the customer care executive I am going through this now after 2years of closing the account. When I asked customer care people to send me confirmation mail saying account is closed they told they dont have mailing procedure. I went by their confirmation over call. So request everyone to be careful about HDFC bank. I think they make us suffer even after doing everything from our side. I am still struggling get in contact with one customer care person to get a clarification and come out of this torture.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        T
                        from Delhi, Delhi
                        Dec 13, 2018
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                        I received a debit message yesterday for my account (Rs 130), with the Car parked nicely at home. So I go online to check and HDFC guys have updated some unknown car number in my account.

                        And the helpline number[protected] is a waste of time, will never reach a customer rep, seems like they have just one guys sitting and handling the entire country.
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                          P
                          Pratik Kotian
                          from Mumbai, Maharashtra
                          Dec 13, 2018
                          Resolved
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                          Resolved

                          Address: 421201

                          I never created a demat account but recently when a depository charge of around rs 885 was deducted from my account. This was regarding the demat account that was opened without my consent. This is a fraud case and i have seen many bank customers facing the same issue. I never created a demat account and i don't do any kind of trading. Also, i tried contacting hdfc through phone but i got no response
                          Jan 20, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 13, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Effective September 01, 2010 there is a revision in the ‘standard’ tariff with respect to the Annual Folio Maintenance Charges (FMC) from Rs. 500/- p.a. to Rs. 750/- p.a. We have introduced a differential transaction based FMC pricing model. Basis this model, the FMC payable by you would be based on the various slabs applicable to the transactions made in your Demat account. This flexibility will give you an opportunity to reduce the FMC in the subsequent year, basis the level of transactions carried out in the current billing cycle (1 year prior to the levy of FMC). Note: All transactions (Market, Off- Market, Demat and Remat) made over the current billing cycle would be considered for computing the subsequent year’s FMC. Presently Mutual Fund & Pledge related transactions made over the current billing cycle (1 year prior to levy of FMC) would not be considered for computing the subsequent year’s FMC applicable for your Demat account Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                          -Anay
                          HDFC Bank Customer Assistance
                          Dear sir

                          My transaction I'd not appear in screen but transaction is successful so I'm not able to complete my up sahayak adhyapak form please provide my transaction I'd

                          Mobile no. [protected]
                          Name Sandeep Kumar Tripathi
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                            J
                            Jinal Chokshi
                            from Mumbai, Maharashtra
                            Dec 13, 2018
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra, 421201

                            I am getting unlimited calls from various numbers of hdfc for making payment for outstanding amount clear. They literally behave very badly with ladies and send unauthorized people to home for collections. Even after requesting to stop all this they dont stop just to complete their targets they give recovery agencies and recovery agencies are behaving very inappropriate. I am going to file a complain now in police station for this harassment as it is mentally disturbing alot and spoiling the health.
                            Jan 25, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 14, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We note that you have sought clarification with regards to your credit card account. We request you to contact our Debt management officers at[protected]/33016802 for further assistance in this regard.

                            -Nadia
                            HDFC Bank Customer Assistance
                            My money got deducted from the Account without any notification Amount Rupees was 767 which I want refund in my account kindly Help me regarding same...

                            credit card outstanding harassment, unethical behaviour, 022-68219423 - Comment #3297982 - Image #0
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                              V
                              Vikas Kumar Jangid
                              from Udaipur, Rajasthan
                              Dec 13, 2018
                              Resolved
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                              Resolved

                              Address: Sikar, Rajasthan

                              Dear sir/maidm,
                              I have open an account in hdfc bank sikar (Rajasthan) from their one person contact me for insurance.
                              He cut 50000 ruppies from account regarding insurance without my permission. And now i call to him he is not attained my phone and he is not give me any kind of documents related to insurance policy
                              My mobile no. Is - [protected]
                              My name is - ram swaroop singh
                              Jan 25, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dec 13, 2018
                              Updated by Vikas Kumar Jangid
                              Sir please given an updated or positive response for insurance purposes
                              On my mobile no that I am uploading on your site
                              Verified Support
                              Dec 13, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
                              Dear HDFC Bank,

                              I'm not looking for personal loan or credit card. Hence, request you to stop calling me and sending SMS on my mobile ([protected])
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                                J
                                jyotiranjan_s
                                from Bengaluru, Karnataka
                                Dec 13, 2018
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560066

                                Acknowledgement no:-hbl=[protected]

                                I am trying to change only mailing address of my account for last 15 days. But it is not happening. I contacted to my bank branch, they are not helping on this.

                                I have written mail to hdfc support but they are alsonot replaying (Acknlodgement no:-hbl=[protected]

                                I want to change my mailing address as asap.
                                Jan 15, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 14, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                -Nadia
                                HDFC Bank Customer Assistance
                                I bought a Samsung note 9 from reliance digital on 26 august 2018, during the time there was a cashback of Rs 6000 to be credited within 90 days, which is not yet credited.
                                Please look into the matter and get the cash back processed at the earliest.
                                Ridima Sharma's reply, Dec 8, 2018
                                Debit ard
                                Pending dues zero please close card
                                It has been more then 7 working day's.May I know how much time it is going to take more to process my application.
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                                  S
                                  SujithKumar B
                                  from Bengaluru, Karnataka
                                  Dec 13, 2018
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600096
                                  Website: www.hdfcbank.com

                                  I had bad experience in hdfc insurance process, please do necessary action for below incident or let me know what is the process to close my salary account and insurance policy,

                                  1. I had a call from hdfc life insurance people and explained the policy 36000 (Policy number:[protected] to claim to my name, so i accepted and did transaction through onlie using my credit card, it was successful and policy document also sent to my email. I have converted the amount 36000 as monthly emi, this is what i know from my side

                                  2. I tried to pay the monthly emi for the above action, then only i noticed 50000 (Policy number:[protected] policy was taken to name without my knowledge on same day which i had on 36, 000 policy. Also this 50000 was debited from my credit card. I dont know how the hell happened without knowledge. I was using hdfc bank for 4 years and it never happened before,

                                  I have spoke with my personal banker karthick and also contacted near by branch am not getting any proper solution from them.

                                  Thanks & regards,
                                  Sujith. B
                                  [protected]
                                  Jan 25, 2019
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 18, 2018
                                  HDFC Life Customer Care's response
                                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                                    S
                                    SHARDA ENTERPRISES
                                    from Delhi, Delhi
                                    Dec 13, 2018
                                    Resolved
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                                    Resolved

                                    Address: 124507

                                    I m going to janakpuri branch. He is saying lod & forclosure recd by courier with in 15 days. But 1 month till time not rec any courier from bank.

                                    How much i m waiting for this type of document required.

                                    Your service is very bad.

                                    I m going to janakpuri branch. Waiting time approx 2.30 hrs

                                    Cutomer time not value.

                                    My account cust id[protected], 44118091, 44118092.

                                    Visit date-13/11/2018 time - 3 pm.

                                    Sr no[protected]

                                    Proposal id[protected]
                                    Jan 13, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 13, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      A
                                      Ajay kumar Balusu
                                      from Surat, Gujarat
                                      Dec 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: 560011

                                      Hi,
                                      Amount 29.50 and 29.50 has got deducted from the current account and salary account respectively with the description (Nwd decchg 05-12-18 cardend * 061218-mir[protected]

                                      There were no email notifications regarding the amount deduction. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                                      +1 photos
                                      Jan 19, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 13, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within/outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds, the charges of Rs. 25 per transaction (plus GST) are levied.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        Rehaan999
                                        from New Delhi, Delhi
                                        Dec 13, 2018
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110092

                                        One of the worst banks i have ever visited... We were intending to establish salary relationship with the so called duplicitous hdfc bank based on the recommendations of one of our business partners, having strength of 50+ employees

                                        To our astonishment, first, at the time of walking into the branch there was no courtesy or welcoming attitude displayed at all, not even by the branch manager. He was rather dedicated to attending some other high profile party from where he might had some material gains expected and showed least interest to our business query, he was infact trying to ignore us somehow relentlessly called up some relationship managment to help us to proceed with the process, surprisingly the relationship manager gave us fake and misleading commitment and didn't even bother to recieve calls post finalization of documents to be picked

                                        That was the extremes o[censored]nprofessionalism and haughty attitude, but we somehow got an opportunity to elope from the clutches of this duplicitous and misleading business, we would otherwise definitely have regretted for our choice to establish our vast business relationship with a mismanaged entity who are way far afield from the actual concept of business etiquettes and professionalism...

                                        You should be ashamed of yourselves...
                                        Jan 15, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 14, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your application number ( If any), the Complete address of Branch where the same was submitted as per website ( Along with IFSC code) and the reference id TTU[protected] in the subject line. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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