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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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S
saddam karikar
from Siliguri, West Bengal
Dec 15, 2018
Resolved
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Resolved

Address: 743251

The bank says i will open your account if you open a rd (Reacurring deposit). Why?
Bank :

Hdfc bank ltd

State :

West bengal

District :

Gobardanga

Branch :

Gobordanga

City :

North 24 parganas

Ifsc code :

Hdfc0004023
Hdfc0004023

Micr code :

[protected]

Branch code :

004023 (Last 6 characters of the ifsc code)

Address :

Garpara b ed college road po gobordanga ps habra north 24 parganas gobardanga west bengal 743252

Phone number :

[protected]
Jan 19, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please write to us at [protected]@hdfcbank.com along with your contact number and complete name for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
I have apllied hdfc credit card and the hdfc bank shared me bluedart courier details and the AWB no shared by hdfc bank shows it is invalid when tried to track in bluedart website.and it haa been 4 days message came to me still i am unable to track the parcle in bluedart website.
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    R
    Rafeekali Puthenveettil
    from Attingal, Kerala
    Dec 15, 2018
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    Address: Kottayam, Kerala

    Iam RAFEEK .school teacher.Iam your customer since 8 Years. I took personal loan three times.Due to some medical treatment now5 EMI are dues..Rajesh, officer of kottayam kerala treated me verybad languages.insulting my personality.He blamed my father and mother, they are cardiac patients. Rajesh sir phone no is [protected].Hdfc .kottayam.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Aravind vk
      from Bengaluru, Karnataka
      Dec 15, 2018
      Resolved
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      Resolved

      Address: 560064
      Website: www.hdfcbank.com

      Hi, i am using hdfc credit card from 2016, i have failed to repay my credit card dues from past 2-3 months from aug 2018 reason cause i have lost my job and i'm currently looking for a new job. After a month of my missed due date few executives kept calling me in different number to my registered mobile number asking me to repay the dues, every time i explained them my situation that i have lost my job, give me some time to repay but no one understood or was ready to understand my concern instead they started harassing me through whatsapp texting me from different numbers and threatening me and abusing me in local language that is kannada.in reply i told them please don't use whatsapp to communicate instead call me to my registered number or email me then i immediately called up the hdfc credit card customer care [protected] and explained, they said me that we are not responsible, kindly contact this number [protected], which i did then a executive told me that this will not repeat again and took all the details of the people who contacted me in whatsapp like there multiple numbers and told me that within evening our bangalore collection head will speak to you but no one contacted me regarding this issue instead the collection executive kept making voice call in whatsapp, saying that tell me where you are now, i'm coming with 4 other people to meet you and more than 4 to 5 people had contacted me saying that i'm hdfc manager from richmond circle branch and i'm dealing your case but non of the executive told me their real names. I always told them that give me some more will repay and always responded to the calls but now the collection executive is saying that we are from collection department so we can use whatsapp and facebook to communicate and come to your address and loot things of which belongs to you and even he said that i will be using these social media as the collection procedure, do whatever you can do. So i am planning to put complaint in consumer court cause i'm worried about my safely and again i contacted hdfc phone banking ([protected]) and raised a complaint on 12 nov 2018 and they told me that we will contact you within 7-10 working dates and in the last week of nov, a lady spoke to me regarding this compliant and i explained everything and shared all the whatsapp phone call number to her and even i told her i want to go for settlement cause i can't take all these anymore and the lady told we would contact you within 48 hours regarding settlement then later nobody contacted me, my complaint number is [protected] and even i mailed hdfc at (Customerservices. [protected]@hdfcbank.com) but they did response saying thank you for writing to us, the calls/visits by collection agents, these are as per our process of recovery of overdues but they never considered about whatsapp calls and texts and i want to know is social media is legal platform to communicate the customers.?
      And
      In the first week of dec, a collection agent name mahesh (His phone number is [protected]) and asked me regarding monthly pending dues and i told him that i have raised a compliant regarding settlement and waiting for the reply but he didn't understand what i said cause he only knew the local language and he told that evening i will call and my manager will talk to you but that evening he didn't call me and again after 2 days he called and asking for monthly pending dues, then again i explained him and cut the call. Now today 15th dec, that same agent (Mahesh) has gone to my house address and asked for monthly dues, where only my parents live in the house and spoke in the local language cause the agent didn't know english, now after i raised a compliant and ready for the settlement. Why do the collection agent ask for monthly pending dues? What's happening, if this continues then i may have to complaint to banking ombudsman (Rbi).

      I had previous written a complaint regarding the same issue to www.consumercomplaints.in and i got a reply to contact [protected]@hdfcbank.com to share my credit card and contact details. Which i did but no responses.
      So, again i'm writing to consumer complaints with all the attached screenshots of executives who contacted me in whatsapp.
      Jan 18, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 18, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

      -Zubin
      HDFC Bank Customer Assistance
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        R
        R V INDIRESH
        from Chennai, Tamil Nadu
        Dec 15, 2018
        Resolved
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        Resolved

        Address: 560102

        I am a non resident indian now visiting bangalore. I have savings account and linked online reading account with hdfc bank and hdfc securities since long. I am frantically repeatedly trying to contact for some information reg demat account and trading account when the customer turns as n r i from your richmond road branch. My experience is awful. You try the tel line and experience yourself. I could not even contact your customer dare no. I need to contact them urgently. You tell me whom to contact now? You give me a number where somebody will answer the call in the first instance. Let me see how much time you will take. Then i decide whether to continue my relation with hdfc or not.
        Feb 6, 2019
        Complaint marked as Resolved 
        HDFC Securities customer support has been notified about the posted complaint.
        Verified Support
        Jan 01, 2019
        HDFC Securities Customer Care's response
        Dear Customer

        Greetings from HDFC Securities Ltd !!!

        In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com"
        We will be happy to assist you.

        Regards
        Customer Care
        HDFC Securities Ltd
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          R
          ravipetlur
          from Bengaluru, Karnataka
          Dec 15, 2018
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          Address: 560066

          I bought a pixel phone from flipkart on sun, may 13th '18. The offer was avail the 6 months emi on debit card and 10000 inr will be credited as cash back. It's been more than 7 months and cash back has not be credited to the account. Its becoming a hell of a job to follow up and go through # hdfc customer care. Virtual relationship manager assigned is just a gimmick and they will never be reachable when you have any query...
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            naikbhavin
            from Surat, Gujarat
            Dec 15, 2018
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            I am using payzapp for online transactions since a long time. As we know payzapp allows loading of money in to pay zapp card only through debit/credit cards. I have added 2 cards to my payzapp wallet. One of icici and second bank of india. I am trying to load money to my payzapp wallet for last 10 days. I used both the cards (Icici & boi), but every time transaction gets failed with the use of both the cards. I contacted payzapp customer care and mr. Sadiq from their customer help desk replied me that it is the problem of banks and not of payzapp. I am successfully doing all transactions with both the cards at other shopping outlets and wallets. The problem is only with payzapp. I uninstalled payzapp and re-installed and tried but the same problem exists. Payzapp is not answering to me. I believe payzapp is not going to wind up and close the app. I am not getting help and solution to my problem. Expecting a solution to my problem through this portal.
            HDFC Bank customer support has been notified about the posted complaint.
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              J
              Josku
              Dec 15, 2018
              Resolved
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              Resolved

              Address: Kottayam, Kerala, 686512

              I have surrendered my plan and submitted all requested details.

              Hdfc is playing games, first they wrote my name wrong so that the payment does not go through. Once this was fixed, after 2 days they need neft proof and kyc which were given at the branch.

              There is absolutely no integrity and morale value for this company. They trap you into a policy and wont process surrender or closure. I hope i get my money.

              Jose
              Jan 19, 2019
              Complaint marked as Resolved 
              HDFC Life customer support has been notified about the posted complaint.
              Verified Support
              Dec 18, 2018
              HDFC Life Customer Care's response
              Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                R
                Rajesh198412
                from Delhi, Delhi
                Dec 15, 2018
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                Dear sir,

                Regarding car loan account. No 62578093. Hdfc bank is cheating with me rate of interest. Please look into on this.

                I have apply the loan bank is not send me the any email confirmation regarding rate interest as per our telephone discussion our loan is 9.50 rate. But bank has change the rate of interest 10 with my confirmation.
                If bank has not send the any email communication regarding the rate of interest the why ask me share the artifact.
                Bank has singed pre-approval loan agreement. But with my confirmation why is transfer the loan amount.

                Thanks & reagrds

                Rajah mishra
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  G
                  gaurav_moon
                  from Delhi, Delhi
                  Dec 15, 2018
                  Resolved
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                  Resolved

                  Address: Gurgaon, Haryana, 122011

                  Hi,
                  My recently opened saving bank account in hdfc bank was put on hold due to non payment of an old credit card bill, i wish to ask why did not you intimate before linking it with the saving bank account.
                  And how did you get the authority to did the same.
                  I am not earning right now and having a major financial crises.
                  I would request you to please reduce the interest charges and late payment fees from the credit card and put an emi against the same, so as to make it easy for me to pay.
                  Thanks
                  Jan 19, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 17, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We invite your attention to our Card Usage Guide where it is clearly mentioned that the Bank, at any time and without notice, will have a right of lien and set off on all monies belonging to the card member standing to their credit in any account whatsoever with the bank or in the possession or custody of the bank. In the event of non receipt of payment, delayed payment or payment less than the total minimum amount due the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement. Please visit https://bit.ly/2k7MGwQ for further clarifications.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    C
                    chetu gohi
                    from Anand, Gujarat
                    Dec 14, 2018
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                    Address: Bharuch, Gujarat, 392001
                    Website: consumer complaint

                    Hello all,

                    I had purchased an note 8 using hdfc cashback offer on 23/07/2018
                    The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's already 130 days (More than 4 months) yet i have not received the cashback and hdfc helpline are not providing and most of times not working at all.

                    This was purchased from shree ganesh mobile from bharuch gujrat.

                    My hdfc consumer durable loan no[protected]
                    Mob-[protected]
                    Email id - [protected]@gmail.com
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dec 14, 2018
                    Updated by chetu gohi
                    please revert me asps
                    Dec 24, 2018
                    Updated by chetu gohi
                    who is said complaint is closed there is no solution are provide to me.kindly resolve complaint, after close this
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                      R
                      Rameshkumar Soma
                      from Mumbai, Maharashtra
                      Dec 14, 2018
                      Resolved
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                      Resolved

                      Address: 500032

                      Today (14 dec 2018) 13.56pm onwards to 14.20pm in between 4 fake transactions happened from my card and rs 38274/- used with 4 transactions.

                      I have submitted card holder dispute form in nearest hdfc branch today.

                      Kindly help me to reverse my amount which is not used by me.

                      I am not authorizing all 4 fake transactions happened from outside of my city.

                      Ramesh from hyd.
                      Jan 19, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 17, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                      -Zubin
                      HDFC Bank Customer Assistance
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                        M
                        Manish7379
                        Dec 14, 2018
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                        Address: 560066
                        Website: hdfc.com

                        Hi -

                        I have a salary account with hdfc bank and the customer id is 72341689

                        I had linked my kotak ins to my hdfc to deduct amount via ecs, provided the automatic deposit to kotak was off, but i paid directly through the kotak portal before due date.
                        But hdfc bank has deducted rs. 590.00in the above deductions, i not even received any intimation via call/email/sms from the bank before deductions.

                        Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          V
                          Vickyslove 9782484003
                          from Bengaluru, Karnataka
                          Dec 14, 2018
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                          Address: Jaipur, Rajasthan, 302013

                          Dear hdfc

                          Please note that i applied for hdfc credit card and got reference no : 18l[protected]n4. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

                          Today got checked in hdfc link showing track your card application. Found the reason as follows.

                          Application reference number
                          18l[protected]n4
                          Status
                          Disapproved
                          Remarks
                          Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

                          We told to hdfc financial who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively.

                          I called customer care and they are not giving any reason for rejection. As per rbi guideline hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman.

                          We want reason for rejection as it will hit my cibil. My cibil was all clear and i got alredy two credit card of hdfc on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past.

                          Please provide reason or else i will file case in consumer court.

                          Regards

                          Vikash khidiya
                          [protected]
                          [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            V
                            Vickyslove 9782484003
                            from Bengaluru, Karnataka
                            Dec 14, 2018
                            Resolved
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                            Resolved

                            Address: Jaipur, Rajasthan, 302013

                            Hello as i have received call from hdfc bank jaipur on 1st dec-18 and her name is nisha sharma and she assured me there will be no issue in credit card process and i was already use hdfc bank 2 credit card without any dues im asked her many times before applying plz check as i donot want to waste my docs if it gets rejected but she assured me will be done without any hassle.
                            I received an sms stating that we acknowledge your hdfc credit card appln cc39745983 under ref no - (18l[protected]n4) and now after 1-week i have received a mail form hdfc bank that application has been rejected no reason shared request kindly share reason and give back my all docs which i have submitted to hdfc bank...
                            Hdfc very very very disappointing i will ask all my friends and relatives to switch over to other bank as hdfc is big fraud.. No issue i will disconnect all my hdfc account holders.
                            Jan 20, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 17, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is [protected].

                            -Zubin
                            HDFC Bank Customer Assistance.
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                              A
                              Antony Regitan
                              from Chennai, Tamil Nadu
                              Dec 14, 2018
                              Resolved
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                              Resolved

                              Dear sir,
                              I have transferred amount of 6500rs to my mom's account through bhim app. But still not credited to her account. So please look into this problem and refund the money to my account.. Its very urgent details below.

                              Transaction i'd:[protected]
                              Amount: 6500rs
                              Date: 08.12.2019 10.18 pm

                              From account: [protected] hdfc
                              Ifsc: hdfc0002408

                              To account: [protected] iob
                              Ifsc: ioba0000124
                              Jan 19, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 17, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 3 working days.

                              -Anay
                              HDFC Bank Customer Assistance
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                                A
                                Anish4444
                                from Phagwara, Punjab
                                Dec 14, 2018
                                Resolved
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                                Resolved

                                Address: Chandigarh, Punjab, 140001
                                Website: www.hdfc.com

                                Dear sir/ma'am,

                                I hold a credit card regalia first with your bank and i'd been charged rs 999 for auto pay debit for which none of the information was given to me by your agents when the card was issued and despite calling them on a daily basis.

                                Now they said that i will also be paying a charge for 3.5% on a daily basis for the money i'd withdrawn from the bank. I'd withdrawn rs 2500 last month and i'd already been charged rs 500 as withdrawl charges and now they said that you have to pay the interest. You agents did not give proper advice and we have to suffer the consequences. We are a working class and if we have to pay this much of amount from our pockets than it will be difficult for us to survive.

                                I really had a good impression about hdfc bank but after looking at all these charges that you'd framed for me i really do not trust hdfc anymore and would be discontinuing my accounts with hdfc if my issue is not resolved and i do not get a reversal.

                                It's really annoying as someone who just used your services has to pay an extra amount for which he was not aware. It's not our fault, it's your representatives and your agents fault who did not disclose all such information while issuing a cared.

                                I would request you to revert me back on the same email and kindly let me know if my issue would be resolved or not.

                                Regards
                                [protected]
                                Jan 14, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 14, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please share your Card No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  S
                                  sac5hin
                                  from Nagpur, Maharashtra
                                  Dec 14, 2018
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                                  Address: Nashik, Maharashtra, 422004

                                  Brn cash txn chgs incl gst 121218- mir[protected] there was a deduction of rs.177.00 including gst for depositing the money in the hdfc branchthere was a deduction of rs.177.00 including gst for depositing the money in the hdfc branch there was a deduction of rs.177.00 including gst for depositing the money in the hdfc branchthere was a deduction of rs.177.00 including gst for depositing the money in the hdfc branch
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    Rahul Boghara
                                    from Jamnagar, Gujarat
                                    Dec 14, 2018
                                    Resolved
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                                    Resolved

                                    Address: Rajkot, Gujarat, 360050

                                    Hdfc jasdan branch miss use my signature
                                    Jasdan hdfc bank without my permission
                                    Using my fake sign for loan gurantor
                                    I was not sign any agreement
                                    Now bank sending me court notice
                                    Again bank send me
                                    Ministry of finance government of india notice
                                    I didn't sign any agreement for guarantor
                                    Bank mis use my hdfc bank account
                                    Bank people harresting me so many time
                                    Jan 18, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 14, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                    -Zubin
                                    HDFC Bank Customer Assistance.
                                    Dec 15, 2018
                                    Updated by Rahul Boghara
                                    Jasdan branch bank people not answering
                                    Out bank they are talking with customer
                                    Many time I was request but people not supporting​
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                                      R
                                      Rahul Boghara
                                      from Jamnagar, Gujarat
                                      Dec 14, 2018
                                      Resolved
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                                      Resolved

                                      Address: Rajkot, Gujarat, 360050

                                      : hdfc jasdan branch miss use my signature
                                      Jasdan hdfc bank without my permission
                                      Using my fake sign for loan gurantor
                                      I was not sign any agreement
                                      Now bank sending me court notice
                                      Again bank send me
                                      Ministry of finance government of india notice
                                      I didn't sign any agreement for guarantor
                                      Bank mis use my hdfc bank account
                                      Jan 19, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 15, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        K
                                        KADHIR RAJ
                                        from Coimbatore, Tamil Nadu
                                        Dec 13, 2018
                                        Resolved
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                                        Resolved

                                        Address: 641001

                                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3301 without my concern on date:28/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                                        Oneassist relationship number : 2073857
                                        Name :- s kadhir raj
                                        Credit card number ending :- 3301
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Kadhir,

                                        Greetings from OneAssist!

                                        Apologies for the inconvenience caused. Please be informed, your membership cancellation is in process with vide service request number 3801710. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day.

                                        Regards,

                                        Devendra,

                                        OneAssist, Social Media Team.
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