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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 817

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C
chetu gohi
from Anand, Gujarat
Dec 14, 2018
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Address: Bharuch, Gujarat, 392001
Website: consumer complaint

Hello all,

I had purchased an note 8 using hdfc cashback offer on 23/07/2018
The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's already 130 days (More than 4 months) yet i have not received the cashback and hdfc helpline are not providing and most of times not working at all.

This was purchased from shree ganesh mobile from bharuch gujrat.

My hdfc consumer durable loan no[protected]
Mob-[protected]
Email id - [protected]@gmail.com
HDFC Bank customer support has been notified about the posted complaint.
Dec 14, 2018
Updated by chetu gohi
please revert me asps
Dec 24, 2018
Updated by chetu gohi
who is said complaint is closed there is no solution are provide to me.kindly resolve complaint, after close this
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    R
    Rameshkumar Soma
    from Mumbai, Maharashtra
    Dec 14, 2018
    Resolved
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    Resolved

    Address: 500032

    Today (14 dec 2018) 13.56pm onwards to 14.20pm in between 4 fake transactions happened from my card and rs 38274/- used with 4 transactions.

    I have submitted card holder dispute form in nearest hdfc branch today.

    Kindly help me to reverse my amount which is not used by me.

    I am not authorizing all 4 fake transactions happened from outside of my city.

    Ramesh from hyd.
    Jan 19, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 17, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

    -Zubin
    HDFC Bank Customer Assistance
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      M
      Manish7379
      Dec 14, 2018
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      Address: 560066
      Website: hdfc.com

      Hi -

      I have a salary account with hdfc bank and the customer id is 72341689

      I had linked my kotak ins to my hdfc to deduct amount via ecs, provided the automatic deposit to kotak was off, but i paid directly through the kotak portal before due date.
      But hdfc bank has deducted rs. 590.00in the above deductions, i not even received any intimation via call/email/sms from the bank before deductions.

      Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        Vickyslove 9782484003
        from Bengaluru, Karnataka
        Dec 14, 2018
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        Address: Jaipur, Rajasthan, 302013

        Dear hdfc

        Please note that i applied for hdfc credit card and got reference no : 18l[protected]n4. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

        Today got checked in hdfc link showing track your card application. Found the reason as follows.

        Application reference number
        18l[protected]n4
        Status
        Disapproved
        Remarks
        Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

        We told to hdfc financial who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively.

        I called customer care and they are not giving any reason for rejection. As per rbi guideline hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman.

        We want reason for rejection as it will hit my cibil. My cibil was all clear and i got alredy two credit card of hdfc on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past.

        Please provide reason or else i will file case in consumer court.

        Regards

        Vikash khidiya
        [protected]
        [protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          Vickyslove 9782484003
          from Bengaluru, Karnataka
          Dec 14, 2018
          Resolved
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          Resolved

          Address: Jaipur, Rajasthan, 302013

          Hello as i have received call from hdfc bank jaipur on 1st dec-18 and her name is nisha sharma and she assured me there will be no issue in credit card process and i was already use hdfc bank 2 credit card without any dues im asked her many times before applying plz check as i donot want to waste my docs if it gets rejected but she assured me will be done without any hassle.
          I received an sms stating that we acknowledge your hdfc credit card appln cc39745983 under ref no - (18l[protected]n4) and now after 1-week i have received a mail form hdfc bank that application has been rejected no reason shared request kindly share reason and give back my all docs which i have submitted to hdfc bank...
          Hdfc very very very disappointing i will ask all my friends and relatives to switch over to other bank as hdfc is big fraud.. No issue i will disconnect all my hdfc account holders.
          Jan 20, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 17, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is [protected].

          -Zubin
          HDFC Bank Customer Assistance.
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            A
            Antony Regitan
            from Chennai, Tamil Nadu
            Dec 14, 2018
            Resolved
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            Resolved

            Dear sir,
            I have transferred amount of 6500rs to my mom's account through bhim app. But still not credited to her account. So please look into this problem and refund the money to my account.. Its very urgent details below.

            Transaction i'd:[protected]
            Amount: 6500rs
            Date: 08.12.2019 10.18 pm

            From account: [protected] hdfc
            Ifsc: hdfc0002408

            To account: [protected] iob
            Ifsc: ioba0000124
            Jan 19, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 17, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 3 working days.

            -Anay
            HDFC Bank Customer Assistance
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              A
              Anish4444
              from Phagwara, Punjab
              Dec 14, 2018
              Resolved
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              Resolved

              Address: Chandigarh, Punjab, 140001
              Website: www.hdfc.com

              Dear sir/ma'am,

              I hold a credit card regalia first with your bank and i'd been charged rs 999 for auto pay debit for which none of the information was given to me by your agents when the card was issued and despite calling them on a daily basis.

              Now they said that i will also be paying a charge for 3.5% on a daily basis for the money i'd withdrawn from the bank. I'd withdrawn rs 2500 last month and i'd already been charged rs 500 as withdrawl charges and now they said that you have to pay the interest. You agents did not give proper advice and we have to suffer the consequences. We are a working class and if we have to pay this much of amount from our pockets than it will be difficult for us to survive.

              I really had a good impression about hdfc bank but after looking at all these charges that you'd framed for me i really do not trust hdfc anymore and would be discontinuing my accounts with hdfc if my issue is not resolved and i do not get a reversal.

              It's really annoying as someone who just used your services has to pay an extra amount for which he was not aware. It's not our fault, it's your representatives and your agents fault who did not disclose all such information while issuing a cared.

              I would request you to revert me back on the same email and kindly let me know if my issue would be resolved or not.

              Regards
              [protected]
              Jan 14, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 14, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please share your Card No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Manoj
              HDFC Bank Customer Assistance
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                S
                sac5hin
                from Nagpur, Maharashtra
                Dec 14, 2018
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                Address: Nashik, Maharashtra, 422004

                Brn cash txn chgs incl gst 121218- mir[protected] there was a deduction of rs.177.00 including gst for depositing the money in the hdfc branchthere was a deduction of rs.177.00 including gst for depositing the money in the hdfc branch there was a deduction of rs.177.00 including gst for depositing the money in the hdfc branchthere was a deduction of rs.177.00 including gst for depositing the money in the hdfc branch
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Rahul Boghara
                  from Jamnagar, Gujarat
                  Dec 14, 2018
                  Resolved
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                  Resolved

                  Address: Rajkot, Gujarat, 360050

                  Hdfc jasdan branch miss use my signature
                  Jasdan hdfc bank without my permission
                  Using my fake sign for loan gurantor
                  I was not sign any agreement
                  Now bank sending me court notice
                  Again bank send me
                  Ministry of finance government of india notice
                  I didn't sign any agreement for guarantor
                  Bank mis use my hdfc bank account
                  Bank people harresting me so many time
                  Jan 18, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 14, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                  -Zubin
                  HDFC Bank Customer Assistance.
                  Dec 15, 2018
                  Updated by Rahul Boghara
                  Jasdan branch bank people not answering
                  Out bank they are talking with customer
                  Many time I was request but people not supporting​
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                    R
                    Rahul Boghara
                    from Jamnagar, Gujarat
                    Dec 14, 2018
                    Resolved
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                    Resolved

                    Address: Rajkot, Gujarat, 360050

                    : hdfc jasdan branch miss use my signature
                    Jasdan hdfc bank without my permission
                    Using my fake sign for loan gurantor
                    I was not sign any agreement
                    Now bank sending me court notice
                    Again bank send me
                    Ministry of finance government of india notice
                    I didn't sign any agreement for guarantor
                    Bank mis use my hdfc bank account
                    Jan 19, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 15, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                    -Anay
                    HDFC Bank Customer Assistance
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                      K
                      KADHIR RAJ
                      from Coimbatore, Tamil Nadu
                      Dec 13, 2018
                      Resolved
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                      Resolved

                      Address: 641001

                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3301 without my concern on date:28/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                      Oneassist relationship number : 2073857
                      Name :- s kadhir raj
                      Credit card number ending :- 3301
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Kadhir,

                      Greetings from OneAssist!

                      Apologies for the inconvenience caused. Please be informed, your membership cancellation is in process with vide service request number 3801710. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day.

                      Regards,

                      Devendra,

                      OneAssist, Social Media Team.
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                        M
                        Manvith R
                        from Bengaluru, Karnataka
                        Dec 13, 2018
                        Resolved
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                        Resolved

                        Address: Dakshina Kannada, Karnataka, 575008

                        I have applied for hdfc credit card through online on 07/12/18 and till now i haven't received any official communication from hdfc regarding the credit card approval. When i am checking the status it is showing me under review since the past six days. My mobile number is [protected] and my application reference number is dcc[protected]. I hope hdfc looks into this issue and contacts me to solve this issue.
                        Jan 18, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dec 13, 2018
                        Updated by Manvith R
                        I have applied for hdfc credit card through online on 07/12/18 and till now i haven't received any official communication from hdfc regarding the credit card approval.When i am checking the status it is showing me under review since the past six days.My application reference number is DCC[protected].I hope hdfc looks into this issue and contacts me to solve this issue.
                        Verified Support
                        Dec 17, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that you wish to have the status of your credit card application. We are unable to trace your application records with the details provided in your communication. We request you to provide us with the following details for us to verify and assist you in this regard.1. Name as mentioned in the application form 2. Address 3.Date on which the application was submitted. 4. Through which link application was submitted, 5. Application reference number ( 16 digit number if any ), 7. Executive name and contact number to whom the application was submitted and 8. Email id. You may write to us at [protected]@hdfcbank.com and we shall assist you.

                        -Anay
                        HDFC Bank Customer Assistance
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                          R
                          Rohan_Kotwal
                          from Pune, Maharashtra
                          Dec 13, 2018
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                          Address: Pune, Maharashtra

                          I made 3 calls to the phone banking no. [protected] today i.e 13th dec. 2018. The 1st call was made at 8:13PM and was waiting for about 12mins before someone recieved it. He spoke and welcome (it was a male voice) but when i asked for his name he didnt speak. I could here the background sound but he was not willing to speak. So I disconnected the call and called back on the same no. At 8:26pm. After waiting for about 6 to 7 mins someone again recieved the call. Thi time i started with my query and he was not able to resolve it. So i asked him to transfer to supervisor or someone else. He was not willing to do that. After some time he put the call on hold saying he us transferring the call and recieved it himself. On asking his name he said its Rohit Dodkar which I didnt believe looking at his overall approach.
                          So i called again this time at 8:42pm and waited for about 13 mins. Again i could here the same voice. On asking the name he didnt speak. I could clearly hear the background voice. This time I didnt disconnect but the executive disconnected the call immidiately.
                          Once hdfc had very good customer service but now its disheartening to get such service. Really sad.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Ashish Aswale
                            from Pune, Maharashtra
                            Dec 13, 2018
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                            Address: Pune, Maharashtra, 411052

                            This is regarding the transaction performed in sbi atm on 9th june 2018.

                            I have performed total 2 transaction in sbi on that day.

                            Sbi bank in karvenagar branch atm for rs. 2000 both got failed, i have received refund for 1 transaction, but for the second still i have not received.

                            As per the response received from the sbi the 2nd transaction was successful, and which is not the case, so i have requested to get the cc tv footage and complaint was raised.
                            Complaint (Reference id 7483416, 1590579) for cc tv footage was raised 11/07/2018 but i have not received any updated on it.
                            So i have raised the grievance hbl=[protected] and hbl=[protected] i am not getting proper response on this.
                            I have visited the hdfc branch in karve nagar and raised the dispute form on 14/08/2018 for that also there is no update and when i visited the bank they have raised the request once again and now waiting for cc tv footage. It is more than 6 months,
                            Please help me in getting my money back.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Supriya Kijakkar Hemanth
                              from Bengaluru, Karnataka
                              Dec 13, 2018
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                              Address: Bangalore, Karnataka, 560103

                              Hi,

                              I am Supriya Kijakkar. I had closed my credit card (ending 2639) account by calling customer care in the month of November 2016. I had made final settlement by paying all the due amount to the Chennai hdfc branch account. I was confirmed by the customer care executive that my credit card account is closed. From then I am not able to access my credit card account. I believed it is closed. but i keep getting mails for payment reminder and statement. As i do not remember full card number i am not able to talk to any customer care executive also. These mails have become mental harassment now as it includes threatening statements. Even after making final settlement and getting confirmation from the customer care executive I am going through this now after 2years of closing the account. When I asked customer care people to send me confirmation mail saying account is closed they told they dont have mailing procedure. I went by their confirmation over call. So request everyone to be careful about HDFC bank. I think they make us suffer even after doing everything from our side. I am still struggling get in contact with one customer care person to get a clarification and come out of this torture.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                T
                                from Delhi, Delhi
                                Dec 13, 2018
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                                I received a debit message yesterday for my account (Rs 130), with the Car parked nicely at home. So I go online to check and HDFC guys have updated some unknown car number in my account.

                                And the helpline number[protected] is a waste of time, will never reach a customer rep, seems like they have just one guys sitting and handling the entire country.
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                                  Pratik Kotian
                                  from Mumbai, Maharashtra
                                  Dec 13, 2018
                                  Resolved
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                                  Resolved

                                  Address: 421201

                                  I never created a demat account but recently when a depository charge of around rs 885 was deducted from my account. This was regarding the demat account that was opened without my consent. This is a fraud case and i have seen many bank customers facing the same issue. I never created a demat account and i don't do any kind of trading. Also, i tried contacting hdfc through phone but i got no response
                                  Jan 20, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 13, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Effective September 01, 2010 there is a revision in the ‘standard’ tariff with respect to the Annual Folio Maintenance Charges (FMC) from Rs. 500/- p.a. to Rs. 750/- p.a. We have introduced a differential transaction based FMC pricing model. Basis this model, the FMC payable by you would be based on the various slabs applicable to the transactions made in your Demat account. This flexibility will give you an opportunity to reduce the FMC in the subsequent year, basis the level of transactions carried out in the current billing cycle (1 year prior to the levy of FMC). Note: All transactions (Market, Off- Market, Demat and Remat) made over the current billing cycle would be considered for computing the subsequent year’s FMC. Presently Mutual Fund & Pledge related transactions made over the current billing cycle (1 year prior to levy of FMC) would not be considered for computing the subsequent year’s FMC applicable for your Demat account Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Dear sir

                                  My transaction I'd not appear in screen but transaction is successful so I'm not able to complete my up sahayak adhyapak form please provide my transaction I'd

                                  Mobile no. [protected]
                                  Name Sandeep Kumar Tripathi
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                                    J
                                    Jinal Chokshi
                                    from Mumbai, Maharashtra
                                    Dec 13, 2018
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 421201

                                    I am getting unlimited calls from various numbers of hdfc for making payment for outstanding amount clear. They literally behave very badly with ladies and send unauthorized people to home for collections. Even after requesting to stop all this they dont stop just to complete their targets they give recovery agencies and recovery agencies are behaving very inappropriate. I am going to file a complain now in police station for this harassment as it is mentally disturbing alot and spoiling the health.
                                    Jan 25, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 14, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We note that you have sought clarification with regards to your credit card account. We request you to contact our Debt management officers at[protected]/33016802 for further assistance in this regard.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    My money got deducted from the Account without any notification Amount Rupees was 767 which I want refund in my account kindly Help me regarding same...
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                                      V
                                      Vikas Kumar Jangid
                                      from Udaipur, Rajasthan
                                      Dec 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: Sikar, Rajasthan

                                      Dear sir/maidm,
                                      I have open an account in hdfc bank sikar (Rajasthan) from their one person contact me for insurance.
                                      He cut 50000 ruppies from account regarding insurance without my permission. And now i call to him he is not attained my phone and he is not give me any kind of documents related to insurance policy
                                      My mobile no. Is - [protected]
                                      My name is - ram swaroop singh
                                      Jan 25, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dec 13, 2018
                                      Updated by Vikas Kumar Jangid
                                      Sir please given an updated or positive response for insurance purposes
                                      On my mobile no that I am uploading on your site
                                      Verified Support
                                      Dec 13, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Dear HDFC Bank,

                                      I'm not looking for personal loan or credit card. Hence, request you to stop calling me and sending SMS on my mobile ([protected])
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                                        jyotiranjan_s
                                        from Bengaluru, Karnataka
                                        Dec 13, 2018
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560066

                                        Acknowledgement no:-hbl=[protected]

                                        I am trying to change only mailing address of my account for last 15 days. But it is not happening. I contacted to my bank branch, they are not helping on this.

                                        I have written mail to hdfc support but they are alsonot replaying (Acknlodgement no:-hbl=[protected]

                                        I want to change my mailing address as asap.
                                        Jan 15, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 14, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                        -Nadia
                                        HDFC Bank Customer Assistance
                                        I bought a Samsung note 9 from reliance digital on 26 august 2018, during the time there was a cashback of Rs 6000 to be credited within 90 days, which is not yet credited.
                                        Please look into the matter and get the cash back processed at the earliest.
                                        Ridima Sharma's reply, Dec 8, 2018
                                        Debit ard
                                        Pending dues zero please close card
                                        It has been more then 7 working day's.May I know how much time it is going to take more to process my application.
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