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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
Complaints 32946
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HDFC Bank reviews & complaints page 829

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V
VenkataRajaReddy
from Chennai, Tamil Nadu
Nov 29, 2018
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Address: 600119
Website: hdfc bank

Initially i told that only 250 inr would be debited from my account but now i was told that 10, 000 inr as emi from my hdfc ergo plan which i was not aware. I tried calling to hdfc customer support and the people were keep hanging my phone like 5 times almost. Can someone help me out from this situation. I cant pay money simply to others which i earn very hardly.

Please explain whats happening with my account without my knowledge.
HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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    praveen094
    from Hyderabad, Telangana
    Nov 29, 2018
    Resolved
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    Resolved

    Address: 400067
    Website: [email protected]

    Dear
    Hdfc bank given me free life time credit card on my hdfc bank salary account. Than after 4 month he send me bill 590 rs. For first years membership charge. Then i write mail hdfc bank credit card team. He revert on mail you have do one transaction in month. But i am say at the time apply you not say this type charge is on card. My last 4 digt 7031. Pls check help me this case. I am not able to pay any bill. Also i cancelled the card.

    Regards
    Praveen gupta
    Jan 3, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 29, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Anay
    HDFC Bank Customer Assistance
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      C
      Charan singh vimal
      from Ranikhet, Uttarakhand
      Nov 29, 2018
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      Address: Bareilly, Uttar Pradesh, 243601

      Myself mr charan singh vimal lives in bareilly uttar pradesh, i picked a call from hdfc executive on 29.11.2018 at 12.00noon approx. Bank executive calling me for car loan instalment, when i tried to confirm something about pertaining details, he used bulgar language an personally insulted me. He was telling his name sandeep but truecallr showings his name jaminy shah. It is very hearted me. He thread me for any irreparable loss. So kindly take necessary action against him n inform me regarding the action. Contact no. Of executive is [protected]thanks
      HDFC Bank customer support has been notified about the posted complaint.
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        C
        Charan singh vimal
        from Ranikhet, Uttarakhand
        Nov 29, 2018
        Resolved
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        Resolved

        Address: Bareilly, Uttar Pradesh, 243601

        Myself mr charan singh vimal lives in bareilly uttar pradesh, i picked a call from hdfc executive on 29.11.2018 at 12.00noon approx. Bank executive calling me for car loan instalment, when i tried to confirm something about pertaining details, he used bulgar language an personally insulted me. He was telling his name sandeep but truecallr showings his name jaminy shah. It is very hearted me. He thread me for any irreparable loss. So kindly take necessary action against him n inform me regarding the action. Thanks
        Jan 3, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 29, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Please write to [protected]@hdfcbank.com with your Loan Account No., registered contact info & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Zubin
        HDFC Bank Customer Assistance.
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          D
          from Varanasi, Uttar Pradesh
          Nov 29, 2018
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          Address: Lucknow, Uttar Pradesh, 226015
          Website: [email protected]

          Kindly refer my earlier coplaint id-2149267 dt.19/11/m2018 and forwarded dt.28/11/2018 in the above contaxt. Kindly help me for that. After that ihave been given to him share the mobile number and my atm, otp, cvv number on his demand by above email. Therefore after that he has been online transfer my account rs.1999 / in two chance and total deducted on my account rs.3998/. Kindly help me and remburse my money and action against fraud man.
          HDFC Bank customer support has been notified about the posted complaint.
          Dec 19, 2018
          Updated by [email protected]
          kindly notice my earlier complaints ID 2149267 dated-19/11/2018 and forwarded dated 28/11/2018 emailian [protected]@india.com and mobile no.[protected]. He said that myself Rahul Tripathi speaking from HDFC headquater kindly share me your mobile number and give me detail for the rembrusement by Gateway/Payzap.After that he had been transfered online my account Rs.1999/ in twice total Rs.3998/rupees deducted from my account .Kindly help me and remburse the money and action against fraud person.
          Jan 22, 2019
          Updated by [email protected]
          My complaint have been not yet resolved.
          Kindly activate my DND .I got lots of calls everyday, is too disturbance for me.
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            S
            Shivam321
            from Gaya, Bihar
            Nov 29, 2018
            Resolved
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            Resolved

            Dear sir

            I shivam and i am using hdfc bank credit card from 2015 but some financial crisis i am not payed my outstanding amount but few days before i am recived a call and he are told to me arrest warrant issue from court and they're misbehaving with me. Finally i want to settlement my credit card last four digit 6808. Please provide me settlement detail how to settlement my outstanding.

            Regards

            Shivam rai
            Jan 3, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 30, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 4171101 for further assistance in this regard.

            -Nadia
            HDFC Bank Customer Assistance
            Dec 05, 2018
            Updated by Shivam321
            Please provide contact number of your officer who's resolve my issue
            Dear Sir,

            Last completed 90 days but till date does not refund 2000 Rupees, actually I am purchased Samsung Mobile A6+ and offer 2000 Refund HDFC credit card. but till date does not refund money, , not response customer care, the authorized person any other.
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              N
              Nivedita Tandale
              from Mumbai, Maharashtra
              Nov 29, 2018
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              Address: 411052

              Hi,
              I have been waiting for my HDFC Debit card which was dispatched on 1 st oct. AWB [protected] BUT HAVN'T RECIEVED IT HAS YET. IM TRYING TO CALL ON CUSTMOER CARE NUMBER BUT ITS ALWAYS ANSWERING MACHINE. VERY BAD AND IRRESPONSIBLE SERVICE.
              Please let me know about my Debit card, i have given my mobile no also.

              Thank,
              Nivedita Tandale
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Saurabh Sharma1
                from Mumbai, Maharashtra
                Nov 29, 2018
                Resolved
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                Resolved

                Address: Thane, Maharashtra, 400607

                There were farudulent chages on my wifes credit card and bank told us to keep the account open and now they are charging is interest and late payment fee and not resolving the issue. We are getting threats that money will be auto debit from your bank savings account if you not pay minimum payment. Please give me a call at [protected]... Help me resolve this issue.
                Dec 31, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 29, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                -Nadia
                HDFC Bank Customer Assistance
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                  H
                  Hardeep Mahavar
                  from Ludhiana, Punjab
                  Nov 29, 2018
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                  Address: Ludhiana, Punjab, 141001

                  My 25lakh home loan account no[protected] & ergo loan account no is[protected] closed due to worst service experience of hdfc ludhiana branch.in 18 month tenure first 3month auto debit is ok later 15 month i am coming to branch and submit request and chq to activate ecs but they can't able to do this. Later my 1 emi is delayed to 10 days due this and call recieved from chandigarh and mis behave with me for emi bounce i have a call recording and punch complaint in rbi later branch manager feel apology over mail that they fired that call center executive for misbehaving. And later also service is bad so i am forced to shifted my 25lakh to another bank which is not so much reputated like hdfc but they commit on their service. Now my loan account close in sep month and till now i am not recieved insurance premium refund every time mr nitin &heral took time but they work like govt employee when i am visited to hdfc ltd on 27oct to confirm why my refund not come already 1 month is over then they mail to manish on 29-oct and say sir pl wait for 1 month. Now yesterday on[protected] again visited that place and ask for refund no body here taking ownership and follow up for customer no reminder over 29oct mail infront of me they call again and took time till 8dec which is over mail i have. When i escalated to sanjiv sinha and gautam jain refund came yesterday how it come did they think customer is free and they work when customer using wrong language at your premises how refund come in few hour when i sitted 3hour at bank and not come from 3month.

                  Main complaint is refund is came lesser amount 43412 when they commited that 80% of premium is refundable which is approx 57k.

                  I am also putting all recording and mail to social media and also filing a legal case when compensation not given for such mental harrassment

                  Waiting for reply till monday later i will go for media for such harrassment

                  Thanks
                  Hardeep mahavar
                  [protected]
                  Nov 29, 2018
                  Updated by Hardeep Mahavar
                  I want mental harrassment compensation
                  Paid full loan no settlement but not releasing the document
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                    M
                    Mohit Gut
                    from Delhi, Delhi
                    Nov 29, 2018
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                    Address: New Delhi, Delhi, 110017

                    Worst company ever
                    First did the insurance then at the time if claim saying windshield already broken
                    Faking it
                    My car is still at service centre from last 4 days
                    Very slow service first there are no updates given from the hdfc side. We have to call again and again
                    No revert from hdfc till now
                    Not passing my claim
                    Will file another complaint
                    Claim no
                    C[protected]
                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                      S
                      S_1212
                      from Mumbai, Maharashtra
                      Nov 28, 2018
                      Resolved
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                      Resolved

                      On 31 oct i have booked a flight for my frnd using smart buy from delhi to jammu. This flight was on 06nov with indigo airlines. She had to cancel the flight on 5th nov due to some reason. Till date i haven't received any refund. Indigo airlines has informed us that from their side refund has been processed. Order id: [protected] partner id:[protected] airline pnr: tmrvve please do look into this issue and process the refund asap. It's been quite a long time we have been waiting for it.
                      Dec 30, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 29, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Dear Sir,

                      Last 90 days completed but till date does not refund 2000 rupees. attached Bill/ receipt copy.

                      Thanks & Regards.
                      Arun Oulkar
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                        S
                        from Bengaluru, Karnataka
                        Nov 28, 2018
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                        Address: Bangalore, Karnataka, 560097
                        Website: hdfcbank.com

                        I am a hdfc bank a/c holder.i had a ecs with just dial.It not gone good.I called just dial to stop.They are not ready to stop
                        I contacted my branch to stop any outside request.
                        They denied.I requested to close the account.They denied that also.
                        Just dial keep putting different denomination for withdrawing amount and bank keep fining
                        Now my bank a/c show Rs -3500
                        Still bank are not ready to close the account.
                        Bank should alert for ECS charges and funds
                        They should accept the Customer request for stopping payments
                        Branch are saying to talk to customer care.Its very difficult to reach customer care.Its always comes busy
                        We must should stop using HDFC bank.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Rahulth
                          from Delhi, Delhi
                          Nov 28, 2018
                          Resolved
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                          Resolved

                          interest free loan against policy fraud by hdfc broker

                          Address: Haridwar, Uttarakhand, 249403

                          I got call from delhi and they said me that they will provide loan against policy of HDFC Life. I was not agreed then they said that loan will be sanctioned within 22 days and if not you can cancke policy on 23rd day. I agreed and when I took policy I confirmed from HDFC that can I cancle my policy within 30 days. They said Yes. But when I didn't got loan and requested to cancle my policy on day 23rd they refused that I cann't cancle policy...
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                          kumar22707
                          from Delhi, Delhi
                          Nov 28, 2018
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                          I have deactivated my old damaged food card and applied for a new one. New food card got dispatched, however my balance from old food card is not transferred to new food card. The customer care is not responsive and goes in waiting for a very long time. Mailing the respective department is also in vain. I am fed up with this issue as i am behind it for the past two weeks.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            N
                            from Bengaluru, Karnataka
                            Nov 28, 2018
                            Resolved
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                            Resolved

                            Address: Hyderabad, Telangana
                            Website: www.hdfcbank.com

                            I had a hdfc salary account 3 years back when i was working at that time. I left the job but i used the account for transaction in and out. Later because of the salary is not crediting, the salary account got converted into savings account automatically. Now the bank penalized me for non keeping of minimum balance. Penalty now became negative (-1044 rs). I don't want to pay this money. Please close the account or at least make it to zero so that i can use the account for transaction.

                            My customer id : 67354481
                            Mail id : [protected]@gmail.com
                            Ph no : [protected]
                            Jan 3, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 28, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit for Terms and conditions: http://www.hdfcbank.com/common/hdfcbank_tnc.htm For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT Kindly visit the nearest branch in case you wish to close the account. Please visit the following link for the address of our branches and ATMs. https://bit.ly/2Hqff0y

                            -Zubin
                            HDFC Bank Customer Assistance.
                            Nov 29, 2018
                            Updated by [email protected]
                            As per RBI, if any bank continues to debit charges on a savings account creating a negative balance customer can approach the banking ombudsman. Is this applicable to HDFC bank? I am ready to maintain minimum balance here onwards, but if I deposit 10000, the bank will deduct my penalty. It is a lose for me.
                            Is there any possibility to avoid penalty?
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                              A
                              asaidulu
                              from Delhi, Delhi
                              Nov 28, 2018
                              Resolved
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                              Resolved

                              Address: 509001
                              Website: Indian consumer complaints forum

                              Cancellation of one assist membership

                              I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4136 without my concern on date:17/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                              Name :- abbagoni saidulu
                              Oneasst relationship no: 3112105
                              Mobile no. :[protected]
                              Credit card number ending :- 4136
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Greetings from OneAssist!

                              We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3746203. Your amount 1899/- will be credited in bank account within 4 to 5 working days.

                              Regards,

                              Devendra,

                              OneAssist, Social Media Team.
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                                M
                                manishchaudhary88988
                                from Dhamtari, Chhattisgarh
                                Nov 28, 2018
                                Resolved
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                                Resolved

                                Address: 110047

                                I have a hdfc credit card which was under collection department since from 2015. Card number [protected] (Manish chaudhary).in 2018 i decide to clear it out when i got the job. A agent from hdfc bank name : vishal contact number : [protected]. This agent called me on office landline and used abusive language and he also abused my manager on the same line. My manager gave me last warning that time. After few days he reached my office and said he will not leave until he will get his money. He called on 28th nov 2018 my manager as well and asked for me and said he want money from manish. And then he called me around 15 times and when i picked up the call he said now the amount is increased from 10000 to 29000 as he added taxes and penalty. I am feeling very depressed as they are scaring that this agent will come to office.
                                Jan 8, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 28, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 66668102 for further assistance in this regard.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  S
                                  Shourin Giri
                                  from Noida, Uttar Pradesh
                                  Nov 28, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110043

                                  I ma using the services of hdfc bank since it is my salary account else i would have never opted for it. But the main issue is that their customer care number never leads to the representative who can provide you the solution. Even their branches don't have any respective number of theirs.
                                  In case of an emergency with your account, you can't rely on their cust. Care no.
                                  Lately they have started providing personal banker's number and to my expectation even they don't pick the call or call back.
                                  The only option i have now is to close all my dealings with hdfc bank.
                                  Jan 3, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 28, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please write to [protected]@hdfcbank.com with details of your issue, your Account No./Card No, date/time of the call, the number you called with STD code & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    V
                                    Vishwajit3107
                                    from New Delhi, Delhi
                                    Nov 28, 2018
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110092

                                    Dear hdfc

                                    Please note that i applied for hdfc credit card and got reference no : [18k[protected]n1. I got all verification done at my office and residence too. I got calls at office too for verification.

                                    Today got checked in hdfc link showing track your card application. Found the reason as follows.

                                    Application reference number
                                    18k[protected]n1
                                    Status
                                    Disapproved
                                    Remarks
                                    Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

                                    We told to paisa bazar who called us for credit card and we never gone to paisa bazar for the same. Hema, executive called and we given all papers and verification also done positively.

                                    I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman.

                                    We want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I had one credit card and not liabilities from any bank now.

                                    Please provide reason or else i will file case in consumer court.

                                    Regards

                                    Vishwajit
                                    Jan 6, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 06, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verification). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      R
                                      Rajesh Bejjanki
                                      from Delhi, Delhi
                                      Nov 28, 2018
                                      Resolved
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                                      Resolved

                                      Address: Ranga Reddy, Andhra Pradesh, 500019
                                      Website: www.hdfcbank.com/personal/ways-to-bank/bank-online/netbanking

                                      Problem with hdfc internet banking and mobile app. Not able to login from the mobile app and also when logged into net banking site and trying to do neft transfer i am getting error ' facing heavy traffic from currently logged in customers, please try again later". This issue is there from yesterday 11/21/2018 to 11//22/2018. When i called customer care, they simply saying its technical issues and talking very bad saying 'we are just employees and don't have any info except it's technical issue'. I have recorded copy of phone conversion. I have opened by account recently and this makes me worried about safety of my money
                                      Dec 30, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 28, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We understand the inconvenience caused. Our teams are working to ensure everything is resolved quickly to give you a better experience. Thanks for your support and patience.

                                      -Anay
                                      HDFC Bank Customer Assistance
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