HDFC Bank Complaints & Reviews

Based on my last complaint the annual fees of rs 750 has been reversed by the bank and the card is blocked. But the bank has refunded the gst of rs 135 on the same. The annual fees was debited along with gst on 3rd november 2018 and wonder why same is refunded since it would not been deposited to govt authority yet. A similar action with my icici bank credit card, i got annual fees alongwith gst refunded. Different colours in different banks is proper?

I have given a credit card from hdfc, during the disclosure it was told to me its a lifetime free credit card and no charges will apply for it after doing the first transaction at the payzap, but when i received my credit-card i found that the name embossed on it was not correct so this card definitely doesn't belong to me as the embossed name and my name and mistake so i decided not to use this card. Hence i never activated or even use this card anytime, also escalated this issue to the concerned department that the name embossed on is incorrect is not correct & i will not use it please close this. My email ref no is [protected] after 3-4 months i received an email of payment of the annual fee of the credit card. This is not accepted.
1. The card received had incorrect details, also inform the same via email ut no action was taken, why should i pay for the card which doesn't belong to me
2. Never activated or used card, how could company charge me if i have not activated any such service

Sir,

With reference to the above subject, i have called 5 to 6 times to customer care, all the times they are telling they will give a call back till now i have not recd any call..

While issuing the credit card they told me there is no charges for this card and this is life time free card, and they have only increased my credit limit also, i am using this card since from 2018 Jan till, and HDFC keep on charging extra where I havent spend. I request to wave off my extra charges.

Kindly look into this matter.. I have never denied to pay the amount always i have paid the amount but please sort out this extra charges.

Sir, i am using hdfc credit card more than 2yrs yet last 5- 6 month am late to pay on time but company apply heavy interest on my credit card and the tele callers of company is call more than 7-8times a day and shout to me. I feel hdfc cheating to me give high penalty i would like to close the credit card with two payments but company ready to it and apply high penalty on my account please do needful am totally disappointed on this issue. All my saving are pay to them but not able to close the account

Sibi. P
[protected]

Hi,
My name is pratik pachore, i hold a hdfc money back credit card [xxx6319] since last 1year before. For your kind information when i was allotted this card i was informed by your employee that "this card is absolutely free and no charges to be paid to use this card"
I can see an unbilled amount of rs. 590.00 on my hdfc credit card account. What is this? Why i am being charged this.

Please remove it or let me know if you need any further information

Regards
Pratik pachore

I had visited the branch to enquire about top up loan. I was told that i have a pre-approved credit card offer. I checked with them twice and they confirmed to me saying that it is pre-approved offer and the card name is regalia first. It's been few days. Now when i checked the status it is showing that status is disapproved. I called my personal banker and i checked about the same. She said their is no pre-approved offer at all. After she taking the application ref no, she said its been rejected saying that credit score doesn't match. My credit score is more than 750. On top of that it is a pre-approved offer.

How can they play with existing customer like this.

I definitely need a resolution for this as they have misled me and impacted my credit rating.

I received a message from hdfcbk containing a customer mandate reference number stating that some amount is been issued to a private limited company and is processing today.

Format of the message :
Dear customer mandate reference no:hdfc* issued to with the value of rs.* and the frequency adho is received today for processing.in case of any issues please get in touch with you branch.

I haven't issued any kind to value to this company and i immediately wants to stop this payment. And please explain me what is happening over here..?

Initially i told that only 250 inr would be debited from my account but now i was told that 10, 000 inr as emi from my hdfc ergo plan which i was not aware. I tried calling to hdfc customer support and the people were keep hanging my phone like 5 times almost. Can someone help me out from this situation. I cant pay money simply to others which i earn very hardly.

Please explain whats happening with my account without my knowledge.

Dear
Hdfc bank given me free life time credit card on my hdfc bank salary account. Than after 4 month he send me bill 590 rs. For first years membership charge. Then i write mail hdfc bank credit card team. He revert on mail you have do one transaction in month. But i am say at the time apply you not say this type charge is on card. My last 4 digt 7031. Pls check help me this case. I am not able to pay any bill. Also i cancelled the card.

Regards
Praveen gupta

Myself mr charan singh vimal lives in bareilly uttar pradesh, i picked a call from hdfc executive on 29.11.2018 at 12.00noon approx. Bank executive calling me for car loan instalment, when i tried to confirm something about pertaining details, he used bulgar language an personally insulted me. He was telling his name sandeep but truecallr showings his name jaminy shah. It is very hearted me. He thread me for any irreparable loss. So kindly take necessary action against him n inform me regarding the action. Contact no. Of executive is [protected]thanks

Myself mr charan singh vimal lives in bareilly uttar pradesh, i picked a call from hdfc executive on 29.11.2018 at 12.00noon approx. Bank executive calling me for car loan instalment, when i tried to confirm something about pertaining details, he used bulgar language an personally insulted me. He was telling his name sandeep but truecallr showings his name jaminy shah. It is very hearted me. He thread me for any irreparable loss. So kindly take necessary action against him n inform me regarding the action. Thanks

Kindly refer my earlier coplaint id-2149267 dt.19/11/m2018 and forwarded dt.28/11/2018 in the above contaxt. Kindly help me for that. After that ihave been given to him share the mobile number and my atm, otp, cvv number on his demand by above email. Therefore after that he has been online transfer my account rs.1999 / in two chance and total deducted on my account rs.3998/. Kindly help me and remburse my money and action against fraud man.

Dear sir

I shivam and i am using hdfc bank credit card from 2015 but some financial crisis i am not payed my outstanding amount but few days before i am recived a call and he are told to me arrest warrant issue from court and they're misbehaving with me. Finally i want to settlement my credit card last four digit 6808. Please provide me settlement detail how to settlement my outstanding.

Regards

Shivam rai

Hi,
I have been waiting for my HDFC Debit card which was dispatched on 1 st oct. AWB [protected] BUT HAVN'T RECIEVED IT HAS YET. IM TRYING TO CALL ON CUSTMOER CARE NUMBER BUT ITS ALWAYS ANSWERING MACHINE. VERY BAD AND IRRESPONSIBLE SERVICE.
Please let me know about my Debit card, i have given my mobile no also.

Thank,
Nivedita Tandale

There were farudulent chages on my wifes credit card and bank told us to keep the account open and now they are charging is interest and late payment fee and not resolving the issue. We are getting threats that money will be auto debit from your bank savings account if you not pay minimum payment. Please give me a call at [protected]... Help me resolve this issue.

My 25lakh home loan account no[protected] & ergo loan account no is[protected] closed due to worst service experience of hdfc ludhiana branch.in 18 month tenure first 3month auto debit is ok later 15 month i am coming to branch and submit request and chq to activate ecs but they can't able to do this. Later my 1 emi is delayed to 10 days due this and call recieved from chandigarh and mis behave with me for emi bounce i have a call recording and punch complaint in rbi later branch manager feel apology over mail that they fired that call center executive for misbehaving. And later also service is bad so i am forced to shifted my 25lakh to another bank which is not so much reputated like hdfc but they commit on their service. Now my loan account close in sep month and till now i am not recieved insurance premium refund every time mr nitin &heral took time but they work like govt employee when i am visited to hdfc ltd on 27oct to confirm why my refund not come already 1 month is over then they mail to manish on 29-oct and say sir pl wait for 1 month. Now yesterday on[protected] again visited that place and ask for refund no body here taking ownership and follow up for customer no reminder over 29oct mail infront of me they call again and took time till 8dec which is over mail i have. When i escalated to sanjiv sinha and gautam jain refund came yesterday how it come did they think customer is free and they work when customer using wrong language at your premises how refund come in few hour when i sitted 3hour at bank and not come from 3month.

Main complaint is refund is came lesser amount 43412 when they commited that 80% of premium is refundable which is approx 57k.

I am also putting all recording and mail to social media and also filing a legal case when compensation not given for such mental harrassment

Waiting for reply till monday later i will go for media for such harrassment

Thanks
Hardeep mahavar
[protected]

Worst company ever
First did the insurance then at the time if claim saying windshield already broken
Faking it
My car is still at service centre from last 4 days
Very slow service first there are no updates given from the hdfc side. We have to call again and again
No revert from hdfc till now
Not passing my claim
Will file another complaint
Claim no
C[protected]

On 31 oct i have booked a flight for my frnd using smart buy from delhi to jammu. This flight was on 06nov with indigo airlines. She had to cancel the flight on 5th nov due to some reason. Till date i haven't received any refund. Indigo airlines has informed us that from their side refund has been processed. Order id: [protected] partner id:[protected] airline pnr: tmrvve please do look into this issue and process the refund asap. It's been quite a long time we have been waiting for it.

I am a hdfc bank a/c holder.i had a ecs with just dial.It not gone good.I called just dial to stop.They are not ready to stop
I contacted my branch to stop any outside request.
They denied.I requested to close the account.They denied that also.
Just dial keep putting different denomination for withdrawing amount and bank keep fining
Now my bank a/c show Rs -3500
Still bank are not ready to close the account.
Bank should alert for ECS charges and funds
They should accept the Customer request for stopping payments
Branch are saying to talk to customer care.Its very difficult to reach customer care.Its always comes busy
We must should stop using HDFC bank.

I got call from delhi and they said me that they will provide loan against policy of HDFC Life. I was not agreed then they said that loan will be sanctioned within 22 days and if not you can cancke policy on 23rd day. I agreed and when I took policy I confirmed from HDFC that can I cancle my policy within 30 days. They said Yes. But when I didn't got loan and requested to cancle my policy on day 23rd they refused that I cann't cancle policy...