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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 833

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J
Jay7388
from Mohali, Punjab
Nov 22, 2018
Resolved
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Resolved

Address: Jalaun, Uttar Pradesh, 285001

Bank have told us to deposit 5 lac rupees for 5 year and we will get 8 lac after 5 year but when the refund time came then during refund bank have only gave us 5 lac rs and told us that there is no such scemes and not even given the interest of 5 years on saving account and done such kind of fraud with us and employes of bank told us several time before five year to invest in bank and now they are doing such kind of fraud and loosing our trus
Dec 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com and the complete address of the Branch. Visit here https://goo.gl/eXiVgB for help with branch address. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail
s. Of course, all your details will remain confidential.

-Anay
HDFC Bank Customer Assistance
I applied for current account on 2 November but till date my account is not opened . All my office mates also applied on same day and got confirmed their account.
Team,

I did 75k transaction on 29th July at Tanishq jewellery ( Titan company gandhinagar). Not received 5% cashback yet.

Please help me out to get cashback as soon as possible.

Number:[protected]
snehal parikh's reply, Nov 17, 2018
Tanishq 5%
Hdfc bank has deducted rs. 600 from my salary account for ". Ach debit return charges" for which i have not even received any intimation through email or sms from the bank before deductions.
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    Veeranna Pattar
    from Hubli, Karnataka
    Nov 22, 2018
    Resolved
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    Resolved

    I had applied for hdfc cc & submitted all the required documents and information for application form.

    After a day or two received multiple sms and calls regarding cc processing, one of those sms was this :
    "dear applicant your hdfc bank credit card app ref no 18k[protected]s2 is approved in principle subject to internal checks"

    After that received telephonic verification calls & physical verification at office & residential address.

    But yesterday i received mail from bank that they are incapable to process my application without specifying any reason. Following is the mail:
    "
    Dear sir/madam,
    Subject : your credit card application reference no. 18k[protected]s2
    Thank you for your interest in hdfc bank credit card.

    We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

    Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability."

    It is really disappointing that after collecting all the docs and verifications still not giving the reason. This also makes feel insecure about our document to be miss used like pan card, aadhar card, bank statements, pay slips as all these are private properties.

    So hoping to get some resolution i am posting it here.
    Nov 30, 2018
    Complaint marked as Resolved 
    Approved
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 23, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

    -Zubin
    HDFC Bank Customer Assistance
    Nov 30, 2018
    Updated by Veeranna Pattar
    Approved and dispatchef
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      K
      kshar49
      from Ranchi, Jharkhand
      Nov 22, 2018
      Resolved
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      Resolved

      Address: Kolkata, West Bengal, 700040

      Dear sir i have hdfc bank credit card that i was happily using but due some financial crisis i am not able to pay the outstanding amount. Now they are continuously calling me and asking me for the money. Even today they have called my father for that.
      Now i have decided for the settlement and they are not telling me the process and harrasing me daily.
      Kindly take any action or do help me for the settlement.
      Dec 25, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 23, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We note that you wish to settle your credit card account, hence we request you to contact our Debt management officers at[protected] / 40372303 for further assistance in this regard.

      -Zubin
      HDFC Bank Customer Assistance
      has your complaint been resolved?
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        G
        giri thakur
        from Bengaluru, Karnataka
        Nov 22, 2018
        Resolved
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        Resolved

        Address: Shimla, Himachal Pradesh, 171009

        Hello there

        I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

        And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

        Please deactivate and refund my money asap
        Girish kumar credit no 4893*5370
        Aug 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Giri,

        We regret the inconvenience caused. Request you to share your membership ID and registered contact number details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we can assist you in your case.

        Regards,

        Devendra,

        OneAssist, Social Media Team.
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          K
          Kunj4u
          from Mumbai, Maharashtra
          Nov 22, 2018
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400078

          I had purchased jewellery from tanishq on 9th sept 2018 for amount 74421 using my hdfc bank credit card. As per in store communication there was offer on hdfc bank credit card as per which 5% cash back was given to the customer with upper limit of 5000rs. As per my bill i was suppose to get 5% as cash back - amt 3721.05
          It’s been over two months and i have still not got the cash back. I want to escalate this issue and claim the money
          Since i had other cards which too had better offer but i opted for hdfc due to the offer. All the bill payment is done on time and more over return period of the jewellery is over. Thus there is no reason why cash back is not credited
          Dec 23, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 22, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
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            S
            Susmit Saha
            from Kunnamangalam, Kerala
            Nov 22, 2018
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            consumer durable loan

            Address: Kolkata, West Bengal, 700031

            Hi, i have taken hdfc loan for air condition for which i got notification on 20/11/2018. As soon as a representative called me, i asked him to put my account in auto debit for deduction og emi. After, which i received a message as well regarding the same where it was stated that overdue amount was for 2 months with no fault of mine. As i have asked that customer care person to put my account in auto debit which he failed to do is none of...
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            A
            Adhik Panicker
            from Bengaluru, Karnataka
            Nov 22, 2018
            Resolved
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            Resolved

            Sir i had my own and another 2account in my son adhik a panicker &abhik a panicker at your cheppad branch (Both are minor) as it was not operating i whished to close the a/c and i approached cheppad branch operations manager mr. Subramaniam s. He told me it is not possible to give cash and it can only be paid by dd. On receiving the dd i approched federal bank, kerala gramin bank they told it cannot be cleared. I contacted mr subramiam and again requested to pay back in cash, he told he cant do anything. Then what shall i do with the dd, can you give a help in changing the dd. The amount comes rs 8394/- and rs 7014
            Dec 23, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 22, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
            Hi Adhik,

            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (25365) in the subject line so that our team can assist you.
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              H
              himanshu70
              Nov 22, 2018
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              Address: Jabalpur, Madhya Pradesh, 482004

              Hi team,

              I am current/saving account hdfc bank with kanchan enterprises, and few months back some other customer with same name kanchan enterprises from delhi branch settle their car loan, and you reported that loan dispute against us, which is not taken by me, please help me to correct that cibil record, due to this i am not able to get any loan from any bank because of poor cibil report,

              Regrads
              Himanshu anandani
              [protected]@gmail.com
              HDFC Bank customer support has been notified about the posted complaint.
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                O
                Omika Khande
                from Delhi, Delhi
                Nov 22, 2018
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                Resolved

                Address: Mumbai City, Maharashtra, 400093

                Dear sir/madam,

                My credit card number is xxxx xxxx xxxx 4104. It's been 4 month i'm struggling with very unprofessional hdfc credit card department team. My issue is, i had to pay my total payment of 20, 000 in aug 2018, before 2 months i had filled the form for block the card as per the bank process in jvlr branch with shraddha.

                And after 25 days i went again to shraddha she told me that it has been already blocked but i haven't received any email or msg from hdfc bank yet so she told me that yes but it has been blocked and she told me to apply fresh credit card if you want i ask her 100 times that it will not decline so she told me that no mam no worries i will take care for you

                And i trust her and applied for fresh credit card and after 2 days the verification person has came in my office for verify and in home address as well

                But again after 2 days i received mail from hdfc bank that your credit card declined

                So i went to shraddha again for this she told me that she have to check in the system she has taken almost 5 days to check in the system after 5 days i went in the branch so she told me that your previous card not yet blocked thats why its has been declined

                She told me to fill form again for block the card so i have filled that form before 3 days

                I have a salary account of hdfc bank but this is very unprofessional i am very upset for this please take some strick action for this matter

                I hope you understand my felling please do something.

                Thanks & regards
                Shweta thorve
                Dec 23, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 22, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  Sridevisentil
                  from Jayamkondacholapuram, Tamil Nadu
                  Nov 22, 2018
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                  I tried contacting insurance staff but they are not responded, the hdfc staff say that a staff from hdfc will contact me. But till date nobody contacted please respond my complaint i already submitted a complaint this is second complaint very very very poor customer service. Im not satisfied with your service   replace all
                  HDFC Bank customer support has been notified about the posted complaint.
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                    V
                    Vijaym9990
                    from Chennai, Tamil Nadu
                    Nov 22, 2018
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                    Address: Kanchipuram, Tamil Nadu

                    1. Without my knowledge, the amount gets deducted from hdfc and added again. Don't know how its happening.

                    2. Without notifying me they deducting minimum balance and other maintenance charges.

                    3. They not clearly convey how much minimum balance need to maintain.in customer care, once i got answer as 5k is the limit and another time they told 10k is the monthly minimum balance

                    Very worst service from hdfc customer care. I can't register my complaint..

                    Tried calling the number which i received through the message but it's not connecting. [protected]. I waited for more than half an hour.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      V
                      venkatesh.chikoti
                      from Hyderabad, Telangana
                      Nov 22, 2018
                      Resolved
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                      Resolved

                      Address: Hyderabad, Telangana, 500090

                      I had purchased an samsung tv from pai electronics using hdfc credit card cashback offer on 08/08/2018
                      The offer stated that within 90 days the cashback will be credited in the bank account but it's already 120 days. Still i have not received the cashback

                      Hdfc helpline will not get connect (I have called and waited for 40 mins but the representative has not picked the call)

                      Hdfc representative is asking for credit card details.

                      Its a fraud!
                      Hdfc bank is a scam...

                      My email id is venkatesh. [protected]@gmail.com
                      Mobile: [protected]
                      Dec 23, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 22, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        A
                        archana kasargod
                        from Bengaluru, Karnataka
                        Nov 22, 2018
                        Resolved
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                        Resolved

                        Address: Mysore, Karnataka, 570023

                        Hello,
                        I would like to make a complaint regarding hdfc's annual debit card fee on my account, i spoke to my personal banker as well and he was helpless. I want normal debit card without any charges, i do not want any privileges provided by bank in the name of looting people without notice. Off course am looking for a refund of 885 on my account.
                        Name: archana kasargod
                        Mob:[protected]
                        Dec 31, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 22, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your account/customer Id, Charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          A
                          Anil K K
                          Nov 22, 2018
                          Resolved
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                          Resolved

                          I am an imperia customer of hdfc and am struggling to get the status of my application for linking the dmat account with trading account which i submitted to mr ranjit of btm layout, bengaluru as mentioned in your web site (No - [protected]). This was done on nov 14 '2018

                          I have been trying to reach out to mr ranjit and find out the status of my request but never expected this kind of service from hdfcsec. Please share the update and escalate to the next level or share the details so that i escalate

                          Thanks for your help
                          Dec 26, 2018
                          Complaint marked as Resolved 
                          HDFC Securities customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 24, 2018
                          HDFC Securities Customer Care's response
                          Dear Customer

                          Greetings from HDFC Securities Ltd !!!

                          In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com".

                          We will be happy to assist you.

                          Regards
                          Customer Care
                          HDFC Securities Ltd
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                            A
                            Arathik
                            from Hyderabad, Telangana
                            Nov 22, 2018
                            Resolved
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                            Resolved

                            Address: 500068

                            I have given application for opening current account 20 days back and raised a complaint to grievance twice (I. E. On 15th nov and 19th nov)
                            Surprisingly there is no resolution from grievance redressal.
                            My entire business got struck because of your account opening delay, if i don't get any response by the end of the day, there is no option for me to
                            Escalate to md's desk.
                            Waiting for your fast replay.

                            Regards

                            Arathi koppolu
                            Md skywings eshoppy pvt ltd
                            [protected]
                            Dec 24, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 22, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We can help with that. Please write to [protected]@hdfcbank.com with your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              N
                              NEETHU RAGHUNATHAN
                              from Bengaluru, Karnataka
                              Nov 22, 2018
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                              I tried a transaction on myntra for online purchase, but the transaction was failed.

                              Myntra suggested me to contact through bank but i am not getting any relevant phone number to report this. I request a refund of my amount. Please suggest me accurate contact detaild
                              +1 photos
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                                A
                                Ashish.i
                                from Handia, Uttar Pradesh
                                Nov 22, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110044

                                Dear concern,

                                First of all please be sure if you listen public issue then please try to provide resoluation with 100% efforts.
                                Come to the point i have an accout in hdfc account and i am frastrated due to lots of charges. Below charges summary for your reference.
                                I belongging from middle class family thats why this charge will try to create lots of issues, so i want this charable additional charges money waiver in my account asap.

                                You can see also : in oct-nov my salary also credited but non –maintaince charges will be deducted from my account. If you read bank policy if you have salary account and company detail also updated the we no need to put any amount for maintainance. Then why charges has been deducted from hdfc account.

                                I need my whole money back in my account, if i don’t receive waiver then i’ll close this account permanently and before closing account i’ll take more further steps against customer harrasment issue for my satisfaction. My salary account will changes if waiver not received. Hdfc is multination top 1 bank in the india why hdfc try to falling down.

                                It’s my humble request you to kindly try to do resoluation asap.

                                Also thanks to consumer complaints team for your great effort for customer satisfaction.

                                04-oct : 18300/- inr rupees salary credited in hdfc same account
                                Charges summary:

                                Atw charges : 5800/- rs on dated 04 oct 2018
                                Amb charges: 708/- rs. On dated 06 oct2018 for april
                                Amb charges : 708/- rs. On dated 06 oct 2018 again for may
                                Amb charges : 518/- rs. On dated 06 oct 2018 again for june

                                02 nov : salary again credited in same account (14307/- inr rupees)
                                Charges summary:
                                Amb charges: 189/-rs. On dated 13 nov 2018 for june again
                                Amb charges : 470/- rs on dated 13 nov 2018 again for july
                                +4 photos
                                Dec 24, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 23, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                -Zubin
                                HDFC Bank Customer Assistance
                                Nov 27, 2018
                                Updated by Ashish.i
                                Still awaited for resoluation
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                                  A
                                  Abhay Satyarthi
                                  from Azamgarh, Uttar Pradesh
                                  Nov 22, 2018
                                  Resolved
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                                  Resolved

                                  i have a complaint about "no scheduled commercial bank can levy charges and make customer's balance go in negative" but still hdf

                                  Address: 208024

                                  I am abhay vinod satyarthi from gorakhpur, uttar pradesh 273001. I am a student and i have opened an account in hdfc to deposite money due to some circumstances i wasn't about to maintain my account and i wanted to close it but then they did my balance negative in my account but as per the guidelines from rbi, "no scheduled commercial bank can levy charges and make customer's balance go in negative". And still they are not following the guidelines...
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                                  Angraj Dhakate
                                  from Nashik, Maharashtra
                                  Nov 22, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bhandara, Maharashtra, 441904

                                  Mere job ke liye apply kiya tha aur hdfc bank se phone aya tha uskne amt ki mang ki aur job lag jayegi kaha tha hdfc bank delhi me pawan mishra sir hai usne paise lekar job dilaneki bat ki aur paise aur mang raha hai fir bhi job nhi mili please app mujhe paise mere paise reund kar dijiye sir abhi tak mere paise 304000 diye the fir bhi job nhi lagi aap hi kuch help kijiye sir please
                                  +1 photos
                                  Dec 23, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Nov 22, 2018
                                  Updated by Angraj Dhakate
                                  One question sir paise refund ke liye tax lagata hai kya
                                  Verified Support
                                  Nov 22, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    J
                                    Jashan09
                                    from Surat, Gujarat
                                    Nov 22, 2018
                                    Resolved
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                                    Resolved

                                    Address: Vadodara, Gujarat, 390010
                                    Website: -

                                    Hey my emi was bounced and got many calls from hdfc agent from nizampura branch and i had a word with hdfc agent that as i am not available in the town so they are abusing on call and i have a recording of your agent such a ridiculous behaviour by the agents of hdfc the number from which i have received call is [protected] kindly look into it it is a very serious matter and a well reputed company is getting a dent on his company.
                                    Dec 24, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Nov 22, 2018
                                    Updated by Jashan09
                                    I=Kindly let me know the updates and need the executive to be out
                                    Verified Support
                                    Nov 22, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete concern, Loan account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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