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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 833

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H
Heera Jagadish Singh
from Hyderabad, Telangana
Nov 21, 2018
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fraud done by hdfc bank employee

Address: Medak, Andhra Pradesh, 502319

Dear Sir/Madam,

I am Heera Jagadish Singh an Ex employee of HDFC Bank Ltd. I was been given my credit cards to Your Employee Mrs. Deepa Chandrika who is presently working as a personal banker in HDFC Bank Ltd at Kondapur Location, Hyderabad, Telangana State. The limits used by Mrs. Deepa Chandrika was SBI Credit Card 2, 00, 000Rs, HDFC Credit card 25000Rs and Axis Credit card 75000Rs. Total 3 Lakhs of my limit is being used...
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radhe cool
from Noida, Uttar Pradesh
Nov 21, 2018
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Address: New Delhi, Delhi, 110030

Hi,
I had placed an order on Flipkart on 25th Sep 18 in terms of EMI by
my hdfc credit card. was ordered a "realme 2" phone and order id was
OD[protected]. And I had canceled the order on the same day(25th Sep
18). I received the refund from Flipkart on 27th Sep18 as well. Now the
thing is emi amounts are still getting paid through my hdfc credit card and
I'm being charged by credit card. I have talked to my bank and
Flipkart both are giving own theory.
My bank(credit card) is saying that Flipkart has not closed your emis yet.
It was opened when you had placed the order. and Flipkart is saying that we
have closed order.

Seriously, I don't know what's going on anyways since payment is going to
Flipkart as mentioned in credit card statement so please check the issue
and let me know that who's issue was this Flipkart or hdfc.

Anyways, refund my amount what has been charged for emis asap. sending the
credit card statement in the attachment for your reference
+4 photos
HDFC Bank customer support has been notified about the posted complaint.
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    S
    Sukhkatwal
    from Amloh, Punjab
    Nov 21, 2018
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    Address: Bathinda, Punjab, 151001

    Hello Sir,
    I have applied for a credit card via hdfc internet banking. All the verification at my office address was done. All the required documents were collected by the verification agent. But he didn't asked me for salary slip. Few days ago i got a mail from hdfc stating below information
    Dear Applicant,
    Thank you for your interest in the HDFC Bank International Credit Card.
    We are unable to process the application further, in the absence of the requisite income documents.

    We request you to submit the appropriate documents as mentioned below at your earliest convenience to the appended address.

    HDFC Bank Cards Division, P.O.Box 8654, Thiruvanmiyur P.O., Chennai 600 041.

    Alternatively, you could drop the completed form in the drop box at your nearest branch addressed to The Manager HDFC Bank Card Division.

    For Salaried - Public Limited/Multinational/Private Limited/Proprietor Firm/ Partnership Firm

    Form 16

    Duly Certified Salary Slip with Visiting card/Employee ID

    For Salaried - Government / Public Sector
    Latest Payslip with Visiting card/Employee ID OR
    For Card holders of Standard chartered, Citibank, HSBC, ICICI, ABN, American Express, Deutsche Bank, Kotak Mahindra Bank or Axis Bank ONLY
    Photocopy of the Front of the credit card, with latest two months original statements.

    Please respond within 45 days from the date of this communication and we would be grateful if this receives your immediate attention to take up your application for further processing.
    As mentioned in above mail i have sent physical copie of 3 months Salary slip to the address mentioned above in the mail. But till now i haven't received any confirmation or status update of my Credit Card Application. Please look into this matter and let me know if i am getting Credit card or not. Or else i will opt for another bank.
    HDFC Bank customer support has been notified about the posted complaint.
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      V
      vikash parmar
      from Delhi, Delhi
      Nov 21, 2018
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      Address: 700156
      Website: hdfcbank.com

      No one is able to resolve my problem, even the customer care helpline is not able to answer my questions. I applied for credit card about 45days ago and till now i haven't got it. First of all they sent it through blue dart. Blue dart held my card for a week. Also didn't call at my number. They didn't deliver, and then I went to their office but they told me that package is with us but we can't give you we will deliver it to your address.

      Now the card is somewhere in chennai I've tried many times to customer care they listen to my problem and just say that someone will contact you.

      It's very bad and I am really disappointed with this, not expected this from HDFC. If anyone able to help please contact me.

      Number: [protected]
      Mail: [protected]@yahoo.com
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        vikash parmar
        from Delhi, Delhi
        Nov 21, 2018
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        Address: Kolkata, West Bengal, 700078
        Website: hdfcbank.com

        No one is able to resolve my problem, even the customer care helpline is not able to answer my questions. I applied for credit card about 45days ago and till now i haven't got it. First of all they sent it through blue dart. Blue dart held my card for a week. They didn't deliver, and then I went to their office but they told me that package is with us but we can't give you we will deliver it to your address.

        Now the card is somewhere in chennai I've tried many times to customer care they listen to my problem and just say that someone will contact you.

        It's very bad and I am really disappointed with this, not expected this from HDFC. If anyone able to help please contact me.

        Number: [protected]
        Mail: [protected]@yahoo.com
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Roop Sekhon
          from Chandigarh, Chandigarh
          Nov 21, 2018
          Resolved
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          Resolved

          Address: 143202

          Worst bank of india. Not only india ever worst bank of the world. The bank employees misguide the innocent peoples only to complete their targets. I want to take action against hdfc bank so if is their any other people who is suffering from the bad services of hdfc kindly contact me. I will share my feedback on every social account so that people can contact me and we can file a case together. I suggest everyone just switch their bank accounts from hdfc to any another bank.
          Dec 24, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 22, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We note that our team has responded to you on email vide email Interaction ID:[protected] seeking additional details. Kindly reply to us on email with the information sought.

          -Manoj
          HDFC Bank Customer Assistance
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            R
            Roushan983
            from Gurgaon, Haryana
            Nov 21, 2018
            Resolved
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            Resolved

            changed my salary account to saving and afterwards imposing non maintenance amount.

            Address: New Delhi, Delhi, 110059

            Hi, i have salary account in hdfc 2 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -8500 balance.
            The bank converts my salary account converted into savings account & charged monthly.. Now its 8500 negative balance. Without my permission how...
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            S
            sandeepjotiramjadhav
            from Delhi, Delhi
            Nov 21, 2018
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 4120308
            Website: www.hdfcbank.com

            I have taken car loan (Amt: 3.90 lac for 36 mmonths) in april 2018. [ laon agreement no. Is 56375288] after paying 7 emi, i ask for forclose car loan, hdfc bank charges shoicking 6% of remaining principal ammount.
            I am feeling like hdfc bank trapping customer, doing loot, and i cant do anything. Kindly requesting rbi to take some action to control on such loot.
            Dec 24, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 22, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            You may visit the following URL to access information for the complete information about fees and charges for your loan. https://bit.ly/2qgVeVh Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Zubin
            HDFC Bank Customer Assistance
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              S
              sharvil2
              Nov 21, 2018
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              Resolved

              Hdfc group has only big name when it comes to attending customer or product queries there is no one to answer phone calls, one has to be satisfied with recorded messages.

              I want hdfc std life product information, i called their dubai office at least 20 times for a week. If they are not working they should not answer calls, your calls are kept on hold by recorded msg and hanged up after few minutes of wait asking to call later.

              In order to check if office is closed permanently i called other offices of hdfc home loan, hdfc bank rep off and hdfc securities no one has information and most of them has same problem of recorded msg to call back. It seems they are maintaining offices for the name sake or there is no staff to attend customers.

              Typical case of grown out of proportion that they cannot manage, excellent management.
              Dec 24, 2018
              Complaint marked as Resolved 
              HDFC Life customer support has been notified about the posted complaint.
              Verified Support
              Nov 22, 2018
              HDFC Life Customer Care's response
              Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                S
                sagarprems2018
                Nov 21, 2018
                Resolved
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                Resolved

                Good day,
                I had started a policy with hdfc life in year 2010. Payment options were for 3 years with premium payment every 6 months. I had paid two premiums and i was unable to pay rest of the premiums. Same was notified to hdfc and i asked for solution. Hdfc team told after three years it will be settled. However, after repeated enquires my case was sent to different parties and there was no solution at all. Request a solution in this case.
                Dec 23, 2018
                Complaint marked as Resolved 
                HDFC Life customer support has been notified about the posted complaint.
                Verified Support
                Nov 22, 2018
                HDFC Life Customer Care's response
                Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed
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                  A
                  ak_lnt
                  from Vijayawada, Andhra Pradesh
                  Nov 21, 2018
                  Resolved
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                  Resolved

                  On[protected] i purchased gold of amount rs. 55, 284.03 from tanishq. There was an offer of 5% cashback on purchase from tanishq going on during that period.
                  However i didn't receive the cashback amount even as on date.

                  Payment transaction reference is[protected]

                  Pl look into it and arrange to resolve.

                  Amrendra kumar
                  Hdfc card no. 4893 77xx xxxx 0424
                  Dec 23, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 22, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We request your confirm the exact offer details, transaction date, amount and offer link to [protected]@hdfcbank.com from your registered e-mail address to enable us to check and assist further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    T
                    tejasnk007
                    Nov 21, 2018
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                    Address: 411041

                    I am tejas, i got call from hdfc bank that we are giving you dinner club card without annual charges and it will be free for life time.
                    I got a card but i didn't activate the same.
                    But few days latter i got a message that you have to pay your first credit card bill of rs.1178, when i called to customer care of hdfc, the lady told me that your card is not free. These are annual charges. So i asked her to block the card as i don't want it. So she told me she cant do that you have to pay the amount then and only she can proceed. So i want the solution from hdfc why the making fool to there customer by giving wrong product.
                    Call me if you need aany more information phone : [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Mikail123
                      from Asansol, West Bengal
                      Nov 21, 2018
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                      Hello

                      Why the bank like hdfc is in tie with one assist which is deducting money without concent..

                      Hdfc image will go down with tie up with this type of fraud.

                      The amount deducted from 0576 credit card in the name of one assist may kindly be refund.

                      Hdfc is capable of doing business without help of this type of fraud.

                      This is a big scam.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. Request you to share your membership ID and registered contact number details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we can assist you in your case.

                      Regards,

                      Devendra,

                      OneAssist, Social Media Team.
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                        M
                        MANVENDRA SINGH MANOHAR
                        from Dehra Dun, Uttarakhand
                        Nov 21, 2018
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                        Hi HDFC, I made a transaction of 640 with udemy [protected]-TOMGOOGLEPLAYMASTERM with above transaction id. I confirmed with the udemy google pay service that they did not receive the amount although amount is debited from account. Please look into it and refund the amount.
                        +2 photos
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                          A
                          aseemavinab
                          from Bengaluru, Karnataka
                          Nov 20, 2018
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                          Address: 560100
                          Website: hdfc bank

                          Hi,
                          I was issued a hdfc bank diners club international credit card last month. Before issuing the card i was promised that it would be a free credit card and the amount to be paid after each year will be 0.
                          But when i received the card to my surprise i found that i need to pay rs.1000 each year to continue to use the card. Although 1000 bucks is not a huge amount for me but its about the breach of trust. So i applied through the credit card closure form from a hdfc bank at phase 2, electronic city, bangalore on 29th october.
                          It has been more than 20 days but i am yet to get any response regarding its closure.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            from Delhi, Delhi
                            Nov 20, 2018
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                            Dear sir,
                            I wwould informed to that today i have credited funds to wrong account on date 20.11.2018...

                            Wrong account details mention in below

                            State bank of india a/c no: [protected] a/c holder name santosh kumar ifsc:sbin0040632 branch:gandhi nagar pan.. Hgipk6016d

                            My self account details that's forward wrong transaction..
                            Account no. [protected]
                            Account holder name alok kumar singh
                            Ifsc code hdfc0004788

                            Mobile no. [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              khalid401
                              from Hyderabad, Telangana
                              Nov 20, 2018
                              Resolved
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                              Resolved

                              credit card renewal fee wrongly charged

                              Address: 500003

                              Hi
                              I have visted secunderabad branch for cancellation of my existing credit card but hdfc exective suggested me that upgradation of credit card with life time free. But till date no info about credit card and as well exiting credit card renewal has been charged. I want to reverse that and cancel the card, with immediate effect with out effecting my cibil...
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                              S
                              Sitansu Kar
                              Nov 20, 2018
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                              Address: 700039
                              Website: NA

                              Hi,

                              I would like to infirm you that, HDFC Bank credit card Department, doing fraud activity regarding credit card. As per HDFC bank they issued credit card to me, but I haven't received, all the times I informed them, but they are not taking this issue seriously.

                              Some One assist pack is activated to my credit card account and HDFC Bank is not bother about it, whether customer received the credit card or customer actually request for the same.

                              I aware of fraud activity on credit card business, but this type of activity is forcefully activated the pack and no paper work is happening, also no reconfirmation on and addition.

                              As per HDFC bank customer care credit card issue to me on july'18. but no purchase or any PIN change happen., then how it is possible, that last 5 months how come any password or any purchases is not happen with that.

                              They have no answer on this. After that I informed to the customer care to blocked my card immediately. Also I email to HDFC bank customer email ID - customerservices.[protected]@hdfcbank.com.

                              Today 20/11 someone lady called me about the same. But she is not willing to help me anymore.

                              I also visit to HDFC Bank branch Ballygunge Phari and spoke to Suruchi at counter no 5, not remember full name. She is also help less on this.

                              I would request you please help me to get out of this mess.

                              I am a salaried Person if this kind of fraud activity is happening and HDFC Bank is behave like this and put their customer on trouble. Then what we do.

                              Name - Sitansu Kumar Kar
                              Phone no - [protected]
                              Email ID - ride.it.[protected]@gmail.com
                              One assist relationship no - 4663624.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Nov 27, 2018
                              Updated by Sitansu Kar
                              Hi,

                              Today one of customer care support called me name Sangeeta and explain about the policy. System told me about the card delivery and one assists pack is activated without my consent, for this I have been charged for this. Now one assist team inform me that they will reversed the payment that of 1399rs pack activation charges.

                              But HDFC bank refuse to reversed the charges, when one assist team reversed the pack activation fee. And HDFC bank charged for this which I have not aware of any payments. Also they told me you are responsible, you need to check your mails and messages to avoid such kind of issue. This was their responsibility to call and confirm from customer if they provide any service to them.

                              When they called 100 times for different kind of offers for credit card, loan etc, but when customer taken the offer and any fraud kind of activity happen they simply raise their hand and tell you are responsible.

                              Can any one from HDFC senior department taken this issue seriously.
                              Dec 26, 2018
                              Updated by Sitansu Kar
                              Not getting any help from HDFC Bank.
                              Dec 27, 2018
                              Updated by Sitansu Kar
                              Can anyone from HDFC bank team member resolve my issue ?. I try to contact so many times with Bank customer care, but no one ready to help me ont his.
                              Jan 16, 2019
                              Updated by Sitansu Kar
                              Worst Experience while using HDFC credit card, Still date no one called me or update me about the status of my issue.
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                                mahedmr
                                from Tiruvannamalai, Tamil Nadu
                                Nov 20, 2018
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                                Dear Sir,

                                I have done two online TNEB payments on 04/11/2018, Rs.470/- & Rs.50/- detected from my account and bill generated. later in the day of 16/11/2018 came to know from TNEB officials the payment was not reflected their summaries and charged me late fee and collected Rs.535/- & Rs.110/- directly from house.Which was communicated through net banking mail box twice dated 17/11/2018 & 19/11/2018 and online customer care mail communication sent 20/11/2018 still there is no response about the deduction from my account. Kindly look into this matter and solve this issue. It is making my day stressful...
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Parmila@14
                                  from Delhi, Delhi
                                  Nov 20, 2018
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                                  Address: Bhiwani, Haryana, 127021

                                  I have facing some problems with of credit card payment regarding my problems so I am calling regularly customer care department but they not giving me satisfactory reason. My credit card is blocked last one month without giving me any information. They told me that we did not find any specific reason against my card and told me that your payment submission timely. That my payment against my credit card received by bank with in time. So waiting for your response last fifteen days.
                                  HDFC Bank customer support has been notified about the posted complaint.
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