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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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HDFC Bank reviews & complaints page 833

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N
Nilesh Katta
from Mumbai, Maharashtra
Nov 26, 2018
Resolved
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Address: Mumbai City, Maharashtra

I have been said by the hdfc personal loan executive that your personal loan will be approved by us for amount 500000 and on 10% but a shocking message came from hdfc bank that your loan has been approved and disburse to your account on 13% interest rate on 500000 amount. It's really shame on hdfc guys to have cheated me on this matter. Please look into this matter as soon as possible and strict action on this either wise i have to take necessary action against hdfc bank
Dec 28, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2018
HDFC Bank Customer Care's response
Dear Customer,

At the outset, we regret the fact that a proper feedback has not been forthcoming on your application for Personal Loan. As we are unable to locate details of your application with the information provided in your e-mail, please provide us the details requested below to enable us assist you further. Loan Reference Number/ Application Number Name of the Applicant (as it appears in your Loan application form) HDFC bank account number ( In case you hold account with HDFC Bank) Your Address Your contact number(s) Type of Loan (e.g. Personal/Express Loan Plus/Auto ) Amount of Loan Name of the Direct Selling Associate/Sales person (if available) Contact Numbers of the DSA/Sales person (if available) Date on which Loan Application was collected List of other Documents Collected Any communication from the DSA Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.

-Nadia
HDFC Bank Customer Assistance
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    P
    prakasham muthusami
    from Chennai, Tamil Nadu
    Nov 26, 2018
    Resolved
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    Address: Salem, Tamil Nadu, 637301
    Website: loan

    Hi team actually i applied the personal loan on before diwali, but till now not receiving any updates regarding on that, kindly assist with me, i have logged in[protected], with the application number of 62632962,
    And i received a message as your personal loan application is accepted on 9-11-208, after that i wont get any updates, may i know how many days have you required to process a loan??
    Kindly do assist with me

    Aapplication no is : 62632962
    Jan 3, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 28, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Your loan application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that based on the above, we are unable to approve your loan as your application does not meet the above-mentioned internal criteria of the bank. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

    -Nadia
    HDFC Bank Customer Assistance
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      A
      Anmol Teltia
      from New Delhi, Delhi
      Nov 25, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110085

      Customer id[protected]
      Wallet id - [protected]
      Phone number - [protected]
      Application number hfr086968

      Dear sir

      I have not received the fast tag. I had applied for it 20 days back. The courier was returned by the courier company because of the incomplete address provided by you. Then again the fastag has not come and there is no response i am getting from your side. Please let me know the present status.

      My address is as follows -
      E-19, delhi citizen society
      Sector - 13, rohini
      Delhi - 110085
      Jan 2, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 28, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that FasTag executive has contacted you and informed you that your tag has been re-dispatched on November 27, 2018 and has shared the dispatch details with you.

      -Zubin
      HDFC Bank Customer Assistance
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        S
        Satnam singh 26 ff
        from Jaipur, Rajasthan
        Nov 25, 2018
        Resolved
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        Address: Sri Ganganagar, Rajasthan, 335001

        You bank employee named lovepreet singh from sri ganganagar had miss used my cheque of my saving accounts and he gave this cheque to the harbans ram and then he used my cheque and deposited the money in angrej singh's account his account number is [protected] and my saving account number is [protected] and the money amount was 497, 000. They done a big fraud with me and i was to hurted by them and they has also thefted my cheque and after they had done this all.
        Dec 29, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 26, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Kindly write to [protected]@hdfcbank.com mentioning the date, amount, cheque number along with your account details, to enable us to check. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          K
          klnagrani
          from KALYAN, Maharashtra
          Nov 25, 2018
          Resolved
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          Resolved

          Address: Thane, Maharashtra, 421301
          Website: [email protected]

          Have issues with moto tpsl transaction 3 has been done from my card. I am expecting you should reverse these charges and re issue the my all three cards asap at my mailing address.

          Hope you will take the action immediately and i will not pay any kind of charges due to a you are card is already is very old condition and i need new all card replacement any how.
          Already you are card is giving us problem at the time of swap or atm transaction.

          Kindly look on this issue is on priority basis.
          Jan 2, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 26, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

          -Anay
          HDFC Bank Customer Assistance
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            S
            Syedazmath
            from Bengaluru, Karnataka
            Nov 25, 2018
            Resolved
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            Address: Bangalore, Karnataka

            Hi,
            I had ordered a mobile phone from flipkart for 11699 on 10th oct 2018 from my credit card however cancelled same day for personal reasons. Till date the refund amount is not reflecting in my credit card account even after calling several times.. I did call flipkart several times and i was notified that transaction amount was refunded on 12th october 2018 with the bank transaction i'd 539196714226525504086.

            I would request to look into the issue and fix it asap as it has crossed 45 days now.

            I have also raised service requests [protected] and [protected] which are still pending for resolution
            Nov 29, 2018
            Complaint marked as Resolved 
            Resolved
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 26, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your comments and request you to send us the duly filled and signed form which is available on our website under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful. You can find the dispute form under the following path Forms Center > Credit Cards > Cardholder Dispute Form.

            -Anay
            HDFC Bank Customer Assistance
            Nov 28, 2018
            Updated by Syedazmath
            I have already sent the form but no resolution kindly check attachee from.. I have not made any transaction to flipkart after 10th October in that month. Y am I charged 11699 on 17th October
            Nov 28, 2018
            Updated by Syedazmath
            Please check the attached

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              R
              from Delhi, Delhi
              Nov 25, 2018
              Resolved
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              Resolved

              Address: Faridabad, Haryana, 121005
              Website: HDFC

              I have purchased a iphone8 in feb-2018, for which there is scheme of 10k cashback and now my 10 emi are all already paid and 11 emi is going to be paid in coming 5th dec but still i have not received my cashback.

              Dear customer, stmt for hdfcbank consumer durable loan [protected] is generated. Total amt due is rs 5333.64. Emi due of rs 5333.64 will be debited on 05/dec/2018. Any overdue to be paid immediately.

              Please need ur support for my cashback.

              Regards
              Ruchira shukla
              [protected]
              Dec 27, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 26, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Kindly write to [protected]@hdfcbank.com along with the charge slip copy and your loan account number, to enable us to check.

              -Anay
              HDFC Bank Customer Assistance
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                N
                Naresh Barsiwal
                from Haridwar, Uttarakhand
                Nov 25, 2018
                Resolved
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                Resolved

                Suddenly my credit card limit reduced from 80000 to 27000 without any information to me. Meanwhile i had already spend the amount above 27000. Resulting this, i was shown in debit amount rs 16221.75. On that day, i have paid rs 16225 through net banking for close the matter. However extra charge rs 300 added per day regularly which is not fair. Atta charges should be removed.
                Dec 26, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 25, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
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                  A
                  Akshay_iitkgp
                  Nov 25, 2018
                  Resolved
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                  Resolved

                  I purchased jewelry from tanishq worth rs 80000 on 8th september. As per the offer i was supposed to get 5% cashback which comes to be rs 4000. Even after two months the cashback has not been credited into my account. Can you look into this matter seriously as i can see that there has been other complains regarding this matter as well with no resolution.
                  Dec 26, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 25, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your Card No., cashback details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    L
                    Lalitsharma108
                    from Mumbai, Maharashtra
                    Nov 24, 2018
                    Resolved
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                    Resolved

                    Address: 110037
                    Website: Hdfc

                    My name is lalit sharma. I am an account holder in hdfc bank since last 5 6 years. Due their application error i couldn’t know the emi due date. Even i couldn’t log in via any browser. They # have charged me 590 rupees fine for this even by this month their emi was paid.
                    If they want me proceed like a good customer and want to behave like good banker then wave off this amount. It’s not first time. It has happened earlier also with my credit card too. But this time i am ready to pay you attention instead of money. My customer id is 52029320
                    Jan 9, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 26, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    In case of a returned EMI, the following charges are applicable: Return charges: Rs.550.00 per instance + GST 18%. Late Payment charges: per month (Calculated on daily basis from the date of return of EMI till payment of outstanding EMI) The charges are levied as per the schedule of fees and charges applicable. Kindly refer below URL for details: https://bit.ly/2Rg9c2z.

                    -Anay
                    HDFC Bank Customer Assistance
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                      U
                      Umesh@
                      from Behror, Rajasthan
                      Nov 24, 2018
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                      Address: Kota, Rajasthan

                      Dear sir
                      I am umeshkmeena Kumar meena.hdfc create payment of 6240 rupees without use and without activation of card.they continueslly increase the payment.they send me two letters and they force to pay money .But I didn't use card because card startinglly not active. They send me legal notice to pay the money .please solve my problem.
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                        T
                        Tamondal
                        from Mumbai, Maharashtra
                        Nov 24, 2018
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700033

                        Dear sir
                        I m tanushree mondal one of your customer and my husband mr sudipto middey is also one of your customer but he is unfortunately unable to pay some emi o[censored]r car loan taken from hdfc bank because some financial problem. But the thing is i tanushree mondal not involved with this lan at all but ur recovery agent mr bablu dutta came at my office today (24.11.18). And misbehav with me and threatened me that if i will not pay that money he will see me how to recover the amount from me. I m not at all involved eventually not know exactly what is happening. Because my marriage is happen on dec 2017 and my husband taken a loan on 2016. This is very disappointing that he came to my office today and harrased me and insulting me in front of my colleagues and customer. I should not be happen at all. I don't think that he have permission to harrased mr middey's family member. Even he said that he came to my office today unofficially next i will see u what i will do.
                        Kindly look out this matter this is not at all entertaining matter.
                        Thank you
                        Tanushree mondal
                        Dec 25, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 24, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please tell the concerned person to share the Loan Account No. with registered contact info, staff details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          P
                          Purusothaman Arumugam
                          from Chennai, Tamil Nadu
                          Nov 24, 2018
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                          Sir I am Purusothaman.A from Coimbatore, I am using HDFC credit card from 2013.But I asked block my card on 2015.Since i want unblock my card.my card expair on 07/2018 then i want new card.My card details "Platinum edge" card no.[protected].Valid from 07/2015 to 07/2018.
                          Name : A PURUSOTHAMAN Thank you. cell no.[protected]/[protected]
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                            V
                            VijayP9999
                            from Mumbai, Maharashtra
                            Nov 24, 2018
                            Resolved
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                            Resolved

                            insta jumbo loan offer

                            Address: Mumbai City, Maharashtra, 400615

                            I had called hdfc customer care for a instant jumbo loan offer on 23rd november where i was quoted a 0.99 pm interest. After discussion the advisor agreed to call on the next day and i could avail it. The next day i got couple of calls from hdfc for the offer. However, this time the interest was 1.25 pm. Upon enquiring the customer support team informed that the offer for 0.99 had expired and the now the offer in 1.25 and the advisor was...
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                            harsh06
                            from Mumbai, Maharashtra
                            Nov 24, 2018
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411027

                            Oct month statement was generated for 31200 in which i did payment for 28k on 3/11 and remaining 3200 i did payment on 13/11. So i did complete payment till my next bill was generated which is for month nov.

                            Their is 553 finance charges applied. I think interest (Finance charges) should be applied for remaining 3200 of duration (From last day of payment till day of payment) which i paid after last date of payment. But as discussed with executive this is being applied on whole 31200 i think which is not the case with other bank credit card like kotak, i am holding credit card for other bank as well.

                            Please take action on this and get waived off interest on 28k. Awaiting your response.
                            Jan 3, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 26, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We wish to clarify that, the finance charge is levied at "3.49%" per month on receipt of payments less than the total amount due or on non-receipt of payment towards the outstanding as per your statement by the payment due date. Finance charges are charged on the following transactions: On all retail purchase transactions in the previous statement from the respective transaction date till the statement date. On the total outstanding amount from the statement date till the part payment date. On the outstanding balance till the next statement date. On the fresh purchases have done thereafter, until the next billing cycle. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ

                            -Nadia
                            HDFC Bank Customer Assistance
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                              PriyeshS
                              from Haldwani, Uttarakhand
                              Nov 24, 2018
                              Resolved
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                              Resolved

                              Hi,

                              I am getting threatning call ls from hdfc recovery people and they are torturing me.
                              They are calling my family members and torturing them as well.
                              I was having some personal issues and health issues and i lost my job also. Because of that i was unable to pay my emi on time and i missed it but as m in a stable condition and as i informed them that i am willing to pay that still they are just torturing me and my family members.
                              He is contineously calling me and texting me that “answer my call i am coming to your place now” when i am at work.
                              He is seriously making my life very difficult.
                              This guy name akbar calling my family member and telling them that if you dont pay amount then “i’ll make sure whereever i seem him (Myself) i’ll just pick him up take him with me.
                              Dec 25, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 24, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We're sorry to hear that. Please share your Loan Account No./Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
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                                dsyadav2401
                                from Vidisha, Madhya Pradesh
                                Nov 24, 2018
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                                Address: Ratlam, Madhya Pradesh, 457001

                                Dear sir
                                I had a mail to you noc request i'd but any response not given your side. I have applied home loan so i need noc from your credit cards please help me... My noc requarment urgently... I Please send my noc /closer later my ragisterd email... [protected]@gmail.com
                                My mob [protected]
                                My hdfc card no-
                                [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  annu.sharma05
                                  from Noida, Uttar Pradesh
                                  Nov 23, 2018
                                  Resolved
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                                  Resolved

                                  My friend abhishek maheshwari purchased samsung s9 plus using hdfc cashback offer on 22/07/2018 from croma store in dlf mall of india.
                                  The offer stated that within 90 days the cashback will be credited in the bank account but it's already 120 days yet he has not received the cashback.
                                  Data of incident - 22/07/2018
                                  Please update the status of the cashback.
                                  Dec 29, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 24, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Please write to [protected]@hdfcbank.com with your Account No./Card No, registered contact info & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Bejoy
                                  HDFC Bank Customer Assistance.
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                                    Manigoyal0001
                                    from Anandpur Sahib, Punjab
                                    Nov 23, 2018
                                    Resolved
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                                    Resolved

                                    Dear sir

                                    I have made payment from my hdfc net banking Rs 14000 to incorrect account number. I miss one digit in 16 digits account number.. i entred 15 digits..I need to refund my amount from Bank.. Because that account number was invalid. And punjab national bank care says that your payment will refund from hdfc bank after submission of complaint. Amount deduct from this account - NAME- SEEMA RANI
                                    Acc no. [protected]
                                    Contact no.[protected]
                                    Branch- HDFC BANK GURUGRAM

                                    Transferd to this account
                                    MANISH KUMAR
                                    [protected]
                                    INSTEAD OF [protected]
                                    PUNJAB NATIONAL BANK
                                    Nov 23, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      M
                                      Manigoyal0001
                                      from Anandpur Sahib, Punjab
                                      Nov 23, 2018
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana

                                      Dear sir

                                      I have made payment from my hdfc net banking Rs 14000 to incorrect account number. I miss one digit in 16 digits account number.. i entred 15 digits..I need to refund my amount from Bank.. Because that account number was invalid. And punjab national bank care says that your payment will refund from hdfc bank after submission of complaint.
                                      Nov 23, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
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