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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
Complaints 32946
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HDFC Bank reviews & complaints page 833

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N
Naresh Barsiwal
from Haridwar, Uttarakhand
Nov 25, 2018
Resolved
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Suddenly my credit card limit reduced from 80000 to 27000 without any information to me. Meanwhile i had already spend the amount above 27000. Resulting this, i was shown in debit amount rs 16221.75. On that day, i have paid rs 16225 through net banking for close the matter. However extra charge rs 300 added per day regularly which is not fair. Atta charges should be removed.
Dec 26, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    Akshay_iitkgp
    Nov 25, 2018
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    Resolved

    I purchased jewelry from tanishq worth rs 80000 on 8th september. As per the offer i was supposed to get 5% cashback which comes to be rs 4000. Even after two months the cashback has not been credited into my account. Can you look into this matter seriously as i can see that there has been other complains regarding this matter as well with no resolution.
    Dec 26, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 25, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your Card No., cashback details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
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      L
      Lalitsharma108
      from Mumbai, Maharashtra
      Nov 24, 2018
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      Resolved

      Address: 110037
      Website: Hdfc

      My name is lalit sharma. I am an account holder in hdfc bank since last 5 6 years. Due their application error i couldn’t know the emi due date. Even i couldn’t log in via any browser. They # have charged me 590 rupees fine for this even by this month their emi was paid.
      If they want me proceed like a good customer and want to behave like good banker then wave off this amount. It’s not first time. It has happened earlier also with my credit card too. But this time i am ready to pay you attention instead of money. My customer id is 52029320
      Jan 9, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 26, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      In case of a returned EMI, the following charges are applicable: Return charges: Rs.550.00 per instance + GST 18%. Late Payment charges: per month (Calculated on daily basis from the date of return of EMI till payment of outstanding EMI) The charges are levied as per the schedule of fees and charges applicable. Kindly refer below URL for details: https://bit.ly/2Rg9c2z.

      -Anay
      HDFC Bank Customer Assistance
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        U
        Umesh@
        from Behror, Rajasthan
        Nov 24, 2018
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        Address: Kota, Rajasthan

        Dear sir
        I am umeshkmeena Kumar meena.hdfc create payment of 6240 rupees without use and without activation of card.they continueslly increase the payment.they send me two letters and they force to pay money .But I didn't use card because card startinglly not active. They send me legal notice to pay the money .please solve my problem.
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          T
          Tamondal
          from Mumbai, Maharashtra
          Nov 24, 2018
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          Resolved

          Address: Kolkata, West Bengal, 700033

          Dear sir
          I m tanushree mondal one of your customer and my husband mr sudipto middey is also one of your customer but he is unfortunately unable to pay some emi o[censored]r car loan taken from hdfc bank because some financial problem. But the thing is i tanushree mondal not involved with this lan at all but ur recovery agent mr bablu dutta came at my office today (24.11.18). And misbehav with me and threatened me that if i will not pay that money he will see me how to recover the amount from me. I m not at all involved eventually not know exactly what is happening. Because my marriage is happen on dec 2017 and my husband taken a loan on 2016. This is very disappointing that he came to my office today and harrased me and insulting me in front of my colleagues and customer. I should not be happen at all. I don't think that he have permission to harrased mr middey's family member. Even he said that he came to my office today unofficially next i will see u what i will do.
          Kindly look out this matter this is not at all entertaining matter.
          Thank you
          Tanushree mondal
          Dec 25, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 24, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please tell the concerned person to share the Loan Account No. with registered contact info, staff details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            P
            Purusothaman Arumugam
            from Chennai, Tamil Nadu
            Nov 24, 2018
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            Sir I am Purusothaman.A from Coimbatore, I am using HDFC credit card from 2013.But I asked block my card on 2015.Since i want unblock my card.my card expair on 07/2018 then i want new card.My card details "Platinum edge" card no.[protected].Valid from 07/2015 to 07/2018.
            Name : A PURUSOTHAMAN Thank you. cell no.[protected]/[protected]
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              V
              VijayP9999
              from Mumbai, Maharashtra
              Nov 24, 2018
              Resolved
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              Resolved

              insta jumbo loan offer

              Address: Mumbai City, Maharashtra, 400615

              I had called hdfc customer care for a instant jumbo loan offer on 23rd november where i was quoted a 0.99 pm interest. After discussion the advisor agreed to call on the next day and i could avail it. The next day i got couple of calls from hdfc for the offer. However, this time the interest was 1.25 pm. Upon enquiring the customer support team informed that the offer for 0.99 had expired and the now the offer in 1.25 and the advisor was...
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              H
              harsh06
              from Mumbai, Maharashtra
              Nov 24, 2018
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411027

              Oct month statement was generated for 31200 in which i did payment for 28k on 3/11 and remaining 3200 i did payment on 13/11. So i did complete payment till my next bill was generated which is for month nov.

              Their is 553 finance charges applied. I think interest (Finance charges) should be applied for remaining 3200 of duration (From last day of payment till day of payment) which i paid after last date of payment. But as discussed with executive this is being applied on whole 31200 i think which is not the case with other bank credit card like kotak, i am holding credit card for other bank as well.

              Please take action on this and get waived off interest on 28k. Awaiting your response.
              Jan 3, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 26, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We wish to clarify that, the finance charge is levied at "3.49%" per month on receipt of payments less than the total amount due or on non-receipt of payment towards the outstanding as per your statement by the payment due date. Finance charges are charged on the following transactions: On all retail purchase transactions in the previous statement from the respective transaction date till the statement date. On the total outstanding amount from the statement date till the part payment date. On the outstanding balance till the next statement date. On the fresh purchases have done thereafter, until the next billing cycle. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ

              -Nadia
              HDFC Bank Customer Assistance
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                P
                PriyeshS
                from Haldwani, Uttarakhand
                Nov 24, 2018
                Resolved
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                Hi,

                I am getting threatning call ls from hdfc recovery people and they are torturing me.
                They are calling my family members and torturing them as well.
                I was having some personal issues and health issues and i lost my job also. Because of that i was unable to pay my emi on time and i missed it but as m in a stable condition and as i informed them that i am willing to pay that still they are just torturing me and my family members.
                He is contineously calling me and texting me that “answer my call i am coming to your place now” when i am at work.
                He is seriously making my life very difficult.
                This guy name akbar calling my family member and telling them that if you dont pay amount then “i’ll make sure whereever i seem him (Myself) i’ll just pick him up take him with me.
                Dec 25, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 24, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We're sorry to hear that. Please share your Loan Account No./Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  D
                  dsyadav2401
                  from Vidisha, Madhya Pradesh
                  Nov 24, 2018
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                  Address: Ratlam, Madhya Pradesh, 457001

                  Dear sir
                  I had a mail to you noc request i'd but any response not given your side. I have applied home loan so i need noc from your credit cards please help me... My noc requarment urgently... I Please send my noc /closer later my ragisterd email... [protected]@gmail.com
                  My mob [protected]
                  My hdfc card no-
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    annu.sharma05
                    from Noida, Uttar Pradesh
                    Nov 23, 2018
                    Resolved
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                    Resolved

                    My friend abhishek maheshwari purchased samsung s9 plus using hdfc cashback offer on 22/07/2018 from croma store in dlf mall of india.
                    The offer stated that within 90 days the cashback will be credited in the bank account but it's already 120 days yet he has not received the cashback.
                    Data of incident - 22/07/2018
                    Please update the status of the cashback.
                    Dec 29, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 24, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please write to [protected]@hdfcbank.com with your Account No./Card No, registered contact info & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Bejoy
                    HDFC Bank Customer Assistance.
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                      M
                      Manigoyal0001
                      from Anandpur Sahib, Punjab
                      Nov 23, 2018
                      Resolved
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                      Resolved

                      Dear sir

                      I have made payment from my hdfc net banking Rs 14000 to incorrect account number. I miss one digit in 16 digits account number.. i entred 15 digits..I need to refund my amount from Bank.. Because that account number was invalid. And punjab national bank care says that your payment will refund from hdfc bank after submission of complaint. Amount deduct from this account - NAME- SEEMA RANI
                      Acc no. [protected]
                      Contact no.[protected]
                      Branch- HDFC BANK GURUGRAM

                      Transferd to this account
                      MANISH KUMAR
                      [protected]
                      INSTEAD OF [protected]
                      PUNJAB NATIONAL BANK
                      Nov 23, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        Manigoyal0001
                        from Anandpur Sahib, Punjab
                        Nov 23, 2018
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                        Address: Gurgaon, Haryana

                        Dear sir

                        I have made payment from my hdfc net banking Rs 14000 to incorrect account number. I miss one digit in 16 digits account number.. i entred 15 digits..I need to refund my amount from Bank.. Because that account number was invalid. And punjab national bank care says that your payment will refund from hdfc bank after submission of complaint.
                        Nov 23, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
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                          C
                          from Lucknow, Uttar Pradesh
                          Nov 23, 2018
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                          Address: Ambedkar Nagar, Uttar Pradesh, 224122

                          महोदय जी मेरा खाता संख्या [protected] है जिससे तारीख 19/11/2018 को paytm के माध्यम से धोखाधडी से मेरे खाते से 59186 रुपया किसी ने निकाल लिया है अतः आपसे विनम्र निवेदन है कि किसी तरह से मेरा पैसा पुनः मेरे खाते में वापस करवाने की कृपा करें
                          Name- rishi prasad
                          Father name- maniram yadav
                          Mobile-[protected]
                          Email- [protected]@gmail.com
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            S.D.Krishnan
                            from Delhi, Delhi
                            Nov 23, 2018
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                            hdfc classic assure plan - fraud call

                            I wish to complain about the fake call received by me from the so called termination department of hdfc life insurance.
                            The person (Ashish Chaudhary [protected] told me that i had taken a policy in the year 2010 and paid a premium of rs.50000/- towards the same, i was also
                            Given the policy number[16996938] policy name hdfc classic assure plus issued on 23/03/2010) and told that since the policy has a lock in period of br...
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                            Benedict Debbarma
                            from Delhi, Delhi
                            Nov 23, 2018
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                            Address: New Delhi, Delhi, 110039

                            I called the helpline number only to found that they are not helpful at all. I was told to hold on the call while the agent Transfer it to someone else and she straight away hangs up the call. And I tried again and the other agent just rejects the call and I tried again and the cheeky agent stayed silent saying nothing at all testing his patience I held on for 2 mins still nothing at the 4th minute I told the agent whether he was going to speak up and still nothing finally I had to hang up myself. If the customer has a problem who is going to solve the problem since it was the problem created by them unto me.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              R
                              rakesh nutan
                              from Roorkee, Uttarakhand
                              Nov 23, 2018
                              Resolved
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                              Resolved

                              Address: Ballia, Uttar Pradesh, 277303

                              Dear Sir,
                              Please pay our amount in our bank only. and please also provide me the permanent and temporary address of Kishan Kumar tripathi mobile no is [protected] (to police complain because he is fraud with us. he will taken 80000/-rs in personel account in which he is return 30000/- in my account and ballance 50000/- is not return(this amount is deposited by me in mr devendra singh account no is [protected] ifsc code is SBIN0014200 on 28/7/2018). he is your staff and when your another staff is frouding with us. then your confitrmation call department is transfer the call to mr kishan kumar tripathi which is say to save our money from forgery is to open the insurrance plan then i will deposited in several interval to protect our money, then he say the ammount return your bank is 1361275/- but few a day your another staff ie, Mr afser rasheed associate relation ship manager hdfc life 4th floor vijaya building barah khambha road new delhi -110001 is say that only 765301/-is only paid and the ballance amount that is confirm from your branch is 1361275/- is not paid.that means your alll staff is frouding with us. if it is not possible to pay me which is confirm from your staff then why are spent our money in insurrance plan ie, approx 379000/- rs in which till date 50000/- is not recover and and 30000/-is recover and ballance is spent in insurrance.

                              hence please pay our amount in pnb bank account only. because i will not trust in your staff.

                              we have also attach our bank account statement and kyc.
                              Jan 13, 2019
                              Complaint marked as Resolved 
                              HDFC Life customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 08, 2018
                              HDFC Life Customer Care's response
                              Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                              In my account section premium receipt section is not working due to which I am unable to download my premium receipt. Which is needed for tax benefits. Please do needful as early as possible.
                              HDFC Life Customer Care's response, Dec 8, 2018
                              Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.
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                                Bishnu Priya Mishra
                                from New Delhi, Delhi
                                Nov 23, 2018
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                                Address: Jajpur, Odisha, 75007

                                Cancellation of one assist membership
                                I am a hdfc bank credit card holder. The bank has auto debited rs. 2499/- from my credit card number ending with 2807 without my concern on date:23/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2499/-

                                Name :- bishnupriya mishra
                                Mobile no. :- [protected]
                                Credit card number ending :- 2807
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Bishnu,

                                We regret the inconvenience caused. Request you to share your details on https://goo.gl/forms/3o3zNISR7CB9RuuD2 or Inbox us on Facebook or Twitter with membership ID and registered mobile number. So that, we can assist you further.

                                Regards,

                                Devendra,

                                OneAssist, Social Media Team.
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                                  P
                                  Priya1 Sinha1
                                  Nov 23, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560045

                                  I am a hdfc bank customer. Amb charges are debiting from my account without my notice.in this month - november 2018, 5 times amb charges are debited. I got messages as amb chrg incl gst for sep2018, oct2018, july2018 deducted and amb chrg incl gst for aug2018 decuted. For sept month, deducted twice. This is very annoying and that to without any intimation unnecessarily my amount is being debited. It is a serious problem for me. I am requesting you to refund the amount to my account. If you are not going to refund my amount i have to close this account for sure. Request you to kindly get it resolved.
                                  Dec 24, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 23, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance is required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit for Terms and conditions: http://www.hdfcbank.com/common/hdfcbank_tnc.htm The charges are levied since the required Average Monthly Balance was not maintained. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

                                  -Zubin
                                  HDFC Bank Customer Assistance
                                  My new emv chip card not delivered. It was dispatched to wrong address, later I updated my address details via net banking. The card is not dispatched to the updated/new address.
                                  I cant buy mobile phones using hdfc credit card on emi bases, its showing transaction error and bank providing card is not supportig
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                                    E
                                    Espa Prakash
                                    from Kota, Rajasthan
                                    Nov 23, 2018
                                    Resolved
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                                    Resolved

                                    Address: Panipat, Haryana, 132140

                                    Respected sir,

                                    Today i talk with phone banking on 23.11.2018 about the bill wef 18.09.18 to 08.10.18 which is charged against me for first year membership amount shown rs.1000/-. Which is excess amount shown in the current bill ie 18.11.2018.

                                    First of thing when your staff fill up the form in the month of may-2017 at cisf camp ioc refinery that time he said to us this is un-chargable card because this card is being issued only para militery forces. This is special package for paramilitery forcess. You dont worry and enjoy against hdfc card facility. Then we welcome his statement and fill up for issue of new membership of hdfc credit card.

                                    After few days the card issued to me, after one month hdfc unnecessary recharge in every month rs.100/- by your office in this mobile no-[protected]. I have complained in every months but nobody can solved the against recharge by your hdfc staff.

                                    In this regard i requested to your please rectified the bill and fresh bill generate against the current bill statement on dated 18.11.2018 and send immediately. I pay against the bill without fine and well in time possible.
                                    Dec 24, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Nov 23, 2018
                                    Updated by Espa Prakash
                                    Respected Sir,

                                    Today I talk with phone banking on 23.11.2018 about the bill wef 18.09.18 to 08.10.18 which is charged against me for first year membership amount shown Rs.1000/-. Which is excess amount shown in the current bill ie 18.11.2018.

                                    First of thing when your staff fill up the form in the month of May-2017 at CISF Camp IOC Refinery that time he said to us this is Un-chargable card because this card is being issued only para militery forces. This is special package for paramilitery forcess. You dont worry and enjoy against HDFC Card facility. Then we welcome his statement and fill up for issue of new membership of HDFC Credit card.

                                    After few days the card issued to me, after one month HDFC unnecessary recharge in every month Rs.100/- by your office in this mobile No-[protected]. I have complained in every months but nobody can solved the against recharge by your HDFC staff.

                                    In this regard I requested to your please rectified the bill and fresh bill generate against the current bill statement on dated 18.11.2018 and send immediately. I pay against the bill without fine and well in time possible.
                                    Verified Support
                                    Nov 23, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your Card No., charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Unnecessarily detecting amount from my account
                                    Hi, I am a TCS employee.

                                    I have lost my food card. Can you tell me the procedure to block that and issue new card ?

                                    My TCS Email Id is : himani.[protected]@tcs.com
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