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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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V
VijayP9999
from Mumbai, Maharashtra
Nov 24, 2018
Resolved
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insta jumbo loan offer

Address: Mumbai City, Maharashtra, 400615

I had called hdfc customer care for a instant jumbo loan offer on 23rd november where i was quoted a 0.99 pm interest. After discussion the advisor agreed to call on the next day and i could avail it. The next day i got couple of calls from hdfc for the offer. However, this time the interest was 1.25 pm. Upon enquiring the customer support team informed that the offer for 0.99 had expired and the now the offer in 1.25 and the advisor was...
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harsh06
from Mumbai, Maharashtra
Nov 24, 2018
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Address: Pune, Maharashtra, 411027

Oct month statement was generated for 31200 in which i did payment for 28k on 3/11 and remaining 3200 i did payment on 13/11. So i did complete payment till my next bill was generated which is for month nov.

Their is 553 finance charges applied. I think interest (Finance charges) should be applied for remaining 3200 of duration (From last day of payment till day of payment) which i paid after last date of payment. But as discussed with executive this is being applied on whole 31200 i think which is not the case with other bank credit card like kotak, i am holding credit card for other bank as well.

Please take action on this and get waived off interest on 28k. Awaiting your response.
Jan 3, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
HDFC Bank Customer Care's response
Dear Customer,

We wish to clarify that, the finance charge is levied at "3.49%" per month on receipt of payments less than the total amount due or on non-receipt of payment towards the outstanding as per your statement by the payment due date. Finance charges are charged on the following transactions: On all retail purchase transactions in the previous statement from the respective transaction date till the statement date. On the total outstanding amount from the statement date till the part payment date. On the outstanding balance till the next statement date. On the fresh purchases have done thereafter, until the next billing cycle. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ

-Nadia
HDFC Bank Customer Assistance
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    P
    PriyeshS
    from Haldwani, Uttarakhand
    Nov 24, 2018
    Resolved
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    Resolved

    Hi,

    I am getting threatning call ls from hdfc recovery people and they are torturing me.
    They are calling my family members and torturing them as well.
    I was having some personal issues and health issues and i lost my job also. Because of that i was unable to pay my emi on time and i missed it but as m in a stable condition and as i informed them that i am willing to pay that still they are just torturing me and my family members.
    He is contineously calling me and texting me that “answer my call i am coming to your place now” when i am at work.
    He is seriously making my life very difficult.
    This guy name akbar calling my family member and telling them that if you dont pay amount then “i’ll make sure whereever i seem him (Myself) i’ll just pick him up take him with me.
    Dec 25, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 24, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We're sorry to hear that. Please share your Loan Account No./Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      D
      dsyadav2401
      from Vidisha, Madhya Pradesh
      Nov 24, 2018
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      Address: Ratlam, Madhya Pradesh, 457001

      Dear sir
      I had a mail to you noc request i'd but any response not given your side. I have applied home loan so i need noc from your credit cards please help me... My noc requarment urgently... I Please send my noc /closer later my ragisterd email... [protected]@gmail.com
      My mob [protected]
      My hdfc card no-
      [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        annu.sharma05
        from Noida, Uttar Pradesh
        Nov 23, 2018
        Resolved
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        Resolved

        My friend abhishek maheshwari purchased samsung s9 plus using hdfc cashback offer on 22/07/2018 from croma store in dlf mall of india.
        The offer stated that within 90 days the cashback will be credited in the bank account but it's already 120 days yet he has not received the cashback.
        Data of incident - 22/07/2018
        Please update the status of the cashback.
        Dec 29, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 24, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Please write to [protected]@hdfcbank.com with your Account No./Card No, registered contact info & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Bejoy
        HDFC Bank Customer Assistance.
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          M
          Manigoyal0001
          from Anandpur Sahib, Punjab
          Nov 23, 2018
          Resolved
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          Resolved

          Dear sir

          I have made payment from my hdfc net banking Rs 14000 to incorrect account number. I miss one digit in 16 digits account number.. i entred 15 digits..I need to refund my amount from Bank.. Because that account number was invalid. And punjab national bank care says that your payment will refund from hdfc bank after submission of complaint. Amount deduct from this account - NAME- SEEMA RANI
          Acc no. [protected]
          Contact no.[protected]
          Branch- HDFC BANK GURUGRAM

          Transferd to this account
          MANISH KUMAR
          [protected]
          INSTEAD OF [protected]
          PUNJAB NATIONAL BANK
          +1 photos
          Nov 23, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            Manigoyal0001
            from Anandpur Sahib, Punjab
            Nov 23, 2018
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            Address: Gurgaon, Haryana

            Dear sir

            I have made payment from my hdfc net banking Rs 14000 to incorrect account number. I miss one digit in 16 digits account number.. i entred 15 digits..I need to refund my amount from Bank.. Because that account number was invalid. And punjab national bank care says that your payment will refund from hdfc bank after submission of complaint.
            +1 photos
            Nov 23, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
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              C
              from Lucknow, Uttar Pradesh
              Nov 23, 2018
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              Address: Ambedkar Nagar, Uttar Pradesh, 224122

              महोदय जी मेरा खाता संख्या [protected] है जिससे तारीख 19/11/2018 को paytm के माध्यम से धोखाधडी से मेरे खाते से 59186 रुपया किसी ने निकाल लिया है अतः आपसे विनम्र निवेदन है कि किसी तरह से मेरा पैसा पुनः मेरे खाते में वापस करवाने की कृपा करें
              Name- rishi prasad
              Father name- maniram yadav
              Mobile-[protected]
              Email- [protected]@gmail.com
              +3 photos
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                S.D.Krishnan
                from Delhi, Delhi
                Nov 23, 2018
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                hdfc classic assure plan - fraud call

                I wish to complain about the fake call received by me from the so called termination department of hdfc life insurance.
                The person (Ashish Chaudhary [protected] told me that i had taken a policy in the year 2010 and paid a premium of rs.50000/- towards the same, i was also
                Given the policy number[16996938] policy name hdfc classic assure plus issued on 23/03/2010) and told that since the policy has a lock in period of br...
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                Benedict Debbarma
                from Delhi, Delhi
                Nov 23, 2018
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                Address: New Delhi, Delhi, 110039

                I called the helpline number only to found that they are not helpful at all. I was told to hold on the call while the agent Transfer it to someone else and she straight away hangs up the call. And I tried again and the other agent just rejects the call and I tried again and the cheeky agent stayed silent saying nothing at all testing his patience I held on for 2 mins still nothing at the 4th minute I told the agent whether he was going to speak up and still nothing finally I had to hang up myself. If the customer has a problem who is going to solve the problem since it was the problem created by them unto me.
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  rakesh nutan
                  from Roorkee, Uttarakhand
                  Nov 23, 2018
                  Resolved
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                  Resolved

                  Address: Ballia, Uttar Pradesh, 277303

                  Dear Sir,
                  Please pay our amount in our bank only. and please also provide me the permanent and temporary address of Kishan Kumar tripathi mobile no is [protected] (to police complain because he is fraud with us. he will taken 80000/-rs in personel account in which he is return 30000/- in my account and ballance 50000/- is not return(this amount is deposited by me in mr devendra singh account no is [protected] ifsc code is SBIN0014200 on 28/7/2018). he is your staff and when your another staff is frouding with us. then your confitrmation call department is transfer the call to mr kishan kumar tripathi which is say to save our money from forgery is to open the insurrance plan then i will deposited in several interval to protect our money, then he say the ammount return your bank is 1361275/- but few a day your another staff ie, Mr afser rasheed associate relation ship manager hdfc life 4th floor vijaya building barah khambha road new delhi -110001 is say that only 765301/-is only paid and the ballance amount that is confirm from your branch is 1361275/- is not paid.that means your alll staff is frouding with us. if it is not possible to pay me which is confirm from your staff then why are spent our money in insurrance plan ie, approx 379000/- rs in which till date 50000/- is not recover and and 30000/-is recover and ballance is spent in insurrance.

                  hence please pay our amount in pnb bank account only. because i will not trust in your staff.

                  we have also attach our bank account statement and kyc.
                  Jan 13, 2019
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 08, 2018
                  HDFC Life Customer Care's response
                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                  In my account section premium receipt section is not working due to which I am unable to download my premium receipt. Which is needed for tax benefits. Please do needful as early as possible.
                  HDFC Life Customer Care's response, Dec 8, 2018
                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.
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                    B
                    Bishnu Priya Mishra
                    from New Delhi, Delhi
                    Nov 23, 2018
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                    Address: Jajpur, Odisha, 75007

                    Cancellation of one assist membership
                    I am a hdfc bank credit card holder. The bank has auto debited rs. 2499/- from my credit card number ending with 2807 without my concern on date:23/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2499/-

                    Name :- bishnupriya mishra
                    Mobile no. :- [protected]
                    Credit card number ending :- 2807
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Bishnu,

                    We regret the inconvenience caused. Request you to share your details on https://goo.gl/forms/3o3zNISR7CB9RuuD2 or Inbox us on Facebook or Twitter with membership ID and registered mobile number. So that, we can assist you further.

                    Regards,

                    Devendra,

                    OneAssist, Social Media Team.
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                      P
                      Priya1 Sinha1
                      Nov 23, 2018
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560045

                      I am a hdfc bank customer. Amb charges are debiting from my account without my notice.in this month - november 2018, 5 times amb charges are debited. I got messages as amb chrg incl gst for sep2018, oct2018, july2018 deducted and amb chrg incl gst for aug2018 decuted. For sept month, deducted twice. This is very annoying and that to without any intimation unnecessarily my amount is being debited. It is a serious problem for me. I am requesting you to refund the amount to my account. If you are not going to refund my amount i have to close this account for sure. Request you to kindly get it resolved.
                      Dec 24, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 23, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance is required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit for Terms and conditions: http://www.hdfcbank.com/common/hdfcbank_tnc.htm The charges are levied since the required Average Monthly Balance was not maintained. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

                      -Zubin
                      HDFC Bank Customer Assistance
                      My new emv chip card not delivered. It was dispatched to wrong address, later I updated my address details via net banking. The card is not dispatched to the updated/new address.
                      I cant buy mobile phones using hdfc credit card on emi bases, its showing transaction error and bank providing card is not supportig
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                        E
                        Espa Prakash
                        from Kota, Rajasthan
                        Nov 23, 2018
                        Resolved
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                        Resolved

                        Address: Panipat, Haryana, 132140

                        Respected sir,

                        Today i talk with phone banking on 23.11.2018 about the bill wef 18.09.18 to 08.10.18 which is charged against me for first year membership amount shown rs.1000/-. Which is excess amount shown in the current bill ie 18.11.2018.

                        First of thing when your staff fill up the form in the month of may-2017 at cisf camp ioc refinery that time he said to us this is un-chargable card because this card is being issued only para militery forces. This is special package for paramilitery forcess. You dont worry and enjoy against hdfc card facility. Then we welcome his statement and fill up for issue of new membership of hdfc credit card.

                        After few days the card issued to me, after one month hdfc unnecessary recharge in every month rs.100/- by your office in this mobile no-[protected]. I have complained in every months but nobody can solved the against recharge by your hdfc staff.

                        In this regard i requested to your please rectified the bill and fresh bill generate against the current bill statement on dated 18.11.2018 and send immediately. I pay against the bill without fine and well in time possible.
                        Dec 24, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Nov 23, 2018
                        Updated by Espa Prakash
                        Respected Sir,

                        Today I talk with phone banking on 23.11.2018 about the bill wef 18.09.18 to 08.10.18 which is charged against me for first year membership amount shown Rs.1000/-. Which is excess amount shown in the current bill ie 18.11.2018.

                        First of thing when your staff fill up the form in the month of May-2017 at CISF Camp IOC Refinery that time he said to us this is Un-chargable card because this card is being issued only para militery forces. This is special package for paramilitery forcess. You dont worry and enjoy against HDFC Card facility. Then we welcome his statement and fill up for issue of new membership of HDFC Credit card.

                        After few days the card issued to me, after one month HDFC unnecessary recharge in every month Rs.100/- by your office in this mobile No-[protected]. I have complained in every months but nobody can solved the against recharge by your HDFC staff.

                        In this regard I requested to your please rectified the bill and fresh bill generate against the current bill statement on dated 18.11.2018 and send immediately. I pay against the bill without fine and well in time possible.
                        Verified Support
                        Nov 23, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your Card No., charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Unnecessarily detecting amount from my account
                        Hi, I am a TCS employee.

                        I have lost my food card. Can you tell me the procedure to block that and issue new card ?

                        My TCS Email Id is : himani.[protected]@tcs.com
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                          N
                          Nashath Aara
                          from Chennai, Tamil Nadu
                          Nov 23, 2018
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600063
                          Website: Customercomplaints

                          Hi sir,

                          My name is nashath aara, i'm from chennai. I have requested for credit card closure by sending the closure form to credit cards division, chennai. I have not received any response. My credit card is not yet deactivated. Kindly deactivate my credit card permanently. I have paid the outstanding dues. Please deactivate my credit card as early as possible.
                          Dec 25, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 23, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We acknowledge receipt of your letter seeking closure of your credit card ending 9814. However, we were unable to process the same as the signature in our records does not match with the signature in the letter. Hence, we request you to share a fresh letter matching the signature in our records to enable us to do the needful.

                          -Manoj
                          HDFC Bank Customer Assistance
                          I have been waiting for my HDFC Debit card which was piked on 07/11/2018 by Blue Dart from Noida. It has been delievered to Vikash on 12/11/2018 with ref. No. [protected]. but I have not received it has yet.
                          Please let me know about my Debit card.
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                            C
                            Celime
                            from Hyderabad, Telangana
                            Nov 23, 2018
                            Resolved
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                            Resolved

                            Dear sir,

                            I have been receiving calls from the recovery agent. I had earlier last year intimated that i cannot take calls during my working hours. They have been calling from various numbers and i did not know till i check after working hours. They send sms' and when i have tried calling after my working time i have received a message to call back during working hours. My husband called asking for sometime. But still the calls continue and messages continue. Secondly when i called on the 22nd on a number [protected] from which they have sent me a watsap message the lady who says she is shanti only seems to want to irate the customer to pick on an argument. When i tried to explain my condition, it just does seem to reach her. I had to disconnect the call. I called the customer care and also asked for help. I understand i have a payment to do and it has happened now that i have had a problem to pay. All my payments have been happening regularly. Last i also paid 25, 000 to the card but as my husband was aditted in hospital it was again used. I have asked the customer care to put in a request that i am given time to ay y max next month dec. 9th.
                            +3 videos
                            Dec 28, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Nov 23, 2018
                            Updated by Celime
                            Please help me on this matter of payment. When I tried explaining to the lady my problem, i just could not get across to her. She was very unapproachable.
                            Nov 24, 2018
                            Updated by Celime
                            I have messages still coming to my phone. When I tried to explain my problem the lady Shanti, did not listen. Now I receive sms saying that I have not contacted them. How can I talk to a Hdfc re-present who yells over the phone and talks disrespectfully. I want them to know how they should talk to a customer especially when they have something to explain because they intend to pay but all they need is a few days. And I am the only working person with a lot of family commitments.

                            Verified Support
                            Nov 27, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                            -Nadia
                            HDFC Bank Customer Assistance
                            Nov 27, 2018
                            Updated by Celime
                            Celime 2 minutes ago

                            Thank you. I wish to inform you I received a call from the agent again stating her name is Sravani and I can pay a min of 5, 100. I was not sure if I would be able to do the payment the next day so I requested for sometime. I was told only by next day i should do the payment as they are holding back, I have a good credit score. After the call had received my amt and I called back for the manager Sravani to inform but the lady who responded said she is Sravani, the Manager but she didn't speak to me. I asked her if i can do the minimum payment of 5, 100 and i was told to go ahead.I have paid the min amt of 5, 100 on the 24th of Nov. Now I receive messages still which I don't understand. I am unable to clear the amount now and need some time. Secondly the 1st lady i spoke to "shanti' was rude. Thirdly the lady "Sravani" said I can pay a min of 5, 100 and next month the remaining thousand odd, then why am i receiving messages.

                            Thank you. I wish to inform you I received a call from the agent again stating her name is Sravani and I can pay a min of 5, 100. I was not sure if I would be able to do the payment the next day so I requested for sometime. I was told only by next day i should do the payment as they are holding back, I have a good credit score. After the call had received my amt and I called back for the manager Sravani to inform but the lady who responded said she is Sravani, the Manager but she didn't speak to me. I asked her if i can do the minimum payment of 5, 100 and i was told to go ahead.I have paid the min amt of 5, 100 on the 24th of Nov. Now I receive messages still which I don't understand. I am unable to clear the amount now and need some time. Secondly the 1st lady i spoke to "shanti' was rude. Thirdly the lady "Sravani" said I can pay a min of 5, 100 and next month the remaining thousand odd, then why am i receiving messages.

                            credit card payment - Comment #3283480 - Image #0
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                              pdrout
                              from Vellore, Tamil Nadu
                              Nov 23, 2018
                              Resolved
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                              Resolved

                              rail ticket cancellation amount not credited to my card

                              Address: Visakhapatnam, Andhra Pradesh, 530032

                              Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my credit card no : [protected]. Please do the needful. Urgent
                              1) dear customer,
                              We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 825.0 has been processed as per below details:
                              Date...
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                              Mannu Barman
                              from Alwar, Rajasthan
                              Nov 23, 2018
                              Resolved
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                              Resolved

                              Address: Alwar, Rajasthan, 301001

                              I am take it 4-5 hdfc bank consumer loan with my family samsung galaxy smart phone and already paid 3-4 emi all phone but still not recevied any cash to my bank account i dont know why delay always cash bank

                              Model - note 9/s9+/google pixel/iphone 7+/j8/s9 128 /a7 128gb

                              I am paying regular emi but not recevied cash bank

                              Kindly resolve the case

                              Kindly contact us - [protected] give you complete details.
                              Dec 24, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 23, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please share your Loan Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
                              Nov 24, 2018
                              Updated by Mannu Barman
                              I DONT KNOW HERE SHOW LOAN ACCOUNT NUMBER KINDLY US THE DETAILS I GIVE YOU MY ALL FAMILY MEMBER MOBILE NUMBER TO CHECK IT

                              1. [protected]
                              2. [protected]
                              3.[protected]
                              4.[protected]

                              KINDLY PROVIDE ME DETAIL ALSO
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                                V
                                Vasu Gangapalli
                                from Tiruchengode, Tamil Nadu
                                Nov 23, 2018
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                                Address: 560016

                                Unauthorized deduction by one assist and hdfc bank without my permission.

                                An amount of 1899 was deducted from my new hdfc credit card, without my consent on 17th november 2018.
                                I want full refund for the amount debited as i am not at all interested in the services offered by you.

                                Below are the information you may require :

                                Name : vasu g s
                                Card ending : xxx1676
                                Amount charged : inr 1899
                                One assist relation no.3112669
                                Contact number : [protected]

                                Wishing to get my refund as soon as possible.

                                Thanks,
                                Vasu g s
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear sir Plz Cancellation My Credit card
                                Devi Prasad ketha's reply, Nov 17, 2018
                                Dear sir Plz Cancellation My Credit card
                                I am a HDFC bank credit card holder . The bank has auto debited Rs. 999/- from my credit card number. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.999/-

                                Name :-Suganya M
                                Mobile Number:-[protected]
                                Hi I forgot the PIN of my Food Plus Card. I could not able to login to the prepaid cards section of the net banking to re generate it. I called to the food plus card desk (Chennai) they told they will regenerate my IPIN and send so that i can login to my netbanking. I didnt get any emails regarding that so far
                                Dear Customer,

                                Greetings from OneAssist!

                                We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3751071. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

                                Regards,

                                Devendra,

                                OneAssist, Social Media Team.
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                                  Veeranna Pattar
                                  from Hubli, Karnataka
                                  Nov 23, 2018
                                  Resolved
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                                  Resolved

                                  Please note that i applied for hdfc credit card and got reference no 18k[protected]s2 i got all verification done. And also got message as card is processed, can track the card after 2 days. But today i received mail as follows

                                  This is with reference to your e-mail regarding application on your hdfc bank credit card account.

                                  This is with reference to application reference number 18k[protected]s2

                                  Thank you for your interest in hdfc bank international credit card.

                                  We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

                                  As per rbi guuideline circular no. Rbi/[protected]/100
                                  Dbod. Fsd. Bc.23/24.01.011/2008-09 dated[july 1, 2008]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court.
                                  Nov 30, 2018
                                  Complaint marked as Resolved 
                                  Approved and dispatched.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Nov 30, 2018
                                  Updated by Veeranna Pattar
                                  Finally card approved and dispatched.
                                  Verified Support
                                  Dec 05, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have taken note of your comments expressed and confirm that, as an outcome of our review, an HDFC Bank credit card number ending with 9396 has been approved and will be despatched to your mailing address maintained with us. You may look forward to receiving the card within 5 to 7 working days.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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