| Address: Hyderabad, Telangana, 502319 |
Dear sir/madam,
I am heera jagadish singh an ex employee of hdfc bank ltd. I was been given my credit cards to your employee mrs. Deepa chandrika who is presently working as a personal banker in hdfc bank ltd at kondapur location, hyderabad, telangana state. The limits used by mrs. Deepa chandrika was sbi credit card 2, 00, 000rs, hdfc credit card 25000rs and axis credit card 75000rs. Total 3 lakhs of my limit is being used by her and her husband by giving me false reasons. She is not at all paying my credits after using the limits. Where as collections team coming to my home and doing harassment’s then she updated mobile number and address of her husband in all the three credits cards by doing forgery of my signature. She know my customer id as 43813257. By using my customer id in flexcube she done forgery of signature. Later her husband was absconded from home and came after 18 days then she said she will again update her contact number and address in hdfc credit card to avoid collection team harassment.
I given complaint to hdfc bank managing director on this. Later what happened i don’t know. She and her husband started doing blackmail to me by saying to withdraw the complaint else mrs. Deepa chandrika would attempt for suicide. Because of this fear i withdrawn the complaint. Two months completed again she is doing fraud by not paying credit cards. I visited hdfc bank ltd at kondapur location to meet branch manager mr. Venkat kalyan. Branch manager is also supporting to his staff mrs. Deepa chandrika as she is completing her revenue as branch manager is fully dependent on her as she is completing the branch target.
Mrs. Deepa chandrika is one of the talented person who knows how to do fraud. She changed her home 3 times in past 6 months. She stayed in a flat for 4 months she did not paid rent again she shifted one more home stayed there again for two months with out paying rent. Recently she changed one more home from past 1 month till now she did not paid rent for that owner. I don’t know again where she goes also.
When i ask them to give their address they did not given me at last with the support of credit card collections team i got their address. I spoked to branch manager of hdfc bank ltd mr venkat kalyan more than 5 times about the fraud done by mrs. Deepa chandrika. He did not taken any action on her. I think he is encouraging her that’s why she is fearless when i was giving complaint to branch manager in hdfc bank ltd at kondapur location.
She and her husband mr. Rahul who worked early in hdfc life insurance are one of the biggest fraud persons in india. Most of the credit card collections team are complained to me on them as they are fraud they will not pay credit cards. They are paying their own credits cards & loans instead of paying my credit cards.
I can write a 100 pages of book how much fraud they have done to me.in future also after if she lefts hdfc bank how many customers and non customers will come to hdfc bank by stating that mrs. Deepa chandrika who borrowed money from them and did not paid it.
My only suggestion is to terminate the fraud employees it will be good lesson where she and her husband will not do any fraud to anyone in future. Bank means trust by seeing such employees i am loosing trust in bank. Why hdfc bank is still keeping fraud employees in organization.
When ever they are angry they say i will not pay your credit cards what ever you want to do you can do to whom you want to complaint you can complain no one can do anything to me.
Please terminate her and ensure she does not get any employment in any organization else hdfc bank ltd will looses its reputation in future because of this fraud employees.
I visited to police station also more than 4 times including cyberabad police in hyderabad. They suggested me to file a case in civil court.
She and her husband continuously depositing cheque’s for doing credit card payments as it was been bounced as not sufficient balance.
The below are my credits cards still it is with them only. They are not giving my credits cards i have blocked them by calling to customer care numbers.
Sbi credit card-[protected]
Hdfc credit card-[protected]
Axis credit card-[protected].
Please take strict action on these employee and publish it so that no employee will do any fraud in future.
Please call me on my number for any clarification needed.
Thanks & regards
Heera jagadish singh
[protected]
Dec 31, 2018
Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2018
HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].
-Zubin
HDFC Bank Customer Assistance.
