Hi,
I purchased an apple ipad on 14th february under the 'valentine's day 10000 cashback offer'. as per the offer a cashback of 10000 was supposed to be credited within the 90 days of purchase.
Tried email the customer care, but the emails bounce back.
Its been more than 90 days and the cashback is not credited.
Under this scheme it was mandatory for the buyer to opt for 6 months emi.
Purchased the ipad from narendra std & telecom gt road panipat haryana
date of purchase : 14th feb 2018
Batch no.003771 inv. N0005237
Txn id [protected]
Ipad 199041:wifi 32gb
Product serial no. Gcgvppuyhp9x
News article:
https://www.digit.in/general/apple-hdfc-bank-valentines-day-offer-cashback-of-up...⇄
"apple has partnered with hdfc bank to offer cashback o[censored]p to rs 10, 000 on select iphones, ipads and macbook models, as a part of its valentine’s day promotion. The istore website has listed the offers and it should be noted that to be eligible for it, buyers need to purchase the apple devices using an hdfc bank debit card, credit card or consumer durable loans, and it will only be eligible at authorised offline apple re-sellers till february 14.
Jan 5, 2019
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2018
HDFC Bank Customer Care's response Dear Customer,
I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
-Anay
HDFC Bank Customer Assistance
Greetings from OneAssist!
Apologies for the inconvenience caused. Request you to share your registered mobile number and membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we may assist you in your case.
Regards,
Devendra,
OneAssist, Social Media Team.