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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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HDFC Bank reviews & complaints page 827

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S
Sudeep Gusain
from Delhi, Delhi
Dec 3, 2018
Resolved
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Hi,
My credit card got expired and i need to updated the address, but unfortunately every time i request the update my signature mismatch. I also submitted signature mismatch but it also didn't worked and it was rejected.

Now i need to close my credit card account (Ends with 5692). I am trying to connect to customer care from long time but can get from where to close it. Can you please close my credit card. All my dues are paid. My registered phone number is [protected]
Thanks
Jan 4, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receive a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance
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    S
    Santanu Pratihar
    from Mumbai, Maharashtra
    Dec 3, 2018
    Resolved
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    Resolved

    Address: Kolkata, West Bengal

    Hi team,

    Today i received below sms form hdfc bank side.

    Dear customer mandate reference no: hdfc[protected] issued to dmi finance private limited with value rs. 35000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

    However i am not take any loan, and not fill up any from my side with dmi finance private limited.

    Request please look into the matter and assure me no deduction from bank account.

    Regards,
    Santanu
    Jan 4, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 04, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Incase if you wish to cancel the mandate request you to write to us from your register e mail ID on [protected]@hdfcbank.com for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Zubin
    HDFC Bank Customer Assistance
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      A
      aimrow
      from Delhi, Delhi
      Dec 3, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      I need to bring to your attention about my experience as an hdfc bank customer. I have taken a business loan from hdfc bank rajouri garden. I have been paying for the past one year and now in the month of nov' 18 my business facing some financial crunch and unable to pay full emi at one shot. All inflow of business is credited in same account to adjust with emi.

      I wish to lodge a complaint regarding the debt collection practices of your employee mr. Ananad kumar (Mobile # [protected]).

      Mr. Anand kumar, a representative of your bank rang me on 26.11.18. He has gave threats and was very abusive and shouted on me. He gave me mental torture and used foul and raw languages, taunted and tried to humiliate. He was very rude and harsh and kept on shouting and asking “give me a date to come and collect the payment. He was shouting and saying that he would sit at my place all day till the time we don't pay him.
      And to mention a few words that he used, have a glance at the following utterances of that person –

      1. "jab tumhari paise wapas karne ki aukaat nahi hai to fir loan kyun lete ho"
      2. "ya to payment kar de, warna bahut tarike hain bank ke paas paise lene ke"
      3." main tumhare ghar pe aounga our payment leke jaounga” etc. Etc

      Please take necessary action against him, so that it doesn’t happen again.
      Your faithfully
      Jan 7, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 03, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Please write to [protected]@hdfcbank.com with your Loan Account No., registered contact info & the complete issue. Mention this Ref No. TW[protected] in the subject of your mail so it'll help us track your e-mail.

      -Bejoy
      HDFC Bank Customer Assistance.
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        A
        Abhikirt
        from Tumkur, Karnataka
        Dec 3, 2018
        Resolved
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        Resolved

        Address: 560008

        This is in reference to the transaction made into my account without intimating me by hdfc bank.

        An amount of 73.16 was deducted from my savings account on 14/11/2018 under the header of depository charges, ref no 36800658. Kinldy let me know on what behalf did you deduct these charges. Even i dont have demat account with hdfc bank.

        I want my money back to my account.
        Jan 8, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 03, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        The charges debited from your saving Bank account pertains to debit transaction carried out by you in your Demat account in the respective period. These charges are levied on transfer of securities from your Demat account to another Demat account or to your broker's account. Incase of any credit transactions in your Demat account, no charges are levied by HDFC Bank Ltd. (Depository Participant). Transaction charges accrue in the month when the transactions are effected and are debited in the following month after giving adequate advance intimation in the billing statement. url: https://goo.gl/Rgghcy

        -Manoj
        HDFC Bank Customer Assistance
        TO
        Hdfc bank ltd
        Hr department

        Dear sir / Madam

        I am Pitchai Rajangam
        Employe code P14725

        I want experience certificate relieving letter and then pennding in my salary...
        Plz do this needful

        Thanks Regards

        Pitchai Rajangam
        TO
        HDFC BANK LTD
        Hr department

        Dear Sir / Madam

        I am Pitchai Rajangam
        Employee Code P14725
        I have regined from the post PBsales. I want to my. Experience certified & relieving letter Sep month salary
        Plz provide immediately

        Thanks & Regards

        Pitchai Rajangam
        Sridhar rajangam's reply, Nov 27, 2018
        Plz the problem
        I received calls from collection department with threats kindly suggest what to do
        Sir, am using Hdfc credit card more than 2yrs last 5 month am fail to pay on time but they give high penalty it's more than 6percentage of interest Hdfc bank is a very cheating bank Please enquiry about the interest that they apply against customer
        Pilassery's reply, Nov 28, 2018
        They apply 6percentage interest on my credit card
        Mobile purchased on 22nd May 2018 from Poorvika, Express Avenue. Cash back not received so far. Supposed to be credited within 90 days... but it's more than six months now. None of my cash backs are received. Nothing happens without follow-up and reminders. Please resolve.
        I got a sms from the bank that thy have sent updated debit card via courier some weeks before and I have been waiting for my HDFC Debit card which was dispatched before October 2018, but has not received yet. Please let me know about my Debit card, i have given my mobile no also [protected]
        My customer I'd 56034725
        cont.no [protected],

        I want to regenerate Ipin because my debit card and net banking stopped working,
        Please regenerate Ipin.So, that I could be able to use Net banking

        Thanks
        Yours faithfull,
        JASWINDER SINGH
        jas tatla's reply, Nov 22, 2018
        Reminder
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          P
          Pchauhan123
          from Delhi, Delhi
          Dec 3, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi

          It has noticed from the above statement that rs.1180/- (Rs.1000/- as renewal membership fee + rs.180/- as igst) has charged/levied on 01.11.2018, which is not correct & unacceptable. Since at the time of apply of this credit card, your's representative told that this card is free for life time i. E no any charges for life time. So, levy of these charges is unfair & breach of trust.
          You are requested to look into the matter & arrange to withdraw/wave off these charges at the earliest.
          Thanks & regards
          Jan 9, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 03, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, Card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
          We have a credit card swipe machine ( EDC M/c) at our branch (R.with TID No. 44061974. We are doing business of 7 lakhs with the machine. we almost require paper rolls for the transactions to print. We have also complained many times to complaint division however there is no response from them. Kindly support us.

          Regards
          dhaya
          [protected]
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            R
            RK Dinesh
            from Tenkasi, Tamil Nadu
            Dec 2, 2018
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            Address: 630551

            My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 1 years back and i never requested for a new one). I see that i have rs -3091 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              samir@123
              from Kolkata, West Bengal
              Dec 2, 2018
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 700030

              I have purchased twelve policies from hdfc life through iifl/kolkata amount
              Ing of rs.615000.00. Policy nos. 15379128, 15383093, 16332972, 16332942, 15
              680900, 16493300, 15502459, 16091288, 16091038, 16372651, 16372788, 16372
              693 out of which six are in my name samir mukhopadhyay, three in the name of my wife saswati & three in the name of my daughter sukanya. But the staff
              Of iifl/kolkata have taken from my three bank a/c. Pnb, bom, iob of rs.1145000 for their vested interest towards hdfc life.
              Now i want to get back the excess recovery of amount rs.530000.00 with the
              Interest as per rule with immediate effect.
              Jan 8, 2019
              Complaint marked as Resolved 
              HDFC Life customer support has been notified about the posted complaint.
              Verified Support
              Dec 08, 2018
              HDFC Life Customer Care's response
              Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                K
                kumud rawat
                from Delhi, Delhi
                Dec 2, 2018
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                Address: Faridabad, Haryana, 121002

                I can't get back my refund of r.1299. Flipcart company and siddeshwar fab shows that they successfully returned my amount in my account but statement shows there will be no credit in account
                Plz check . What's the problem. They tells that amount of rs1299will be credit up-to 12th Nov but no credit shows. Thanks.
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                  M
                  Manojkumar Raju Gona
                  from Hyderabad, Telangana
                  Dec 2, 2018
                  Resolved
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                  Resolved

                  Address: 500015
                  Website: HDFC bank consumer loans..

                  Dear sir i had taken iphone worth 78000 mobile in big c himatnagar hyderabad. And cash back 15000 will be created to my bank account after completing 3months, my consumer loan no [protected] and 5month my loan cleared i don't received 15000 refund. Show room incharge kamal kishore [protected] office following from 3months no proper response give complete mumc[protected] given in hdfc.. Kindly do process and refund.

                  Thanks regards
                  Manoz kumar
                  [protected]
                  Jan 7, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 03, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We confirm that there was no cash back offer was running on iPhone 8plus in the month of May'18 - hence you have not received a cashback.

                  -Zubin
                  HDFC Bank Customer Assistance.
                  Dec 04, 2018
                  Updated by Manojkumar Raju Gona
                  Kindly confirm from big c team himatnagar branch inform us while taken iphone8 .I have again complete on big c show show room incharge and total staff, I have visited more then 30times regarding cash back .. serious I will book a fir and give a complete in new paper that big c team or HDFC playing with customers saying cash back available cheating customers.. because of them HDFC Bank brand is be scrued .. I won't leave big c and hfdc who made me pissed off from last 3months ..
                  I get this sms From HDFC Bank
                  i have not done any thing but why this i get the sms

                  Dear Customer Mandate reference no: HDFC[protected] issued to BSE LIMITED with value Rs. 50000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

                  Please check
                  I got similar called they offered me 5 lakh loan amount for 12 years need to pay 41600 per years
                  Amit kakar [protected]
                  pooja Sharma
                  contact no.[protected]
                  PUTI[protected]
                  HDFC payment ID

                  Sir I have paid my HDFC credit card payment on 22nd Nov 2018 for RS 20000/- but till date it will not reflecting in my statement. Kindly update my payment and avoid late payment charge and my transaction id is PUTI[protected]
                  Respected sir

                  I am PARAG SHANKAR THITE loan ac no[protected]

                  Sir i was fill full proces of CLSS scheam DECMBER 2017

                  But i cant get subsidy amnt

                  Sir please sugest me what can i do i cant find out my application status
                  Credit Card Application #DCC[protected] showing under review since 7th November. I thought most modern banks were digital enough to not take this long to process and make a decision on a CC application ?

                  My SBI CC is expiring so I wanted to change it to HDFC, otherwise will just renew my SBI cc.
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                    R
                    ram1946
                    from Mumbai, Maharashtra
                    Dec 2, 2018
                    Resolved
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                    Resolved

                    Website: hdfcbak.com

                    My customer id is 15009. A request for free atm card has been given to the chembur ca road branch on 16th nov 2018. So far nothing has happened. Any bak in the country issues such card within 3-5 days but this bank has been sleeping over it. No feed back or response on the same. The bank service is poor in the recent past and is carried over by brand name with gods blessing. Copy of acknowledgement from the bank attached.
                    Dec 5, 2018
                    Complaint marked as Resolved 
                    The bank talked to me informing no free card is available as originally suggested by the Bank at time of application request. Hence not going for the ATM Card. I thank the consumer form for getting a resolution.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 04, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We understand that our branch official Ms. Mary Biju has contacted you and addressed your query. Do let us know in case of any pending issue.

                    -Zubin
                    HDFC Bank Customer Assistance
                    Dec 04, 2018
                    Updated by ram1946
                    yes i received a call. Thanks for the consumer support
                    I am a 24 year old student i want to open an account (basic saving a/c) but hdfc bank(ahmednagar-pipeline branch) not open my account.please help me.
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                      A
                      abhishekb
                      from Kolkata, West Bengal
                      Dec 2, 2018
                      Resolved
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                      Resolved

                      Hi team, today (02nd dec 2018) about 02:25 pm i have called to hdfc credit card customer care help line [protected] and that call was received by bikram nayak.
                      I have few queries to know about my emi balance and teneority, however he was denied to giving my such information rather than he routed me to check via obline banking. As i was already told him that i am that much of flexible with ney banking.
                      Please audit that call recording and request you to have a look into the issue.

                      Hope being a customer i can expect all tgeinformation from customer care executive when i called him.

                      Thanks & regards,

                      Abhishek bera
                      Jan 9, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 02, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your Card No, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
                      I have booked a flight ticket through smart buy but my I order got failed and the same was confirmed by smart buy but refund didn't got credited. Last four digits of card no. 0364 date of transaction 30/aug/2018 for Rs.2555/-. Account is with Hdfc bank Chidambaram.
                      When I cancelled a ticket in book my show, message came as credited the refund amount but when i check amount was not credited in my account, please verify it and solve my issue.
                      Account Holder Name
                      Mohamed Musthaq Ali A
                      [protected]
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                        S
                        Sunder Sarwan
                        from Mumbai, Maharashtra
                        Dec 1, 2018
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400072
                        Website: netbanking.hdfcbank.com/netbanking

                        I met with an accident last month due to which i missed my last credit card payment. I received a call from the vank told them will be paying the amount of 1st of december. Same thing i have done.

                        My salary credited today i made the payment to the bank now they have put my balance on hold. After two days one nach is activated.

                        Request to you and the hdfc team please unhold my amount
                        Jan 4, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 04, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Nadia
                        HDFC Bank Customer Assistance.
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                          A
                          Ankit das 100
                          from Kolkata, West Bengal
                          Dec 1, 2018
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                          Address: New Delhi, Delhi

                          Hii
                          I am nishant nandkeolyarr user of hdfc bank since last 4 years. I am using credit card from 1.5 years and always payment on time.
                          But during these previous 2 months my financial condition is not good so it's take time to pay outstanding amount.

                          To my surprise, i got to know hdfc credit card recovery agency contact number hacked my banking data and called my friends and clients about late payment and skipping just one due date credit card mimimum balance payment. I find it extremely offensive and some data from the bank and leaking banking information. I want an action against every one mentioned above, will only wait for next 12 hours after writing this to furnish details to law.

                          Credit card no is [protected].
                          HDFC Bank customer support has been notified about the posted complaint.
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                            N
                            Numan Rafey
                            from Chennai, Tamil Nadu
                            Dec 1, 2018
                            Resolved
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                            Resolved

                            Address: 500007
                            Website: www.hdfcbank.com/personal/customer-centre

                            Hello sir,
                            I have been charged anonymously many time in single month for an example
                            My account has been deducted the 1000 money on 1st dec 2018 stating that :
                            Inter-brn cash chg incl gst 100817-mir[protected].

                            My account number : [protected]
                            Name : mohammad numan rafey
                            Branch : habsiguda
                            Hyderabad
                            There is another deduction without any explanation on 1st december 2018 as follows :

                            Installment pay. Transfer from casa. - [protected]

                            Please do the needful.

                            Thank you.

                            Pls refund money.
                            Thank you.
                            Jan 8, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 03, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            The debit pertains to the booking of your new Recurring Deposit (RD) Account. The same can be checked through your Netbanking. For details on RD Account, please visit the below URL: http://www.hdfcbank.com/personal/products/accounts-and-deposits/deposits/recurring-deposit If, for any reason you do not wish to continue with the RD account, you can prematurely liquidate your Recurring Deposit. You may submit your Recurring Deposit advice or written instruction, duly signed by all account holders, at the branch for premature liquidation of your Recurring deposit. You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking Alternatively, you can liquidate your Recurring Deposits through NetBanking. This facility will be available for Recurring Deposit held under "Sole Owner (SOW)" relationship only and which are booked from Singly Owned Savings or Current Accounts. Following are the steps for liquidating your Recurring Deposit online: [1] Login to NetBanking with your Customer ID and IPIN (NetBanking Password) [2] Select " Liquidate R D " option under the Recurring Deposit menu from the Menu bar located on the left hand side, under Accounts tab. [3] Select the Recurring Deposit account number from the Drop-down lists, and click on Continue. [4] Verify the details and Confirm the Liquidation. A Confirmation page will be displayed, confirming that your Recurring Deposit has been liquidated. Additional Information - If your Recurring Deposit is broken prematurely, the interest rate applicable for premature closure of deposits will be lower of The base rate for the original / contracted tenure for which the deposit has been booked OR The base rate applicable for the tenure for which the deposit has been in force with the Bank The base rate is the rate applicable to deposits of less than Rs.15 lacs as on the date of booking the deposit. In case of premature closure within a month, no interest shall be paid out & only principal amount shall be returned.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              A
                              Akshay Kumar J
                              from Bengaluru, Karnataka
                              Dec 1, 2018
                              Resolved
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                              Resolved

                              Address: 560037

                              On 22nd of september 2018 i swiped my hdfc debit card in domino's pizza store feenix mall bangalore. But the transaction was not completed, domino's didn't get money but amount got deducted from my account so i called hdfc karthik nagar branch regarding the issue they didn't solve my problem, i submitted complaint in hdfc customer care through email but they didn't even respond properly and till now i didn't get my money back so i am submitting my complaint against hdfc bank. Please help me to get my money back

                              Thank you

                              Contact number - [protected]
                              [protected]@gmail.com
                              Jan 8, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 03, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We note that the transaction has already been reversed to your account on October 01, 2018. Please login to your account to verify the same.

                              -Anay
                              HDFC Bank Customer Assistance
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                                R
                                ram1946
                                from Mumbai, Maharashtra
                                Dec 1, 2018
                                Resolved
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                                Resolved

                                Website: HDFCBANK.com

                                My customer id is 715008. A simple query on my credit card ending with 6727 was raised as under a month ago. Till date the bank personnel is not even able to understand the query and responds with irrelevant messages. My query is simple as stated below:

                                Aa) one of the merchant site namely bajaj allianz life insurance webiste shows that my insurance policy is registered for auto debit on my credit card although i have never registered the same anywhere.
                                Bb) till date no auto debit hs been made and i have been paying the premium manually online using my credit card.
                                Cc) there has been no dispute of whatsoever till date. But i requested the bank to ensure that no auto debit is made as a protective measure on my card.
                                Dd) the matter was taken up with the merchant who never bothers to resolve the problem instead responds with policy details etc. It appears that the merchant company do not have any personnel to remove the auto debit pop up being shown when i loginto the policy. Their it department appears to be incompetent even to understand the problem.

                                Thus the matter needs to be resolved by the bank blocking all auto debit transaction request if received anytime from the fraudulent merchant as a protective measure. The bank can take up with the merchant if feasible.
                                Dec 5, 2018
                                Complaint marked as Resolved 
                                The bank suggested to block my card which is not a proper resolution since the merchant in question has clowned the credentials in the past and made auto debit mandate without my authorisation or consent. The Bank does seem to know any solution.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 03, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We observe that we have responded to your e-mail on December 01 2018, 06:05 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

                                -Nadia
                                HDFC Bank Customer Assistance
                                Dec 04, 2018
                                Updated by ram1946
                                Yes but the solution is not workable since again the merchant will clown the card. You should block auto debit from this merchant since just for one fraudster one cannot change the card or run away from the country.
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                                  D
                                  Dharminder Kyadhari
                                  from Bodinayakkanur, Tamil Nadu
                                  Dec 1, 2018
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Telangana, 500006

                                  Dear sir

                                  I have get two-wheeler loan no 2003 through centurion bank panjagutta branch completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

                                  We need the noc how to proceed further

                                  With regards
                                  Dharminder
                                  [protected]
                                  [protected]@yahoo.com
                                  Jan 9, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 01, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your Loan Account No, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    V
                                    Vinod Gambhir
                                    from Noida, Uttar Pradesh
                                    Dec 1, 2018
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                                    I got an call from hdfc, he said that you will get 70k bonus, for that you need to talk to your relationship manager. She said my relationship manager will call me. He asked me to do a policy of 33k to get that bonus. And he will also revert my policy money once i got bonus. This happen on may, 2018. Now he is not picking my calls & even he told me that he is sitting 12 khamba road, vijaya building, hdfc life branch, but that address location was also fake.

                                    Contact no of fraud person: [protected]
                                    Jan 9, 2019
                                    Complaint marked as Resolved 
                                    HDFC Life customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 08, 2018
                                    HDFC Life Customer Care's response
                                    Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                                      A
                                      Ananda N V
                                      from Ernakulam, Kerala
                                      Dec 1, 2018
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560072

                                      Hi my self is ananda n v and this is not a complaint its my humble request, because my mother is suffering from cancer so lott of amount am bearing for the treatment in this time i cudnot close my creditcard due and from hdfc creditcard team is very polite with me and there is no issue from them they given much time for me but on dec1st i got some money transfered to my hdfc account for mother treatment from one office basis of donantion but that amount got freezed from hdfc my only req is plz unfreeze that amount, before january i will clear my due my register mobile number is [protected] u can check my card details through my register number
                                      Jan 8, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 01, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 23748702 for further assistance in this regard.

                                      -Manoj
                                      HDFC Bank Customer Assistance.
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                                        A
                                        Arun Mʂ
                                        from Thiruvananthapuram, Kerala
                                        Dec 1, 2018
                                        Resolved
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                                        Resolved

                                        Address: Kanchipuram, Tamil Nadu, 603209

                                        My name is arunkumar and cc ref no. 18k[protected]s1.
                                        I applied 2 weeks back. Two days back i received sms verification and address verification, they said eveything is okay, we will update the details and card will be dispatched soon. But i didn't got the call verification. When i checked the status today, it is showing decline. No proper response..
                                        Jan 4, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 01, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Dec 04, 2018
                                        Updated by Arun Mʂ
                                        As checked on 04.12.2018, Application status changed from Decline to Inprocess, But i didn't get any email or call regarding this, Please update the current status
                                        I applied and verification done ...sms look. .. plz check after 2 days ur process is completed... .when I check same day ...not after two days. Status was decline...why
                                        My all documents and verification of credit card was done... No any problem ...then why showing. Status decline
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