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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32919
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HDFC Bank reviews & complaints page 827

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S
Saroj Negi Kalsi
Nov 30, 2018
Resolved
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Address: Vadodara, Gujarat, 390012

Hello!
I am an customer to your bank since last 20 yrs.

I have booked a rd through online banking. The interest rates mentioned on line is 9% for 3yrs and upon receipt of rd slip it is mentioned 7.5% for 3yrs.

Why such misleading?
Kindly look into the matter and reply me at the earliest.
Thanking you
Regards
+1 photos
Jan 8, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please refer to the following URL for the Interest Rates on recurring deposits: https://bit.ly/2SkAC7S.

-Anay
HDFC Bank Customer Assistance
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    Mustfaking98
    from Kakinada, Andhra Pradesh
    Jul 21, 2023
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    Address: Kompally secunderabad telengana

    Hi sir I transfer 15000 rupees other person account debited my account but not received my imps RRN reference number[protected] and user reference number[protected] please help me and refund my rupees
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
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      Pallavi Pushkar
      from Noida, Uttar Pradesh
      Nov 29, 2018
      Resolved
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      Address: New Delhi, Delhi

      20k from my bank account is on hold and there is no reason for this i always make payments of cc on time and more than min due

      Please release the amount and this will be the last. I am hr in finance in bt glbal services pvt ltd will surely put suggestion so all the salaried hdfc bank accounts with you are closed and we have better options like standard chartered.

      You guys suck. Want funds asap
      Jan 2, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 30, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have noted your concerns on credit card outstanding and we request you to contact our Debt Management Officer at[protected] / 66668102 to discuss further.

      -Nadia
      HDFC Bank Customer Assistance
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        P
        Puja pardeshi
        from Pune, Maharashtra
        Nov 29, 2018
        Resolved
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        Address: 443101
        Website: HDFC BANK IN MALKAPUR

        My name is puja girdhari lalji pardeshi my i live in malkapur
        I all ready requested for chenging my account name & i had submitted my all necessary docoument but still yet the name was not change in my account name
        So plz change my a/c name other wise i will close my account quickly& transfer it into another bank.{i requested u plz solve our my banking problem }
        Mo no :- [protected]
        E-mail:- [protected]@gmail.com

        Thank you.
        Jan 3, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 30, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Kindly email us at [protected]@hdfcbank.com and share us the branch name and address where you have submitted the request for the name change and the date of submission of your request. Please do mention your account and contact details in your email.

        -Anay
        HDFC Bank Customer Assistance
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          E
          erprvnrbs
          Nov 29, 2018
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          I have taken a loan on credit card and after 10 days I informed the customer care that i don't need that loan still they are cherging heavy amount which I can say its a mistake of credit card represantative. I requested the bank officials several times but they are not willing to listen to my words. I completly disagree of pay 2400+ amount for 10 days 0f 60K loan even if it is rule that within 45days it can be cancelled.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            shubham rawal
            from Mumbai, Maharashtra
            Nov 29, 2018
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            Website: payzapp.biz.hdfcbank.com

            I ordered nike shoes from jabong with order ID 109365409426023529603 on 9th nov. Rs. 2659.21 and paid through payzapp. I returned the product next day due to quality issue. As per jabong statement, they issued refund on 15th nov. to payzapp. But Payzapp did not transfer the amount to my bank account(SBI) and provided me a false reference number as I've confirmed with the bank. I'm calling to the payzapp customer support but they're not providing me any resolution.

            Please give me solution asap.
            HDFC Bank customer support has been notified about the posted complaint.
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              G
              giri thakur
              from Bengaluru, Karnataka
              Nov 29, 2018
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              Address: Solan, Himachal Pradesh, 173221

              Cancellation of One Assist Membership
              I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number without my concern on date:28/9/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

              OneAssist Relationship Number : 5344855
              Name :- DINESH KUMAR ...credit card no 4163********8344
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                ram1946
                from Mumbai, Maharashtra
                Nov 29, 2018
                Resolved
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                Resolved

                Website: www.hdfcbank.com

                Based on my last complaint the annual fees of rs 750 has been reversed by the bank and the card is blocked. But the bank has refunded the gst of rs 135 on the same. The annual fees was debited along with gst on 3rd november 2018 and wonder why same is refunded since it would not been deposited to govt authority yet. A similar action with my icici bank credit card, i got annual fees alongwith gst refunded. Different colours in different banks is proper?
                Dec 5, 2018
                Complaint marked as Resolved 
                The annual fees refunded. But GST is not refunded.
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 30, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Please note as per the recent amendments, the Finance Bill has widened the scope of banking and financial services which are eligible for the levy of Good and Services Tax (GST ). As per the current Finance Bill, all fees and transaction charges levied in your card account will attract a rate of GST @ 18%. In terms of these guidelines provided by the Finance Bill, the Bank will be levying the GST accordingly and thereby wish to reiterate that GST component once charged will not be reversed. The above details are also updated in the HDFC Bank Website " www.hdfcbank.com", please refer Fees and Charges section in the website or below Schedule of charges MITC link for details on GST. https://goo.gl/jxgEAv

                -Nadia
                HDFC Bank Customer Assistance
                Nov 30, 2018
                Updated by ram1946
                I am surprised to note your rules different from other Private banks. I cancelled a Credit card of ICICI Bank in this month. I was refunded with fees plus GST. I shall knock the doors of RBI.
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                  R
                  rajesh_rathod
                  from Mumbai, Maharashtra
                  Nov 29, 2018
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                  I have given a credit card from hdfc, during the disclosure it was told to me its a lifetime free credit card and no charges will apply for it after doing the first transaction at the payzap, but when i received my credit-card i found that the name embossed on it was not correct so this card definitely doesn't belong to me as the embossed name and my name and mistake so i decided not to use this card. Hence i never activated or even use this card anytime, also escalated this issue to the concerned department that the name embossed on is incorrect is not correct & i will not use it please close this. My email ref no is [protected] after 3-4 months i received an email of payment of the annual fee of the credit card. This is not accepted.
                  1. The card received had incorrect details, also inform the same via email ut no action was taken, why should i pay for the card which doesn't belong to me
                  2. Never activated or used card, how could company charge me if i have not activated any such service
                  Jan 6, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 30, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 05 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

                  -Nadia
                  HDFC Bank Customer Assistance
                  Dec 05, 2018
                  Updated by rajesh_rathod
                  It has over 5 days but no official communication has happened regarding the same, also I have given a written application at HDFC back woril branch but it seams hdfc seams not to be interested also it will affect my credit score if this happens, I will take this issue forward.
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                    P
                    pikU7
                    from New Delhi, Delhi
                    Nov 29, 2018
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                    Address: Gurgaon, Haryana, 122001
                    Website: www.hdfcbank.com

                    Sir,

                    With reference to the above subject, i have called 5 to 6 times to customer care, all the times they are telling they will give a call back till now i have not recd any call..

                    While issuing the credit card they told me there is no charges for this card and this is life time free card, and they have only increased my credit limit also, i am using this card since from 2018 Jan till, and HDFC keep on charging extra where I havent spend. I request to wave off my extra charges.

                    Kindly look into this matter.. I have never denied to pay the amount always i have paid the amount but please sort out this extra charges.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      Pilassery
                      from Chittur, Kerala
                      Nov 29, 2018
                      Resolved
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                      Address: Kozhikode, Kerala, 673317
                      Website: Hdfc

                      Sir, i am using hdfc credit card more than 2yrs yet last 5- 6 month am late to pay on time but company apply heavy interest on my credit card and the tele callers of company is call more than 7-8times a day and shout to me. I feel hdfc cheating to me give high penalty i would like to close the credit card with two payments but company ready to it and apply high penalty on my account please do needful am totally disappointed on this issue. All my saving are pay to them but not able to close the account

                      Sibi. P
                      [protected]
                      Jan 6, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 30, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Basis your post, we have taken a detailed review of your card account and we again wish to inform you that in the event of non receipt of payment, delayed payment or payment less than the total minimum amount due the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement. We request you to effect immediate payment towards your card dues to avoid invalidation of your card account and levy of further charges.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        P
                        pratikpachore
                        from Kolhapur, Maharashtra
                        Nov 29, 2018
                        Resolved
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                        Resolved

                        Address: 416416

                        Hi,
                        My name is pratik pachore, i hold a hdfc money back credit card [xxx6319] since last 1year before. For your kind information when i was allotted this card i was informed by your employee that "this card is absolutely free and no charges to be paid to use this card"
                        I can see an unbilled amount of rs. 590.00 on my hdfc credit card account. What is this? Why i am being charged this.

                        Please remove it or let me know if you need any further information

                        Regards
                        Pratik pachore
                        Jan 2, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 29, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please share us your Card No. with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          9
                          9902888213
                          from Bengaluru, Karnataka
                          Nov 29, 2018
                          Resolved
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                          Resolved

                          I had visited the branch to enquire about top up loan. I was told that i have a pre-approved credit card offer. I checked with them twice and they confirmed to me saying that it is pre-approved offer and the card name is regalia first. It's been few days. Now when i checked the status it is showing that status is disapproved. I called my personal banker and i checked about the same. She said their is no pre-approved offer at all. After she taking the application ref no, she said its been rejected saying that credit score doesn't match. My credit score is more than 750. On top of that it is a pre-approved offer.

                          How can they play with existing customer like this.

                          I definitely need a resolution for this as they have misled me and impacted my credit rating.
                          Jan 7, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 29, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your Card Application, mode of application, date of application, complete address of branch if you have applied at the branch, complete name and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            I
                            indresh1922
                            from Noida, Uttar Pradesh
                            Nov 29, 2018
                            Resolved
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                            Resolved

                            Address: 122003
                            Website: www.hdfcbank.com

                            I received a message from hdfcbk containing a customer mandate reference number stating that some amount is been issued to a private limited company and is processing today.

                            Format of the message :
                            Dear customer mandate reference no:hdfc* issued to with the value of rs.* and the frequency adho is received today for processing.in case of any issues please get in touch with you branch.

                            I haven't issued any kind to value to this company and i immediately wants to stop this payment. And please explain me what is happening over here..?
                            Jan 3, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 29, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
                            When I saw mini statement today 23/11/18 I have noticed that Rs. 885.00 is debited under DCD charge on 14/11/18. As I have not done any dual currency transaction HDFC bank is requested to refund / Credit back the deducted amount Rs. 885.00 I my account immdtly. Regards, N. Srinivas rao
                            I have applied for personal loan after waiting so many days now call customer care they said your application is rejected without providing any information why it was rejected worst experience
                            App. proposal number 62939965
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                              V
                              VenkataRajaReddy
                              from Chennai, Tamil Nadu
                              Nov 29, 2018
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                              Address: 600119
                              Website: hdfc bank

                              Initially i told that only 250 inr would be debited from my account but now i was told that 10, 000 inr as emi from my hdfc ergo plan which i was not aware. I tried calling to hdfc customer support and the people were keep hanging my phone like 5 times almost. Can someone help me out from this situation. I cant pay money simply to others which i earn very hardly.

                              Please explain whats happening with my account without my knowledge.
                              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                praveen094
                                from Hyderabad, Telangana
                                Nov 29, 2018
                                Resolved
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                                Resolved

                                Address: 400067
                                Website: [email protected]

                                Dear
                                Hdfc bank given me free life time credit card on my hdfc bank salary account. Than after 4 month he send me bill 590 rs. For first years membership charge. Then i write mail hdfc bank credit card team. He revert on mail you have do one transaction in month. But i am say at the time apply you not say this type charge is on card. My last 4 digt 7031. Pls check help me this case. I am not able to pay any bill. Also i cancelled the card.

                                Regards
                                Praveen gupta
                                Jan 3, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 29, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  C
                                  Charan singh vimal
                                  from Ranikhet, Uttarakhand
                                  Nov 29, 2018
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                                  Address: Bareilly, Uttar Pradesh, 243601

                                  Myself mr charan singh vimal lives in bareilly uttar pradesh, i picked a call from hdfc executive on 29.11.2018 at 12.00noon approx. Bank executive calling me for car loan instalment, when i tried to confirm something about pertaining details, he used bulgar language an personally insulted me. He was telling his name sandeep but truecallr showings his name jaminy shah. It is very hearted me. He thread me for any irreparable loss. So kindly take necessary action against him n inform me regarding the action. Contact no. Of executive is [protected]thanks
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Charan singh vimal
                                    from Ranikhet, Uttarakhand
                                    Nov 29, 2018
                                    Resolved
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                                    Resolved

                                    Address: Bareilly, Uttar Pradesh, 243601

                                    Myself mr charan singh vimal lives in bareilly uttar pradesh, i picked a call from hdfc executive on 29.11.2018 at 12.00noon approx. Bank executive calling me for car loan instalment, when i tried to confirm something about pertaining details, he used bulgar language an personally insulted me. He was telling his name sandeep but truecallr showings his name jaminy shah. It is very hearted me. He thread me for any irreparable loss. So kindly take necessary action against him n inform me regarding the action. Thanks
                                    Jan 3, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 29, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please write to [protected]@hdfcbank.com with your Loan Account No., registered contact info & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Zubin
                                    HDFC Bank Customer Assistance.
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                                      D
                                      from Varanasi, Uttar Pradesh
                                      Nov 29, 2018
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                                      Address: Lucknow, Uttar Pradesh, 226015
                                      Website: [email protected]

                                      Kindly refer my earlier coplaint id-2149267 dt.19/11/m2018 and forwarded dt.28/11/2018 in the above contaxt. Kindly help me for that. After that ihave been given to him share the mobile number and my atm, otp, cvv number on his demand by above email. Therefore after that he has been online transfer my account rs.1999 / in two chance and total deducted on my account rs.3998/. Kindly help me and remburse my money and action against fraud man.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dec 19, 2018
                                      Updated by [email protected]
                                      kindly notice my earlier complaints ID 2149267 dated-19/11/2018 and forwarded dated 28/11/2018 emailian [protected]@india.com and mobile no.[protected]. He said that myself Rahul Tripathi speaking from HDFC headquater kindly share me your mobile number and give me detail for the rembrusement by Gateway/Payzap.After that he had been transfered online my account Rs.1999/ in twice total Rs.3998/rupees deducted from my account .Kindly help me and remburse the money and action against fraud person.
                                      Jan 22, 2019
                                      Updated by [email protected]
                                      My complaint have been not yet resolved.
                                      Kindly activate my DND .I got lots of calls everyday, is too disturbance for me.
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                                        S
                                        Shivam321
                                        from Gaya, Bihar
                                        Nov 29, 2018
                                        Resolved
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                                        Resolved

                                        Dear sir

                                        I shivam and i am using hdfc bank credit card from 2015 but some financial crisis i am not payed my outstanding amount but few days before i am recived a call and he are told to me arrest warrant issue from court and they're misbehaving with me. Finally i want to settlement my credit card last four digit 6808. Please provide me settlement detail how to settlement my outstanding.

                                        Regards

                                        Shivam rai
                                        Jan 3, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 30, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 4171101 for further assistance in this regard.

                                        -Nadia
                                        HDFC Bank Customer Assistance
                                        Dec 05, 2018
                                        Updated by Shivam321
                                        Please provide contact number of your officer who's resolve my issue
                                        Dear Sir,

                                        Last completed 90 days but till date does not refund 2000 Rupees, actually I am purchased Samsung Mobile A6+ and offer 2000 Refund HDFC credit card. but till date does not refund money, , not response customer care, the authorized person any other.
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