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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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T
thomas kannumkulampil
from Savantvadi, Maharashtra
Dec 4, 2018
Resolved
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Address: 441404

I have applied for internet banking and debit card. My account number is [protected]. The debit card suppose to send by post but i have not received the same. If the bank authorities send by speed post then definitely i will receive it. If they send by by the courier then there is a possibility that then will got deliver it as the courier service in village is very poor.
Take step to send the debit card by speed post immediately
Jan 9, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2018
HDFC Bank Customer Care's response
Dear Customer,

Our branch manager Mr. Jayram Ghaturkar has contacted you and requested you to visit the branch in order to collect the debit card. For further assistance you may contact him on [protected]

-Anay
HDFC Bank Customer Assistance
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    K
    kevin102
    from Gurgaon, Haryana
    Dec 4, 2018
    Resolved
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    Address: New Delhi, Delhi, 110062

    Hi Sir,
    I have an HDFC Credit Card (# ending 1309) which I have been using for several years. From the last couple of months I have not been able to pay my dues as I lost my job in September 2018.
    I request the bank to kindly waive off the loan amount (Principal & Interest) on the credit card as I am in no position to pay back the amount.
    I request you to please be sympathetic towards my current situation.
    Hoping to receive a positive response from your end.
    Thank you
    Kevin John
    Jan 8, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 06, 2018
    HDFC Bank Customer Care's response
    Dear customer,

    We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

    -Nadia
    HDFC Bank Customer Assistance
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      Y
      Yashpalsinh Rajput
      from Vadodara, Gujarat
      Dec 4, 2018
      Resolved
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      Resolved

      Address: Sabarkantha, Gujarat
      Website: [email protected]

      Dear sir
      I apply PERSONAL loan and approval Rs1, 80, 000 message my mobile inbox receive but amount not clear
      Reference no.62432434
      Mo=[protected]
      I re-apply my PERSONAL loan and submit all documents but hdfc bank executive not respons
      No any query
      Loan approval date 2 November 2018
      Rejected date 6 November
      Re-apply 1 December 2018
      Jan 9, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 06, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Your Application has been considered in line with the bank's internal credit policy on unsecured loans and we regret that it will not be possible to approve the case as of now. All loan applications are appraised on basis of certain internal parameters that take into account some of the factors listed below. The weightages applied to each could vary on a case by case basis at the sole discretion of the Bank: Repayment capacity as assessed on basis of financial information/ net-worth, Credit History and market reference check. Statistically determined default rates for applicants' profile (business, area of residence/ work etc.), Bank's infrastructure for collection and follow-up. We request you to accept the position in good faith. At the same time, please be assured that our Bank's decision is not a reflection on your credit standing and stability. We sincerely hope to be able to meet your requirements to a better extent in future and thank you in anticipation of your kind understanding. You may contact your sales manager Mr. Kushal Joshi on [protected] for further assistance

      -Zubin
      HDFC Bank Customer Assistance.
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        K
        Kanakarja
        from Bengaluru, Karnataka
        Dec 4, 2018
        Resolved
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        Resolved

        Address: 560043
        Website: www.hdfcbank.com

        Hello,

        I have applied personal loan, received on 24/07/2018. From the day i raised complaint for breakup details. My sanctioned amount they said 5 lacs. But i received 4, 62, 507.00 only into my account.

        Further i continuously asking the loan details and give me details about detected from my account.

        Hence, i didn't asked to close my existing loan but they said it closed. As i mentioned i requested only parallel loan. Its mistake of the bank communication.

        And moreover, they said 0.99% processing and 10.99% is the agreed interest and detection.

        Finally i got breakup through my own risk, now i could see the problem where they cheated through bank.
        I neverever request insurance on my personal loan account, still i could see detected around 5735.

        I surprised about breakup, my loan account amount stolen around 13500 through the hdfc bank guys professionally.
        And, my cheque are claimed for loan collection without my knowledge and it was bounced, still i cheated here 701 for bouncing.

        So, please clear onething, why they charged for
        Gap interested booking
        Insurance
        Processing more than 1%
        Sanction more than 5 lac.

        Please respond its big issue.

        Finally cheating personal loan account number is 58905222 they accounted.

        Its strange you people. But for me 13500 tragedy.
        Jan 9, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 04, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

        -Anay
        HDFC Bank Customer Assistance
        My name is Nilesh Jaywant. Fraudulent transactions done on my HDFC Credit Card. I am trying customer care no since last half n hour but couldn't able to get anyone. I have blocked the card through NetBanking by stating lost the card but card is in my possession. Request to take necessary action. I will do all the formalities tomorrow morning.
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          K
          Krish2018
          from Hyderabad, Telangana
          Dec 4, 2018
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500016
          Website: HDFC bank credit card

          Hi,

          I have done an online tranasaction using my credit card. For some reason, i have return the item and i have received a refund of 7200 and 630 rs from a merchant but the amount is still not credited in to my credit card ending in 6179.
          Please find the reference no. 5bed136c11db and let me know when will i get my refund. It is very difficult to talk to a customer service agent from hdfc bank.

          Best regards,
          Jyothi
          Jan 8, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 05, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          Please write to [protected]@hdfcbank.com with your Card No., registered contact info & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Bejoy
          HDFC Bank Customer Assistance.
          HDFC has stoped crediting the amount in my food card as i have not updated my KYC of food card plus and provided the link for updation which is worst link though which am not able to update my information i just want a proper link for updation of my KYC for food card
          Hi this is kharthicraaja from Chennai.. I have taken a two wheeler loan from your bank and properly paying till now.it almost gonna finish so I want the statement of accounts of my two wheeler loan detail.. this is my loan number[protected].. thanks.
          Hii,

          I am eligible for HDFC personal loan i have applied online for the same in september.

          I got mail that it is approved and status is under review from
          2 months.

          Could you please look in to it.
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            A
            AjeetSinghSirohi
            Dec 4, 2018
            Resolved
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            Resolved

            Hi,
            I had hdfc credit card (Ending-4104) which expired on oct 2018. I dropped email to customer care for not interested any renewal. But they renew new card and generating statements. I don't want to continue the card.
            Already have another bank credit card.
            Now i received hdfc credit renewal message and getting bill statements.

            I don't know how the hdfc credit department work. They issued or renewed old card with new one without my permission. I have not taken new card. Means as of now i don't have any hdfc credit card. Please let me know, how to stop receiving this.
            Just simply say, i don't want the hdfc credit card.
            Jan 6, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 06, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card and registered mobile number to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

            -Manoj
            HDFC Bank Customer Assistance
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              S
              Sarda Priyadarshini
              from Bengaluru, Karnataka
              Dec 6, 2018
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              On 20 Nov 2018 i have ordered Mi ear phones in amazon india[protected] and on the same day i cancelled that order and received a mail confirmation from amazon india on the same day with refund reference number[protected] and it is mentioned in the mail that refund will be credited to my account on 28 Nov 2018 but till not i haven't received any refund and am attaching the documents for your reference. Called hdfc customer care multiple times but they are telling amazon india have not initiated the refund and when i call amazon india they are telling that it is pending since hdfc people haven't processed further.
              HDFC Bank customer support has been notified about the posted complaint.
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                H
                Harshala P
                from Yellapur, Karnataka
                Dec 4, 2018
                Resolved
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                Resolved

                Address: 560058

                Hdfc bank has sent me a courier having waybill no :[protected] through blue dart courier service, and shipment address is different as my first company address is there, now i want to collect it in different address avery dennison india pvt. Ltd., #6b, 1st main rd, phase - i, kiadb layout, peenya industrial area, bangalore | 560058, india.| ph: +[protected]
                Jan 9, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 04, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Kindly note that for security reason all deliverables are sent on registered communication address onlye. You can get your latest address updated with us and write to us at [protected]@hdfcbank.com for redirection of card post updation. Address updation through Netbanking : Please follow the below steps to update the address through Netbanking: Log in to your NetBanking account Click on “Update contact details” on top of the page Click on “Update address” Click “Update” tab. You will be redirected to upload the self-attested scanned copy of document. Update your address under "Address details" Select the document type that you wish to upload from the drop down menu under "Address proof" Click "+" and select the document Click "upload" Type the code shown in the box Select "I/we confirm that we have read the Terms & conditions and that all details provided on the form are true & correct" Click on "Submit" Following are the documents that you can upload as Address Proof during the above procedure: 1) Passport 2) Driver License 3) Voter's Card 4) Aadhar Card 5) Central or State Government issued ID Card. If the request / document is in order, the address would be updated in 2 working days. Alternatively, You can submit an application for change in address duly signed, at the branch. Please mention your Customer Identification Number in the request. If your account is a joint account and if the joint applicant wishes to change the address, please fill a separate form for his / her address change. We regret that we are unable to process the address change request through PhoneBanking, e-mail, scanned, or faxed copy. The form for the address change needs to be submitted together with a documentary proof of address (please carry your original documents with you). The document needs to be self attested by yourself. Please refer the below link for the combined address form https://bit.ly/1WEkvSN. You can also refer to the Documents accepted as proof of mailing address in the below link https://bit.ly/2ITo7uz. If you send the address change request / letter through courier, post or a bearer, it needs to be necessarily accompanied by self attested copy of any one of the acceptable documents for establishing proof of address for the applicant whose address needs to be changed. Your mailing address will be updated within 7 working days, once the application with any of the supporting documents is received and found to be in order. The change in address will also be confirmed through a SMS in the registered mobile number. You may also confirm the change in address by logging into Netbanking through "My Contact Details". If you have availed of other products offered by the Bank viz. Loans, Credit Card, Depository Services, Securities Trading Account etc., kindly approach the branch for assistance in getting the address changed in those systems as well. Please visit the following link for address of our branches and ATMs https://bit.ly/2Hqff0y

                -Zubin
                HDFC Bank Customer Assistance
                I request to send my credit cards statement/bill but not respond from your bankar.. if your problem send the details monthly ..then I will closed the card.
                When i fill online form so Bank debited RS. 1800 from my account but Transcition is not done. So olz refund my money.
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                  S
                  Soundarya Vadlamani
                  from Hyderabad, Telangana
                  Dec 4, 2018
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh

                  I paid my hdfc credit card bill amount of rupees 30, 592. On june 1st 2018 around 9 pm. But i got a mail next day saying that my autopay was initiated and due to non - availability of sufficient funds a payment return fee will be levied to your card account, if applicable. Then i called the hdfc credit card customer care service to complaint about the same. I was not informed of autopay being turned on. But an amount of rs 611 was rolled out on my credit card under unbilled transactions along with the statement balance that i’ve paid. Why should i pay the return fee as i already cleared the payment in my card. And why is the statement balance still showing under unbilled transactions. This is unfair and not acceptable. I’ve been getting mails from the bank asking me to pay the bill when i’ve already paid it in the first place. Please resolve the issue asap.
                  Dec 4, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Hi,

                  I have lost my HDFC food card with balance 2524rs.

                  Please let me know how to know apply new card and how to transfer old

                  food card money to new card.

                  Card number : [protected]

                  Thanks,
                  Leela
                  I have applied for credit card. I did all the verifications. I got a message after many days that my credit card processing has been completed.
                  Today I saw the status of credit card so it was showing
                  Status : DISAPPROVED
                  Application Reference No. : 18J[protected]O2
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                    V
                    Vinitara
                    from Delhi, Delhi
                    Dec 4, 2018
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 91

                    Hi,

                    I am a hdfc bank credit card holder. The bank has auto debited rs 1899 from my credit card number ending with 545964xxxxxx3806 without my authorization on date: 16/10/2018.

                    I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

                    One assist membership id: field29
                    Name :- vinita rana
                    Email id: [protected]@gmail.com
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Vinit,

                    Greetings from OneAssist!

                    We regret the inconvenience caused. Please be informed, your membership cancellation is in process with vide service request number 3773595. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day.

                    Regards,

                    Devendra,

                    OneAssist, Social Media Team.
                    Team,

                    I am using HDFC food plus card since 2015 but I have lost my HDFC Food plus card and also having 4500 rupees in that. Could you please look into the issue and provide me a new Food plus card with a existing balance?

                    Card No. [protected]
                    Name: Arun Prakash SB
                    email: mr.[protected]@gmail.com
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                      R
                      Rustynail4785
                      from Bengaluru, Karnataka
                      Dec 4, 2018
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                      On 3rd december at about 1:15 pm ist, i transferred an amount of inr 5000.00 rupees to an account belong to punjab national bank.

                      Post the regular otp authorization, i get a message from hdfc that the amount could not be transferred due to a "technical issue" & the status of the imps transfer shows as "processor down".

                      It's been 12 hours with no trace of the amount nor a change in the status, i called up hdfc bank customer care, which took forever to connect post 100 of minute selections before i could here a human speak.

                      The associate was uncouth / unprofessional & had no empathy towards the issue i was facing, he /she very casually said, you "may" receive the credit, well mr. Hdfc bank, 5000 rupees may not be a big amount to you, it definitely is a big amount to me, its my hard earned money and was meant to be a fees for my daughter & now i have no trace of the amount!

                      When i requested to speak to a supervisor the "professional banker" tells me his supervisor does not have time for "such issues", when i threatened him that i would put the recordings of the call on social media, to show the world of how "amazing" is the service of this bank, he placed my call on hold & i was on hold for 23 minutes before i had to disconnect!

                      Hdfc bank!! I demand a resolution here!

                      My details:

                      Rrn reference no:[protected]
                      User reference no:[protected]

                      Thanks,
                      Christopher fernandes
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        Dhatta
                        Dec 3, 2018
                        Resolved
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                        Resolved

                        Address: Ludhiana, Punjab

                        My name is avtar singh dhatt. I am working with united nation.
                        I have done transfer funds from my unfcu account to hdfc nri account on 2 nov 2018 until now i did not received the funds.
                        Fund transferred confirmation number from my bank 20181105qmgft[protected].
                        Please also find below attachment for payment advice.
                        According to our provider hdfc bank was credited under their payment ref:[protected]ez less charges in the amount of
                        Jan 9, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 04, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your account/customer Id, Complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          R
                          rajeshkolekar25
                          Dec 3, 2018
                          Resolved
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                          Resolved

                          Hi.

                          On 31 nov 2018 i have transfer 10000 from my hdfc ac to syndicate account. But i can in the benf number is only 14 digits where there is 15 didgit account number and mistake is was i stated benf acc by 520* where i didn't included 0 in that startin of account.

                          The money got debited but not credited to benfi account;

                          Do the money will get reverse coz of 14 digi account number or in the wrong account. If so then what action to be taken.

                          Can you please help me to reverse or credit my account.
                          Jan 9, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 04, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Kindly email us at [protected]@hdfcbank.com and share us the below details so that we can check and assist you: [1] Date and amount of the transaction [2] Correct Beneficiary Account Number [3] Correct Beneficiary IFSC Code Please do re-state your concern in the email along with your account and contact details. Kindly mention the reference ID TTU[protected] in the subject line.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            M
                            MAMTA SENAPATI
                            from Bargarh, Odisha
                            Dec 3, 2018
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 700051

                            Hi

                            I hold an account with hdfc bank, the a/c no. Being[protected] at branch birati, kolkata. I also have a demat a/c linked to my account. My trading id is 3291791. Branch manager, mr. Debjyoti dutta and mr. Deep banerjee had assisted me to open the account with hdfc bank. I have been noticing unnecessary debits from my a/c which i was never informed of. I have not carried out any trading on these days. The details are as follows:

                            Date amount debit reason in consolidated report
                            16-oct-18 1239 bg sms alerts charges
                            12-sep-18 706.82 bg knowledge center charges
                            11-sep-18 4718.82 bg hsl value account charges
                            03-sep-18 2075.62 bg sms alerts charges

                            Tha narration mentioned in each of the above debits is "net pi to hsl sec a-c 3291791-[protected]".

                            I was never mentioned about these debits beforehand in person or through any other kind of notification. Request you to please look into the matter and reverse the unnecessary withdrawals.

                            Looking forward to a quick response.
                            Feb 3, 2019
                            Complaint marked as Resolved 
                            HDFC Securities customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 01, 2019
                            HDFC Securities Customer Care's response
                            Dear Customer,

                            We understand that your concern pertaining to the debit in your trading account 3291791 stands addressed.
                            For any further assistance, please write to us at [protected]@hdfcsec.com. We will be glad to help you.

                            Regards
                            Customer Care
                            HDFC Securities Ltd
                            I was sold this product with wrong details. When I came to surrender the policy I was not properly supported by the Adyar branch office. This is disgusting. When they sell the product you are treated Royal and when you go with queries you are treated like scum.
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                              pooja ib
                              from Pune, Maharashtra
                              Dec 3, 2018
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                              Address: Pune, Maharashtra

                              Hi,

                              I had lost my food plus card, i am a tcs associate, card is already been blocked and requested for new card through this link https://leads.hdfcbank.com/applications/webforms/apply/HDFC_FoodplusCard_TCS/ind... but there is no response from the bank. Also my old card has balance money in that account.

                              Could you please transfer the amount in the new card. I am waiting for you response.

                              The food card number is : [protected]

                              Mobile number:[protected]

                              Please resolve this matter as early as possible.

                              My email : [protected]@gmail.com
                              HDFC Bank customer support has been notified about the posted complaint.
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                                sam bhosale
                                from Pune, Maharashtra
                                Dec 3, 2018
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411014

                                Dear sir,
                                I, somnath bhosale, am a credit card holder with your bank since the year 2016. I have used the card and was regularly paying back the bank for quiet some time as the records would show. And now i am ready to pay the credit card bill.
                                I am facing problem from hdfc bank credit card dept.

                                Hdfc put my account on hold i getting money through neft now hdfc credit card dept asking to deposit money in cash for.

                                I unable to use my account then how can i pay credit card bill.

                                Please help me to resolve asap.
                                Jan 8, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 05, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].-

                                Zubin
                                HDFC Bank Customer Assistance
                                I have received credit card but it not active and also note that even i didn't set the pin also. HDFC chargered more than 5000 on some other scheme. Kindly go through it and solve my problems.

                                My mobile number is [protected]
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                                  mpal618
                                  from Gurgaon, Haryana
                                  Dec 3, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110020
                                  Website: [email protected]

                                  Cancellation of one assist membership
                                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                                  Oneassist relationship number : 5815818
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear team i have to submit many times of changing contact number form but it can not be change my number on my credit card so, kindly help on priority basis
                                  Hi
                                  I have done a payment of Rs 2350 on 2nd Dec 18. But still same is not reflecting in my outstanding bill
                                  I Have Hdfc Credit Card, Activated One Assist Plan They Deducted Rs.1899 From My Credit Card,

                                  Please deactivate my subscription and refund my money asap
                                  Hdfc credit card no: XXXX 0943
                                  Dear Mukesh,

                                  Greetings from OneAssist!

                                  We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3772554. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

                                  Regards,

                                  Devendra,

                                  OneAssist, Social Media Team.
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                                    Vivek22singla
                                    from Chandigarh, Chandigarh
                                    Dec 3, 2018
                                    Resolved
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                                    Resolved

                                    Address: 122001

                                    I have a minimum balance of rps 4300 approx. To be paid for my hdfc credit card which i am unable to pay due to medical emergency but i have balance of rps 11000 in savings account of hdfc only. Now my savings account shows lien amount of rps 4346 approx. But the mini. Payment for hdfc credit card is not updated yet. Collection department is harassing me, bank (Unitech cyber park branck gurgaon) denied help as they said they don't have authority to clear lien amount, customer care is worst as i am not able to reach ([protected], [protected]).
                                    Help me what to do.
                                    Jan 8, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 04, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have noted your concerns on credit card outstanding and we request you to contact our Debt Management Officer at[protected] / 66668102.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      tamonash95
                                      from Mumbai, Maharashtra
                                      Dec 3, 2018
                                      Resolved
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                                      Resolved

                                      Address: 400708

                                      I have sent 913.69 in google pay to one of my friends. But the money is debited from my account. And the receiver didnot get the money. I have called the helpline number several times. No response is there from their end. Please refund my money as soon as possible. The reference number of the transaction made by me in google pay in below. Please check the details and revert me back

                                      Upi ref no[protected]
                                      Jan 8, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 04, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      As per our records, the said transaction has been already reversed to your account. Please check your account statement online for further details.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        S
                                        sourav1991
                                        from Pune, Maharashtra
                                        Dec 3, 2018
                                        Resolved
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                                        Resolved

                                        I had purchased a samsung galaxy note 8 device on 16/07/2018 from reliance digital, hinjewadi phase i, pune, and was told that i would be receiving a cashback of rs. 4000 within 90 days.

                                        It's been nearly 5 months now, and my 5th emi is supposed to be debited, still there is no sign of cashback. I am constantly being told that it would get adjusted within next 3 days, and that is happening for last 30 days.

                                        I am really disappointed and would launch a formal complaint with consumer court if no proper action is taken regarding this.
                                        Jan 4, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 04, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We thank you for writing to us. Kindly email us at [protected]@hdfcbank.com from your registered email ID and share with us the scan copy of the Debit / Credit Card charge slip for the loan availed so that we can check and assist you on priority. Do mention your registered mobile number in your email.

                                        -Nadia
                                        HDFC Bank Customer Assistance
                                        Dec 04, 2018
                                        Updated by sourav1991
                                        I have mailed the necessary details on the email ID mentioned above. Please do the needful.
                                        Verified Support
                                        Dec 04, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to please provide us your registered contact details & transaction details on the Link: https://t.co/Eg9kTpcUHb with the ref ID PZ[protected] in the comment box for us to track it

                                        Anay
                                        HDFC Bank Customer Assistance
                                        I have deposited my cheque locally and it didnt cleared upto wednesday
                                        Dear Customer Mandate reference no: xxxxxxxxxxxxxx(protected) issued to HDFCLTD with value Rs. 74832.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.

                                        What is this msg all about ?
                                        Respected Sir/Mam

                                        I had applied for a credit card though HDFC bank, card number last 04 digit received to my mobile number. It has not been delivered to me, Kindly look at this issue and help me out.
                                        Thank's..
                                        I want cancel my credit card
                                        I've tried to add money to PayZapp account from my HDFC debit card. Money is debited from my account but not added to Payzapp. It's not refunded also
                                        Dear Sir/Madam

                                        I Lost My Loan Id Please provide me

                                        My Mob:[protected]
                                        Altrante Number:[protected]
                                        My Mail Id;[protected]@gmail.com

                                        Kindly Do nneedful
                                        Ajay Dindigala's reply, Nov 22, 2018
                                        I Lost My Loan Id Please provide me
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