HDFC Bank Complaints & Reviews

Dec 03, 2018

HDFC Bank Customer Care's response Dear Customer,

The debit pertains to the booking of your new Recurring Deposit (RD) Account. The same can be checked through your Netbanking. For details on RD Account, please visit the below URL: http://www.hdfcbank.com/personal/products/accounts-and-deposits/deposits/recurring-deposit If, for any reason you do not wish to continue with the RD account, you can prematurely liquidate your Recurring Deposit. You may submit your Recurring Deposit advice or written instruction, duly signed by all account holders, at the branch for premature liquidation of your Recurring deposit. You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking Alternatively, you can liquidate your Recurring Deposits through NetBanking. This facility will be available for Recurring Deposit held under "Sole Owner (SOW)" relationship only and which are booked from Singly Owned Savings or Current Accounts. Following are the steps for liquidating your Recurring Deposit online: [1] Login to NetBanking with your Customer ID and IPIN (NetBanking Password) [2] Select " Liquidate R D " option under the Recurring Deposit menu from the Menu bar located on the left hand side, under Accounts tab. [3] Select the Recurring Deposit account number from the Drop-down lists, and click on Continue. [4] Verify the details and Confirm the Liquidation. A Confirmation page will be displayed, confirming that your Recurring Deposit has been liquidated. Additional Information - If your Recurring Deposit is broken prematurely, the interest rate applicable for premature closure of deposits will be lower of The base rate for the original / contracted tenure for which the deposit has been booked OR The base rate applicable for the tenure for which the deposit has been in force with the Bank The base rate is the rate applicable to deposits of less than Rs.15 lacs as on the date of booking the deposit. In case of premature closure within a month, no interest shall be paid out & only principal amount shall be returned.

-Manoj
HDFC Bank Customer Assistance

Dec 03, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that the transaction has already been reversed to your account on October 01, 2018. Please login to your account to verify the same.

-Anay
HDFC Bank Customer Assistance

Dec 03, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that we have responded to your e-mail on December 01 2018, 06:05 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

Dec 01, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan Account No, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Dec 08, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

Dec 01, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 23748702 for further assistance in this regard.

-Manoj
HDFC Bank Customer Assistance.

Dec 01, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

Dec 01, 2018

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant. It may take 2-3 working days for the payment settlement to the merchant end. In case if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us at [protected]@hdfcbank.com with the merchant confirmation of non-receipt of funds.

-Manoj
HDFC Bank Customer Assistance

Dec 01, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand our Branch Manager, Mr. Yogesh Kumar Shukla has responded to you via email and addressed your concerns. Should you require any further assistance, you can contact Mr. Yogesh Kumar Shukla at [protected].

-Manoj
HDFC Bank Customer Assistance

Nov 30, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Dec 01, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to us at [protected]@hdfcbank.com from your registered email id along with the below details for further assistance 1. Date and amount of transaction done by you 2. Details of the marketing offer i.e Copy of email or contents of SMS received by you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance.

Dec 08, 2018

HDFC Life Customer Care's response Hi, kindly inform the customer to connect with business HR for addressing the concern.

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

Nov 30, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance