HDFC Bank Complaints & Reviews

I had visited the branch to enquire about top up loan. I was told that i have a pre-approved credit card offer. I checked with them twice and they confirmed to me saying that it is pre-approved offer and the card name is regalia first. It's been few days. Now when i checked the status it is showing that status is disapproved. I called my personal banker and i checked about the same. She said their is no pre-approved offer at all. After she taking the application ref no, she said its been rejected saying that credit score doesn't match. My credit score is more than 750. On top of that it is a pre-approved offer.

How can they play with existing customer like this.

I definitely need a resolution for this as they have misled me and impacted my credit rating.

I received a message from hdfcbk containing a customer mandate reference number stating that some amount is been issued to a private limited company and is processing today.

Format of the message :
Dear customer mandate reference no:hdfc* issued to with the value of rs.* and the frequency adho is received today for processing.in case of any issues please get in touch with you branch.

I haven't issued any kind to value to this company and i immediately wants to stop this payment. And please explain me what is happening over here..?

Initially i told that only 250 inr would be debited from my account but now i was told that 10, 000 inr as emi from my hdfc ergo plan which i was not aware. I tried calling to hdfc customer support and the people were keep hanging my phone like 5 times almost. Can someone help me out from this situation. I cant pay money simply to others which i earn very hardly.

Please explain whats happening with my account without my knowledge.

Dear
Hdfc bank given me free life time credit card on my hdfc bank salary account. Than after 4 month he send me bill 590 rs. For first years membership charge. Then i write mail hdfc bank credit card team. He revert on mail you have do one transaction in month. But i am say at the time apply you not say this type charge is on card. My last 4 digt 7031. Pls check help me this case. I am not able to pay any bill. Also i cancelled the card.

Regards
Praveen gupta

Myself mr charan singh vimal lives in bareilly uttar pradesh, i picked a call from hdfc executive on 29.11.2018 at 12.00noon approx. Bank executive calling me for car loan instalment, when i tried to confirm something about pertaining details, he used bulgar language an personally insulted me. He was telling his name sandeep but truecallr showings his name jaminy shah. It is very hearted me. He thread me for any irreparable loss. So kindly take necessary action against him n inform me regarding the action. Contact no. Of executive is [protected]thanks

Myself mr charan singh vimal lives in bareilly uttar pradesh, i picked a call from hdfc executive on 29.11.2018 at 12.00noon approx. Bank executive calling me for car loan instalment, when i tried to confirm something about pertaining details, he used bulgar language an personally insulted me. He was telling his name sandeep but truecallr showings his name jaminy shah. It is very hearted me. He thread me for any irreparable loss. So kindly take necessary action against him n inform me regarding the action. Thanks

Kindly refer my earlier coplaint id-2149267 dt.19/11/m2018 and forwarded dt.28/11/2018 in the above contaxt. Kindly help me for that. After that ihave been given to him share the mobile number and my atm, otp, cvv number on his demand by above email. Therefore after that he has been online transfer my account rs.1999 / in two chance and total deducted on my account rs.3998/. Kindly help me and remburse my money and action against fraud man.

Dear sir

I shivam and i am using hdfc bank credit card from 2015 but some financial crisis i am not payed my outstanding amount but few days before i am recived a call and he are told to me arrest warrant issue from court and they're misbehaving with me. Finally i want to settlement my credit card last four digit 6808. Please provide me settlement detail how to settlement my outstanding.

Regards

Shivam rai

Hi,
I have been waiting for my HDFC Debit card which was dispatched on 1 st oct. AWB [protected] BUT HAVN'T RECIEVED IT HAS YET. IM TRYING TO CALL ON CUSTMOER CARE NUMBER BUT ITS ALWAYS ANSWERING MACHINE. VERY BAD AND IRRESPONSIBLE SERVICE.
Please let me know about my Debit card, i have given my mobile no also.

Thank,
Nivedita Tandale

There were farudulent chages on my wifes credit card and bank told us to keep the account open and now they are charging is interest and late payment fee and not resolving the issue. We are getting threats that money will be auto debit from your bank savings account if you not pay minimum payment. Please give me a call at [protected]... Help me resolve this issue.

My 25lakh home loan account no[protected] & ergo loan account no is[protected] closed due to worst service experience of hdfc ludhiana branch.in 18 month tenure first 3month auto debit is ok later 15 month i am coming to branch and submit request and chq to activate ecs but they can't able to do this. Later my 1 emi is delayed to 10 days due this and call recieved from chandigarh and mis behave with me for emi bounce i have a call recording and punch complaint in rbi later branch manager feel apology over mail that they fired that call center executive for misbehaving. And later also service is bad so i am forced to shifted my 25lakh to another bank which is not so much reputated like hdfc but they commit on their service. Now my loan account close in sep month and till now i am not recieved insurance premium refund every time mr nitin &heral took time but they work like govt employee when i am visited to hdfc ltd on 27oct to confirm why my refund not come already 1 month is over then they mail to manish on 29-oct and say sir pl wait for 1 month. Now yesterday on[protected] again visited that place and ask for refund no body here taking ownership and follow up for customer no reminder over 29oct mail infront of me they call again and took time till 8dec which is over mail i have. When i escalated to sanjiv sinha and gautam jain refund came yesterday how it come did they think customer is free and they work when customer using wrong language at your premises how refund come in few hour when i sitted 3hour at bank and not come from 3month.

Main complaint is refund is came lesser amount 43412 when they commited that 80% of premium is refundable which is approx 57k.

I am also putting all recording and mail to social media and also filing a legal case when compensation not given for such mental harrassment

Waiting for reply till monday later i will go for media for such harrassment

Thanks
Hardeep mahavar
[protected]

Worst company ever
First did the insurance then at the time if claim saying windshield already broken
Faking it
My car is still at service centre from last 4 days
Very slow service first there are no updates given from the hdfc side. We have to call again and again
No revert from hdfc till now
Not passing my claim
Will file another complaint
Claim no
C[protected]

On 31 oct i have booked a flight for my frnd using smart buy from delhi to jammu. This flight was on 06nov with indigo airlines. She had to cancel the flight on 5th nov due to some reason. Till date i haven't received any refund. Indigo airlines has informed us that from their side refund has been processed. Order id: [protected] partner id:[protected] airline pnr: tmrvve please do look into this issue and process the refund asap. It's been quite a long time we have been waiting for it.

I am a hdfc bank a/c holder.i had a ecs with just dial.It not gone good.I called just dial to stop.They are not ready to stop
I contacted my branch to stop any outside request.
They denied.I requested to close the account.They denied that also.
Just dial keep putting different denomination for withdrawing amount and bank keep fining
Now my bank a/c show Rs -3500
Still bank are not ready to close the account.
Bank should alert for ECS charges and funds
They should accept the Customer request for stopping payments
Branch are saying to talk to customer care.Its very difficult to reach customer care.Its always comes busy
We must should stop using HDFC bank.

I got call from delhi and they said me that they will provide loan against policy of HDFC Life. I was not agreed then they said that loan will be sanctioned within 22 days and if not you can cancke policy on 23rd day. I agreed and when I took policy I confirmed from HDFC that can I cancle my policy within 30 days. They said Yes. But when I didn't got loan and requested to cancle my policy on day 23rd they refused that I cann't cancle policy...

I have deactivated my old damaged food card and applied for a new one. New food card got dispatched, however my balance from old food card is not transferred to new food card. The customer care is not responsive and goes in waiting for a very long time. Mailing the respective department is also in vain. I am fed up with this issue as i am behind it for the past two weeks.

I had a hdfc salary account 3 years back when i was working at that time. I left the job but i used the account for transaction in and out. Later because of the salary is not crediting, the salary account got converted into savings account automatically. Now the bank penalized me for non keeping of minimum balance. Penalty now became negative (-1044 rs). I don't want to pay this money. Please close the account or at least make it to zero so that i can use the account for transaction.

My customer id : 67354481
Mail id : [protected]@gmail.com
Ph no : [protected]

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4136 without my concern on date:17/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- abbagoni saidulu
Oneasst relationship no: 3112105
Mobile no. :[protected]
Credit card number ending :- 4136

I have a hdfc credit card which was under collection department since from 2015. Card number [protected] (Manish chaudhary).in 2018 i decide to clear it out when i got the job. A agent from hdfc bank name : vishal contact number : [protected]. This agent called me on office landline and used abusive language and he also abused my manager on the same line. My manager gave me last warning that time. After few days he reached my office and said he will not leave until he will get his money. He called on 28th nov 2018 my manager as well and asked for me and said he want money from manish. And then he called me around 15 times and when i picked up the call he said now the amount is increased from 10000 to 29000 as he added taxes and penalty. I am feeling very depressed as they are scaring that this agent will come to office.

I ma using the services of hdfc bank since it is my salary account else i would have never opted for it. But the main issue is that their customer care number never leads to the representative who can provide you the solution. Even their branches don't have any respective number of theirs.
In case of an emergency with your account, you can't rely on their cust. Care no.
Lately they have started providing personal banker's number and to my expectation even they don't pick the call or call back.
The only option i have now is to close all my dealings with hdfc bank.