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HDFC Bank Complaints & Reviews

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2.9

Updated: Dec 16, 2025

Complaints 32920

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18418

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Address: 560057

Website: HDFC BANK, SAHAKARINAGAR BRANCH

Dear,

Sir,

I have applied balance transfer of existing loan in hdfc bank, sahakarinagar branch, loan department. They have taken the cheque from me. But before approving the loan they are decduted the parocessing fees in my account. Now i rejected the loan for their higher rate of interest. But. They are not refunded my amount back.

Jagadish h nilavar
[protected]

Dec 28, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Nov 26, 2018

Updated by jagadish h nilavar HDFC NO.LOAN A/C.[protected] AND[protected]

SURKHA J NILAVAR - [protected]

Nov 28, 2018

Updated by jagadish h nilavar still i hvae not recieved any reply from your side, awating for your reply

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D

Devaraju Sankruth

from Mirialguda, Telangana

Nov 26, 2018

I have a failed transaction on irctc while booking a ticket through net banking, status in irctc website shows that money has been refunded to respective bank but till now I didn't get money refunded to my account.

amount deducted before approving loan - Comment #3281813 - Image #0

N

Nivetha97

from Hosur, Tamil Nadu

Nov 26, 2018

Dear HDFC Customer Service,

I have complained many times on closing of my DMAT account, though I not received any proper response.I have had a bitter experience on HDFC.They had already debited 500 from my account.I already said I don't want DMAT account but they opened it.Will you please help me to close my DMAT account and refund my amount ?

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Address: Malappuram, Kerala, 676503

We are starting a company named asian arch interior furniture. Last wednesday we had moved a current account opening process to ur kottakkal hdfc branch. But we had very bad experience from them. Then we ruturn all the opening documents from there and we approached to icici and they done all the procedure very fastly. Kindly check about ur customer handling method.
[protected]@gmail.com
[protected]

Dec 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

HDFC Bank Customer Care's response Dear Customer,

This is not the experience we would like you to have. please share with us the complete issue, date/time of visit & the complete address of the Branch you visited along with registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Click here https://bit.ly/2Hqff0y for help with branch address. We'll surely sort this out promptly.

-Manoj
HDFC Bank Customer Assistance

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J

jituborkar

from Vasai-Virar, Maharashtra

Nov 26, 2018

Hi Team,
02/11/18 near 8:30 to 09:00 am I tried withdrawing 1000 but the transaction did not go through. But the amount was deducted from my account it transaction was done through HDFC ATM @ MANEWADA, NAGPUR OATM
My 1 Card ends with .9583
My 2 card ends with .0475
Phone number : [protected]
Please do the needfull

L

lubana

from Amloh, Punjab

Nov 26, 2018

Dear Sir
Please Provide the Loan Account Statement in Two Wheeler Loan on HDFC Bank on Urgent Basis
Vehicle :- Activa 4 G
Account Number :[protected]
Name :- Vishal Kumar
Mobile Number :[protected]
Location :- Bathinda

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Address: Hyderabad, Andhra Pradesh, 500003

Website: www.hdfcbank.com

Iam holder of HDFC credit card. I want to closure of my card due to some personnel issues. Last month i sent in detail fro concerned at chennai. But, it denied & was informed by SMS. No where there is no proper link in ur web site to be followed for cancellation of CREDIT Card. It is most unfortunate being a great company and being a share holder o[censored]r company.

In this regard, it is requested to advise the concerned to close my credit card immediately with under intimation to this office to keep continuous faith on esteemed organisation at the earliest.

with regards,

R.Chinni krishna
[protected]
Hyderabad

Dec 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, last four digits of your Credit Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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N

Nishi Nishitha

from Bengaluru, Karnataka

Nov 26, 2018

Hello,
Today at Mallige hospital, for consultation fee, amount-550 got debited 1time.It showed transaction cancelled, but mny got debited.Plz return my mny back.

non response for closure of hdfc credit card - Comment #3281768 - Image #0

A

Aadi123987

from Mumbai, Maharashtra

Nov 26, 2018

Hello Team,

I have been charged rs 1000 on the name of CASA installement pay transfer request you to please refend that back as I am already in a financial crisis

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Address: Thrissur, Kerala, 680652

I was cheated by hdfc bank credit card reward points redemption. The item requested gi439 on october month. Still the consignment not received.
I have raised multiple complaint. Reference numbers #[protected], #[protected], #8209532 and #[protected].
Both reward points and redemption process fee (Rs99.00 and rs17.82) #19999999981031999707180 are deducted from my account xxxx xx35.
Need help on this.
Benoy abraham
+91-[protected]

Dec 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

Hi team,

I had a salary account in hdfc bank few years ago. I switched company and my new company opened salary account in icici. I had also personal loan with hdfc which i cleared last year.

I am not using this account any more and i want to close my account because hdfc bank has been converted into saving account and there are some charges in negatives showing there of amount - inr -6, 737, 79. Also i am getting alerts for minimum balance maintenance in account.

I cannot maintain minimum balance for this account and please close this account or provide me some instructions what to do to close this account from my nearest hdfc branch because i live in sector-110, noida and i am not able to visit home branch in green park new delhi.

I tried to find out email address online of green park branch manager but there was no any email id available online so that i couldn't send him account closing request.

Below i am providing my account details, please best for me

Account # :- [protected]
Name:- surya narayan shanker
Ifsc code :- hdfc0000586

My email:- [protected]@gmail.com

Note:- in my email id "o" stands for orange not like "zero".

Thanks & regards,
Surya narayan shanker

Jan 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

HDFC Bank Customer Care's response Dear Customer,

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account) To close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for the address of our branches and ATMs https://www.hdfcbank.com/branch-atm-locator Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Nadia
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110003

Hi,
I got a fraud call from +[protected] and first he was asking about hdfc services regarding hdfc life policy and when i said i do not have any problem then he asked for my policy number and date of birth. I haven't given any details.

Questions he asked me about my policy were:
Whether i am getting regular updates?
Whether i have agent code and happy with my agent?
Whether i am getting bonuses and other information about policy
Finally my policy no and date of birth.
On asking his employee no, he didn't share for security purpose.

Please take stern action against those fraud peoples.
Regards
Deepak

Jan 12, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

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Hi i got below sms from hdfc yesterday:

Dear customer mandate reference no: hdfc[protected] issued to ava lifestyle products and services p l with value rs. 1687.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

Please help me with this thing. I have not done any transaction for this merchant not i have issues any mandate for the same.

I am not able to connect to customer support of the hdfc bank also regarding this.
Kindly help

Dec 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra

I have been said by the hdfc personal loan executive that your personal loan will be approved by us for amount 500000 and on 10% but a shocking message came from hdfc bank that your loan has been approved and disburse to your account on 13% interest rate on 500000 amount. It's really shame on hdfc guys to have cheated me on this matter. Please look into this matter as soon as possible and strict action on this either wise i have to take necessary action against hdfc bank

Dec 28, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

HDFC Bank Customer Care's response Dear Customer,

At the outset, we regret the fact that a proper feedback has not been forthcoming on your application for Personal Loan. As we are unable to locate details of your application with the information provided in your e-mail, please provide us the details requested below to enable us assist you further. Loan Reference Number/ Application Number Name of the Applicant (as it appears in your Loan application form) HDFC bank account number ( In case you hold account with HDFC Bank) Your Address Your contact number(s) Type of Loan (e.g. Personal/Express Loan Plus/Auto ) Amount of Loan Name of the Direct Selling Associate/Sales person (if available) Contact Numbers of the DSA/Sales person (if available) Date on which Loan Application was collected List of other Documents Collected Any communication from the DSA Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.

-Nadia
HDFC Bank Customer Assistance

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Address: Salem, Tamil Nadu, 637301

Website: loan

Hi team actually i applied the personal loan on before diwali, but till now not receiving any updates regarding on that, kindly assist with me, i have logged in[protected], with the application number of 62632962,
And i received a message as your personal loan application is accepted on 9-11-208, after that i wont get any updates, may i know how many days have you required to process a loan??
Kindly do assist with me

Aapplication no is : 62632962

+1 photos

Jan 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

HDFC Bank Customer Care's response Dear Customer,

Your loan application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that based on the above, we are unable to approve your loan as your application does not meet the above-mentioned internal criteria of the bank. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Nadia
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110085

Customer id[protected]
Wallet id - [protected]
Phone number - [protected]
Application number hfr086968

Dear sir

I have not received the fast tag. I had applied for it 20 days back. The courier was returned by the courier company because of the incomplete address provided by you. Then again the fastag has not come and there is no response i am getting from your side. Please let me know the present status.

My address is as follows -
E-19, delhi citizen society
Sector - 13, rohini
Delhi - 110085

Jan 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that FasTag executive has contacted you and informed you that your tag has been re-dispatched on November 27, 2018 and has shared the dispatch details with you.

-Zubin
HDFC Bank Customer Assistance

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Address: Sri Ganganagar, Rajasthan, 335001

You bank employee named lovepreet singh from sri ganganagar had miss used my cheque of my saving accounts and he gave this cheque to the harbans ram and then he used my cheque and deposited the money in angrej singh's account his account number is [protected] and my saving account number is [protected] and the money amount was 497, 000. They done a big fraud with me and i was to hurted by them and they has also thefted my cheque and after they had done this all.

Dec 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly write to [protected]@hdfcbank.com mentioning the date, amount, cheque number along with your account details, to enable us to check. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Thane, Maharashtra, 421301

Website: [email protected]

Have issues with moto tpsl transaction 3 has been done from my card. I am expecting you should reverse these charges and re issue the my all three cards asap at my mailing address.

Hope you will take the action immediately and i will not pay any kind of charges due to a you are card is already is very old condition and i need new all card replacement any how.
Already you are card is giving us problem at the time of swap or atm transaction.

Kindly look on this issue is on priority basis.

Jan 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

Hi,
I had ordered a mobile phone from flipkart for 11699 on 10th oct 2018 from my credit card however cancelled same day for personal reasons. Till date the refund amount is not reflecting in my credit card account even after calling several times.. I did call flipkart several times and i was notified that transaction amount was refunded on 12th october 2018 with the bank transaction i'd 539196714226525504086.

I would request to look into the issue and fix it asap as it has crossed 45 days now.

I have also raised service requests [protected] and [protected] which are still pending for resolution

+2 photos

Nov 29, 2018

Complaint marked as Resolved

Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available on our website under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful. You can find the dispute form under the following path Forms Center > Credit Cards > Cardholder Dispute Form.

-Anay
HDFC Bank Customer Assistance

Nov 28, 2018

Updated by Syedazmath I have already sent the form but no resolution kindly check attachee from.. I have not made any transaction to flipkart after 10th October in that month. Y am I charged 11699 on 17th October

Nov 28, 2018

Updated by Syedazmath Please check the attached

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Address: Faridabad, Haryana, 121005

Website: HDFC

I have purchased a iphone8 in feb-2018, for which there is scheme of 10k cashback and now my 10 emi are all already paid and 11 emi is going to be paid in coming 5th dec but still i have not received my cashback.

Dear customer, stmt for hdfcbank consumer durable loan [protected] is generated. Total amt due is rs 5333.64. Emi due of rs 5333.64 will be debited on 05/dec/2018. Any overdue to be paid immediately.

Please need ur support for my cashback.

Regards
Ruchira shukla
[protected]

Dec 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly write to [protected]@hdfcbank.com along with the charge slip copy and your loan account number, to enable us to check.

-Anay
HDFC Bank Customer Assistance

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Suddenly my credit card limit reduced from 80000 to 27000 without any information to me. Meanwhile i had already spend the amount above 27000. Resulting this, i was shown in debit amount rs 16221.75. On that day, i have paid rs 16225 through net banking for close the matter. However extra charge rs 300 added per day regularly which is not fair. Atta charges should be removed.

Dec 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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I purchased jewelry from tanishq worth rs 80000 on 8th september. As per the offer i was supposed to get 5% cashback which comes to be rs 4000. Even after two months the cashback has not been credited into my account. Can you look into this matter seriously as i can see that there has been other complains regarding this matter as well with no resolution.

Dec 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No., cashback details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 110037

Website: Hdfc

My name is lalit sharma. I am an account holder in hdfc bank since last 5 6 years. Due their application error i couldnât know the emi due date. Even i couldnât log in via any browser. They # have charged me 590 rupees fine for this even by this month their emi was paid.
If they want me proceed like a good customer and want to behave like good banker then wave off this amount. Itâs not first time. It has happened earlier also with my credit card too. But this time i am ready to pay you attention instead of money. My customer id is 52029320

Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

HDFC Bank Customer Care's response Dear Customer,

In case of a returned EMI, the following charges are applicable: Return charges: Rs.550.00 per instance + GST 18%. Late Payment charges: per month (Calculated on daily basis from the date of return of EMI till payment of outstanding EMI) The charges are levied as per the schedule of fees and charges applicable. Kindly refer below URL for details: https://bit.ly/2Rg9c2z.

-Anay
HDFC Bank Customer Assistance

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Address: Kota, Rajasthan

Dear sir
I am umeshkmeena Kumar meena.hdfc create payment of 6240 rupees without use and without activation of card.they continueslly increase the payment.they send me two letters and they force to pay money .But I didn't use card because card startinglly not active. They send me legal notice to pay the money .please solve my problem.

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Address: Kolkata, West Bengal, 700033

Dear sir
I m tanushree mondal one of your customer and my husband mr sudipto middey is also one of your customer but he is unfortunately unable to pay some emi o[censored]r car loan taken from hdfc bank because some financial problem. But the thing is i tanushree mondal not involved with this lan at all but ur recovery agent mr bablu dutta came at my office today (24.11.18). And misbehav with me and threatened me that if i will not pay that money he will see me how to recover the amount from me. I m not at all involved eventually not know exactly what is happening. Because my marriage is happen on dec 2017 and my husband taken a loan on 2016. This is very disappointing that he came to my office today and harrased me and insulting me in front of my colleagues and customer. I should not be happen at all. I don't think that he have permission to harrased mr middey's family member. Even he said that he came to my office today unofficially next i will see u what i will do.
Kindly look out this matter this is not at all entertaining matter.
Thank you
Tanushree mondal

Dec 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please tell the concerned person to share the Loan Account No. with registered contact info, staff details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Sir I am Purusothaman.A from Coimbatore, I am using HDFC credit card from 2013.But I asked block my card on 2015.Since i want unblock my card.my card expair on 07/2018 then i want new card.My card details "Platinum edge" card no.[protected].Valid from 07/2015 to 07/2018.
Name : A PURUSOTHAMAN Thank you. cell no.[protected]/[protected]

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