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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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Y
Yunus Kayamkhani
from Udaipur, Rajasthan
Nov 27, 2018
Resolved
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Resolved

Address: Jaipur, Rajasthan, 302017

My credit card reference number - 18j[protected]n4 was in process for 2 weeks after all the verification and today i received an email that due to internal policy it has been rejected. I need the ans for this and is there any number i can contact. I have waited so long and no you are saying it has been rejected.

Due to this i was not able to apply for another bank's credit card as some one told me that it usually take 2-3 weeks to deliver the card after in process status and now your card will not be disapproved as the requests has already been processed by the bank.
Jan 1, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Nov 27, 2018
Updated by Yunus Kayamkhani
This is what i received from there end.

Verified Support
Nov 29, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and wish to inform you that your request for credit card facility is under process and will revert to you on completion of the process ( 8 to 10 working days). We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website: www.hdfcbank.com under the below link. https://goo.gl/Bj4RJ9

-Nadia
HDFC Bank Customer Assistance
Dec 01, 2018
Updated by Yunus Kayamkhani
Sure. I will wait for next 7-8 days. Thanks fot the reply.
Dec 07, 2018
Updated by Yunus Kayamkhani
Its has been more then 7 working day's.may i know how much time it is going to take more
More than Rs.6000 has been deducted in the name of AMB.
There was no communication with respect to this deduction whereas I used to get emails for all the other unwanted offers.
If the money cannot be credited back, then what is the procedure to delete my account from HDFC
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    D
    Devansh Panchal
    from Mumbai, Maharashtra
    Nov 27, 2018
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    Address: Mumbai City, Maharashtra, 400101
    Website: Payzapp

    I have paid oyo rooms an amount of 8406 on hdfc payzapp application whose refund was then initiated from their end and even got a confirmation from them about the refund initiation.
    I still haven't received any message from payzapp about the same or have any updates.

    A similar transaction had happened to my debit card which was successful in a day but the payzapp application has failed to refund this amount. Please solve my issue.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      sushma2018
      from Mumbai, Maharashtra
      Nov 27, 2018
      Resolved
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      Resolved

      Address: 560075
      Website: Eureka forbs

      I bought aquacare insurance amc for 3 years for my aquaguard uv water purifier in july 2018 at bangalore from the field personnel of aquaguard and ion exacense pvt ltd, gave the cheque in the name of ion exacense pvt ltd for rs. 8575 on 17th july, which does not seem to be showing in the eureka forbs system, who had visited home, name: govindraju. K ; Under the amc they were supposed to provide service every 6 months under which they are obliged to replace the filter and do maintenance works for the said purifier. However nobody has turned up so far despite one full year elapsing from the contract date. Repeated calls to their 24 hrs help line [protected] has only elicited false promises of service within next 24hrs but in reality nothing has happened. Nobody has turned up to deliver the promised service. It seems like these are fraud people fooling several customers like me. Please let me know as to how to make them deliver on their promises and not cheat us like this.
      Nov 27, 2018
      Complaint marked as Resolved 
      by mistake it captured the wroing company name, hence marked as resolved
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        Kanti Parmar
        from Delhi, Delhi
        Nov 27, 2018
        Resolved
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        Resolved

        Address: Banaskantha, Gujarat, 385001

        Sir, one man from hdfc bank coming in my office & provided credit card with assurance no any charge coming in this card and said pl take for achievement of my target. But now in my mail address payment of rs: 1123.68 reminder message received which are we are no any utilized. Unnecessary activities start by hdfc bank.
        I want to permanently close my credit card number xxxxxxxxxx6699, my mail id is [protected]@gmail.com
        Jan 7, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 28, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        As per our records, your credit card ending 6699 has been issued to you as Life time free card subject to activation of Smartpay in your card account. In view of the same, we note that smartpay has been activated towards M/s. BSNL and bills have been paid from your card account on a monthly basis and your card was converted to a Life time free card and no annual membership fee has been billed to your card account as on date. However, we note that we were not in receipt of any payment towards the smartpay bills paid from your card account. Hence, the bank charges as applicable was levied to your card account. Please visit https://www.hdfcbank.com/assets/pdf/cc_common_MITC.pdf for further clarifications. We request you to clear the card dues as per your November 2018 statement immediately to avoid levy of further charges and invalidation of your card account.

        -Zubin
        HDFC Bank Customer Assistance
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          S
          suriyabalaji G
          from Avinashi, Tamil Nadu
          Nov 29, 2018
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          Address: 632403

          Myself Suriyabalaji.G my employee id 138035 I was worked as a co-ex in hdfcbank 1295 branch i need to withdraw my pf money. But it was parked in trust Account. so i can't view my pf passbook through online. i've Some money requirement thats why i need to withdraw my pf money. Kindly resolve this and help me to get my pf money...

          Thanks & Regards
          Suriyabalaji G
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            ManjuKumarK
            from Bengaluru, Karnataka
            Nov 27, 2018
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560018

            Hi,
            I rcvd below msg today, but i'm not aware of any kind of transactions with kotak bank for the below mentioned amount. Kindly let me know about this message asap.

            Dear customer mandate reference no: hdfc[protected] issued to kotak mahindra bank ltd with value rs. 45548.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

            Kindly note my account number as mentioned below

            [protected]

            I ve not authorized wrt the below transaction wrt kotak bank.
            Kindly stop the above mentioned transaction for the amount rs.45548.00 immediately.
            Dec 28, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 27, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

            -Nadia
            HDFC Bank Customer Assistance
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              N
              Naman Soral
              from Indore, Madhya Pradesh
              Nov 27, 2018
              Resolved
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              Resolved

              Address: Sonbhadra, Uttar Pradesh, 324006

              I quick this policy hdfc life insurance application number[protected]. Please refund my amount. So deposit in my credit card.. I request you. T transfer in my credit card..
              Regards
              Naman soral
              Application number[protected].

              I quick this policy hdfc life insurance application number[protected]
              I request you. T transfer in my credit card
              Jan 18, 2019
              Complaint marked as Resolved 
              HDFC Life customer support has been notified about the posted complaint.
              Verified Support
              Dec 08, 2018
              HDFC Life Customer Care's response
              Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                A
                Anees1
                from Mumbai, Maharashtra
                Nov 27, 2018
                Resolved
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                Resolved

                Address: Bangalore, Karnataka
                Website: hdfc

                Hi team,

                I had a salary account in hdfc bank few years ago. I switched company and my new company opened salary account in axis. I had also hdfc credit card still i am using it. But they charged approximately 8k as some average non maintenance charges.

                Now again i changed to new company so i am decided to use hdfc bank as my salary account because of its good fame in the market.

                So i went to home branch (Itpl park) to speak with the manager regading this. I told him i am unable to pay that much huge amount because of my financial issues then he agree he will give 50% wave off and other amount he ask me to pay immediately. I have paid then and there only and i wrote request letter also but still that negative amount is reflecting in my account not waved off.

                Now i am not ready to pay remaining amount and whatever amount i paid i want that amount also need to be refund. I will also close hdfc account and will change my salary account to other bank.

                Please help me to solve these issue to be solved asap.

                Note : bank people are giving wave off crores of crores for top most persons i dont want to mention that and for poor people charging unnecessary charges.8k matters and its very huge amount for middle class and lower middle class family.

                A/c number : [protected]
                Ifsc : hdfc0000077
                Name : anees mohammad.
                My email:- anees. [protected]@gmail.com
                Dec 28, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 27, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                -Zubin
                HDFC Bank Customer Assistance
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                  L
                  Lalithal
                  from Mumbai, Maharashtra
                  Nov 27, 2018
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                  On november 6, 2018, i had booked a single room for ms. Swayampurna mishra, she was travelling to doha (For a trip organized by lonely planet magazine india, a times of india group of publication) at holiday inn express, terminal 3 for november 13, 2018, for which she got a confirmation, that the room was available and i had given my credit card details and amount of rs.5900 was deducted.

                  Also on november 6, 2018, i tried to book a room at holiday inn express, terminal 3 for swayampurna mishra for november 19, 2018, (Return from doha, she had to take a 8.30 am connecting flight from delhi to raipur) but ms. Mishra got an email from [protected]@hiexdelhiairport.com saying that, they cannot give her a room, since she is taking a flight from terminal. I called the holiday inn express the very next day, and asked why ms. Mishra was not given a room, i was told there was no room available for november 19, 2018 and also she boarding the flight from terminal 2 and not terminal3.

                  Yesterday around 9.30 pm, i get a message from hdfc that rs.6399.98 has been deducted from my credit card by holiday inn express. Since there was no confirmation of room for november 19, 2018, i want know why my card was swiped.

                  I spoke to holiday inn express yesterday, they said there was a confirmation for november 19, 2018, ms. Mishra got no email confirming the availability of room at holiday inn express.in fact she spent the night of november 19, 2018, at the airport lounge.

                  I had to block my hdfc credit card. This is a clear cheating and misuse of my credit card by holiday inn express. I dispute this transaction.

                  Today i get a email from cc. [protected]@hdfcbank.com (Query reference number: [protected]), that i have to deal directly with the merchant and get credit/refund note from them. When my credit card is blocked, how am i to get the credit note? Also if i have to fight for misuse of my credit card, then what is point of having hdfc credit card dispute section.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Subhabrata Seal
                    Nov 27, 2018
                    Resolved
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                    Resolved

                    Address: Khordha, Odisha, 700060

                    A certain lady called from [protected] regarding issuance of new credit card. She asked my age, income and dropped phone on my face, in such a way that gave me a feeling "you are not that good enough!" i called her back and requested to check her behaviour. She shouted on me asked me to keep the phone. Truecaller search found the name of 'ranjit da.'

                    Who are those people calling from personal numbers? Frauds? Or did you appoint agents as such.

                    If so, please retrain that person.

                    I am your so called, 'preferred customer, ' maintaining an entire 'green record' with you. This much cooperation i may expect from you.
                    Jan 4, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 29, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have reviewed your comments expressed with regard to your credit card and we wish to inform that the mentioned number 987XXXX173 shared does not belong to HDFC Bank or its authorized agency. We request you not to disclose any sensitive information related to your card account. We request you to contact our Debt management officers at[protected] / 40372303 for further assistance in this regard.

                    -Anay
                    HDFC Bank Customer Assistance
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                      H
                      heena.shaikh
                      from Mumbai, Maharashtra
                      Nov 27, 2018
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560043

                      Hi,

                      I had lost my food plus card, i am a addnode india associate, could you block the card and issue the new card. Also my old card has balance money in that account around 4k.

                      Could you please transfer the amount in the new card. I am waiting for you response.

                      The food card number is : [protected]
                      Please resolve this matter asap.

                      My email : heena. [protected]@techniatranscat.com
                      Dec 30, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 28, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to contact the Bank using PhoneBanking (available 24 *7), where your card will be Hotlisted immediately. Simultaneously, you may also place your card replacement request. Please refer below URL for Phone Banking details. Alternatively, you may write to [protected]@hdfcbank.com from your registered email ID. http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        P
                        pavankg
                        from Hyderabad, Telangana
                        Nov 27, 2018
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500072
                        Website: www.hdfcbank.com

                        Hi, this is pavan, i had a hdfc credit card till last year. My card was hacked and misused from abroad and spent 20k with that on dec5th 2017. On the same day, i called customer care and blocked the card and raised a dispute about it. They said they will take care of it.
                        But they did not do anything and adding interest to it and finally added to my cibil. I have all the complaint number and emails with me. But they are not doing anything on this. Please remove hdfc issues from my cibil.
                        Jan 1, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Nov 27, 2018
                        Updated by pavankg
                        My reference number when I called the customer care - [protected]
                        Verified Support
                        Nov 28, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected]/49187504 for further assistance in this regard.

                        -Nadia
                        HDFC Bank Customer Assistance.
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                          R
                          Rajeshpavi2704
                          from Chennai, Tamil Nadu
                          Nov 27, 2018
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                          Sir,
                          i have registered for a PPF account by net banking
                          And one day after i my PPF account got generated but, got anna Nagar Chenni branch.need to transfer near by me.I need clear details and all.Not able to contact customer care and dont how to pay.Please assist.no response from bank.

                          Regards
                          Rajesh
                          [protected]@gmail.com
                          HDFC Bank customer support has been notified about the posted complaint.
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                            H
                            Heera Jagadish Singh
                            from Hyderabad, Telangana
                            Nov 27, 2018
                            Resolved
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                            Resolved

                            Address: Hyderabad, Telangana, 502319

                            Dear sir/madam,

                            I am heera jagadish singh an ex employee of hdfc bank ltd. I was been given my credit cards to your employee mrs. Deepa chandrika who is presently working as a personal banker in hdfc bank ltd at kondapur location, hyderabad, telangana state. The limits used by mrs. Deepa chandrika was sbi credit card 2, 00, 000rs, hdfc credit card 25000rs and axis credit card 75000rs. Total 3 lakhs of my limit is being used by her and her husband by giving me false reasons. She is not at all paying my credits after using the limits. Where as collections team coming to my home and doing harassment’s then she updated mobile number and address of her husband in all the three credits cards by doing forgery of my signature. She know my customer id as 43813257. By using my customer id in flexcube she done forgery of signature. Later her husband was absconded from home and came after 18 days then she said she will again update her contact number and address in hdfc credit card to avoid collection team harassment.

                            I given complaint to hdfc bank managing director on this. Later what happened i don’t know. She and her husband started doing blackmail to me by saying to withdraw the complaint else mrs. Deepa chandrika would attempt for suicide. Because of this fear i withdrawn the complaint. Two months completed again she is doing fraud by not paying credit cards. I visited hdfc bank ltd at kondapur location to meet branch manager mr. Venkat kalyan. Branch manager is also supporting to his staff mrs. Deepa chandrika as she is completing her revenue as branch manager is fully dependent on her as she is completing the branch target.

                            Mrs. Deepa chandrika is one of the talented person who knows how to do fraud. She changed her home 3 times in past 6 months. She stayed in a flat for 4 months she did not paid rent again she shifted one more home stayed there again for two months with out paying rent. Recently she changed one more home from past 1 month till now she did not paid rent for that owner. I don’t know again where she goes also.

                            When i ask them to give their address they did not given me at last with the support of credit card collections team i got their address. I spoked to branch manager of hdfc bank ltd mr venkat kalyan more than 5 times about the fraud done by mrs. Deepa chandrika. He did not taken any action on her. I think he is encouraging her that’s why she is fearless when i was giving complaint to branch manager in hdfc bank ltd at kondapur location.

                            She and her husband mr. Rahul who worked early in hdfc life insurance are one of the biggest fraud persons in india. Most of the credit card collections team are complained to me on them as they are fraud they will not pay credit cards. They are paying their own credits cards & loans instead of paying my credit cards.

                            I can write a 100 pages of book how much fraud they have done to me.in future also after if she lefts hdfc bank how many customers and non customers will come to hdfc bank by stating that mrs. Deepa chandrika who borrowed money from them and did not paid it.

                            My only suggestion is to terminate the fraud employees it will be good lesson where she and her husband will not do any fraud to anyone in future. Bank means trust by seeing such employees i am loosing trust in bank. Why hdfc bank is still keeping fraud employees in organization.

                            When ever they are angry they say i will not pay your credit cards what ever you want to do you can do to whom you want to complaint you can complain no one can do anything to me.

                            Please terminate her and ensure she does not get any employment in any organization else hdfc bank ltd will looses its reputation in future because of this fraud employees.

                            I visited to police station also more than 4 times including cyberabad police in hyderabad. They suggested me to file a case in civil court.

                            She and her husband continuously depositing cheque’s for doing credit card payments as it was been bounced as not sufficient balance.

                            The below are my credits cards still it is with them only. They are not giving my credits cards i have blocked them by calling to customer care numbers.

                            Sbi credit card-[protected]

                            Hdfc credit card-[protected]

                            Axis credit card-[protected].

                            Please take strict action on these employee and publish it so that no employee will do any fraud in future.

                            Please call me on my number for any clarification needed.

                            Thanks & regards

                            Heera jagadish singh

                            [protected]
                            Dec 31, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 28, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                            -Zubin
                            HDFC Bank Customer Assistance.
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                              S
                              Sunil Hn
                              from Bengaluru, Karnataka
                              Nov 27, 2018
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                              Address: 560078

                              I am receiving the below message i am not sure this message is fraud or not. I have not placed any application to process.

                              Dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 12500.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                syamprasadbvc552
                                from Vijayawada, Andhra Pradesh
                                Nov 27, 2018
                                Resolved
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                                Resolved

                                Address: Krishna, Andhra Pradesh, 521108

                                I have opened salary account with hdfc during 2011, i gave changed job by 2014 and continue with different account. Suddenly when i check last week account having negative balance of 2500. I went to nearest branch to request to make balance to zero as i am not communicated with these changes.

                                Its very disappointing, i will never think of hdfc bank again, there were other private banks which were not imposing any charges eben though minimum balance in account not considered. I will go with them.

                                Could someone please help me to resolve this issue with hdfc bank?
                                Jan 5, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 27, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We're sorry to hear that. Please share your Account No. with registered contact info & complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Chandankr1
                                  from Chandil, Jharkhand
                                  Nov 27, 2018
                                  Resolved
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                                  Resolved

                                  Address: 827013

                                  Dear sir,
                                  With you reference that, my self chandan kumar, my registered mobile no [protected] and my credit card number is [protected]. There are no notifications form your side to me payment by card swaipe time. So i don't know that's limit is crossing, this time my card perfectly swaipe. But your office charges fine to me crossing the over limit. So, i request you to reverse my over limit charges. I except for your positive response.

                                  Thanking you
                                  Chandan kumar
                                  Jan 4, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 28, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    panda977
                                    from Mumbai, Maharashtra
                                    Nov 27, 2018
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                                    Address: Kendujhar, Odisha, 758034

                                    Dear sir/madam,
                                    I am saubhagyaranjan panda your existing customer, my cc ending number 3969. Last 3-4 months i couldn't know my outstanding thats why i had unble to payment. I had go to bank & contact to customer care but both were unble to give my outstanding credit. Now my credit card blocked. Kindly help me how to do this time. Now civil complain agianst me.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      M
                                      Mahesh Shivarudrappa
                                      from Bengaluru, Karnataka
                                      Nov 26, 2018
                                      Resolved
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                                      Resolved

                                      I am hearing many fraud incidents on priority pass all relates mumbai location..

                                      I have been charged 2k on 8th nov 2018 for swiping priority pass on mumbai lounge on 25th aug 2018.

                                      But i have not traveled to mumbai during the duration, something really fishy going on mumbai.

                                      I informed to hdfc asking to provide the proof of who is used my card they unable prvoide the info surprisingly i have not even open from the card from courier cover. Hdfc relationship manger i used it.. But denied to provide proof and not able to take action.
                                      Dec 28, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 26, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        Charanmaxx
                                        from Bengaluru, Karnataka
                                        Nov 26, 2018
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                                        Address: 560002

                                        My consumer lan no is:[protected]...tenure 18 months...i am not able to access the details for it since six months...while login it shows invalid loan number...and i get messages every month on phone saying laon amount s due, but which is not...and i do not even know when is the ECS date...and there is always amount in my account but dont know why i get this meassage...pls clarify asap
                                        HDFC Bank customer support has been notified about the posted complaint.
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