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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
Complaints 32953
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HDFC Bank reviews & complaints page 828

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H
Harikrishna517
from Hyderabad, Telangana
Dec 1, 2018
Resolved
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Resolved

Address: Guntur, Andhra Pradesh, 522413
Website: HDFC bank

Hi,

Booked ticket on irctc using hdfc bank netbacnking amount debited inr 566.80 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The message received from my bank as below:

'thanks for paying rs.566.80 from a/c xxxx3100 to irctc_new via netbanking. Call [protected] if txn not done by you"
Jan 4, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2018
HDFC Bank Customer Care's response
Dear Customer,

We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant. It may take 2-3 working days for the payment settlement to the merchant end. In case if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us at [protected]@hdfcbank.com with the merchant confirmation of non-receipt of funds.

-Manoj
HDFC Bank Customer Assistance
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    M
    mayur.jangam
    Dec 1, 2018
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    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 2602 without my concern on date:28/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

    Name :- Mayur Shankar Jangam
    Mobile No. :- [protected]
    Credit Card Number Ending :- 6918
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Mayur,

    Greetings from OneAssist!

    We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3771326. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

    Regards,

    Devendra,

    OneAssist, Social Media Team.
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      K
      Kapildev Yadav
      from Delhi, Delhi
      Dec 1, 2018
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      Address: Varanasi, Uttar Pradesh, 221404

      Cancellation of one assist membership
      I am a hdfc bank credit card holder. The bank has auto debited from my credit card number ending with 1891 without my concern on date:1/12/2018 i am not interested about this service and don't want this membership any more. So cancel the membership and refund my debited amount

      Yadav kapil dev lalbahadur
      [protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Kapildev,

      We regret the inconvenience caused. Request you to share your membership ID and registered contact number details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we can assist you in your case.

      Regards,

      Devendra,

      OneAssist, Social Media Team.
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        D
        Dr.Sanjeev Agarwal
        from Etawah, Uttar Pradesh
        Nov 30, 2018
        Resolved
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        Resolved

        Address: Bulandshahr, Uttar Pradesh, 203001

        Hdfc branch d. M. Road bulandshahr pin 203001 uttar pradesh the employee name harshita refused to open account and misbehave with me. I go to another person mr.? Kushal pal also abusing me and ask me to bring pass book of another account. I told him why u need my another bank account pass book, i have all document like aadhar, pan, and cheque. He start shouts and abuse me that u beggar can, t open account in our bank refused to open account and demanding money to open account. Please take necessary action.
        Jitender kumar
        Mob.
        [protected]
        Jan 3, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 01, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We understand our Branch Manager, Mr. Yogesh Kumar Shukla has responded to you via email and addressed your concerns. Should you require any further assistance, you can contact Mr. Yogesh Kumar Shukla at [protected].

        -Manoj
        HDFC Bank Customer Assistance
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          P
          pushpa indora
          from Chandigarh, Chandigarh
          Nov 30, 2018
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          Dear All,

          This is to bring in your notice that i ( Pushpa Devi ) have an account with ICICI bank. My account number is[protected]

          Please note i have an vehicle loan[protected] set up for 21 jun 2018.against which the EMI is supposed to be taken out on 5th of every month. In the month October due to some fraud happened in my account i was failed to keep the minimum balance required on the account on 5th October 2018 due to which the cheque bounce fees was charged on my account however after that i maintained the required balance on the account but still got some charges on 5th November, 6th November, 16 November, 20 November 2018, 22 November 2018.

          Also note i went to ICICI bank on 8th November 2018 informed them the same however still haven't received any response, they just advised that the charged are occurred on the account as HDFC shows the loan cheque to ICICI couple of times that"s why the charges was raised.
          on the same day visited hdfc bank also.they have rinsed the complaint against the same (102935/[protected]but still got no resolution. after that i called to hdfc customer care they are saying they have charged only Rs. 624( ..cheque bounce fee 590 + rs.34 late fee ) which they are saying that can be waived but i m failed to understand why the other charges occurred and who is responsible for the same.

          Attaching the below supporting documents:
          - Receipt of hdfc bank received on 8th November 2018.

          Can anybody look into the matter and help to do the needful asap.

          This is a very disappointing and upsetting situation for me.

          Regards,

          Name - pushpa devi
          Number [protected]
          mail id [protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            pushpa indora
            from Chandigarh, Chandigarh
            Nov 30, 2018
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            Dear All,

            This is to bring in your notice that i ( Pushpa Devi ) have an account with ICICI bank. My account number is[protected]

            Please note i have an vehicle loan[protected] set up for 21 jun 2018.against which the EMI is supposed to be taken out on 5th of every month. In the month October due to some fraud happened in my account i was failed to keep the minimum balance required on the account on 5th October 2018 due to which the cheque bounce fees was charged on my account however after that i maintained the required balance on the account but still got some charges on 5th November, 6th November, 16 November, 20 November 2018, 22 November 2018.

            Also note i went to ICICI bank on 8th November 2018 informed them the same however still haven't received any response, they just advised that the charged are occurred on the account as HDFC shows the loan cheque to ICICI couple of times that"s why the charges was raised.
            on the same day visited hdfc bank also.they have rinsed the complaint against the same (102935/[protected]but still got no resolution. after that i called to hdfc customer care they are saying they have charged only Rs. 624( ..cheque bounce fee 590 + rs.34 late fee ) which they are saying that can be waived but i m failed to understand why the other charges occurred and who is responsible for the same.

            Attaching the below supporting documents:
            - Receipt of hdfc bank received on 8th November 2018.
            - Bank statement highlighting the charges on it.

            Can anybody look into the matter and help to do the needful asap.

            This is a very disappointing and upsetting situation for me.

            Regards,

            Name - pushpa devi
            Number [protected]
            mail id [protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              priyanka mane
              from Pune, Maharashtra
              Nov 30, 2018
              Resolved
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              Resolved

              Website: IRCTC

              Booked train ticket using hdfc bank account attached to paytm. Amount debited and it is showing not booked. Pending from bank side.

              Please do needful. I can't book new ticket. It is showing under booked ticket history also. What to do. Either you guys refund full or show correct on irctc.

              Build a good payment gateway you are a popular bank.
              Jan 9, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 30, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Anay
              HDFC Bank Customer Assistance
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                H
                hardeepchhabra
                from Bengaluru, Karnataka
                Nov 30, 2018
                Resolved
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                Resolved

                Address: Lucknow, Uttar Pradesh, 226004

                This is in reference to the debit card through which a gold jewelry from tanishq was purchased in july. As per the on-going offer, i was supposed to get a cash back of rs. 5000 (5 percent) of the purchase amount (Rs. 100, 000/-). However, it's been over four months i have still not received.

                I have already written about this matter along at grievance. [protected]@hdfcbank.com on 30th november. Provide the debit card details also.

                So, request you to update us on the status of cashback and when the same shall be credited.

                Regards,
                Hardeep singh

                M: + 91 [protected]
                Jan 1, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 01, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Please write to us at [protected]@hdfcbank.com from your registered email id along with the below details for further assistance 1. Date and amount of transaction done by you 2. Details of the marketing offer i.e Copy of email or contents of SMS received by you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Zubin
                HDFC Bank Customer Assistance.
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                  J
                  Jasvir Saini
                  from Hoshiarpur, Punjab
                  Nov 30, 2018
                  Resolved
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                  Resolved

                  Address: Hoshiarpur, Punjab

                  My name is jasvir singh. I was worked with hdfc life at hoshiarpur punjab branch from 2014 to 2016. But they not give me my relieving letter. I also mailed to hr many times but they didn't give me any response. My employee code is 132906.
                  So tell me what to do solve this issues

                  Regards
                  Jasvir singh
                  Branch hoshiarpur
                  Block mahilpur
                  Mob [protected]
                  Jan 9, 2019
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 08, 2018
                  HDFC Life Customer Care's response
                  Hi, kindly inform the customer to connect with business HR for addressing the concern.
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                    R
                    Rajs9222
                    from Chennai, Tamil Nadu
                    Nov 30, 2018
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                    Address: 600045
                    Website: Oneassist.in

                    Hi,

                    Without informing me hdfc one assist (Wallet) has been renewed (For the 2nd year) with rs. 1899/- debited from my credit card.
                    I request you to cancel the renewal of hdfc one assist (Wallet).
                    Already the same complaint has been raised through phone banking on sep/18, oct/18 & 23/nov/18.
                    Kindly update with reversal of this amount to my credit card.

                    Your executives are saying an amount of rs. 900/- was credited to my account, but i checked in my credit card statement no amount was credited at the month of sep/18, oct/18 & nov/18

                    At the time of availing no one informed me that this is a auto renewal.
                    I have the recorded voice call with your executives.
                    If the plan is not getting cancelled i am going to take legal action against your firm.

                    Thanks
                    Dhanraj r s
                    091-[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Dhanraj,

                    Greetings from OneAssist!

                    Apologies for the inconvenience caused. Request you to share your registered mobile number and membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we may assist you in your case.

                    Regards,

                    Devendra,

                    OneAssist, Social Media Team.
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                      A
                      anuraag1
                      from Agra, Uttar Pradesh
                      Nov 30, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110025

                      Customer id: 24024976

                      I am an ardent user of hdfc bank since last 12 years. Have a personal banker and availed all services of hdfc bank. I am paying all my emis in time and recommended hdfc bank to people.

                      To my surprise, i got to know hdfc credit card recovery agency contact number: [protected], [protected] and [protected] hacked my banking data and called my friends and clients about late payment and skipping just one due date credit card mimimum balance payment. I find it extremely offensive and i am also filing a complaint against bank with it cell to authorize use of my data from the bank and leaking banking information. I want an action against every one mentioned above, will only wait for next 12 hours after writing this to furnish details to law. Do call me on +91 [protected], name: anurag mohan
                      Jan 4, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 04, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                      -Anay
                      HDFC Bank Customer Assistance
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                        R
                        RajKumar.attri
                        from Rewari, Haryana
                        Nov 30, 2018
                        Resolved
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                        Resolved

                        Address: 132103

                        Hi,

                        I purchased an apple ipad on 14th february under the 'valentine's day 10000 cashback offer'. ​as per the offer a cashback of 10000 was supposed to be credited within the 90 days of purchase.

                        Tried email the customer care, but the emails bounce back.

                        Its been more than 90 days and the cashback is not credited.
                        Under this scheme it was mandatory for the buyer to opt for 6 months emi.

                        Purchased the ipad from narendra std & telecom gt road panipat haryana

                        ​date of purchase : 14th feb 2018
                        Batch no.003771 inv. N0005237
                        Txn id [protected]
                        Ipad 199041:wifi 32gb
                        Product serial no. Gcgvppuyhp9x

                        News article:

                        https://www.digit.in/general/apple-hdfc-bank-valentines-day-offer-cashback-of-up...

                        "apple has partnered with hdfc bank to offer cashback o[censored]p to rs 10, 000 on select iphones, ipads and macbook models, as a part of its valentine’s day promotion. The istore website has listed the offers and it should be noted that to be eligible for it, buyers need to purchase the apple devices using an hdfc bank debit card, credit card or consumer durable loans, and it will only be eligible at authorised offline apple re-sellers till february 14.
                        Jan 5, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 30, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Gopal Kanukollu
                          from Vijayawada, Andhra Pradesh
                          Nov 30, 2018
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                          Address: 520013
                          Website: HDFC ERGO, HDFC CREDIT CARDS

                          I received a hdfc bond by post and a rs 8124/- bill to my credit card even no one informed me about it. Please stop it and delete bill generated in my credit account. My policy no.[protected] 000 and dated[protected], billed amount rs. 8124/- ', fund transfer no. Ergo-cc[protected]. I request all the hdfc ergo officials and hdfc credit card officials to dont impose such kind of incidents again future.
                          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                            S
                            Saroj Negi Kalsi
                            Nov 30, 2018
                            Resolved
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                            Resolved

                            Address: Vadodara, Gujarat, 390012

                            Hello!
                            I am an customer to your bank since last 20 yrs.

                            I have booked a rd through online banking. The interest rates mentioned on line is 9% for 3yrs and upon receipt of rd slip it is mentioned 7.5% for 3yrs.

                            Why such misleading?
                            Kindly look into the matter and reply me at the earliest.
                            Thanking you
                            Regards
                            Jan 8, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 30, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Please refer to the following URL for the Interest Rates on recurring deposits: https://bit.ly/2SkAC7S.

                            -Anay
                            HDFC Bank Customer Assistance
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                              M
                              Mustfaking98
                              from Kakinada, Andhra Pradesh
                              Jul 21, 2023
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                              Address: Kompally secunderabad telengana

                              Hi sir I transfer 15000 rupees other person account debited my account but not received my imps RRN reference number[protected] and user reference number[protected] please help me and refund my rupees
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Pallavi Pushkar
                                from Noida, Uttar Pradesh
                                Nov 29, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                20k from my bank account is on hold and there is no reason for this i always make payments of cc on time and more than min due

                                Please release the amount and this will be the last. I am hr in finance in bt glbal services pvt ltd will surely put suggestion so all the salaried hdfc bank accounts with you are closed and we have better options like standard chartered.

                                You guys suck. Want funds asap
                                Jan 2, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 30, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have noted your concerns on credit card outstanding and we request you to contact our Debt Management Officer at[protected] / 66668102 to discuss further.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  P
                                  Puja pardeshi
                                  from Pune, Maharashtra
                                  Nov 29, 2018
                                  Resolved
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                                  Resolved

                                  Address: 443101
                                  Website: HDFC BANK IN MALKAPUR

                                  My name is puja girdhari lalji pardeshi my i live in malkapur
                                  I all ready requested for chenging my account name & i had submitted my all necessary docoument but still yet the name was not change in my account name
                                  So plz change my a/c name other wise i will close my account quickly& transfer it into another bank.{i requested u plz solve our my banking problem }
                                  Mo no :- [protected]
                                  E-mail:- [protected]@gmail.com

                                  Thank you.
                                  Jan 3, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 30, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Kindly email us at [protected]@hdfcbank.com and share us the branch name and address where you have submitted the request for the name change and the date of submission of your request. Please do mention your account and contact details in your email.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    E
                                    erprvnrbs
                                    Nov 29, 2018
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                                    I have taken a loan on credit card and after 10 days I informed the customer care that i don't need that loan still they are cherging heavy amount which I can say its a mistake of credit card represantative. I requested the bank officials several times but they are not willing to listen to my words. I completly disagree of pay 2400+ amount for 10 days 0f 60K loan even if it is rule that within 45days it can be cancelled.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      shubham rawal
                                      from Mumbai, Maharashtra
                                      Nov 29, 2018
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                                      Website: payzapp.biz.hdfcbank.com

                                      I ordered nike shoes from jabong with order ID 109365409426023529603 on 9th nov. Rs. 2659.21 and paid through payzapp. I returned the product next day due to quality issue. As per jabong statement, they issued refund on 15th nov. to payzapp. But Payzapp did not transfer the amount to my bank account(SBI) and provided me a false reference number as I've confirmed with the bank. I'm calling to the payzapp customer support but they're not providing me any resolution.

                                      Please give me solution asap.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        giri thakur
                                        from Bengaluru, Karnataka
                                        Nov 29, 2018
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                                        Address: Solan, Himachal Pradesh, 173221

                                        Cancellation of One Assist Membership
                                        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number without my concern on date:28/9/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                                        OneAssist Relationship Number : 5344855
                                        Name :- DINESH KUMAR ...credit card no 4163********8344
                                        HDFC Bank customer support has been notified about the posted complaint.
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