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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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A
asaidulu
from Delhi, Delhi
Nov 28, 2018
Resolved
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Resolved

Address: 509001
Website: consumer complaints

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4136 without my concern on date:17/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- abbagoni saidulu
Mobile no. :[protected]
Credit card number ending :- 4136
Nov 29, 2018
Complaint marked as Resolved 
mobile number: 99486 30918
HDFC Bank customer support has been notified about the posted complaint.
Dear Abbagoin,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3746203. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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    PravinChandra Joshi
    from Vadodara, Gujarat
    Nov 28, 2018
    Resolved
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    Resolved

    I have purchase panasonic brand a. C. From reliance digital, vadodara, wher hdfc bank offer consumer durable loan and with cash back offer after 3rd emi. My loan a/c no. Is [protected].5/12/2015 is last emi, yet bank has not issue cash back, i am follow this issue since three months with bank authorized person and they are agree with complain, but can't issue cash back amount.
    Thanks
    Pravinchandra joshi
    Con. No [protected]
    Jan 3, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 28, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We request you to write to [protected]@hdfcbank.com along with the chargeslip or invoice copy, to enable us to check and assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Nadia
    HDFC Bank Customer Assistance
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      H
      Hemant Pareta
      from Hyderabad, Telangana
      Nov 28, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110003
      Website: www.consumercomplaints.in

      Sir, i having titanium credit card from year 2015. I used my credit card for rare transaction only.in the month of nov18, renewal membership charges (500+90 rs with igst) had been debited to my card without any information given to me. Why, you are not giving mail or doing one call to your customers that your card would get renewal required or not?. How can you do that? This is a unexpected expenses seen when i login page of hdfc credit. I don't want to renew my card. I just want to block. So many times regularly try to contact you, but can't able to connect you. Kindly give me solution how this charges can return back? I request your team members to look after this request and take action that i requested you. Other wise, i will take strict action on your team.
      Thank you

      Regards
      Hemant pareta
      [protected]@gmail.com
      My cc no: xxxx xxxx xxxx 4759
      Jan 7, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 29, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We observe that your Times Titanium credit card was issued as priced card hence membership fee of Rs. 500 plus GST levied. To be eligible for renewal fee (Rs.500 plus service tax) waiver, you are required to achieve retail spends of Rs.1, 50, 000.00 in a year. We note that you wish to close your credit card. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. Upon card closure, we can review for reversal of membership fee. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041.

      -Nadia
      HDFC Bank Customer Assistance
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        D
        from Varanasi, Uttar Pradesh
        Nov 28, 2018
        Resolved
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        Resolved

        Address: Lucknow, Uttar Pradesh, 226015
        Website: [email protected]

        Kindly refer my earlier complaint id 2149267 dt.19/11/2018 mr. Rahul tripathi has been sent email - [protected]@india.com on dt.19/11/22018 and demanded by above email to share mobile number. After that i have been given my mobile number. He had been called on his own mobile no.[protected] to us and share my atm number, otp, cvv etc. By the gateway payment/ rembirsement and debit my account rs.1999/in twice chance, after that diducted my account rs.3998/ he has been transfer to payzapp wallet l pos debit a/c 132505 dt.19/11/2018 rs.1999 and iciciprep pos debit a/c number pf[protected] dt.19/11/2018. Kindly help me fo rembirsement and also action against those fraud people.
        Jan 2, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 28, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Kindly write to [protected]@hdfcbank.com along with the account number, date and amount of transaction under dispute, to enable us to check. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Bejoy
        HDFC Bank Customer Assistance.
        Dec 10, 2018
        Updated by [email protected]
        Kindly send the current status of my complaint.In this context I have been earlier talk HDFC bank ltd.custmor service Mrs. Shivani Kashyap but not yet get any output or result.Kindly find out result as soon as earliest possible.
        Dec 21, 2018
        Updated by [email protected]
        Kindly send me complaint no.2149267 current status.I have been given all necessary evidence.please help me.
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          H
          Hemant Pareta
          from Hyderabad, Telangana
          Nov 28, 2018
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          Address: New Delhi, Delhi, 110003
          Website: www.consumercomplaints.in

          Sir, i having titanium credit card from year 2015. i used my credit card for rare transaction only. in the month of nov18, renewal membership charges (500+90 rs with igst) had been debited to my card without any information given to me. why, you are not giving mail or doing one call to your customers that your card would get renewal required or not?. how can you do that? this is a unexpected expenses seen when i login page of hdfc credit. i don't want to renew my card . i just want to block. so many times regularly try to contact you, but can't able to connect you. kindly give me solution how this charges can return back? i request your team members to look after this request and take action that i requested you. other wise, i will take strict action on your team.
          Thank you

          Regards
          Hemant pareta

          [protected]@gmail.com
          My cc no: xxxx xxxx xxxx 4759
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            sarita1965
            from Patiala, Punjab
            Nov 28, 2018
            Resolved
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            Resolved

            I am having s/a no.[protected] since 2000 in this bank and the bank has issued me a debit card as a preferred customer but on 14.11.2018 an amount of rs.885/- has been deducted from my account in respect of atm annual maintenance charge illegally. I have lodged a complaint on line and the same has been registered under reference no.8276233 on 25.11.2018 (Hbl[protected] but till date nothing has been received from the bank.in view of above i request for credit of the same in my account at the earliest.
            Jan 7, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 28, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide ref:[protected], will revert you in 4 working days.

            -Zubin
            HDFC Bank Customer Assistance
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              S
              SanderJoseph
              from Thiruvananthapuram, Kerala
              Nov 28, 2018
              Resolved
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              Resolved

              The imps i did for 1500 on 23rd nov 2018 failed because of the processor down issue.
              Till date 28th nov 2018, the amount is not credited back.

              Rrn reference no :[protected]
              User reference no.[protected]
              Transaction date 23/11/2018
              Transaction status: processor down
              When i contacted personal banker i was informed it would credit back in 48 hours.
              Jan 4, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 28, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We would like to state that the referred transaction has been timed out and will be settled offline. Request you to wait for 3-4 working days for the same to be settled. Incase the beneficiary/beneficiary bank claims non receipt of payment, kindly write to [protected]@hdfcbank.com along with beneficiary bank's written confirmation for non receipt of funds.

              -Zubin
              HDFC Bank Customer Assistance
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                M
                Madhur Varma
                from Hyderabad, Telangana
                Nov 28, 2018
                Resolved
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                Resolved

                I received the following sms at 0848 hrs today
                "dear customer
                Mandate reference no: hdfc[protected] issued to just dial limited with value of rs 37504.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch"

                I have not issued any mandate and not sure whether this is coming from the bank or the credit card
                Jan 3, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 28, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
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                  A
                  Ajit Bikkad
                  from Morjim, Goa
                  Nov 28, 2018
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                  Address: Nagpur, Maharashtra

                  I have cancelled a order on amazon, i immediately got a msg from hdfc that

                  Ur transaction on hdfc bank debit/atm card ending 0438 for rs. 12999.00 has been credited/reversed by amazon[protected] on 09:50:52

                  I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?
                  HDFC Bank customer support has been notified about the posted complaint.
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                    U
                    Umaretiya Anilkumar rameshbhai
                    from Biaora, Madhya Pradesh
                    Nov 27, 2018
                    Resolved
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                    Resolved

                    Address: Ahmedabad, Gujarat, 382350
                    Website: [email protected]

                    Already I submitted addhar number with HDFC credit card customer care and also send hard copy of my addhar but till date my new address not updated by HDFC staff & finally my credit card near expire date and how can payment back if already exting credit card expired & not provide by you new credit card.
                    Nov 27, 2018
                    Complaint marked as Resolved 
                    Ok
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sidhardhavarma Gokaraju
                      from Bengaluru, Karnataka
                      Nov 27, 2018
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                      Address: Bangalore, Karnataka, 560093
                      Website: www.hdfcbank.com/personal/credit_card/cc_track

                      My credit card application no [protected]S2 is showing status as dissaproved. Just today I have called and applied once again and they took all my details and said that my card will be dispatched in 15 days. But the status shows disapproved. I need to know the reason for this. I just started my career and have my salary account opened in HDFC only. I don't have any loan or any credit cards before and my salary is 4.5 lakhs per annum.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        V
                        vinjam4628
                        from Hyderabad, Telangana
                        Nov 27, 2018
                        Resolved
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                        Hello sir

                        Please send me a copy of the "no objection certificate" for the done on my hdfc bank credit card full amount# [protected].
                        I would also request you to please clear my name from cibil as the amount was successfully closed. My details are mentioned below.

                        Name: naresh vinjam
                        Credit card number : [protected]
                        Pan # aujpv3043p
                        Jan 4, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 28, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 04 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Somabho Karmakar
                          from Agra, Uttar Pradesh
                          Nov 27, 2018
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                          Address: North 24 Parganas, West Bengal, 743289

                          Dear Sir,
                          I am Somabho Karmakar residing at Maslandapur and currently working with TCS. I am away from my home since 5 years and my father and mother not supporting me.i have 3 credit card and three personal loan from your bank and ICICI bank.i am paying my all emi's on time.
                          Now problem is that I am married and I have a child now after paying all emi's I have nothing left to spent for home.

                          And any how I have to support my family and that was the reason I have taken loans and spent credit card.
                          Now everyday I am in serious tension that how I run my family.
                          Requesting you please help me in this case.
                          Finally I got a solution that please do Balance transfer of my all loan and credit card.
                          And set a emi amount of 10-13 thousand which I can pay every month so that I can support my family.
                          Due to support my family I have exusted my all credit card limit.
                          But one thing I am paying all emi's and minimum due on time

                          I am begging you to help me in this scenerio else I have to do suiside and for my family they don't have any one rather than me to support.

                          After BT you put your interest but make emi 10-12 thousand and how many years required I will pay that emi.

                          Meanwhile am trying to get a better job than TCS and I got a almost confirmation in Infosys, I think it will solve my problem further.

                          Please think about my situation.i will send you my all loan and salary details also credit card details in next email.

                          Waiting for your support.

                          Somabho Karmakar
                          PH:[protected]/[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            sam bhosale
                            from Pune, Maharashtra
                            Nov 27, 2018
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                            Address: Pune, Maharashtra, 411014

                            Dear
                            Sir/Madam
                            I Somnath Bhasale, , am a credit card holder with your bank since the year 2015. I have used the card and was regularly paying back the bank for quiet some time as the records would show. i am also working HDB financial service LTD
                            However, I am not getting incentive before last 1 year. i have done payment same as this month 15/11/18. that time i told them 1 of some collection manager. i will do pay the pending balance on couple off this month.
                            but now they will be block my account without any information. this is my salary account. and i did already put that request PF office to withdrawal PF and that will be credited same as account. and my financial condition has been very bad my 2 family member depend on me.
                            I have been earning just 11000 rupees per month since 2015...sometimes not even that. I have been trying to get myself a better paying since then, in order to be able to pay back the bank.
                            i request to you please unblock my account and remove my hold balance.
                            I do want to repay all the amounts owed to the bank. However, I am not able to pay anything more than Rs.3000/- per month. I have informed this to various customer care representatives and collection agencies as well.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Musthaq 001
                              from Mangalore, Karnataka
                              Nov 27, 2018
                              Resolved
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                              Resolved

                              I booked a ticket in book my show app through hdfc bank atm card then i cancelled my ticket due to my personal reason so that book my show app show it is credited to your bank account and from hdfc bank also i have received messege that amount is credited but actually when i check balance it is not credited so please credit my refunded amount.
                              [protected]
                              Jan 2, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 28, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We note that the transaction is reversed to your account on November 28, 2018. Please login to your account and verify the same.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                M
                                Malli Sbh
                                from Hyderabad, Telangana
                                Nov 27, 2018
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                                Address: 507001

                                I have done transaction of Rs 10949/- through payzapp for purchase of mobile phone from flipkart 12/10/2018. Due to network issue the transaction was unsucessful and amount was debited. i have not received any order confirmation from fliplkart. i called the flipkart team also for refund but they said that they were not having any information. I called hdfc customer care and sent emails so many times. They have not provided the resolution. Eventhough continuios follow ups have made, the issue is still pending. Kindly provide me the refund
                                The complaint reference number is [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Perka Jayasudha
                                  from Rayachoti, Andhra Pradesh
                                  Nov 27, 2018
                                  Resolved
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                                  Resolved

                                  Good evening!
                                  HDFC bank persons deducted amount Rs.3951/- with out my permission from my refund amount Rs.17520/- which I paid towards my loan No.46988280. It is against terms and conditions of your bank itself. How can club different issues at a time. I have already registered my complaint and the number is HYDR[protected] regarding this. They rudely blackmailing me, when they contacted me. I am very much dissatisfied this attitude and misbehaviour of your people. It is against the banking policy of India also.
                                  I hope I will get justice.
                                  Jan 9, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 29, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that our Bank Official Ms. Sushma Thakur has contacted you on November 27, 2018, and has communicated the Bank's stand. In case of any further clarification or assistance, please feel free to speak to Ms. Sushma Thakur on [protected].

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    Debasis09
                                    from Kolkata, West Bengal
                                    Nov 27, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700025
                                    Website: www.hdfcbank.com

                                    I made a UPI transaction of Rs. 25000/- from my HDFC Bank savings A/c ([protected]) Bhowanipore Branch to a ICICI Bank A/c on 25th Oct, 2018. But my A/c debited the same and Creditor A/c not credited. I complained to HDFC many many times (complaint no. HBL[protected] but they doesn't care about that. Creditor Bank says they not liable about that. At this time please help me to get my money.
                                    Jan 3, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 29, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      Ayush1215
                                      from Janjgir, Chhattisgarh
                                      Nov 27, 2018
                                      Resolved
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                                      Resolved

                                      Address: 495668

                                      Visited 5 Nov. 2018 for opening saving account in hdfc branch janjgir CG . your staff fill my form . Take all documents. For opening saving account . Take money 6500 and give me receipt . After staff say that your ATM, Passbook will send by post . No account number will give me . After 23nov 2018 my brother visit to bank and ask for ATM and Passbook staff say that for verification bank was call and you not receive call that why . Form is rejected and account holder came signature in another form . I ask when my parents will visit you gave ATM and Passbook you staff say yes . I will gave you ATM and passbook . Yesterday my father was visited for collect my ATM AND PASSBOOK. Staff say tomorrow you come . Now my father go to the bank staff say the account holder must be come for KYC . After say give my money return . Staff give my money return . My account was not open you staff of janjgir CG make us customers fool . I request to take action for this . I think account will open in 24 hour . My account not open in 22 days .
                                      Jan 4, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 29, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your account application no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        GauravR007
                                        from Pune, Maharashtra
                                        Nov 27, 2018
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 411002

                                        Hello,

                                        I am a hdfc credit card holder. Due to financial crises and i had lost my job due to internal fsmily issues. I had asked bwck for settlement. The amount which they say is really very high. The actual amount and settlement amount diffrence is not more than 5-6k. I really need a minimum amount for the settlement and a tenure so that i can repay them in good tenure months.
                                        Dec 28, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 27, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your Card No., complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                        -Manoj
                                        HDFC Bank Customer Assistance
                                        Nov 27, 2018
                                        Updated by GauravR007
                                        I have shared many times and even sent to grevience desk. But they just tell me to contact customer care.
                                        I transferred 500 money from HDFC bank to Axis Bank through Google Pay on 24th of this month.. My account debited but not other account credited.. please resolve..
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