HDFC Bank Complaints & Reviews

Hi.
I did my fastag application acknowledgement on 5th december 2018.
Till now i haven't got my fastag courier.

My application reference no. Is hfr092113

I had called customer care couple of times and they say there is not inform about my details.
The customer care people are only saying we have raised a complaint we will get back to you. No one is responding.

Very poor service.

I'm still waiting to hear from them

Sir,
I have a policy taken from LIC in which I was suppose to receive an amount from them in my account a sum of 10000rs. They have sent the money to [protected]. This is not my account number and also I have contacted Nana peth branch for the same. HDFC manager says this is not a valid account number but LIC has shown me the payment details of received amount in HDFC for the same. The UTR number is CMS[protected]. The payment is done from LIC on 7th July and is credited to above account on 10th July 18.
Kindly check and revert where is the money gone

I have a salary account in hdfc bank opened on nov2018. The first month salary got credited on 28thnov18. On checking the transaction history on 26thdec18, i am able to see that theat there has been an deduction on 6thdec18 with the description as "installment pay. Transfer from casa."

But i don`t remember authorizing any payments as such.

Please let me know the details of the above deduction in hdfc bank asap.

Dear hdfc,
I am one of the hdfc customer. Dec 13 or 14 i have tried to withdraw rs 2000 from ahmedabad. But i couldn't able to take that money at the same time 2000 debited from my account. I contacted more than 3 times to the cherthala hdfc branch regarding this complaint registration. But they are not taking care of my complaint. This is my last attempt to register my complaint. I[censored] can't solve my issue. I can shift my account or cancel my current account. I have another options to start using other bank services
Thank you,
Jaibin k. V
Account nbr [protected]
[protected]

Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

I din't expect this irresponsible behaviour from hdfc

I'm using hdfc credit card, card number ending with 5*8. My account is activated with one assist mfee and charged amount 1899 rs on 24 dec 2018 with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
And hdfc bank also has to recheck this issue with the auto payment modes.

Please kindly take a notice and cancel the plan and repay my amount rs.1899 as soon as possible.

So request you to please cancel this activation against my credit card, and refund my money also.
Relationship no with one assist : 5975406

Regard,

Swatantra kumar verma

Hello,
I have applied a credit card from your branch with the application number 18L[protected]S5 as per the continuous phone calls from the branch employee. They told me to apply credit card with the basis of my other bank credit card, they told me 100% assured the card will approve to me, so i given my pan Adhaar copy, other bank credit card front copy, last statement and photo. i asked several times before the application whether it will approve or not? they told me it will. But today i checked it is decline stating without any reason. I have a good cibil score and there is no bounces in my history. earlier i have taken a two-wheeler loan from you and paid all emi's successfully without any delay. really this is not unfair service from your end to an applicant. false promises continuous phone calls, i think for collecting the important information from me it has done from your team. if card is not approved then i need my all collected documents back and a valid reason for rejection.

I am a hdfc bank credit card holder. The bank has auto debited rs.1899/- from my credit card number ending with 8435 without my concern on date : 17/12/2018. I am not interested about this service & don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

One assist membership number : 3277786

Name - smita kadu

I have transferred money to one of my accounts with sbi ([protected]). My account () is debited but the other account ([protected]) is not credited with the amount. I have contacted phonepay regarding this and also sbi customer care. Phonepay says bank should provide a resolution, hdfc says sbi will give a resolution and sbi says it does not take care of the issue. I want to know where my money is.

Hi team,

I applied for hdfc loan on 12 dec 2018.
Loan application no. 63630885
Approved date: 15 dec 2018

An hdfc agent promissed me below quotations for personal loan.
Principal : 1, 00, 000 rs.
Tenure: 12 months
Emi: 8800 rs.
Roi: 10.99%
Charges: 1% of principal amount (I. E. 1000 rs. Exclusive of gst)

However, i was charged extra (Rs 1309) by the bank without prior intimation, as below.
Principal : 1, 00, 000 rs.
Received amount:96337 rs.
Tenure: 12 months
Emi: 8897 rs.
Roi: 12.25%
Charges: 2% of principal amount (I. E. 2359 rs. Inclusive of gst) + rs. 1309 (Unknown)

For more infor please read below,

After my application, an hdfc executive called for verification and informed me that the the roi would be 13.99% and pf 2% (I. E. Rs. 2359) inclusive of tax.
At that point i asked the exec to cancel the loan as it was higher than what my agent quoted.

Now, the agent calls me and assured me that he will talk to the bank and ask to lower the roi.

The exec calls me and tells me that they can lower the roi to 12.25%, but i will have to pay rs. 5000 as insurance along with 2% pf.
At which point i rejected the offer and asked to cancel the application again.

On informing this to the agent, he calls me again and tells me that he talked to the exec and the bank agreed to drop the insurance amount.
And i would now have to pay at roi 12.25%, pf rs. 2359 for principal amount 1lakh for 12 [protected]@emi 8897 rs/month, for which i helplessly agreed to as it was very urgent.

Now, after a day, i get an sms from hdfc that my loan amount of rs 1lakh has been disbursed (Without any final verification from bank). But, the amount that i received was rs. 96337.

On asking the agent on why amount of rs. 3663 was deducted from the loan amount, when the pf fee was just rs. 2359.
On which the agent said that the that amount is compulsory deducted as insurance (Rs. 1309 in this case).

Kindly look into this matter, as this is required from hdfc bank part to compulsorily inform the customer regarding all the charges incurred in providing the loan.
This does make me feel cheated from the bank side and the agent side. As they are using customer's urgency to their advantage and making the customers helplessly accept their expensive final offers.

Regards,
Shreyan jadhav

Dear hdfc team,

Its regarding my loan repayment to the bank & on following up with the customer care executive she told me to mail the following

It has been 10 days and still i haven't received any breakdown from you guys regarding my payment.

Issue : no response from the hdfc team, mailed to [protected]@hdfc.com date :17th dec

Subject :please give me a detailed report of my charges till date including ecs, for loan amount: 50323238 & also change in the ecs from citibank to other bank.

Can you please explain me what is the issue? Inspite of calling and malling you guys for the detailed report of my loan, you guys don't at least bother to costumer queries.

Please note i have paid all the car loan emis till date without anything pending.

I can't pay extra money, as you guys are taking the ecs amount along with the cheque bouncing charges, which i am not aware.

I would request you guys to give me a detailed explanation of my query, else i will take required action.

This is the worst costumer service from the bank, i want it to be resolved simply sending sms for payment with fines won't help.

Can i know why it wasn't adressed earlier sending me fees of 2650/- for payment through sms doesnt solve the purpose.

Also while giving the loan you guys cook up stories & once loan is over there is no proper support from a big bank like yours.

I want the issue to be resolved immediately without delay and an answer for my mail.

(Kindly note this is not the first time of grievance for me).

Thanks,
Eswar teki

I am sukhjinder singh from bathinda, i have a account in hdfc bank sangat mandi bathinda, i have given many complaints to bank that my netbanking is not working last two months, the local branch said that head office start your netbanking a d head office said local branch start your netbanking so plz help me for this thanks sukhjinder singh mob no [protected]

The manager,
Hdfc bank card division,
Po box no. 8654,
Thiruvanmiyur p. O.
Chennai – 600041

Sub-waive off my late fee, financial chareges and igst of month (Statement date14/11/18).

We would like to inform you that i am utilizing your bank’s credit card for last two years, we are receiving credit card statement on 14th to 15th of every month. Due to some family problems, i couldn't payment of statement date 14/11/18

I kindly request you to waive the late fee (06/11/18), igst (06/11/18), and financial charges (14/11/18).
I am unable to pay all these charges.
As a good will gesture to a loyal customer of yours.
Incase you are not making waiver of the above charges, then i will surrender the credit card which please note.
I kindly request you to waive the late fee and financial charges as well all taxes.

Please do the needful.

Thanking you,

Yours faithfully,

Dharmendra singh,
H_17a, single stoery,
Vijay nagar,
Pin - 110009.
Mob. [[protected]]
Email. Dharmendra. [protected]@gmail.com

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

Reason for decline

I had been charged a huge finance charge on my credit card statement which i was not aware of, as the bank had never sent me the credit card statement by post.
On enquiry, i was informed that the statement was delivered to a third party and his signature was wrongly taken and my credit card statements were wrongly given to him, i have proof of this as sent by the bank.

I complained about this to the bank, including giving my confidential information to a third party and also charging me interest without any fault of mine. However, no response has been received in the last two months.

Kindly look into this at the earliest.

Thanks and regards
Rajdeep

I received a message from hdfc that my bsbd account has been opened and that on 17th Dec the kit has been sent but today is 25th and I still haven't received the kit which was supposed to be delivered in 7 days...I was given a contract number for any assistance but the number provided doesn't work..none of their number works and I'm unable to talk to any of their customer care executive to address my issue.

Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

I din't expect this irresponsible behaviour from hdfc

I'm using hdfc credit card since last 10 year card number ending with 4*1. My account is activated with one assist mfee and charged amount 1399 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
And hdfc bank also has to recheck this issue with the auto payment modes.

This is the 2nd year i'm requesting again for the cancellation of this one assist plan. Please kindly take a notice and cancel the plan and repay my amount rs.1399 as soon as possible.

So request you to please cancel this activation against my credit card, and refund my money also on priority.

Dear sir.. i have not a lone frome HDFC bt kisi or ne mere naam or PAN card pr lone liya hai. Jisne lone liya hai uska lone no. 45194071 hai.
I have a problem with Cibil score.
Please check and remove my PAN at this lone..
My name Anil kumar
Father.. sh Dalip singh
Pin code.. 125001
PAN... GOAPK7853B
MOB. [protected]
otherwise i complaint consumer court.

Hi sir,

I had applied for an hdfc credit card and i was eligible in all the criteria. I want to change my current residence address by sending mail & letter send though courier to ur bank. They said that everything is proper. But without any reason they have declined the card.
Ref nbr: 18l[protected]s1
Mob no ;[protected]
Please look into this and get it approved.

Thanks & regards,
Prakash m

Dear sir,

My bank account number is [protected]. Yesterday (24th december) at 9 am i tried to withdraw 5k from atm. Money didn't dispense but got deducted from my account. Since then i am trying to contact you but it is almost impossible to reach your call center. This is very humiliating. I must have spent at least 3 hours just to reach you. I can't email you. Phone is not getting picked up. Please help

Myself suraj visited chroma store for purchase of washing machine for discount person they suggested emi of hdfc bank, but due to lethargy of hdfc person mr. Nayan, bodakdev, [protected] me and my family suffered for an hour up to closing of shop today, first time he denied emi without any justification and after some time he again approved loan.
So i want justification for the same.