HDFC Bank Complaints & Reviews

I am writing this complaint in great vein and depression regarding the annoyance by your HDFC Credit Card Collection Staff claiming his name differently as Santhosh, Sandeep and another Staff namely Vijaya claiming from, o/o.HDFC Bank, D.No. 5/9/22, Sarovar Complex, Maxcure, Hyderabad-500063.

Mr. Santhosh/Mr. Sandeep, Collective Staff called from these phone numbers, [protected] and [protected] (in true caller it shows – Toruture Hdfc) on[protected], he started follow-up for payment, I told him I am out of station, I will be back tomorrow i.e. on[protected] and I will pay, soon turned to arguments and started abusing me an. (I have his voice recording)

He in a louder voice threatening to pay now itself on the spot i.e., today[protected] otherwise I call your office and he tried all possible mal practices and started making random calls to my work place damaging my reputation and defaming me which is clearly against the code of conduct and the RBI guidelines.

This has been going since May 2018, the HDFC Collection Staff have been threatening and harassing to make payments, even though, I am traumatised with this incidents every month, made payments to the tune of Rs.22, 642/- to HDFC Credit Cart authorities till date as follows :

1) [protected] – Rs. 3, 850
2) [protected] – Rs. 3, 140
3) [protected] – Rs. 5, 300
4) [protected] – Rs. 5, 152
5) [protected] – Rs. 5, 200
[protected]
Rs.22, 642
[protected]
I am shattered and very distressed by this un-professional behaviour of the Collection Staff of HDFC, now I am concerned of my wellbeing & security which forced me to escalate this complaint to this level

I request you to kindly help in this utmost difficult situation as this is not tremendously bothering me and my family.

I am having a saving a/c with hdfc bank silchar branch vide no [protected] against which i have been given a loan of 75k for which everymonth emi was 1783 was debited in auto mode but suddenly my a/c was loaded with non maintence charge and the amount which was deposited for emi has been debited as non maintainece and hence loan got overdue, but my a/c was zero balance and it has been autometically converted to normal sb a/c without any intimation which was fully unethical. I raised a complain for this also but they hv not taken any meatures. Hence i was bound to shift my si to different a/c and given request for that paying 500rs extra charge. Also i have paied 2emis on their corporate a/c on 4th aug but even after that hdfc bank has presented my cheques 2times within the very same month and as a result bounced. My complain is that after depositing the amount why they hv presented cheque to my a/c twice within same month? As a result 1180rs has been charged as cheque bounce charge also my civil score has been detoriated at a huge... As swap rqst already given so they should have wait to activate the same itherwise why i paid 500 to process the same. Requesting the appropriate authority to take the necessary action and i need my 1180rs compensated by hdfc and my civil score also has to be upgraded.. As due to their act i have to suffer.
I was a regular customer of hdfc but after being so harused by them i am regrating myself to choose hdfc as my banker. Please take the call to the appropriate authority and reimburse my charges

Regards
Manali chakraborty
[protected]

Same happens with me, hdfc agent told me its life time free credit card then only i have applied for the credit card, i didn't asked for one assist mfee so how can you deduct rs, 1399/- without my consent from my card which is yet to be delivered, who gave you this right???

Better you refund refund my money rs.1399/- which has been deducted from my card on 24 aug 2018 immediately and cancel this subscription or plan from my card, i dont need it, this is completely fraudulent transaction.

Hi,

I have an hdfc credit card from past two years. Two weeks back, it abruptly stopped working i, e the payments are getting declined through the card. I have no idea why it is happening since there is no due to be cleared as i had paid all my previous bills. Very poor customer service as they have completely managing it boots and my problem is not listed any where in their systems.

Kindly look into this issue or else you will loose a potential customer.

Dear sir
I want to do settlement of my hdfc credit card payment credit card no [protected] because i don"t have job right now i have make phone call for credit card due settlement on customer care no[protected] but no body picking phone call. So i am unable to contact them for hdfc credit card settlement. Please provide me emi payment solution for final settlement of credit card to me as soon as possible.
At present i am help less.
Vikas kumar srivastava
[protected]

This is a fraud to sell an existing policy promising enhanced benefit over call as direct marketers from the company.
This was through a normal tele-caller on 28-29 april 2018 which detailed a policy which was promising and i moved from one senior to another finally reaching a person called rupesh choudhry ([protected]; only today i checked trucaller having a name shriman meena; my first mistake). He detailed the policy which was lucrative but i did not take the policy that day but i postponed it to the next day.
On 30th april, he called and confirmed the same details with the policy name classicassure plus. I checked the policy and enquired about the above online listed returns to which he explained that it was a promotion. He built the credibility by saying he was from the same state which was confirmed by his accent. As he was a real agent of hdfc life he could see my previous policies and generate a payment mechanisms through the authorized website. I got into the trap first because that online offers are so common these days and i was greedy (I accept this as my biggest mistake).
He promised multiple documentations through the next 2 months and four confirmation calls for the policy details. He had instructed that not to ask for all details from the first two as they were third party (Confirmed by the callers) and may not confirm all details to which i agreed (Another mistake; again driven by higher returns). The last 2 calls said they were from hdfclife and gave away all the benefits promised by the mr rupesh who i some how now trusted as everything was going as he had told.
He had promised two sets of document one the policy kit and second the bond paper. The policy kit came in more than one month on 19th july 2018 which did not contain any benefits to which he had earlier only confirmed that all details would be the bond paper as policy kit was only for reference (Another mistake).
The bond paper never came, mr rupesh only kept on asking for extensions for 15 days at a time and all the while he was very credible on the call. During this period the review period of 30 days for the policy had elapsed and i was left with a big loss of inr 30, 000
I had raised this as a complaint on [protected]@hdfclife.com today evening. They have confirmed that nothing can be done and were ready to help for a fraud. But it was late evening by then.
My question is can hdfclife not control these frauds which are using its policies through its system to cheat people or are they happy to sell policies through them as no sane person could buy a policy which give -7% returns
I would request hdfc life if it can refund my amount and take action against the agent name listed in my policy kit as below
Harigopal properties private limited, address: 301 amba tower dc chowk sector 9, rohini delhi code 00705238 license no: ca0446 contact details: [protected]
Although hdfc life does not show action on this as its website link for fraud agents (https://www.hdfclife.com/terminated-agents-list) goes to investor relation page

When i take loan your agent said your salary account in hdfc bank so we done your loan in stpl category in future your salary deposit late any reason no any charges by loan department and hdfc bank ill charges
But am facing rs 236, rs 283, 236and rs 381
And unnecessary rs 943 for advance interest debit by hdfc loan department
Agent misguided me
Loan account 4644658

My name is krutika. I'm a hdfc bank customer. Amb charges are debiting from my account without my notice.in the month of august 2 times amb charges are debited - on 07 aug 2018 on the same day two times rs 531.00 & 548.98 was deducted without any intimation. Requesting you to refund all this amount to my account. Kindly get it resolved as soon as possible.

Name : krutika sonone
Branch : besant nagar chennai

I am srinivas katti hdfc classic customer
On aug 23 i have transferred around 50k from my hdfc account to icici bank account through imps (Transaction reference[protected] ) for which my account is debited however the same is not credited is not my icici bank account. After many calls to customer care understand that there is failure at gateway however this is not reversed immediately as was the case with few previous unsuccessful attempts. Now i managed to catch hold of crm however i am really worried as i haven't seen any ownership in the bank as well if it takes more time to reverse then what's use of imps if it does not solve the purpose and loose your money like this, i have lost complete trust in hdfc bank and thinking to move all my funds. It's been one full day no solution yet, it's pathetic. If in case not resolved by next week i have to move legal case

Account/customer id: 41703325
Registered contact details/email id: [protected]@gmail.com
Credit card number: [protected]

Hi,

This is to bring your attention towards poor customer service of hdfc bank.

My priority pass card was unethically charged twice without any notice or information.

I have sent them multiple mails regarding my unresolved complaint and have got no response from them.

On asking for details about grievance /nodal officer, again i have got no reply from them. I have been patiently sending multiple mails across the last 3 months. Havent received even one reply back from them.

Guess, i will have no option but to contact rbi ombudsman. I have documented proofs of no replies and no help in escalation from hdfc bank.

Anyone else interested in joining the complaint against hdfc and unethical priority pass billing is requested to contact me.

Thanks

Meri loan ac 27151420
Sir maine fix date se alag hand to hand kist jana ki late panalty bhi di h 450 rupee ki 2568 ki kist thi 450 panalty ke bhi diye 8200 rupee ki panalty batati hai call karke
Na to sir meri no c mili
Apse vinti h ki meri is problem ko solved kare
Mere pass sari slip rakhi hai jo panalty lagi huyi h

I have received the following sms from bank:

Dear customer mandate referance no:hdfc[protected] issued to visu leasing and financepvtltd with value rs.130000 and frequency adho was rejected due to the reason 'drawers signature differs' received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate. Please resolve the issue....

This is with reference to my hdfc bank credit card issue.
Credit card number: [protected]
1.in the month of january 2016 i called your customer care office and told them that i want to close my credit card account and enquired how much payment to be done for this. They told me the amount and i paid it by internet banking. I was under assumption that my credit account will be closed as per my conversation with your representative.
2. My credit card was supposed to expire in march 2016, i should have got replacement of the card if the account is still valid. I never got the card.
3. My email account on which the mail transactions between hdfc and myself are taking place is seldom used, i was not knowing that the credit card account is not closed and hdfc is deducting emi from my account and not used the amount for which it was paid in january 2016 by me for final settlement.
4. I got to know that there is outstanding on my credit card account, when i used this email account recently.
5. According to hdfc, i have some outstanding amount: why nobody even bothered to called me and asked why it is not paid?
6. If the account is active, why i did not get new card?
All this episode does not sound good and i am deeply embarrassed by the behavior of your customer support person. Would like to know if you can sort this matter and i don’t have to pay the amount which is being claimed un-necessarily.
Hope you receive this mail in good faith.
Thanks & regards,
Santosh madre

Your reference no 18h[protected]zt *

Dear sir/madam,

Subject : your credit card application reference no. 18h[protected]zt

Thank you for your interest in hdfc bank international credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

Assuring you of our best attention at all times

Hi hdfc bank,

I am receiving the sms on 20-aug-2018 that ach request is processed for debit mandate. Today[protected] i received that "ach debit mandate registered for rs. Xxxx in a/c for ava lifestyle products and services p l with umrn no."

I have not registered for any such request. How and why i am receiving such sms and that too company authorized message center.

Please look into this asap

Regards,
Piyush jain

On Saturday 17/08/2018 received call from cell number [protected] informing me that my HDFC credit card has been blocked and that bank would issue a new card. She (name introduced as Manisha) further asked for my credit card number starting from 4, since my card is due for renewal in Oct 2018; I had given her my card number. She said that I would get a call and sms from the bank and transferred the call to some one. At this point I got suspicious and disconnected the call. She again called from the same number on Monday 19/08/2018 and when I showed my dis interest' the call was disconnected. Pl take necessary action. I believe that bank does not make any such card,

Hi All,

I am Shymon, I was holding HDFC credit card and it's closed right now(card number [protected]and validity date01/2019), so i need non due approval for applying personal loan.
Palarivattom Hdfc office CreditCard section on shutdown due to flood related issues. So I could not reach their as well.
So could you please send me the non due certificate through mail.

Regards
Shymon. mail. [protected]@gmail.com
Mob:[protected]
[protected]

I got a message on my mobile regarding regarding acknowledgment of my hdfc credit card application reference no is 18h[protected]n1 for digital identification on 16/08/2018. On the very next day i. E 17/08/2018 one person come at my office address and says he came from hdfc cc for verification and he done the verification. And on 21/08/2018 i got a mail from hdfc stated that our representative is unsuccessful for contacting you. So you can send again dully filled form regarding contact no and address... So i wanted to know about the correct status of my hdfc credit card application.

Kindly do the needful.

Thanks
Sumant

Respected sir,
I had paid wbsedcl bill through sbi upi, the payment got debited through Wbsedcl.[protected]@hdfcbank they did not get it. I immediately contacted their customer care and was told to contact hdfc bank. However even after complaining through online, email to upi support and calling the customer care. I am yet to receive my money even after six days.
Kindly help .
Details of transaction
Transaction id[protected]
Date 17 aug 2018
Time 03:35:15
Amount 136.92

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 4281 without my concern on date:29/12/2017.
I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-