HDFC Bank Complaints & Reviews

I am an hdfc bank customer.
I once tried to withdraw money from an icici bank atm, which failed and still amount was withdrawn from my account.

When complaint filed, hdfc officials asked me to provide proof and i told them to provide me the cctv footage.
Now the cctv footage is awaited since then. Its been 7 months now, but still awaited.

Can anyone guide me what to do in this situation.

I had opted for hdfc bank regalia credit card recently and as per my personal banker this card will be free for me because i am hdfc bank classic customer
And there wont be any yearly membership charges or yearly fee for this credit card.

However when i received credit card and i did first transaction and i can see rs 2950 has been billed for me on my credit card as a yearly membership fee.
This is just cheating with the customers and duping the money from customers. When i raised the complaint with hdfc customer care as per them this is conditionally chargeable and you had to link the credit card with payzapp account and then it would not have been chargeable and so on.
And now i must have to pay membership fee.

I did get false information from personal banker and bank is unethically charging me rs 2950 as annual membership fee.

Mobile no: [protected]
Email id: [protected]@gmail.com
Customrt id: 39310660

My name is satish visal, i applied for credit card a month ago but i haven't received any yet but i am getting message from the bank that your cards last four digit no. Is your otp and when i track credit cards status ("https://www.hdfcbank.com/personal/credit_card/cc_track") it displays no record found. I am worried if it has not reached to me and what if someone else makes use of it? I am so annoyed.

I applied personal loan of 3.0l from hdfc bank with the platform of bankbazaar.com, on 3 aug '18, after submitting documents they said within 5-6 working days you would get your loan approved, but after that i didn't received a call from hdfc bank as well as from bankbazaar platform, i called many times to know my status, everyday they said your loan in under process, finally on 28 aug they are saying that after my call, they have rejected my pl application. Who would pay the cost of delay and my frustration of 26 days. They are very irresponsible to customers and even they are not providing on what basis they have rejected my loan application. I want to register a complaint about their ignorance behaviour. They have wasted my 26 days.

Hi,
My name is k. Saiteja. I have been using the hdfc credit card from the last 1 year. I have used the card for my father operational purpose. My father has undergone brain surgery and was in coma for 3 months and is recovering now. I have used the hdfc card for my father’s operational purposes and i could not make the payment in time. I urge you to unsuspend the card and i am financial enough to maintain the card (Job holder of 6lakh package) and i assure to maintain the healthy relationship with the hdfc bank which enables me to take the loan in the near future.
I urge you to please unblock the card and let my cibil score not get effected much.
My customer is:75564891
Email i’d:[protected]@gmail.com
Hope you understand my situation and let my issue resolved.

Thanks
Best regards,
Saiteja

I have received sms below,

Dear customer mandate reference no: hdfc[protected] issued to bharti axa life insurance co. Ltd with value rs. 31350.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not signed any mandate however i have given cheque for this amount. Kindly process the cheque but do not process the mandate request....

Car loan account# 53437311.
Before agreeing and processing my car loan with hdfc, i was told that i will not be charged for preclosure after 6 months as i’m an working employee and i will be under yernd2017 scheme which is year end 2017 scheme, so i agreed to go with hdfc because of no preclosure charges. Though i already had axis pre approved loan. Now after 8 months i want to close my loan i’m being asked to pay 7.08% preclosure charges which completely inappropriate. While i was enquiring this with the hdfc agent, he accessed my loan account and i saw the scheme details were updated in the application and it also displayed that i have 0% pre closure charges. Still i’m being asked to pay. I also have a letter with me which shows 0 preclosure charges. Please resolve this issue as i’m your loyal customer clearing the bills before i leave abroad. Thank you!!

I had due payment of rs. 3, 850/- for my credit card with the date of payment 3rd aug. Few weeks back someone called prasenjit sur started calling me up and harassing me for the payment without even asking why the payment was delayed. His tone and language were indecent to say the least. The person even had the audacity to threaten to visit my place and do whatever it takes to extract the payment. He claimed to be from the bank but when i pressurized him he confessed that he is a third party from the collection department. The mobile nos. From which he was calling are [protected], [protected], [protected].
I called up the customer care and they informed me that the hdfc bank does not resort to such practices as engaging people to recover amount. If they have not provided the details about my card number, contact number and address to them then how did they get it? How could they provide my personal details without my consent to a third party?
Do banks have this right to abuse their customers like this?

Dear sir,
My name is Ranjeet Kumar who is account holder of HDFC bank chas, Bokaro Jharkhand.sir, MY net banking hacked by Raju who is account holder of Kotak Mahindra his account no.is [protected] and IFSC code is KKBK0000177.he hacked my account on 07.07.2018 for submission registration charge of RS 10 application I have log in net banking but i have not shared OTP with him.after change email id and mobile no.within 10 minutes and debited all amount which is available in account I have already complain to HDFC bank branch manager to Deepak Bhardwaj, customer care having given complain no.MUMP[protected], who is not give me any response as well HDFC investigation team.HDFC of Chas branch some employees are not working with his/her proper manner.i have already submitted to fir copy to HDFC bank within two hours but not taking any action against his account .kindly see my problem
If it is possible.

I would like to give you thanks to attend my problem
Thanks,
Account no.[protected]
IFSC-HDFC0000529
Name -Ranjeet Kumar
Mobile no.[protected]

Hello sir / madam,

I have not received by wallet id for my fastag. Because of this i am not able create fastag account for myself.

I have received my rfid from hdfc and when i try to login, it is asking for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well.

Please help,

Regards
Praveen s

Hi,
I have recently made a purchase of Rs.71599 from flipkart under No Cost EMI program by selecting the EMI period of 6 months and I had to pay 11933 every month... But the problem for me about this is later a month from my purchase I got a statement of my first portion of the EMI which said the amount that was deducted was Rs.[protected]+775). In that case the total amount that would be deducted for the next 5 months combined would be Rs.74340, if the same amount as above will get deducted every month... I have a problem here understanding what exactly the message I received said so I'm ganna link a screenshot of it and would like to get a clarification of this whether it's a problem that I have to look into are you guys should look into... And I don't wanna end up paying extra for something that I wasn't the reason for... So I expect for someone to resolve this and give me a clarity about the situation here...

I have been harassed by the credit card recovery agent. He is threatening me that he will put posters of recovery in my colony and shame me. I told him that I am not in town and will pay when I am back in Jaipur and dont mind the late charges but he is troubling me. After telling him that I will complaint against him he said go ahead and do what you like. His name is Gopal Harijan

I have been using your bank credit card since 8 years. With deep regret i would like to inform you that i have been making the payment of the credit card statement regularly but still your bank have charged financial charges, late fee and etc for which i am not liable to pay. I have even dropped a mail to your customerservice hdfc saying that to drop your superior/senior person from hdfc bank to resolve this issue at the earliest. My card have been blocked for the past 4 to 5 months and your bank is generating the bill with no sense. But your back end team and collection department are sending your collection boy to collect the payment without informing the card holder with no proper identity proof. This is out of my tolerance now.

Hdfc bank — one assist deactivate one assist plan

I'm using hdfc credit card. Without any intimation you have auto deducted the amount of 1399 from my credit card for one assist mfee.

Last year also, i requested to cancel to your representative but you have said that the plan will be cancelled in one year but now it is again repeated and auto renewed without my approval or even not intimation.

Immediate cancel this plan and refund the amount of rs:1399/.
This is unacceptable that you have been repeating the same. If not done within week i will move to higher way.

Deducted date : 21-aug-2018
Name : rupesh mehta
Credit card end no. 5395
Mobile : [protected]
Email : rupesh. [protected]@rediffmail.com

I have a savings account in

Acc no:[protected], cud id:58053851.

I opened this account before few years (group account).

Last few months Average monthly balance charges have been debating from my account, when i asked the customer care call centre they told "your account has been updated, so you have to maintain 25000RS as minimum balance". But i never get any information from the bank regarding this account updation. so I sent my staff to ask detail for account closing, and in bank they told the account holder have to come and meet the BM, so yesterday i came from Chennai and went to bank today (27/8/18, 11.55AM). I asked about the account closing the PB authoriser Mr. Dhanashekeran ( HDFC0001006) asked me to wait 10mins then after that he asked me "you are not maintaining balance in your account", so i told i didn't get any update from bank regarding this, then he said bring all the account details in this group and give it to Mr Vinayaga Moorthy, He is not at the bank now, so u call him and come later" I told him i actually want to close the account, but he keeps telling me to bring all the other account details in the group. So I decided to close all the account in that group, and HDFC Life insurance policies.

Details Of the accounts in the group:

P.Ashokkumar [protected]

B.Kalpana [protected]

A.Aravinthakumar [protected] Cus Id: 58053851

Last year i went to this same person for opening current account, at that time he said "current account AMB is 10000 so you cant maintain that just go to some other banks out there", so I opened current account in AXIS Bank with AMB 5000 rs and in ICICI with AMB of 10000rs (for my two business)

I have:

1. Savings account & Current account in AXIS bank (UTIB[protected]AMB Rs5000)

2. Saving and OD account in SBI bank(SBIN[protected]AMB Rs:2000)

3. Current account in ICICI bank ( ICIC[protected]AMB Rs:10000)

I have not seen this type of behaviour in any of these bank.

I have already spoken with your customer care, and sent many mail to customer support but no response from your side.

Thank You HDFC

i sent a physical complaint letter to bank in courier

Team hdfc,

I have initiated for a fastag with hdfc a week ago and have been following up with the 1800 number from the 3rd day to understand the status of my tag application and closure.

Having said, till yesterday effective 27th aug 2018 nothing has been processed nor the 1800 support team has an information for me. The tracking id shared with me is hfr073483 with an online payment of rs.500 and an email was sent to the hdfc. Fastag team as well awaiting response. Can someone look into this and advice? Or you may have to let me know how to backout from the application along with refund so that i can take this up with other means or with the fastag team directly. This is kind of becoming too much to follow when there's so much in this world to achieve.

Dear Team,

I applied credit card on 09th Aug 2018, Mr. Vikas is the concern person who pik up my all the documents, after so many followup i want to know that right concern person is Mr. Prashant but he is not serious about the customer complaints. He never revert i called him so many time, He always send me mesg_ Text. He is from Delhi NCR Branch his mobile No: [protected].

My Contact No:[protected]
My Reference no is : 18H[protected]N1

Dear sir

I applied for credit card 5 month before, first i received a call from bank verification team for office verification, i told that guy i will not be available for verification thats why because i am an service engineer, i have to work in field but verification guy told me that i am not able to find your office so i am rejecting your application.
And now i am not able to apply for credit card also.

I am working in 130 year old multinational company as a service engineer. After 1.5 year of relationship with hdfc as salary account holder, i am extremely disappointed with hdfc bank.

They are not trusting there customer, so guys don't apply for credit card in hdfc.

My details are
Gourav kumar upadhyay
Customer i'd is 75273771
Phone no is [protected]

Hi,

I had lost my food plus card, i am a cognizant associate, could you block the card and issue the new card. I am trying to register for new card but failing as i am already registered with my old one.

Will the new card be issues if so what is the process.

Could you please transfer the amount in the new card. I am waiting for you response.

Dear Sir,
I was assured that my complaint will be resolved( refer the communication with complaint reference number mentioned above.) but still I am facing problems and receiving unnecessary calls. Please resolve it and make correction (EMI over due charges, which has been already paid but still not updated in my existing portal).

LOAN Ac No[protected]