HDFC Bank Complaints & Reviews

I had purchased a mobile phone using hdfc cashback offer on 13/05/2018
The offer stated that by 30th august, 2018 the cashback will be credited but it's already 7th september now and in my creditcard statement for the month of august the cashback is not reflected yet. I have not received the cashback and hdfc helpline are not providing sufficient details
Its a fraud!
Hdfc bank is a scam...
Please contact me on:
[protected]
[protected]@gmail com

The one assist plan is activated in my hdfc credit card with my permission. I m not liable to pay any charge or any fees. Details of
Hdfc credit card no-xxxxxx0446
Mobile -[protected]
[protected]@gmail.com
I have got msg for fee of 1399 for one assist plan. As i have not subscribe any plan pls cancel the plan on urgent basis.
Pls do needful.

I am a 54 year old woman with arthritis and heart problem and walked a number of times since last year to close my account. Finally 4 months back i sent a letter and couriried them to close my account and again asked me to come in person. My account login id is 12661886 They are torturing me and asking me to pay non maintainence account. I dont have any income and entirely dependant on my children.
Since i cannot walk to the bank, I request to send your executives to my home, if you want anything personal to be signed or send a courier.
With regards,
Mrs Subhashini Madhavan .

Hi Team,

I am trying to reach everyone and i am not getting right response from HDFC bank.

we have done transction with clear trip through HDFC card
card no[protected]
Name-Devi Mallappa
HDFC complain no-1653695

I have raised ticket and i am waiting in airport these buggers made to wait and upon that no response they get email from cleartrip first after that we wil refund .

I cant even wait and bcoz i will gonna loose my life now it will be responsible for HDFC.

Please call me and update me at the earlist.

Please find the attached screenshot from clear trip.can u please refund now immidiatly.

Regards,
Deepa

I purchased a mac book pro under hdfc easy emi offer.​As per the offer a cashback of 10000 was supposed to be credited within the 90 days of purchase.
Its been 8 months and the cashback is not credited.

I have purchased the macbook from reliance digital, phoenix mall, bangalore.

The hdfc finance person obulish who sits in the reliance digital office keeps on saying that i ll get it next month and today it has been almost 8 months, His manger deepankar also assured me that I ll be getting the cashback this month for sure but the amount is not credited.This case is not only with me but with thousands of customer.
I am irritated with this unprofessional behavior from HDFC, Even the customer care is constantly repeating that the ticket is in progress past 1 month.
I dont know whom else to contact to get my issue resolved because the easy emi guys are surely not helping out.

Please don't cheat people of their money and stick to your terms and condition.

date of purchase :27 /1/2018
Store : reliance digital, phoenix mall, bengeluru

News article:
http://www.zeebiz.com/companies/news-hdfc-bank-announces-cashback-offer-up-to-rs...⇄
n a bid to boost the usage of debit and credit card services, the HDFC Bank has announced cash back offers on various Apple Inc products.

According to the bank website, the offer includes a cash back o[censored]p to Rs 10, 000 on iPhones, MacBook models and nearly Rs 5, 000 cashback is also being provided on iPad and Apple watches.

The offer is valid on EMI transactions for both HDFC credit and debit card services. One can avail the cashback offer on Apple products from January 1 to March 11, 2018.

This is abhimanyu kumar contact no-[protected] and [protected] tracking no-[protected]. I have my complete original documents(adhar card and pan card) and also my register mobile no but your delivery boy don't give me my delivery and he call me for my delivery and when i call to him for my delivery product then he talk to me very roudly.delivery boy contact no is-[protected]. Please deliver my product in husssle.

Imps:ref no:[protected]

I did an imps transaction on 5th september. Money got debited from my account but did not credit money into the receivers account.

Imps transaction status is processor down.

When will i get my money refunded into my account?

As hdfc is an reputed bank we won't expect such kind of technical errors in server. Please suggest me steps to follow to get back my amount in my account.

Please help me.

I have never purchased a consumer durable product. However, since from the month of feb 2018 an emi of 1553/- is been deducted from my account number [protected] for loan number 8449. I have raised a complaint several times at the thane lotus park loans department but however, they are not much help. I find this a fraudulent activity as no one seems to answer my query from last so many months.

Even after complaining so many times all i have heard from them is we are investigating, re:'hbl=[protected]' nch complaint:- 858998.

I am not received a credit card and it's automatically charged i don't have card why should i paid but force fully i paid saying it annually charged still i am not received card and when i am call customer care executives they like talking casual when i am said i talk your higher authority or any senior but my call disconnected it request to my last 5 to 8 call those are maximums 10 minutes are you listening how to say executives and it not good because i am face issue when i am call customer care i am hope some resulation i give but when starts your service executive mind are diverse pls its
Request to play i am complaint all the advisor who are not behaviour or tonality pls sir/mam i am already written pls listing those call i am sure i am only mansion 5to 8 calls i think all call are badly service provided executives but it's not possible i know that but i am writing this reason in future nobody can face any customer. I am sorry for that which is i am writing because i am almost 1month face issue but your service executive provided badly it's impact your service.

I ordered hdfc fastag but i did not receive it. So i called costumer care, they gave me the courier ref. No. Then i search it and shows that the fastag has been return. I dont know why it is return.

Application no hfr071107.

Courier name is dtdc.
Ref. No z63615054

My address is:

1/63, vadavedampatti (Po),
Kethanor (Via),
Sulur (Taluk),
Coimbatore - 641671

My visit to dombivli branch hdfc was for liquidating my fd for a urgent need, as the fd had my wife as a joint holder. We had arranged for a letter with signature of her send to me by mail. The branch manager tamanna makhijani refused to accept the letter, also stated that i need to get the form filled and signed up. This form in my banking of more than 15 years was shown to me for the first time. I had so many interaction with similar process before never met such a road block to liquidate my fund for a urgent need.

Instead o[censored]nderstanding the customer, ms. Tamanna was ranting about her rules and policies. I had a non consumer centric bank manager / vice president of hdfc as per her visiting card.

The saddest part was she her reference of my account "you are a classic account right" this was her call out for discussion which was in front of her staff and people around. When i pointed out her being angry for nothing the staff requested me to sit down.

I have started to get a feel that if she has been trained to only handle imperia customers in a different way. Does hdfc have a clear policy to not discriminate people based on the type of account classic, imperia, etc...

Would like to hear from the top management on this kind of behaviour from senior management.

Regards
Vasukumar

Hi team,

My name is shubha verma, i had applied for a fastag via online process in the first week of august 2018. I was then communicated that i would receive the fastag within 7 days. Fastag was delivered to me in the second week of august 2018, however i did not receive any of the following:

1. Wallet id
2. Customer id
3. Rfid for the fastag that has been dispatched to me.

I have received my rfid from hdfc and when i try to login or register as a new user, the website ask for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well.

I have also written an email to hdfc. [protected]@sahaj.co.in on 5th september but i have not received any response yet.

Please send me these details as i need to create the login id/password:
Vehicle no. Uk07ah7314

Best regards,

Shubha

My top-up loan file no.[protected] i paid procesing fee rs.5900/- in april 2018.
I have already taken home loan from hdfc. But for top-up loan unwanted document demanded like zerox copy of blue print plan. I cannot provided this in time. When i submit plan copy to salex executive ms. Pradnya mhaiskar, hdfc bank, badlapur branch she told me you should pay again processing fee rs.5900/-
I cannot paid two time processing fee hence i told cancel my loan application and refud my processing fee rs.5900/-. May times i contact to sales executive ms. Pradnya maiskar but she not responding for refund of processing fee and not ansering any reason. I yet not get my processing fee. I request that refund my processing fee rs.5900/- immediately. If not refunded in 7 days then i will complaint to rbi and other forum.

My top-up loan file no.[protected] I paid procesing fee Rs.5900/- in April 2018.
I have already taken Home loan From HDFC.but for top-up loan unwanted document demanded like zerox copy of blue print plan.I cannot provided this in time.When I submit plan copy to salex executive Ms.Pradnya Mhaiskar, Mob.No.[protected], HDFC Bank, Badlapur Branch She told me you should pay again processing fee Rs.5900/-
I cannot paid two time processing fee Hence I told cancel my loan application and refud my processing fee Rs.5900/-.may times I contact to Sales executive Ms.Pradnya Maiskar but she not responding for refund of processing fee and not ansering any reason .I yet not get my processing fee.I request that Refund my Processing fee Rs.5900/- immediately.If not refunded in 7 days then I will complaint to RBI and other forum.

My name is siva. I'm a hdfc bank customer. Amb charges are debiting from my account without my notice.in the month of sep 2 times amb charges are debited - on 05 sep 2018 on the same day two times rs 708.00 & 531.00 was deducted. This is very hectic without any intimation unnecessarily my amount is being debited. So i am requesting you to refund all this amount to my account. If you are not going to refund my amount i have to close this account for sure & i will do compliant against this to rbi or consumer forum. Really fed-up with this bank request you to kindly get it resolved

My name is Rajul Ranka, I have a credit card from HDFC bank they forcefully closed my card & stopped my EMIs on top of that they forcefully levied closure charges. this all done because of a fake & fraudulent forex trading transaction which happened on 10th jan 2018. The bank is saying this type of transaction not allowed my point is if its not allowed then why the bank did not stopped when it took place. I have not such transaction. when it was bought to my notice my complained to the bank then i blocked the card & got a new card. the bank never investigated the transaction & simply cancelled my card & stopped all my Emis. I am a working woman & i cannot effort to pay complete amount together. this people are not listening to my plea & are acting arbitrarily. Again on this forum I state that i do not hold any forex trading and did not indulge in forex trading infact i dont know that business. i am a teacher i teach school students & run my house. i have been religiously paying my dues every month since many years with out a single default. Hdfc bank is acting very stupid when i call there call centre they simply state that they dont know the back office team has done this cancelling. I want ask the Hdfc Bank if the transaction was fraudulent why they waited 8 months to inform & cancel the card on this pretext they could have immediately initiated a process of bring the transaction to my notice. why it took them 8 months to come to know that the transaction is a fraudulent transaction. I want Hdfc bank to restart my card & my Emis. this behavior of Hdfc bank officers is of bullying there customers. my card no last 4 digit is 2403 & its a Visa card.

Warm Regards
Rajul Ranka

HDFC Not Refunding my own money to my credit card account. Below are the details:

Smartbuy Order ID: [protected]
Clear Trip Ref: [protected]
Order Date: [protected]:37:42
Amount Paid: INR: 8797/-
Flight Details: Go AirG8-393 / CCU-PNQ / JB7R4K / 17 September 2018 22:05 / 3 Pax / Airline Cancellation

Go Air Cancellation occured: 20-Jul-2018
Clear Trip Cancellation occured: 30-Jul-2018
Clear Trip refunded FULL to Smartbuy: 2-Aug-2018
Smartbuy refunded FULL to HDFC: 7-Aug-2018

Till today, HDFC does not reund money to my creadit card account. HDFC Bank person not interested to entertain me and clearly saying like I cannot help you much. Upon forcing, they received a written complaint from me, but did not give me any acknowledgement. Dont know if the letter is forwarded further, or resting in waste paper busket !!!

Below are the online follow up details:

RRN: [protected] 4689
E-mail Query Reference: [protected]
Escalation Ref ID: HBL[protected] / HBL[protected] / HBL[protected]

It's already 30 days after smartbuy refunded my money to HDFC, but HDFC is unable to refund the same to me. Are they gonna pay interest on it? (Just like they earn interest if the outstanding amount payment is delayed even for a single day)??? Ridiculous!!!

My name is Rajul Ranka, I have a credit card from HDFC bank they forcefully closed my card & stopped my EMIs on top of that they forcefully levied closure charges. this all done because of a fake & fraudulent forex trading transaction which happened on 10th jan 2018. The bank is saying this type of transaction not allowed my point is if its not allowed then why the bank did not stopped when it took place. I have not such transaction. when it was bought to my notice my complained to the bank then i blocked the card & got a new card. the bank never investigated the transaction & simply cancelled my card & stopped all my Emis. I am a working woman & i cannot effort to pay complete amount together. this people are not listening to my plea & are acting arbitrarily. Again on this forum I state that i do not hold any forex trading and did not indulge in forex trading infact i dont know that business. i am a teacher i teach school students & run my house. i have been religiously paying my dues every month since many years with out a single default. Hdfc bank is acting very stupid when i call there call centre they simply state that they dont know the back office team has done this cancelling. I want ask the Hdfc Bank if the transaction was fraudulent why they waited 8 months to inform & cancel the card on this pretext they could have immediately initiated a process of bring the transaction to my notice. why it took them 8 months to come to know that the transaction is a fraudulent transaction. I want Hdfc bank to restart my card & my Emis. this behavior of Hdfc bank officers is of bullying there customers. my card no last 4 digit is 2403 & its a Visa card.

Warm Regards
Rajul Ranka
[protected]
[protected]@yahoo.com

Hi hdfc,
Your deducted rs708 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for dec2017-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money

Sorry to say this but hdfc bank is loosing its customer centric touch and becoming greedy too.
I transferred some funds (About 20k inr) from singapore to india. There was a mistake in the beneficiary name. I was asked to provide a swift amendment else the funds will be returned back.
I awaited for the funds to refund so that i could reinitiate the transfer.
To my shock 20% of the funds were missing when i got the amount back in my bank in singapore (Dbs). When i contacted dbs they mentioned that hdfc has deducted the amount.
On contacting hdfc they kept on denying that they have charged any amount.
I had to do a lot of follow up with dbs to finally get proof that the destination bank hdfc has charged the amount (4k inr). It is simply outrageous that banks can charge such an amount for reversal of fund. Further the bank kept denying the same and keeping me busy with trying to find out who charged the amount.