HDFC Bank Complaints & Reviews

Had submitted my id proofs - pan card copy, aadhar card copy, company id card copy, residence address copy - to hdfc bank representatives for the purpose of applying for credit card, on 10-aug.
Though they assured delivery of card within 7-10 working days, there has been absolutely no progress or any update for 3 weeks!

On asking to cancel my application & return the documents i had submitted, there has been absolutely no response and there is no way to raise a complaint regarding this. None of my calls are returned by the rep who took my documents!
Writing to priority redressal has been useless too as they always reply with some standard mail template without even bothering to check the status

Screenshot attached shows application in process, but this has been like this since 10-aug

I have hotlisted my card and insurance has been charge for that which I have not opted for..kindly check and confirm...
I am very disappointed for this type of service ...I have never given issunens for insurance...how it's done .. without my permission ... Kindly check...?

Hi,

I was trying to load 21, 000 on 5th september from my mobikwik virtual card though the amount got debited from my mobikwik but didn't get credited to my payzapp account. As instructed by payzapp representative i have sent the details to mobikwik asking them to check however i got an information from them stating that the transaction was settled. Kindly look into matter and credit the amount.

On 3 sep 2018 i tried to book train ticket through bhim upi, in which transaction got failed but balance got deducted from account balance for twice.

Post which i tried to follow up with the irctc customer care in which they have updated that money resides on bank itself only, as money was not transferred to their account.

However after these i've taken follow up hdfc bank customer care and they confirmed me that on 4th september my money will get credited to my account but still awaiting for that. Also for which i'm taking several follow up the hdfc bank but my call is kept on hold for than 1 hour approx and get my call get disconnected. These i tried thrice.

Really fed up with the customer care of hdfc bank. Request you to intervene in this case and help us to resolve the issue asap.

Please find the below transaction details for reference.
*[protected]
*[protected].

Yours faithfully.

Hdfc bank bank, paota, jaipur, rajasthan home branch not open at the time 10:00am. Home branch manager attend classes of member at the 10:30 am. Customer waiting for deposit self. But they could not deposit at the time.
Hame bhut wait krna padta hai deposit ke liye, iss ke bare me unko kahte hai to koi dhyan nhi dete. Kai bar to time 10:00am to 11:00am tk ho jata hai. So please help us

Loan settled no objection letter received but cibil entry not changed
Premium car loan account number 28307172 name r. Janakiraman mobile number [protected]
Loan period end and all dues settled by me and they said one time settlement all the transection will be closed
But the saving bank dormate account they collected by me wrongly rupees 3000/- without any information i have lost cheated by bank
My email id [protected]@gmail.com

Dear all,

I am ex - employee of our organization my self suresh rajput. Emp code is 157722 and agency code is 00695225 i have required my uan no.
I have several many times calls pf department and hdfclife hr office no body to given me.

My pf no. Is mh/ban/211273/619333
So kindly provide me my uan no. On its urgent basis for withdrawal pf

Thanks and regards
Suresh rajput
[protected]
[protected]@gmail.com

I had purchased a mobile phone using hdfc cashback offer on 13/05/2018
The offer stated that by 30th august, 2018 the cashback will be credited but it's already 7th september now and in my creditcard statement for the month of august the cashback is not reflected yet. I have not received the cashback and hdfc helpline are not providing sufficient details
Its a fraud!
Hdfc bank is a scam...
Please contact me on:
[protected]
[protected]@gmail com

The one assist plan is activated in my hdfc credit card with my permission. I m not liable to pay any charge or any fees. Details of
Hdfc credit card no-xxxxxx0446
Mobile -[protected]
[protected]@gmail.com
I have got msg for fee of 1399 for one assist plan. As i have not subscribe any plan pls cancel the plan on urgent basis.
Pls do needful.

I am a 54 year old woman with arthritis and heart problem and walked a number of times since last year to close my account. Finally 4 months back i sent a letter and couriried them to close my account and again asked me to come in person. My account login id is 12661886 They are torturing me and asking me to pay non maintainence account. I dont have any income and entirely dependant on my children.
Since i cannot walk to the bank, I request to send your executives to my home, if you want anything personal to be signed or send a courier.
With regards,
Mrs Subhashini Madhavan .

Hi Team,

I am trying to reach everyone and i am not getting right response from HDFC bank.

we have done transction with clear trip through HDFC card
card no[protected]
Name-Devi Mallappa
HDFC complain no-1653695

I have raised ticket and i am waiting in airport these buggers made to wait and upon that no response they get email from cleartrip first after that we wil refund .

I cant even wait and bcoz i will gonna loose my life now it will be responsible for HDFC.

Please call me and update me at the earlist.

Please find the attached screenshot from clear trip.can u please refund now immidiatly.

Regards,
Deepa

I purchased a mac book pro under hdfc easy emi offer.​As per the offer a cashback of 10000 was supposed to be credited within the 90 days of purchase.
Its been 8 months and the cashback is not credited.

I have purchased the macbook from reliance digital, phoenix mall, bangalore.

The hdfc finance person obulish who sits in the reliance digital office keeps on saying that i ll get it next month and today it has been almost 8 months, His manger deepankar also assured me that I ll be getting the cashback this month for sure but the amount is not credited.This case is not only with me but with thousands of customer.
I am irritated with this unprofessional behavior from HDFC, Even the customer care is constantly repeating that the ticket is in progress past 1 month.
I dont know whom else to contact to get my issue resolved because the easy emi guys are surely not helping out.

Please don't cheat people of their money and stick to your terms and condition.

date of purchase :27 /1/2018
Store : reliance digital, phoenix mall, bengeluru

News article:
http://www.zeebiz.com/companies/news-hdfc-bank-announces-cashback-offer-up-to-rs...⇄
n a bid to boost the usage of debit and credit card services, the HDFC Bank has announced cash back offers on various Apple Inc products.

According to the bank website, the offer includes a cash back o[censored]p to Rs 10, 000 on iPhones, MacBook models and nearly Rs 5, 000 cashback is also being provided on iPad and Apple watches.

The offer is valid on EMI transactions for both HDFC credit and debit card services. One can avail the cashback offer on Apple products from January 1 to March 11, 2018.

This is abhimanyu kumar contact no-[protected] and [protected] tracking no-[protected]. I have my complete original documents(adhar card and pan card) and also my register mobile no but your delivery boy don't give me my delivery and he call me for my delivery and when i call to him for my delivery product then he talk to me very roudly.delivery boy contact no is-[protected]. Please deliver my product in husssle.

Imps:ref no:[protected]

I did an imps transaction on 5th september. Money got debited from my account but did not credit money into the receivers account.

Imps transaction status is processor down.

When will i get my money refunded into my account?

As hdfc is an reputed bank we won't expect such kind of technical errors in server. Please suggest me steps to follow to get back my amount in my account.

Please help me.

I have never purchased a consumer durable product. However, since from the month of feb 2018 an emi of 1553/- is been deducted from my account number [protected] for loan number 8449. I have raised a complaint several times at the thane lotus park loans department but however, they are not much help. I find this a fraudulent activity as no one seems to answer my query from last so many months.

Even after complaining so many times all i have heard from them is we are investigating, re:'hbl=[protected]' nch complaint:- 858998.

I am not received a credit card and it's automatically charged i don't have card why should i paid but force fully i paid saying it annually charged still i am not received card and when i am call customer care executives they like talking casual when i am said i talk your higher authority or any senior but my call disconnected it request to my last 5 to 8 call those are maximums 10 minutes are you listening how to say executives and it not good because i am face issue when i am call customer care i am hope some resulation i give but when starts your service executive mind are diverse pls its
Request to play i am complaint all the advisor who are not behaviour or tonality pls sir/mam i am already written pls listing those call i am sure i am only mansion 5to 8 calls i think all call are badly service provided executives but it's not possible i know that but i am writing this reason in future nobody can face any customer. I am sorry for that which is i am writing because i am almost 1month face issue but your service executive provided badly it's impact your service.

I ordered hdfc fastag but i did not receive it. So i called costumer care, they gave me the courier ref. No. Then i search it and shows that the fastag has been return. I dont know why it is return.

Application no hfr071107.

Courier name is dtdc.
Ref. No z63615054

My address is:

1/63, vadavedampatti (Po),
Kethanor (Via),
Sulur (Taluk),
Coimbatore - 641671

My visit to dombivli branch hdfc was for liquidating my fd for a urgent need, as the fd had my wife as a joint holder. We had arranged for a letter with signature of her send to me by mail. The branch manager tamanna makhijani refused to accept the letter, also stated that i need to get the form filled and signed up. This form in my banking of more than 15 years was shown to me for the first time. I had so many interaction with similar process before never met such a road block to liquidate my fund for a urgent need.

Instead o[censored]nderstanding the customer, ms. Tamanna was ranting about her rules and policies. I had a non consumer centric bank manager / vice president of hdfc as per her visiting card.

The saddest part was she her reference of my account "you are a classic account right" this was her call out for discussion which was in front of her staff and people around. When i pointed out her being angry for nothing the staff requested me to sit down.

I have started to get a feel that if she has been trained to only handle imperia customers in a different way. Does hdfc have a clear policy to not discriminate people based on the type of account classic, imperia, etc...

Would like to hear from the top management on this kind of behaviour from senior management.

Regards
Vasukumar

Hi team,

My name is shubha verma, i had applied for a fastag via online process in the first week of august 2018. I was then communicated that i would receive the fastag within 7 days. Fastag was delivered to me in the second week of august 2018, however i did not receive any of the following:

1. Wallet id
2. Customer id
3. Rfid for the fastag that has been dispatched to me.

I have received my rfid from hdfc and when i try to login or register as a new user, the website ask for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well.

I have also written an email to hdfc. [protected]@sahaj.co.in on 5th september but i have not received any response yet.

Please send me these details as i need to create the login id/password:
Vehicle no. Uk07ah7314

Best regards,

Shubha

My top-up loan file no.[protected] i paid procesing fee rs.5900/- in april 2018.
I have already taken home loan from hdfc. But for top-up loan unwanted document demanded like zerox copy of blue print plan. I cannot provided this in time. When i submit plan copy to salex executive ms. Pradnya mhaiskar, hdfc bank, badlapur branch she told me you should pay again processing fee rs.5900/-
I cannot paid two time processing fee hence i told cancel my loan application and refud my processing fee rs.5900/-. May times i contact to sales executive ms. Pradnya maiskar but she not responding for refund of processing fee and not ansering any reason. I yet not get my processing fee. I request that refund my processing fee rs.5900/- immediately. If not refunded in 7 days then i will complaint to rbi and other forum.