Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32888
Resolved
18416
Unresolved
14472
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 896

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pprabhakaran Karan
Aug 23, 2018
Resolved
Report
Copy
Resolved

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4281 without my concern on date:15/05/2017.
I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 1505566
Name :- p. Prabhakaran
Mobile no. :- [protected]
Credit card number ending :- 4281
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

We understand your concern. Please be informed, your membership cancellation is processed vide service request number 3480983 for amount 249/- which will be credited in your bank account within 5 to 7 working days. To get full amount refund, you need to cancel the membership within 30 days of purchasing the policy. As you are cancelling membership after 8 months you are only eligible to get 249/- as refund amount.

Regards,

Devendra,

Team OneAssist.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vivekvarmapk
    from Chennai, Tamil Nadu
    Aug 23, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: Ernakulam, Kerala

    Cancellation of one assist membership
    I am a hdfc bank credit card holder. The bank has auto debited rs. 1987/- from my credit card. Without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1987/-

    Oneassist relationship number : 2469865
    Name :- vivek varma
    Mobile no. :- [protected]
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Greetings from OneAssist!

    We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3470821. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

    Regards,
    Devendra,
    Team OneAssist.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rutuja1508
      from Pune, Maharashtra
      Aug 23, 2018
      Resolved
      Report
      Copy
      Resolved

      Employees of HDFC bank are harassing people by calling every 2 hours for personal loans, credit cards etc.

      They should remove the numbers of people who are not interested, from their list instead of harassing them daily. It should be updated at all the branches not just one branch.

      Please resolve this complaint as soon as possible. It is becoming annoying day by day.
      Sep 24, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 24, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your caller details and your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
      Hi
      I am not able to withdraw my salary from my HDFC salary account. My HDFC credit card has linked with my salary account because i haven't pay my credit card bill from 2 months.
      I am not able to do any transaction from my salary account.
      How can i pay my credit card bill ?
      Actually i lost my debit card then applied for new one i got new one its working fine but again am getting two debit card, actually i have active debit card. why am getting more than one debit card same account.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kavitha Sivakumar
        from Tirunelveli, Tamil Nadu
        Aug 23, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Coimbatore, Tamil Nadu

        Hi,
        I want to raise a complaint against your concern employee ms/mrs vinitha that we came here to sai baba colony hdfc credit card branch on 23 aug 2018 at 10, 30 am to enquire about the credit card details (Limit, netbanking facilities etc) and we approached the security mr. Shanmugam, as per his instructions we wrote the card details in the sheet and gave. Ms/mrs vinitha just wrote 10, 000 is the limit and gave to security back. She didn't come n enquire about the other queries. Is this way your concern people will respond to the customer? Call us [protected] i want to know the details of the account number, customer id.
        Sep 27, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 24, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We are fully sensitized to your comments expressed and request you write us with the contact details of the executive on [protected]@hdfcbank.com to enable us to assist you. Further, we request you to not share any confidential information of your HDFC Bank Credit card such as Credit Card PIN number, Customer ID, CVV, Date of Birth etc.

        -Manoj
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          from Bengaluru, Karnataka
          Aug 23, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: 560048

          Dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 6250.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

          I have received this message i seriously don't know whether it is a fraud or real i need to check with the bank also i think are they faking us
          +1 photos
          Sep 26, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 24, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We have retrieved your ACH mandate application and found that the said mandate has been signed by you against Ashish securities Pvt Ltd. If you wish to cancel the mandate, please visit the nearest branch and submit a cancellation request.

          -Anay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            hemant hingave
            from Hyderabad, Telangana
            Aug 23, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: Hyderabad, Andhra Pradesh, 500081

            Got a message

            Dear customer mandate reference no: hdfc[protected]xxxxxx issued to ashish securities pvt ltd with value rs. 10, 000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

            I have not applied for any loan. Then why this?

            I'm not getting why is this 10000?
            What is that mandate ref number?
            What should i do?
            Need suggestions?
            Sep 25, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 24, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We have retrieved your ACH mandate application and found that the said mandate has been signed by you against Ashish securities Pvt Ltd. If you wish to cancel the mandate, please visit the nearest branch and submit the cancellation request.

            -Manoj
            HDFC Bank Customer Assistance
            Hi,
            I have also received a message from HDFC Bank today (17.04.2019) saying ACH Debit Mandate registered for Rs 25000 in A/c No XXXX for ASHISH SECURITIES PVT LTD with UMRN No. HDFC0000XXXXXXXXXXX.

            I have not done any ACH (Automatic Transfer request to bank), I am not sure whether this is a fake or a fraudlent transfer initiated. Kindly help. Thanks
            Warm Regards,
            Kamal Raj Verma
            After investing more on internet found that, ASHISH SECURITIES PVT LTD is a part of "Early Salary" (an online company which offers salary advances and instant cash loans) which came some days back in our office and asked us to install app and signed some docs for security deposit. I am not sure whether ACH will be deducted or it is just a message for security deposit blocking amount.
            #EarlySalary

            https://www.medianama.com/2017/09/223-earlysalary-debt-funding/

            Reported the incident to HDFC Bank, they asked to visit HDFC Branch for further action or details. Thought of sharing the details to help other paniced users. Thanks. :)
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prashanth1980
              from Harihar, Karnataka
              Aug 23, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: 560092

              Hi i have been using hdfc credit card from past 8-10 years, but for the last two months your service is worst or i can call it third rated. Last month i have paid my due amount in time, but still you ppl have put a fine of 450 rs saying late fee fine and even this month ive paid my due amount already that is before due date, but still i haven't got any message from this hopeless hdfc customer service, but they have time to send all the # messages like you are eligible for loan and all. You can check my card track record from the day one you will get to know how honest ive been and doing these sort of things for a customer like me it hurts a lot please cancel my card asap. No use o[censored]sing this hdfc credit card whose customer service is so worse that they can't even send a message for paid amount. Hopeless service.
              Sep 23, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 23, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Anay
              HDFC Bank Customer Assistance
              Aug 25, 2018
              Updated by Prashanth1980
              HI Anay, I have never had a bad experience with HDFC credit card customer service till now, but from past two months your service has become worst if you want you can check my statements. Even for this month I haven't got any message regarding the paid amount. My due date for payment is 24th of this month, but I have paid the amount one week back only, but still I haven't got any message regarding the payment, before I used to get message immediately after paying the amount. Why you people are doing these sort of things I don't know and for your mistakes and irresponsibility I have to pay the price of 450 rupees as late payment fees (that to after paying the due amount within the due date) and it also effects my credit score. Hope you understand and do the needful. My last four digits of card is 1562 and my phone no. is [protected] (please call me during evening hours).
              Aug 27, 2018
              Updated by Prashanth1980
              The major minus and worst point with HDFC bank is, it is difficult for the customer to reach the customer care easily. Whenever I tried reaching them it takes too much of time to get connected and also at times the calls are getting disconnected too. Seriously it is very difficult to reach the HDFC customer care, its high time, they have to work on that and should try to provide a better customer service. Saturday and Sunday I tried umpteen times to HDFC customer service, but I was not able to connect only, it was really a very horrible experience.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Harpal Sidhu
                from Adampur, Punjab
                Aug 23, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Sangrur, Punjab, 148024

                I am harjinder singh a/c no [protected] my account branch dhuri 1 aug 2018 my bal 18200. Rs but late charge 590. Rs cut of account. Please see my account. My mobile no [protected], //
                Sep 25, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 24, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have checked our records and confirm that the charge of Rs. 590.00 levied to your account on August 09, 2018 pertains to ACH debit return done on August 01, 2018 for Rs. 3238.00. In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ACH(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ACH(s), was not sufficient to cover the ACH(s) received in clearing. Therefore the ACH(s) was returned due to insufficient funds and the corresponding charges for ACH(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ACH(s), to avoid the ACH(s) return charges being levied to your account. Please visit the URL below to know the fees and charges applicable to your account: https://goo.gl/gM34fa

                -Manoj
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shri500
                  from Pune, Maharashtra
                  Aug 23, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Pune, Maharashtra, 411014
                  Website: Hdfc bank

                  Hello

                  Team facing very big issue regarding your credit card department my concern is

                  Me ek government employees hu mera 4 mahine se credit card ka due meri papa hospitalize the is wajas se mene card payment kiya tha
                  Kuch conditions aisa aa gaya kya vo nahi rahe but hdfc bank ke collection department walo new mujhe dimagi toor pe pareshan kiya last month me is wajas se hospital me admit tha.
                  Aaj aapka collection wala agenet bina phone kiye mere ghar aa gaya aur me us samay ghar pe nahi tha usne mujhe koi phone nahi kiya aur phoen bhuat hi gandi baat ki please help me usne mujhe damki de hai me payment kar dunga mujhe bhi chinta hai mere mujhe pareshan mat kijye pleshey help meri maa akeli mujhe unki bhi chita rehti hai please help me
                  My name pankaj kulkarni
                  Contact details [protected]
                  Card number [protected]
                  Email id kulkarni. [protected]@hotmail.com
                  Oct 1, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 28, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  This is with reference to your concerns raised regarding credit card account. In this regard, you may look forward to receiving a response in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification in this regard, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sovan555
                    from Ranaghat, West Bengal
                    Aug 22, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Bankura, West Bengal, 721260

                    My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 1st August 2018 and i see that i have rs -6592 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
                    Sep 25, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 24, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We request you to provide the below details to enable us to track the status of your application for account closure: 1. Date when application was sent/submitted 2. Complete address of the branch where the application was sent/submitted 3. Mode of sending (post or courier details). If the closure request was submitted/sent more than a year back, please provide us with the acknowledgement copy. Incase you are not in possession of the acknowledgement copy, request you to visit the nearest branch and submit a fresh request for account closure. Kindly visit the following URL to access information for the complete address and contact details of our Branches. https://bit.ly/2Hqff0y

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Poopandian
                      from Chennai, Tamil Nadu
                      Aug 22, 2018
                      Report
                      Copy

                      Address: 600063

                      Hi Sir/Madam,
                      I have applied HDFC credit card through customer care on Aug - 2017, They have activated one assist account for me without my knowledge.
                      An 16.08.2017 they have debited Rs.1299 from my credit card and i worried even didn't received my credit card.
                      Suddenly i called them for the complaint they said one assist account has been activated for you that's why we debited. And i asked to cancel this account also i am not asked you to subscribe this account. Then they gave one toll free number for cancel this account i called them continuously 1 week and ask them to cancel this account and refund my amount.
                      They informed me we don't have a option to refund full amount to you so we will refund Rs.400 amount, Finally I am okay with that also they said this account we can't delete so one year will be live. After one year this account will be expired so i forgot that things.
                      But they have debited Rs.1399 this year too, Suddenly i called customer care they told me same story which is i have faced previous year.

                      Please rectify my problem with them i am really worried about them.
                      I want refund my amount. I have upload previous year stmt.
                      My HDFC customer ID : 58604772
                      Mobile NO : [protected]
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        YSV
                        from Bengaluru, Karnataka
                        Aug 22, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Thane, Maharashtra, 421203

                        My existing hdfc credit card will expire on 31st aug 18.
                        Hdfc credit card dept issued a new card to me without prior intimation & deducted 14000+ reward points against the same without any permission / intimation. They block my existing card & transfer the dues to new card also register the new card for auto pay & deducted the credit card payment too.
                        Sep 23, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 22, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
                        Aug 22, 2018
                        Updated by YSV
                        already raised a complaint through Net banking
                        already sent a mail & raised a complaint through Net banking.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vibin061287
                          from Deoria, Uttar Pradesh
                          Aug 22, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Ernakulam, Kerala, 682036

                          Hi hdfc bank customer centre,

                          I have been an hdfc customer since 2012. Yesterday i had noticed that an amount of nearly 30 rupees has been deducted from my hdfc account number ([protected]) without any information.

                          Hdfc account details:
                          Reason for deduction: mir[protected]
                          Date of deduction: 20 august 2018.

                          Would you please kindly reply as soon as possible.
                          Oct 2, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 24, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within/outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds, the charges of Rs. 25 per transaction (plus GST) are levied. As per our records, such declined transaction was attempted on August 16, 2018 for which these charges were deducted from your account. Pls visit below URL in order to know about service charges https://goo.gl/M5E72y

                          -Manoj
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Maheshwari Fadnis
                            from Vadodara, Gujarat
                            Aug 22, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            I am a hdfc bank credit card holder. The bank has auto debited amount from my credit card number ending with 4364 without my concern on date:22/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund the debited amount.

                            Name :- maheshwari fadnis
                            Email :- [protected]@gmail.com
                            Credit card number ending :- 4364
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Maheshwari,

                            Greetings from OneAssist!

                            We're sorry for the inconvenience caused. Your membership cancellation is processed vide service request number 3474364. Your amount 2599/- will be credited in bank account within 5 to 7 working days.

                            Regards,
                            Devendra,
                            Team OneAssist.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mirtunjay Kuiri
                              from Darbhanga, Bihar
                              Aug 22, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Respected sir,
                              I had paid wbsedcl bill through upi, the payment got debited but they did not get it. I immediately contacted their customer care and was told to contact sbi customer care. However even after complaining through online, email to upi support and calling the customer care. I am yet to receive my money even after four days.
                              Kindly help.
                              Acnt no: [protected]
                              Details of transaction
                              Transaction id[protected]
                              Date 17 aug 2018
                              Time 03:35:15
                              Amount 136.92
                              Wbsedcl. [protected]@hdfcbank
                              +2 photos
                              Sep 23, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 23, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of transaction and the reference id TW[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                O
                                onlyanoopv
                                from Delhi, Delhi
                                Aug 22, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                I got a call regarding hdfc regalia credit card. Executive told me card is lifetime free card. But after processing i got some other money back card

                                After some time i got a statement with membership charges rs 500 though it was life time free.

                                Worst helpline no. Toughest job to connect. Takes more than hour to connect.

                                Customer care executives disconnect the phone, if you ask any query which they dont like.

                                I want to close my credit card with immediate effect but they are not closing it.

                                Nothing is good in hdfc bank now.

                                Please do the needful.
                                Sep 22, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 22, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We're sorry to hear that. Please share your Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sagar7557
                                  from Korba, Chhattisgarh
                                  Aug 21, 2018
                                  Report
                                  Copy

                                  Address: Shajapur, Madhya Pradesh, 465001

                                  I am a hdfc bank freedom credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 4893 * * 0492
                                  Please cancel this plan and return my 1399 money

                                  Thanks for choosing oneassist plan!
                                  Your hdfc bank credit card will be charged with plan fees of rs1399.
                                  Send stop oa to [protected] in next 48 hours to opt out
                                  +2 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Aug 24, 2018
                                  Updated by Sagar7557
                                  No any solution plz help me ..And cancel plan and refund now

                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    ಅನಿಲ್ ಕುಮಾರ್ ಹೊಸೂರು
                                    from Chennai, Tamil Nadu
                                    Aug 21, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 571313

                                    I applied for the credit card twenty days back through hdfc bank's agent. Till now i am not getting any confirmation message. I submit all the supporting records to your bank's agent. No response about my application. No processing messages not received. Plz solve it and process my application. My credit score is 750. Even your bank agent don't know about its process.
                                    Sep 26, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 21, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We'll look into that for you. Please write to [protected]@hdfcbank.com with Card application number, mode of application, date of application, complete address of branch if you have applied at the branch, complete name, and your contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    About 1899 was took in my credit card without our knowledge they took it . So check that 18/7/2018 in this month they took that money. We said that for only increase the limit of credit card . Without out knowledge they took that insurance

                                    By
                                    B.selvam
                                    Depository charges of Rs. 973.50 has been deducted from my account. Please help me in resolving the issue
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      mdrafiq0786
                                      from New Delhi, Delhi
                                      Aug 21, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500042

                                      Hi this is mohammad rafiq i am using hdfc credit card, from last 7 years, but one month i didnt pay one customer care executive said sir, what ever charges we revert but they dint do it, after two or three month they said no one say like this. From last 4 four month i am facing lot of problem. Hdfc customer care give a miss call on my phone, when i am call on same number no one pickup a call.
                                      I will pay what ever due on my credit card, but please i want to continue my hdfc credit card .
                                      Please helpme.
                                      Mohammad rafiq
                                      [protected]
                                      Sep 26, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 24, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      With regards to your credit card, we request you to contact our Debt manager at[protected].

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vimalb
                                        from Noida, Uttar Pradesh
                                        Aug 21, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: New Delhi, Delhi, 110091

                                        Hello sir / madam,

                                        I do not have wallet id for my fastag. Because of this i am not able to create fastag account to recharge my fastag.

                                        I have my rfid but when i m going to register it's asking for wallet id, in hdfc portal. How or where i can find wallet id. I have account with hdfc bank so that i would like to recharge fastage through only hdfc.

                                        Please help,

                                        Thanks & regards
                                        C r bhaskar
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Dear Customer,

                                        Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit