HDFC Bank Complaints & Reviews

I have received the following sms from bank:

Dear customer mandate referance no:hdfc[protected] issued to visu leasing and financepvtltd with value rs.130000 and frequency adho was rejected due to the reason 'drawers signature differs' received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate. Please resolve the issue....

This is with reference to my hdfc bank credit card issue.
Credit card number: [protected]
1.in the month of january 2016 i called your customer care office and told them that i want to close my credit card account and enquired how much payment to be done for this. They told me the amount and i paid it by internet banking. I was under assumption that my credit account will be closed as per my conversation with your representative.
2. My credit card was supposed to expire in march 2016, i should have got replacement of the card if the account is still valid. I never got the card.
3. My email account on which the mail transactions between hdfc and myself are taking place is seldom used, i was not knowing that the credit card account is not closed and hdfc is deducting emi from my account and not used the amount for which it was paid in january 2016 by me for final settlement.
4. I got to know that there is outstanding on my credit card account, when i used this email account recently.
5. According to hdfc, i have some outstanding amount: why nobody even bothered to called me and asked why it is not paid?
6. If the account is active, why i did not get new card?
All this episode does not sound good and i am deeply embarrassed by the behavior of your customer support person. Would like to know if you can sort this matter and i don’t have to pay the amount which is being claimed un-necessarily.
Hope you receive this mail in good faith.
Thanks & regards,
Santosh madre

Your reference no 18h[protected]zt *

Dear sir/madam,

Subject : your credit card application reference no. 18h[protected]zt

Thank you for your interest in hdfc bank international credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

Assuring you of our best attention at all times

Hi hdfc bank,

I am receiving the sms on 20-aug-2018 that ach request is processed for debit mandate. Today[protected] i received that "ach debit mandate registered for rs. Xxxx in a/c for ava lifestyle products and services p l with umrn no."

I have not registered for any such request. How and why i am receiving such sms and that too company authorized message center.

Please look into this asap

Regards,
Piyush jain

On Saturday 17/08/2018 received call from cell number [protected] informing me that my HDFC credit card has been blocked and that bank would issue a new card. She (name introduced as Manisha) further asked for my credit card number starting from 4, since my card is due for renewal in Oct 2018; I had given her my card number. She said that I would get a call and sms from the bank and transferred the call to some one. At this point I got suspicious and disconnected the call. She again called from the same number on Monday 19/08/2018 and when I showed my dis interest' the call was disconnected. Pl take necessary action. I believe that bank does not make any such card,

Hi All,

I am Shymon, I was holding HDFC credit card and it's closed right now(card number [protected]and validity date01/2019), so i need non due approval for applying personal loan.
Palarivattom Hdfc office CreditCard section on shutdown due to flood related issues. So I could not reach their as well.
So could you please send me the non due certificate through mail.

Regards
Shymon. mail. [protected]@gmail.com
Mob:[protected]
[protected]

I got a message on my mobile regarding regarding acknowledgment of my hdfc credit card application reference no is 18h[protected]n1 for digital identification on 16/08/2018. On the very next day i. E 17/08/2018 one person come at my office address and says he came from hdfc cc for verification and he done the verification. And on 21/08/2018 i got a mail from hdfc stated that our representative is unsuccessful for contacting you. So you can send again dully filled form regarding contact no and address... So i wanted to know about the correct status of my hdfc credit card application.

Kindly do the needful.

Thanks
Sumant

Respected sir,
I had paid wbsedcl bill through sbi upi, the payment got debited through Wbsedcl.[protected]@hdfcbank they did not get it. I immediately contacted their customer care and was told to contact hdfc bank. However even after complaining through online, email to upi support and calling the customer care. I am yet to receive my money even after six days.
Kindly help .
Details of transaction
Transaction id[protected]
Date 17 aug 2018
Time 03:35:15
Amount 136.92

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 4281 without my concern on date:29/12/2017.
I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4281 without my concern on date:15/05/2017.
I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 1505566
Name :- p. Prabhakaran
Mobile no. :- [protected]
Credit card number ending :- 4281

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1987/- from my credit card. Without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1987/-

Oneassist relationship number : 2469865
Name :- vivek varma
Mobile no. :- [protected]

Employees of HDFC bank are harassing people by calling every 2 hours for personal loans, credit cards etc.

They should remove the numbers of people who are not interested, from their list instead of harassing them daily. It should be updated at all the branches not just one branch.

Please resolve this complaint as soon as possible. It is becoming annoying day by day.

Hi,
I want to raise a complaint against your concern employee ms/mrs vinitha that we came here to sai baba colony hdfc credit card branch on 23 aug 2018 at 10, 30 am to enquire about the credit card details (Limit, netbanking facilities etc) and we approached the security mr. Shanmugam, as per his instructions we wrote the card details in the sheet and gave. Ms/mrs vinitha just wrote 10, 000 is the limit and gave to security back. She didn't come n enquire about the other queries. Is this way your concern people will respond to the customer? Call us [protected] i want to know the details of the account number, customer id.

Dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 6250.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

I have received this message i seriously don't know whether it is a fraud or real i need to check with the bank also i think are they faking us

Got a message

Dear customer mandate reference no: hdfc[protected]xxxxxx issued to ashish securities pvt ltd with value rs. 10, 000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

I have not applied for any loan. Then why this?

I'm not getting why is this 10000?
What is that mandate ref number?
What should i do?
Need suggestions?

Hi i have been using hdfc credit card from past 8-10 years, but for the last two months your service is worst or i can call it third rated. Last month i have paid my due amount in time, but still you ppl have put a fine of 450 rs saying late fee fine and even this month ive paid my due amount already that is before due date, but still i haven't got any message from this hopeless hdfc customer service, but they have time to send all the # messages like you are eligible for loan and all. You can check my card track record from the day one you will get to know how honest ive been and doing these sort of things for a customer like me it hurts a lot please cancel my card asap. No use o[censored]sing this hdfc credit card whose customer service is so worse that they can't even send a message for paid amount. Hopeless service.

I am harjinder singh a/c no [protected] my account branch dhuri 1 aug 2018 my bal 18200. Rs but late charge 590. Rs cut of account. Please see my account. My mobile no [protected], //

Hello

Team facing very big issue regarding your credit card department my concern is

Me ek government employees hu mera 4 mahine se credit card ka due meri papa hospitalize the is wajas se mene card payment kiya tha
Kuch conditions aisa aa gaya kya vo nahi rahe but hdfc bank ke collection department walo new mujhe dimagi toor pe pareshan kiya last month me is wajas se hospital me admit tha.
Aaj aapka collection wala agenet bina phone kiye mere ghar aa gaya aur me us samay ghar pe nahi tha usne mujhe koi phone nahi kiya aur phoen bhuat hi gandi baat ki please help me usne mujhe damki de hai me payment kar dunga mujhe bhi chinta hai mere mujhe pareshan mat kijye pleshey help meri maa akeli mujhe unki bhi chita rehti hai please help me
My name pankaj kulkarni
Contact details [protected]
Card number [protected]
Email id kulkarni. [protected]@hotmail.com

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 1st August 2018 and i see that i have rs -6592 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer

Hi Sir/Madam,
I have applied HDFC credit card through customer care on Aug - 2017, They have activated one assist account for me without my knowledge.
An 16.08.2017 they have debited Rs.1299 from my credit card and i worried even didn't received my credit card.
Suddenly i called them for the complaint they said one assist account has been activated for you that's why we debited. And i asked to cancel this account also i am not asked you to subscribe this account. Then they gave one toll free number for cancel this account i called them continuously 1 week and ask them to cancel this account and refund my amount.
They informed me we don't have a option to refund full amount to you so we will refund Rs.400 amount, Finally I am okay with that also they said this account we can't delete so one year will be live. After one year this account will be expired so i forgot that things.
But they have debited Rs.1399 this year too, Suddenly i called customer care they told me same story which is i have faced previous year.

Please rectify my problem with them i am really worried about them.
I want refund my amount. I have upload previous year stmt.
My HDFC customer ID : 58604772
Mobile NO : [protected]