Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32917
Resolved
18418
Unresolved
14499
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 899

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Cbayaprakashreddy
from Kolhapur, Maharashtra
Aug 20, 2018
Report
Copy

Name : cbayaprakashreddy

Email: cbaya. [protected]@gmail.com
Mobile number; last two numbers76

Transactions are not happening tried 6 to 7 times but it is failed.

Unable to view account statement and all other options access in credit card portal is blocked.

The call is not connecting to the customer care and it is telling your card doesn't have this facility.

Please rectify the problem as soon as possible, from the last couple of weeks facing the same problem.
Now it is urgent.
+3 photos
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rahulgopinath
    from Cherthala, Kerala
    Aug 20, 2018
    Resolved
    Report
    Copy
    Resolved

    My name is rahul gopinath. My salary account is hdfc and i am a credit card holder of the same.Due to certain circumstances i was not able to pay credit card due for last 2 months and bank has been marked lien to my account.But 10th august i have cleared by credit card due through pay zapp app as per bank executive instructions.More over since my PF amount was credited to the same they have deducted 2 months emi due also.After clearing all the dues till now bank is not releasing my account balance of nearly 40 k.We tried to contact the customer care no & credit card Department.After continous calling once when we r able to get them they are requesting a call back and this continued for nearly 15 times and we didn't get any call till now.Kindly do the needf to release the account as soon as possible.Saddest part is that bank is not ready to give any proper response through their customer care no's which is actually for name sake.Please dont repeat the same over here.You can contact me in my mail id [protected]@live.in .Requesting your cooperation.
    Sep 21, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 21, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      arvy_1
      from Delhi, Delhi
      Aug 20, 2018
      Resolved
      Report
      Copy
      Resolved

      I am registered with DND of your bank as well as my service provider. In spite of this, I am disturbed by untimely calls, sms and emails for personal LOANs and credit cards from different mobile numbers and email ids. the latest was a call from[protected] and [protected]. When I complain to your bank, they say such numbers do not belong to them. Then, who is this rogue who disturbs me, where did he/she get my details and why the hell do they canvass for HDFC?

      Is it an obligation that every salaried person should avail a LOAN or credit card from your bank? If a person does need a LOAN or card, wont he walk up to your bank, why should the rest of the public be harassed and if a person expresses his preference, why cant it be updated in your stupid database and the person left alone? I have better work to do than repeating every other day that I don't need a LOAN or a card.Have you ever heard of other's privacy?

      Even the retired are not spared from this nuisance. Customer's data are shamelessly peddled to your sister concerns and other third- party rogues in the name of marketing. Does your bank have any culture, manners, decency, value and ethics?
      For you it may mean business, for us it is outright nonsense disturbing us during our work, we lose continuity in our work because of this nonsense, a curse which we face for having interacted with you.

      Can you stop this desperate and senseless marketing? It is more of a turn-off. If you cannot be o[censored]se to anyone, at least do not be a nuisance.
      Hope the characterless ### who is in charge of sales and marketing is made aware of this.
      I feel I am not the only person harassed in such a fashion.
      Oct 2, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 21, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
      Aug 22, 2018
      Updated by arvy_1
      I have done that umpteen times and emailed Pramod Nair, who seems to be equally useless and indifferent. All I get is a 'cut and paste' reply, intimating that the telemarketer does not belong to the bank.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Balaji Gopalsamy
        from Guntur, Andhra Pradesh
        Aug 20, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Chennai, Tamil Nadu, 600128

        Hello sir, my credit card amount full amount got auto debited but still i'm not able to get noc. I hope through this portal my issue will get sort out. If you need to contact further pls call my mobile number[protected].

        Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card [protected] i would also request you to please clear my name from cibil as the full payment was successfully closed in a single payment. My details are mentioned below.

        Name: balaji
        Credit card number : [protected]
        Pan # awapb7503k

        Thanking you
        Balaji
        Sep 21, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 21, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        With regard to your credit card, we request you to contact our Debt manager at[protected].

        -Manoj
        HDFC Bank Customer Assistance.
        I have applied for HDFC credit card, and I have completed home address&office address verification process. That in the status showing IN PROCESS. How many days it will take to approval...
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sunayana Joshi
          from Mumbai, Maharashtra
          Aug 20, 2018
          Resolved
          Report
          Copy
          Resolved

          wrong spelling in name

          Address: Mumbai City, Maharashtra, 400021

          I have recently opened a salary account with HDFC bank. But the account is opened with wrong spelling. Name should be spelled as SUNAYANA and not SUMAYANA.
          The documents provided also show SUNAYANA don't know how does this error happened with HDFC.
          M trying to get in touch with customer care but not getting connected somehow.
          Requesting you to kindly make the changes as soon as possible...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          P
          prajakta pawar
          from Mumbai, Maharashtra
          Aug 20, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: 400041

          Complaint - personal loan is credited to my account without my consent. HDFC representative is now not picking up my phone. please suggest a path forward as i dont have the loan requirement right now but the amount is still being credited. I have filled a complaint form as well. I have called customer care but they have no information on how to proceed further in this case.
          Sep 22, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 22, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concerns vide ref no:[protected] and will get back to you in 4 working days.

          Anay
          HDFC BAnk Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sethi Gagan
            from Amloh, Punjab
            Aug 20, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: Firozpur, Punjab, 152022

            My TID no. is 28061554 under account M/S Mukand Lal Udik Chand City Guru Har Sahai. I had done transaction on 13/08/2018 amount Rs 10000 and 17/08/18 amount Rs 46000 and Rs950.But my account has no this balance till today date. Please resolve my complaint immediately. Bank have no reply for my problem.I have done batch settlement all transactions. So please resolve it. I shall be thankful to you.
            Sep 24, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 24, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 5 working days on your register email ID.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anil Menon67
              from Yaval, Maharashtra
              Aug 20, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: 390007

              Dear sir / madam,
              Sub: extreme and unbearable harassment from hdfc collection managers

              With reference to above, i the undersigned anil menon is the holder of hdfc bank credit card no[protected], i been regularly paying my dues and never defaulted on any payments, but since last two and a half years i am unemployed and at the age of 51 my chances of obtaining gainful employment is limited. But i still managed to pay my minimum dues, regularly and whenever demanded.
              In the month of june 2018 i started working with a local baroda based company as a trainer, the company is involved in training in ielts, spoken english, gmat, tofel and other training required for student community to immigrate.
              On july 12th around 11.30 am two officials mr. Jatin kothari and nirav soni from hdfc cr. Card vadodara branch, entered my office and created a big scene for my pending dues, i was forced to leave office as i did not want the other employees to be disturbed, for next 3 to 4 hours in drizzling rain right on the footpath they shouted, screamed at me and mr. Jatin kothari was literally slapping my shoulder while talking to me.
              They started asking questions like how much gold you have, assets like car, two wheelers, my house and any other items which can be liquidated immediately, even quoting a price of 15 lacs for my house, a property which is worth more than 30 lacs in current market,, they wanted me to immediately sell of all these and settle my dues, they also threatened that, they will visit the school were my wife is working as a teacher, and inform the school management, a clear threat and coercion from these hdfc employees, this went on till 5 pm in the evening.
              By evening 6 pm i received a call from my office terminating my services. Just because of the high handed behaviour of these officers, due to this i have lost my job and an earning opportunity which i had got after lot of effort and hardships, now i am again unemployed and trying to rebuild my life.
              I am a highly diabetic patient and i have to take insulin twice a day, and post this incident i remain depressed and even get suicidal tendencies.
              I have no intention to default and not pay the outstanding dues, my record says i am constantly paying the minimum dues and constantly in touch with the hdfc bank officials, i have paid an amount of rs. 351638/- between march 2017 and august 2018, records can be checked to verify the same.
              Through this mail i want to notify that even after supreme court’s order, bank officials still go to extreme measures to harass and force customers to repay their dues.
              I want justice to prevail and action taken against such officials so other customers do not face such harassment.
              Oct 1, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              This is with reference to your concerns raised regarding credit card account. In this regard, you may look forward to receiving a response in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification in this regard, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

              -Anay
              HDFC Bank Customer Assistance
              Dear Team,

              I have user HDFC bank cradit card ([protected])
              Last 6 month 600/Rs amount detect my card ([protected]).

              Kindly check and block international service.

              credit card recovery managers from hdfc bank - Comment #3187966 - Image #0
              Bank not give any intimation about ACH debit return charge, amount taken from my account without any intimation, no SMS no mail
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sunil9g
                from Hyderabad, Telangana
                Aug 20, 2018
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh, 500080

                Hello my hdfc bank account number is [protected]. And account holder name is gorla sunil kumar reddy today i went to sbi atm and has done transaction. The transition was not successful but money was deducted. Later i went to another atm and transaction was successful. There was no written slip also. The amount is 1100rs. Kindly respond to my complaint
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shreya535
                  from Gurgaon, Haryana
                  Aug 20, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: New Delhi, Delhi

                  Hi Team,

                  It's a pathetic bank service I have ever come across. I have already paid my dues in January 2017 as per the settlement amount, it's been more than year and half still my credit score has this data due to which I am not able to apply for future loans. I am trying to keep useless follow ups on this, unfortunately your incompetent bank and the low grade customer support is good for nothing. Kindlyunderstand time is precious and get this resolved on highest priority in order to avoid any future escalations. I beg your support.
                  Oct 2, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 24, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  With regard to your credit card we request you to contact our Debt manager at Delhi[protected]/66668102

                  -Manoj
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gayatrija
                    from Bengaluru, Karnataka
                    Aug 20, 2018
                    Report
                    Copy

                    Address: Hyderabad, Andhra Pradesh

                    My credit card application no:18g[protected]s3
                    Blue dart courier vide awb - [protected]
                    I am not received credit card shipment from blue dart courier because of we are out of city. Please resend my card as same address. We are not moving any other address. We are there same shipping address only. Please resend my card
                    Thank you sir
                    Gayatrija b
                    [protected]
                    [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Hi, I was recharging my dishtv acc. but session got expired at the end while Rs.891 got deducted.please help. My ac no. is- [protected] ifsc-0001717
                    My loan no [protected] i have sufficent fund bt i dnt know why reject i have a proof of my pas book plz check it. This is bank fault nt my so plz help me.
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      ravinder sibal
                      from Gurgaon, Haryana
                      Aug 20, 2018
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110046

                      Cancellation of one assist membership

                      I am Ravinder Kumar sibal with HDFC credit card ending number 9612 and Relationship number 1163008 .I am not interested with this service and want to cancel membership.so please cancel it.

                      with best regards
                      Ravinder Kumar Sibal
                      M-[protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Divyatej
                        from Hyderabad, Telangana
                        Aug 20, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        I've ordered a product online via hdfc debit card and cancelled immediately, amazon executive has said that the refund is completed on their side while it doesn't show in my bank account. Why does it take time for hdfc to process the refund while amazon was able to do it in less than 5 minutes. I've read through various forums and come across various such complaints against hdfc bank. Hope the bank authorities take immediate action and help in refund
                        Sep 22, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have checked your account number ending with 859 and fund reversal of amount from said merchant. If you query is pertaining to any other account, please email us at [protected]@hdfcbank.com from your registered email id along with the transaction details and merchant confirmation regarding refund of the transaction.

                        Anay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Y
                          from Bengaluru, Karnataka
                          Aug 20, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 560055

                          Hello good afternoon, this is yeshwanth kumar from bangalore. I am existing customer of hdfc bank personal loan. I took personal loan in the month of may 2018.

                          Due to some personal emergency i have taken personal loan and now i want to close the same on top most priority. Due to some sensitive personal emergency i need to close this loan by this month end. I have taken a dd in the name of hdfc bank ltd - personal loan department-5343483.

                          I am ready to pay the additional closure charges. Someone please help in closing the loan account on top priority.

                          Since its a personal loan, it is mandatory to pay 12 months emi. As a exception kindly close the loan with additional closure charges. Very badly i need to close the loan.

                          Regards,
                          Yeshwanth
                          [protected]
                          Sep 23, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 21, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We note that our team has responded to you through email on August 18 2018, 06:29 PM vide email Interaction ID: HBL=[protected]. In case of any further clarification or assistance, please feel free to reply to us on email.

                          Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vikam Roy
                            from Chandigarh, Chandigarh
                            Aug 20, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Website: www.hdfcbank.com

                            Hdfc bank has constantly deducted moeny from my salary account since 10/8/2018, amounting to around ₹3503 till now. I did not receive any intimation through email or text message from the bank before they started deductions.
                            I have been trying to call hdfc customer care since the last 5 days and nobody simply picks up or goes on hold for 15 minutes. Once a customer care person did attend my call but redirected it within 10 seconds, saying this is some other department's problem.

                            I also dropped a mail at [protected]@hdfcbank, and even they haven't replied as of now.
                            Please do the needful in getting my money back as soon as possible.
                            Oct 2, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 20, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID - TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prashant Chavda
                              from Mumbai, Maharashtra
                              Aug 20, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Ahmedabad, Gujarat, 380005
                              Website: Hdfc

                              Dear sir,
                              I have made one neft on 13.8.18 but that by mistake and after few minutes i have mailed to cancled the neft by koteshwar branch, ahmedabad. But still i am waiting for solution. While i have cancled neft on same day. I am requesting you to solve my query as soon as possible.

                              Reference no: n[protected]

                              Regars,
                              Prashant
                              [protected]
                              Sep 24, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 20, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, registered contact details, transaction details and the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Anay
                              HDFC Bank Customer Assistance"
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mohamesh
                                Aug 20, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Rangareddy, Andhra Pradesh, 500072

                                I also joined this scheme after an agent wrongly convinced me about the attractive return after 5 or 7 years. I joined in this hdfc sampoorna smrudhi scheme in february 2012 and going to complete 7 years in february 2019. My premium was 50, 000/- annual and extra taxes, i paid 3.5 lakh + plus taxes as premium so far. After receiving message from hdfc life for maturity claim. I have gone through the maturity amount in portal and it showing as i will get at sum assured 270000 + 28000 bonus

                                Please guide how can i file a case on hdfc in consumer court or irdi
                                Sep 20, 2018
                                Complaint marked as Resolved 
                                HDFC Life customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 20, 2018
                                HDFC Life Customer Care's response
                                Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  jK PANDEY
                                  from Mumbai, Maharashtra
                                  Aug 21, 2018
                                  Report
                                  Copy

                                  Address: Basti, Uttar Pradesh, 272001

                                  Hdfc stopped ECS and i assume loan closed but after 06 month i have received notice then i have foreclose my loan no 29367978 but in my cibil reflected writte off ...why

                                  As as Bank, At-least inform before notice on phone and mail. ECS should not stopped before loan closure. I am facing issue in new loans
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rahulpatel1311
                                    from Vidisha, Madhya Pradesh
                                    Aug 19, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Dewas, Madhya Pradesh, 455001

                                    My salary account (In hdfc bank) was created in my first company, so once i left the company due to some resion, i did't maintain the balance due to unemplyement. After approx 1 and half year i transfered the amount into hdfc bank, they deducted 8400 rs from my account, the amount i takento my friend for some important work. And i dont have money now. How could i manage? Hdfc had to stop my account after 6 month if i were not using my account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason in 2016 and i see that i have rs -8400 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.
                                    Sep 22, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 22, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We confirm our branch official Shweta Mishra has sent you an e-mail to assist you with your query on[protected]: 41. Should you require any further assistance, kindly contact our bank official Shweta Mishra at shweta.[protected]@hdfcbank.com.

                                    Anay
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      K. Arun Krishnan
                                      from Pune, Maharashtra
                                      Aug 19, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 411015

                                      A refund of amount rs.999 had been successfully processed from "myntra" to
                                      My credit card account. However, there is no such amount been credited to my credit card account.

                                      Myntra have shared me the reference number and requested me to connect with hdfc bank to validate the refund transaction.

                                      Following are the details:
                                      Amount - rs. 999.00
                                      Bank reference number - 74056638164816307047692

                                      Please refund me the money and since i have been charged with unnecessary late payment and finance charge from hdfc bank, i also need these to be reflected in my account.

                                      Looking for a positive feedback from your end.

                                      - arun krishnan / [protected].
                                      +1 photos
                                      Sep 21, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 21, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We request you to provide us with the debit transaction date, merchant name and amount along with refund confirmation from the merchant to [protected]@hdfcbank.com to enable us to assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit