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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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L
Lalit Dixit
from Vasai-Virar, Maharashtra
Sep 4, 2018
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Address: Thane, Maharashtra, 401209

Respected sir, i would like to draw your kind attention towards very serious problems of annoying dogs in our society i. E anchor park, vasai (East), dist: palghar. We are occupant of anchor park of above said area. We are highly troubled due to maddening dogs in our street and in our society, due to the dogs even we cannot sleep in night. And children of our locality are also not safe in such atmosphere. Many of the stray dogs are very dangerous, they bark on person passing through street without any reason. They have bitten many people unreasonably. Also sometimes, when people buy eatables from the nearby market, stray dogs follow them and sometimes attack or charge to get the food. I request the concerned vvmc officials to kindly take the required action and save us from this peril they are increasing in number day-by-day. And their alarm / horror is also being spread constantly. It has been causing lot of inconvenience to the people of our area. Your good self is requested to look into this matter & take an immediate action which would be appreciated highly. There are 10-15 dogs in anchor park society. They have caused so much nuisance by biting children and chase every single vehicle passing from there. Children playing in gardens causing danger and exposure to diseases like laptospirosis. We cannot go for walks, we cannot come to our home at late nights and there are several issues related to these dogs.. Thay bark whole night as a result which disturb our sleep. I kindly request to vvmc authorities to take a serious action to avoid any big incident in future. People can even die because of them. Please take these stray dogs out from this area and send to any animal shelter.
HDFC Bank customer support has been notified about the posted complaint.
Hi,
I am siva, applied for a new fastag last week. I just got only a reference# after paying rupees 500. I want to check the application status by dailing to [protected]. But it is either not reachable or no response always.
Did you have a alternate customer care #?
May I know when I will receive the fastag card?

Reference # HFR074423
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    S
    shitla_patel
    from Agra, Uttar Pradesh
    Sep 4, 2018
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    Address: 110030
    Website: www.hdfclife.com/customer-service/grievance-redressal

    Unknowingly(fraud call/) I have procured subject policy.

    I was received a call from Ms.Kashish Mob No [protected] regarding newly launched policy Super income plan+ pension plan as free along with super income plan for promotional offer. She explained me about offer like that " I have to pay 50000 per year upto 8 year then after 9 to 16 year HDFC will pay money back of Rs 36000 Appx per year and Then as per pension plan I will get appx 53000/Year upto my whole life even in death of mine my nominee will receive this amount for her whole life till death. Even she told me as this policy is selling directly from HDFC and No agent involve in it, HDFC will refund 10000 Rs after acceptance of policy.

    Policy seems attractive to me and I accepted and proceed for the same. Then Mr. Sanjay Sharma Mob No [protected] appointed as RM for my policy and he explained the same about policy witch as same as explained my Ms Kashish. After that he told me to submit documents along with cheque of Rs 50000 on the name of HDFC Standard Life and the same was done by me.

    Mr. Sanjay called me and explained that i will receive 5 different verification calls, 3 for super income plan and 2 for pension plan and he also told me that don't link both the policy just do as i am telling don't tell that any on for other plan. And I was done the same blindly. I never felt that he is doing fraud with me.

    After all verification I received your super income policy bond on Dated 02nd of Aug 2018 and when I ask about pension policy document he told me that it will take another 15 days. And After completion of 15days I was called him then he send me a fake document through is personal email id and whatsapp (document enclosed for your ready reference) after reading that fake document I was felt cheated.

    I called once again to him then he shouted on me and told me this is the only document I can give subsequently I Told him to cancel the policy, then he told me do what ever you can do. Your policy cancellation time is already over now you can not cancel the policy. He talked with me very roughly.

    On that I was really feel like cheated and mentally harassed.

    Then I logged a complaint to HDFC's complaint services email id "[protected]@HDFCLife.com" on dated 23 Aug 2018. and escalate the same on dated 30 Aug 2018. But response received from HDFC again disappoint me.

    Today I visited at your Mayur Vihar Branch office they also refuse to help me out from this situation.

    I really feel mentally harassed sir. Rs 50000 is a big amount for me. I belongs to a lower middle class family. this policy was taken to secure my family life for whole life. But without pention scheme this policy is not fruitful for me.

    Therefore you are requested to kindly intervene into it and cancel my policy.

    For this I will always oblige to you.

    Thanks & Regards,

    [censored]la Prasad Patel
    Policy No 20556155
    HDFC Life customer support has been notified about the posted complaint.
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      A
      arvindysr
      from Chennai, Tamil Nadu
      Sep 4, 2018
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      Address: Bangalore, Karnataka

      Hi my name is arvind I have applied for HDFC credit card before a month and I received a SMS stating in process it's been more than 5 days still no response whether my credit card is approved or not. Also there is no proper response from customer care I have called them 5 times they are asking me to wait. can you please help me out..My application ref no 18H[protected]S2 and mobile number is [protected].
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        sunilbh
        from Gurgaon, Haryana
        Sep 4, 2018
        Resolved
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        Resolved

        Address: Udaipur, Rajasthan, 313001
        Website: [email protected]

        I have taken bike loan, my loan account no. Is 39990572, my loan account is get closed in may 2018, however i never received noc for the loan account.

        I went to udaipur branch at durga nursary road, they said you are came late after three month, hence you have to pay 500/- as charges.

        I think it was my mistake to take loan from hdfc.

        Requesting you to resolve the same

        Here mentioned below my contact numbers. [protected]
        Oct 16, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 07, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We understand that our official, Mr. Pankaj Parikh has contacted you and informed that we have dispatched the NOC basis your request to your mailing address. You will receive the same within 07 days. Please contact our official, Mr. Pankaj Parikh on [protected] for any further clarification or assistance.

        -Manoj
        HDFC Bank Customer Assistance
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          A
          Ashutoshad
          from Noida, Uttar Pradesh
          Sep 4, 2018
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          Address: New Delhi, Delhi

          I had taken the credit card of hdfc bank.. The bank was informed me it was free.. But when i receive this card.. I got a msg of deduction of rs.1399.. But i am not interested in this plan.. So please cancel this plan and refund me full amount.. I had also called the customer care of one assist... They force me not to deactivate this plan.. So kindly refund my full amount.

          Mobile no.-[protected]
          Id-[protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            nitin270591
            from Gurgaon, Haryana
            Sep 4, 2018
            Resolved
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            Resolved

            I am writing to submit a complaint regarding credit card.

            Since day beofore yesterday i am receiving calls from hdfc personnel in the conversation this guy says that rs 9350 will be deducted from your account. When i asked why, she said that there are benefits of this such as card securities, insurance, registration etc.& it's mandatory, if you not paid then automatically debited from your credit card., and it is your last day for submit.
            When i refuse to take the offer he said that you will have to pay the amount.

            Here are some details of calls i received-
            1.[protected]
            2.[protected]
            3.[protected]
            4.[protected]
            I have tried calling grievance redressel, nodel officers but no one is responding or being able to reach anyone through the phone.
            I am not interesting this type of business.
            Kindly resolve my issue.
            Oct 9, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 04, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I understand the inconvenience. Please write to [protected]@hdfcbank.com with your Card No, registered contact info & the number from which the call was received. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Bejoy
            HDFC Bank Customer Assistance.
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              M
              Meena ramrakhani
              from Anta, Rajasthan
              Sep 4, 2018
              Resolved
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              Resolved

              Address: Jaipur, Rajasthan, 302004

              I have two accounts in raja park branch jaipur. I have given closing application of one account (Dev ramrakhani ([protected]) 45 days ago two times but it is still open. I also close my sip (1000) two month ago by written application in mutual fund office from this account. Now 3sep bank charges 589 from account. Why should i pay this amount? It’s not my fault. Bank manager not accept anything and do rude behaviour please return my charge. (Meena ramrakhani)
              Oct 19, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 05, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We would like to state that charges have been deducted due to ECS bounce. We request you to write to [protected]@hdfcbank.com mentioning complete branch address (from link https://goo.gl/XgH9mR ) where the closure request was submitted to enable us to check and assist you further.

              -Manoj
              HDFC Bank Customer Assistance
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                P
                Padmanabhan MS
                from Chennai, Tamil Nadu
                Sep 4, 2018
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600115
                Website: www.hdfclife.com

                I had a very horrible experience with hdfc life. I sent multiple emails and i have to follow up on my own to get a response.
                My question was very simple and i sent the question to [protected]@hdfclife.com
                It took more than one month to say that the statement was sent out to me without a password due to the technical glitch.
                I don't want to be a part of hdfc life and i want to kick out as customer data was not handled without proper security measure.
                I see there was a deficiency of service. When i requested the agent to surrender my money hdfc life agent say this is not possible and there will be charges.
                If you can't surrender then compensate me for the damage which you have caused due to the security violation.
                Oct 8, 2018
                Complaint marked as Resolved 
                HDFC Life customer support has been notified about the posted complaint.
                Verified Support
                Sep 04, 2018
                HDFC Life Customer Care's response
                Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                Sep 05, 2018
                Updated by Padmanabhan MS
                I have already written to [protected]@hdfclife.com and here is the complaint HDFCSL=[protected]
                I'm not happy with the HDFC life and how they managed my compliant.
                There is a potential security breach where my statement was sent without a password and it is completely not acceptable.
                How can a Financial institution send the customer statement without password protection?
                Damage has been caused, no proper compensation has been provided, you charging me the fee for all these loopholes in process.
                Nov 08, 2018
                Updated by Padmanabhan MS
                This is not resolved dont move to the resolved status. HDFC Life stinks without maintaining proper code of ethics by sending the statement without encryption.
                Dec 16, 2018
                Updated by Padmanabhan MS
                Worst customer service, HDFC Life suck the blood of the customer but not servicing their customer.
                Act on the interest of the customer.
                Fraud HDFC Life, my query wasn't resolved but marked as closed.
                Your salary is credited based on our investment but you are providing deficiency of customer service.
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                  Y
                  Yokesh Raj
                  Sep 4, 2018
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                  cancellation of one assist membership

                  Address: Chennai, Tamil Nadu, 600116
                  Website: www.hdfcbank.com

                  Hdfc credit card — cancellation of one assist membership

                  I am a hdfc bank credit card holder. My one assist membership is about to get renewed in a weeks time (08/09/2018). I do not wish to continue this membership plan (I tried to cancel it in the previous year itself, by calling the bank and sending out mail but it was not cancelled, so with no other option i continued with the plan) i am registering this complaint so...
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                  L
                  Lintosh Thomas
                  from Hyderabad, Telangana
                  Sep 3, 2018
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                  Address: Hyderabad, Andhra Pradesh, 500055

                  HDFC has deducted amount with the below reference which is unauthorised. This is unacceptable and bad. Refund at the earliest !

                  AMB CHRG INCL GST FOR JUL2018-MIR[protected]

                  AMB CHRG INCL GST FOR JUN2018-MIR[protected]
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                    P
                    Prakasam P
                    from Rajapalaiyam, Tamil Nadu
                    Sep 3, 2018
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                    Cancellation of one assist membership
                    I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 3019 without my concern on 01/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

                    Oneassist relationship number : 2620942
                    Name :- prakasam p
                    Mobile no. :- [protected]
                    Credit card number ending :- 3019
                    HDFC Bank customer support has been notified about the posted complaint.
                    I am Satpal Singh s/o norang ram vpo Dhabi khurd. My claim of cotton is panding of[protected] of account no [protected] brach Sirsa . Please confirm me at urgent bases .
                    I went to SBI ATM and withdrawal 500 but I didn't get any cash but money deducted two days back...plz send the solution
                    Dear Customer,

                    Greetings from OneAssist!

                    We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3515077. Your amount 2599/- will be credited in bank account within 5 to 7 working days.

                    Regards,

                    Devendra,

                    OneAssist, Social Media Team.
                    Hi,

                    I have no credit dues, i have asked the people who call me to close the account and not to call me again.
                    One of them told me to call the customer care, i did and then they said they will cancel the account, but still i am getting calls to pay 7000 rupees.

                    Please help...!
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                      S
                      sumankarepudi
                      from Hyderabad, Telangana
                      Sep 3, 2018
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                      Address: Hyderabad, Telangana, 500054

                      Reference number[protected]

                      Amount of 1600 not processed .

                      Message : timed out due to technical reason (processor down).

                      Waited for two days.money is not returned to account..

                      Please help me

                      I have initialted imps fund transfer on[protected] on sunday.

                      My money was deducted but timed out message came because of processer down .

                      Customer care is always coming busy.

                      Please resolve.

                      Regards

                      K.suman
                      HDFC Bank customer support has been notified about the posted complaint.
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                        H
                        himangshuk28
                        from Hojai, Assam
                        Sep 3, 2018
                        Resolved
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                        Resolved

                        Address: Kamrup Metropolitan, Assam, 781028

                        Around 4 pm ist, i received a call regarding a job offer at hdfc, the caller asked about my details and gave his whatsapp no. Then he asked me to pay 2500 rs through net banking. I have attached the mail they send me. Also attaching the bank details he gave me.

                        A/c :-[protected]
                        Ifsc:-ibkl0001366
                        Name:- amrish kumar
                        Bank name:- idbi bank
                        Oct 14, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 03, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/ registration/recruitment charges etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/payment to them.

                        -Anay
                        HDFC Bank Customer Assistance
                        Dear sir

                        My problem is not resolved.
                        Upadhyaygourav's reply, Aug 28, 2018
                        Dear sir

                        After having salary account in hdfc since last 2 year, I have receive a call for credit card, when I applied, I got one call for verification but that verification guy not even without doing verification, my application rejected, in fact by Google map also they can visit to our office but he told I can't find your office.

                        This type of fraud these guys doing.

                        Please guys don't apply for credit card in hdfc bank.
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                          H
                          hdfcsa
                          from Pune, Maharashtra
                          Sep 3, 2018
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                          Address: Hyderabad, Andhra Pradesh, 511014

                          I have submitted the form of credit card closer forum on 6th august.but till now it has not closed apart from that they are keep on taking the request but the card is not closed and no NOC has got ...I am in a need of house loan because of this pending from 2months ...guys please give direct contact numbers plz waste of talking to customer care..on 30th also taken request and in between also taken request but no response has got till now
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Samy1980
                            from Bengaluru, Karnataka
                            Sep 3, 2018
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                            Address: Chennai, Tamil Nadu, 603202
                            Website: HDFC Bank

                            Today Rs 10000 was reduced in my account suddenly, When I Called the customer care representative, She given me HDFC Securities (shares) Contact number asking me to call them to know what happen to my 10000 Rs. I was shocked to hear that being a customer for 12 Years.

                            I deposited my Money HDFC Bank, means they are responsible for my money until unless I make any mess with the transaction.

                            Later come to know that 10000 Rs was taken by HDFC Securities instead of 2000 Rs. Without my Authentication.

                            I am still not understanding if it done by any other securities company, Will I get the same answer.

                            Who given authrization to HDFC SEC to hold 10000 Rs ?
                            You HDFC Bank & HDFC SEC are one company so trying to cheat the customer?

                            Bad news is the customer care Reps on both side are Sooo Careless.

                            I understand one thing here, Do not keep all engagement with one bank.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Vickyslove 9782484003
                              from Bengaluru, Karnataka
                              Sep 3, 2018
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                              Address: Jaipur, Rajasthan, 302013

                              Dear HDFC

                              Please note that i applied for HDFC Credit Card and got Reference No : 18H[protected]N4 . I got all verification done at my office and residence too. I got multiple calls at office too for verification.

                              Today got checked in HDFC Link showing track your card application. Found the reason as follows.

                              Application Reference Number
                              18H[protected]N4
                              Status
                              DISAPPROVED
                              Remarks
                              DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

                              We told to HDB Financial who called us for Credit Card and we never gone to HDFC for the same. Executive called and we given all papers and verification also done positively.

                              I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman.

                              We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear and i got alredy one credit card of hdfc on same address. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past.

                              Please provide reason or else i will file case in consumer court.

                              Regards

                              Vikash khidiya
                              [protected]
                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                U
                                Umesh ashish
                                from Mumbai, Maharashtra
                                Sep 3, 2018
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400068

                                My Loan number [protected], i have taken refrigerator from Kohinoor store - Mumbai and taken loan from HDFC bank and executive helped a lot and i have given all document to them. Once EMI started thats getting message from bank "due to signature mis match we are unable to get clear your EMI" after that i follow up with Kandiwali west branch manage - Purvi Shah and give complain in email and call not action taken from her, 3 EMI bounced and given payment immediate. still same issue no answer from any one.
                                Mar 6, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 29, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have checked and could not find any employee at the said branch. Further, as per our records, your consumer durable loan account is closed and closure letter has been sent to your registered address through blue dart courier vide AWB no. [protected], you will receive the same in 4 working days.

                                -Nadia
                                HDFC Bank Customer Assistance
                                I have taken TV refrigitor from flipkart 2tvs I have cancelled, 1tv got dispatched but Emily generated for 3 TV how to resolve this
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                                  R
                                  Ranabrata Khan
                                  from Mumbai, Maharashtra
                                  Sep 3, 2018
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                                  Address: 560100

                                  I purchased IPAD on 13-Feb 2018 on the cash back offer on going and promoted by HDFC bank. I was to receive the cashback within 90 days of the offer availing. Till date, I have not received the cash back even after following up for last 2 months from customer care and last 4 months from the HDFC bank loan representative. I have reached and put up a complaint with customer care in Bangalore and I failed to get any feedback since last 2 months. This appears to be that HDFC bank has gone back on the offer on which basis I purchased the product at the MRP. I have attached the sales invoice with date and store of purchase.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 03, 2018
                                  Updated by Ranabrata Khan
                                  The cash back offer was INR 10000 and was to be credited latest by end May 2018.
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                                    R
                                    Rajesh2588
                                    from Bhubaneshwar, Odisha
                                    Sep 3, 2018
                                    Resolved
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                                    Resolved

                                    Address: 756125

                                    Cancellation of one assist membership
                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2602 without my concern on date:30/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership..

                                    Name :-rajesh kumar barik
                                    Mobile no. :- [protected]
                                    Credit card number ending :- 5906
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 03, 2018
                                    Updated by Rajesh2588
                                    Cancellation of One Assist Membership
                                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 5906 without my concern on date:30/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership ..
                                    Name :- Rajesh Kumar Barik
                                    Mobile No. :- [protected]
                                    Credit Card Number Ending :- 5906
                                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 7036 without my concern on date:28/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
                                    I had purchased a pixel 2 from flipkart.com as there was a offer of Rs. 8000 cashback using HDFC credit card in mid May. Order number is OD[protected]. Please look into the issue ASAP
                                    Jilla seva, sadan branch not cooperate with customer

                                    contact no-[protected]
                                    Dear Customer,

                                    Greetings from OneAssist!

                                    We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3515615. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

                                    Regards,

                                    Devendra,

                                    OneAssist, Social Media Team.
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                                      gonarendra
                                      from Mumbai, Maharashtra
                                      Sep 3, 2018
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                                      Address: 400092

                                      I had deposited cheque of rs.1 lakh into hdfc bank branch at borivali west. This cheque was to be deposited at canara bank but wrongly deposited at hdfc bank as we had account with hdfc.
                                      As a product aggregator i had received order on behalf of home revise. I had to deposit this cheque in canara bank account of home revise but was wrongly deposited in hdfc bank.
                                      Bank informed that i can collect a cheque with authority letter from home revise. The letter needs to be a hard copy, scan copy won't be accepted.
                                      The cheque deposited is cross cheque and would go into account of home revise only. Inspite of this bank branch is insisting on authority letter and that too it should be hard copy.
                                      This is complete harassment of the customer. Red tepisam and beurocratic attitude at such a bank of repute is surprising.
                                      Need immediate resolution for the same.
                                      Regards
                                      Narendra
                                      [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      My Name is Dr. Ajit Balkrishna, Ward No6, Mohini Hospital, Shrirampur
                                      Twice I have requested on line & one at shrirampur branch of HDFC.
                                      But I am not getting the card cancelled, nor I am getting any reply from HDFC Bank
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