HDFC Bank Complaints & Reviews

My top-up loan file no.[protected] I paid procesing fee Rs.5900/- in April 2018.
I have already taken Home loan From HDFC.but for top-up loan unwanted document demanded like zerox copy of blue print plan.I cannot provided this in time.When I submit plan copy to salex executive Ms.Pradnya Mhaiskar, Mob.No.[protected], HDFC Bank, Badlapur Branch She told me you should pay again processing fee Rs.5900/-
I cannot paid two time processing fee Hence I told cancel my loan application and refud my processing fee Rs.5900/-.may times I contact to Sales executive Ms.Pradnya Maiskar but she not responding for refund of processing fee and not ansering any reason .I yet not get my processing fee.I request that Refund my Processing fee Rs.5900/- immediately.If not refunded in 7 days then I will complaint to RBI and other forum.

My name is siva. I'm a hdfc bank customer. Amb charges are debiting from my account without my notice.in the month of sep 2 times amb charges are debited - on 05 sep 2018 on the same day two times rs 708.00 & 531.00 was deducted. This is very hectic without any intimation unnecessarily my amount is being debited. So i am requesting you to refund all this amount to my account. If you are not going to refund my amount i have to close this account for sure & i will do compliant against this to rbi or consumer forum. Really fed-up with this bank request you to kindly get it resolved

My name is Rajul Ranka, I have a credit card from HDFC bank they forcefully closed my card & stopped my EMIs on top of that they forcefully levied closure charges. this all done because of a fake & fraudulent forex trading transaction which happened on 10th jan 2018. The bank is saying this type of transaction not allowed my point is if its not allowed then why the bank did not stopped when it took place. I have not such transaction. when it was bought to my notice my complained to the bank then i blocked the card & got a new card. the bank never investigated the transaction & simply cancelled my card & stopped all my Emis. I am a working woman & i cannot effort to pay complete amount together. this people are not listening to my plea & are acting arbitrarily. Again on this forum I state that i do not hold any forex trading and did not indulge in forex trading infact i dont know that business. i am a teacher i teach school students & run my house. i have been religiously paying my dues every month since many years with out a single default. Hdfc bank is acting very stupid when i call there call centre they simply state that they dont know the back office team has done this cancelling. I want ask the Hdfc Bank if the transaction was fraudulent why they waited 8 months to inform & cancel the card on this pretext they could have immediately initiated a process of bring the transaction to my notice. why it took them 8 months to come to know that the transaction is a fraudulent transaction. I want Hdfc bank to restart my card & my Emis. this behavior of Hdfc bank officers is of bullying there customers. my card no last 4 digit is 2403 & its a Visa card.

Warm Regards
Rajul Ranka

HDFC Not Refunding my own money to my credit card account. Below are the details:

Smartbuy Order ID: [protected]
Clear Trip Ref: [protected]
Order Date: [protected]:37:42
Amount Paid: INR: 8797/-
Flight Details: Go AirG8-393 / CCU-PNQ / JB7R4K / 17 September 2018 22:05 / 3 Pax / Airline Cancellation

Go Air Cancellation occured: 20-Jul-2018
Clear Trip Cancellation occured: 30-Jul-2018
Clear Trip refunded FULL to Smartbuy: 2-Aug-2018
Smartbuy refunded FULL to HDFC: 7-Aug-2018

Till today, HDFC does not reund money to my creadit card account. HDFC Bank person not interested to entertain me and clearly saying like I cannot help you much. Upon forcing, they received a written complaint from me, but did not give me any acknowledgement. Dont know if the letter is forwarded further, or resting in waste paper busket !!!

Below are the online follow up details:

RRN: [protected] 4689
E-mail Query Reference: [protected]
Escalation Ref ID: HBL[protected] / HBL[protected] / HBL[protected]

It's already 30 days after smartbuy refunded my money to HDFC, but HDFC is unable to refund the same to me. Are they gonna pay interest on it? (Just like they earn interest if the outstanding amount payment is delayed even for a single day)??? Ridiculous!!!

My name is Rajul Ranka, I have a credit card from HDFC bank they forcefully closed my card & stopped my EMIs on top of that they forcefully levied closure charges. this all done because of a fake & fraudulent forex trading transaction which happened on 10th jan 2018. The bank is saying this type of transaction not allowed my point is if its not allowed then why the bank did not stopped when it took place. I have not such transaction. when it was bought to my notice my complained to the bank then i blocked the card & got a new card. the bank never investigated the transaction & simply cancelled my card & stopped all my Emis. I am a working woman & i cannot effort to pay complete amount together. this people are not listening to my plea & are acting arbitrarily. Again on this forum I state that i do not hold any forex trading and did not indulge in forex trading infact i dont know that business. i am a teacher i teach school students & run my house. i have been religiously paying my dues every month since many years with out a single default. Hdfc bank is acting very stupid when i call there call centre they simply state that they dont know the back office team has done this cancelling. I want ask the Hdfc Bank if the transaction was fraudulent why they waited 8 months to inform & cancel the card on this pretext they could have immediately initiated a process of bring the transaction to my notice. why it took them 8 months to come to know that the transaction is a fraudulent transaction. I want Hdfc bank to restart my card & my Emis. this behavior of Hdfc bank officers is of bullying there customers. my card no last 4 digit is 2403 & its a Visa card.

Warm Regards
Rajul Ranka
[protected]
[protected]@yahoo.com

Hi hdfc,
Your deducted rs708 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for dec2017-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money

Sorry to say this but hdfc bank is loosing its customer centric touch and becoming greedy too.
I transferred some funds (About 20k inr) from singapore to india. There was a mistake in the beneficiary name. I was asked to provide a swift amendment else the funds will be returned back.
I awaited for the funds to refund so that i could reinitiate the transfer.
To my shock 20% of the funds were missing when i got the amount back in my bank in singapore (Dbs). When i contacted dbs they mentioned that hdfc has deducted the amount.
On contacting hdfc they kept on denying that they have charged any amount.
I had to do a lot of follow up with dbs to finally get proof that the destination bank hdfc has charged the amount (4k inr). It is simply outrageous that banks can charge such an amount for reversal of fund. Further the bank kept denying the same and keeping me busy with trying to find out who charged the amount.

Respected sir/madam
My self katta jayaraju done transaction on 28th aug amount rs 10000/- through paytm on emergency situvations but money was deducted on same day and was not credited to paytm no [protected] on same day.. I called to hdfc customer care on same day regarding transaction to stop the payment due to it was not useful and my purpose will not fulfill for me when it does not credited on same day they said that within three working days the same amount will be credited to hdfc credit card only. After that amount was credited to paytm on 30 aug 18. Now the paytm nor hdfc bank not responding regarding transaction.. Already i have called to hdfc bank on 1 sep 18 to raise complaint on deducted amount they said call be come from paytm or hdfc bank still not came regarding transaction. My i humble request is to raise the complaint and revert back the 10k amount to my credit card. Please do needful..
Thank you sir

Show quoted text

Dear sir,

I am a customer of hdfc bank. I am holding auto loan issued by hdfc bank.

I have done a lot of request for changing my loan emi date which is 05th of the month. I want to change the same to after 10th of every month. As i have change my job and the salary credit date is not same as earlier due to which i have insufficient balance in my account on the scheduled date.

Please help me regarding...

Respected sir, i would like to draw your kind attention towards very serious problems of annoying dogs in our society i. E anchor park, vasai (East), dist: palghar. We are occupant of anchor park of above said area. We are highly troubled due to maddening dogs in our street and in our society, due to the dogs even we cannot sleep in night. And children of our locality are also not safe in such atmosphere. Many of the stray dogs are very dangerous, they bark on person passing through street without any reason. They have bitten many people unreasonably. Also sometimes, when people buy eatables from the nearby market, stray dogs follow them and sometimes attack or charge to get the food. I request the concerned vvmc officials to kindly take the required action and save us from this peril they are increasing in number day-by-day. And their alarm / horror is also being spread constantly. It has been causing lot of inconvenience to the people of our area. Your good self is requested to look into this matter & take an immediate action which would be appreciated highly. There are 10-15 dogs in anchor park society. They have caused so much nuisance by biting children and chase every single vehicle passing from there. Children playing in gardens causing danger and exposure to diseases like laptospirosis. We cannot go for walks, we cannot come to our home at late nights and there are several issues related to these dogs.. Thay bark whole night as a result which disturb our sleep. I kindly request to vvmc authorities to take a serious action to avoid any big incident in future. People can even die because of them. Please take these stray dogs out from this area and send to any animal shelter.

Unknowingly(fraud call/) I have procured subject policy.

I was received a call from Ms.Kashish Mob No [protected] regarding newly launched policy Super income plan+ pension plan as free along with super income plan for promotional offer. She explained me about offer like that " I have to pay 50000 per year upto 8 year then after 9 to 16 year HDFC will pay money back of Rs 36000 Appx per year and Then as per pension plan I will get appx 53000/Year upto my whole life even in death of mine my nominee will receive this amount for her whole life till death. Even she told me as this policy is selling directly from HDFC and No agent involve in it, HDFC will refund 10000 Rs after acceptance of policy.

Policy seems attractive to me and I accepted and proceed for the same. Then Mr. Sanjay Sharma Mob No [protected] appointed as RM for my policy and he explained the same about policy witch as same as explained my Ms Kashish. After that he told me to submit documents along with cheque of Rs 50000 on the name of HDFC Standard Life and the same was done by me.

Mr. Sanjay called me and explained that i will receive 5 different verification calls, 3 for super income plan and 2 for pension plan and he also told me that don't link both the policy just do as i am telling don't tell that any on for other plan. And I was done the same blindly. I never felt that he is doing fraud with me.

After all verification I received your super income policy bond on Dated 02nd of Aug 2018 and when I ask about pension policy document he told me that it will take another 15 days. And After completion of 15days I was called him then he send me a fake document through is personal email id and whatsapp (document enclosed for your ready reference) after reading that fake document I was felt cheated.

I called once again to him then he shouted on me and told me this is the only document I can give subsequently I Told him to cancel the policy, then he told me do what ever you can do. Your policy cancellation time is already over now you can not cancel the policy. He talked with me very roughly.

On that I was really feel like cheated and mentally harassed.

Then I logged a complaint to HDFC's complaint services email id "[protected]@HDFCLife.com" on dated 23 Aug 2018. and escalate the same on dated 30 Aug 2018. But response received from HDFC again disappoint me.

Today I visited at your Mayur Vihar Branch office they also refuse to help me out from this situation.

I really feel mentally harassed sir. Rs 50000 is a big amount for me. I belongs to a lower middle class family. this policy was taken to secure my family life for whole life. But without pention scheme this policy is not fruitful for me.

Therefore you are requested to kindly intervene into it and cancel my policy.

For this I will always oblige to you.

Thanks & Regards,

[censored]la Prasad Patel
Policy No 20556155

Hi my name is arvind I have applied for HDFC credit card before a month and I received a SMS stating in process it's been more than 5 days still no response whether my credit card is approved or not. Also there is no proper response from customer care I have called them 5 times they are asking me to wait. can you please help me out..My application ref no 18H[protected]S2 and mobile number is [protected].

I have taken bike loan, my loan account no. Is 39990572, my loan account is get closed in may 2018, however i never received noc for the loan account.

I went to udaipur branch at durga nursary road, they said you are came late after three month, hence you have to pay 500/- as charges.

I think it was my mistake to take loan from hdfc.

Requesting you to resolve the same

Here mentioned below my contact numbers. [protected]

I had taken the credit card of hdfc bank.. The bank was informed me it was free.. But when i receive this card.. I got a msg of deduction of rs.1399.. But i am not interested in this plan.. So please cancel this plan and refund me full amount.. I had also called the customer care of one assist... They force me not to deactivate this plan.. So kindly refund my full amount.

Mobile no.-[protected]
Id-[protected]

I am writing to submit a complaint regarding credit card.

Since day beofore yesterday i am receiving calls from hdfc personnel in the conversation this guy says that rs 9350 will be deducted from your account. When i asked why, she said that there are benefits of this such as card securities, insurance, registration etc.& it's mandatory, if you not paid then automatically debited from your credit card., and it is your last day for submit.
When i refuse to take the offer he said that you will have to pay the amount.

Here are some details of calls i received-
1.[protected]
2.[protected]
3.[protected]
4.[protected]
I have tried calling grievance redressel, nodel officers but no one is responding or being able to reach anyone through the phone.
I am not interesting this type of business.
Kindly resolve my issue.

I have two accounts in raja park branch jaipur. I have given closing application of one account (Dev ramrakhani ([protected]) 45 days ago two times but it is still open. I also close my sip (1000) two month ago by written application in mutual fund office from this account. Now 3sep bank charges 589 from account. Why should i pay this amount? It’s not my fault. Bank manager not accept anything and do rude behaviour please return my charge. (Meena ramrakhani)

I had a very horrible experience with hdfc life. I sent multiple emails and i have to follow up on my own to get a response.
My question was very simple and i sent the question to [protected]@hdfclife.com
It took more than one month to say that the statement was sent out to me without a password due to the technical glitch.
I don't want to be a part of hdfc life and i want to kick out as customer data was not handled without proper security measure.
I see there was a deficiency of service. When i requested the agent to surrender my money hdfc life agent say this is not possible and there will be charges.
If you can't surrender then compensate me for the damage which you have caused due to the security violation.

Hdfc credit card — cancellation of one assist membership

I am a hdfc bank credit card holder. My one assist membership is about to get renewed in a weeks time (08/09/2018). I do not wish to continue this membership plan (I tried to cancel it in the previous year itself, by calling the bank and sending out mail but it was not cancelled, so with no other option i continued with the plan) i am registering this complaint so...

HDFC has deducted amount with the below reference which is unauthorised. This is unacceptable and bad. Refund at the earliest !

AMB CHRG INCL GST FOR JUL2018-MIR[protected]

AMB CHRG INCL GST FOR JUN2018-MIR[protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 3019 without my concern on 01/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

Oneassist relationship number : 2620942
Name :- prakasam p
Mobile no. :- [protected]
Credit card number ending :- 3019