HDFC Bank Complaints & Reviews

Respected sir/madam
My self katta jayaraju done transaction on 28th aug amount rs 10000/- through paytm on emergency situvations but money was deducted on same day and was not credited to paytm no [protected] on same day.. I called to hdfc customer care on same day regarding transaction to stop the payment due to it was not useful and my purpose will not fulfill for me when it does not credited on same day they said that within three working days the same amount will be credited to hdfc credit card only. After that amount was credited to paytm on 30 aug 18. Now the paytm nor hdfc bank not responding regarding transaction.. Already i have called to hdfc bank on 1 sep 18 to raise complaint on deducted amount they said call be come from paytm or hdfc bank still not came regarding transaction. My i humble request is to raise the complaint and revert back the 10k amount to my credit card. Please do needful..
Thank you sir

Show quoted text

Dear sir,

I am a customer of hdfc bank. I am holding auto loan issued by hdfc bank.

I have done a lot of request for changing my loan emi date which is 05th of the month. I want to change the same to after 10th of every month. As i have change my job and the salary credit date is not same as earlier due to which i have insufficient balance in my account on the scheduled date.

Please help me regarding...

Respected sir, i would like to draw your kind attention towards very serious problems of annoying dogs in our society i. E anchor park, vasai (East), dist: palghar. We are occupant of anchor park of above said area. We are highly troubled due to maddening dogs in our street and in our society, due to the dogs even we cannot sleep in night. And children of our locality are also not safe in such atmosphere. Many of the stray dogs are very dangerous, they bark on person passing through street without any reason. They have bitten many people unreasonably. Also sometimes, when people buy eatables from the nearby market, stray dogs follow them and sometimes attack or charge to get the food. I request the concerned vvmc officials to kindly take the required action and save us from this peril they are increasing in number day-by-day. And their alarm / horror is also being spread constantly. It has been causing lot of inconvenience to the people of our area. Your good self is requested to look into this matter & take an immediate action which would be appreciated highly. There are 10-15 dogs in anchor park society. They have caused so much nuisance by biting children and chase every single vehicle passing from there. Children playing in gardens causing danger and exposure to diseases like laptospirosis. We cannot go for walks, we cannot come to our home at late nights and there are several issues related to these dogs.. Thay bark whole night as a result which disturb our sleep. I kindly request to vvmc authorities to take a serious action to avoid any big incident in future. People can even die because of them. Please take these stray dogs out from this area and send to any animal shelter.

Unknowingly(fraud call/) I have procured subject policy.

I was received a call from Ms.Kashish Mob No [protected] regarding newly launched policy Super income plan+ pension plan as free along with super income plan for promotional offer. She explained me about offer like that " I have to pay 50000 per year upto 8 year then after 9 to 16 year HDFC will pay money back of Rs 36000 Appx per year and Then as per pension plan I will get appx 53000/Year upto my whole life even in death of mine my nominee will receive this amount for her whole life till death. Even she told me as this policy is selling directly from HDFC and No agent involve in it, HDFC will refund 10000 Rs after acceptance of policy.

Policy seems attractive to me and I accepted and proceed for the same. Then Mr. Sanjay Sharma Mob No [protected] appointed as RM for my policy and he explained the same about policy witch as same as explained my Ms Kashish. After that he told me to submit documents along with cheque of Rs 50000 on the name of HDFC Standard Life and the same was done by me.

Mr. Sanjay called me and explained that i will receive 5 different verification calls, 3 for super income plan and 2 for pension plan and he also told me that don't link both the policy just do as i am telling don't tell that any on for other plan. And I was done the same blindly. I never felt that he is doing fraud with me.

After all verification I received your super income policy bond on Dated 02nd of Aug 2018 and when I ask about pension policy document he told me that it will take another 15 days. And After completion of 15days I was called him then he send me a fake document through is personal email id and whatsapp (document enclosed for your ready reference) after reading that fake document I was felt cheated.

I called once again to him then he shouted on me and told me this is the only document I can give subsequently I Told him to cancel the policy, then he told me do what ever you can do. Your policy cancellation time is already over now you can not cancel the policy. He talked with me very roughly.

On that I was really feel like cheated and mentally harassed.

Then I logged a complaint to HDFC's complaint services email id "[protected]@HDFCLife.com" on dated 23 Aug 2018. and escalate the same on dated 30 Aug 2018. But response received from HDFC again disappoint me.

Today I visited at your Mayur Vihar Branch office they also refuse to help me out from this situation.

I really feel mentally harassed sir. Rs 50000 is a big amount for me. I belongs to a lower middle class family. this policy was taken to secure my family life for whole life. But without pention scheme this policy is not fruitful for me.

Therefore you are requested to kindly intervene into it and cancel my policy.

For this I will always oblige to you.

Thanks & Regards,

[censored]la Prasad Patel
Policy No 20556155

Hi my name is arvind I have applied for HDFC credit card before a month and I received a SMS stating in process it's been more than 5 days still no response whether my credit card is approved or not. Also there is no proper response from customer care I have called them 5 times they are asking me to wait. can you please help me out..My application ref no 18H[protected]S2 and mobile number is [protected].

I have taken bike loan, my loan account no. Is 39990572, my loan account is get closed in may 2018, however i never received noc for the loan account.

I went to udaipur branch at durga nursary road, they said you are came late after three month, hence you have to pay 500/- as charges.

I think it was my mistake to take loan from hdfc.

Requesting you to resolve the same

Here mentioned below my contact numbers. [protected]

I had taken the credit card of hdfc bank.. The bank was informed me it was free.. But when i receive this card.. I got a msg of deduction of rs.1399.. But i am not interested in this plan.. So please cancel this plan and refund me full amount.. I had also called the customer care of one assist... They force me not to deactivate this plan.. So kindly refund my full amount.

Mobile no.-[protected]
Id-[protected]

I am writing to submit a complaint regarding credit card.

Since day beofore yesterday i am receiving calls from hdfc personnel in the conversation this guy says that rs 9350 will be deducted from your account. When i asked why, she said that there are benefits of this such as card securities, insurance, registration etc.& it's mandatory, if you not paid then automatically debited from your credit card., and it is your last day for submit.
When i refuse to take the offer he said that you will have to pay the amount.

Here are some details of calls i received-
1.[protected]
2.[protected]
3.[protected]
4.[protected]
I have tried calling grievance redressel, nodel officers but no one is responding or being able to reach anyone through the phone.
I am not interesting this type of business.
Kindly resolve my issue.

I have two accounts in raja park branch jaipur. I have given closing application of one account (Dev ramrakhani ([protected]) 45 days ago two times but it is still open. I also close my sip (1000) two month ago by written application in mutual fund office from this account. Now 3sep bank charges 589 from account. Why should i pay this amount? It’s not my fault. Bank manager not accept anything and do rude behaviour please return my charge. (Meena ramrakhani)

I had a very horrible experience with hdfc life. I sent multiple emails and i have to follow up on my own to get a response.
My question was very simple and i sent the question to [protected]@hdfclife.com
It took more than one month to say that the statement was sent out to me without a password due to the technical glitch.
I don't want to be a part of hdfc life and i want to kick out as customer data was not handled without proper security measure.
I see there was a deficiency of service. When i requested the agent to surrender my money hdfc life agent say this is not possible and there will be charges.
If you can't surrender then compensate me for the damage which you have caused due to the security violation.

Hdfc credit card — cancellation of one assist membership

I am a hdfc bank credit card holder. My one assist membership is about to get renewed in a weeks time (08/09/2018). I do not wish to continue this membership plan (I tried to cancel it in the previous year itself, by calling the bank and sending out mail but it was not cancelled, so with no other option i continued with the plan) i am registering this complaint...

HDFC has deducted amount with the below reference which is unauthorised. This is unacceptable and bad. Refund at the earliest !

AMB CHRG INCL GST FOR JUL2018-MIR[protected]

AMB CHRG INCL GST FOR JUN2018-MIR[protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 3019 without my concern on 01/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

Oneassist relationship number : 2620942
Name :- prakasam p
Mobile no. :- [protected]
Credit card number ending :- 3019

Reference number[protected]

Amount of 1600 not processed .

Message : timed out due to technical reason (processor down).

Waited for two days.money is not returned to account..

Please help me

I have initialted imps fund transfer on[protected] on sunday.

My money was deducted but timed out message came because of processer down .

Customer care is always coming busy.

Please resolve.

Regards

K.suman

Around 4 pm ist, i received a call regarding a job offer at hdfc, the caller asked about my details and gave his whatsapp no. Then he asked me to pay 2500 rs through net banking. I have attached the mail they send me. Also attaching the bank details he gave me.

A/c :-[protected]
Ifsc:-ibkl0001366
Name:- amrish kumar
Bank name:- idbi bank

I have submitted the form of credit card closer forum on 6th august.but till now it has not closed apart from that they are keep on taking the request but the card is not closed and no NOC has got ...I am in a need of house loan because of this pending from 2months ...guys please give direct contact numbers plz waste of talking to customer care..on 30th also taken request and in between also taken request but no response has got till now

Today Rs 10000 was reduced in my account suddenly, When I Called the customer care representative, She given me HDFC Securities (shares) Contact number asking me to call them to know what happen to my 10000 Rs. I was shocked to hear that being a customer for 12 Years.

I deposited my Money HDFC Bank, means they are responsible for my money until unless I make any mess with the transaction.

Later come to know that 10000 Rs was taken by HDFC Securities instead of 2000 Rs. Without my Authentication.

I am still not understanding if it done by any other securities company, Will I get the same answer.

Who given authrization to HDFC SEC to hold 10000 Rs ?
You HDFC Bank & HDFC SEC are one company so trying to cheat the customer?

Bad news is the customer care Reps on both side are Sooo Careless.

I understand one thing here, Do not keep all engagement with one bank.

Dear HDFC

Please note that i applied for HDFC Credit Card and got Reference No : 18H[protected]N4 . I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in HDFC Link showing track your card application. Found the reason as follows.

Application Reference Number
18H[protected]N4
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

We told to HDB Financial who called us for Credit Card and we never gone to HDFC for the same. Executive called and we given all papers and verification also done positively.

I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman.

We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear and i got alredy one credit card of hdfc on same address. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past.

Please provide reason or else i will file case in consumer court.

Regards

Vikash khidiya
[protected]
[protected]

My Loan number [protected], i have taken refrigerator from Kohinoor store - Mumbai and taken loan from HDFC bank and executive helped a lot and i have given all document to them. Once EMI started thats getting message from bank "due to signature mis match we are unable to get clear your EMI" after that i follow up with Kandiwali west branch manage - Purvi Shah and give complain in email and call not action taken from her, 3 EMI bounced and given payment immediate. still same issue no answer from any one.

I purchased IPAD on 13-Feb 2018 on the cash back offer on going and promoted by HDFC bank. I was to receive the cashback within 90 days of the offer availing. Till date, I have not received the cash back even after following up for last 2 months from customer care and last 4 months from the HDFC bank loan representative. I have reached and put up a complaint with customer care in Bangalore and I failed to get any feedback since last 2 months. This appears to be that HDFC bank has gone back on the offer on which basis I purchased the product at the MRP. I have attached the sales invoice with date and store of purchase.