HDFC Bank Complaints & Reviews

I got a call regarding hdfc regalia credit card. Executive told me card is lifetime free card. But after processing i got some other money back card

After some time i got a statement with membership charges rs 500 though it was life time free.

Worst helpline no. Toughest job to connect. Takes more than hour to connect.

Customer care executives disconnect the phone, if you ask any query which they dont like.

I want to close my credit card with immediate effect but they are not closing it.

Nothing is good in hdfc bank now.

Please do the needful.

I am a hdfc bank freedom credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 4893 * * 0492
Please cancel this plan and return my 1399 money

Thanks for choosing oneassist plan!
Your hdfc bank credit card will be charged with plan fees of rs1399.
Send stop oa to [protected] in next 48 hours to opt out

I applied for the credit card twenty days back through hdfc bank's agent. Till now i am not getting any confirmation message. I submit all the supporting records to your bank's agent. No response about my application. No processing messages not received. Plz solve it and process my application. My credit score is 750. Even your bank agent don't know about its process.

Hi this is mohammad rafiq i am using hdfc credit card, from last 7 years, but one month i didnt pay one customer care executive said sir, what ever charges we revert but they dint do it, after two or three month they said no one say like this. From last 4 four month i am facing lot of problem. Hdfc customer care give a miss call on my phone, when i am call on same number no one pickup a call.
I will pay what ever due on my credit card, but please i want to continue my hdfc credit card .
Please helpme.
Mohammad rafiq
[protected]

Hello sir / madam,

I do not have wallet id for my fastag. Because of this i am not able to create fastag account to recharge my fastag.

I have my rfid but when i m going to register it's asking for wallet id, in hdfc portal. How or where i can find wallet id. I have account with hdfc bank so that i would like to recharge fastage through only hdfc.

Please help,

Thanks & regards
C r bhaskar

Hi,

I had lost my Food Plus card, i am a TCS associate, could you block the card and issue the new card.There was a transaction conducted by this person on 20 Aug - 08:08 PM at JOYS ENTERPRISES PVT LT. Tried calling the customer care number provided in the balance message, but i am unable to reach the same. I am waiting for you response.

Emp id : 922804
Card no (last 4 digits) : 5776

Please resolve this matter asap.

My email : jishnu.[protected]@tcs.com

Hi,
My wife applied for a hdfc current account. I recommended hdfc since my salary account is hdfc and i have been using it for 10 years.
I raised request by proving all document on 30th sept. It is already 22 days and i have still not recieved even the account number : (We are following up everyday and the response would be you will get it today. But everyday passes with the same answer. This month we lost lot of money because of this delay. They said initially we will get the account number in 7 days and we made all payments and preparations based on that. Normally i am very patient but the response is very poor from hdfc end.

Hello there
I have not opted for any thing mentioned below. I have not received my credit card yet.
I received sms from hdfc bank that thaks for choosing oneassist plan! Your hdfc bank credit card will be charged with plan fees of rs. 1399/- send stop oa to [protected] in next 48 hours to opt out. I don't even know the company and this kind o[censored]nsolicited charging use of my card. I have not yet received my credit card, and now i am not going to accept one when i get the courier. I am going to decline the credit card and never opt for hdfc ever in future.

Please deactivate asap

Name:akash patil
Date of incident : 21/08/2018

I want to cancel my one assist membership as i am no more interested in continuing with the service. Kindly deactivate my membership mmediately and respond to my complaint. I actually requested for the cancellation a year before but did not get any resolution on the same and the customer care person also did not respond properly. I don't want this service any more as am not using right from the beginning. Kindly cancel within 2 days and respond back.
Name: pavithra h
Relationship number: 1358341
Credit card ending number:2534

Hi,
I received the below message from hdfc wherein they are claiming for me to process rs 1100000 without my permission. What is this all about?
Dear customer mandate reference no: hdfc[protected] issued to national securities clearing corpn ltd with value rs. 1100000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

Hello, i am getting almost 5-6 calls for hdfc bank credit cards/personal loan everyday. I have blocked more than 100 mobile numbers but i am still getting those calls. I dont want to activate dnd as its blocking other genuine calls from hdfc in which i have accounts. The calls which i am getting are from hdfc bank, bund garden branch.
Also, the caller always starts the call in hindi, although i am responding them in marathi. They keeps on explaining in hindi. I purposely telling them in marathi that, i dont understand what they are saying. Later they are starting the conversation in marathi. If asked them why they have not started in marathi, then some said, they are not allowed to speak in marathi. Some avoid to answer. Is the bank ashamed for marathi and marathi speaking people?
If is it so, then kindly publish it in front of media. I will be the happiest person to close my account from this bank.

My card no is [protected] my march balance was 21800 along with emi i enquired in your customer care and i was being told that total balance amount to be paid was somewhere around rs 93000 which includes everything loan and balance amount, so i paid amount of rs 95000 in the month of april. After that the balance was nil again now in this month statement you are showing the amount is rs 94000 along with some emi amount and when i enquired your representative told me that the amount is rs 94000 plus emi's which comes to around 157000 for the closure of this accounts.

I want to you ask you how are you are asking me to pay the old emi's now when i had made the total payment of rs 95000. Present emi for 18600 for the present month is ok that is acceptable but emi for the old one is not at all acceptable to me this is some fraudulent act which is played by you people to grab extra amount

I want immediate correction in this and also want explanations for these fraudulent amount

Regards
Sameer tamhankar
Cell no [protected]
Email id :[protected]@gmail.com, [protected]@rediffmail.com

My customer id is 47749168

Seriously fed upâ 

Took fuel surcharge with debit cardâ 

And taken amb @708 & 354â 

Atleast 14 times so creap...

And reviced just bit of amount

Your bank workers and manager and becoming dumb day by day

No one is giving proper reason not a single personâ 

Running bank for every 3rd dayâ 

Check cctv footage if you dont believeâ 

What u expect to do by a middle class personâ 

Amb charged @1lac

Amb charged @26k

Amb charged @10k

Amb charged @5k

Amb charged @0

Took my balance in negativeâ 

Stole my money and then convence me and my family to close accout of negative so cheap

Asked me to changed all my platinum debit card.â 

Hdfc sucks

I chose private bank for servicesâ 

They given me service of amb and surcharge for multiple times whenever they want.

I[censored] have little bit respect for yourself please look at my account deeply and study it or call me.

Kinldy kick some ass of bank people playing with money and time of customers.

I am so done with you.

Become a hopeless bank.

When you want loan and account you come to house and when we need you you cant receive our call because you are on the kashmir border. So freaking busy.

They asked me to fill form to make my account of 10000 from 25000. Who did of 25k they don't know i don't know neither inform us. Manager did inform me after asking 50 times and meeting him 20 times me and my father both are running like a bull.

And he said "might be your account is of 25000 not 10000 kindly keep 25000 for a month and notice what happens... And guess what happenâ 

Charged 354 rs on 9 july as amb. Wow. And after asking again given me # reason.

And not yet done of 10000 from 25000 limit account.â 

Lame service

Lame bank

Lame people

Lame support

Dear hdfc team,

I'am writing this complaint with regards to my cc availed from your bank which is linked with my salary account. I have been using your cc for last 3 years and timely payment. Due to the recent transfer and as per my new company policy they do not have tie up with hdfc. Hence not able to pay the cc amount. One day on of the sudden, my salary account shows a negative amount of 1.2 lac, when contacted to the customer care they mentioned due to not paying the cc amount cc team had marked my salary account in negative.
I am no more able to deposit any amount in to hdfc account. Due to which, there are lots of bounces as my all personal loan is in auto debit. I need my account to be in normal, so that i can use it again and could pay my personal loans.
Due to lots of bounces my cbil is dropped to the extend and i am facing lots of harassment calls from the agents.

May i request you to kindly look into the issue asap or else i will be in deep trouble.

Greetings

Sir, I have paid the outstanding amount on my credit card after the settlement. I been visiting credit card department at Hyderabad and provided them with proof of bank statement which clearly states the amount was deducted by HDFC credit card clearing house last month on 03/07/18 after which they asked me to allow 4 days its been 20 days i haven't got call or received any soft copy everytime i visit they ask me to come back later this is juts going on and never seems to end and the workers there are very irresponsible and will not provide any information to the customer they send information via security who works at the table what kind of service do you call this ?? I need NO OBJECTION letter as soon as possbile or should i go legal way to court or how this issue will be solved ??

mentum samuuel jeevan raj
[protected] Is card number
ref no 333322 amount 17898 paid on 30/07/18

Respected sir/madam
My name is P.PADMAJA
IAM A HOUSE WIFE
IAM USING UR HDFC CREDIT CARDS FROM 3 YEARS

AT LAST MONTH I HAD USED MY CREDIT CARD AT OVER LIMIT BALANCE
SO RECENTLY
I HAD RECEIVED A PENDING EMAIL OF 990 rs extra at total limit of pending rs--40;990/-

I DON'T RECOGNIZE THAT I HAD USED & USING MY CARD IN OVER LIMIT
I FORGOT

I HAD PAYING MY CARD PAYMENT AT CORRECT TIME OF OUTSTANDING DATE

BUT NOW I'M FACED OF OVER LIMIT USAGE CHARGE OF rs--990

I WILL PAY MY TOTAL PENDING BALANCE AT NEXT MONTH OF 1st week of my OUTSTANDING DATE

PLEASE REFUND & REDUCE MY OVER LIMIT CARD CHARGES & TRY TO INCREASE MY CREDIT CARD LIMIT FROM 40;000 ABOVE

Please check & reduced my over credit card limit charges ASAP

THANKING U SIR/MADAM
P.PADAMAJA ( BA., LLB )
[protected]

Name : cbayaprakashreddy

Email: cbaya. [protected]@gmail.com
Mobile number; last two numbers76

Transactions are not happening tried 6 to 7 times but it is failed.

Unable to view account statement and all other options access in credit card portal is blocked.

The call is not connecting to the customer care and it is telling your card doesn't have this facility.

Please rectify the problem as soon as possible, from the last couple of weeks facing the same problem.
Now it is urgent.

My name is rahul gopinath. My salary account is hdfc and i am a credit card holder of the same.Due to certain circumstances i was not able to pay credit card due for last 2 months and bank has been marked lien to my account.But 10th august i have cleared by credit card due through pay zapp app as per bank executive instructions.More over since my PF amount was credited to the same they have deducted 2 months emi due also.After clearing all the dues till now bank is not releasing my account balance of nearly 40 k.We tried to contact the customer care no & credit card Department.After continous calling once when we r able to get them they are requesting a call back and this continued for nearly 15 times and we didn't get any call till now.Kindly do the needf to release the account as soon as possible.Saddest part is that bank is not ready to give any proper response through their customer care no's which is actually for name sake.Please dont repeat the same over here.You can contact me in my mail id [protected]@live.in .Requesting your cooperation.

I am registered with DND of your bank as well as my service provider. In spite of this, I am disturbed by untimely calls, sms and emails for personal LOANs and credit cards from different mobile numbers and email ids. the latest was a call from[protected] and [protected]. When I complain to your bank, they say such numbers do not belong to them. Then, who is this rogue who disturbs me, where did he/she get my details and why the hell do they canvass for HDFC?

Is it an obligation that every salaried person should avail a LOAN or credit card from your bank? If a person does need a LOAN or card, wont he walk up to your bank, why should the rest of the public be harassed and if a person expresses his preference, why cant it be updated in your stupid database and the person left alone? I have better work to do than repeating every other day that I don't need a LOAN or a card.Have you ever heard of other's privacy?

Even the retired are not spared from this nuisance. Customer's data are shamelessly peddled to your sister concerns and other third- party rogues in the name of marketing. Does your bank have any culture, manners, decency, value and ethics?
For you it may mean business, for us it is outright nonsense disturbing us during our work, we lose continuity in our work because of this nonsense, a curse which we face for having interacted with you.

Can you stop this desperate and senseless marketing? It is more of a turn-off. If you cannot be o[censored]se to anyone, at least do not be a nuisance.
Hope the characterless ### who is in charge of sales and marketing is made aware of this.
I feel I am not the only person harassed in such a fashion.

Hello sir, my credit card amount full amount got auto debited but still i'm not able to get noc. I hope through this portal my issue will get sort out. If you need to contact further pls call my mobile number[protected].

Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card [protected] i would also request you to please clear my name from cibil as the full payment was successfully closed in a single payment. My details are mentioned below.

Name: balaji
Credit card number : [protected]
Pan # awapb7503k

Thanking you
Balaji