HDFC Bank Complaints & Reviews

Hi,
One of your representative called me and told me that i am eligible for regalia card. After understanding the benefit i opted for it. When i received the card i saw it was "regalia first" credit card.

I called up hdfc team regarding this discrepancy and asked them to close the card. The ticket number is : hbl=[protected]. But to my surprise you will people are asking me to come to your office and give a written complain or courier it.

The thing is it is not my mistake why should i waste my time in such hassle. Also after a year a bill was sent as a renew charges which again to my surprise i was told that the card is completely free for lifetime.

I have been in long relationship with the bank and also a privilege customer. Kindly help me into this else i will forsure close all my accounts with hdfc

I paid 500 for a fastag on 24 march, 2018 (Application number hfr041013). I haven't recieved my fastag till now which was promised in 7-8 working days.
Wallet got created but i haven't got the tag yet to affix on my car. And i have called on the number a hundred times but it always is busy. I want my fastag or the money back as soon as possible. This is no kind of behavior expected from such a big organisation...

Dear sir/madam,
I am DILIP SINGH RATHORE... i m using hdfc credit card .card no is [protected] . I want to closed this card bcoz I do not need it now pls there is no out standing on this card .Last month i hv use only rs.1000/-for petrol, but this card bill come rs.1978/-, so i'm very unhappy...pls help me closed my hdfc credit card.
NOTE-:LATE PENALTY CHARGES IS VERY VERY HIGHER
THANKS

I don't have credit card but u hdfc is charging 2950rs this is 3rd time why do you charge my hard earned money please pay back as soon as possible, i have complained many times, u people said my money will be paid back but never i received but in spite ur are charging me 2950 please pay back my money as soon as possible, i went to the bank and also talked to relationships manger they said it is resolved but they kept charging, i think bank can easily get rich if they keep do this.

Dear Team,

Please help me in closing the same. I am not being able to get in touch with you through Phone Banking.

Kindly send me the details on victortoppo.[protected]@gmail.com at the earliest as next month again i will be charged EMI.

What will be the foreclosure charges?
How much is the balance amount?
What will be the final payment amount?
How should i make the payment?

Sir
i am a salaried govt. Employee. I need a loan. Accordingly i have done the legal formalities with the bank personal through online. They assured me to give a loan for purchasing a plot. As per their instructions i have collected the documents need for the loan. But now a days they did not send any bank officials to me, as they promised to do so. When i personally visit our local bank, the bank official refused to give me loan, saying that there is no facility to giving this kind of loan by hdfc bank, agartala, tripura. The mobile no. Of the bank official is [protected]/[protected]. Who assured me about sanction of the loan. The correspondence of e-mail and sms are attached herewith. Thanks

R/sir
Strongly notable this personal loan accounts of hdfc bank
[protected], 18236776
These accounts are not mine
These accounts onner (Holder) name is mukesh kumar s/ parbhu dayal
He lives in dehli

But these accounts are showing in my cibil report
Please immediately inform to cheif ofhdfc bank
That trace out of deafolter person
My name also mukesh kumar
But my father is different
My father name is tej ram
I have only one salary account in sbi main branch ajmer (Rajasthan)
Pls. Immidiatly inform to hdfc bank
That mukesh kumar s/parbhu dayal and
Mukesh kumar s/ tej ram is two another - deferent person
Please help me to rectify this mistake
Thanks
Regards
Mukesh kumar
Crpf srinagar (Kashmir)

Dear Sir,
I am Rahul Kumar, actually I was Registered a complaint was 9th August regarding for the same, and HDFC Bank Representative has called me and told my money will be reimburse withing 24-72 Hours bt still my money note reimbursed and now again they deduct my balance again...it is false commitment from them and this time it's cant tolerate by me so now i would like to decided that i will close my account from HDFC Bank...
Name: Rahul Kumar
AC. No.: [protected]
Mobile No.: [protected]

I have taken hdfc life insurance from coverfox. This is alcually a ulip plan. Now they have not informed me about auto debit thing. So i asked hdfc life to help me in proving form for auto debit. I have sent form along with cancelled cheque. Also i have asked them about the charges if any. They have not informed me and deducted amount from my savings account. They are cheating customers.

I have travelled from nasik to manmad on 12/08/2018. I paid manual toll, but an amount of rs 135 at pimpalgaon baswant plaza & an amount of rs 130 at chandwad plaza was deducted from my fastag account.

When i was not at fastag lane, the amount should not have been deducted from my account.

Kindly arrange to make refund of the deducted money.

My vehical transaction reference is mala851cljm786855
My mobile no is +91 [protected]

Loan account name vijayagandhi a
Loan account no, 58073375
Tiruvannamalai branch

My emi was due on 05 aug, 2018 and i have sufficient funds available in my account but so far the emi has not been debited. Can you please look into it and do the need ful as in my online portal it still show unpaid. My fear that i would be charged for late payment or extra interest.

Thanks

Dear sir,
I have made wrong transaction below.

The fund rs.3000.00 had been transferred to the incorrect account number of imps[protected] under the ifsc code icic0000587 on 11-aug-2018.

It should be transferred to the correct account number of[protected]

Now plz guide how my money will get refund to correct account.

Kindly confirm process to reclaim back of wrong transaction.

Nandhini s - saving account - [protected] - customer id[protected]

I am using hdfc credit card and without any prior intimation you have detected an amount of rs.1, 399. Kindly cancel this plan and request you to refund the amount of rs:1399. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

Do reply me asap.

Deducted date : 03 aug 2018
Name : sourav kumar pany
Mob : [protected]

Hi, i have entered into a settlement deal with hdfc bank to settle my outstanding credit card dues on 19/06/2018 and i had been assured that my cibil report will carry details of the payment and will be marked settled with zero balance. But that didn't happened even after going for the settlement and paying off the agreed amount by cash on 19/06/2018 my cibil report carries the payment details and is been marked as 'written off'. This is not done, when the arrangement is being made for a settlement how the bank take a u turn and mark the account as 'written off'. I am quite upset as i didn't expected such a reputed bank to go back on its commitment.

Sharing relevent details below...

Credit card no - [protected]

Settlement amount - rs.35000/-

Date of payment-19/06/2018

I have applied for a pl via bank bazaar and submitted all my documents online on 23rd july[protected]. Due to incompetent employees my application was on hold but no intimation sent to me regarding it. I got a message with my contact person for this loan (Damini 1 - [protected]). Nobody responded in that number. I kept on calling both bank and bank bazaar customer care to understand why it is not moving any further. Both were blaming each other but not arriving at any solution. Finally i got my loan approving executive contact details from bank customer care (Charan reddy - [protected]) to understand the status on 02nd aug. I tried contacting him to understand the issue in detail. First time when i called he listened to my concern and said he is out so he will call me back and asked me to call back after sometime. He had asked me to share the application number. After that when i tried reaching him multiple times, he didn't pick my call and no courtesy to respond to a customer who has been with bank for more than 10 years.

Later i got a call from his team member (Yuva - [protected]) saying his manager asked her to connect with me. The executive explained saying that bank bazaar executive had screwed my application and incorrect details were provided. So we cant proceed with that application. So she had advised she will apply for a fresh application directly with the bank. Very next day ie 03rd aug executive came to collect my physical documents to my client's place. For my current address proof i had given my rental agreement which was in my husband's name and i gave marriage certificate to support it. I already told that i have online copies for gas bill and passbook. The commitment from them was within 2-3 working days the loan will get processed and disbursed.

After a day, i was getting multiple verification calls to check for the details which was annoying.in a day i got 3-4 calls to verify the same. Being a customer with you for a very long time and for a loan of inr2.5lakhs required such a vigorous process of verification. Knowing that i work out of client's place, the executive had gone to my office to verify which is of no-use.

I had to call yuva multiple times to check if everything is right or not. Then she would like this is not accepted, can you send a different current address proof. It's bank job to call up the customer to ask for further documentation and not to expect the customer to call up the executives for the status. On fri morning i called yuva to check again the status. She responded saying nothing is pending and everything is alright. By today it will be processed and i will call you in the evening. I told her please confirm by evening and weekends i am out of station. She didn't mention anything and said i will call you in the evening. No call received till today morning.

But saturday i got a call from another executive saying i am waiting at your residential place and can you confirm. I said i am out of station. Ideally if a person is coming to verify the address has to call before coming to the place. And i have already told them i am out of station. Today morning i called up yuva to understand the status. Called her twice but no response. Some other person picked up saying she is in a meeting.

I am really frustrated with all the incidents happened to me for a very small amount of loan. Pathetic services from the bank side by giving false claim saying your loan will be processed within 2-3 working days. No response from the executives to give the correct reason and explanation. My main purpose of availing a pl is for an emergency. Now i had arranged through an other source temporarily hoping this will get processed early. But i lost all hope on this loan.

I am very sure that i would never go for any services with your bank in the future after such a bad experience.. Is this your customer service to treat a customer like this. I had so much mental pressure from all the executives i have interacted but my loan is not yet processed. Communication level of your executives was extremely bad that i cant understand when they called me for verification. There is no way for me to track my application online even after getting the link to track. It is not working.

I would like to know if there any possibility that i would get my personal loan which i had applied for. My application number is 59798506 which in-principle approved on 6th aug. I would need speedy resolution on this along with compensation for the amount of calls, messages, time and mental pressure received.

Kindly let me know what i can do further on this. For your further queries you can verify the messages and calls i made to the above mentioned phone numbers.

Thanks

Hi,

This is in reference to the transaction made in my account under the header of depository charges, without any intimation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 13 aug 2018 under the name of depository charges.

For your kind information, i do not even possess a de mat account.

I demand an explanation for the above deduction.

Also, i request you to please refund the deducted amount to my savings account.

Thanks and regards,
Soorya elango

Bank : hdfc perungudi branch.

Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 50000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

Hi i am darshan my bank account no. Of hdfc bank is [protected] i visit the branch o[censored]ttam nagar also when my balance was 50 rs to close this account i handovered the debit card, chech book etc they also provide the receipt & told that in a week my account will close i lost that receipt but after 5 months my account not closes by hdfc bank and they charging every month 600 rs on the basis of maintenance charge. This is very bad image of hdfc bank for making money they still not closing my account. Please help me to close this account. Till now they charged -5000 rs what i do dont know i will not pay huge amount to close this account. Please help.

Yesterday when passed through rasampalayam toll plaza i got ticket for up and down journey rs 65 ticket no b6679855cz818 booth and operator no sps&60107 on 11.08.2018 car no tn60ac7555 at 12.54 pm but fastag also debited from my fastag a/c rs 45 simultaneously so kindly return back that deducted amount to my a/c but your message you mention as velanchettiyur toll plaza

I have received verification calls to my office desk, verification got completed successfully, when i checked my status i saw this msg online as 'disapproved' application

Status:- disapproved

Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

What the hell is this,, when i never got any letter, how could they say that they sent a letter?

I saw the status and understand which is got disapproved due to not responding the letter copy which is sent from you for me. Let me know which address you sent the letter, because i didn't not any letter copy from hdfc bank.

I already wasted 10-15 days on it... For god sake tell me the reason so that peacefully i can choose credit card from some other bank rather than wasting my time on this.

If i am not eligible for credit card please put back my all document that i had been submitted to your executive.