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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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HDFC Bank reviews & complaints page 903

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E
Elegant's Rule
from Srinagar, Jammu and Kashmir
Aug 16, 2018
Resolved
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Address: 190020

Dear hdfc team

I got to know from customer support no. That my card has been pre closed because i have used card on some banned website which i don't know of and neither i got any text, call or email for the same, and all my emi's are preclosed and i have to pay in one go which is not possible for me because i have a limited source income, and i cannot pay in one go and by chance if i have used card on banned website i must have been warned i have been with hdfc from past 2 years and none of my payments are missed any time in this period, i have no intention to keep your money and i want to repay but this will not be possible for me and let me know one more thing before closing my card permanently why have, nt you let me know about that banned transaction. I hope you will look into the matter

Thanks & regards
Amir khan
[protected]
Card no :- [protected]
Sep 26, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance
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    A
    ananthulavijaykumar
    from Hyderabad, Telangana
    Aug 16, 2018
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    Address: Nalgonda, Andhra Pradesh, 508213

    Respected sir!
    I vijay kumar ananthula r/o suryapet (508213), sir i have been worked with hdfc life[protected], please process my pf settlement and any required documents are to be subbmitted please initimate me to finish the followed process, here am enclosing the following details for further process.
    Thank you sir!

    A. Vijay kumar
    Emp code:145861
    Pf no: mh/ban/211273/131258
    P[censored]an:[protected]
    Contact:[protected], [protected]
    Mail: a. Vijaykumar. [protected]@gmail.com
    HDFC Life customer support has been notified about the posted complaint.
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      P
      praveenkumar cherukuri
      Aug 16, 2018
      Resolved
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      Resolved

      My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of oct 2016i had called customer care and raised a request to close my account as i did not want to use the account and they asked me visit home branch. But it is different place and will take 1 day for me to travel the home branch i didn't do it. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). After some days my old company settled some amount in that bank account. They deducted that amount as i am not maintaining balance 1 year back and now the balance is showing - 5000. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
      Sep 25, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 18, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Our branch official ms. Susmita has responded to you through email. Please check your email inbox and revert to her in case of any pending issue.

      -Anay
      HDFC Bank Customer Assistance
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        S
        Surya Kant Upadhyay
        from Hyderabad, Telangana
        Aug 16, 2018
        Resolved
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        Resolved

        I applied for a New Credit Card through HDFC Bank website, and it asked to filled up the details and next day I had received a call from HDFC Bank executive. And Submitted the form via ref 18H[protected]N, I handed over the documents ie Salary Slip, Aadhar Card Copy, Duly filled up form on 2nd Aug to the executive who came for the pickup. Being existing HDFC Bank Customer, they should process it faster.

        This is 13 days to go now, don't know a single status as of now.

        I have Card of the banks in which I don't have any relationship, and they given me the card with over 5Lacs of Limit, but don't know what wrong with HDFC Bank. Even I'm customer of them.
        Sep 21, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 17, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We observe that an incorrect application reference number has been provided in the post. Hence we request you to provide correct 16 digit application reference number to assist you further in this regard.

        -Manoj
        HDFC Bank Customer Assistance
        Aug 20, 2018
        Updated by Surya Kant Upadhyay
        Manoj It is shocking, See the snapshot of Ref No I got from HDFC, The person name was Sukhdev who collected the document.. I have his number as well.

        Aug 20, 2018
        Updated by Surya Kant Upadhyay
        Oops you are correct, it is 18H[protected]N1

        But now it is about to 20 days to go.. I am your customer.. And this is the something for existing customers..? Even I submitted the income proof, adhaar card etc..
        Manoj It is shocking, See the snapshot of Ref No I got from HDFC, The person name was Sukhdev who collected the document.. I have his number as well.
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          C
          Chandan B V
          Aug 15, 2018
          Resolved
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          Resolved

          I am chandan, hdfc bank customer since 2013. I currently don't live in india and not making much transactions. However, i noticed that amb charges are debited from my account without my authorization in the month of august two times on the same day - 09 august 2018. (Rs.354 + rs.354). I kindly request you to refund all this amount to my account. If you are not going to refund my amount i might have to close this account for sure & compliant against this.
          Name : chandan b v
          Branch : hdfc koramanagala branch
          Sep 18, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 18, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We note that our Branch Official Ms. Sindhu Jayachandran has emailed you on August 16, 2018, to address your queries and concerns. Please feel free to reply on email in case any further clarification or assistance.

          -Manoj
          HDFC Bank Customer Assistance
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            R
            Ram singh bhambhu
            from Siwana, Rajasthan
            Aug 15, 2018
            Resolved
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            Resolved

            Address: Jaipur, Rajasthan, 303702
            Website: WWW.consumercomplaints.in

            Dear sir,
            I am ram singh bhambhu i have credit card used this card limit was 15000 i used complete limit and i do not make payment from last 3-4 month but now i want to deposit payment in one shot and active my card after, recieved pmt from my side.
            Now i want to help you that i used credit of 15000/- but now my econonic condition is very poor so please make my settlement minimum to minimum amount.
            And provide me letter on quickly.
            So i can deposit my pending amount.
            Sep 17, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 17, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            With regard to your Credit Card, we request you to contact our Debt manager at [protected]-702.

            -Manoj
            HDFC Bank Customer Assistance
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              H
              Hariompan
              from Delhi, Delhi
              Aug 15, 2018
              Resolved
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              Resolved

              I had got the message in last week of June 2018 that my 41499 rs is reversed from flipkart.

              But in 15th July bill and 15th August bill it is not reflecting. Customer care has no clue on it.

              Recent Complaint no . :- [protected]

              Earlier on July end I have also got the mail that issue has been resolved and the credit limit is restored.

              But I was painfully surprised to see the bill on today that the credited amount is nowhere in the statement.
              Sep 30, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Aug 16, 2018
              Updated by Hariompan
              Still no response!!
              Aug 17, 2018
              Updated by Hariompan
              Awaiting the response!!
              Verified Support
              Aug 17, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

              -Manoj
              HDFC Bank Customer Assistance
              Aug 17, 2018
              Updated by Hariompan
              Thanks, but what about the amount reversal. It is already 2 months past the reversal from Amazon.

              Please provide the timeline for reversal in my account.
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                C
                Changani
                from Erode, Tamil Nadu
                Aug 15, 2018
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600062

                I have closed my personal loan on hdfc bank on august 1st week itself though i have closed my personal loan as per bank process but unfortunately bank is still detecting charges from my account on 13th august rs.236 and 14th august rs.590 this made us feel bad about hdfc bank and it's process i need back my money as soon as possible it's in need o[censored]rgent please take action against this complaint and return my money back.
                Sep 18, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 16, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We note that the debit of Rs. 236.00 on August 13, 2018, pertain to EMI returned unpaid due to insufficient balance in the month of July 2018. Your personal loan was foreclosed by you on August 03, 2018. In case of any further clarification or assistance, please feel free to email at [protected]@hdfcbank.com.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  Akshay Agarawal
                  from Lucknow, Uttar Pradesh
                  Aug 15, 2018
                  Resolved
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                  Resolved

                  Address: Lucknow, Uttar Pradesh, 226001
                  Website: hdfc bank

                  Bank deducted money from my bank account without informing me. I dont know what the hell is this amb charges if you are deduct charge then u should inform first. Rs 531. For the month of june. I[censored] say that i have to maintain my balance then u tell me when i opened my account in the end of june then how to maintain it for the full month. Details are below please get it solved this amount is not bearable
                  07 aug 2018 amb chrg incl gst for jun2018-mir[protected] mir[protected] 07 aug 2018 531.00.
                  Sep 21, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 21, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Our branch official has Ms. Priyanka Srivastava has contacted you and addressed your query. For further assistance, you may contact her on [protected].

                  -Anay
                  HDFC Bank Customer Assistance
                  Sir, my id deactivated. how can I activate my ID
                  Hi,

                  On 21th jul 2018 I have requested for account closure in one for the HDFC branches even processed all the forms. Even cleared my negative balance, Today again i got a message from HDFC bank saying that you are charged with 600/- for non-maintenance of account. Like what is this???
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                    P
                    pukhrajbabal
                    from Hyderabad, Telangana
                    Aug 14, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110045

                    Sir,
                    I am a hdfc account holder and using my debit card for withdrawing an amount of 10000 from a sbi bank atm. After providing my pin i m just waiting for cash but cash not dispensed and a message of transection time out shown on screen and money debited from my account.
                    Atm id hfnc[protected]
                    Atm address. Palam colony rajnagar part 2
                    Main jewellery market delhi.
                    Date of transection.21 jul 2018
                    Last four digit of my debit card 2103
                    Ac no. [protected]
                    Mobile no [protected]
                    [protected]
                    [protected]
                    Thanks sir
                    Sep 19, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 16, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We note that the disputed transaction is already credited to your account on August 01, 2018. Please login to your account online to verify the same.

                    -Anay
                    HDFC Bank Customer Assistance
                    Hdfc bank deducted 531 rupies and 457 rupies from my account without informing. . As AMB charges.
                    Dear sir/ madam i have a account in hdfc in sringar branch alamgari bazar.i want to close my account but there staff not vlose my account .ladt 4 months i go many times but still not close my account.my cellnber is [protected].
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                      N
                      nisha1709
                      from Muzaffarpur, Bihar
                      Aug 14, 2018
                      Resolved
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                      Resolved

                      Address: Ranchi, Jharkhand, 834001
                      Website: hdfc

                      This is nisha hansda. I am hdfc credit card holder. I don't have any saving account in hdfc bank, once i had received a call hdfc life (Dated:12.07.2018) offered me life policy, i am agreed to take a proposal, but after few minutes i have decided to withdraw the life policy application, (Proposal no. 20591240, application no.[protected], so i had talked with hdfc life executive rajesh kumar (#[protected]) to cancel my proposal, he told me to give a mail to cancel this proposal (Mail sent to: rajesh. [protected]@hdfclife.in & [protected]@hdfclife.com), as per instruction i had sent them a mail on 12.08.2018, where i had clearly mentioned not to debit my credit card & cancel my proposal but they have debited rs.20900/- my credit card on 13.08.2018 even after receiving my mail, after vigorous followup on 07.08.2018 i got a mail from hdfc life customer care that they have returned/credited (Rs.20900/-) my cancelled policy on that account from which mode i have paid, policy payment mode was auto debit from my credit card * * * 9463. Hence i checked my credit card statement, where i found that the amount did not credit till date 14.08.2018. When i sent a mail to hdfc credit card (Hbl=[protected] they have confirmed me through the mail they didn't find such amount. And when i contact with hdfc life (Hdfcsl=[protected]' proposal no.[protected] they have given me such payment refund details: payment no. 9206910 on 07.08.2018 arn no.[protected].

                      Apart from all that, the amount was still pending to adjusted in my account. Where is my fault hdfc kindly resolved this query.

                      Undernoted details for your reference :
                      Policy no. 20591240
                      Dob: 17/09/1985
                      Mobile no. [protected]

                      Hope that i will get a justified response in this regard to get back my refund rs.20900/- on time,
                      Sep 23, 2018
                      Complaint marked as Resolved 
                      HDFC Life customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 16, 2018
                      HDFC Life Customer Care's response
                      Hi, kindly inform policyholder to check with HDFC credit card and share the provided payment and ARN No. for refund status.
                      Aug 16, 2018
                      Updated by nisha1709
                      Policy no. 20591240, Payment No. 9206910 on 07.08.2018 ARN No.[protected]. Given by hdfc life on 08.08.2018 but on 14.08.2018 hdfc credit card customer care (query no. HBL=[protected] confirmed through a mail that they have not received this amount. &they suggest to contact with service hdfclife Kindly check where is this amount & pending level.
                      Verified Support
                      Aug 16, 2018
                      HDFC Life Customer Care's response
                      Hi, kindly inform policyholder to share credit card statement from date of debit to till date on [protected]@hdfclife.com from registered email Id to have the same checked.
                      Aug 16, 2018
                      Updated by nisha1709
                      I had visited your hdfc branch to get statement of 07.08.2018-till date transaction, but they are not able to provide me specific date statement. I don't have any saving account in hdfc bank, so i am also not able to send you any pdf copy of aug18 statement before Billing date. And for your knowledge my Billing date is 18 aug 2018, so i had alredy submitted netbankin details of entry to hdfc life services through query no. HDFCSL=[protected] & HDFCSL=[protected], I am not able to submit aug2018 statement, coz my bill date is 18.08.2018, before that statement generation is not possible, i alredy talked to customer care services helpline too, they also told me before 18.08.2018 its not poosible, and i am truly worried about that before billing date if this amount of Rs.20900/- is not adjusted in my statement, (which is alredy refunded), it could be a chargeable for me, without any mistake done by my side. My request to hdfc life to contact to hdfc credit for further detals. Where is the problem
                      Aug 16, 2018
                      Updated by nisha1709
                      I am in a regular touch with credit card service care & hdfc life in mail, but no one resolved my query. Hdfc credit card confirmed by mail on 14.08.2018 they are not getting amount & hdfc life confirming in mail they have sent the aforesaid amount.
                      Aug 17, 2018
                      Updated by nisha1709
                      My query is still not resolved, hdfc credit card sent me hdfc life & hdfc life sent me hdfc credit card deptt. What i do.. i am frustrated with hdfc this attitude, my last experience with hdfc was good but at present hdfc disappointed me.
                      Aug 22, 2018
                      Updated by nisha1709
                      My query & payment still pending in hdfc life. All the customer care service providers are not given me satisfactory reply.
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                        P
                        prash2011
                        from Mumbai, Maharashtra
                        Aug 14, 2018
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560091

                        I have received the following sms from bank:

                        Dear customer mandate reference no: hdfc[protected] issued to mswipe technologies pvt limited with value rs. 7080.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                        I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
                        Sep 20, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 16, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please visit the nearest branch and submit an application for cancellation of said ACH mandate instruction. Branch locator link: https://bit.ly/2Hqff0y

                        -Manoj
                        HDFC Bank Customer Assistance
                        Verified Support
                        Aug 17, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Manoj
                        HDFC Bank Customer Assistance
                        I have done payment of fees at IGNOU on dated 15/08/2018 with transaction ID [protected]P_8 and payment ID [protected] with my credit card to MERCHANT - IGNOU1358369 . kindly refund my extra amount.
                        Case id [protected]. Dt. 9.8.18.

                        Dear officer
                        from last three days calling customer care regarding statement
                        already register complaint on 5th and 6th of august
                        of not receiving statement on email
                        last statement received on 6 th june
                        your officers says statement already email
                        but not showing in my email
                        pls do needful
                        Arif61's reply, Aug 9, 2018
                        no reply from 3 days
                        Sir,
                        My id deactivated at the time of credit card activation due to server problem .
                        please inform me, how can activate id .
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                          R
                          rohankande
                          from Nashik, Maharashtra
                          Aug 14, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 422101

                          While making payment for train booking through IRCTC, from my
                          HDFC A/C No [protected];
                          IFSC: HDFC0000012,
                          Amount of Rs. 5681/- Is got debited from my above said HDFC Bank account, but same is not credited to IRCTC for train booking and my train booking also got failed.

                          Ref No.[protected];
                          Narration, [protected]/PAYTMIRCTCECATERING, Date 13 Aug 2018.

                          I mailed as well as call to HDFC customer care 20 to 30 times, but fail to get in touch with customer care, customer care is not at all of any use. I am not getting any clarity about my payment status. So please try to resolve my issue as soon as possible.

                          I have Attached Image of transaction detail, please go through that for reference

                          Thanking You

                          Gaurav Kande
                          [protected]
                          [protected]@gmail.com
                          Sep 21, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 16, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                          -Anay
                          HDFC Bank Customer Assistance
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                            V
                            Vikram Subramaniam
                            from Tenkasi, Tamil Nadu
                            Aug 14, 2018
                            Resolved
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                            Resolved

                            Address: 560066

                            Today unnecessary deduction happen from my account... Nearly 2500 as deducted it looks like fraudent... I want my amount back... Please check and let me know how this was happen this is my account and this is corporate account which is zero balance account... Really i am pissed off to being a customer of hdfc and really really i m unhappy... Please take action on this immediately... Please call me @[protected]
                            Sep 15, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 15, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                            -Manoj
                            HDFC Bank Customer Assistance
                            I just want to know, why I have been charged approx. ₹ 800 every month, it`s continually happing from last 8 months.

                            Registered No : [protected]
                            Registered Email : [protected]@gmail.com
                            Pls stop the service on my credit card
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                              gjain080990
                              from Gurgaon, Haryana
                              Aug 13, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110045

                              I am cc holder since last 4-5 years, and recenty paid my oustanding of rs 1, 53, 329, however after clearing my outstanding still i have got the boll for rs 1420. How is it possible. I requested them to waive off the charges and after paying off 153329 they can not even waive off 1420... Such a great service. Amd now for rs 1420, i am getting calls wherein my limit is 2, 53000. Isn't that amazing.
                              Sep 28, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 16, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that, dues on your credit card pertain due to the debit of GST which remains payable by you. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Dear sir/man,

                              I have a issue with your bank and I don't get any positive solution for my complaint. I already paid settlement amount of rs.35500. But I can't get any No dues letter and bank show outstanding amount. I'm not be able to do payment right now. So please request to you solve it.

                              Thanks
                              Sunny Sharma
                              [protected]
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                                S
                                Sahare Amol
                                from Solapur, Maharashtra
                                Aug 13, 2018
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 401603
                                Website: WWW.HDFCBANK.COM

                                Mr. Amol baburao sahare.
                                At. Jabhalichamal, tal. Jawhar, dist. Palghar
                                Silvassa road.
                                Near plastic company
                                Mob no. [protected]

                                I joined my services in one of the privte sector banks jawhar branch. Branch code 2865 as a (Bso) branch sales officer on 01.12.2014 and subsequently based on my performance i was promoted to pb (Personal banker) in jan 2018. On my promotion i was transferred to a different section as per transfer policy of the bank, which i accepted gracefully and joined there on roll. Since my joining at my new job roll as a personal banker i was being constantly mentally harassed by my personal autroser (Pba) rohit ahire, empoley code - r10957. For processing the credit proposals without following laid down procedures and guidelines of the bank. I complained against this to the branch through letter on 02.07.2018 and meet and discuss for branch manger it on 06.08.2018 but no actions were taken against this, on the other hand i started getting threats to transfer me to an interior branch, which caused me even more mental harassment.
                                Meanwhile my parents who are fully dependent on me also developed some serious medical problems, so i had to submit my reversal request on the medical ground of my self which was declined by the central office stating the reason as reversal cannot be accepted on medical ground of self. So i was left with no other option but to submit my resignation under such conditions on 02.07.2018 and to leave for my self town to take care of my fully dependent ailing self. Since then i am on leave without pay and waiting for the management’s response in this regard but till date i have not received any communication from the management except a letter from my regional office mentioning that even my resignation cannot be accepted stating the reason as my resignation does not hold merit for recommendation to the higher authority due to non-serving of active service period of three months in the bank. I have been seeking guidance in this regard from the management since that time, but nothing has happened till date. I am now not only mentally harassed but also financially exhaust causing me nightmares and a lot
                                Sep 16, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 14, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                                -Anay
                                HDFC Bank Customer Assistance"
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                                  P
                                  Priya yadav srivastava
                                  from Bengaluru, Karnataka
                                  Aug 13, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560076

                                  This is priya. I have loan in bank account hdfc, paid loan amount on time. Infact it gets auto deducted everytime.

                                  But from last two months, i am seeing that unnecessarily emi rtn is charged of around rs.236 0n 13th of august and rs.433.51 on 9th of july. There is no way to contact customer support hassle free. I am just loosing trust on hdfc as they said that all rs.4853 will be deducted every month for emi but now twice or thrice hdfc is deducting money from my account which is more than which was promised.

                                  After all the deductions, i am not even getting a single message of debit of amount however, before the payment of loan amount, each and every day messages are being sent.

                                  I have plans to take these issues to media houses now. Hopefully we will get our hard earned money back from these financial terrorists called hdfc bank.
                                  Sep 14, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 14, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Hi,
                                  I have an HDFC nro account at Vijaynagar Bangalore branch. AMB charges have been deducted multiple times for the account.
                                  Account number:[protected].
                                  Please help resolve it.
                                  Thanks,
                                  Santosh
                                  Card No. : 4893XXXXXXXX4728

                                  Total Debits : 1399.00

                                  Total Credits : 0.00

                                  Transaction Date: 07/08/2018
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                                    J
                                    Jeyaprakash Narayanan
                                    from Bengaluru, Karnataka
                                    Aug 13, 2018
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                                    Address: 560070

                                    I'm jeyaprakash from bangalore. I have booked fastag on 20th july and still on august 13th, i have got no tag and no response from the team. Have called them 3 times and told that they were supposed to send in 7 days. The second guy asked to send a mail and was sent to the i'd which he gave. Still i have got no response to it. What should i do now?
                                    Dear Customer,

                                    Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      B
                                      bgupb9194h
                                      from Bhubaneshwar, Odisha
                                      Aug 13, 2018
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                                      Address: Burdwan, West Bengal, 713301

                                      I received sms from hdfc bank that Rs.2999/- deducted from my credit card to one assist plan on 20.07.18. in the name of ONE ASSIST MFEE without my permission.

                                      Please deactivate the service and refund my money.
                                      Date of incident : 20/07/2017
                                      Hdfc credit card no. Xx5640
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                                        S
                                        shweta vispute
                                        from Mumbai, Maharashtra
                                        Aug 13, 2018
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 411041

                                        Hello sir,

                                        This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.
                                        Kindly be informed that an amount of rs 885.00/- was deducted from my savings account on 13 aug 2018 under the name of depository charges. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if i don't use the account, still would be charged then i would have closed the account. Nd after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

                                        Also, i request you to please refund the deducted amount to my savings account.3232716
                                        Thanks and regards,
                                        Shweta vispute
                                        Sep 16, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 16, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        The charges levied to your account on August 13, 2018, pertains to Annual Folio Maintenance charges (FMC) for your Demat account. Service Tax & Education Cess is levied separately. The FMC is levied after giving adequate advance intimation in the billing statement. Effective September 01, 2010 there is a revision in the ‘standard’ tariff with respect to the Annual Folio Maintenance Charges (FMC) from Rs. 500/- p.a. to Rs. 750/- p.a. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                                        -Manoj
                                        HDFC Bank Customer Assistance
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