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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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Y
from Bengaluru, Karnataka
Aug 20, 2018
Resolved
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Address: 560055

Hello good afternoon, this is yeshwanth kumar from bangalore. I am existing customer of hdfc bank personal loan. I took personal loan in the month of may 2018.

Due to some personal emergency i have taken personal loan and now i want to close the same on top most priority. Due to some sensitive personal emergency i need to close this loan by this month end. I have taken a dd in the name of hdfc bank ltd - personal loan department-5343483.

I am ready to pay the additional closure charges. Someone please help in closing the loan account on top priority.

Since its a personal loan, it is mandatory to pay 12 months emi. As a exception kindly close the loan with additional closure charges. Very badly i need to close the loan.

Regards,
Yeshwanth
[protected]
Sep 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
HDFC Bank Customer Care's response
Dear Customer,

We note that our team has responded to you through email on August 18 2018, 06:29 PM vide email Interaction ID: HBL=[protected]. In case of any further clarification or assistance, please feel free to reply to us on email.

Anay
HDFC Bank Customer Assistance
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    Vikam Roy
    from Chandigarh, Chandigarh
    Aug 20, 2018
    Resolved
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    Website: www.hdfcbank.com

    Hdfc bank has constantly deducted moeny from my salary account since 10/8/2018, amounting to around ₹3503 till now. I did not receive any intimation through email or text message from the bank before they started deductions.
    I have been trying to call hdfc customer care since the last 5 days and nobody simply picks up or goes on hold for 15 minutes. Once a customer care person did attend my call but redirected it within 10 seconds, saying this is some other department's problem.

    I also dropped a mail at [protected]@hdfcbank, and even they haven't replied as of now.
    Please do the needful in getting my money back as soon as possible.
    Oct 2, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 20, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID - TTU[protected] in the subject line. Will assist you better.

    -Anay
    HDFC Bank Customer Assistance
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      P
      Prashant Chavda
      from Mumbai, Maharashtra
      Aug 20, 2018
      Resolved
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      Address: Ahmedabad, Gujarat, 380005
      Website: Hdfc

      Dear sir,
      I have made one neft on 13.8.18 but that by mistake and after few minutes i have mailed to cancled the neft by koteshwar branch, ahmedabad. But still i am waiting for solution. While i have cancled neft on same day. I am requesting you to solve my query as soon as possible.

      Reference no: n[protected]

      Regars,
      Prashant
      [protected]
      Sep 24, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 20, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, registered contact details, transaction details and the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance"
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        M
        mohamesh
        Aug 20, 2018
        Resolved
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        Address: Rangareddy, Andhra Pradesh, 500072

        I also joined this scheme after an agent wrongly convinced me about the attractive return after 5 or 7 years. I joined in this hdfc sampoorna smrudhi scheme in february 2012 and going to complete 7 years in february 2019. My premium was 50, 000/- annual and extra taxes, i paid 3.5 lakh + plus taxes as premium so far. After receiving message from hdfc life for maturity claim. I have gone through the maturity amount in portal and it showing as i will get at sum assured 270000 + 28000 bonus

        Please guide how can i file a case on hdfc in consumer court or irdi
        Sep 20, 2018
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Aug 20, 2018
        HDFC Life Customer Care's response
        Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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          J
          jK PANDEY
          from Mumbai, Maharashtra
          Aug 21, 2018
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          Address: Basti, Uttar Pradesh, 272001

          Hdfc stopped ECS and i assume loan closed but after 06 month i have received notice then i have foreclose my loan no 29367978 but in my cibil reflected writte off ...why

          As as Bank, At-least inform before notice on phone and mail. ECS should not stopped before loan closure. I am facing issue in new loans
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Rahulpatel1311
            from Vidisha, Madhya Pradesh
            Aug 19, 2018
            Resolved
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            Address: Dewas, Madhya Pradesh, 455001

            My salary account (In hdfc bank) was created in my first company, so once i left the company due to some resion, i did't maintain the balance due to unemplyement. After approx 1 and half year i transfered the amount into hdfc bank, they deducted 8400 rs from my account, the amount i takento my friend for some important work. And i dont have money now. How could i manage? Hdfc had to stop my account after 6 month if i were not using my account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason in 2016 and i see that i have rs -8400 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.
            Sep 22, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 22, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We confirm our branch official Shweta Mishra has sent you an e-mail to assist you with your query on[protected]: 41. Should you require any further assistance, kindly contact our bank official Shweta Mishra at shweta.[protected]@hdfcbank.com.

            Anay
            HDFC Bank Customer Assistance
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              K
              K. Arun Krishnan
              from Pune, Maharashtra
              Aug 19, 2018
              Resolved
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              Resolved

              Address: 411015

              A refund of amount rs.999 had been successfully processed from "myntra" to
              My credit card account. However, there is no such amount been credited to my credit card account.

              Myntra have shared me the reference number and requested me to connect with hdfc bank to validate the refund transaction.

              Following are the details:
              Amount - rs. 999.00
              Bank reference number - 74056638164816307047692

              Please refund me the money and since i have been charged with unnecessary late payment and finance charge from hdfc bank, i also need these to be reflected in my account.

              Looking for a positive feedback from your end.

              - arun krishnan / [protected].
              Sep 21, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We request you to provide us with the debit transaction date, merchant name and amount along with refund confirmation from the merchant to [protected]@hdfcbank.com to enable us to assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                V
                vedhavalli
                from Chennai, Tamil Nadu
                Aug 19, 2018
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                I am a hdfc bank credit card holder. My card dint even activate yet. The bank has auto debited with opening balance rs. 3, 899/-, and debits of rs. 494.04/-, finace charges of 139.25/- from my credit card number ending with 6668 and asking the total amount due for rs 4, 533/- without my concern on date:13/06/2018. I am not interested about this service and don't want this membership any more,. So cancel the membership and refund this debited amount of rs 4, 533/-

                Name :- vedhavalli m b
                Mobile no. :- [protected]
                Credit card number ending :- 6668
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Greetings from OneAssist!

                We're sorry for the inconvenience caused. We've escalated your case to the concerned team. You will soon receive a call back from our team. Appreciate your patience in interim.

                Regards,

                Devendra,

                Team OneAssist.
                Dear Customer,

                We tried calling you several times. But the call was disconnected from your side. Request you to share the Bank statement of the amount deduction. To assist you further.

                Regards,

                Devendra,

                Team OneAssist.
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                  Y
                  Yogeshwar Chindarkar
                  from Mumbai, Maharashtra
                  Aug 18, 2018
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400075

                  My wife applied for home loan. Name - pradnya yogeshwar chindarkar. We bought flat in ulwe. Venus skyline tower name. Builder company name venus sublimes. Applied for home loan in chembur branch & the executive person name sabaji kanse they done my verification all require documents i submmited in bank through sabaji kanse and they told me no issues in builder papers and property, also they done the verification in builder office vashi infotech park venus sublimes office the verification done by janhvi madam. She sitting in vashi hdfc home loan branch. She also told us no problem in papers. Also they took rs.8700 processing fees. And told us no issues in property and ur loan will be sansaction in 8 days. They done my approved loan 15laks and gave me file number[protected]. After some more days they not giving apf number to builder (Venus sublimes) for all procedure they took 1.5 month. After few days i asked to executive person sabaji kanse why from ur end apf number not giving to builder. After they said the some issues in our legal team with builder. But they not exact shaying what is issue. But that reason we faced also janvi madam saying we are not giving you processing fees refund. So why they approved our loan and why they said no issues in property. If no issues in papers then why they not provided apf number to builder. We want our processing fees refund otherwise we r doing complaints in high level

                  Pradnya y. Chindarkar.
                  [protected]
                  Sep 27, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Aug 18, 2018
                  Updated by Yogeshwar Chindarkar
                  My wife applied for home loan.Name - Pradnya Yogeshwar Chindarkar.we bought flat in ulwe.Venus skyline tower name.Builder company name Venus Sublimes. applied for home loan in chembur branch & the executive person name Sabaji kanse they done my verification all require documents i submmited in bank through sabaji kanse and they told me no issues in builder papers and property, also they done the verification in builder office vashi infotech park venus sublimes office the verification done by janhvi madam.she sitting in vashi hdfc home loan branch.she also told us no problem in papers .also they took Rs.8700 processing fees.and told us no issues in property and ur loan will be sansaction in 8 days.they done my approved loan 15laks and gave me file number[protected].after some more days they not giving APF number to builder (venus Sublimes)for all procedure they took 1.5 month.after few days i asked to Executive person sabaji kanse why from ur end APF number not giving to builder.after they said the some issues in our legal team with builder.but they not exact shaying what is issue.but that reason we faced also janvi madam saying we are not giving you processing fees refund.So why they approved our loan and why they said no issues in property.if no issues in papers then why they not provided APF number to builder.we want our processing fees refund otherwise we r doing in consumer complaint

                  Pradnya Y. Chindarkar.
                  [protected]
                  Verified Support
                  Aug 19, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  HDFC Ltd sanctions/disburses Home Loans. Please email [protected]@hdfc.com & they'll resolve your query at the earliest.

                  -Bejoy
                  HDFC Bank Customer Assistance.
                  Verified Support
                  Aug 21, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                  Regards,
                  Team HDFC Home Loans
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                    R
                    Rajikanya
                    from Chennai, Tamil Nadu
                    Aug 18, 2018
                    Resolved
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                    Resolved

                    Address: 600018

                    Kind attention : customer care

                    This is r. Rajalakshmi and i have a salary based a /c with
                    Your hdfc bank at k b dasan road, alwarpet branch.

                    My a/ c no. Is...

                    I was paying mutual fund through auto debit facility and i
                    Could not continue paying from june 2018.

                    On july 5th itself, i sent a mail to reliance as well as hdfc
                    About my cancellation. The manual request is also given on
                    July 18th through my team wealth management.

                    Inspite of all this, every month, this is hitting my a / c and
                    Getting reversed. I am charged rs.590 for this.

                    Please let me know how can this problem be resolved.

                    When i ask the team wealth management about this, they say that
                    Bank cannot charge return charges as this is only a saving and
                    Not a loan repayment.
                    Sep 20, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 19, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please share your Account No./Customer ID, registered contact details & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Bejoy
                    HDFC Bank Customer Assistance.
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                      S
                      Shailu Ranjan Kishor
                      from Noida, Uttar Pradesh
                      Aug 18, 2018
                      Resolved
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                      Resolved

                      Address: 110059

                      My name is shailuranjan kishor i apllied personal loan application no 59949225 in hdfc bank. My loan is already approved but still by ric department still not approving i talk executive of hdfc bank he told that i provide rent agreement. Verification has also been done by my landlord even though my loan is on hold. Even if i use a credit card for same hdfc bank, i pay the every amount in same time but it is still happening.
                      Sir please kindly resolve my issue.
                      Sep 20, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 20, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We wish to update that your personal loan application XXXX9225 has been approved and authorized representatives of our Sales Division will get in touch with you (if not already done so) to complete the post-sanction documentation so that the loan can be disbursed at the earliest. All loan applications are put through a rigorous process of credit underwriting and additional conditions may be prescribed by the Bank. It is our constant endeavor to fulfill each case at the earliest but there are instances o[censored]nanticipated delays, this being one such case. Kindly accept our sincere thanks for the continuing patronage. We look forward to a long and happy association with you.

                      -Anay
                      HDFC Bank Customer Assistance
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                        T
                        the_parthh
                        from Ahmedabad, Gujarat
                        Aug 18, 2018
                        Resolved
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                        Resolved

                        Address: Vadodara, Gujarat, 390025
                        Website: Hdfcbank.com

                        On 18 aug 2018 i went to hdfc bank parivaar chaar rasta vadodara where i have deposited rs. 49000.
                        The cashier said - "you should not deposit amount of rs. 49000 and i will not accept by next time if the amount of deposit will be rs. 49000". He said this statement so rudely. Just tell me is this my right or his right to decide the amount of rupees deposited by me.
                        Sep 27, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Kindly email us at [protected]@hdfcbank.com and share us your mobile number updated in your account, date of visit at the branch and restate your concern so that we can check and assist you on priority.

                        Anay
                        HDFC Bank Customer Assistance
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                          I
                          iob0151
                          from Chandigarh, Chandigarh
                          Aug 18, 2018
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                          One of our customers m/s amptech associates has availed credit facility from hdfc. The loan a/c no is 'hbl=[protected]'. M/s amptech associates is also enjoying credit facility for last 8 years with us. Therefore we require credit report from them as per iba format. We requested several times to hdfc but they are not submitting the same.

                          In this regard we draw your attention towards the rbi notification no. Rbi/2008-09/183 dbod no bp. Bc.46/08.12.001/2008-09 dated 19.09.2008 regarding sharing of information. It has been specified that sharing of information is to be done among the banks if the borrowers are enjoying credit facilities from various banks.

                          As we require the same urgently, therefore we like to draw your kind intervantion for issuance of the same from hdfc.

                          Our contact details

                          Email : [protected]@iob.in
                          Phone no :[protected]/26405231
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Cbayaprakashreddy
                            from Kolhapur, Maharashtra
                            Aug 18, 2018
                            Resolved
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                            Resolved

                            Name : cbayaprakashreddy

                            Email: cbaya. [protected]@gmail.com
                            Mobile number; last two numbers76

                            Transactions are not happening tried 6 to 7 times but it is failed.

                            Unable to view account statement and all other options access in credit card portal is blocked.

                            Call is not connecting to the customer care and it is telling your card doesn't have this facility.

                            Please rectify the problem as soon as possible, from last couple of weeks facing same problem.
                            Now it is urgent.
                            Aug 20, 2018
                            Complaint marked as Resolved 
                            Not yet resolved.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Aug 20, 2018
                            Updated by Cbayaprakashreddy
                            Problem not yet resolved, requesting to call back to my mobile number.
                            Verified Support
                            Aug 21, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                            -Manoj
                            HDFC Bank Customer Assistance
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                              M
                              Molan
                              Aug 18, 2018
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                              Address: Mumbai City, Maharashtra, 400098
                              Website: Indian consumers complain

                              My salary account is not activated till date, I submitted my documents on june /2018.
                              Through staff of hdfc and today is August 17, .. why stills pending, is it account opening take a year or what I want hdfc bank to take seriously about this, ...
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                                V
                                vishnik50
                                from Mumbai, Maharashtra
                                Aug 17, 2018
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                                Address: Mumbai City, Maharashtra, 400001

                                It has been pathetic experience to call hdfc customer care number and keep on waiting for more than 20-30 mins.
                                I feel the whole staff is dead in hdfc bank.
                                They have no other medium to reach out for the resolution of customer's problems.
                                Such an unprofessional bank !
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  N
                                  Nikhil Dhunna
                                  Aug 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: Jalandhar, Punjab, 144401
                                  Website: HDFC Bank

                                  Hi, All

                                  This is nikhil from Punjab, India and i had applied a Snapdeal HDFC Credit card (Application Number 18H[protected]NO) i have received all verification's done on my home and My office as well and i have always maintained my CIBIL score which is 796 (Latest). After getting lots of calls and verification i tried to check my application status on HDFC link and today i saw it says "disapproved" And reason was "DISAPPROVED" REASON - DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY . I have 117000 credit limit provided by Bajaj Finserv and 1 Personal loan "Unsecured" which is already sectioned on my same address and Score, My point is if i have everything excellent and why my credit card is disapproved, i have provided and filled my ITR Which is filled INR 300000. That thing is totally hurt my in many ways and punched my self esteem and dignity, Customer care don't know any reason and i am ready to take an legal action on HDFC bank cause they offend me, I have no bad history of Due, Everything i paying is excellent (cibil 796). I want an explanation in written from hdfc bank the proper reason or approve my credit card.

                                  Thanks

                                  Nikhil
                                  [protected]
                                  Sep 19, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 18, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thank you for your interest in HDFC Bank credit card. We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  right, i hear you what what is the criteria are you looking for, Cibil score? Financial stability, i want an brief answer like what is wrong with my application as from last few days i had a call from world number 1 card American Express which is approved, so why have you denied my card request, i would like to request you to ask me some additional documents and issue my credit card ASAP, can i request you to call on +[protected], +[protected]
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                                    MahadevSastry
                                    from Visakhapatnam, Andhra Pradesh
                                    Aug 17, 2018
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                                    Address: Visakhapatnam, Andhra Pradesh, 531001

                                    I am unable to track the 3 items which are booked on 14-08-18 through HDFC bank and the amount has been received by you. Kindly send the items as early as possible. These are my booking orders [protected], [protected], and [protected]. When it will reach and other details are not found in tracking. So kindly pursue the matter and send it immediately.
                                    Aug 17, 2018
                                    Updated by MahadevSastry
                                    Either send the good and quality items as you said or send the amount ie. refund the amount immidiately
                                    Aug 18, 2018
                                    Updated by MahadevSastry
                                    I am unable to track the 3 items which are booked on 14-08-18 through HDFC bank and the amount has been received by VIRAL DEAL. There is no response from the company. Kindly look in to the matter and let me know the company is fake or genuine. If it is genuine kindly track the items and inform me or if it is fake kindly arrange the money return back to my account. I feel that this is very great from your end. These are my booking orders [protected], [protected], and [protected].
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                                      Rupali Vagal
                                      from Mumbai, Maharashtra
                                      Aug 17, 2018
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra, 401107

                                      I have received two sms from HDFC .

                                      Dear Customer, Mandate reference no hdfc ************7083004 issued to Sundarammutualfund with Rs .2000000.00 and frequency ADHO is received today for processing . In case of any issue please get in touch with your branch. But no one in the bank is able to understand from where is request is raised.

                                      I request to immediately stop the process as i have not applied for this .
                                      Sep 18, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 17, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Let us look into it for you. Please share your Account No./Cust ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      I am not using my net banking, due to my personal details not activated by staff still four days of account opening.
                                      I have my salary account in HDFC bank. I have requested for credit card in HDFC bank. I have not still received any credit card, but I am getting message that I have opted for one assist plan and I will be charged Rs.1400. I am feeling very bad about this. I don't want one assist plan and also credit card.
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                                        P
                                        Puja Bisht
                                        from Mumbai, Maharashtra
                                        Aug 17, 2018
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                                        Address: Mumbai City, Maharashtra, 022

                                        Cancellation of One Assist Membership
                                        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 5025 without my concern on date:11/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                                        OneAssist Relationship Number : 5051462
                                        Name :- Pooja Rajendra Bisht
                                        Mobile No. :- [protected]
                                        Credit Card Number Ending :- 5025
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Pooja,

                                        Greetings from OneAssist!

                                        We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3460087. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

                                        Regards,
                                        Devendra,
                                        Team OneAssist.
                                        Dear Devendra,

                                        Please help to provide current status.

                                        Thanks & Regards,
                                        Pooja
                                        pooja mehta b's reply, Aug 27, 2018
                                        Still i dont have receive revert from your end.
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