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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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T
the_parthh
from Ahmedabad, Gujarat
Aug 18, 2018
Resolved
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Address: Vadodara, Gujarat, 390025
Website: Hdfcbank.com

On 18 aug 2018 i went to hdfc bank parivaar chaar rasta vadodara where i have deposited rs. 49000.
The cashier said - "you should not deposit amount of rs. 49000 and i will not accept by next time if the amount of deposit will be rs. 49000". He said this statement so rudely. Just tell me is this my right or his right to decide the amount of rupees deposited by me.
Sep 27, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
HDFC Bank Customer Care's response
Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share us your mobile number updated in your account, date of visit at the branch and restate your concern so that we can check and assist you on priority.

Anay
HDFC Bank Customer Assistance
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    iob0151
    from Chandigarh, Chandigarh
    Aug 18, 2018
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    One of our customers m/s amptech associates has availed credit facility from hdfc. The loan a/c no is 'hbl=[protected]'. M/s amptech associates is also enjoying credit facility for last 8 years with us. Therefore we require credit report from them as per iba format. We requested several times to hdfc but they are not submitting the same.

    In this regard we draw your attention towards the rbi notification no. Rbi/2008-09/183 dbod no bp. Bc.46/08.12.001/2008-09 dated 19.09.2008 regarding sharing of information. It has been specified that sharing of information is to be done among the banks if the borrowers are enjoying credit facilities from various banks.

    As we require the same urgently, therefore we like to draw your kind intervantion for issuance of the same from hdfc.

    Our contact details

    Email : [protected]@iob.in
    Phone no :[protected]/26405231
    HDFC Bank customer support has been notified about the posted complaint.
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      C
      Cbayaprakashreddy
      from Kolhapur, Maharashtra
      Aug 18, 2018
      Resolved
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      Resolved

      Name : cbayaprakashreddy

      Email: cbaya. [protected]@gmail.com
      Mobile number; last two numbers76

      Transactions are not happening tried 6 to 7 times but it is failed.

      Unable to view account statement and all other options access in credit card portal is blocked.

      Call is not connecting to the customer care and it is telling your card doesn't have this facility.

      Please rectify the problem as soon as possible, from last couple of weeks facing same problem.
      Now it is urgent.
      Aug 20, 2018
      Complaint marked as Resolved 
      Not yet resolved.
      HDFC Bank customer support has been notified about the posted complaint.
      Aug 20, 2018
      Updated by Cbayaprakashreddy
      Problem not yet resolved, requesting to call back to my mobile number.
      Verified Support
      Aug 21, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

      -Manoj
      HDFC Bank Customer Assistance
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        M
        Molan
        Aug 18, 2018
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        Address: Mumbai City, Maharashtra, 400098
        Website: Indian consumers complain

        My salary account is not activated till date, I submitted my documents on june /2018.
        Through staff of hdfc and today is August 17, .. why stills pending, is it account opening take a year or what I want hdfc bank to take seriously about this, ...
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          V
          vishnik50
          from Mumbai, Maharashtra
          Aug 17, 2018
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          Address: Mumbai City, Maharashtra, 400001

          It has been pathetic experience to call hdfc customer care number and keep on waiting for more than 20-30 mins.
          I feel the whole staff is dead in hdfc bank.
          They have no other medium to reach out for the resolution of customer's problems.
          Such an unprofessional bank !
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            Nikhil Dhunna
            Aug 17, 2018
            Resolved
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            Resolved

            Address: Jalandhar, Punjab, 144401
            Website: HDFC Bank

            Hi, All

            This is nikhil from Punjab, India and i had applied a Snapdeal HDFC Credit card (Application Number 18H[protected]NO) i have received all verification's done on my home and My office as well and i have always maintained my CIBIL score which is 796 (Latest). After getting lots of calls and verification i tried to check my application status on HDFC link and today i saw it says "disapproved" And reason was "DISAPPROVED" REASON - DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY . I have 117000 credit limit provided by Bajaj Finserv and 1 Personal loan "Unsecured" which is already sectioned on my same address and Score, My point is if i have everything excellent and why my credit card is disapproved, i have provided and filled my ITR Which is filled INR 300000. That thing is totally hurt my in many ways and punched my self esteem and dignity, Customer care don't know any reason and i am ready to take an legal action on HDFC bank cause they offend me, I have no bad history of Due, Everything i paying is excellent (cibil 796). I want an explanation in written from hdfc bank the proper reason or approve my credit card.

            Thanks

            Nikhil
            [protected]
            Sep 19, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 18, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Thank you for your interest in HDFC Bank credit card. We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

            -Anay
            HDFC Bank Customer Assistance
            right, i hear you what what is the criteria are you looking for, Cibil score? Financial stability, i want an brief answer like what is wrong with my application as from last few days i had a call from world number 1 card American Express which is approved, so why have you denied my card request, i would like to request you to ask me some additional documents and issue my credit card ASAP, can i request you to call on +[protected], +[protected]
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              M
              MahadevSastry
              from Visakhapatnam, Andhra Pradesh
              Aug 17, 2018
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              Address: Visakhapatnam, Andhra Pradesh, 531001

              I am unable to track the 3 items which are booked on 14-08-18 through HDFC bank and the amount has been received by you. Kindly send the items as early as possible. These are my booking orders [protected], [protected], and [protected]. When it will reach and other details are not found in tracking. So kindly pursue the matter and send it immediately.
              Aug 17, 2018
              Updated by MahadevSastry
              Either send the good and quality items as you said or send the amount ie. refund the amount immidiately
              Aug 18, 2018
              Updated by MahadevSastry
              I am unable to track the 3 items which are booked on 14-08-18 through HDFC bank and the amount has been received by VIRAL DEAL. There is no response from the company. Kindly look in to the matter and let me know the company is fake or genuine. If it is genuine kindly track the items and inform me or if it is fake kindly arrange the money return back to my account. I feel that this is very great from your end. These are my booking orders [protected], [protected], and [protected].
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                R
                Rupali Vagal
                from Mumbai, Maharashtra
                Aug 17, 2018
                Resolved
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                Resolved

                Address: Thane, Maharashtra, 401107

                I have received two sms from HDFC .

                Dear Customer, Mandate reference no hdfc ************7083004 issued to Sundarammutualfund with Rs .2000000.00 and frequency ADHO is received today for processing . In case of any issue please get in touch with your branch. But no one in the bank is able to understand from where is request is raised.

                I request to immediately stop the process as i have not applied for this .
                Sep 18, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 17, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please share your Account No./Cust ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Manoj
                HDFC Bank Customer Assistance
                I am not using my net banking, due to my personal details not activated by staff still four days of account opening.
                I have my salary account in HDFC bank. I have requested for credit card in HDFC bank. I have not still received any credit card, but I am getting message that I have opted for one assist plan and I will be charged Rs.1400. I am feeling very bad about this. I don't want one assist plan and also credit card.
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                  P
                  Puja Bisht
                  from Mumbai, Maharashtra
                  Aug 17, 2018
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                  Address: Mumbai City, Maharashtra, 022

                  Cancellation of One Assist Membership
                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 5025 without my concern on date:11/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                  OneAssist Relationship Number : 5051462
                  Name :- Pooja Rajendra Bisht
                  Mobile No. :- [protected]
                  Credit Card Number Ending :- 5025
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Pooja,

                  Greetings from OneAssist!

                  We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3460087. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

                  Regards,
                  Devendra,
                  Team OneAssist.
                  Dear Devendra,

                  Please help to provide current status.

                  Thanks & Regards,
                  Pooja
                  pooja mehta b's reply, Aug 27, 2018
                  Still i dont have receive revert from your end.
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                    M
                    Mohini Mule
                    from Pune, Maharashtra
                    Aug 17, 2018
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra

                    Hi,
                    I have returned 3 items to Myntra .the refund from there side is initiated but the amount is not credited by HDFC bank .I m waiting from about a month . Please look into this .I am sharing the bank reference number with you for two item
                    75105178183001197476069 and
                    75105178183001198035708 . I am trying to call to customer care but nothing works . please look into it and resolve it as soon as possible .I will be waiting for response from your side .

                    Thanks and regards,
                    Mohini Mule
                    Sep 17, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 17, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/customer Id, transaction details, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      A
                      adipudi1234
                      Aug 17, 2018
                      Resolved
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                      Resolved

                      Address: 500011

                      I have used HDFC card at balanagar, Hyderabad at HDFC ATM. Here is the details :
                      ATM (Atm no: PIENHY33, Location : Metro)
                      Card no :[protected]
                      Amount Deducted from account : Rs. 2500/-
                      Actual Amount dispensed : Rs 700/-
                      Date : 11th AUG
                      Location : Balanagar, Hyderabad
                      Request you to process the balance amount to my saving account.

                      Thank You
                      Sep 18, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 18, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                      -Anay
                      HDFC Bank Customer Assistance
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                        K
                        kapilaradhya
                        Aug 17, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110058

                        I m credit card holder in hdfc bank
                        Today i received call hdfc bank credit card collection department behaviour very bad and 100 times calling again. And again and another no and disturbing and calling 1 by 1 another no
                        And asking behaviour very bad i told i m always updated payments wait i deposited but he is not gud working and i don't accept this rule this is not gud
                        No is calling
                        66710606
                        48175600
                        66710303
                        [protected]
                        33685830
                        66710420
                        66710101
                        48175700
                        48175700
                        All no calling again n again i m disturb
                        Plzzzz support me and call me
                        My self
                        Kapil bangia
                        [protected]
                        Sep 20, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 18, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                        -Manoj
                        HDFC Bank Customer Assistance
                        I am not using my net banking, due to my personal details not activated by staff still four days of account opening.
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                          R
                          Royal Vivek
                          from Dehra Dun, Uttarakhand
                          Aug 17, 2018
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh

                          Please look into this my credit card application is [protected]O2 which is inprocess since last many days please look into this i am a prime customer of hdfc bank i have also a debit card emi loan with hdfc bank then u are not providing me a credit card please look into this ur exective did not come for verification while executive note the status door closed why u r doing wrong with me
                          Sep 25, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 18, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thank you for your interest in HDFC Bank credit card. We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

                          -Anay
                          HDFC Bank Customer Assistance
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                            R
                            rajeshvijay85
                            from Krishnagiri, Tamil Nadu
                            Aug 16, 2018
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                            Address: 600016
                            Website: consumer complaints

                            I am a hdfc bank credit card holder. The bank has auto debited rs:1899 for membership fee and rs:500 for renewal membership fee from my credit card number with 8051 without my concern on date:17/07/18 and 26/07/18. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs: 1899 and 500/_

                            One assist relatoinship number :2399834
                            Name : rajesh. V
                            Credit card ending : 8051
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Rajesh,

                            Greetings from OneAssist!

                            We understand your concern. Please be informed, your membership cancellation is in process vide service request number 3459581. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day.

                            Regards,
                            Devendra,
                            Team OneAssist.
                            How i can closed my insta jumbo loan... i tried to call hdfc credit card dept but didn't respond.. please resolved my problem
                            Sir
                            Mera hdfc bank me account h . Mane usme aadhar no bi update kiya hua h . But mera NPCI mapper me inactive so kar raha h. So meri LPG subsidy mere account me nahi aa rahi . Please help me sir. My account no.- [protected].and my adhar no.[protected].
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                              H
                              from Raipur, Chhattisgarh
                              Aug 16, 2018
                              Resolved
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                              Resolved

                              Address: Dehradun, Uttarakhand, 492001
                              Website: www.hdfcbank.com/personal/customer-centre

                              Hi,

                              As per advertisement it is shown that 5 % cash back will be provided in case of purchase from tanishq showroom and payment made through hdfc debit card & credit card.

                              I have purchased jewelry from tanishq showroom raipur on 11th aug 2018 with hdfc debit card for rs 86958. And eligible to get 5 % refund.

                              But proper information is not provided by the vendor and also in hdfc advertisement when such refund will be credited in account.

                              Please provide complete details regarding such offers.

                              Please look into the issue and do the needful.
                              Sep 16, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 16, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                              -Anay
                              HDFC Bank Customer Assistance
                              Below is the message I got which I did not authorization . I need refund for the same.
                              Your trx is debited to HDFC Bank CREDIT Card for Rs. 6500.00 in GURGAON at BHARATMA1416350 on[protected]:10:05:25.This is not an authenticated trx as per RBI Mandate effective 1 May 12.
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                                T
                                Tc tn
                                from Chennai, Tamil Nadu
                                Aug 16, 2018
                                Resolved
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                                Resolved

                                This is in reference to the transaction made into my account without intimating me by hdfc bank.

                                An amount of rs 885 has been debited on 13th aug 2018 from my salary account, mentioning about 'depository charges depository charges jul[protected] on demat account. I hve never used this account.

                                I am aghast to see this has happened second time inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free and out of my knowledge too

                                Can any one suggest me how to get my money back and stop is issue happening in future
                                Sep 22, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 16, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  P
                                  PoojaMali21
                                  Aug 16, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 40076

                                  I have lost my food card. I had called and blocked the card.

                                  I have mailed foodcardsupport. [protected]@hdfcbank.com to provide me with a new food card with required details and now it has been more than 20 days passed.
                                  Even after mailing several times regarding the status of issuing new food card. I have not received any reply from them.

                                  I would like an immediate action to be taken and this problem to be resolved.
                                  Sep 16, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 16, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We can help with that. Please write your issue to [protected]@hdfcbank.com with your Card No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Aug 17, 2018
                                  Updated by PoojaMali21
                                  Even after sending mail on above email id. I haven't receive any update or mail from hdfc.
                                  Irritating service plz call Me or activate my food card asap
                                  Suhaacini
                                  [protected]
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                                    E
                                    eyevision
                                    from Kaithal, Haryana
                                    Aug 16, 2018
                                    Resolved
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                                    Resolved

                                    Address: Hisar, Haryana, 125001
                                    Website: e-GRAS

                                    Dear sir/ma:am

                                    I had submitted my bus pass fee through net banking on 18/07/2018 from my

                                    Hdfc account no [protected]

                                    Transition id is[protected]

                                    Pay to - kiqhi4mfbj72nnos/payuegrashry

                                    Amount 3315/-

                                    Has been debited from my account but still not update in e-gras haryana software

                                    Grn no[protected]Failure)

                                    After mail to bank and e-gras depatrtment 10 times did"t get any response regarding my payment i need my payment refund asap

                                    My grievance redressal complain no is - mumt[protected]

                                    Consumer court complain no is - 868191
                                    Sep 19, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 16, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      khanimran212
                                      from Pune, Maharashtra
                                      Aug 16, 2018
                                      Resolved
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                                      Resolved

                                      Address: 411027

                                      I had a food plus card from my previous company and this is getting damaged as i was using it for almost 4 years.
                                      I had applied for new hdfc food plus card through my new organization.
                                      Now i have to activate this new card but my previous card has some amount.
                                      My doubt is if i activate my new card then whether it will automatically transfer the amount from my old card or i need to transfer it before activating.

                                      Both card are linked with my same salary account number.
                                      Sep 30, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 16, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your Card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        A
                                        Avinash 90
                                        from Hyderabad, Telangana
                                        Aug 16, 2018
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Telangana, 502334

                                        This hdfc bank is causing really a lot of trouble.
                                        They cut lot of money in the name of this and that charges.. Every month.
                                        Recently.. They did cut 236.00 rupees saying it's emi rtn charges.
                                        I maintained sufficient amount on emi date.. Still it happened.
                                        They don't even notify customer while they cut the amount. It's too bad.
                                        A/c : [protected]
                                        Sep 21, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 17, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Kindly note that the charges levied in your account are as per the Bank's Schedule of fees and charges. In case of any query, please feel free to speak to our Phonebanking Team or visit our nearest branch. Please visit the URL below to know the fees and charges applicable to your account: https://goo.gl/xrTvKB

                                        -Manoj
                                        HDFC Bank Customer Assistance
                                        They cut lot of money in the name of this and that charges.. Every month.
                                        Recently.. They did cut 236.00 rupees saying it's emi rtn charges.
                                        I maintained sufficient amount on emi date.. Still it happened.
                                        They don't even notify customer while they cut the amount. It's too bad.
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