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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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H
humera1
from Mumbai, Maharashtra
Aug 3, 2018
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 400054

Hi,
I humera khot had received call from manish agrawal on 5th july from his mobile no [protected] that he is from hfdc bank hr and since i had complaint against the agent shine.com raashi then i got in touch with mr rajjev and raaj now since i had complained against them after 1 year mt manish agrawal called me for refund or job opportunity in hdfc i paid him 19900 for gst after paying agent 258000 still i paid him trusted on 12th july he was supposed to call me for job then he told due to technical issue he could not call then he was not available for more than 8 days and on 23rd july he received my phone told me sorry then he told me that its more than 1 year my profile has been cancelled and he has given my file for refund of my amount in accounts department then mr vishwanath kulkarni contacted me through his number saying that i need to pay first 10500 for cancellation of profile some how i managed to pay since i am not working for than 1 year then he told after 1 week bank wants deposit of 15000 for refund i managed that also by borrowing from some one else yesterday i have done the payt today they were upposed to refund my amount mr rohan singh mr vishwanath assisstant told andd today their mobile is switched off please refund my money back
Thanking you
Humera khot
Sep 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2018
HDFC Bank Customer Care's response
Dear Customer,

HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/ registration/recruitment charges etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/payment to them.

-Anay
HDFC Bank Customer Assistance
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    Rangan Krishnan
    from Mumbai, Maharashtra
    Aug 3, 2018
    Resolved
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    Resolved

    Address: 400705

    Client id : 970618 name : rangan krishnan

    I have submitted my kyc form twice, with copies of aadhar card, pan and electricity bill to hdfc bank, chembur branch, almost 2 months ago.
    I am told by your customer care service that kyc has been received & updated.

    But i receive message every week stating that my hdfcsec account is temporally suspend due to non submission of kyc and requesting me to submit the same as soon as possible.

    I there any problem with the details i have submitted?

    Can you please send a confirmation that my kyc is ok & complete and stop sending me the message

    Regards

    Rangan krishnan
    Oct 17, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Aug 03, 2018
    Updated by Rangan Krishnan
    Client Id : 970618 Name : Rangan Krishnan

    I have submitted my KYC form twice, with copies of Aadhar Card, PAN and Electricity bill to HDFC Bank, Chembur Branch, almost 2 months ago.
    I am told by your Customer Care Service that KYC has been received & updated.

    But I receive message every week stating that my HDFCSec Account is temporally suspend due to non submission of KYC and requesting me to submit the same as soon as possible.

    I there any problem with the details I have submitted ?

    Can you please send a confirmation that my KYC is OK & Complete and stop sending me the message

    Regards

    Rangan Krishnan
    Verified Support
    Sep 12, 2018
    HDFC Securities Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused to you in this regard.

    Your concerns are been looked into on priority.
    We shall get back to you with the status shortly.

    Regards
    Customer Care
    HDFC Securities Ltd
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      S
      sushil_patil
      from Noida, Uttar Pradesh
      Aug 3, 2018
      Resolved
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      Resolved

      Address: 400706

      I am customer saksham shop nerul navi mumbai.

      Yesterday saksham shop deibted excess amount from pos machine (Hdfc debit card).

      The transaction amount was around 1007 but shopper swiped ₹10, 007 amount. And amount was debited from the my account.

      Shopper (Saksham shop) has claimed that he has done void sales. However, my hdfc bank account yet to reflect the refund. It was said to us within few minutes the money will get refunded. Its second day yet we haven't got money back.

      Please look into the matter.
      Sep 7, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 03, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account/customer Id, transaction details, date/time of the transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        V
        Vijaya Anand
        from Bilaspur, Chhattisgarh
        Aug 3, 2018
        Resolved
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        Resolved

        I took pension plan policy in 2103 (Mis guided by my agent that when i need i can take the money back with fund value of that time). When i came to know that policy is pension type and i asked the agent to cancel. Abut was told that the cheque submitted and i can't do. I discontinued from next year and wanted to surrender but again i was told that i have to wait for 5 years. Now in june when insurrenderd i was assured that i will get the full amount of 133877 against my one investment of one lakh. But i got only one third amount and even after my repeatedly requesting they are not giving my money and asking me to go for annuity plan only
        Sep 3, 2018
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Aug 03, 2018
        HDFC Life Customer Care's response
        Hi, if policyholder have any unresolved issue with respect to his/ her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
        Sir My plan is hdfc sl classicAssure insurance plan I give first and second year 1lakh thane not pay and plan is all ready expir

        So no how can I gat my money

        Jahangir Khan

        Con. Jahangir.[protected]@yahoo.com

        [protected]
        HDFC Life Customer Care's response, Sep 10, 2018
        Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
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          Noel William
          from Bengaluru, Karnataka
          Aug 3, 2018
          Resolved
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          Resolved

          Address: 560043

          My account has been blocked due to no bill payment done for the credit card for the last months. I've been trying to reach the customer care team, but always get to hear "our agents are busy, please try again later. I cannot access the money or make the min amount due payment.

          There is no way to even get in touch and inform them to auto debit a certain amount so that the account gets released.

          Is this what hdfc vouches for the customer service?
          Sep 5, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 05, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

          -Anay
          HDFC Bank Customer Assistance
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            A
            anil kumar Gummadiraju
            from Thiruvananthapuram, Kerala
            Aug 3, 2018
            Resolved
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            Resolved

            Address: 500013

            Credit card number :[protected]
            Customer id:63007411
            Complaint details : i used 43000 from my credit card my card limit is 45000. I payed some minimum due amount but i missed some dues due to some financial problems. How ever they deducted amount many times through my salary account. Till now i payed more than 90000rs for my credit card bill instead 43000 rs. Un billed credit card statement is showing 28000 rs. Yesterday i got my salary rs 16400 but the amount is blocked and it is showing negative 10000 even i paid more than 90000rs and also it decreased my credit score many times. I already paid more then 90000rs instead 43000 it is effecting my life. Please help me on this.
            Sep 6, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 05, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            With regard to your credit card we request you to contact our Debt manager at[protected].

            -Anay
            HDFC Bank Customer Assistance
            Aug 08, 2018
            Updated by anil kumar Gummadiraju
            Still my complaint is not resolved
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              A
              ASHOK RAJ S
              Aug 3, 2018
              Resolved
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              Resolved

              Harassment and threatening
              And
              Misusing my cheque without intimation

              Loan number:2754 672 8
              My name: asokaraj s
              Mobile number: [protected]

              Threatening from collection executives
              His name is raj, he usually speaking to get my pending emis.
              I have only 2 emis pending, i have cleared the emis for past two months.

              He threatening me for getting the 2 emi continuously.Â
              1st of august, he put the cheque for 14040 rupees and debited from my account without my knowledge.. This is very atrocious and it looks local financial not a organized and reuputed bank. 14040 rupees debited from my account.

              Today (2nd aug 2018) one more executive called me and threaten me for emi.. Both of the executive doesn't know about how to speak and misbehave like rowdies.. I wanted to escalate this issue to his supervisor/manager.

              Two emi pending: 4680*2=9360

              He supposed to inform me and put the cheque, but he put the without my knowledge or any notice.

              He put the cheque of 14040 rupees

              How come he put the cheque with 3 emis.

              Why these executives are doing harassment me.. He harassment my family members as well..

              I wanted to cancel my ecs.

              I have already raised about this harassment.. No one called me.

              This is how hdfc behaving..

              Do you have any terms and conditions for harassment and put the cheque without intimating.

              Like this, i lost more than 9 thousand rupees because of this.

              If you are not come back and explain

              I will send a mail to your ceo and coo if you are not get back to me

              Raj: +[protected],
              +[protected]

              Ravikumar: +[protected]
              Sep 15, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 05, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

              -Anay
              HDFC Bank Customer Assistance
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                I
                icc262018
                Aug 3, 2018
                Resolved
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                Resolved

                I am a hdfc bank customer. Amb charges are debiting from my account without my notice.in the month of july 2 times amb charges are debited. This is very annoying and that to without any intimation unnecessarily my amount is being debited. I am requesting you to refund the amount to my account. If you are not going to refund my amount i have to close this account for sure. Request you to kindly get it resolved.
                Sep 3, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 03, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We're sorry to hear that. Please share your Account No. with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  L
                  Liladhar pawar
                  from Pardi, Gujarat
                  Aug 3, 2018
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra, 411017
                  Website: Google

                  I am the regular customer of hdfc bank from last 8 years also i am holding credit card of the same. From may 18 i am jobless so we are unable to maintain credit card balance. But i am ensure to bank official over phone from august 18 we r getting regular payment. After this communication we can seen negative balance on my account of credit card outstanding.
                  Sep 5, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Aug 03, 2018
                  Updated by Liladhar pawar
                  Credit card outstanding is showing into my savings accounts
                  Verified Support
                  Aug 05, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                  -Anay
                  HDFC Bank Customer Assistance
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                    P
                    Prashantchavan1990
                    from Mumbai, Maharashtra
                    Aug 2, 2018
                    Resolved
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                    Resolved

                    Address: Bulandshahr, Uttar Pradesh, 431003

                    I am hdfc customer since 2012 and i have been using hdfc credit card since 2015. However, in last month credit card statement, i have observed discrepancies as listed below

                    1) some fraudulent charges have been applied as described below

                    13/06/2018 igst-vps[protected]rate 18.0 -27 (Ref# 09999999980613010978808) 35.08
                    13/06/2018 igst-vps[protected]rate 18.0 -27 (Ref# 09999999980613010978824) 32.52
                    13/06/2018 igst-vps[protected]rate 18.0 -27 (Ref# 09999999980613010978782) 14.63
                    01/07/2018 igst-vps[protected]rate 18.0 -27 (Ref# vt181830069012450000103) 2.47
                    13/07/2018 mer emi, int nbr:02, [protected] (Ref# 09999999980713010977147) 163.27
                    13/07/2018 mer emi, int nbr:02, [protected] (Ref# 09999999980713010977121) 68.07
                    13/07/2018 offus emi, prin nb:02, [protected] (Ref# 09999999980713010977154) 1, 224.07
                    13/07/2018 consolidated fcy markup fee (Ref# vt181830069012450000103) 13.74
                    13/07/2018 offus emi, int nbr:02, [protected] (Ref# 09999999980713010977162) 166.58

                    2) further, the total of statement as line by line spending sums to rs. 14718.18 and due amout mentioned is rs. 15405.00.

                    I want details of the charges applied and differential amount from due amount return in my account. I may go to consumer forum if my complaint is not dealt with due diligence.

                    Thanks
                    Prashant chavan
                    [protected]@gmail.com
                    Sep 7, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 05, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We observe that merchant EMI was processed on your card account basis your consent and in view of the same, interest on EMI and GST as applicable was billed to your card account. In the event of any further clarifications, we request you to directly contact the merchant.

                    -Anay
                    HDFC Bank Customer Assistance
                    Aug 16, 2018
                    Updated by Prashantchavan1990
                    Mr. Anay,

                    I will connect with Merchant for details.
                    Can you please revert on second point wherein there is discrepancy in due amount.

                    Thanks,
                    Prashant
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                      H
                      hardikgala77
                      from Mumbai, Maharashtra
                      Aug 2, 2018
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400033

                      I have placed a request for hdfc credit card and the hdfc agents came and collected my documents from office on 18th july 2018 now it's been 15 days and 7 days since my office and residential address verification was done, still status is showing in process, when will i be getting my card, please process fast!
                      Application reference number : 18g[protected]w1
                      Aug 18, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 04, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We wish to inform you that application for credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website : www.hdfcbank.com under the following path : Personal Products - Cards- Credit Cards - Track your Credit Card.

                      -Anay
                      HDFC Bank Customer Assistance
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                        R
                        Ravi Prakash Chanda
                        from Pune, Maharashtra
                        Aug 2, 2018
                        Resolved
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                        Resolved

                        Dear sir,
                        With you reference that, my self ravi prakash chanda, my registered mobile no [[protected]] and my credit card number is ([[protected]]). There are no notifications form your side to me payment by card swaipe time. So i don't know that's limit is crossing, this time my card perfectly swaipe. But your office charges fine to me crossing the over limit. So, irequest you to reverse my over limit charges. I except for your positive response.
                        Thanking you
                        Sep 6, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 04, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We observe from our records that, your card usage has exceeded the credit limit assigned to your credit card account and hence over limit fee was levied to your card. To explain it further, when the outstanding on your card account exceeds your assigned credit limit, an over-limit fee of 2.5% of the amount exceeded the limit subject to a minimum of Rs.500.00 plus GST would get levied. Being sensitized, we have reversed over limit fee of Rs.500.00 billed to your card account and this credit will reflect in your August 2018 statement, however, GST billed to your card account will remain payable by you.

                        -Anay
                        HDFC Bank Customer Assistance
                        Aug 04, 2018
                        Updated by Ravi Prakash Chanda
                        This is not fair, hdfc side se intimate Karna jaruri tha Custumber ko yadi mera over fee Wala amount remove nhi kiya gaya to mei in future mei kabhi b hdfc ke saat connect nhi houga or ab ko suggest karunga ki hdfc ka credit card use na kare
                        Aug 04, 2018
                        Updated by Ravi Prakash Chanda
                        Why I will be pay gst amount?
                        This is not my fault
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                          S
                          Sudhesh94
                          Aug 2, 2018
                          Resolved
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                          Resolved

                          Imps transaction details :

                          Rrn reference number:[protected]
                          User reference number:[protected]
                          Amount: rs 25250
                          Money was debited from my account but not credited to the beneficiary account. When i checked the transaction status it's saying processor down.
                          Neither money is credited back to my account nor credited to beneficiary.

                          Please help me getting my money back
                          Sep 6, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 03, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Vipins Tomars
                            from Gurgaon, Haryana
                            Aug 2, 2018
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                            Address: Ghaziabad, Uttar Pradesh, 201010
                            Website: www.hdfcbank.com

                            Dear team this is inform to you that now we have not required of credit card so i am requesting to you for close the all credit card service . please do the needful.

                            Name - VIPIN SINGH TOMAR
                            Credit card no- [protected]
                            Mob No- [protected]
                            Email Id- vipin.[protected]@gmail.com

                            Regards/

                            Vipin Tomar

                            Mob-[protected]
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                              A
                              Ashug1993
                              from Sirur, Maharashtra
                              Aug 2, 2018
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra, 401209

                              My cradit card no. Is [protected]
                              And my mobile no. Is [protected]
                              And my salary account existing in your bank and my account no. Is [protected]
                              My issue i have deducted money in my saving account for purpose of cradit card
                              But he doesn't show my credit card and salary and my whole money is hold

                              And my cradit card has been block so pls kindly unblock my credit card
                              As soon as possible
                              Sep 6, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 04, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken note of your comments expressed with regard to your credit card and you may look forward to receiving a response to your e-mail id by today. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                              -Anay
                              HDFC Bank Customer Assistance
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                                A
                                akshitrastogi
                                from New Delhi, Delhi
                                Aug 2, 2018
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                                Address: New Delhi, Delhi, 110063

                                Yesterday morning I transfered 22, 840 from my Hdfc App to an ICICI account via IMPS. Amount debited from my HDFC Bank Account but not credited after more than 24 hours to the other account. Status shows processor down. How to get the amount back? Please help me out as it was utmost important for me. IMPS Reference is[protected]
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                                  Kavya JU
                                  from Bengaluru, Karnataka
                                  Aug 2, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  I applied for hdfc credit card. All necessary documents submitted. Residential and office verfication were done. I got confirmation call, otp verification, email verification were done. While tracking it is showing in process. Kindly let me know how many days it will take for approval. What is next process. I applied on july 4th.
                                  As i have checked my status it is continuously showing in progress and still i have not received my credit card. Please resolve this problem at soon as possible.
                                  Thank you
                                  Sep 6, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 03, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post, Having said this, we request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful. 1. Name as mentioned on the application form, 2. Date on which the application was submitted, 3. Place where the application was submitted, 4. Your latest contact numbers, 5. Your complete residence address along with city and pincode, 6. Name of the executive who has collected the application, 7. Contact details of the executive, 8. Your email address, 9. 16 digit Application Reference Number. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    V
                                    Vishalkrish
                                    from Hyderabad, Telangana
                                    Aug 2, 2018
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Telangana, 500003

                                    Hdfc bank promised to give cashback of rs 10000/- within 90days on iphone x on hdfc debit card loan and in the bill receipt also it's clearly mentioned the same.

                                    Now it's been more than 120 days. I have not yet received the cashback and hdfc support team is not responding to my query at all. Customer care executive is asking me to call bank branch and talk, same with branch executive asking me to call customer care

                                    No resolution is being provided by bank.
                                    Sep 5, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 03, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have checked our records and found that cash back amount was posted to your loan account in the month of June 2018 and same was adjusted against the subsequent months EMI.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Simesh Chaudhari
                                      from Mumbai, Maharashtra
                                      Aug 2, 2018
                                      Resolved
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                                      Resolved

                                      I made 3 transaction on 1aug, 2018. All of them are showing status "processor down"'. Money deducted is neither credit to beneficiary account nor came back to my account. If you can not make transaction immediately, then what is the meaning of imps? Either money should be credited to beneficiary account immediately or should be refunded within few hours. I know the policy that if imps transaction fails, money will be refunded in 5 working days. But people make imps transaction only if there is any emergency. Waiting for 5 days is unacceptable condition.

                                      Rrn reference no. :[protected],[protected],[protected]
                                      Sep 7, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 03, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We note that the referred transactions have been timed out and will be settled offline. We request you to wait for 3 working days. In case the beneficiary/beneficiary bank claims non-receipt of payment, please write to [protected]@hdfcbank.com, to enable us to check and assist you further.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        saikumar nazre
                                        from Bengaluru, Karnataka
                                        Aug 2, 2018
                                        Resolved
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                                        Address: 500080

                                        I have HDFC credit card which i am not using. I want to deactivate it.i work in HSBC bank and i have hsbc credit card and as a staff i have more facility .I have tried calling to phone banking. I was unable to speak with the representative there is no option to talk with representative. I am feedup with HDFC bank is providing. My contact details is [protected]
                                        Sep 16, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 02, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                        -Anay
                                        HDFC Bank Customer Assistance
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