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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 910

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T
Thahmina begum
from Bengaluru, Karnataka
Aug 3, 2018
Resolved
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Address: 560051
Website: Consumercomplaints.in

Hi I have an account in hdfc bank I have applied for salary account now it has converted into a saving account without any intimation I just want to revers my saving account into a salary account and every month the maintenance charge please kindly refund my deducted amount to my account or else I want to close my account of hdfc please do needful.

Thanking you
Thahmina begum
Sep 17, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    Thumati Madhusudhana Rao
    from Hyderabad, Telangana
    Aug 1, 2018
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    Address: 508207

    My hdfc salary account was blocked I don't know the reason up to now i didn't get any confirmation or communication message from bank side my salary is stuck in between my company and account what should i do know, it is the min duty of the bank to furnish the information to the customer
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      S
      Subanta Neogi
      from Madanpur, West Bengal
      Aug 1, 2018
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400072

      When i click on upi in account tab while logged in hdfc mobile app, it says "you are not allowed to do this transaction. Kindly contact your nearest branch".

      Issue ID: "HBL=[protected]"

      I have visited the bank and reinstalled the latest version of the app after wiping my phone cache. The bank could not help me and has asked me to mail to hdfc customer care. I havent got any response yet.

      Cust ID[protected]

      I have attached screenshots and sent it to hdfc support email with RE:"HBL=[protected]".

      I want my UPI ID to be activated asap.
      Sep 6, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 04, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We are working on your concern vide Ref ID:[protected] and will revert to you within 2 working days.

      -Anay
      HDFC Bank Customer Assistance
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        V
        Vishal.bsnl
        from Kolkata, West Bengal
        Aug 1, 2018
        Resolved
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        Resolved

        Address: Kanpur, Uttar Pradesh

        Urgent : Dear Customer, due to fall in gold prices, your gold loan account 71570346 stands overdrawn. Kindly visit your branch immediately for payment of margin amount of Rs.2, 496.50. T&C apply.

        Sir i am geeting this message continuously but why to pay ?
        Kindly give me detail as at the time of taking loan nobody told about this condition .I am out of station for one month so i can not visit the branch.
        Thanks
        Vishal kumar singh
        [protected]
        Sep 5, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 04, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        You are requested to visit our nearest Retail Loan Service Centre with regard to your query. Kindly visit the following URL to access information for the complete address details of our Retail Loan Service Center. URL: https://goo.gl/DfPYa4

        -Anay
        HDFC Bank Customer Assistance
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          M
          Mohan@6925
          from Arakkonam, Tamil Nadu
          Aug 1, 2018
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          Address: Chennai, Tamil Nadu

          I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6617 without my concern on date:04/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

          OneAssist Relationship Number : 2170821
          Name :- Mohanraj.G
          Mobile No. :- +91 [protected]
          Credit Card Number Ending :- 6617
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sudhi2087
            from Kuzhithurai, Tamil Nadu
            Aug 1, 2018
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            Address: 629002

            Dear Oneassist Team,

            I have received credit card from the HDFC agent saying card is totally free and I took the same and till now I didn’t generate the pin number in that card . I was going through credit card statement and found that without any intimation you have deducted the amount of Rs1399 from my credit card & in EMI with another RS 100 EMI conversion fee deducted.
            As per my knowledge Mobile payment Rs 100 only I used . When I Contact customer care with cancellation request. They’re answering the plan almost cross 42 days so we will refund only the 50 % amount . This is unacceptable that you deduct amount on name of one assist MFEE without my knowledge.
            Kindly refund the full amount 1537.98 to my credit card and cancel the one assist plan
            Thanks
            Sudheesh Raj
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              H
              Harish13061985
              from Bengaluru, Karnataka
              Aug 1, 2018
              Resolved
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              Resolved

              Address: 561203

              Please share noc for below mentioned card details.

              A) from marach 2018 am requesting noc from your end, but there is no reply from your end.
              B) please remove my name in cibil.
              C) when am calling to toll free number, hdfc disabled call from register number.
              D) please share proper reason.

              Pan no :aggph2181p
              Card no : 5261xxxxxxx1736

              Regards
              Harish r
              Sep 3, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Aug 01, 2018
              Updated by Harish13061985
              how much it will take time.
              Verified Support
              Aug 03, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              With regard to your credit card, we request you to contact our Debt manager at[protected]/67268002.

              -Anay
              HDFC Bank Customer Assistance
              Aug 03, 2018
              Updated by Harish13061985
              please share his contact details and email id
              Aug 07, 2018
              Updated by Harish13061985
              Dear HDFC Credit card team,

              if possible to share the NOC or not ?

              regards
              Harish R
              [protected]
              Aug 17, 2018
              Updated by Harish13061985
              Any issue ?
              1. HDFC is charging some Instant alert message.
              About this they have never informed me. And this they are charging every quarter.
              2. Even after maintaining sufficient balance in account, they keep on sending messages regarding maintain balance.
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                M
                Mohan@6925
                from Arakkonam, Tamil Nadu
                Aug 1, 2018
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                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6617 without my concern on date:15/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                OneAssist Relationship Number : 2170821
                Name :- Mohanraj.G
                Mobile No. :- +91 [protected]
                Credit Card Number Ending :- 6617
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  riar
                  from Noida, Uttar Pradesh
                  Aug 1, 2018
                  Resolved
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                  Resolved

                  Dear sir,

                  I had applied for insurance policy application no,.[protected]for my daughter simran bhatia on 31 jul 2018. The premium of rs. 52250 was paid on line through debit card on 31 jul 2018. Now i do not want to take this policy.

                  Kindly revert the amount in my account if taken.

                  Thanking you

                  Regards,

                  Hardip singh riar
                  Mob: [protected]
                  Sep 2, 2018
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 02, 2018
                  HDFC Life Customer Care's response
                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
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                    V
                    Vaishnavi Premchandani
                    from Mumbai, Maharashtra
                    Aug 1, 2018
                    Resolved
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                    Resolved

                    I got call from [protected] .
                    This person introduce herself Divya sharma from Delhi head branch of HDFC Life Insurance company.she told me about interest free loan against hdfc life jeevan samruddhi Policy plan.she told me she is senior manager of HDFC life Insurance/loan dept.She also told me about and convinced me fully on it.

                    By several follow up with these people They convinced me to get 10 times of loan of insurance value at 0% interest for ten years. IE-if i will paid 30000 Then HDFC will give Rs 300000 for 10 years wiTh 0% interest and benefit of insurance policy will go to HDFC life .
                    first it sounds good to ear and any one will attract to it. But be aware of such type of calls

                    With the help of this forum, I would like to tell all people to not faith on such type of calls /offers.
                    These People are third party vendor working for these banks and getting commission on each sell of products.
                    Please be aware of such type of calls. .
                    Sep 3, 2018
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 03, 2018
                    HDFC Life Customer Care's response
                    Hi, kindly inform to the policyholder if he/she has any unresolved issue with respect to his / her policy, please write to us at [protected]@hdfclife.com from registered Id to have the same addressed.
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                      S
                      Sudhi2087
                      from Kuzhithurai, Tamil Nadu
                      Aug 1, 2018
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                      Address: 629002

                      Dear Oneassist Team,
                      I have received credit card from the HDFC agent saying card is totally free and I took the same and till now I didn’t generate the pin number in that card . I was going through credit card statement and found that without any intimation you have deducted the amount of Rs1399 from my credit card & in EMI with another RS 100 EMI conversion fee deducted.
                      As per my knowledge Mobile payment Rs 100 only I used . When I Contact customer care with cancellation request. They’re answering the plan almost cross 42 days so we will refund only the 50 % amount . This is unacceptable that you deduct amount on name of one assist MFEE without my knowledge.
                      Kindly refund the full amount 1537.98 to my credit card and cancel the one assist plan
                      Thanks
                      Sudheesh Raj
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sudhi2087
                        from Kuzhithurai, Tamil Nadu
                        Aug 1, 2018
                        Resolved
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                        Address: 629002

                        Dear Oneassist Team,

                        I have received credit card from the HDFC agent saying card is totally free and I took the same and till now I didn’t generate the pin number in that card . I was going through credit card statement and found that without any intimation you have deducted the amount of Rs1399 from my credit card & in EMI with another RS 100 EMI conversion fee deducted.
                        As per my knowledge Mobile payment Rs 100 only I used . When I Contact customer care with cancellation request. They’re answering the plan almost cross 42 days so we will refund only the 50 % of amount . This is unacceptable that you deduct amount on the name of one assist MFEE without my knowledge.
                        Kindly refund the full amount 1537.98 to my credit card and cancel the one assist plan.

                        Credit card no : xx5317
                        Mobile No :[protected]

                        Thanks,
                        Sudheesh Raj
                        Aug 1, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          nkolathu
                          from Chennai, Tamil Nadu
                          Aug 1, 2018
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                          Address: Chennai, Tamil Nadu, 600004

                          Hi I'm the credit card holder of hdfc. I'm have subscribed to the one assist membership last year .I'm not interested to continue in this membership further. So I have called the one assist customer care and discussed regarding this cancellation.they have called me 4 times to brain wash me but they didn't deactivate. My renewal date is on 08/03/2018.im worried of auto debit of 1899 from my card.I have informed many times but they have not deactivated. Kindly requesting u to cancel the membership before the renewal period.i will be taking an legal action if any amount is going to debit from my card on one assist

                          Name: Naresh
                          Relationship No: 2489185
                          Card ending HDFC 8352

                          Thanks
                          HDFC Bank customer support has been notified about the posted complaint.
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                            G
                            gyanjoshi
                            from Korba, Chhattisgarh
                            Aug 1, 2018
                            Resolved
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                            Resolved

                            Address: 414001

                            I have aswaping machine of hdfc. T.I.D. No.48021200.I orderd rolls for machine many time but no responce from bank. And the phone no. Of service center- [protected] is not working. We purchase rolls from market but how many time we prchase rolls from market.i am from ahmednagar our account in hdfc bank in the name of "riya for women" and our branch in pune also with same name and same problem is there. very bad services by hdfc bank always.i suggest everyone to not to open account in hdfc bank.
                            Sep 14, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 02, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details, TID number, account number, the complete address where the machine is located and your registered contact details. Mention this reference Id TTU[protected] in the subject line. The concerned department will assist you.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              B
                              basant08
                              from Mumbai, Maharashtra
                              Aug 1, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400050
                              Website: hdfc payzapp

                              HDFC Bank should be ashamed of itself. How can you trust such a bank which doesnt credit cashbacks on their payzapp app even after emailing them? transaction id 26515284 dated 02.07.2018.
                              On the 15th of July I emailed payzapp support and received confirmation that the transaction is eligible and i would receive cashback within the stipulated time of 30 days. Today is the 31st day and there is absolutely no sign of any cashback. HDFC Bank is simply the worst bank to bank with as far as their systems and resolution and customer care is concerned. Even this complaint will not be resolved i am sure.
                              Sep 5, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Aug 01, 2018
                              Updated by basant08
                              Well my mistake. It seems HDFC Payzapp cashbacks are credited within 30 working days. In this age of 24/7 banking, HDFC Bank still resorts to the subterfuge of WORKING days. I guess they must be the only bank that processes cashbacks manually. No other reason to count working days I suppose.
                              Verified Support
                              Aug 05, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll-Free) along with your registered PayZapp mobile number and transaction details so that our team can assist you on priority.

                              -Anay
                              HDFC Bank Customer Assistance
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                                V
                                vpsingh1986
                                from Mumbai, Maharashtra
                                Aug 1, 2018
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 201308
                                Website: sharekhan ltd

                                Today i got the message from hdfc bank that mandate reference no. Hdfc[protected] is issued to sharekhan ltd. With value rupees 10000, and frequency adho is received.

                                i have account of mutual fund sip with share khan and i opened dmat account recently, but i did not raise any mandate.
                                I went to bank but they said that i must talk to sharekhan customer care but they are also responig same.
                                Please reslove
                                +1 photos
                                Sep 2, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 02, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please share your Account No./Customer ID., with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Bejoy
                                HDFC Bank Customer Assistance.
                                Hi! We will surely help you with your concern. Kindly share your contact number and customer ID here as it will enable us to connect with you.
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                                  R
                                  Rishi y
                                  Aug 1, 2018
                                  Resolved
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                                  Resolved

                                  Address: 500061

                                  01-aug-2018 i did an imps transfer from my hdfc saving account to sbi.
                                  The amount has been debited but not credited to the beneficiary account.
                                  Its been more than time and still the amount is nowhere to be traced in the hdfc application for mobile banking the status of the transaction shows as processor down.

                                  I would request the bank to look into this matter and resolve this issue.

                                  Hdfc being such a reputed bank comitting these types of silly mistakes is highly unacceptable.

                                  Loosing trust on hdfc banking system ;- (

                                  Please resolve the issue.
                                  Sep 15, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 02, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you in 2 working days.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    M
                                    manish babar
                                    from Mumbai, Maharashtra
                                    Aug 1, 2018
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400037
                                    Website: [email protected]

                                    Hi i am manish babar
                                    Mobile:-[protected]
                                    Dint got delievry of credit card
                                    Card is dispatched from 23july checking in blue dart tracking they are showing incomplete address and they have returned you a card so my request is to u that arrange me a call from customer excutive sinse i am trying from 7 day your customer excutive are so busy dint answered a single time so my request is to you plz arrange me a card or else keep the card with nearest branch of my address i can pickup from there...
                                    Sep 13, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 01, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We confirm that we had already responded to your e-mail on July 31, 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected].

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      A
                                      atyddk
                                      from Imphal, Manipur
                                      Aug 1, 2018
                                      Resolved
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                                      Resolved

                                      Address: East Khasi Hills, Meghalaya, 793010

                                      I have applied for credit card at hdfc band and my reference no is [protected]em
                                      And my application is disapproved by the bank without giving me any reason as it does not fullfill the internal criteria of bank... So i go to one of the hdfc bank branch at laitmukrah shillong where i talk one of the bank employee named sarfaraj alam he told me ki your civil score may be poor.
                                      I told him it is not possible as i am not involved in any kind of loan or credit card in the past not even i am a guarantor to anyone.
                                      Then he told me that there is no way to know ki why hdfc disapproved your credit card application. He also tell me to apply in state bank of india for credit card...
                                      I am central govt employee and my colleagues got credit card from hdfc and i opened bank account in hdfc for credit card and they are telling me go to sbi for credit card...

                                      Sheer injustice...
                                      Atul yadav
                                      Sep 15, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 03, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We request you to provide us the following information to enable us to verify our records and assist you with regard to your query : • Name as mentioned on the application form and 16 digit application reference number • Date on which the application was submitted • Place where the application was submitted • Your mobile number/e-mail id and city of residence • Name of the executive who has collected the application • Contact details of the executive. You may write to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        M
                                        Megha Gurnani
                                        from Delhi, Delhi
                                        Aug 1, 2018
                                        Resolved
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                                        Resolved

                                        Address: Gurgaon, Haryana, 122001

                                        I had received a call to apply for credit card. Provided all details as per process.
                                        Did not receive the credit card so called the third party vendor to enquire.
                                        Third party vendor called back and had his colleague "nerul" on conference.

                                        It is unfortunate the way nerul spoke to me and how unprofessional his conduct was.

                                        Called nerul again to enquire about his company and i was told "that please go ahead and complaint, i have recorded our entire conversation."

                                        It is saddening that an organization as big as hdfc is dealing with such lowly vendors who are not even trained to speak to their customers with proper mannerisms.

                                        Requesting hdfc to look into this.
                                        Sep 15, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 03, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We deeply regret the inconvenience caused. Kindly share the details of the number from which you received the call and the application reference number to enable us to do the needful. You may send the details to [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        HDFC bank is the worst bank. I do not advise anyone to get associated with such an unprofessional bank. Even people sitting at the manager level do not have any professional ethics.
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