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HDFC Bank Complaints & Reviews

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Last updated May 10, 2024
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HDFC Bank reviews & complaints page 913

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S
SOHINI MAZUMDER
from Gurgaon, Haryana
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rude behaviour credit card customer service executive

I am facing challenges with my credit card or hdfc for which i seemed help from the customer care. Both the time a guy named soni (attended the call at 7:30am) and bharti (attended the call at 16:40) were rude. They denied giving me required information and said I cannot get a supervisor or customer complaint email address and hung up on me. I have this card for 15 years and this is the worst experience i have with the bank....
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H
Hegde Shreya
from Bhubaneshwar, Odisha
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fund transfer

Address:Bangalore, Karnataka

Transaction has been initiated on 10 th July 2018 of RS 6500 to my account through Vijaya bank. Amount has been deducted in sender account, however it's not yet credited.

Kindly let me know the status of transaction and resolve the issue ASAP

IMPS Ref no:[protected]
Customer I'd:74070960

Thank you...
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S
sivaanantham jayanthi
from Namakkal, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

iam complaint about cancellation of oneassist membership fees regarding

Address:Salem, Tamil Nadu, 637301

Cancellation of one assist membership fees
I am Hdfc bank credit card holder.This month Hdfc bank including one assist membership fees Rs1899 without my concern and generating statement for the month of July 2018..I am not interested about this service. Please cancel the one assist membership fees and send
Cancellation letter to Hdfc bank
Thanking you sir nu...
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N
neeraj chouhan0789
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card yet not received and pathetic service on your part.

Address:Jodhpur, Rajasthan, 342001

Dear Team,

I am NEERAJ CHOUHAN, I had applied for the credit card of your bank. The number of the credit card is XXXX XXXX XXXX 1148, I had submitted my docs on 18th of May, 2018 but
my card was not delivered at my permanent address
by courier agency blue dart.It has been dispatched on 19/05/2018 as I had received the message from HDFC bank on 19/05/2018 that your credit card has been dispatched through blue...
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R
Rajan R Sakariya
from Kishangarh, Rajasthan
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deactivate one assist

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 2499/- from my credit card number ending with 1620 without my concern on date:14/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2499/-

OneAssist Relationship Number : 2251671
Name :- Rajan Rameshbhai Sakariyabr...
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Y
Yaswantr
from Bengaluru, Karnataka
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money debited two times for the same recharge from my account

On 12th July i did a recharge for my Jio num[protected] and money was debited from my account two times for the same.
First time during recharge and 2nd time I received a message in the night stating money has been debited from your the for this recharge.
I even called to customer care for HDFC bank but they didn't have me any positive response towards my query.
I even checked with Jio team and they are telling that they...
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P
paruldagar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card payment

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have taken a Credit Card from HDFC Bank 5 years ago... I made the regular payment but now from 8 months time, I am unable to pay for which i am sending the interest amount to them. Now, I asked them for the settlement for which they disagreed and denied stating that they need the minimum amount to proceed for the settlement. I took a amount of Rs. 85000/- from HDFC and paid almost 60000/- as an Interest. When I denied to pay the interest...
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R
Rajan Sakariya
from Kishangarh, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate one assist

Address:Rajkot, Gujarat, 360002

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 2499/- from my credit card number ending with 1620 without my concern on date:14/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2499/-

OneAssist Relationship Number : 2251671
Name :- Rajan Rameshbhai Sakariyabr...
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S
satgopaltrust
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sb account of sat gopal trust hamidpur

Address:133104

I am the Chairman of the this public Trust namely Sat Gopal Religious & Charitable Trust located at Village Hamidpur PO: Kalpi ( Saha) 133104 which is registered and its accounts are being regularly audited by Income Tax. The Trust raises its funds primarily as Donations and loans @ 12 % interest from friends and relatives only. Being Chairman, I run the SB account with the Bank.

There were some practices adopted by the Bank...
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V
vijaya1798
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour(unauthorized credit card charges for me)

DEAR SIR,

I am vijayarahunathan s .i have salary account maintained with hdfc bank lost 14 months.this bank teli call team contact with me for the purpose of give credit card.then i will accept for using credit card. then next 5month no one call me for credit card details.
for my problem,
1)i not received credit card
2) i not use credit card
3) some application active for my account without...
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S
Surajit.khan
from Bengaluru, Karnataka
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not received cashback

Address:Bangalore, Karnataka, 560048

HDFC bank and istore representative, Bangalore failed to revert on cashback even after crossing 5 months. I'm registered consumer with the bank and used 6 months EMI options to procure iPhone and Macbook. My repeated attempt fai;led to get any breakthrough for last 2 months.No resolution is there till date and already 5th installment is paid.

HDFC finance Loan Ref No: **7201 & 7202 date 21st Jan 2018,

Email:...
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D
dharavathu seval
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc bank credit card cancellation of my one assist membership

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 3572/- from my credit card number ending with 6319 without my concern . I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.3572/- plz dont truble me plz iam a poor people.idont no what is one assist but activate this servies with out my permission...
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A
Amol Bendmali
from Mumbai, Maharashtra
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payzapp transaction failed but money not refunded to wallet

Address:443201
Website:[email protected]

I have transferred Rs. 5000/- to my ICICI bank on 17 Mar 2017 from Payzapp app. But amount not transferred to beneficiary account. Same day informed to Payzapp customer care and they said, transaction failed and money reverted to Payzapp in 5 days. But not happened. So regularly I called and every time they informed me that it will take another 5 days. After 1 month they told me that transaction was success. And provided a transaction number...
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C
Chakkravarthi Raghavan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged membership fee without prior notice

Address:Chennai, Tamil Nadu

I never wanted HDFC bank credit card, but the staffs in my home branch kept torturing me to get one. They said they are giving it for free and it has many advantages. This month I was charged First year membership fee of Rs.1000 on my credit card. This was not informed to me at all. These people cheat their customers into opting for CC and charging hidden fees like this without the customer's knowledge.

Additionally, it was...
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Ranga ji
from Hoshiarpur, Punjab
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account deduction

Address:Hoshiarpur, Punjab, 144216

Ad hoc statment charge ₹118 deduct from my account
Without information dated on 13/08/2018
When i reach to customer care regarding they can't provide proper solution.
But my point is that if i cant visit at branch on[protected] and in Description of Charges the statement charges are nil then why bank charges for the same/
So need to clarification from bank or reverse my ₹118 to my account....
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F
Ferozs01
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information about the credit card annual fees

Respected Sir,

I was offered an HDFC Credit Card and I was told the credit card is free for life time and there is no annual fees or membership renewal fee towards the credit card hence i took the credit card...Now I see on the credit card statement there is a membership renewal fees for the credit card so I called up the customer service department and informed the same.The customer service department person was very rude...
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P
Pramod Burnwal
from Ranaghat, West Bengal
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inaccurate money withdrawal

Address:Paschim Medinipur, West Bengal, 721101

Dear customer care,

Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number : [protected]
Customer id : 69689855

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal...
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A
Abhi_110092
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card application declined

Address:New Delhi, Delhi, 110092

I have applied for the credit card application ref no. [protected]N1 12 days ago for hdfc credit card because i got a call from hdfc credit card sales department that they are offering me a credit card. And they said you only need to submit the document of your existing credit card statement, adhaar, pan card. After submitting the documents i didn't get any call from the bank suddenly after few days from submitting my documents a person...
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Website:[email protected]

Dear Sir
My 1696 payment issue not resolved by HDFC bank and Wish.com also till date. HDFC bank not support as well as Wish.com also not support as bank says to me your payment delivered to merchant, when i sent same communication to Wish they denied any acceptance of 1696 payment.Please find the attached both party communication.
B.More
[protected]...
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I
inderpreet4
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health claim related

Address:148022

My self Inderpreet singh policy no.90464073.i have submitted bills and documents for claim on 16/06/18.i have receved letter from you in which you required some more documents to further process the claim. but i don’t want claim from you.kindly return my original documents and bills to patiala hdfc life branch.i will collect documents from them. i will be very thankful.for communication plz call me.
yours faithfully
Inderpreet...
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