HDFC Bank Complaints & Reviews

Hi hdfc team,

So recently, i joined a new company and as per the company policy they opened an salary

Account on hdfc. The sales person persisted me to get the credit card so i applied for hdfc

Credit card & submitted all the required documents and information for application form.

I was confident of getting my card application approved. After a day or two received

Multiple sms regarding credit card processing, one of those sms was this :
"dear applicant your hdfc bank credit card app ref no [protected]n1 is approved in

Principle subject to internal checks"

But few days later i received mail from bank that they are incapable to process my

Application without specifying any reason. Following is the mail:

Dear sir/madam,
Subject : your credit card application reference no. [protected]n1
Thank you for your interest in hdfc bank credit card.

"we wish to inform you that your application has been considered in line with the bank's

Internal credit policy (Which is based on a combination of financial and related criteria

And/or statistically determined scores to assess credit eligibility) and operating/credit

Processes (Which include a combination of verifications, credit bureau reports and

Document verifications). We regret to inform you that we are unable to approve your

Application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not

Reflect in anyway on your credit standing or your financial stability."

What a # response to my application..! If someone is reading this message from hdfc

Credit risk team, have the guts to send me the specific reason for rejection.

It is really disappointing that after collecting all the docs and verifications still not

Giving the reason. This also makes feel insecure about our document to be miss used like

Pan card, aadhar card, bank statements, pay slips as all these are private properties.

So hoping to get some solution.

Sanny
Credit card ref no.- [protected]n1
Email - [protected]@gmail.com

It never asked for a pin for food card. I lost my card & now i got a new card replacing the old. But new food card is asking for pin but i was not given any pin number.

Could you please reset my food card pin number & provide the same.
New food card card number is xxxx xxxx xxxx 7740

Kindly do the needful or let me know how to reset on my own...

Dear sir/madam,

This is with regards to emi for my hdfc personal loan account no[protected].

I had taken a personal loan from hdfc bank two months back and my emi due date is 4th of every month for rs 4025/-. As my emi’s due date was 4th, same day in the morning itself rs 10435 was deposited in my account around 12noon. However, even when my account had sufficient balance the emi didn’t get deducted from my account for the personal loan. I was under an impression that it might have been due to some technical issue from the bank and it will get deducted at a later date however when i checked my bank account today found that the bank deducted my emi amount along with a late fee of rs550 which was really shocking for me.

I called your customer care no few minutes ago to speak with the executive and what she advised me that it was because the bank runs an auto debit system in the morning around 10am. I was never aware of this nor did the bank ever inform me that if my emi due date is 4th then i need to update my bank account before 10am in the morning. So, there is no fault from my side.

Request you to do the needful from your side to refund my late fee which has been deducted incorrectly.

Your sincerely

Kapil lokhande

I have payed tha last emi of my car but the bank is not issueing the noc they are asking for money that if you will pay us 1535 rs. Then we will give you your noc but i have submmited to hdfc bank staff that during loan period my account was having sufficient amount to be debited for the payment of last emi but they were telling me that your account was not having sufficient amount to be debited and now asking for a fine of rs 1535 then we will issue your noc. My car loan detail or loan id is 33200448

I have not received my credit card from the time my previous credit card was expired.Its been a year now.I dont know what happened as I came to know that it was been sent but it never reached me.Please help on this on an urgent basis.

Had submitted my id proofs - pan card copy, aadhar card copy, company id card copy, residence address copy - to hdfc bank representatives for the purpose of applying for credit card, on 10-aug.
Though they assured delivery of card within 7-10 working days, there has been absolutely no progress or any update for 3 weeks!

On asking to cancel my application & return the documents i had submitted, there has been absolutely no response and there is no way to raise a complaint regarding this. None of my calls are returned by the rep who took my documents!
Writing to priority redressal has been useless too as they always reply with some standard mail template without even bothering to check the status

Screenshot attached shows application in process, but this has been like this since 10-aug

I have hotlisted my card and insurance has been charge for that which I have not opted for..kindly check and confirm...
I am very disappointed for this type of service ...I have never given issunens for insurance...how it's done .. without my permission ... Kindly check...?

Hi,

I was trying to load 21, 000 on 5th september from my mobikwik virtual card though the amount got debited from my mobikwik but didn't get credited to my payzapp account. As instructed by payzapp representative i have sent the details to mobikwik asking them to check however i got an information from them stating that the transaction was settled. Kindly look into matter and credit the amount.

On 3 sep 2018 i tried to book train ticket through bhim upi, in which transaction got failed but balance got deducted from account balance for twice.

Post which i tried to follow up with the irctc customer care in which they have updated that money resides on bank itself only, as money was not transferred to their account.

However after these i've taken follow up hdfc bank customer care and they confirmed me that on 4th september my money will get credited to my account but still awaiting for that. Also for which i'm taking several follow up the hdfc bank but my call is kept on hold for than 1 hour approx and get my call get disconnected. These i tried thrice.

Really fed up with the customer care of hdfc bank. Request you to intervene in this case and help us to resolve the issue asap.

Please find the below transaction details for reference.
*[protected]
*[protected].

Yours faithfully.

Hdfc bank bank, paota, jaipur, rajasthan home branch not open at the time 10:00am. Home branch manager attend classes of member at the 10:30 am. Customer waiting for deposit self. But they could not deposit at the time.
Hame bhut wait krna padta hai deposit ke liye, iss ke bare me unko kahte hai to koi dhyan nhi dete. Kai bar to time 10:00am to 11:00am tk ho jata hai. So please help us

Loan settled no objection letter received but cibil entry not changed
Premium car loan account number 28307172 name r. Janakiraman mobile number [protected]
Loan period end and all dues settled by me and they said one time settlement all the transection will be closed
But the saving bank dormate account they collected by me wrongly rupees 3000/- without any information i have lost cheated by bank
My email id [protected]@gmail.com

Dear all,

I am ex - employee of our organization my self suresh rajput. Emp code is 157722 and agency code is 00695225 i have required my uan no.
I have several many times calls pf department and hdfclife hr office no body to given me.

My pf no. Is mh/ban/211273/619333
So kindly provide me my uan no. On its urgent basis for withdrawal pf

Thanks and regards
Suresh rajput
[protected]
[protected]@gmail.com

I had purchased a mobile phone using hdfc cashback offer on 13/05/2018
The offer stated that by 30th august, 2018 the cashback will be credited but it's already 7th september now and in my creditcard statement for the month of august the cashback is not reflected yet. I have not received the cashback and hdfc helpline are not providing sufficient details
Its a fraud!
Hdfc bank is a scam...
Please contact me on:
[protected]
[protected]@gmail com

The one assist plan is activated in my hdfc credit card with my permission. I m not liable to pay any charge or any fees. Details of
Hdfc credit card no-xxxxxx0446
Mobile -[protected]
[protected]@gmail.com
I have got msg for fee of 1399 for one assist plan. As i have not subscribe any plan pls cancel the plan on urgent basis.
Pls do needful.

I am a 54 year old woman with arthritis and heart problem and walked a number of times since last year to close my account. Finally 4 months back i sent a letter and couriried them to close my account and again asked me to come in person. My account login id is 12661886 They are torturing me and asking me to pay non maintainence account. I dont have any income and entirely dependant on my children.
Since i cannot walk to the bank, I request to send your executives to my home, if you want anything personal to be signed or send a courier.
With regards,
Mrs Subhashini Madhavan .

Hi Team,

I am trying to reach everyone and i am not getting right response from HDFC bank.

we have done transction with clear trip through HDFC card
card no[protected]
Name-Devi Mallappa
HDFC complain no-1653695

I have raised ticket and i am waiting in airport these buggers made to wait and upon that no response they get email from cleartrip first after that we wil refund .

I cant even wait and bcoz i will gonna loose my life now it will be responsible for HDFC.

Please call me and update me at the earlist.

Please find the attached screenshot from clear trip.can u please refund now immidiatly.

Regards,
Deepa

I purchased a mac book pro under hdfc easy emi offer.​As per the offer a cashback of 10000 was supposed to be credited within the 90 days of purchase.
Its been 8 months and the cashback is not credited.

I have purchased the macbook from reliance digital, phoenix mall, bangalore.

The hdfc finance person obulish who sits in the reliance digital office keeps on saying that i ll get it next month and today it has been almost 8 months, His manger deepankar also assured me that I ll be getting the cashback this month for sure but the amount is not credited.This case is not only with me but with thousands of customer.
I am irritated with this unprofessional behavior from HDFC, Even the customer care is constantly repeating that the ticket is in progress past 1 month.
I dont know whom else to contact to get my issue resolved because the easy emi guys are surely not helping out.

Please don't cheat people of their money and stick to your terms and condition.

date of purchase :27 /1/2018
Store : reliance digital, phoenix mall, bengeluru

News article:
http://www.zeebiz.com/companies/news-hdfc-bank-announces-cashback-offer-up-to-rs...⇄
n a bid to boost the usage of debit and credit card services, the HDFC Bank has announced cash back offers on various Apple Inc products.

According to the bank website, the offer includes a cash back o[censored]p to Rs 10, 000 on iPhones, MacBook models and nearly Rs 5, 000 cashback is also being provided on iPad and Apple watches.

The offer is valid on EMI transactions for both HDFC credit and debit card services. One can avail the cashback offer on Apple products from January 1 to March 11, 2018.

This is abhimanyu kumar contact no-[protected] and [protected] tracking no-[protected]. I have my complete original documents(adhar card and pan card) and also my register mobile no but your delivery boy don't give me my delivery and he call me for my delivery and when i call to him for my delivery product then he talk to me very roudly.delivery boy contact no is-[protected]. Please deliver my product in husssle.

Imps:ref no:[protected]

I did an imps transaction on 5th september. Money got debited from my account but did not credit money into the receivers account.

Imps transaction status is processor down.

When will i get my money refunded into my account?

As hdfc is an reputed bank we won't expect such kind of technical errors in server. Please suggest me steps to follow to get back my amount in my account.

Please help me.

I have never purchased a consumer durable product. However, since from the month of feb 2018 an emi of 1553/- is been deducted from my account number [protected] for loan number 8449. I have raised a complaint several times at the thane lotus park loans department but however, they are not much help. I find this a fraudulent activity as no one seems to answer my query from last so many months.

Even after complaining so many times all i have heard from them is we are investigating, re:'hbl=[protected]' nch complaint:- 858998.