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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
Complaints 32882
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18416
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HDFC Bank reviews & complaints page 908

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S
Simesh Chaudhari
from Mumbai, Maharashtra
Aug 2, 2018
Resolved
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Resolved

I made 3 transaction on 1aug, 2018. All of them are showing status "processor down"'. Money deducted is neither credit to beneficiary account nor came back to my account. If you can not make transaction immediately, then what is the meaning of imps? Either money should be credited to beneficiary account immediately or should be refunded within few hours. I know the policy that if imps transaction fails, money will be refunded in 5 working days. But people make imps transaction only if there is any emergency. Waiting for 5 days is unacceptable condition.

Rrn reference no. :[protected],[protected],[protected]
Sep 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2018
HDFC Bank Customer Care's response
Dear Customer,

We note that the referred transactions have been timed out and will be settled offline. We request you to wait for 3 working days. In case the beneficiary/beneficiary bank claims non-receipt of payment, please write to [protected]@hdfcbank.com, to enable us to check and assist you further.

-Anay
HDFC Bank Customer Assistance
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    S
    saikumar nazre
    from Bengaluru, Karnataka
    Aug 2, 2018
    Resolved
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    Resolved

    Address: 500080

    I have HDFC credit card which i am not using. I want to deactivate it.i work in HSBC bank and i have hsbc credit card and as a staff i have more facility .I have tried calling to phone banking. I was unable to speak with the representative there is no option to talk with representative. I am feedup with HDFC bank is providing. My contact details is [protected]
    Sep 16, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 02, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      S
      shaik ejas
      from Bengaluru, Karnataka
      Aug 2, 2018
      Resolved
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      Resolved

      Address: 560043

      Hi this ejas shaik i have opened salary account in hdfc bank jayanagar 4th block branch near ashoka pillar in 2016.
      Later on i left the job due to some health problems. Then they converted into savings account with out informing me and they charged me 2500 for non maintaining minimum balance. Later on i joined a company the account was converted into salary account then again i left the job. Then they again converted my account into savings account right now they are telling me that pay 8000 to close the account. Every month they are deducting 600 rs from my account. We are from middle class family 8000 huge amount for me. That my family feed in a month.
      Sep 2, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 02, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please share your Account No with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
      Aug 02, 2018
      Updated by shaik ejas
      Let us look into it for you. Please share your Account No with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance

      I Have given the details
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        G
        Govind Rotangan
        from Indapur, Maharashtra
        Aug 2, 2018
        Resolved
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        Resolved

        Address: Raigad, Maharashtra, 402103

        I have received verification calls to my office desk, verification got completed successfully, when i checked my status i saw this msg online as 'disapproved' application

        Reference number [protected]n1

        Status:- disapproved

        Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

        I already wasted 10-15 days on it... For god sake tell me the reason so that peacefully i can choose credit card from some other bank rather than wasting my time on this.

        If i am not eligible for credit card please put back my all document that i had been submitted to your executive.

        Mobile :- [protected]
        Sep 4, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 02, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete concern, card application no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
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          R
          rahuldhamnaskar2392
          from Dhule, Maharashtra
          Aug 1, 2018
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400070

          I have submitted my house agreement copy to hdfc bank even after the rejection of loan, the processing fees was deducted from my hdfc bank account. Also my property agreement copy is not received till date and neither the processing fees refunded.

          In spite of several telephonic and mail communication the bank representative and branch manager are not responding properly.

          As an existing customer of hdfc bank for more than 5 years still it has been a very bad experience from home loan department of hdfc bank.
          According to me if the home loan is not processed then the processing fees should not be deducted and the customer should get the property documents back.

          I would like to highlight this issue faced by me and other home loan customers.

          Regards,
          Rahul dhamnaskar
          [protected]
          Sep 3, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 02, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          For HDFC Ltd sanctions/disburses Home Loans. Please visit http://bit.ly/2yx5J9L & they'll resolve your query at the earliest. -Anay

          -Anay
          HDFC Bank Customer Assistance
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            S
            SUDDHASATWA MUKHOPADHYAY
            from Bhubaneshwar, Odisha
            Aug 1, 2018
            Resolved
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            Resolved

            Today morning i transfered 30000 from my hdfc app to my wife's sbi account via imps. Amount debited from my hdfc bank account but not credited after more than 12 hours to my wife sbi account. Status shows processor down. How to get refund? Please help me out. As it was utmost important for me, i feel harassed and helpless. Will bank repay me the amount with interest?
            Sep 7, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 04, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We would like to state that the transaction is timed out and will be settled accordingly. Request you to allow 3 working days for settlement. Please check with the beneficiary/beneficiary bank for further status and write to [protected]@hdfcbank.com, in case of any further clarification or assistance.

            -Anay
            HDFC Bank Customer Assistance
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              M
              mahajan lalit
              from Narwana, Haryana
              Aug 1, 2018
              Resolved
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              Resolved

              I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3861 without my concern on date:17/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

              Oneassist relationship number : 4908570
              Name :- prabhakaran
              Credit card number ending :- 3861
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Meenakshi,

              Greetings from OneAssist,

              We apologize for the trouble caused.

              As requested by you we have initiated your cancellation process vide service request number 3413002. Your refund amount 1399/- will be credited in your account within 5 to 7 working days.

              Thank you,

              Regards,

              Sophia,

              Team OneAssist
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                N
                Narasimha Charyulu
                from Palakollu, Andhra Pradesh
                Aug 1, 2018
                Resolved
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                Resolved

                Address: West Godavari, Andhra Pradesh, 534350

                I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2092 without my concern on date:21/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                Oneassist relationship number : 4934239
                Name :- narasimha charyulu
                Credit card number ending :- 2092
                Email id: [protected]@gmail.com
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Narsimha,

                Greetings from OneAssist,

                We are sorry for the inconvenience caused.

                As requested by you, we have initiated the cancellation vide SR number 3412841. Your refund will be credited in your account within 5 to 7 working days.

                Regards,

                Sophia

                Team OneAssist.
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                  T
                  Thahmina begum
                  from Bengaluru, Karnataka
                  Aug 3, 2018
                  Resolved
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                  Resolved

                  Address: 560051
                  Website: Consumercomplaints.in

                  Hi I have an account in hdfc bank I have applied for salary account now it has converted into a saving account without any intimation I just want to revers my saving account into a salary account and every month the maintenance charge please kindly refund my deducted amount to my account or else I want to close my account of hdfc please do needful.

                  Thanking you
                  Thahmina begum
                  Sep 17, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 04, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your Account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    T
                    Thumati Madhusudhana Rao
                    from Hyderabad, Telangana
                    Aug 1, 2018
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                    Address: 508207

                    My hdfc salary account was blocked I don't know the reason up to now i didn't get any confirmation or communication message from bank side my salary is stuck in between my company and account what should i do know, it is the min duty of the bank to furnish the information to the customer
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                      S
                      Subanta Neogi
                      from Madanpur, West Bengal
                      Aug 1, 2018
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400072

                      When i click on upi in account tab while logged in hdfc mobile app, it says "you are not allowed to do this transaction. Kindly contact your nearest branch".

                      Issue ID: "HBL=[protected]"

                      I have visited the bank and reinstalled the latest version of the app after wiping my phone cache. The bank could not help me and has asked me to mail to hdfc customer care. I havent got any response yet.

                      Cust ID[protected]

                      I have attached screenshots and sent it to hdfc support email with RE:"HBL=[protected]".

                      I want my UPI ID to be activated asap.
                      Sep 6, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 04, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you within 2 working days.

                      -Anay
                      HDFC Bank Customer Assistance
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                        V
                        Vishal.bsnl
                        from Kolkata, West Bengal
                        Aug 1, 2018
                        Resolved
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                        Resolved

                        Address: Kanpur, Uttar Pradesh

                        Urgent : Dear Customer, due to fall in gold prices, your gold loan account 71570346 stands overdrawn. Kindly visit your branch immediately for payment of margin amount of Rs.2, 496.50. T&C apply.

                        Sir i am geeting this message continuously but why to pay ?
                        Kindly give me detail as at the time of taking loan nobody told about this condition .I am out of station for one month so i can not visit the branch.
                        Thanks
                        Vishal kumar singh
                        [protected]
                        Sep 5, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 04, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        You are requested to visit our nearest Retail Loan Service Centre with regard to your query. Kindly visit the following URL to access information for the complete address details of our Retail Loan Service Center. URL: https://goo.gl/DfPYa4

                        -Anay
                        HDFC Bank Customer Assistance
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                          M
                          Mohan@6925
                          from Arakkonam, Tamil Nadu
                          Aug 1, 2018
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                          Address: Chennai, Tamil Nadu

                          I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6617 without my concern on date:04/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                          OneAssist Relationship Number : 2170821
                          Name :- Mohanraj.G
                          Mobile No. :- +91 [protected]
                          Credit Card Number Ending :- 6617
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Sudhi2087
                            from Kuzhithurai, Tamil Nadu
                            Aug 1, 2018
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                            Address: 629002

                            Dear Oneassist Team,

                            I have received credit card from the HDFC agent saying card is totally free and I took the same and till now I didn’t generate the pin number in that card . I was going through credit card statement and found that without any intimation you have deducted the amount of Rs1399 from my credit card & in EMI with another RS 100 EMI conversion fee deducted.
                            As per my knowledge Mobile payment Rs 100 only I used . When I Contact customer care with cancellation request. They’re answering the plan almost cross 42 days so we will refund only the 50 % amount . This is unacceptable that you deduct amount on name of one assist MFEE without my knowledge.
                            Kindly refund the full amount 1537.98 to my credit card and cancel the one assist plan
                            Thanks
                            Sudheesh Raj
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
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                              H
                              Harish13061985
                              from Bengaluru, Karnataka
                              Aug 1, 2018
                              Resolved
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                              Resolved

                              Address: 561203

                              Please share noc for below mentioned card details.

                              A) from marach 2018 am requesting noc from your end, but there is no reply from your end.
                              B) please remove my name in cibil.
                              C) when am calling to toll free number, hdfc disabled call from register number.
                              D) please share proper reason.

                              Pan no :aggph2181p
                              Card no : 5261xxxxxxx1736

                              Regards
                              Harish r
                              Sep 3, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Aug 01, 2018
                              Updated by Harish13061985
                              how much it will take time.
                              Verified Support
                              Aug 03, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              With regard to your credit card, we request you to contact our Debt manager at[protected]/67268002.

                              -Anay
                              HDFC Bank Customer Assistance
                              Aug 03, 2018
                              Updated by Harish13061985
                              please share his contact details and email id
                              Aug 07, 2018
                              Updated by Harish13061985
                              Dear HDFC Credit card team,

                              if possible to share the NOC or not ?

                              regards
                              Harish R
                              [protected]
                              Aug 17, 2018
                              Updated by Harish13061985
                              Any issue ?
                              1. HDFC is charging some Instant alert message.
                              About this they have never informed me. And this they are charging every quarter.
                              2. Even after maintaining sufficient balance in account, they keep on sending messages regarding maintain balance.
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                                M
                                Mohan@6925
                                from Arakkonam, Tamil Nadu
                                Aug 1, 2018
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                                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6617 without my concern on date:15/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                                OneAssist Relationship Number : 2170821
                                Name :- Mohanraj.G
                                Mobile No. :- +91 [protected]
                                Credit Card Number Ending :- 6617
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
                                  riar
                                  from Noida, Uttar Pradesh
                                  Aug 1, 2018
                                  Resolved
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                                  Resolved

                                  Dear sir,

                                  I had applied for insurance policy application no,.[protected]for my daughter simran bhatia on 31 jul 2018. The premium of rs. 52250 was paid on line through debit card on 31 jul 2018. Now i do not want to take this policy.

                                  Kindly revert the amount in my account if taken.

                                  Thanking you

                                  Regards,

                                  Hardip singh riar
                                  Mob: [protected]
                                  Sep 2, 2018
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 02, 2018
                                  HDFC Life Customer Care's response
                                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
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                                    V
                                    Vaishnavi Premchandani
                                    from Mumbai, Maharashtra
                                    Aug 1, 2018
                                    Resolved
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                                    Resolved

                                    I got call from [protected] .
                                    This person introduce herself Divya sharma from Delhi head branch of HDFC Life Insurance company.she told me about interest free loan against hdfc life jeevan samruddhi Policy plan.she told me she is senior manager of HDFC life Insurance/loan dept.She also told me about and convinced me fully on it.

                                    By several follow up with these people They convinced me to get 10 times of loan of insurance value at 0% interest for ten years. IE-if i will paid 30000 Then HDFC will give Rs 300000 for 10 years wiTh 0% interest and benefit of insurance policy will go to HDFC life .
                                    first it sounds good to ear and any one will attract to it. But be aware of such type of calls

                                    With the help of this forum, I would like to tell all people to not faith on such type of calls /offers.
                                    These People are third party vendor working for these banks and getting commission on each sell of products.
                                    Please be aware of such type of calls. .
                                    Sep 3, 2018
                                    Complaint marked as Resolved 
                                    HDFC Life customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 03, 2018
                                    HDFC Life Customer Care's response
                                    Hi, kindly inform to the policyholder if he/she has any unresolved issue with respect to his / her policy, please write to us at [protected]@hdfclife.com from registered Id to have the same addressed.
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                                      S
                                      Sudhi2087
                                      from Kuzhithurai, Tamil Nadu
                                      Aug 1, 2018
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                                      Address: 629002

                                      Dear Oneassist Team,
                                      I have received credit card from the HDFC agent saying card is totally free and I took the same and till now I didn’t generate the pin number in that card . I was going through credit card statement and found that without any intimation you have deducted the amount of Rs1399 from my credit card & in EMI with another RS 100 EMI conversion fee deducted.
                                      As per my knowledge Mobile payment Rs 100 only I used . When I Contact customer care with cancellation request. They’re answering the plan almost cross 42 days so we will refund only the 50 % amount . This is unacceptable that you deduct amount on name of one assist MFEE without my knowledge.
                                      Kindly refund the full amount 1537.98 to my credit card and cancel the one assist plan
                                      Thanks
                                      Sudheesh Raj
                                      +1 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Sudhi2087
                                        from Kuzhithurai, Tamil Nadu
                                        Aug 1, 2018
                                        Resolved
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                                        Resolved

                                        Address: 629002

                                        Dear Oneassist Team,

                                        I have received credit card from the HDFC agent saying card is totally free and I took the same and till now I didn’t generate the pin number in that card . I was going through credit card statement and found that without any intimation you have deducted the amount of Rs1399 from my credit card & in EMI with another RS 100 EMI conversion fee deducted.
                                        As per my knowledge Mobile payment Rs 100 only I used . When I Contact customer care with cancellation request. They’re answering the plan almost cross 42 days so we will refund only the 50 % of amount . This is unacceptable that you deduct amount on the name of one assist MFEE without my knowledge.
                                        Kindly refund the full amount 1537.98 to my credit card and cancel the one assist plan.

                                        Credit card no : xx5317
                                        Mobile No :[protected]

                                        Thanks,
                                        Sudheesh Raj
                                        Aug 1, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
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