HDFC Bank Complaints & Reviews

Hi,
I kiran sethi, a/c no.[protected], in this account my minimum limit was 10, 000/- but in the month of april, 2018 with my permission bank executives access my limit from 10k to 25k. And start deducting rs.708/- i complaint in the bank to mr. Kaushal-[protected] naraina industrial branch, also fillup the form to decrease my limit after that they are deducting rs.708/- till july, 18. Please revert my amount as it is illegal.

And i went in hdfc naraina indl branch to close my daughter account (A/c no.[protected]) but ms. Kavita-[protected] gave me wrong information that my daughters account limit is 5k. I put amt more than 5k. But today i saw that rs.708/- deducted from this account also. When i speaks to mr. Kaushal he informed that minimum limit is 10k. Please sortout this matter also.

I have purchased a laptop lenovo ideapad core i7 7th gen using hdfc debit card emi and i get double emi of rs 5288.96. Its been 8 months cutting double emi amount of 5288.96. I have contacted the hdfc bank, but they dont help me anyway and they dont refund my money also. Double emi is still cutting. I'm really frustrated please help me regarding this. i have posted this complaint before at this same place and its now marked as solved as it still not solved, seems like injustice is everywhere, please solve my issue, its been more than 10 months emi cutting out, my life is getting trouble because of hdfc bank

1. Original date of transaction : tue, oct 17th '17 1:09 pm
2. Amount of transaction : ₹57, 990
3. Order id : od[protected]

I have purchased one product but i pay double emi and have 2 loan account number

1. Loan account number : [protected]
2. Loan account number : [protected]

I am ex. Employee of hbl global pvt ltd. I joined @ 28 aug 2017. My details furnished below for your kind reference.

Now i would like to get my pf settlement. Kindy send me the details of the
Same and send the pf settlement and pf no. Application also. And where to send & what are the documents requried. Plz send to my email id

My name - manoj kumar
Employee no. - m26058
Location worked - agra u. P. For hdfc bank ltd
Date of joining - 28 aug 2017

With regards
Manoj kumar
91+[protected]
Email id mr. [protected]@gmail.com

I had purchased sofa from home center on feb month and they said that through hdfc cc its 10% cash back after the 3 months of order period.
Instead of 10% i was received only 5 %. For this i was contacted multiple times to bank and provided the details but no use. Please help.
1) from where the product purchased : homecentre
2) what product you had bought - emily fabric sofa 3 seater brown
3) which brand you had opted - emily
4) transactions details -
Order # - [protected]
Order date - 19 feb 2018
Order total - 17, 955.00
5) transaction type - regular transaction
7) complete offer details received through: through email
Thanks
Damodar
[protected]

I'm running thru n fro since 2 months for reversal of wrongly-fully or i can say misleading information by hdfc bank credit card employee satyendra vishwkarma.
For target completion they are fooling customers with lucrative benefits and facilities which actually we dont get. They have forced me to take card saying its free card life time with loads of benefits.
I was preferred customer (Now classic) at time of applying card thru online portal which was pre-approved premier card which is hdfc regalia.
I was been told by hdfc employee that i will get 6 complimentary int lounge access also 2 domestic lounge access in a year. He even told me ill get taj epicure membership which i didnt got till date, i dont have problem with that.
I have problem with charges levied after wrong commitments from hdfc employee.
I had used 2 domestic complimentary at mumbai n goa international airport as per info given to me.

They have charged me for both transaction rs. 4417/- for which one they have reversed minus gst charges.. Now they are not ready to reverse the second one.

For 2 months i have been writing to senior management about misleading info and now they are raising their hands giving answer as gesture we have reversed one other would be chargeable.

I want to ask md of hdfc bank to whom i wrote email earlier about the same but didnt got reply.
Is it my fault if for target their employees are forcing us to take their products and giving misleading and absolutely non-sense facilities.

I dont mind if the closed my card but i want back my remaining rs.[protected].20+gst 338.26 + previous gst 339 = 2556)

My customer id is 63821147
Card no. 4854 98xx xxxx 1222

Its been few months now i cant add new beneficiary. I stay abroad and my only way to transfer money to india in hdfc... Now since few months now i really am in trouble. Plz plz plz help me out. There are people i have to add and send money to. They think i am delaying on purpose. I removed many added ones to add new ones but no help. Please help me.

My salary account (In hdfc bank - baloda bazar branch) was created in oct 2017, in apr 2017 i moved to other location and submit a/c closer application to the branch but my a/c are still alive
. Now my salary account in hdfc bank has been converted to savings account without informing me, and balance shown -3059
I request you to please take action against this bank.

I have seen the following charges in my hdfc salary account.

1. Hdfc has started charging once every quarter

2. Inst-alert chg inc gst apr-jun2018 charging for instant alert for the account. When opening the account they mentioned that this service was free and now they are charging. This has been done for many quarters now

They should inform the customer before charging. You cannot hold the customer at ransom.

I am not sure how to resolve this please advice...

I have applied for hdfc credit card with application ref no. 18g[protected]pb but status shown as a format of letter is sent to you as attachment but i didnt get any letter. What to do now.? Its already 25 days for the application. If my card is disapproved kindly send my documents back in original as i have given for the card. There is no supportive customer care whom to call and enquire.

Hello,

Greeting of the day...!

I just want to raise a complain regarding of hdfc bank services.

Actuly 10, 500 rupees has been deducted from my account on dated 15june2018 from atm machine that was withdrawaled by someone however my atm was in my pocket and that time i was in silokhera village gurgaon but my amount was deducted 10, 500 rs from delhi.

When i got to know, i filed the online fir for same. And i was contact with my nearest branch but they told me please call on customer care they will provide you the solution.
And then i called to hdfc bank heplline number and i said to him about all matters then they told me we will do the enquiry for same and if your amount has been deducted from account we will help you.

I am calling them again and again but still they are missguiding me and saying, this is not a bank fault and we can't do anything for you. However as per my understanding they didn't verify anything on it and they are playing safe side.

Still i am very bother and i don't have any single coin for spend. I am a serviceman in genpact and getting 10, 000 rs. Salary in a month and my financial conditation is not good.

Would request you to please provide the resolution on it as soon as possible.

My contact no. - #[protected]
#[protected]
Name - sukhvinder singh
D. O. B. - 05/09/1987
Hdfc bank a/c no. - [protected]
Customer id[protected]
Bank address - dlf branch, cyber hub gurgaon.

Let me know if you required any further assistance. Ty

Best regards
Sukhvinder singh

HDFC Credit Card Division — Harassing Collection Agents

Dear Sir/Mam,

I am Sandeep Pandey a credit card holder with your bank since the year 2011. I was received this card enrolment form by one of your representatives who was distributing and enrolling people, right outside my office building. I have used the card and was regularly paying back the bank for quiet some time as the records would show.

However, I have lost jobs since January 2018 and my financial condition has been very bad since then. I have a family of 6...my mother ( housewife), my father(declared unfit and ill since 2017 by the doctors). My wife ( housewife) and one daughter aged 3.5 years and 1 son aged 1 year jobs. There are all depend on me for family expenses. We don't have a house, hence we are staying as a terant.

I have been earning just 15000 rupees per month since 2018...sometimes not even that. I have been trying to get myself a better paying job since then, in order to be able to pay back the bank.

Credit Card: [protected]
Mobile #: [protected].

I do want to repay all the amounts owed to the bank. However, I am not able to pay anything more than Rs 2500/- per month. I have informed this to various customer care representatives and collection agencies as well.

However, below mentioned are some serious issues faced by me, my family, my neighbours due to your collection representatives.

On dated 06th August 2018 1 ladies and 3 person at time 11.00am they forcefully entered at my home and try to continue warning and telling that leave home immediately they want to seal flat now. They are also catch my daughter’s hand very tightly, her age is only 3.5 years and she studying in nursery class. They aggressively talking to her . Because of this my daughter is afraid and start crying. That is very very pathetic. They are also trying to harassing my wife that they telling “ Anjaam achha nahi Hogaa.” Now tomorrow dated 07th August 2018 me with my room owner going to raised police complain again HDFC credit card and against agency. On that same time I was received various call from number 1) [protected] 2) [protected] & 3) [protected]. Such behaviour on the part of your agents is an illegal move as per the RBI rules.

They has called me over 5 times already and been very rude.

Also I was informed this thing to phone banking officer on same at time of 16.03pm.

Below mentioned are some rules sent to me by my father's lawyer for my reference.

RBI Rules:

(iii) Fair Practices in debt collection

(a) In the matter of recovery of dues, banks / NBFCs may ensure that they, as also their agents, adhere to the extant instructions on Fair Practice Code for lenders (circular DBOD. Leg. No. BC. 104 /09.07.007 / 2002–03 dated May 5, 2003) as also IBA’s Code for Collection of dues and repossession of security. In case banks / NBFCs have their own code for collection of dues it should, at the minimum, incorporate all the terms of IBA's Code.

(b) In particular, in regard to appointment of third party agencies for debt collection, it is essential that such agents refrain from action that could damage the integrity and reputation of the bank / NBFC and that they observe strict customer confidentiality. All letters issued by recovery agents must contain the name and address of a responsible senior officer of the card issuing bank whom the customer can contact at his location.

(c) Banks / NBFCs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit card holders’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations.

Like I have already suggested, I do want to pay, however, I need help from you as a bank officer in stopping such maligning and disturbing incidents.

However, I need some help as I dont trust these guys, and i dont think that they will help me. Kindly help.

Thanks .

Sandeep Pandey

Dear sir,

I would like to inform you that,
I’m using payzapp apps for first,
I made add money in my paywapp wallet. Also made transfer money to my hdfc bank.
Amount transfer successfully but as per your concern ifsc code wrong,
Now it’s day 4 running still my wallet not reflected refund.
Biswajit das
Cust i’d[protected]

Dear sir/madam
I am an account holder of hdfc bank (Holding account no [protected]) nalgonda branch of telangana state.
I would like to bring your notice that, my salary is crediting to your bank since 2016 june. Since or year onwards i was getting call from the bank that whether i need any personal loan or not, i refused it as i was not in need of it. At present i am in a urgent need of a loan hence i approached the bank believing your advertisement that within 19 seconds i get my loan. But when the staff tried to start the process through net banking, he said 'offer' is not showing regarding personal loan, come on​the next day, i have gone again three times but it was the same story offer is not showing. Then they asked me to fill a form and get it signed by any gazetted rank officer. As i am not a local person here whoever i approached refused to sign it as their names, number and address​ have asked on it.
Here i want to know why the personal​ loan offer is not showing to my account when bike loan and car loan is showing. And if a customer face such problems won't the bank solve out such problems? What trust will the customer have on the institution?
You are advertising that customer will get loan within 10 seconds, then as a customer why didn't i get that facility?
Please take the matter seriously and solve out the problems regarding offer
Thanking you.
Yours faithfully
Binu mol mr

My salary account was opened several years ago and although i am no longer employed by the company or use the account i am shown a negative balance and the balance goes up every month.

I have tried to reach out to customer support several times (Email and facebook) and yet they ave not helped with this. According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they refuse to acknowledge this.

I am frustrated that not only the money i had in my bank account has now been charged by the bank as a fee, but this negative balance keeps increasing.

Hdfc bank charged me huge amount of rs 4000 as amb charges.. As my salary is not getting credited to account since last few months.. Important thing is they haven't charge me on monthly basis thy charged 4000 altogether for 4 months which is quite unacceptable.. If they would have charged on monthly basis i could have arrange money to keep in account.. Now i am gonna fight hard for my reversal because this is unfair

Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected].
I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment. My details are mentioned below.

Name: sellathorai murugeshan
Credit card number : [protected]

Thanking you
Sellathorai
[protected]

Hi,
I have applied for hdfc credit card around 10 days back through an hdfc executive, and the status is not shown properly shown. While i got a confirmation url in text message but url with application number but when i click it, it always open a page that "this site cannot be reached". While yesterday i got the message from hdfc bank to my mobile number saying that "one-time password (Otp) for hdfc bank credit card ending with xxxx is xxxxxx. Pls, use this otp at hdfc bank atm (Language selection screen) to create your atm pin before 4th september".

What does it mean now? Is credit card generated or what?

Respected sir
Hdfc bank has sent the credit card, informing that its free their is no processing fees. But after wards they inform me that its chargeable. After that i have told them to not to issue credit card. But they issued card but i have not activated the card then also they have debited 1180 rs from my account...
Please close the credit card and also the refund my charges
My accont num is : [protected]
Please rectify the same

Thanking you

K c hegade

One assist has deducted Rs.1399/- from my account as membership fee from my HDFC credit card without my knowledge and permission. This is continuing for me for past two years. I have contacted the customer care and asked them to cancel the membership and asked them to refund the amount. But, they are refusing to do it and made me feel bad by there customer care service. So, kindly cancel my one assist subscription and refund the full amount(Rs.1399/-) to my credit card account ending 7073.

One Assist Relationship No: 2453954
Date Activated: 28/07/2018
Plan : Power Individual

Please do the needful.

Dear customer mandate reference no: hdfc[protected] issued to hdfc ltd with value rs. 51360.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch....