HDFC Bank Complaints & Reviews

My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my hdfc credit card.
My plan is enhanced wa privilege single plan and i have been charged rs.1899/- for it.

Kindly refund it soon as it was charged without any consent.

Oneassist relationship number : 2338120
Name :- poojari sujatha
Mobile no. :- [protected]
Credit card number ending :- 5805

My number was auto-registered for smartpay. This never worked for me when my mobile operator was idea. Now i have ported to airtel and you have deducted money saying that you have recharged my number successfully and your customer service is so worst that they are being rude saying i need to contact them and say i have ported my number to airtel.
Why would i contact you to give all my information?
Has it worked for me once, i would have updated from my end.
Your customer service guys does not even know the meaning of disputing a charge and they shout back, disconnect the calls. For this reason, i had to call multiple time with no resolution for it.
They say that they have de-registered smartpay when i have already done it from my end.
One says the charge will be refunded only when they cancel from their end. (Just cancelling from their end)
This is not what we expect from a private bank.

Hi,

I just found out that an amount of ₹133.26 and ₹27.98 deducted from my account today (24th july, 2018).

I haven't done any international transactions, then why are those amounts were deducted from my account.

Ref/ cheque no. Mir[protected]. Dc intl pos txn markup+st[protected]mir[protected] deducted amount = 133.26

And ref/ cheque no. Mir[protected]. Dc intl pos txn markup+st[protected]mir[protected] deducted amount = 27.98

I want an immediate refund of those amounts, as if they are deducted accidentally, or provide me full description, for why such things happens.

Please reply fast.

Thanks
Subhojit biswas
Mail: [protected]@gmail.com
Cell: [protected].

I opened a salary account with hdfc in 2010 which was zero balance account. I was told that i can have zero balance without any charge.in 2013, my salary stopped crediting to this account. And in 2017, my account balance reached close to rs 4000. When i logged in to my account 2 months back, i came to know balance is rs -8000 (Negative). Whatever statements i was getting for my account, it always says zero balance. Never says negative balance. When i went to hdfc bank, they says i have to maintain minimum balance of rs 10, 000. That's the meaning of zero balance account. After having long arguments with bank manager, he said if you make big investment here with us (Close to 20 lacs), i can waive off all charges. (Close to rs 12000). Otherwise you will have to pay more. Few days back, one payment of more than rs 1 lac got credited to my account. Now all negative balance got adjusted. Wow, i had great loss having account with hdfc. W

Suggesting all not to open an account with hdfc if you don't want bank to eat up all your hard earned money.

Many of my friends have faced this issue.

Hi,

I took hdfc suraksha policy, as per the policy it says for loss of job will bare 3 months emi i lost the job in the month of jan-2018 also i have submitted the required documents later i received an email need of 26as since i have sent it to the concern email later i called to the customer service they said it was received claim is in process for 2 months now they are saying they haven’t received it i don’t know why hdfc ergo is making me to cheat 33, 000/-. I assume if i would have taken a death coverage for 50 lakhs defenetly my nominee wont get it because for a 33, 000/- itself can’t able to bare really feel ashamed to taken a insurance with hdfc.

Regards,
S k raman
Claim no:[protected] &[protected]
Mob: [protected]

I ordered a product from Paytm Mall app using HDFC bank debit card but it got cancelled due to certain reasons and Paytm claimed that the amount has already been refunded from their side but i didn't get my refund.And its already more than a month.I would request the bank to refund my amount as soon as possible or else i will have to take a action against them.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2465 without my concern on date:20/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 4908340
Name :- lakhwinder singh
Mobile no. :- [protected]
Credit card number ending :- 2465

Dear concerned authority,

I am a privileged customer of HDFC bank. I was assigned a credit card saying it is life time free of cost by Hdfc employee. The person who filled my form activated the smart pay feature without informing me and this caused me to pay an amount of around 2000 rs for no use. I paid this amount by visiting Hdfc Dunlop branch in Kolkata. They told me that as now I have paid the amount and cancelled the smart pay, I will not be charged anything in the future. I told them to cancel my card as well.

After that I cancelled the smart pay feature by calling your call centre executive and also told to cancel my card. After that without informing me there was an activation charges for the credit card, I was charged for it. Now they have sent me a statement that I have to pay 3000 rs as activation charges. I was not informed by the credit card agent nor the bank about the charges. In fact I was told that the card is completely free.

I am made a fool by the bank employees and am frustrated by the misguiding and fraud is done by HDFC bank. I will not pay any amount now. I also want the bank to pay me back my 2000 rs that I have paid earlier due to their lies. The bank representatives are continuously fooling me since the time they gave me the card. I also want the bank to cancel the credit card immediately, I do not want it. If you will not take any actions then we will have to go to the consumer forum and we will stop all current and future ties with your bank

I want the bank to credit the rs 2000 app already paid by myself to the following account

Please ensure the same at the earliest

Paridhi AgarwalDear concerned authority,

I am a privileged customer of your bank. I was assigned a credit card saying it is life time free of cost by Hdfc employee. The person who filled my form activated the smart pay feature without informing me and this caused me to pay an amount of around 2000 rs for no use. I paid this amount by visiting Hdfc Dunlop branch in Kolkata. They told me that as now I have paid the amount and cancelled the smart pay, I will not be charged anything in the future. I told them to cancel my card as well.

After that I cancelled the smart pay feature by calling your call centre executive and also told to cancel my card. After that without informing me there was an activation charges for the credit card, I was charged for it. Now they have sent me a statement that I have to pay 3000 rs as activation charges. I was not informed by the credit card agent nor the bank about the charges. In fact I was told that the card is completely free.

Me and my husband have privileged accounts in your bank. My husband is a premium customer and we are very outraged at such misguide and fraud done by your bank. I will not pay any amount now. Please also pay me back my 2000 rs that I have paid earlier due to your lies. Your representatives are continuously fooling me since the time they gave me the card. Please cancel the credit card immediately, I do not want it. If you will not take any actions then we will have to go to the consumer forum and we will stop all current and future ties with your bank

Please credit the rs 2000 app already paid by myself to the following account

Please ensure the same at the earliest

Paridhi Agarwal
Credit card no: [protected]
Ac no: [protected]
Thanks

Thanks

I had applied for hdfc moneyback cc at hdfc bank mannually & submitted all the required documents and information for application form.
I have also 812 credit score. Central govt. Employee where salary is above 25k.

After a day or two received multiple sms and calls regarding cc processing, one of those sms was this :
"dear applicant your hdfc bank credit card app ref no [protected]el is approved in principle subject to internal checks"

After that received telephonic verification calls & physical verification at office & residential address.

But yesterday i received mail from bank that they are incapable to process my application without specifying any reason. Following is the mail:
"
Dear sir/madam,
Subject : your credit card application reference no. [protected]el
Thank you for your interest in hdfc bank credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability."

It is really disappointing that after collecting all the docs and verifications still not giving the reason. This also makes feel insecure about our document to be miss used like pan card, aadhar card, bank statements, pay slips as all these are private properties.

So hoping to get some resolution i am posting it here.

Regards,
Sumanta das

I would like to file fraud case against hdfc bank ltd, sector 63, noida

I opened salary account with hdfc bank in may, 2016 with the help of executive, he did not give me any information regarding demat account linked to it. They are deducting rs 885 annually as annual maintenance charges whereas i am never aware of that i have such account. I only got to know in july, 2018 when i say my mini statement where it was mentioned that rs 885has been deducted as depository charges. It's typical fraud case where executive did not educate customer with all the details even dont send any deduction message.

Hi team,

This is with regards to the loan ref # 59234754.

I had applied personal loan for the amount of 100000, however i had submitted all requested documents. Still i have not received any call from verification team.
I had check with the concern person he is not responding on the same.

Hence requesting you to close my application.

For more details : contact me @ [protected]

Regards,
Kumar. Hr

Please return back/ waived off annual maintenance charges levied in my credit card ending xxxx xxxx 4927, as at the time of issue credit card, a hdfc sales representative ensure me that this is life time free card for me and no any charges i have to bear., but still bank has charged me annual maintenance fee of rs. 1180 (Rs.1000+18% gst) which is totally unauthorized, for sales promotion whatever commitment given by bank sales executive and at last customer has to suffer. So please either close/cancel my card or refund me waived of annual membership fee.

Thanks & regards,
Paresh dharsandiya
Valsad.

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account as hdfc option was not available. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). Lots of my money deducted from my account because of this reason.

On 19/07/2018 i had called customer care and raised a request to close my account as i did not want to use the account. They are saying i have rs -6600 in my account and they will arrange call from bank but still i didn't received the call.

I visited the bank as well but they are not listening and forcing to pay the money to close the account. There behavior with me on this request is worst.

I request you to please take action against this bank.. They have no right to do whatever they want without informing the customer.

Bank detail:
Bank: hdfc
Branch: jayanagar -3rd block
Isfc: hdfc0000261

My contact:
[protected]@gmail.com
[protected]
Account number: [protected]

Sir i have hdfc credit card since many years. From starting i paid credit card bill by "auto pay mode".in last month your bank deducted only minimum amount rs.500.00 and put the finance charge rs.887.23 on 22 jul 2018 on me which is wrong. That is not my fault. I have maintain sufficient bank balance. You should deducted total credit card bill amount. I never choose for minimum bill amount. Therefore this is my humble request please reverse or waive off this charge.
I m waiting for your positive reply.
Thanking you,

Yours sincerely
Ravindra singh rathore
A/c -[protected]
Mob -[protected]
Email - [protected]@gmail.com

Unauthorized transactions done by using my credit card for which i am not at all responsible. This has happened the second time with me. As spoken with your customer care executive my card has been blocked with immediate effect for security reason but for issuing new credit cards primary as well as ad on i am asked to pay charges which is totally injustice. As i have been very good in making purchases & also paying them very regularly i request you to issue me new credit cards without any kind of charges levied on me. My credit card number is [protected]. Please do the needful on immediate basis.

It's has been 3 months since this issue started. I have called customer service severals times and recently i received an email from anushree. [protected]@hdfcbank.com with some case number i suppose
Banc[protected].in short the email says that it is due to the telephone service provider.

1. I have onshore accounts for which i receive otps on this very same number.
2. I still receive transaction messages each time the card is used.

I am really unhappy in the way this issue is being handled so far and therefore resorting to this forum. If this still doesn't get sorted, the only option left is to reach out to ombudsman.

I sincerely request hdfc to take customer service a bit more serious and help me out.

Note: i have already tried to switch sim to other mobiles and so on; basic common sense troubleshooting is already done.

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. I requested to customer care to block my account but nobody didn't take any action. Now salary account in hdfc bank has been converted to savings account (Without informing me or warning me). I logged into my account for some reason and i see that i have rs -2743/- in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.

This is Manjunatha U, i have account in HDFC bank, I was using HDFC credit card my card number is [protected], due to irregular payment my card was blocked permanently and card expired May 2016, i use to get so many calls and my SB account went to minus so I paid complete amount in 2017. but still i am getting bills and additional charges from HDFC bank I went to branch office but no responded they told me to call customer care. I called customer care many times and they didn't give any replay many times they disconnected my call.
Please give solution for this.

Thanks
Manjunatha U

My company had opened a salary account in hdfc bank on february but due to some accounts problem company did not able to credit salary directly in my account but from june onward company started crediting salary directly in my account but bank had charged amb charge of rs 2121/-. When company had submitted letter to bank they had only waived of rs. 1198/- and when i ask them about the balance amount they are telling we are looking into it and soon it will be resolved but till date the matter is unsolved.

Dear sir,
We’d like to confirm that the seller has refunded ₹ 2100 to your hdfc credit card on 24th may 18 under bank transaction id [protected]. This amount will be credited to your account till 28th may 18 hdfc bank — extended warranty 2 year by flipkart protect order with order id:od[protected]. Refund. We have not received any refund this type till date.

Thanks,
Amardeep saini

[protected]
Amardeepsaini.[protected]@gmail.com