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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
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R
raghib hasan
Jul 27, 2018
Resolved
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Resolved

Address: Bangalore, Karnataka, 560066
Website: HDFC and Reliance digital store

Hdfc bank promised to give rs 10000/- cashback for iphone x on debit card loan within 90days

I have also paid all the emi, i have also visited store and meet the hdfc finance guys but no one is helping on that issue,
From last 3 month they are just saying in another 5 working days you will get your cash back.
I am feeling i got cheated by hdfc and reliance digital store

In the bill also it's clearly mentioned the same. Now it's been around 6months but i have not yet received the cashback,

Each time i call them they ask for 5days of time with a new complaint number but after 5days there will be of no solution to my complaint.

Now i feel like getting cheated from hdfc on this aspect. I have not idea how to complain on this aspect so, i am raising a concern here.
Sep 10, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account no./customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Dear Valued Customer,  

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,  
Reliance Digital
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    A
    Anusree Rajeev
    from Idukki, Kerala
    Jul 27, 2018
    Resolved
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    Resolved

    I was working in tech mahindra and the salary account for me was in hdfc bank. (Savings account).

    I have started the account in 2014 when i joined the company, and left the job in 2017. Hence from the time i left the job no salary was credited and few months later, my account was inactive.

    I have never maintained a minimum balance in the account as it was not mandatory and was specified as a '0' balance account.
    Now the bank has imposed a negative balance of -5005.64/- in my account as a part of non maintenance of minimum balance or inactive account.

    According to below rbi circular, i was not informed about imposing negative balance so that i couldn't close my account.

    Rbi/[protected]/308
    Dbr. Dir. Bc. No.47/13.03.00/2014-15 20.11.2014

    Department of banking regulation

    Levy of penal charges on non-maintenance of minimum balances in savings bank accounts all scheduled commercial banks (Excluding rrbs)

    Kindly look into the issue and request you to resolve the same at the earliest.
    Aug 30, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 27, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account). Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

    -Anay
    HDFC Bank Customer Assistance
    Jul 27, 2018
    Updated by Anusree Rajeev
    I was not informed about the account going to run on a negative balance.

    According to the RBI guidelines, reported by times now,
    "The RBI had in 2014 revised its guidelines for banks imposing penal charges for non-maintenance of minimum balance in a savings bank account. Subsequently, with effect from April 1, 2015, it had asked banks not to take undue advantage of customer difficulty or inattention and to give an advance notice to the customer before deducting charges from their bank balance. It had asked banks to send notice either by SMS, email or a letter. "

    And Please let me know that if,
    the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account

    How the customer get to know about account status before going negative?
    I was not informed about the account going to run on a negative balance.

    According to the RBI guidelines, reported by times now,
    "The RBI had in 2014 revised its guidelines for banks imposing penal charges for non-maintenance of minimum balance in a savings bank account. Subsequently, with effect from April 1, 2015, it had asked banks not to take undue advantage of customer difficulty or inattention and to give an advance notice to the customer before deducting charges from their bank balance. It had asked banks to send notice either by SMS, email or a letter. "

    And Please let me know that if,
    the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account

    How the customer get to know about account status before going negative?
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      S
      Sharry9781
      from Hoshiarpur, Punjab
      Jul 27, 2018
      Resolved
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      Resolved

      Address: Gurdaspur, Punjab, 143605
      Website: www.hdfcbank.com

      Recently i have applied for hdfc freedom credit card online. The very same day i have received a text message informing me me that my credit card application number has been approved and the card will reach to me in 3 working days. But the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found...
      +1 photos
      Aug 30, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 27, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share the Card application number and your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
      Sir apko card mila kya & kab mila
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        X
        xmaheshx
        from Mumbai, Maharashtra
        Jul 26, 2018
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400051

        I purchased pixel 2xl in mumbai on 1st april using debit card emi for 10k cashback.

        It has been almost 4 months and cashback is not credited.

        It took 1 week for bank to respond to my mail and now bank is asking for charge slip which is washed out. What do i do now? Why do i provide all these documents? Hdfc does not maintain any records? Is this how our accounts are maintained?

        Complaint details
        Hbl=[protected] / tw[protected]
        Sep 6, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 27, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

        -Anay
        HDFC Bank Customer Assistance
        Aug 02, 2018
        Updated by xmaheshx
        Still no update
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          A
          Adala Praveen Raj
          from Hyderabad, Telangana
          Jul 26, 2018
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          Address: 500073

          Cancellation of one assist membership

          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8422 without my concern on date: 06/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            T
            Tanush Bindu
            from Bengaluru, Karnataka
            Jul 26, 2018
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            Address: 560021
            Website: HDFC bank.co.in

            Dear bankers,
            My self tanush I have an salary account in HDFC BANK now they have deducted 884rs amount and I don't have any kind of communication from the bank...now I need this amount to be refunded or else this issue will be updated in all kinds of media
            Regards
            Tanush ([protected])
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              V
              Vaidik Dubey
              from Durg, Chhattisgarh
              Jul 26, 2018
              Resolved
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              Resolved

              I was working in etisalat and left the company after 6 months, so my salary account should be closed but it was converted to savings account and you people charged me negative balance this is my registered no. [protected].
              I want to use this account so kindly waver my account so that i can use my card.
              I want to do shopping but this negative amount is a big trouble from hdfc side.
              Sep 7, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

              -Anay
              HDFC Bank Customer Assistance
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                S
                sonali Behera
                from Burla, Odisha
                Jul 26, 2018
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                Address: Cuttack, Odisha, 753002

                I send request letter by registry post to stop my credit card service on date 4th july2018 but bank given sms correspondence has been attended in 11th july.till date no any answar about sending my request letter to inactive my credit card.
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                  K
                  Kunal Shah
                  from Mumbai, Maharashtra
                  Jul 26, 2018
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                  Address: Mumbai City, Maharashtra, 400036

                  I have made a payment in may 2018 actual amount suppose to be paid was Rs 12000/- something but by mistake I have made payment of Rs 120000/-

                  I was travelling at that time since I m back in June I started to call up bank official helpline [protected]

                  I always hold for 15 / 20 mins the. Calls get disconnected but I neve get call back

                  Then finally a lucky day came and finally I had word with bank officer he told
                  Me he can send online I have to courier letter regarding request for refund

                  I sent courier to Chennai then after waiting after 10 days I called back to bank official
                  They were like u required to send debit card statement

                  I was shocked to Hear that as non of bank official contacted me for the same

                  Then next day I sent debit card statement with mobile change request letter

                  And mobile number is changed but till date I haven’t recieved any refund

                  I called again and again same reply bank requires debit bank statement from which payment has been done

                  I don’t understand I have already sent and same query and no feedback or reply from bank

                  I have also sent mail to bank people but still same no reply

                  Amount of Refund is 53000/- and till date I have made expense of more then 200/- begins courier n call charges

                  When our amount payable to bank is pending they Harrase with huge calls
                  But when Amount is payable by bank not a single call

                  May I know when I will receive the amount back and who will bear the expenses which are occurring

                  I hope after posting here my complaint resolve

                  Regards

                  Kunal shah
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Manojkumar Guptha
                    from Hyderabad, Telangana
                    Jul 26, 2018
                    Resolved
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                    Resolved

                    Address: 500059

                    I don't know why you people are calling to others and i want to meet you and make the payment... Want to know how you got my contact details... Did you hack my account... Please share me address i want to meet you on this... Very bad... Saying some thing to them on amount...

                    How could you call to my personal contacts without my access or permissions... Who gave this contacts... I never gave any contact... How who said that i gave amount to my friend... And warning people you will not get money... Hope this is not repeat again

                    Share me your address not begumpet address... Your ranigunj address i think
                    I told already last time and asked her where did she got contact details

                    Did i said that i will not pay... Did said that to contact other persons... Where you got details... This is very harrasing....

                    I pro-activly contacted you guys for settlement, sarcastic people yar
                    Im saying i will do payment 1 day here or therr but will do thats my commitment

                    I can come with advocate on this... I was patiently waiting but this time crossed your limits sir
                    Aug 30, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 30, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have taken up the matter with concerned team and will respond to you on your email id in 4 working days.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      P
                      pradip krghosh
                      from Aizawl, Mizoram
                      Jul 26, 2018
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal, 700028
                      Website: www.hdfcbank.com

                      The lpg subsidy was last credited in my account with hdfc bank dumdum cantt. (Branch code no. 106) against cash memo no. [protected] dated 03.07.2018. My account number became non active due to non linkage of aadhaar card. Subsequently i have linked my aadhaar to my bank account and also linked the bank account with my lpg. It could also be seen from the consumer list that the subsidy was duly forwarded to the hdfc bank which has returned uncredited to my account. Whenever i met the branch manager and the dealing assistant of hdfc bank, dumdum cantt branch, kolkata, they declined to listen to my problem. Of late it is noticed that the subsidy is not being regularly credited without fault of mine.

                      In the circumstances stated above, i would pray your kind intervention into the matter for the redressal of the injustice which is being done with me.

                      Email: pradip. [protected]@gmail.com
                      Sep 10, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 30, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        R
                        Rohit Kritika Agarwal
                        from Bengaluru, Karnataka
                        Jul 26, 2018
                        Resolved
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                        Resolved

                        Address: 560034

                        I have applied for credit card almost a month back but there is no sign of progress. I am not sure why hdfc has the only problem for such things with their products

                        Application reference number
                        [protected]s2
                        Status
                        In process

                        Kindly get me an update on the issue.

                        I was promised with yes bank card along with hdfc card and i have received the yes bank card within time but the hdfc is playing with the documents
                        Aug 27, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 27, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and wish to inform you that your request for credit card facility is under process and will revert to you on completion of the process. We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website: www.hdfcbank.com under the below link. https://bit.ly/1GMQt4j

                        -Anay
                        HDFC Bank Customer Assistance
                        Jul 31, 2018
                        Updated by Rohit Kritika Agarwal
                        i have not received any update yet and not sure what is taking so long for HDFC to provide the card
                        Jul 31, 2018
                        Updated by Rohit Kritika Agarwal
                        this issue has not been resolved yet. if HDFC can't provide the card within the time limit then stop doing fake promises.
                        either return my documents or provide the card asap.
                        Aug 08, 2018
                        Updated by Rohit Kritika Agarwal
                        such a shameless bank. i have never seen such behavior from any bank. it is more than a month and i have not received the card yet.

                        this fraud bank has taken documents from me and now they are neither sending the card nor returning the documents and not even replying to mails.
                        i really wanna put up a complaint against this creepy bank in consumer forum
                        Aug 16, 2018
                        Updated by Rohit Kritika Agarwal
                        this is what HDFC has responded after continuous chase.. 6 days are gone but no updates yet...

                        HDFC Bank Credit Cards Support
                        Sat, Aug 11, 6:32 PM (5 days ago)
                        to me

                        Dear Mr. Agarwal,

                        Thank you for writing to us.

                        This is with reference to your e-mail regarding application on your HDFC Bank credit card account.

                        Your request is under review and we will respond to you with details within 7 business days. We appreciate your patience in the interim.

                        Kindly note the query reference number for this e-mail: [protected]
                        Aug 28, 2018
                        Updated by Rohit Kritika Agarwal
                        this has not been resolved yet but it marked as resolved what the ### is this
                        this issue has not been resolved yet. if HDFC can't provide the card within the time limit then stop doing fake promises.

                        either return my documents or provide the card asap.
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                          B
                          Bhanupinki
                          from New Delhi, Delhi
                          Jul 26, 2018
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

                          Dear Sir / Madam,
                          I have purchased a HDFC Life easy health policy in favour of My wife Mrs. pinki Rani as on date 10.08.2017. I have received policy[protected] documents as on date 23.08.2017.I have paid INR 2756 for purchased this policy. My wife admitted in hospital 18.05.18 to 21.05.18. I have claimed in company with all required documents. But Now HDFC company is making fool to me, and ignoring my documents. And not paying my claim amount . I have got too much hard work to collect all required documents. Documents List -
                          HDFC Life policy
                          Patient aadhar card
                          Patient PAN card
                          Discharge summary
                          Doctor advisory letter
                          Laboratory Reports
                          Ultrasound report
                          Hospital Indoor papers
                          Hospital Registration certificate
                          Hospital final bills
                          HDFC Ergo policy card copy (Caseless payment )
                          HDFC Ergo health insurance payment settlement & paid receipt

                          When I purchased this policy, Agent informed me that for claim need only discharge summary. But Now HDFC life do not want to pay my claims. I have submitted all documents. There are no any left documents.
                          I am attaiching Policy details and hospital final bill.
                          I am getting too much trouble and mantelly harasement.
                          Kindly help to me. I will be very thankful to you.

                          Thank Yoy
                          Bhanu Pratap
                          Mob - [protected]
                          +3 photos
                          Aug 29, 2018
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 29, 2018
                          HDFC Life Customer Care's response
                          Hi, if you have any unresolved concern with respect to your HDFC Life policy kindly write to us at [protected]@hdfclife from registered email id to have the same addressed.
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                            E
                            Ekta89
                            from Mumbai, Maharashtra
                            Jul 26, 2018
                            Resolved
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                            Resolved

                            Hi,

                            I had lost my food plus card, i am a tcs associate, could you please block the card and issue the new card. Also my old card has balance money in that account around 3k.

                            Could you please transfer the amount in the new card. I am waiting for you response.

                            The food card number is : [protected]

                            Please resolve this matter asap.

                            My email : agrawal. [protected]@tcs.com
                            Aug 27, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jul 26, 2018
                            Updated by Ekta89
                            Update regarding my food card - old card has balance money in that account around 2.2k.
                            Verified Support
                            Jul 26, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Please contact phone banking number for further assistance in this regard. Phone banking numbers: https://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

                            Anay,
                            HDFC Bank Customer Assistance
                            Not getting OTP on my registered email n phone. not able to connect to personal banker its always busy.
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                              N
                              Nithin645
                              from Ernakulam, Kerala
                              Jul 26, 2018
                              Resolved
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                              Resolved

                              I had HDFC credit card, due to some reason i opted for settlement option with HDFC bank and paid the amount and finished the EMI amount, now the waver amount has been doubled,

                              i went to bank to make the payment and close the card, but they are saying that they are not able to make the payment because system shows zero outstanding amount. Customer care says ousting amount has to be paid, but I don’t how to pay. Banks are not accepting payment, customer care not providing solution.
                              Jun 28, 2019
                              Complaint marked as Resolved 
                              They have responded to query and provided me proper information
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 30, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                              -Anay
                              HDFC Bank Customer Assistance
                              Aug 02, 2018
                              Updated by Nithin645
                              i Wanted to close my credit card

                              So I paid the full and final amount (33, 108) on 27th July 2018, The amount got deducted from my bank account 1-1-2018 . But i didn't get any acknowledgement from HDFC bank, , Nobody providing proper answer to me.
                              Always telling it is not reflected in their system .
                              i Wanted to close my credit card

                              So I paid the full and final amount (33, 108) on 27th July 2018, The amount got deducted from my bank account 1-1-2018 . But i didn't get any acknowledgement from HDFC bank, , Nobody providing proper answer to me.
                              Always telling it is not reflected in their system .
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                                S
                                Syed Ahsaan
                                from Bengaluru, Karnataka
                                Jul 26, 2018
                                Resolved
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                                Resolved

                                Address: 560004
                                Website: HDFC

                                There I have applied a Jumbo loan through my HDFC Credit Card net banking on 13th July 2018 Wherein being a NON HDFC customers I was supposed to get a Demand Draft to my address with in 7 Days i haven’t received the demand drafts yet however the loan emi has started I have received a statement through Hdfc stating I have to pay my bills prior to getting the DD i have spoken to multiple agents from HDFC call centre after giving an excuse that it will be delivered with few days they dissconnect the line My understanding was since I have a HDFC CREDIT CARD I WOULD GET A DEMAND DRAFT WITH 7 days which is by 20th July, then why is it taking it so, I have Visited the Hdfc credit card branch which is at Richmond Town Bangalore None of them can help me stating its a credit card I just don’t want to be billed for the amount which I haven’t received it
                                +1 photos
                                Sep 6, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 27, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  Somenath Manna
                                  from Kolkata, West Bengal
                                  Jul 26, 2018
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                                  Address: Kolkata, West Bengal, 700036
                                  Website: [email protected]

                                  This is first time dcd charge 24/7/2018 deduct my account so explain me and why charge deduct. Refund back right now
                                  +1 photos
                                  Jul 26, 2018
                                  Updated by Somenath Manna
                                  Right now refund me

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                                    G
                                    guri@hdfc
                                    from Mumbai, Maharashtra
                                    Jul 26, 2018
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                                    Address: Ludhiana, Punjab, 141114

                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1517/- from my credit card number ending with 9775 without my concern on date:21/07/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1517/-

                                    Oneassist relationship number :?
                                    Name :- gurwinder singh
                                    Mobile no. :- [[protected]]
                                    Credit card number ending :- 977

                                    Thanks
                                    Gurwinder singh
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      from Mumbai, Maharashtra
                                      Jul 26, 2018
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra, 421202

                                      Dear hdfc,

                                      I was using below credit card which was stolen and after blocking i have made my all outstanding against my credit card. But till date i have not receive noc letter from hdfc bank neither on email.

                                      Requesting to send noc letter on my below mail id.

                                      Cc no: [protected]
                                      Mail id: [protected]@gmail.com

                                      Regds
                                      Sachin kawde
                                      [protected]
                                      Aug 30, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 27, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      1. मेने देवास hdfc बैंक में sip करने के लिए 1 महीने पहले फॉर्म जमा किया जो आज तक नहीं चालू हुआ|

                                      2. 1 सप्ताह पहले मेने पुनः चाइल्ड अकाउंट खोलने ka फ़ॉर्म जमा किया वह भी नहीं खुला |

                                      लगता हे बैंक राम भरोसे चल रहा है ?
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                                        E
                                        efghij
                                        from Mumbai, Maharashtra
                                        Jul 26, 2018
                                        Resolved
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                                        Resolved

                                        Address: 421021

                                        To hdfc bank,

                                        I have foreclosed my two wheeler loan by visiting your branch in chembur in the month of may and thereon have been following up with the bank for noc and other documents.

                                        Whenever i contact your customer care they say they have sent the say but i haven't received it yet.

                                        Would request you to please send me the same at the earliest and share the pod details for me to track the same.
                                        Aug 26, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 26, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We are unable to act upon your query with the details provided. We request you to write to [protected]@hdfcbank.com, mentioning your loan account number, to enable us to check and assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                        -Anay
                                        HDFC Bank Customer Assistance
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