| Address: New Delhi, Delhi, 110007 |
Dear sir,
Hdfc credit card application no - [protected]
I had applied for a credit card in 14/07/2018 and credit card sent by you through blue dart courier (Waybill no : [protected]) at home address (H no 270, gali-6, block-a, kaushik enclav, burari, near hopital ground, new delhi 110084). But unfortunately the blue dart currier has not delivered the credit card to me at the address as mentioned before. There was construction at the house at that address and nobody was present there to collect the courier packet. Thereafter due to non-delivery of courier, the credit card was returned back to the sender’s address of the bank. On 21/07/2018 i went to the hdfc bank to change the old address (H no-270, gali-6, block-a, kaushik enclav, burari, near hopital ground, new delhi 110084) and application was submitted to the bank drobox (Roop nagar, new delhi).in that application new address (2e, kamla nagar, near geeta bhawan, new delhi, 110007) was mentioned. You are now requested to inform me: if you have received the application for change and let me know when i will get the credit card to my new address?
Best regards,
Amit kumar tripathi
Mo.- [protected]
Addreess - 2e, kamla nagar,
Near geeta bhawan, new delhi, 110007
Sep 5, 2018
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2018
HDFC Bank Customer Care's response Dear Customer,
We have reviewed your comments expressed and confirm having responded to your email id on July 28, 2018. The reference number for this interaction is [protected].
-Anay
HDFC Bank Customer Assistance
Aug 01, 2018
Updated by a4 Amit tripathi Dear Customer,
I have not yet received any response from you regarding what you are doing in the subject.
I hope that you guys will get some good response soon.
Best regards,
Amit kumar tripathi
Mo.- [protected]
Addreess - 2e, kamla nagar,
Near geeta bhawan, new delhi, 110007
Greetings from OneAssist!!!
We deeply regret for the inconvenience caused to you.
As per your request, we have cancelled your plan vide service request No. 2013698.
The refund of Rs.949.50/ will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Deepali
Team OneAssist