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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 909

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S
Sinnaiah
from Ambasamudram, Tamil Nadu
Aug 5, 2018
Resolved
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In the month of jan, pattukottai sarofoji senior sales officer collected voter id, aadhar card, pancard and cheque of rs5500 for processing loan. He didn't process the loan till now. Now he is asking bribe of rs 1000 to return our cheque and documents. Please take necessary action as soon as possible.
K. Sinnaiah,
Rasi fibre industries,
Neduvasal east,
Alangudy taluk,
Puddukottai[protected],
Mobile [protected].
Sep 19, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2018
HDFC Bank Customer Care's response
Dear Customer,

We're sorry to hear that. Please share your Application No., Mode of Application with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
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    R
    rushi08025
    from Hyderabad, Telangana
    Aug 5, 2018
    Resolved
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    Resolved

    Address: 500062

    Effective july 01, 2017, hdfc bank has stopped giving reward points to its credit card customers for transactions done through e-wallets like paytm & mobikwik. At the same time, these points are given for transactions done through their own payzapp wallet. I have a mail from the bank confirming this.

    This policy is discriminatory aimed at providing advantage to the bank's owned wallet. Hence, it should immediately changed to treat all e-wallets equally.
    Oct 21, 2018
    Complaint marked as Resolved 
    Did HDFC mark this as resolved? On what basis?
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 07, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We wish to clarify that effective 1st July'2017, EasyEMI and e-wallet loading transactions will not accrue Reward Points/JP Miles. Reward Points/JP Miles accrued will be reversed if a retail transaction is converted into SmartEMI. You may refer to the following link https://goo.gl/yN421r for details on the same.

    -Manoj
    HDFC Bank Customer Assistance
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      M
      mgdubey
      from Gurgaon, Haryana
      Aug 4, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      I applied personal loan from paisa bazar dot com, after that i receive many banks calls regarding same in this list i also receive call from hdfc bank executive and share kyc with him on behalf of bank but all kyc's are blank i do not sign any documents like : kyc's, loan form, loan agreements form etc.
      But after few days loan amount disburse on my account.
      For the loan detail i call to executive how the loan disburse in my account when i do not sign any application for forms, he told me that you have a account in bank so bank do not need your signature.
      When i call to customer care they me that we have signed copy of loan agreement. But i am not signing any documents.
      Sep 20, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 05, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your Loan account number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        N
        nehaa14
        from Kolkata, West Bengal
        Aug 4, 2018
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        Address: Kolkata, West Bengal, 700156

        I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2894 without my concern on date:04/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

        Oneassist relationship number : 5024281
        Name :- neha gupta
        Mobile no. :- [protected]
        Credit card number ending :- 2894
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          shubham pandey1
          from Chennai, Tamil Nadu
          Aug 4, 2018
          Resolved
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          Resolved

          Sir

          Hi i want to complain against hdfc bank for cheating me & keep delaying my concern for long time. I shop at jabong using hdfc credit card but i have not received my cash back post 60 days passed. Timeline for cash back has also passed. My case no is : [protected] but there is no update for my case no. Kindly credit my cashback & take strict action again hdfc bank.

          Best regards,
          Shubham kumar pandey
          Sep 17, 2018
          Complaint marked as Resolved 
          Thank you forum, jabong, hdfc bank for help.
          HDFC Bank customer support has been notified about the posted complaint.
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            C
            CAgrawal
            from Pune, Maharashtra
            Aug 4, 2018
            Resolved
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            Resolved

            I have made total two payments for my hdfc credit card through paytm. One is 2000 rs and other one is for 200 rs. It is successful from paytm but hdfc is claming that it has not been received. It was an imps transaction so why it's still not updated in my account. Paytm and hdfc both are blaming each other. Either i want my money back or update the money in my account asap.
            Apr 19, 2019
            Complaint marked as Resolved 
            My issue was not resolved. They charged me late payment fee wrongly. I am done with HDFC credit card now.
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 04, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your card number, transaction details, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
            Aug 05, 2018
            Updated by CAgrawal
            Hi, I have sent the mail on given email id. Kindly resolve my issue.
            Aug 06, 2018
            Updated by CAgrawal
            Hi HDFC bank, it’s Monday already. When can I expect my money? Hoping to hear soon @HDFCBank
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              A
              Ajay Singh Tripathi
              from Abhaneri, Rajasthan
              Aug 4, 2018
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              Address: Jaipur, Rajasthan, 302004

              Dear sir,
              I am having a account in your bank
              I am facing problem for demat statement. I called cosutomer care Center many times . They transfer my call on hold always . When ever I enter last 4 digits of your reg mobile number cumpyter say it’s a invalid number .
              Kindly help me out
              Thanks
              HDFC Bank customer support has been notified about the posted complaint.
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                B
                babupri
                from Warangal, Telangana
                Aug 4, 2018
                Resolved
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                Resolved

                I had applied for a loan in hdfc file no[protected], dated 25 april but they did not approved, reason they are giving non eligible, on 6 july 2018, mean while they regular demanded all related paper till 4 july 2018.
                Now they are saying we will deduct some amount of processing fees. Whereas there is no commitment of regarding deduction of amount.
                We have file refund amount on 18 july 2018, but they are misbehaving and not refunding an amount.
                (Hdfc sales pvt ltd k, aushambi)
                I want to refund my full amount as soon as possible.
                Sep 13, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 07, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                Regards,
                Team HDFC Home Loans
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                  H
                  hocuspocus32
                  from Kollam, Kerala
                  Aug 4, 2018
                  Resolved
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                  Address: Kollam, Kerala

                  This is in regard to my account no [protected] which is with your bank at branch Kollam, Kerala. I’m unable to do any kind of debit transactions on my mentioned account, when contacted the Phone banking I was suggested to visit the nearest branch at Kollam, and on visiting the branch, the associates were unable to assist and mentioned that there is a No Debit applied on my account and when asked for the reason I was given a wearied answer that there is no reason mentioned by the person who has blocked the account.
                  Please clear this asap
                  Aug 10, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 04, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Aug 07, 2018
                  Updated by hocuspocus32
                  any update?
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                    S
                    SumantaBanerjee
                    from Kolkata, West Bengal
                    Aug 4, 2018
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                    Address: Kolkata, West Bengal, 700082

                    Hdfc bank letter dated 04/07/2018 subject debit card loan number [protected] as per hdfc bank my loan number [protected] amount 12357 tenure 6 months emi 2157 bank shows transaction made by flipkart on 02/07/18. As per flipkart there is no transaction made by flipkart on that date. With my concern i have not made any transaction with this amount in near past. I have recorded voice of flipkart and hdfc both are contradict to each other
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      Piyush_Malhotra
                      from Basi, Punjab
                      Aug 4, 2018
                      Resolved
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                      Resolved

                      Address: Gurgaon, Haryana, 122001
                      Website: www.hdfcbabk.com

                      I worked in an it company, there hdfc bank employees came and offered us the service charges free credit card at 0 service charges. I applied for that and got a hdfc credit card but last year 590rs was deducted from my credit card as of service charges, then i talked with customer support that my credit card is 0rs service charge then they refund back. But now again they charged me 590rs. As service charge on service charge free credit card. This is rediculous behavior of hdfc bank. I would suggest everyone to nit use hdfc cards. Please look into my complaint, i also registered complaint for the same in hdfc bank.
                      Complaint no is:- [protected]

                      My contact no is:- [protected]
                      Sep 4, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 04, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We observe that your Money Back Credit Card has been issued as a priced card and in view of the same, renewal fee of Rs.500.00 was debited to your card account as the required spend threshold of Rs.50, 000.00 was not met in the last 12 months. You may visit the following link https://goo.gl/WekULv to know the features and benefits of the card.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Aug 05, 2018
                      Updated by Piyush_Malhotra
                      This was not notified by the hdfc team that you should met with a threahold of 50, 000. It is a cheating with the customers.
                      Need to de-register my card.
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                        H
                        hazoorsingh
                        from Amloh, Punjab
                        Aug 3, 2018
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                        Address: 143001
                        Website: [email protected]

                        Dear concern

                        my name is hazoor singh, i have taken two wheeler loan from hdfc bank a few years back which was cleared and noc was given by hdfc bank, inspiteof that my name is reflecting in sibal, i had talked to hdfc bank authorities but they replied that they have no objection and i should talked to sibal authorities but inspite of talking with sibal authorities, no one either from sibal or from hdfc bank is taking responsibility, as i pesonal loan but due to sibal problem i am not able to buy it. kindly help me and do the justice.

                        for correspondencemy email id is [protected]@gmail.com
                        and my contect no is [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          P
                          Puranmal Pansari
                          from Patna, Bihar
                          Aug 3, 2018
                          Resolved
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                          Resolved

                          I puran mal pansari is a costumber of jamalpur branch
                          Cust id[protected]
                          Acc no.-[protected]
                          Phone no.[protected]
                          I have given my fd form on 31/07/2018to bank employee mr. Javed but he did not do till 3days when i called him he talked to me like an illiterate man and rude man. I was very hurt from this. I request you to kindly take an action for above mentioned reason.
                          With regards
                          Puran mal pansari
                          Sep 15, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 07, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We understand that our Branch Official Mr. Jawed Ahamad has contacted you to address your queries and concerns. Please feel free to speak to Mr. Sandeep Kumar on [protected]/ [protected] for any further clarification or assistance.

                          -Manoj
                          HDFC Bank Customer Assistance.
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                            A
                            Anilkumar Singh
                            from Mumbai, Maharashtra
                            Aug 3, 2018
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 401107

                            Hdfc Credit card team didn't care about loyal customers. I am using my credit card from past 10 month & paid every bill on time but there are no limit increase offer from bank, others like sbi & amex offers limit increase just after 6 months o[censored]ses with regular payments.
                            Service not up to the marks so planning to close the card.
                            Aug 18, 2018
                            Complaint marked as Resolved 
                            My credit limit is enhanced & my card is upgraded also. Thank you HDFC BANK!!!
                            HDFC Bank customer support has been notified about the posted complaint.
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                              V
                              vinni@27
                              from Delhi, Delhi
                              Aug 3, 2018
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                              Address: New Delhi, Delhi, 110075

                              My name is naveena, & I am using hdfc bank credit card since last 2 years.
                              I always pays my bill on time, but last month payment was not done by me on time as I was out of country.
                              I was late due to some genuine reasons but they charged 1800 rs. extra for just 2-3 days late payment..
                              I called to hdfc customer care several time & requested for the waiver but they rejected all my request three times. they don't even try to understand customer problem & their executive language is also very harsh.
                              This is the worst services I have ever got from a private bank.
                              hdfc bank & its services are too poor & so embarrassing, they never cooperate with their customer.
                              I highly recommend not tp use this bank & its services. so bad & cheap.

                              regards
                              naveena
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Nikhiladitya
                                from Hyderabad, Andhra Pradesh
                                Aug 3, 2018
                                Resolved
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                                Resolved

                                It's been 3 years since i am getting calls from hdfc and it's agencies on personal loans and debit cards even though i have repeatedly telling that i don't have any requirement. If any requirement then there are many ways to reach the bank for availing a loan but not by forcing people to take loan or port loan for their benefits. I am seriously offended by this activity. Everyday calls on this is seriously irritating when one is in serious meetings and work.
                                Sep 19, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 05, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please share the caller details along with your registered contact details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Oct 07, 2019
                                Updated by Nikhiladitya
                                I get many calls still. And your numbers are protected in the response
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                                  A
                                  Atmaram patil
                                  from Mumbai, Maharashtra
                                  Aug 3, 2018
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra, 421202

                                  Hdfc ergo general insurance — deduction of my balance from my credit card without any confirmation.. Still not got any refund of the policy

                                  Cancellation of hdfc ergo policy
                                  I am a hdfc bank credit card holder. The bank has auto debited from my credit card number ending with 0000 without my concern. I am not interested about this service and don't want this policy any more. Policy issued me dated 18/07/2018 and have applied online cancellation for the policy on 01/08/2018 within 15days of policy issued to me so cancel the policy and refund the debited amount.

                                  Hdfc ergo policy number :[protected]
                                  Name :- atmaram bhiva patil
                                  Mobile no. :- [protected]
                                  Credit card number ending :- 0000

                                  Hdfc ergo policy number[protected]
                                  Sep 7, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 07, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your comments regarding ergo policy and request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL.http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking?ifn=no

                                  Anay
                                  HDFC Bank Customer Assistance
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                                    winvijaygmail
                                    from Bengaluru, Karnataka
                                    Aug 3, 2018
                                    Resolved
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                                    Resolved

                                    I applied for a hdfc fastag on 9th october 2017 by paying rs.300. I got a message that the account is created on 17th october 2017. On the next day (18th october), i recharged it with rs.500. The tag was activated on 25th october 2017 even before i receive the tag. Got to know from the customer care that the fastag will be delivered to address i mentioned, but i have not got the tag even after 30 days. I raised a request to cancel the tag and refund the amount of rs.800. This request is not yet completed. I have sent many mails to hdfc. [protected]@sahaj.co.in and v. R. [protected]@sahaj.co.in but still waiting for their reply for 1 year. I have also called up to customer care more than 25 times but no good response.

                                    Walletid :[protected]
                                    Customerid:[protected]

                                    I have all the details of the transaction. How can i contact the consumer court regarding this.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    winvijaygmail's [Complaint's author] reply, Aug 3, 2018
                                    Is this automated response? I have mailed several times to the email-id you have shared but not response. I have sent all the messages and mails that i have received regarding the payment and cancellation request. Can you please search your Inbox for messages from [email protected].
                                    winvijaygmail's [Complaint's author] reply, Aug 30, 2018
                                    Hi Manoj,
                                    I didn't get any reply from the mail id you mentioned. I have sent them more than 10 mails. Your customer care says that no such tag or account exists. Do you want me to send the proofs of my account in this site.
                                    I have paid Rs.800 to the Walletid :17000000019071. Please arrange a refund as i have not even received the tag.
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                                      H
                                      humera1
                                      from Mumbai, Maharashtra
                                      Aug 3, 2018
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400054

                                      Hi,
                                      I humera khot had received call from manish agrawal on 5th july from his mobile no [protected] that he is from hfdc bank hr and since i had complaint against the agent shine.com raashi then i got in touch with mr rajjev and raaj now since i had complained against them after 1 year mt manish agrawal called me for refund or job opportunity in hdfc i paid him 19900 for gst after paying agent 258000 still i paid him trusted on 12th july he was supposed to call me for job then he told due to technical issue he could not call then he was not available for more than 8 days and on 23rd july he received my phone told me sorry then he told me that its more than 1 year my profile has been cancelled and he has given my file for refund of my amount in accounts department then mr vishwanath kulkarni contacted me through his number saying that i need to pay first 10500 for cancellation of profile some how i managed to pay since i am not working for than 1 year then he told after 1 week bank wants deposit of 15000 for refund i managed that also by borrowing from some one else yesterday i have done the payt today they were upposed to refund my amount mr rohan singh mr vishwanath assisstant told andd today their mobile is switched off please refund my money back
                                      Thanking you
                                      Humera khot
                                      Sep 7, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 03, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/ registration/recruitment charges etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/payment to them.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        R
                                        Rangan Krishnan
                                        from Mumbai, Maharashtra
                                        Aug 3, 2018
                                        Resolved
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                                        Resolved

                                        Address: 400705

                                        Client id : 970618 name : rangan krishnan

                                        I have submitted my kyc form twice, with copies of aadhar card, pan and electricity bill to hdfc bank, chembur branch, almost 2 months ago.
                                        I am told by your customer care service that kyc has been received & updated.

                                        But i receive message every week stating that my hdfcsec account is temporally suspend due to non submission of kyc and requesting me to submit the same as soon as possible.

                                        I there any problem with the details i have submitted?

                                        Can you please send a confirmation that my kyc is ok & complete and stop sending me the message

                                        Regards

                                        Rangan krishnan
                                        Oct 17, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Aug 03, 2018
                                        Updated by Rangan Krishnan
                                        Client Id : 970618 Name : Rangan Krishnan

                                        I have submitted my KYC form twice, with copies of Aadhar Card, PAN and Electricity bill to HDFC Bank, Chembur Branch, almost 2 months ago.
                                        I am told by your Customer Care Service that KYC has been received & updated.

                                        But I receive message every week stating that my HDFCSec Account is temporally suspend due to non submission of KYC and requesting me to submit the same as soon as possible.

                                        I there any problem with the details I have submitted ?

                                        Can you please send a confirmation that my KYC is OK & Complete and stop sending me the message

                                        Regards

                                        Rangan Krishnan
                                        Verified Support
                                        Sep 12, 2018
                                        HDFC Securities Customer Care's response
                                        Dear Customer,

                                        We sincerely regret the inconvenience caused to you in this regard.

                                        Your concerns are been looked into on priority.
                                        We shall get back to you with the status shortly.

                                        Regards
                                        Customer Care
                                        HDFC Securities Ltd
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