HDFC Bank Complaints & Reviews

Address: Kolkata, West Bengal, 700006

My credit card bill amount is not satisfactory. It is not acceptable from hdfc bank. Earlier due to it's bad reputation to me regarding purchase, practically stopped by me. But unfortunately i have used this card. It is totally injustice and i am asking for high rate of investigation from you. Iam also using other credit cards without any obstacles.in near future i surely avoid and also visualise this situation. I will not pay any extra amount for this. Credit card number [protected]

Sep 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We infer that you have sought clarification with regard to your credit card account. In order for us to assist on priority, please share your Credit Card last four digits, with contact number, email id as maintained in the credit card account & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: 121004

Our durable loan a/c no - [protected] from hdfc bank, recieved call from number [protected] by any hdfc employee madam talk with us as very misbehave & rudly & when we inform her that this is not right to talk in this language, she again threat us very badly & told that sending a person in your home that teach you talking language. Same this madam already had done misbehave with us before 2 times from same this number.

Call recieved from [protected] at our number [protected] on dt. 5 august sunday time 11.50 morning by madam employee but not informed her name.

Request to solve or suggest us for further action of any police complaint etc.

Thanks
Girish thakral
Mob - [protected]

Sep 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our Bank official Mr. Anurag Aggarwal has contacted you and has addressed your concerns. Please feel free to speak to Mr. Anurag Aggarwal on[protected] / [protected] for any further clarification or assistance.

-Anay
HDFC Bank Customer Assistance

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In the month of jan, pattukottai sarofoji senior sales officer collected voter id, aadhar card, pancard and cheque of rs5500 for processing loan. He didn't process the loan till now. Now he is asking bribe of rs 1000 to return our cheque and documents. Please take necessary action as soon as possible.
K. Sinnaiah,
Rasi fibre industries,
Neduvasal east,
Alangudy taluk,
Puddukottai[protected],
Mobile [protected].

Sep 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2018

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Application No., Mode of Application with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: 500062

Effective july 01, 2017, hdfc bank has stopped giving reward points to its credit card customers for transactions done through e-wallets like paytm & mobikwik. At the same time, these points are given for transactions done through their own payzapp wallet. I have a mail from the bank confirming this.

This policy is discriminatory aimed at providing advantage to the bank's owned wallet. Hence, it should immediately changed to treat all e-wallets equally.

Oct 21, 2018

Complaint marked as Resolved

Did HDFC mark this as resolved? On what basis?

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to clarify that effective 1st July'2017, EasyEMI and e-wallet loading transactions will not accrue Reward Points/JP Miles. Reward Points/JP Miles accrued will be reversed if a retail transaction is converted into SmartEMI. You may refer to the following link https://goo.gl/yN421r for details on the same.

-Manoj
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi

I applied personal loan from paisa bazar dot com, after that i receive many banks calls regarding same in this list i also receive call from hdfc bank executive and share kyc with him on behalf of bank but all kyc's are blank i do not sign any documents like : kyc's, loan form, loan agreements form etc.
But after few days loan amount disburse on my account.
For the loan detail i call to executive how the loan disburse in my account when i do not sign any application for forms, he told me that you have a account in bank so bank do not need your signature.
When i call to customer care they me that we have signed copy of loan agreement. But i am not signing any documents.

Sep 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan account number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Kolkata, West Bengal, 700156

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2894 without my concern on date:04/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 5024281
Name :- neha gupta
Mobile no. :- [protected]
Credit card number ending :- 2894

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Sir

Hi i want to complain against hdfc bank for cheating me & keep delaying my concern for long time. I shop at jabong using hdfc credit card but i have not received my cash back post 60 days passed. Timeline for cash back has also passed. My case no is : [protected] but there is no update for my case no. Kindly credit my cashback & take strict action again hdfc bank.

Best regards,
Shubham kumar pandey

Sep 17, 2018

Complaint marked as Resolved

Thank you forum, jabong, hdfc bank for help.

HDFC Bank customer support has been notified about the posted complaint.

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I have made total two payments for my hdfc credit card through paytm. One is 2000 rs and other one is for 200 rs. It is successful from paytm but hdfc is claming that it has not been received. It was an imps transaction so why it's still not updated in my account. Paytm and hdfc both are blaming each other. Either i want my money back or update the money in my account asap.

Apr 19, 2019

Complaint marked as Resolved

My issue was not resolved. They charged me late payment fee wrongly. I am done with HDFC credit card now.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card number, transaction details, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Aug 05, 2018

Updated by CAgrawal Hi, I have sent the mail on given email id. Kindly resolve my issue.

Aug 06, 2018

Updated by CAgrawal Hi HDFC bank, it’s Monday already. When can I expect my money? Hoping to hear soon @HDFCBank

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Address: Jaipur, Rajasthan, 302004

Dear sir,
I am having a account in your bank
I am facing problem for demat statement. I called cosutomer care Center many times . They transfer my call on hold always . When ever I enter last 4 digits of your reg mobile number cumpyter say itâ€™s a invalid number .
Kindly help me out
Thanks

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I had applied for a loan in hdfc file no[protected], dated 25 april but they did not approved, reason they are giving non eligible, on 6 july 2018, mean while they regular demanded all related paper till 4 july 2018.
Now they are saying we will deduct some amount of processing fees. Whereas there is no commitment of regarding deduction of amount.
We have file refund amount on 18 july 2018, but they are misbehaving and not refunding an amount.
(Hdfc sales pvt ltd k, aushambi)
I want to refund my full amount as soon as possible.

Sep 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

HDFC Bank Customer Care's response Dear Customer,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

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Address: Kollam, Kerala

This is in regard to my account no [protected] which is with your bank at branch Kollam, Kerala. Iâ€™m unable to do any kind of debit transactions on my mentioned account, when contacted the Phone banking I was suggested to visit the nearest branch at Kollam, and on visiting the branch, the associates were unable to assist and mentioned that there is a No Debit applied on my account and when asked for the reason I was given a wearied answer that there is no reason mentioned by the person who has blocked the account.
Please clear this asap

Aug 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance

Aug 07, 2018

Updated by hocuspocus32 any update?

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Address: Kolkata, West Bengal, 700082

Hdfc bank letter dated 04/07/2018 subject debit card loan number [protected] as per hdfc bank my loan number [protected] amount 12357 tenure 6 months emi 2157 bank shows transaction made by flipkart on 02/07/18. As per flipkart there is no transaction made by flipkart on that date. With my concern i have not made any transaction with this amount in near past. I have recorded voice of flipkart and hdfc both are contradict to each other

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Address: Gurgaon, Haryana, 122001

Website: www.hdfcbabk.com

I worked in an it company, there hdfc bank employees came and offered us the service charges free credit card at 0 service charges. I applied for that and got a hdfc credit card but last year 590rs was deducted from my credit card as of service charges, then i talked with customer support that my credit card is 0rs service charge then they refund back. But now again they charged me 590rs. As service charge on service charge free credit card. This is rediculous behavior of hdfc bank. I would suggest everyone to nit use hdfc cards. Please look into my complaint, i also registered complaint for the same in hdfc bank.
Complaint no is:- [protected]

My contact no is:- [protected]

Sep 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that your Money Back Credit Card has been issued as a priced card and in view of the same, renewal fee of Rs.500.00 was debited to your card account as the required spend threshold of Rs.50, 000.00 was not met in the last 12 months. You may visit the following link https://goo.gl/WekULv to know the features and benefits of the card.

-Manoj
HDFC Bank Customer Assistance

Aug 05, 2018

Updated by Piyush_Malhotra This was not notified by the hdfc team that you should met with a threahold of 50, 000. It is a cheating with the customers.
Need to de-register my card.

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Address: 143001

Website: [email protected]

Dear concern

my name is hazoor singh, i have taken two wheeler loan from hdfc bank a few years back which was cleared and noc was given by hdfc bank, inspiteof that my name is reflecting in sibal, i had talked to hdfc bank authorities but they replied that they have no objection and i should talked to sibal authorities but inspite of talking with sibal authorities, no one either from sibal or from hdfc bank is taking responsibility, as i pesonal loan but due to sibal problem i am not able to buy it. kindly help me and do the justice.

for correspondencemy email id is [protected]@gmail.com
and my contect no is [protected]

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I puran mal pansari is a costumber of jamalpur branch
Cust id[protected]
Acc no.-[protected]
Phone no.[protected]
I have given my fd form on 31/07/2018to bank employee mr. Javed but he did not do till 3days when i called him he talked to me like an illiterate man and rude man. I was very hurt from this. I request you to kindly take an action for above mentioned reason.
With regards
Puran mal pansari

Sep 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our Branch Official Mr. Jawed Ahamad has contacted you to address your queries and concerns. Please feel free to speak to Mr. Sandeep Kumar on [protected]/ [protected] for any further clarification or assistance.

-Manoj
HDFC Bank Customer Assistance.

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Address: Mumbai City, Maharashtra, 401107

Hdfc Credit card team didn't care about loyal customers. I am using my credit card from past 10 month & paid every bill on time but there are no limit increase offer from bank, others like sbi & amex offers limit increase just after 6 months o[censored]ses with regular payments.
Service not up to the marks so planning to close the card.

Aug 18, 2018

Complaint marked as Resolved

My credit limit is enhanced & my card is upgraded also. Thank you HDFC BANK!!!

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Address: New Delhi, Delhi, 110075

My name is naveena, & I am using hdfc bank credit card since last 2 years.
I always pays my bill on time, but last month payment was not done by me on time as I was out of country.
I was late due to some genuine reasons but they charged 1800 rs. extra for just 2-3 days late payment..
I called to hdfc customer care several time & requested for the waiver but they rejected all my request three times. they don't even try to understand customer problem & their executive language is also very harsh.
This is the worst services I have ever got from a private bank.
hdfc bank & its services are too poor & so embarrassing, they never cooperate with their customer.
I highly recommend not tp use this bank & its services. so bad & cheap.

regards
naveena

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It's been 3 years since i am getting calls from hdfc and it's agencies on personal loans and debit cards even though i have repeatedly telling that i don't have any requirement. If any requirement then there are many ways to reach the bank for availing a loan but not by forcing people to take loan or port loan for their benefits. I am seriously offended by this activity. Everyday calls on this is seriously irritating when one is in serious meetings and work.

Sep 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share the caller details along with your registered contact details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Oct 07, 2019

Updated by Nikhiladitya I get many calls still. And your numbers are protected in the response

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Address: Thane, Maharashtra, 421202

Hdfc ergo general insurance â€” deduction of my balance from my credit card without any confirmation.. Still not got any refund of the policy

Cancellation of hdfc ergo policy
I am a hdfc bank credit card holder. The bank has auto debited from my credit card number ending with 0000 without my concern. I am not interested about this service and don't want this policy any more. Policy issued me dated 18/07/2018 and have applied online cancellation for the policy on 01/08/2018 within 15days of policy issued to me so cancel the policy and refund the debited amount.

Hdfc ergo policy number :[protected]
Name :- atmaram bhiva patil
Mobile no. :- [protected]
Credit card number ending :- 0000

Hdfc ergo policy number[protected]

Sep 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments regarding ergo policy and request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL.http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking?ifn=no

Anay
HDFC Bank Customer Assistance

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I applied for a hdfc fastag on 9th october 2017 by paying rs.300. I got a message that the account is created on 17th october 2017. On the next day (18th october), i recharged it with rs.500. The tag was activated on 25th october 2017 even before i receive the tag. Got to know from the customer care that the fastag will be delivered to address i mentioned, but i have not got the tag even after 30 days. I raised a request to cancel the tag and refund the amount of rs.800. This request is not yet completed. I have sent many mails to hdfc. [protected]@sahaj.co.in and v. R. [protected]@sahaj.co.in but still waiting for their reply for 1 year. I have also called up to customer care more than 25 times but no good response.

Walletid :[protected]
Customerid:[protected]

I have all the details of the transaction. How can i contact the consumer court regarding this.

Aug 5, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 3, 2018

Verified Support

Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

-Manoj
HDFC Bank Customer Assistance

Reply

winvijaygmail's [Complaint's author] reply, Aug 3, 2018

Is this automated response? I have mailed several times to the email-id you have shared but not response. I have sent all the messages and mails that i have received regarding the payment and cancellation request. Can you please search your Inbox for messages from [email protected].

winvijaygmail's [Complaint's author] reply, Aug 30, 2018

Hi Manoj,
I didn't get any reply from the mail id you mentioned. I have sent them more than 10 mails. Your customer care says that no such tag or account exists. Do you want me to send the proofs of my account in this site.
I have paid Rs.800 to the Walletid :17000000019071. Please arrange a refund as i have not even received the tag.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 909

credit card statement

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threatened call received from hdfc bank customer care

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documents and cheque

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discriminatory policies corresponding to e-wallet transactions

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personal loan disburse

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cancellation of one assist membership

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promotional cash back not given for shopping at jabong after qualifying all terms & condition of hdfc card cash back offer

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hdfc credit card payment through paytm

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demat account

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misbehaving, cheating, not refunding processing fees

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hdfc bank no debit on applied on account and no communication

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fraud debit card use

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service charges on free of cost/service charges credit card

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two wheeler loan

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misbehaviour by bank employee

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no limit increase

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worst services & harsh behaviour of customer care executive

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repetitive calls from hdfc bank agencies

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hdfc credit card-hdfc ergo policy

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cancellation and refund

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