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HDFC Bank Complaints & Reviews

2.9

Updated: Jun 7, 2026

Complaints 32953

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18420

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Address: Jodhpur, Rajasthan, 342001

I am a HDFC bank debit card holder . The bank has auto debited Rs. 1899/- from my debit card number ending with 2530 without my concern on date:09/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

Name- pankaj gehlot

Mobile no.- [protected]

Reg.Email id- [protected]@yahoo.com

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 10, 2018

Dear Pankaj,

Greetings from OneAssist!

We regret the inconvenience caused. We request you to share your membership ID details on [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you in your case.

Regards,

Devendra,

Team OneAssist.

pankajgehlot7777's [Complaint's author] reply, Aug 10, 2018

i don't have any membership id

pankajgehlot7777's [Complaint's author] reply, Aug 11, 2018

relationship no. is 5060826.

K

kuldeep1907

from Noida, Uttar Pradesh

Aug 10, 2018

My credit card has been expired in last months, now i need new card in my address .
kindly do the needful

P

Puranmal Pansari

from Patna, Bihar

Aug 10, 2018

I am Puranmal Pansari of Jamalpur Munger Bihar 811214
Cust Id[protected]
Acc no.-[protected]
Phone-[protected]
I am costumber of jamalpur branch today I called Mr.Javed his phone no. [protected] but he told to me like an unlitterate and rude man I was very hurt

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Address: New Delhi, Delhi, 110085

Today I recieved a message from HDFC Bank Stating I have given BSE limited a mandate of 200000 which will be processed today.

I have not done any such mandate or transaction and I am clueless about it. How can Bank officialy send me such message when I have not done any such taransaction.

Please resolve this issue as it is a big amount for me.

Sep 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance

View replies

K

Kishan Singh43

from Buguda, Odisha

Aug 10, 2018

I am Kishan Singh Chauhan with credit card ending number[protected] and Relationship number 2554855 .I am not interested with this service and want to cancel membership.so please cancel it.

I don't want renewal of this service.

Kindly cancel it

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Address: Mumbai City, Maharashtra, 400075

My wife applied for home loan.Name - Pradnya Yogeshwar Chindarkar.we bought flat in ulwe.Venus skyline tower name.Builder company name Venus Sublimes. applied for home loan in chembur branch & the executive person name Sabaji kanse they done my verification all require documents i submmited in bank through sabaji kanse and they told me no issues in builder papers and property, also they done the verification in builder office vashi infotech park venus sublimes office the verification done by janhvi madam.she sitting in vashi hdfc home loan branch.she also told us no problem in papers .also they took Rs.8700 processing fees.and told us no issues in property and ur loan will be sansaction in 8 days.they done my approved loan 15laks and gave me file number[protected].after some more days they not giving APF number to builder (venus Sublimes)for all procedure they took 1.5 month.after few days i asked to Executive person sabaji kanse why from ur end APF number not giving to builder.after they said the some issues in our legal team with builder.but they not exact shaying what is issue.but that reason we faced also janvi madam saying we are not giving you processing fees refund.So why they approved our loan and why they said no issues in property.if no issues in papers then why they not provided APF number to builder.we want our processing fees refund otherwise we r doing in consumer complaint

Pradnya Y. Chindarkar.
[protected]

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My account no is o[protected]
I deposits 100000 in dahanu branch
Then bank deducted 442.50 rupees in my account
But it is charge only 150 rupees and I try calling hdfc customer care but they don't give me any response
So plz ask me what's is issu
And my other complent is hdfc bank I send a lot of massage and mail I send me only alert, top, and debit-creadit massage .Bank don't send me chahe cutting massages

HDFC Bank customer support has been notified about the posted complaint.

Aug 09, 2018

Updated by Amolansh Bank send me only security alert, otp, debit credit massages and bank charge massage

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Address: Kanchipuram, Tamil Nadu, 603102

Hi, i am working in private company and opened salary account in hdfc bank also applied credit card on same day with help of your representative.. But now showing in my credit card status card disapproval.. I don't know exact reason... Your customer support executive told your are in out of city that's why your card not delivered... But iam in city limit only... Reference no 18g[protected]s1
Mobile number [protected]
Mail id ramgopal2. [protected]@gmail.com

I hope you the positive response

Aug 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 10, 2018

Updated by Bala cp I don't receive any cal or mail regarding my credit card issue... My friends told me hdfc was good that only iam opened salary account in hdfc...but your representative not responding to my queries.. They called me but after I received the call call was disconnected... This happened lot of times..

Aug 10, 2018

Updated by Bala cp My cibil score 776 then why you disapproval my credit card... I need proper reason...

Verified Support

Aug 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that application for Credit Card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your Credit Card application status in our Bank's website : www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

-Manoj
HDFC Bank Customer Assistance

Aug 10, 2018

Updated by Bala cp It shows card status again disapproved...

Reference number 18G[protected]S1..

We believe that you deserve to have a hassle-free banking experience with HDFC Bank. Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application.
Application Reference Number
18G[protected]S1
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL Stability.

Aug 10, 2018

Updated by Bala cp Now my credit card approved or disapproved thats want I know...

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Sir/ mam,
Actually hmne two wheeler hdfc bank se finance karwaye. Jiska emi ja rha tha regular. Ek month ka financial problems k karan due ho gaya. Koi collection executive mere ghar par aaya. Mera beta bola ki papa ghar pe nhi hai. Usne bhut ulta shidha bolne laga. Fir ek do din bad dusra agent mere ghar par aaya. hmne pucha ki ishe phale kon aaya tha to usne bola ki nagina singh sir aaye the wohi case dekhte hai purnia ka. Hmne bola unpe complaint karne ja rhe. Usne bhut rudely bola tik hai kar dejiye.hm bole tm apna id card dekho to usne nhi dekhaya bola ki ghar par rha gaya.hmne bola ki id card le k aaoge to payment dege. Mera loan perwez alam k name se hai loan no 49697114

HDFC Bank customer support has been notified about the posted complaint.

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Address: Gurgaon, Haryana

I'm writing this with deep concern and grievance. I've an salary account with your bank and didn't use any services. Before some days one massage came in my registered mob. No. ([protected]) your account maintainence charge deduction in your account but i didn't take any maintanence service. This is my salary account and my financial condition is not good. 2 times more than 1000 amount was deduct in my account. I call customer care number but very bad services of customer care 20-20 min ivr speak but not connected the bank imployees.
I don't understand that irresponsible behavior from a reputed bank like yours.
So i request you to please return my all deducted amount from my hdfc bank account number :[protected]. I've moved from gurgaon so it won't to be easy for me to contact home branch.
Please help me and return my all amount. Your assistance in this regards will be highly appreciated.
Your customer
Diksha Kaushal

HDFC Bank customer support has been notified about the posted complaint.

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Company had opened a salary account for my monthly salary in december 2016 and bank's executive ensured me that its '0' balance account.
In july 2017, i had left the company and my bank balance was 0... Now from jan2018 onwards i am recieving the messages that my account has been charged for rs.600/- paer month for not maintaining the minimum balance.

I still dont have job and driving a taxi for earning bread and butter for my family... Please support what to do???

Already informed hdfc bank to close my account through email (Hdfc net banking portal) last month.

Sep 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Aug 18, 2018

Updated by abhi0172 Account no. [protected], Registered no. is [protected]

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Y

Yeeshu

from Kaithal, Haryana

Aug 10, 2018

My name is Amit Bangar. I want to close my Hdfc account number [protected].branch is Kishanpura.mobile number is [protected].my email is [protected]@gmail.com

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Sanjeev sharma ne bola thaa lone ke bare me ke asap phlye 35000 ka policy lo uske baad mujhe bolaa ke aap k0 4 lakh ka lone mil jayga or phir 54000 ke policy ke or bolaa ke tds tex or ye bhe rifend ho jaygaa or nhi huu to pher phone ayaa ke 30000 ke policy or krwoo noc ke lye or bolaa ye paysha rifend ho jaygaa leken ajtk nhi huaa or naa hi lone na koy phone pick krta ye thy sanjeev sharma. Rakesh dongra

HDFC Life customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110051

Sir/madam,
I am one of your customers, i hold savings account in your bank. Along with savings account, i also own a platinum credit card and my personal loan from hdfc is also running.
I am writing this letter to you because i am really very very annoyed with the bank. My credit card is blocked from last 2-2.5 yrs and i have not used it till then. Around 2 yrs back my account was ceased because of non-payment of credit card and then i was promised by bank to make a payment as settlement of credit card and then my credit card will be closed. I made a payment of rs 22000 (Appx) but my credit card was not settled. Now from last 2 yrs i was paying minimum payment every month and i stopped making minimum payment from last few months and is requesting bank every single day for settlement from last 8-9 months. I receive calls from bank every day for payment of credit card and on every call i am promised for settlement and call back but i never receive call back from bank for settlement. 8-9 months ago i again requested for settlement of my credit card amount that time total outstanding was around 20000 which is now again increased to 45000+... What is my fault here??? I am requesting bank for settlement for so long and no body is helping me and are charging me every day. My account is again ceased and i am not able to pay instalment for my personal loan. Who is responsible for my cibil record??? I am completely # up now from hdfc bank.
On 6th august 2018, i deposited 13000 in my account for instalment of my pl but on 7th august morning rather that deducting my instalment in morning my account was ceased by bank on 7th noon... This effected my record of instalments...

May i request any senior and responsible person from hdfc bank to help me out and solve my case... I have certain responsibilities on me and i can't keep on paying for the card which os blocked for last 3 years.

Need urgent help...

Regrets
Anika
[protected]

Sep 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

Aug 30, 2018

Updated by Anika Dhawan Dear HDFC Bank,

Still there is no solution from your side .

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C

Chetan_stark

from Jind, Haryana

Aug 10, 2018

I made two transactions at flipkart using two HDFC netsafe card.Both of them were cancelled but the amount has not been refunded.It has been more than 40 days since the transaction.

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Address: 560076

Website: HDFC Internet Banking

Hi,

I can see that amb charges got debited 2 times from my account on 6th august. (Amb chrg incl gst for jun2018-mir[protected] & amb chrg incl gst for jun2018-mir[protected]. This is really frustrating as i was not even notified about it, more over why it was deducted 2 times for the june month.

Can some one please address me on this urgently or i am going to close this account.
Never expected this type of service from hdfc bank.

Thanks,
Subhasish
[protected]

Aug 12, 2018

Complaint marked as Resolved

The amount have been reversed back to my account. Thank you for all your assistance. Regards, Subhasish

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

HDFC Bank Customer Care's response Dear Customer,

As a one-time service gesture, we have processed reversal of said charges excluding GST which will be credited to your account in 3 working days.

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560029

ï± the transaction amount incurred/authorized by me is for rs._ 6999_ but i was billed for rs._6999_. (Attach copy of authorized chargeslip)
Others (In the account summary unbilled amount showing late fee 500 and igst 97, i used to pay the bill amount before the due date unnecessary bill amount it is hurting me kindly do reverce reference number [protected], [protected] dated on 23/07/2018, [protected] dated on 03/08/2018)

My card has been blocked because of off payment mode

This is happen in the june 2018 bill

June month statement 07/03/2018 rs 6999 how it has been credited

Sep 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600041

Website: hdfcbank.com

I have requested for joint holder addition in 19th jul 2018. Till date, i am following up with the customer care, i did not get any response from them. Even, for name sake only, they assigned a personal assitance to my account. He is totally waste fellow. Worst customer service in the world. Very poor care to the customer. It is now more than 20 days, they are not able to add one joint holder. My contact : [protected] - complint number : hbl=[protected].

Worst service team. Waste of time, waste of energy. I just for other people, please do not prefer to open account in hdfc bank pvt. You will also end up with worst customer support.

Sep 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Anay
HDFC Bank Customer Assistance

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Address: Udaipur, Rajasthan, 313001

Respected sir / mam,

Let me now that, below information is true for settled personal loan ac closure for credit score update so that i m able to secure from unauthorized transaction.

For your information & necessary action.

Hdfc bank ltd

[protected]

Mumbai - sandoz house

Ifsc no - hdfc0000240

Regards,
Lokesh tushawada
Udaipur rajasthan
313001
Mobile no - [protected]

Sep 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Card No. with registered contact info & the complete query on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Hyderabad, Telangana, 500018

I have applied for hdfc credit card on 26th june, 2018. After 20 days i received a call from hdfc member saying my credit card has been approved and it will get dispatch to my mentioned address very soon. It has been 40 days from the date of the application but still i didn't received the card. Still the credit card status is showing in process. Please do the needful.

Sep 11, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post, Having said this, we request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful.1. Name as mentioned on the application form, 2.Date on which the application was submitted, 3.Place where the application was submitted, 4.Your latest contact numbers, 5.Your complete residence address along with city and pincode, 6.Name of the executive who has collected the application, 7.Contact details of the executive, 8. Your email address, 9.16 digit Application Reference Number.

-Manoj
HDFC Bank Customer Assistance

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C

chandra sekhar

from Hyderabad, Telangana

Sep 13, 2018

Thanks for the quick response. I have followed the criteria in which the hdfc bank customer care has mentioned. Though it took around 20 days to get my credit card but at the end i able to hold the credit card. Thanks for the website which has supported and made it possible.

C

chandra sekhar

from Hyderabad, Telangana

Jan 6, 2019

quick response

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Address: Rewa, Madhya Pradesh, 486441

Website: Hdfc bank

Sir mera account indore branch me saylari ke liye opne kiya gaya tha jishse main job prosses me hi main gav chala aaya our meri payment gav aane ke bad aai aane ke bad main near branch me account close ke liye gaya to mera account close karne se mana kar diye our bole jaha opening branch me jao jish se main indore chod diye tha our abhi tak mera account close nahi kiya gaya fir bhi main 6 month bad gaya to close fram to de diye our main filip kar ke submit kar diya our abhi tak mera account close nahi kiya gaya. Mera account no. [protected] ifsc code - hdfc0000404 mobile -[protected] aadhar card no.[protected] gmail id - [protected]@gmail.com mera prament address - gram mahat (Tedun) post baikunthpur dist rewa m. Ppin code -486441
Please sir mera account close kar diya jaya

Sep 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to reconsider your decision to close the account and revert to us at [protected]@hdfcbank.com with the reason for the closure to enable us to assist you. In case you still wish to close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for the address of our branches and ATMs https://bit.ly/2Hqff0y Addressing your concern we wish to clarify that a Combined closure form is a common form which is required to fill in by an account holder in case he holds more than a single product with the Bank. By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For eg: ISA account/ Depository account / Credit card etc. You will need to tick the relevant boxes mentioned on the form. This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by the sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of an application for closure. In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account. We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure. We look forward to opportunities to serve you in the future.

-Manoj
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110096

Regarding exceed charges of my credit card ([protected]) hdfc bank moneyback platinum credit card)
Dear sir/mem,
For your information, we using hdfc credit card ([protected]). But unfortunately in april 2018 we went to home town and spend long time in home town approx 3 month.in between we lost the card and in july 2018 we back in delhi and block the card by hdfc customer care. But after some time hdfc customer care executive call me, why not pay your pending bill and we ask the total 2140/- and she tell me very roughly, unmannerly, so we socked and after long discussion she tell me amount payable approx 2140/-
But only in march 18, we use credit card for approx 320/- only, how is possible 2140/- hdfc customer executive's language not good. We want settle the amount and canceled credit card. Because we will not able to do pay lot of pantry.

Thansk
Arvind

Sep 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receive a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Kolkata, West Bengal, 700001

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

Cust id: 75135961

Sep 11, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Anay
HDFC Bank Customer Assistance

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G

Gitesh Agrawal

from Mumbai, Maharashtra

Aug 9, 2018

Un necessary charges diducted from my salary account no. [protected] of amount 531.00 with the Narration AMB CHRG INCL GST FOR MAY2018-MIR[protected].

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My account is dormant status from last two years, i want open new account in hdfc, bavdhan pune branch hdfc executive suggest me continue with account it will be active and you can use it without any charges, i have reactivated it in august. And then after also deposited amount in this account.

Still they have changed me

Nst-alert chg inc gst apr-jun2018-mir[protected] mir[protected] 08 aug 2018 17.70
08 aug 2018 inst-alert chg inc gst jan-mar2018-mir[protected] mir[protected] 08 aug 2018 17.70
08 aug 2018 inst-alert chg inc gst oct-dec2017-mir[protected] mir[protected] 08 aug 2018 17.70
08 aug 2018 inst-alert chg inc gst jul-sep2017-mir[protected] mir[protected] 08 aug 2018 17.70

Sep 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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M

Malla Ravi Kumar

from Hyderabad, Telangana

Aug 9, 2018

Hi this is Malla Ravikumar I want to change my mobile number... In my credit card account... How can I change my phone number... Send me mail... My mail ID... [protected]@gmail.com

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Address: North 24 Parganas, West Bengal, 742101

Website: [email protected]

I am chandana roy my credit card number is [protected]. unforchunily two times payment by one policy 20/03/2018 rs- 17852*2=35704.I request extra payment revice my card but one payment revice my card this policy payment.one payement this time is not revice my card.I contrack my nearest branch 0639 berhampore branch maneger amit roy and customer care but not solved my problem.After 4 month ago my complene lonch.plese help us .my custormer id is 67582790.

Sep 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to contact the HDFC life team to assist you. For any further assistance request you to write to [protected]@hdfclife.com or call on the Policy Helpline Number[protected]Mon-Sun; 9am to 9pm. Local charges apply.) DO NOT prefix any country code e.g. +91 or 00.

-Anay
HDFC Bank Customer Assistance

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