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HDFC Bank Complaints & Reviews

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Updated: Apr 15, 2026

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Company had opened a salary account for my monthly salary in december 2016 and bank's executive ensured me that its '0' balance account.
In july 2017, i had left the company and my bank balance was 0... Now from jan2018 onwards i am recieving the messages that my account has been charged for rs.600/- paer month for not maintaining the minimum balance.

I still dont have job and driving a taxi for earning bread and butter for my family... Please support what to do???

Already informed hdfc bank to close my account through email (Hdfc net banking portal) last month.

Sep 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Aug 18, 2018

Updated by abhi0172 Account no. [protected], Registered no. is [protected]

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Y

Yeeshu

from Kaithal, Haryana

Aug 10, 2018

My name is Amit Bangar. I want to close my Hdfc account number [protected].branch is Kishanpura.mobile number is [protected].my email is [protected]@gmail.com

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Sanjeev sharma ne bola thaa lone ke bare me ke asap phlye 35000 ka policy lo uske baad mujhe bolaa ke aap k0 4 lakh ka lone mil jayga or phir 54000 ke policy ke or bolaa ke tds tex or ye bhe rifend ho jaygaa or nhi huu to pher phone ayaa ke 30000 ke policy or krwoo noc ke lye or bolaa ye paysha rifend ho jaygaa leken ajtk nhi huaa or naa hi lone na koy phone pick krta ye thy sanjeev sharma. Rakesh dongra

HDFC Life customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110051

Sir/madam,
I am one of your customers, i hold savings account in your bank. Along with savings account, i also own a platinum credit card and my personal loan from hdfc is also running.
I am writing this letter to you because i am really very very annoyed with the bank. My credit card is blocked from last 2-2.5 yrs and i have not used it till then. Around 2 yrs back my account was ceased because of non-payment of credit card and then i was promised by bank to make a payment as settlement of credit card and then my credit card will be closed. I made a payment of rs 22000 (Appx) but my credit card was not settled. Now from last 2 yrs i was paying minimum payment every month and i stopped making minimum payment from last few months and is requesting bank every single day for settlement from last 8-9 months. I receive calls from bank every day for payment of credit card and on every call i am promised for settlement and call back but i never receive call back from bank for settlement. 8-9 months ago i again requested for settlement of my credit card amount that time total outstanding was around 20000 which is now again increased to 45000+... What is my fault here??? I am requesting bank for settlement for so long and no body is helping me and are charging me every day. My account is again ceased and i am not able to pay instalment for my personal loan. Who is responsible for my cibil record??? I am completely # up now from hdfc bank.
On 6th august 2018, i deposited 13000 in my account for instalment of my pl but on 7th august morning rather that deducting my instalment in morning my account was ceased by bank on 7th noon... This effected my record of instalments...

May i request any senior and responsible person from hdfc bank to help me out and solve my case... I have certain responsibilities on me and i can't keep on paying for the card which os blocked for last 3 years.

Need urgent help...

Regrets
Anika
[protected]

Sep 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

Aug 30, 2018

Updated by Anika Dhawan Dear HDFC Bank,

Still there is no solution from your side .

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C

Chetan_stark

from Jind, Haryana

Aug 10, 2018

I made two transactions at flipkart using two HDFC netsafe card.Both of them were cancelled but the amount has not been refunded.It has been more than 40 days since the transaction.

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Address: 560076

Website: HDFC Internet Banking

Hi,

I can see that amb charges got debited 2 times from my account on 6th august. (Amb chrg incl gst for jun2018-mir[protected] & amb chrg incl gst for jun2018-mir[protected]. This is really frustrating as i was not even notified about it, more over why it was deducted 2 times for the june month.

Can some one please address me on this urgently or i am going to close this account.
Never expected this type of service from hdfc bank.

Thanks,
Subhasish
[protected]

Aug 12, 2018

Complaint marked as Resolved

The amount have been reversed back to my account. Thank you for all your assistance. Regards, Subhasish

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

HDFC Bank Customer Care's response Dear Customer,

As a one-time service gesture, we have processed reversal of said charges excluding GST which will be credited to your account in 3 working days.

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560029

ï± the transaction amount incurred/authorized by me is for rs._ 6999_ but i was billed for rs._6999_. (Attach copy of authorized chargeslip)
Others (In the account summary unbilled amount showing late fee 500 and igst 97, i used to pay the bill amount before the due date unnecessary bill amount it is hurting me kindly do reverce reference number [protected], [protected] dated on 23/07/2018, [protected] dated on 03/08/2018)

My card has been blocked because of off payment mode

This is happen in the june 2018 bill

June month statement 07/03/2018 rs 6999 how it has been credited

Sep 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600041

Website: hdfcbank.com

I have requested for joint holder addition in 19th jul 2018. Till date, i am following up with the customer care, i did not get any response from them. Even, for name sake only, they assigned a personal assitance to my account. He is totally waste fellow. Worst customer service in the world. Very poor care to the customer. It is now more than 20 days, they are not able to add one joint holder. My contact : [protected] - complint number : hbl=[protected].

Worst service team. Waste of time, waste of energy. I just for other people, please do not prefer to open account in hdfc bank pvt. You will also end up with worst customer support.

Sep 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Anay
HDFC Bank Customer Assistance

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Address: Udaipur, Rajasthan, 313001

Respected sir / mam,

Let me now that, below information is true for settled personal loan ac closure for credit score update so that i m able to secure from unauthorized transaction.

For your information & necessary action.

Hdfc bank ltd

[protected]

Mumbai - sandoz house

Ifsc no - hdfc0000240

Regards,
Lokesh tushawada
Udaipur rajasthan
313001
Mobile no - [protected]

Sep 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Card No. with registered contact info & the complete query on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Hyderabad, Telangana, 500018

I have applied for hdfc credit card on 26th june, 2018. After 20 days i received a call from hdfc member saying my credit card has been approved and it will get dispatch to my mentioned address very soon. It has been 40 days from the date of the application but still i didn't received the card. Still the credit card status is showing in process. Please do the needful....

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Address: Rewa, Madhya Pradesh, 486441

Website: Hdfc bank

Sir mera account indore branch me saylari ke liye opne kiya gaya tha jishse main job prosses me hi main gav chala aaya our meri payment gav aane ke bad aai aane ke bad main near branch me account close ke liye gaya to mera account close karne se mana kar diye our bole jaha opening branch me jao jish se main indore chod diye tha our abhi tak mera account close nahi kiya gaya fir bhi main 6 month bad gaya to close fram to de diye our main filip kar ke submit kar diya our abhi tak mera account close nahi kiya gaya. Mera account no. [protected] ifsc code - hdfc0000404 mobile -[protected] aadhar card no.[protected] gmail id - [protected]@gmail.com mera prament address - gram mahat (Tedun) post baikunthpur dist rewa m. Ppin code -486441
Please sir mera account close kar diya jaya

Sep 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to reconsider your decision to close the account and revert to us at [protected]@hdfcbank.com with the reason for the closure to enable us to assist you. In case you still wish to close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for the address of our branches and ATMs https://bit.ly/2Hqff0y Addressing your concern we wish to clarify that a Combined closure form is a common form which is required to fill in by an account holder in case he holds more than a single product with the Bank. By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For eg: ISA account/ Depository account / Credit card etc. You will need to tick the relevant boxes mentioned on the form. This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by the sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of an application for closure. In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account. We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure. We look forward to opportunities to serve you in the future.

-Manoj
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110096

Regarding exceed charges of my credit card ([protected]) hdfc bank moneyback platinum credit card)
Dear sir/mem,
For your information, we using hdfc credit card ([protected]). But unfortunately in april 2018 we went to home town and spend long time in home town approx 3 month.in between we lost the card and in july 2018 we back in delhi and block the card by hdfc customer care. But after some time hdfc customer care executive call me, why not pay your pending bill and we ask the total 2140/- and she tell me very roughly, unmannerly, so we socked and after long discussion she tell me amount payable approx 2140/-
But only in march 18, we use credit card for approx 320/- only, how is possible 2140/- hdfc customer executive's language not good. We want settle the amount and canceled credit card. Because we will not able to do pay lot of pantry.

Thansk
Arvind

Sep 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receive a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Kolkata, West Bengal, 700001

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card â€” i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

Cust id: 75135961

Sep 11, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Anay
HDFC Bank Customer Assistance

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G

Gitesh Agrawal

from Mumbai, Maharashtra

Aug 9, 2018

Un necessary charges diducted from my salary account no. [protected] of amount 531.00 with the Narration AMB CHRG INCL GST FOR MAY2018-MIR[protected].

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My account is dormant status from last two years, i want open new account in hdfc, bavdhan pune branch hdfc executive suggest me continue with account it will be active and you can use it without any charges, i have reactivated it in august. And then after also deposited amount in this account.

Still they have changed me

Nst-alert chg inc gst apr-jun2018-mir[protected] mir[protected] 08 aug 2018 17.70
08 aug 2018 inst-alert chg inc gst jan-mar2018-mir[protected] mir[protected] 08 aug 2018 17.70
08 aug 2018 inst-alert chg inc gst oct-dec2017-mir[protected] mir[protected] 08 aug 2018 17.70
08 aug 2018 inst-alert chg inc gst jul-sep2017-mir[protected] mir[protected] 08 aug 2018 17.70

Sep 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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M

Malla Ravi Kumar

from Hyderabad, Telangana

Aug 9, 2018

Hi this is Malla Ravikumar I want to change my mobile number... In my credit card account... How can I change my phone number... Send me mail... My mail ID... [protected]@gmail.com

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Address: North 24 Parganas, West Bengal, 742101

Website: [email protected]

I am chandana roy my credit card number is [protected]. unforchunily two times payment by one policy 20/03/2018 rs- 17852*2=35704.I request extra payment revice my card but one payment revice my card this policy payment.one payement this time is not revice my card.I contrack my nearest branch 0639 berhampore branch maneger amit roy and customer care but not solved my problem.After 4 month ago my complene lonch.plese help us .my custormer id is 67582790.

Sep 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to contact the HDFC life team to assist you. For any further assistance request you to write to [protected]@hdfclife.com or call on the Policy Helpline Number[protected]Mon-Sun; 9am to 9pm. Local charges apply.) DO NOT prefix any country code e.g. +91 or 00.

-Anay
HDFC Bank Customer Assistance

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Sub: - need to wave off and close account

Dear sir,

Hope you are doing well.!

this is not my first complaint regarding hdfc sir . I complained when my negative balance was around ( -2600) in these same consumer complaint forum,

I would like to inform you that itâ€™s more than 1 year since I left allsec technologies pvt. Ltd. Company. Iâ€™m no longer associate with the company or your hdfc salary account. And i am not happy or satisfied in charge for not maintaining the minimum balance. Below are my account details.

Name: magesh
A/c no: [protected]
Branch: kotturpuram
Contact number:[protected]

I am no longer using any of your hdfc services. I do not need this account due to personal inconvenience.
It is showing negative balance (-7617.04 rs.) due to your non maintenance charges still deducting money from this account a/c on monthly basis.

So i request you to kindly close my hdfc salary account a/cand do the wave off also because itâ€™s no longer required since i left the company and i donâ€™t want to continue with your services.
I have moved to my hometown so it wonâ€™t be easy for me to contact home branch for future.

I am requesting you to please consider this mail for closure of hdfc salary account a/c no - [protected]

Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty).

Sep 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official has contacted you and addressed your query. Your said account has been closed.

-Manoj
HDFC Bank Customer Assistance

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Address: Srinagar, Jammu and Kashmir, 190017

Website: [email protected]

Respected Sir I m hdfc bank account holder the bank charges me huge amounts illegally please help me to refund the amount. Please help me it's very worst bank

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Address: 560072

Hello sir/madam

My name is sandeep vm. I joined a company in the year 2012 and that company opened my salary account in hdfc bank but didn't gave any basic terms and conditions of salary account. I left that job and its more than 3 years no salary is being credited to that account.

I am no longer using any of your hdfc services. I do not need this account due to personal inconvenience.
It is showing negative balance (-704.55 rs.) due to non maintenance charges still deducting money from this account a/c no: [protected].

So i request you to kindly close my hdfc salary account a/c no: [protected] and do the waive off also because itâ€™s no longer required since i left the company and i donâ€™t want to continue with your services.
I have moved to my hometown so it wonâ€™t be easy for me to contact home branch for future.

I am requesting you to please consider this as a final intimation closure of hdfc salary account a/c no: [protected].
Your assistance in this regard will be highly appreciated. (I am requesting you to please waive off the penalty).

Thanks
Sandeep
[protected]@gmail.com
[protected]

Sep 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to reconsider your decision to close the account and revert to us with the reason for the closure to enable us to assist you. To close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for the address of our branches and ATMs https://bit.ly/2Hqff0y

-Manoj
HDFC Bank Customer Assistance

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Hello Team,

I have a Salary Account and It's been converted to Savings account without any intimation then I get to see the surprise of deduction of Rs 531.

This Charge code was showing as "AMB CHRG INCL GST". I have no idea what is this for. When I do some research and I get to know that it was charged for not maintaining the balance then I start to think I have Salary Account.

There were no...

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Address: Howrah, West Bengal, 711227

I purchased one product from amazon and paid through my HDFC debit card. Upon cancellation, amazon india initiated the refund of amount 709 inr and provided the transaction id but it was not credited to my hdfc bank card/ac. I followed up with hdfc customer care. But no result. The amount is yet to received and I am having no response from hdfc bank. it is being pendind from 29th july now.

Sep 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at Preferred Banking vide Reference Number[protected] and they had addressed your concern through E-Mail dated August 06, 2018 05:05 PM. Kindly share the details on the same email for further assistance.

-Anay
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600055

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Credit CardsHDFC Bank smart emi cancel
HDFC Bank â€” smart emi cancel
Haribabu on 8Aug 1993
Submit a Complaint
Such a headache options having in hdfc netbanking. There is no cancel option for any product. Then what is the use of having net banking.? I just verified how does smart emi works. After some times smart emi activated immediately and processing fee rs 100 debited from credit card ending 5822. Already i registered a compliant for one assist mfee cancellation. Rs 1299 +100 total rs 1399 debited from credit card. Such a worst service from hdfc bank. How to cancel smart emi.? You guys are very fast for activate or selling any product but you will act like tortoise when it comes deactivate process. Customer id# 58995561

Regars
Haribabu v

Sep 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receive a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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Address: 143305

Website: Www.Conaumercomplaints.in

Sat shri akal sir ji
Dear sir ji,
I had worked in hdfc agriculture dept. As an hbl
I have resigned on last dec 2017. But anyone officer is not providing my pf account no.
My name is amandeep singh
My employee code is a35087

My humle request to sir ji pleaae give me my pf account number.. My contact no is [protected]
Email.. [protected]@gmail.com

Sep 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Anay
HDFC Bank Customer Assistance

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K

KShiva Kumar

from Bengaluru, Karnataka

Aug 8, 2018

I was shopping JEYACHANDRAN textle in palaikaranni branch, chennai, amount 292 on JEYACHANDRAN . Money got deducted and transaction failed.
Please refund and revert my money back to my account.
My A/C Number :[protected]
My bank: hdfc debit card
My contact number :[protected]

Thanks
Sivakumar. K

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