| Address: Bulandshahr, Uttar Pradesh, 431003 |
I am hdfc customer since 2012 and i have been using hdfc credit card since 2015. However, in last month credit card statement, i have observed discrepancies as listed below
1) some fraudulent charges have been applied as described below
13/06/2018 igst-vps[protected]rate 18.0 -27 (Ref# 09999999980613010978808) 35.08
13/06/2018 igst-vps[protected]rate 18.0 -27 (Ref# 09999999980613010978824) 32.52
13/06/2018 igst-vps[protected]rate 18.0 -27 (Ref# 09999999980613010978782) 14.63
01/07/2018 igst-vps[protected]rate 18.0 -27 (Ref# vt181830069012450000103) 2.47
13/07/2018 mer emi, int nbr:02, [protected] (Ref# 09999999980713010977147) 163.27
13/07/2018 mer emi, int nbr:02, [protected] (Ref# 09999999980713010977121) 68.07
13/07/2018 offus emi, prin nb:02, [protected] (Ref# 09999999980713010977154) 1, 224.07
13/07/2018 consolidated fcy markup fee (Ref# vt181830069012450000103) 13.74
13/07/2018 offus emi, int nbr:02, [protected] (Ref# 09999999980713010977162) 166.58
2) further, the total of statement as line by line spending sums to rs. 14718.18 and due amout mentioned is rs. 15405.00.
I want details of the charges applied and differential amount from due amount return in my account. I may go to consumer forum if my complaint is not dealt with due diligence.
Thanks
Prashant chavan
[protected]@gmail.com
Sep 7, 2018
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2018
HDFC Bank Customer Care's response Dear Customer,
We observe that merchant EMI was processed on your card account basis your consent and in view of the same, interest on EMI and GST as applicable was billed to your card account. In the event of any further clarifications, we request you to directly contact the merchant.
-Anay
HDFC Bank Customer Assistance
Aug 16, 2018
Updated by Prashantchavan1990 Mr. Anay,
I will connect with Merchant for details.
Can you please revert on second point wherein there is discrepancy in due amount.
Thanks,
Prashant
So no how can I gat my money
Jahangir Khan
Con. Jahangir.[protected]@yahoo.com
[protected]