Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
Resolved
18420
Unresolved
14524
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 915

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kandula chandana
from Ramapuram, Andhra Pradesh
Jul 27, 2018
Resolved
Report
Copy
Resolved

Address: Khammam, Andhra Pradesh

I am anuj palreya. My employe code c2266. I was working in khammam branch (1631). I have resigned from my post and my mail id got blocked and i can't retrive my id so please send salary slips and reliving letter to the registered mail id.

Waiting for salary slip and releaving letter

Please help me out to give me all that details mentioned above

Thanks
Nagandla chandana
Sep 5, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Deepaknegifc
    from Delhi, Delhi
    Jul 27, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: New Delhi, Delhi, 110059
    Website: www.hdfcbank.com

    Hi hdfc team,

    So recently, i joined a new company and as per the company policy they opened an salary

    Account on hdfc. The sales person persisted me to get the credit card so i applied for hdfc

    Credit card & submitted all the required documents and information for application form.

    I was confident of getting my card application approved. After a day or two received

    Multiple sms regarding credit card processing, one of those sms was this :
    "dear applicant your hdfc bank credit card app ref no [protected]n1 is approved in

    Principle subject to internal checks"

    But few days later i received mail from bank that they are incapable to process my

    Application without specifying any reason. Following is the mail:

    Dear sir/madam,
    Subject : your credit card application reference no. [protected]n1
    Thank you for your interest in hdfc bank credit card.

    "we wish to inform you that your application has been considered in line with the bank's

    Internal credit policy (Which is based on a combination of financial and related criteria

    And/or statistically determined scores to assess credit eligibility) and operating/credit

    Processes (Which include a combination of verifications, credit bureau reports and

    Document verifications). We regret to inform you that we are unable to approve your

    Application as it does not meet the above mentioned internal criteria of the bank.

    Please be assured that our inability to approve the credit card application does not

    Reflect in anyway on your credit standing or your financial stability."

    What a # response to my application..! If someone is reading this message from hdfc

    Credit risk team, have the guts to send me the specific reason for rejection.

    It is really disappointing that after collecting all the docs and verifications still not

    Giving the reason. This also makes feel insecure about our document to be miss used like

    Pan card, aadhar card, bank statements, pay slips as all these are private properties.

    So hoping to get some solution.

    Deepak kumar
    Credit card ref no.- [protected]n1
    Email - [protected]@gmail.com
    Sep 7, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 27, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      raghib hasan
      Jul 27, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: Bangalore, Karnataka, 560066
      Website: HDFC and Reliance digital store

      Hdfc bank promised to give rs 10000/- cashback for iphone x on debit card loan within 90days

      I have also paid all the emi, i have also visited store and meet the hdfc finance guys but no one is helping on that issue,
      From last 3 month they are just saying in another 5 working days you will get your cash back.
      I am feeling i got cheated by hdfc and reliance digital store

      In the bill also it's clearly mentioned the same. Now it's been around 6months but i have not yet received the cashback,

      Each time i call them they ask for 5days of time with a new complaint number but after 5days there will be of no solution to my complaint.

      Now i feel like getting cheated from hdfc on this aspect. I have not idea how to complain on this aspect so, i am raising a concern here.
      Sep 10, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 27, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete concern, account no./customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Anay
      HDFC Bank Customer Assistance
      Dear Valued Customer,  

      Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

      At Your Service,  
      Reliance Digital
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anusree Rajeev
        from Idukki, Kerala
        Jul 27, 2018
        Resolved
        Report
        Copy
        Resolved

        I was working in tech mahindra and the salary account for me was in hdfc bank. (Savings account).

        I have started the account in 2014 when i joined the company, and left the job in 2017. Hence from the time i left the job no salary was credited and few months later, my account was inactive.

        I have never maintained a minimum balance in the account as it was not mandatory and was specified as a '0' balance account.
        Now the bank has imposed a negative balance of -5005.64/- in my account as a part of non maintenance of minimum balance or inactive account.

        According to below rbi circular, i was not informed about imposing negative balance so that i couldn't close my account.

        Rbi/[protected]/308
        Dbr. Dir. Bc. No.47/13.03.00/2014-15 20.11.2014

        Department of banking regulation

        Levy of penal charges on non-maintenance of minimum balances in savings bank accounts all scheduled commercial banks (Excluding rrbs)

        Kindly look into the issue and request you to resolve the same at the earliest.
        Aug 30, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 27, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account). Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

        -Anay
        HDFC Bank Customer Assistance
        Jul 27, 2018
        Updated by Anusree Rajeev
        I was not informed about the account going to run on a negative balance.

        According to the RBI guidelines, reported by times now,
        "The RBI had in 2014 revised its guidelines for banks imposing penal charges for non-maintenance of minimum balance in a savings bank account. Subsequently, with effect from April 1, 2015, it had asked banks not to take undue advantage of customer difficulty or inattention and to give an advance notice to the customer before deducting charges from their bank balance. It had asked banks to send notice either by SMS, email or a letter. "

        And Please let me know that if,
        the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account

        How the customer get to know about account status before going negative?
        I was not informed about the account going to run on a negative balance.

        According to the RBI guidelines, reported by times now,
        "The RBI had in 2014 revised its guidelines for banks imposing penal charges for non-maintenance of minimum balance in a savings bank account. Subsequently, with effect from April 1, 2015, it had asked banks not to take undue advantage of customer difficulty or inattention and to give an advance notice to the customer before deducting charges from their bank balance. It had asked banks to send notice either by SMS, email or a letter. "

        And Please let me know that if,
        the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account

        How the customer get to know about account status before going negative?
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sharry9781
          from Hoshiarpur, Punjab
          Jul 27, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: Gurdaspur, Punjab, 143605
          Website: www.hdfcbank.com

          Recently i have applied for hdfc freedom credit card online. The very same day i have received a text message informing me me that my credit card application number has been approved and the card will reach to me in 3 working days. But the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found...
          Aug 30, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 27, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share the Card application number and your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Sir apko card mila kya & kab mila
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            X
            xmaheshx
            from Mumbai, Maharashtra
            Jul 26, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: Mumbai City, Maharashtra, 400051

            I purchased pixel 2xl in mumbai on 1st april using debit card emi for 10k cashback.

            It has been almost 4 months and cashback is not credited.

            It took 1 week for bank to respond to my mail and now bank is asking for charge slip which is washed out. What do i do now? Why do i provide all these documents? Hdfc does not maintain any records? Is this how our accounts are maintained?

            Complaint details
            Hbl=[protected] / tw[protected]
            Sep 6, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 27, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

            -Anay
            HDFC Bank Customer Assistance
            Aug 02, 2018
            Updated by xmaheshx
            Still no update
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Adala Praveen Raj
              from Hyderabad, Telangana
              Jul 26, 2018
              Report
              Copy

              Address: 500073

              Cancellation of one assist membership

              I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8422 without my concern on date: 06/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tanush Bindu
                from Bengaluru, Karnataka
                Jul 26, 2018
                Report
                Copy

                Address: 560021
                Website: HDFC bank.co.in

                Dear bankers,
                My self tanush I have an salary account in HDFC BANK now they have deducted 884rs amount and I don't have any kind of communication from the bank...now I need this amount to be refunded or else this issue will be updated in all kinds of media
                Regards
                Tanush ([protected])
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vaidik Dubey
                  from Durg, Chhattisgarh
                  Jul 26, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  I was working in etisalat and left the company after 6 months, so my salary account should be closed but it was converted to savings account and you people charged me negative balance this is my registered no. [protected].
                  I want to use this account so kindly waver my account so that i can use my card.
                  I want to do shopping but this negative amount is a big trouble from hdfc side.
                  Sep 7, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 31, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sonali Behera
                    from Burla, Odisha
                    Jul 26, 2018
                    Report
                    Copy

                    Address: Cuttack, Odisha, 753002

                    I send request letter by registry post to stop my credit card service on date 4th july2018 but bank given sms correspondence has been attended in 11th july.till date no any answar about sending my request letter to inactive my credit card.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kunal Shah
                      from Mumbai, Maharashtra
                      Jul 26, 2018
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra, 400036

                      I have made a payment in may 2018 actual amount suppose to be paid was Rs 12000/- something but by mistake I have made payment of Rs 120000/-

                      I was travelling at that time since I m back in June I started to call up bank official helpline [protected]

                      I always hold for 15 / 20 mins the. Calls get disconnected but I neve get call back

                      Then finally a lucky day came and finally I had word with bank officer he told
                      Me he can send online I have to courier letter regarding request for refund

                      I sent courier to Chennai then after waiting after 10 days I called back to bank official
                      They were like u required to send debit card statement

                      I was shocked to Hear that as non of bank official contacted me for the same

                      Then next day I sent debit card statement with mobile change request letter

                      And mobile number is changed but till date I haven’t recieved any refund

                      I called again and again same reply bank requires debit bank statement from which payment has been done

                      I don’t understand I have already sent and same query and no feedback or reply from bank

                      I have also sent mail to bank people but still same no reply

                      Amount of Refund is 53000/- and till date I have made expense of more then 200/- begins courier n call charges

                      When our amount payable to bank is pending they Harrase with huge calls
                      But when Amount is payable by bank not a single call

                      May I know when I will receive the amount back and who will bear the expenses which are occurring

                      I hope after posting here my complaint resolve

                      Regards

                      Kunal shah
                      [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manojkumar Guptha
                        from Hyderabad, Telangana
                        Jul 26, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 500059

                        I don't know why you people are calling to others and i want to meet you and make the payment... Want to know how you got my contact details... Did you hack my account... Please share me address i want to meet you on this... Very bad... Saying some thing to them on amount...

                        How could you call to my personal contacts without my access or permissions... Who gave this contacts... I never gave any contact... How who said that i gave amount to my friend... And warning people you will not get money... Hope this is not repeat again

                        Share me your address not begumpet address... Your ranigunj address i think
                        I told already last time and asked her where did she got contact details

                        Did i said that i will not pay... Did said that to contact other persons... Where you got details... This is very harrasing....

                        I pro-activly contacted you guys for settlement, sarcastic people yar
                        Im saying i will do payment 1 day here or therr but will do thats my commitment

                        I can come with advocate on this... I was patiently waiting but this time crossed your limits sir
                        Aug 30, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 30, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken up the matter with concerned team and will respond to you on your email id in 4 working days.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          pradip krghosh
                          from Aizawl, Mizoram
                          Jul 26, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Kolkata, West Bengal, 700028
                          Website: www.hdfcbank.com

                          The lpg subsidy was last credited in my account with hdfc bank dumdum cantt. (Branch code no. 106) against cash memo no. [protected] dated 03.07.2018. My account number became non active due to non linkage of aadhaar card. Subsequently i have linked my aadhaar to my bank account and also linked the bank account with my lpg. It could also be seen from the consumer list that the subsidy was duly forwarded to the hdfc bank which has returned uncredited to my account. Whenever i met the branch manager and the dealing assistant of hdfc bank, dumdum cantt branch, kolkata, they declined to listen to my problem. Of late it is noticed that the subsidy is not being regularly credited without fault of mine.

                          In the circumstances stated above, i would pray your kind intervention into the matter for the redressal of the injustice which is being done with me.

                          Email: pradip. [protected]@gmail.com
                          Sep 10, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 30, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rohit Kritika Agarwal
                            from Bengaluru, Karnataka
                            Jul 26, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 560034

                            I have applied for credit card almost a month back but there is no sign of progress. I am not sure why hdfc has the only problem for such things with their products

                            Application reference number
                            [protected]s2
                            Status
                            In process

                            Kindly get me an update on the issue.

                            I was promised with yes bank card along with hdfc card and i have received the yes bank card within time but the hdfc is playing with the documents
                            Aug 27, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 27, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments expressed and wish to inform you that your request for credit card facility is under process and will revert to you on completion of the process. We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website: www.hdfcbank.com under the below link. https://bit.ly/1GMQt4j

                            -Anay
                            HDFC Bank Customer Assistance
                            Jul 31, 2018
                            Updated by Rohit Kritika Agarwal
                            i have not received any update yet and not sure what is taking so long for HDFC to provide the card
                            Jul 31, 2018
                            Updated by Rohit Kritika Agarwal
                            this issue has not been resolved yet. if HDFC can't provide the card within the time limit then stop doing fake promises.
                            either return my documents or provide the card asap.
                            Aug 08, 2018
                            Updated by Rohit Kritika Agarwal
                            such a shameless bank. i have never seen such behavior from any bank. it is more than a month and i have not received the card yet.

                            this fraud bank has taken documents from me and now they are neither sending the card nor returning the documents and not even replying to mails.
                            i really wanna put up a complaint against this creepy bank in consumer forum
                            Aug 16, 2018
                            Updated by Rohit Kritika Agarwal
                            this is what HDFC has responded after continuous chase.. 6 days are gone but no updates yet...

                            HDFC Bank Credit Cards Support
                            Sat, Aug 11, 6:32 PM (5 days ago)
                            to me

                            Dear Mr. Agarwal,

                            Thank you for writing to us.

                            This is with reference to your e-mail regarding application on your HDFC Bank credit card account.

                            Your request is under review and we will respond to you with details within 7 business days. We appreciate your patience in the interim.

                            Kindly note the query reference number for this e-mail: [protected]
                            Aug 28, 2018
                            Updated by Rohit Kritika Agarwal
                            this has not been resolved yet but it marked as resolved what the ### is this
                            this issue has not been resolved yet. if HDFC can't provide the card within the time limit then stop doing fake promises.

                            either return my documents or provide the card asap.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bhanupinki
                              from New Delhi, Delhi
                              Jul 26, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

                              Dear Sir / Madam,
                              I have purchased a HDFC Life easy health policy in favour of My wife Mrs. pinki Rani as on date 10.08.2017. I have received policy[protected] documents as on date 23.08.2017.I have paid INR 2756 for purchased this policy. My wife admitted in hospital 18.05.18 to 21.05.18. I have claimed in company with all required documents. But Now HDFC company is making fool to me, and ignoring my documents. And not paying my claim amount . I have got too much hard work to collect all required documents. Documents List -
                              HDFC Life policy
                              Patient aadhar card
                              Patient PAN card
                              Discharge summary
                              Doctor advisory letter
                              Laboratory Reports
                              Ultrasound report
                              Hospital Indoor papers
                              Hospital Registration certificate
                              Hospital final bills
                              HDFC Ergo policy card copy (Caseless payment )
                              HDFC Ergo health insurance payment settlement & paid receipt

                              When I purchased this policy, Agent informed me that for claim need only discharge summary. But Now HDFC life do not want to pay my claims. I have submitted all documents. There are no any left documents.
                              I am attaiching Policy details and hospital final bill.
                              I am getting too much trouble and mantelly harasement.
                              Kindly help to me. I will be very thankful to you.

                              Thank Yoy
                              Bhanu Pratap
                              Mob - [protected]
                              Aug 29, 2018
                              Complaint marked as Resolved 
                              HDFC Life customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 29, 2018
                              HDFC Life Customer Care's response
                              Hi, if you have any unresolved concern with respect to your HDFC Life policy kindly write to us at [protected]@hdfclife from registered email id to have the same addressed.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                E
                                Ekta89
                                from Mumbai, Maharashtra
                                Jul 26, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hi,

                                I had lost my food plus card, i am a tcs associate, could you please block the card and issue the new card. Also my old card has balance money in that account around 3k.

                                Could you please transfer the amount in the new card. I am waiting for you response.

                                The food card number is : [protected]

                                Please resolve this matter asap.

                                My email : agrawal. [protected]@tcs.com
                                Aug 27, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jul 26, 2018
                                Updated by Ekta89
                                Update regarding my food card - old card has balance money in that account around 2.2k.
                                Verified Support
                                Jul 26, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please contact phone banking number for further assistance in this regard. Phone banking numbers: https://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

                                Anay,
                                HDFC Bank Customer Assistance
                                Not getting OTP on my registered email n phone. not able to connect to personal banker its always busy.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nithin645
                                  from Ernakulam, Kerala
                                  Jul 26, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I had HDFC credit card, due to some reason i opted for settlement option with HDFC bank and paid the amount and finished the EMI amount, now the waver amount has been doubled,

                                  i went to bank to make the payment and close the card, but they are saying that they are not able to make the payment because system shows zero outstanding amount. Customer care says ousting amount has to be paid, but I don’t how to pay. Banks are not accepting payment, customer care not providing solution.
                                  Jun 28, 2019
                                  Complaint marked as Resolved 
                                  They have responded to query and provided me proper information
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 30, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Aug 02, 2018
                                  Updated by Nithin645
                                  i Wanted to close my credit card

                                  So I paid the full and final amount (33, 108) on 27th July 2018, The amount got deducted from my bank account 1-1-2018 . But i didn't get any acknowledgement from HDFC bank, , Nobody providing proper answer to me.
                                  Always telling it is not reflected in their system .
                                  i Wanted to close my credit card

                                  So I paid the full and final amount (33, 108) on 27th July 2018, The amount got deducted from my bank account 1-1-2018 . But i didn't get any acknowledgement from HDFC bank, , Nobody providing proper answer to me.
                                  Always telling it is not reflected in their system .
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Syed Ahsaan
                                    from Bengaluru, Karnataka
                                    Jul 26, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 560004
                                    Website: HDFC

                                    There I have applied a Jumbo loan through my HDFC Credit Card net banking on 13th July 2018 Wherein being a NON HDFC customers I was supposed to get a Demand Draft to my address with in 7 Days i haven’t received the demand drafts yet however the loan emi has started I have received a statement through Hdfc stating I have to pay my bills prior to getting the DD i have spoken to multiple agents from HDFC call centre after giving an excuse that it will be delivered with few days they dissconnect the line My understanding was since I have a HDFC CREDIT CARD I WOULD GET A DEMAND DRAFT WITH 7 days which is by 20th July, then why is it taking it so, I have Visited the Hdfc credit card branch which is at Richmond Town Bangalore None of them can help me stating its a credit card I just don’t want to be billed for the amount which I haven’t received it
                                    Sep 6, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 27, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Somenath Manna
                                      from Kolkata, West Bengal
                                      Jul 26, 2018
                                      Report
                                      Copy

                                      Address: Kolkata, West Bengal, 700036
                                      Website: [email protected]

                                      This is first time dcd charge 24/7/2018 deduct my account so explain me and why charge deduct. Refund back right now
                                      Jul 26, 2018
                                      Updated by Somenath Manna
                                      Right now refund me

                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        guri@hdfc
                                        from Mumbai, Maharashtra
                                        Jul 26, 2018
                                        Report
                                        Copy

                                        Address: Ludhiana, Punjab, 141114

                                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1517/- from my credit card number ending with 9775 without my concern on date:21/07/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1517/-

                                        Oneassist relationship number :?
                                        Name :- gurwinder singh
                                        Mobile no. :- [[protected]]
                                        Credit card number ending :- 977

                                        Thanks
                                        Gurwinder singh
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit