HDFC Bank Complaints & Reviews

Dear sir, i bought a mobile from amazon.com on (25th-may-2018) with emi option of my hdfc credit card the transaction amount was (Rs.10999 for mobile + rs.449 for mobile protection plan. That total amount is rs.11448) which i have paid by my hdfc credit card. But because of the wrong order of the product i canceled the order and asked amazon to return my refund. After two days i have received some emails regards my refund of amount from amazon. They said "sir that we have made your refund, you will be seen the amount in your account in the next 5-7 working days. Till the end of completed 7-10 days no credits were found in my card. That amount of emi coming in my bill statement every month and i don't know why every month i'm being paid the money that i do not have.
Today, it has been 2 months since i have requested for my own money. So many times i talk to hdfc customer care and every time i talk to care represenetative they take complaint but nothing happens. And some time says that"sir amazon has your money and amazon speaks that we take full money from the bank and the bank takes you that money every month through emi and your money has been refunded as soon as we talked to you. We do not have any money for you.

Now i m asking to you sir plz tell me where my money is. Plz give me my own money. Plz do needfull.

Hi,
I have applied for hdfc credit card around 15 days back, and the status is in process but i got message from hdfc bank to my mobile number saying that "one time password (Otp) for hdfc bank credit card ending with xxxx is xxxxxx. Pls use this otp at hdfc bank atm (Language selection screen) to create your atm pin before 25aug18".

Kindly let me know how many days i have to wait to get a card.

Dear concern

Amount of 2527 has been deducted without any information i am a loyal customer of hdfc associated with bank for than 5 years but from few months.. Bank has deducted money any how as they have target to recover atleast 2k every month.
Would request you to look into this and if possible please suggest me to close account and transfer my remaining loan to other bank since i am not able to effort this useless deduction which is without any information..
600 again has been chared for gst. Why may amount has been deducted in july which has been already communicated to bank.
Again 158 for april month
Again 247 some gst charges for april month only.
Similarly all together 2527 in single day deduction.
Please understand i am salaried person and will not able to effort this much of deduction every month and which is not applicable in other bank.
Please advise and request you to sort this urgently.
Regards
Kumar chetan

Sir i have credit card in hdfc bank, last 3 months i don't have job right now, my family went from major medical treatment of my father and main accident. So that i have plan settlement my credit card, from last 2 months the hdfc peoples contact with on different numbers, they are harassing me daily with 15 to 20 calls, i told to him, pl give the settlement, but the people is not interest to settlement my credit card, they peoples always to confuse me. I sent mail to [protected]@hdfcbank.com on 12 july and i got reply from priorityredressalrpm. [protected]@hdfcbank.com to contact mr. Amit on the number [protected] for further assistance on settlement. But yet i have not received any reply even though i contacted him. He is saying its not possible to do settlement form his end. Now what i can do in this case. I did everything. I called some numbers they are not picking my call. I have all the details of recorded phone calls, sent mails, sms and all. So, please try to understand my issues and close my card with lowest settlement amount.
From hdfc bank fulchand chavan form collection department mumbai and his team is daily harassing me. Please contact me on ghorpade. [protected]@gmail.com my reference number for this correspondence is [protected] got from hdfc.

This is Shruti Kurup, account number[protected] and branch : sector 17, vashi, navi mumbai .I had a salary account with hdfc while working with Wipro 4 years back and is inactive since then.I had requested via email as well as send documents via mail to deactivate that account as I shifted to USA. Now I wanted to open an Nri account and they say I have to pay 9000 to do so.

Hello team,

I am a hdfc bank credit card holder. The bank has auto debited some amount from my credit card number ending with 4181 without my concern on date:[protected]. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.

Oneassist relationship memberid: field 29
Name :- pranav prakash
Mobile no. :- [protected]
Credit card number ending :- 4181
Relationship id : 2420637

Thanks,
Pranav

Hi hdfc bank,
My customer id is 20894192
I have opened the account almost long back and now you started charging me something weird which was not stated to me. I see multiple transactions which are being charged for no reason.
If you don't revert these charges i'm going to end my relationship with hdfc by closing my saving and current account.

Each month i am getting deduction of inr 17.70 in my both (Saving + current) account. Stop this on high priority.
Below some cases
Inst-alert chg inc gst -inr17.70
Ib funds transfer dr-[protected] - inr17.70

A deduction of 260.88 inr was done without my knowledge.

This is to ascertain the fact that i have not used my card for retail purchase on the mentioned date.

Cheque/ref no.:mir[protected]
Withdrawal:260.88

Narration is as follows :
Dc intl pos txn markup+st[protected]mir[protected]

Date:25 jul 2018
Value date:25 jul 2018

Kindly explain the same as to the nature of this transaction. Thanks in advance.

The transaction was happened on 7th august 2017 through merchant "club mahindra" of amount rs. 31550.

I got a call from hdfc customer care telling that a transaction was happened on my credit card and they were asking whether i am authorizing it or not. I told that i have not made any transaction and i am not authorizing it. Once the call is disconnected, i found that i got a message in my mobile stating that rs 31550 was debited from my card. Soon i called customer care again and explained the situation and deactivated my card. I have also raised a complaint with hdfc team. They have reverted the amount on credit card as they were investigating on it.

After two months, i got reply from customer care providing the payment bill that was made by someone at club mahindra. The bill clearly shows someone's name, signature and other details. Only the credit card and it's expiry date was same.

I am not sure how hdfc can authorize this transaction without any otp or any other confirmation. They have again added this amount telling that i need to bear this amount. I have made multiple follow ups, but of no use. They were asking me to contact merchant and get the cancellation proof.

Every month during the time of payment, hdfc team call me up and asking for the payment, but there is no action from their end to resolve the issue. Even i have made a payment amount of rs. 1850 as it was the last date and they assured that they will resolve the issue soon.

Currently the total due amount is of around rs 50, 000.

Request you to look into the issue and help me to resolve it soon. Awaiting for your reply.

Thanks

I have my account with hdfc bank since april 2011. And it deducts huge amount of money as soon as amount deposited in account. Amount deposited in september'2017 & amount deposited in july'2018. A/c statement shows it as asd & dcd amounting rs. 708 (6 times a day = - rs. 4248) & 300+ (2-3 times in a day) what is this asd & dcd stands for. Why amount cuts from account electronically without prior information also not shown in banks details,...

Hdfc credit card collection agents promised me noc after paying the settlement amount as per their instructions which i did. After paying the entire money collection agent raghvendra from hdfc credit card bangalore branch has stopped taking calls. I dont have any more money. Other collection agents have started calling me for outstanding. What should be done in this case? Can a criminal case be filed against raghavendra and hdfc?

I have book a car at datson car dealer m/s vertex sector 66 sohana road
Gurgaon and deposite amount rs. Ten thousand. On behalf of booking m/s
Vertex sale car on my name. I have call vertex many times regarding my
Booking amount rs. Ten thousand refund because i have cancel to buy car. Due
To finance problem occurs with me. On behalf of this booking m/s vertex
Dealer of car: vertex nissan sohana road
[protected], [protected], [protected]

Sector 66 sohana road gurgaon loan by hdfc: phone no.
[protected] mr. Hormaz cama
Grievance no. Hbl[protected]

Dealer have passed the car loan on my name and emi rs. 6730/ also deduct
From my account i am very socked when i checked in my bank statement. I
Call m/s vertex dealer many times and at last i have mail him also but till
Now my booking amount is not transfer in my account.
At last it is requested to dc sahab, cm haryana pl. Interfere in this case
By which my rs. May refund which is rs. Ten thousand and three emi rs. 6730

In every month from concerned bank (Hdfc).
Now pl. Interfere in this regard by which amount from car dealer and hdfc
Bank refund me asa possible.
Thanks
Luxmi maurya[protected]

Hello,
This is vishwanath rao s. I took a loan for purchasing hero honda passion plus in february, 2017. The loan was repaid completely within the duration.
My vehicle no is ap25n9638, chasis no: 07b09c15701, engine no: 07b08m32997. I even applied for noc twice before at your branch in secunderabad. But i didn't get any document till now. Can you please help me in getting this once and for all.

My contact details are as follows,
Name: vishwanath rao sirpurker,
Flat no 203, sai enclave, street no 20,
Singareni colony, saidabad,
Hyderabad. 500059
Email: vishwasoc @gmail.com
Contact no: [protected].

I have received an email stating that my one assist services will be renewed automatically and charges will be debited. My card number ends with 6828, registered number is [protected] and one assist member id is [protected]. I am not interested in this service and want this service to be canceled completely. Kindly process it asap to avoid unnecessary proceedings to refund after debit.

Hi, my name is abhishek sharma and my hdfc cc ([protected]) expired in mar-2018 i am still waiting for new card, but bank is charging service fees every month. This seems to be very tricky - banks normally get the alert generated for all cc that are expired and they have plenty of checks every where - than why they are not using this kind of check for customer service. I have heard from many people this keeps on happening and hdfc is only one of the major bank doing this.

My credit card got expired hence they send other card to my address but i have not yet received the card but showing statement balance of 2, 379.00, i have not received the card itself not even activated the card than how my statement balance can be 2379, & also the new card is visible as activated card in my net banking, when my old card complete bill was cleared & there is no emi also & new card i have not received & activated than how statement balance of 2379?

I can't check in internet as it is showing service unavailable, i went to bank they call customer care than that customer care has given another customer care no, whole day tried inside bank but that customer care no was coming every time busy, bank people told me they are helpless to help me out only customer care can solve my problem & that customer care is coming busy than how to solve my problem when bank people is saying i am helpless to help you out.
I want bank to clear the statement balance to zero & deactivate or block my credit card & resend other card to my address asap.

With regards,
Rajeev

To the,

Hdfc bank,

I had applied for the credit card before 20 days ago although all the verification has been done via physically and via call.
But after all the activity i didn't receive my card. When am checking via web there is showing status is in process.

Guy's please don't make fool if you can't please directly denied that we can't.. It was my 1st experience with hdfc and am totally disappointed with you guy's and make sure in future i'll never recommend anyone to connect with you...

Thanks
Manish [protected]

Dear sir,
I have paid an amount of rs. 6010/- through hdfc bank net banking for national institute of open soling 2nd year readmission fee. The amount was deduct from my account at that time
But i have not got any confirmation and the it is not process. I visit at nios regional office bhubaneswar and know that they have not got any net banking payment for readmission.
Please do your best for return of my amount.
My personnel details as follows :
Name: — manas ranjan sahoo
M/no. - [protected]
Hdfc bank account no. [protected]
Custemer id:[protected]
Ifc - hdfc0001819
Branch - keonjhar

My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my hdfc credit card.
My plan is enhanced wa privilege single plan and i have been charged rs.1899/- for it.

Kindly refund it soon as it was charged without any consent.

Oneassist relationship number : 2338120
Name :- poojari sujatha
Mobile no. :- [protected]
Credit card number ending :- 5805

My number was auto-registered for smartpay. This never worked for me when my mobile operator was idea. Now i have ported to airtel and you have deducted money saying that you have recharged my number successfully and your customer service is so worst that they are being rude saying i need to contact them and say i have ported my number to airtel.
Why would i contact you to give all my information?
Has it worked for me once, i would have updated from my end.
Your customer service guys does not even know the meaning of disputing a charge and they shout back, disconnect the calls. For this reason, i had to call multiple time with no resolution for it.
They say that they have de-registered smartpay when i have already done it from my end.
One says the charge will be refunded only when they cancel from their end. (Just cancelling from their end)
This is not what we expect from a private bank.