HDFC Bank Complaints & Reviews

Hi Team,

This is regarding my personal loan number[protected] going on with HDFC bank, Industrial Area, Phase 1 branch.

I took a personal loan from HDFC bank, Industrial Area Phase 1, Chandigarh Branch in the year of 2016. And after some time i moved to NCR due to my Job transfer.

I always maintain balance in my YES Bank Account from where ECS is scheduled to deduct.

Due to some issue with YES bank my bank account is freezed in the month on Nov/Dec 2017 and then no debits has been made after my account was freezed.

After that Loan team who calls generally, suggested me to put EMI amount in below account before time so as to save EMI bounce changes -

Account Number - [protected]
IFSC Code - HDFC0000035

Then i started doing the same but again i was getting messages like late charges has been added to your personal loan number, kindly pay the amount bla bla,

I called so many times regarding my concern and ask HDFC bank staff to resolve my issue but they always used to give me numbers who are not even working with Personal Loan Deptt.

Specifically the complaint is against Mamta - [protected], who used to guide me wrong always.

I told her i am not living in Chandigarh and even not travelling there so give me option in Gurgaon. She suggested to go to Cyber City Branch which is near by. I visited there and they ask me they can't take payment of personal loan of other branches and other formalities.

Then she gave me number of some member who is dealing with 14 Sector Gurgaon Branch, and the number is again of wrong person who is not even dealing with personal loan/payments.

After that i called so many times but she didn't even pick my call and don't even called me back. I specially dropped message from Loan Deptt. Team chandigarh for her so to talk to me and resolve my concern.

It's been almost 7-8 months i am still struggling even after paying my all debtts. on time.

I want my debtts. to be waived off at the earliest, NOC for all these things happened so that it won't hamper my CIBIL Score.

It's so frustrating like when i was applying for loan then everything is happened at my door step and now it's like you do or die yourself.

I am writing so big complaint just to make you understand what HDFC employees are doing with their customers.

Looking forward for your quick action towards my concern.

You can also call me at [protected].

Regards,
Sahil Thakur

My self puvvati venkateshwarlu, my contact number[protected], I applied credit card 15 days back.aftr few days I received application number and pass. Code.that message is
(We have received your HDFC Bank CC App 18G[protected]BB .Pls type TWV with Passcode 827136 and SMS to 5676712 to process your appln.Passcode is valid for 2 hrs)
I do not send my pass code.please solve my problem.

Dear sir i abhilash bordia from khandwa MP Mr. SIDHHARH and Miss. ISHA BHARDWAJ from Delhi office approach me for the personal loan against the life insurance policy at may 2018 and i already submitted the all the documents but till date loan isnot disbursed and hdfc staff not taking this seriously so many times i called to siddharth ans isha and also the finance department at this numbers...[protected] sidhharth ji, [protected] Isha Brardwaj, [protected] HDFC Finance Delhi

I have received message today morning stating as
Dear Customer Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 50000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.
Where as I have not mandate any thing
Please revert me soon
Regards,
Pooja chavan

Hello All, HDFC Bank is big brand for its customers only. But for their employees it's hell. Currently working at Pune location. They are not following normal norms about work culture and all. Only work/sales and pressure. No work life balanace. Daily 11-12 hours worling except travelling tome. And one more irritating thing their what's app group created by HDFC bank. Will handle the customers or will check the what's app messages. If will not check their message and didn't respond they will scold us. Even on non working hours and weekends also they want us to check those what's app messages and respond it. Also a big issue for our own leaves. One more worst thing, they will scold the employee in front of everyone. I am shocked why we don't have any commity to regulate organization's. Hope HDFC should take care of this else will tag Finance minister on twittet.

I have applied for HDFC CREDIT CARD. All the phone verification document verification and personal verification is done taking.
Executive visited my home and verified in person asking how long i was staying at the place and was satisfied with the proofs that i have show.

I got the acknowledgement message to my mobile number asking to check the credit card status, and when i checked it the status is show as DISAPPROVED.
I dint get any response from the executive nor the customer care about this.

I never used credit card of any bank till date and no dues/ remarks are left with my profile.
I was not informed about the reason for the REJECTION, and this will affect my CIBIL SCORE.

So, i strongly need an EXPLANATION/REASON FOR REJECTION from the HDFC BANK

I went to deposit cash in my savings account (CUSTOMER ID[protected] at HDFC BANK sector - 46, Grgaon branch at 11.30 am on[protected], there was Rocky Gupta sitting at the cash counter she told me that deposit is closed, i was surprised that at 11.30 how deposit is closed then she said me that she is busy with clearing & will not be able to take the cash for the next 30 minutes, then i was very annoyed & told her that i will complaint against her then she said आप घर से लड़ कर आए है क्या ? in between girl sitting to next Miss Jyoti Arora talked to me very rudely that i will have to wait & what so ever Rocky Gupta has said is right. Then i complained to Tushar Gupta he was also very very rude & told me that is the way they work if i don't like then i should close my account otherwise he will raise the CRM against me. My age is 56 years all these three people have insulted me so badly that i can't write the words which TUSHAR GUPTA has said me. so it's my humble request to all of you people that please don't open the account with HDFC BANK because there is no link on the website from where we can complaint such type of incidents. I was in shock after such kind o[censored]nprofessional behaviour by HDFC sec - 46 branch Gurgaon.

Whenever I send payment or request payment, i get error that "mobile no linked to your account has been changed". When I visited hdfc netbanking site to see my mobile no and its not changed. In fact I can check balance in Bhim app which confirms that my mobile no is not changed. Inspite of checking balance correctly, I can not send any payment. This problem has started from 18th july.
Please see the attached error image.

I have sent mail to customer care yesterday (19/07/2018) and still waiting for reply.

In 2017 i have created account in HDFC bank as salary account and after few months i left the company and no more i was using hdfc account and after few months they deducted money present in my hdfc account and kept negative balance without intimating me, and one fine day i got message like your account balance is low so please maintain minimum balance. Then i thought of closing account and i went and asked in near by hdfc bank and they said like until you pay your negative balance amount we will not close your account. so i raised the complaint in consumer court complain forum, then after 2 days i got call from hdfc bank(home branch) like submit your account closure form in near by hdfc bank we will close the account and no need to pay the negative balance amount. then they told like i will get confirmation mail once the account is closed. It's been 5 months still i didn't get any mail, but my account negative balance is keep on increasing. So please kindly close the account as soon as possible.

Dear Hdfc directors,
I am suman Maduta pullaiah, sir 4 month back I got call from Hdfc insurance agent (pramod sir)regarding forcing applying policy, then I am started policy documents are submitted allso given cheque then amount debited into my bank,
But my policy status no understanding and agent no contacacting me and his number not lifting when I am calling to him, I am so irritating this kind of services plz solve problem
Application:[protected] premium 2511/-, UIN:-101N110VO1
Phone number:-[protected]

Dear hdfcergo team,

My name is AVDHESH KUMAR, I am purchase a policy from hdfcergo ...policy no [protected], I am regular pay the policy amount since 6 year, the payment detect from my cr card automatically, and policy paper received all year with out any problem, but this last policy is now expire due to non intimation by hdfcergo team, i am not received any mail or massage and phone call also from hdfcergo team, now policy is expire, without intimation if my policy is expire then it is not good sign for hdfcergo...if we are hdfcergo customer then we want some care like policy expire date intimation etc. But I am not receive any information about it. I am also call in costumer care but I am not received any satisfactory reply. He told me I can arrange a call for this issue but no any call received till date...now clear this issue and renew my policy immediately.

regard

Avdhesh panwar
[protected]

Hello Sir,

This is mohan, writing behalf of Kumaresh A and Shalini, as they are uneducated and dont know to write any email or letter.

I am an Auto driver and my wife working in garments and she had a savings account with HDFC and now they have been charged 2866 rs and asking us to pay the money for our savings account, And they never informed us or nor got any notification.

Now when we open that particular account it says you have 2866 balance, now they cant even earn 500 rs a day and facing too many problems financially. So please help them to over come this issue.

Regards,
Kumaresh

I recieved a call from [protected] claiming to be a sales representative of HDFC bank. When i refused to communicate, the lady became aggressive and used slang words like 'gadha' and 'pagal' before cutting the call.
I am mentally disturbed over the issue and such uncouth behavior should not be condoned. I want strict action to be taken against the individual and communicated to me else i would take recourse to legal action against HDFC for mental harassment.

My Credit Card and i got a settlement latter (PFA) from the bank dated 27 January'2018. As per this settlement i have to pay total amount 37, 400/- & as per the settlement latter i will have to pay 6, 000 on 29 Jan'2018 which i paid on the same day, second amount 15, 700/- will have to pay dated 20 Feb'2018 which i paid on the same day, third amount 15, 700/- will have to pay 20 March' 2018 which i paid on 30 April'2018 due to some my medical emergency. I paid total amount as per settlement latter but when i asked settlement clearance latter to you then they said you have 40, 000 pending amount against your credit card, i am following since long time but still not get the solution.

I have done the ATM transaction of Rs 7000 From PNB Bank ATM branch in Sector 5 on 18.07.2018 vide transaction number[protected]. After entering the PIN number, transaction got declined due to some problem in the ATM but amount got debited. Immediately, the nearest PNB bank has been contacted for the same. They have mentioned that there are instances when amount got debited but same got returned within 24 hrs.
Now the amount is not returned in account and PNB is asking to contact HDFC. HDFC has been contacted but they ask to lodge the complaint thru Customer care number but no one is responding on customer care number [protected] or [protected] or [protected] or [protected].

kindly help to get the amount back.

Maine credit card liya tha jiska use Maine aaj tak nahi kiya hai fir bhi mera debit 2500 rs kar diya hai mere card ka settlement kar kai mai 500 rs bharne ko taiyar hoon to aap muje itni help kar ke mera card block karva de

Iam already your car loan customer paying promptly till now.so you sending me to topup my car loan.iam working as a class 2 officer in govt.while i approched your team leader mr.pradeep.chennai whos mobile number is [protected] his way of talking is very worst.i think he is feeling like owner of his costomers.he is typicaly telling iam a team leader you must not talk only with my team.and not even know how to behave.really i felt very bad.again i dont want any deals with your bank if this man continues in working as a employee in hdfc

Rs.3433.14 is debited from my SB account towards DEPOSITORY CHARGES JUL18. Certainly it is shocking. Written mail to them but no response.
Also tried calling customer care for last 2-3 days but after pains of entering details I get to Demat section but unfortunately call gets disconnected every time.

I had invested in Fixed deposit as follows - account number-[protected] for 25, 00, 000 and account number [protected] for 15, 00, 000, I am eligibe for higher interest rate at 6.75% being senior citizen, pl calculate he higher interest payable to me after verifying my age in your data base

My HDFC Fast tag was not recognised at the captioned toll plaza, so I paid in cash with a receipt still in my possession. At the same time I was also debited for the same amoun from my Fast Tag account. This has repeated five times in last 6 months. The HHDC fast tag service #[protected] is [censored] and in my experience of last 1 year no one pickups the phone or it is engage continuously. There is no email id or a proper complaint redressal system existent with the bank.

I am off course going to file a complaint with consumer court with heavy charges for the agony in dealing with your system. I am writing this complaint here just to understand if at least this FORUM is monitored by somebody concerned.