HDFC Bank Complaints & Reviews

DEAR CARDMEMBER, PAYMENT OF Rs. 5438.66 RECEIVED TOWARDS YOUR CREDIT CARD ENDING 0123 THROUGH Autopay ON 4-7-2018.

My account was debited with the amount of 5438.66 as an auto pay for the cc payment card ending with number 0123 which is not mine. Auto pay option should be authorized by the owner of the account.

I still got the message to my number [protected] and which is not secure for a customer.

Aug 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 06, 2018

Updated by Jagadeswaran D 'HBL=[protected]' Web - Salary Accounts - Unauthorised Transaction - Unauthorised Transaction

Jul 06, 2018

Updated by Jagadeswaran D 'HBL=[protected]' Web - Credit Card - Statement Related

Verified Support

Jul 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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I was a user of hdfc salary account till 2017 jan but afterwards i joined another company as well another bank salary account but now hdfc salary account is not in use and when i was about to close the account, then there negative amount and that is totally unfair because i've not used that account in a long time and i am not able to pay such amount.

I want to close this salary account and don't want to continue with hdfc further.

Aug 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

HDFC Bank Customer Care's response Dear Customer,

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Manoj
HDFC Bank Customer Assistance

Jul 11, 2018

Updated by @vikram As per RBI rule, no negative balance should be there in any saving account, then why it is so?

If you are imposing the same and could not resolve, I've to take another action.

Further I didn't want to continue with HDFC bank and with their services and I will not pay a single penny for any thing. I just want to close my account anyhow.

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HI i have been requesting for NOC since 1 month no one is responding for my calls again and again they are charging the money.Pathetic services proving and there is no proper information given by executives.   Replace all

HDFC Bank customer support has been notified about the posted complaint.

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Address: Vizianagaram, Andhra Pradesh, 535002

I am hdfc credit card holder, two days back i received my credit card still i didnt open the courier and didnt done the first time transaction in atm to activate it, but i was debited with rs. 1399/- from my credit card number ending with 7330 with out my concern,
I am not interested about this service and dont want this membership any more so cancel my membership and refund the debited amount of rs 1399/-

Name : rikka gangadharreddy
Mobile : [protected]
Credit card ending : 7330
Relationship no : 4796120

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560100

It's been 2 weeks, i have applied for personal loan. I am tired of calling the agent as well as the manager about it. The documentation is also done. Not even able to connect to them.
I am adding here their names and numbers,
Mohen — [protected] — agent who collected my documents
Kavya — who callled me and asked me to submit the documents
Srinivasakv2hdfcbank.com

Aug 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

HDFC Bank Customer Care's response Dear customer,

We'll look into that for you. Please write to [protected]@hdfcbank.com with Loan application number, mode of application, date of application, complete address of branch if you have applied at the branch, complete name, and your contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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U

Upii

from Hyderabad, Telangana

Jul 6, 2018

There is one tranx of Rs 900 for debit as well as credit againt "HEGIC-CRDT SHLD & FL CVR-" and it also strated EMI for Rs 900/-. Debited on 27/06 & Credited on 28/06. Please revert all this tranxs and EMI requested. As I din't make anything for the same.

M. no[protected]. Please contact asap and update.

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Address: 768212

Website: [email protected]

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 9411 without my concern on date:04/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 3319901
Name :- rajeev saxena
Mobile no. :- [protected]
Credit card number ending :- 9411

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 5, 2018

Dear Rajeev,

We are sorry for the inconvenience caused to you.

As requested by you we have initiated the cancellation process vide service request number - 3319901. Your refund amount 1399/-will be credited in your account within 5 to 7 working days.

Regards,

Sophia,

Team OneAssist.

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Address: 110083

Hi i failed to make my credit card payment for two months resulting my account on hold. I have been trying to contact the collections department but no body is able to assist me. I never declined to make the payments and the delay in the payment was due to have no job for past 6-8 months. I have sent multiple emails to [protected]@hdfcbank.com and [protected]@hdfcbank.com to deduct my minimum payment and release rest of the amount promising making future payments on time but no one has reverted so far. The account has been put on hold since 04 july. Please help me getting my account unhold. I shall be thankful to you. My customer id is 25005262 regards dharamvir ph. No. [protected]

Aug 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

HDFC Bank Customer Care's response Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Anay
HDFC Bank Customer Assistance

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Address: Nagpur, Maharashtra, 440002

I was mis-sold hdfc life insurance, bharti axa life insurance & future generali life insurance policy by a agent he sold me polices on the promise of loan but till date i did not receive any loan from company. Now when i approached to the company. Hdfc life insurance is telling me that customer did not cancel this policy in freelook time but i shared them more than 45 call recordings then also they are saying they did not find any thing wrong in this policy.

HDFC Life customer support has been notified about the posted complaint.

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I had tried to withdraw 4000 rupeer current balance was around 2000 and ledger balance is 100000+ but my money is not withdrawl and i get witten that insufficent funds
How can i withdraw my ledger bal from atm machine
Can i do it or not
Give me answer
Am i able to withdraw my money from my account
Is ledger balance is my money
Am i able to widhdraw it

Aug 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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R

ranauk

from Ludhiana, Punjab

Jul 5, 2018

I have submitted attached letter along with credit card closure form dully signed today to hdfc bank ltd, mall road, ludhiana
and also clear all outstanding as per customer care, because i have not received credit card no.3644 which bills are being sent.

So now i will not entertain any bill.

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S

SurajKovoor

Jul 5, 2018

I have received a Message "ACH Debit mandate registerd for Rs.123890/- in A/c No XXXX 4169 For HDFCLTD with UMRN No. HDFC[protected]".

I have not approved any such debit request till now... Just want to know what the hell is wrong with HDFC message system.

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Address: 110078

Website: Loan status

Mail sent to bank but no reposne

Hi team,

My concern is regarding aan no. [protected] which is also closed from merchant side i have a confirmation which was mailed to you wherein my account has been debited with installment of 1921 for which i am looking for a refund.

And you guys shamelessly sending me same mail again and again please see the issue and close it.

Below are the details to confirm that the refund has been successful: from flipkart

Refund date and time:18 may 18, 08:23 pm
Bank transaction id:[protected]

Amount deducted from my account

Aug 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to forward us the confirmation email for closer of the Loan on [protected]@hdfcbank.com in order to assist him further with ref ID: TTU[protected].

-Manoj
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110091

Website: [email protected]

A/c no [protected]: cheque deposit on 13/3/2018 o[censored]sd251.00 not entered in my account till date
Dear sir,

I deposit a cheque no:[protected] of pnc bank, usa, o[censored]sd 251.00 on dated 13.03.2018 in hdfc bank, branch: jasola, new

Delhi. The above said cheque is not encash/ entered in my account till date.

I visited jasola office. The related official confirmed that said cheque cleared & come to jasola office, but they are enable to entered

In my accounts till date and making different types excuses every time.

You are requested to kindly look in to the matter & do the needful immediately.

Thanks & regards

Yours sincerly

Ankit kaushik
Mob: [protected], [protected], [protected]
Mail id: [protected]@gmail.com

Aug 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you have received response vide reference number[protected]. You may write back on the email in case of any further clarification.

-Anay
HDFC Bank Customer Assistance

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Address: 122002

Hi,

I buyed a daikain ac in hdfc emi from reliance digital sector 29 gurgaon. There was a hdfc sales represtative in the shop he told me that if you buy daikain ac with hdfc bank you will get 2000 cash back. Cash back will be come directly to your bank after 3 emi deduct from your bank. It almost 4 month completed but there is no cash has come to my bank account. I have rasied a complain in bank but no postive response they told me it not showing anyhting in your loan account for your cash back.. Hdfc bank has cheated me and other custmer also like me. They are fooling customer in name of cash back.

Aug 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, Loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: 517640

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8522 without my concern on date: 18/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Regards
C. Rama raghava reddy
Mob:[protected]

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 5, 2018

Dear Rama,

Greetings from OneAssist,

We are sorry for the inconvenience caused to you.

We request you to kindly mail us your membership details on [protected]@oneassist.in. so that we may be able to initiate the cancellation process.

Awaiting your response,

Thank you,

Regards,

Sophia.

Team OneAssist.

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Address: Ahmedabad, Gujarat, 380005

Dear sir
I am a preferred classic customer of hdfc bank sabarmati branch. Sir, i regularly use my savings account but from last few months my relationship manager named darshan shah is asking for the policy. If we refuse to give then he threatenes by not giving the service! The behaviour of bm & rm is same! They both waste our time by keeping us waiting even in miscellaneous work. So i humbly request you to solve this problem as soon as possible.

Aug 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that our Branch Manager Mr. Jay Saraiya has emailed you on July 06, 2018 to address your queries and concerns. In case of any further clarification or assistance, please feel free to contact Mr. Jay Saraiya on [protected].

-Anay
HDFC Bank Customer Assistance

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K

Kashyap Agravat

from Surat, Gujarat

Jul 5, 2018

I am not able to make payment from my credit card from payzapp application.

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Kashyap Agravat's reply, Jun 29, 2018

I am not able to make payment from my credit card from payzapp application. - anyone there to help me out ?

R

Rathore Banna Sa Mahipal

from Gurgaon, Haryana

Jul 5, 2018

I have dont manage my account

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I am credit card holder of hdfc visa platinum and my one assist membership has been auto renewed and deducted rs. 1399/- on 3.7.18 without my consent.

I apeal to remove my membership with immediate effect and reimburse my deducted amount asap.

Name: stalin sam mott
Card ending: 8967

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I am hdfc bank credit card holderthe bank has aitihasik devote amount for one assist membership on 4th july 2017 from my card ending with 3144 without my consent. It is debited for the last 3 years. So cancel the membership and refund my amount
Name - ram kishan yadav
M. No [protected]
One assistant relationship no. Is 228862
Credit card ending 3144

HDFC Bank customer support has been notified about the posted complaint.

Jul 04, 2018

Updated by Induyadav Please see issue

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Address: Bangalore, Karnataka, 560097

HDFC Bank collection team is running a fraud by fooling customers who take settlement. These collection team people become friendly with customers and deliberately invalidate their settlement by asking them to pay only a part of the total due amount and then promise they will extend their settlement time period by a couple of months or four months. These people are cunning and once they have invalidated your settlement, they will stop responding...

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Address: 500055

Send my crdit card pin to my email id . my mobile number has been changed so kindly send creditcard pin to my email id [protected]@gmail.com
my card number is [protected] . my name is rachakonda venkatesh.
my old mobile number is[protected]. my present mobile number is [protected].

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Address: Pune, Maharashtra, 412114

Have not make payment for the credit card. So bank has freeze my salary accout. So if i didn't get salary how i make payment. I want to convert it into emi system...

I am not able to pay my dues in bulk. My financial condition is very poor... So unfreeze my salary accout. I am only a persn in my family who are earning. So if you make emi system so i will pay all dues

Regd

HDFC Bank customer support has been notified about the posted complaint.

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R

RevathiManu

from Bengaluru, Karnataka

Jul 5, 2018

Hi,

I have applied to credit card around 10 days ago, Even all verification done but still when i check the status of my credit card online its displaying 'In Process'.

May i get solution and know my exact status??

Application reference no - [protected]S2

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Address: 600063

I am using hdfc account as my salary account for past two years. I was given international free credit card when i opened the account. Last month, i was shocked to know that rs.5770 was deducted from my account for no reason. When i reached customer care for multiple times, i understand that credit shield policy was applied on my card and the same was charged in my account.

When i got the credit card, no consent was received from me regarding this hidden policy. I haven't activated my credit card till date and i don't know how the policy was activated for inactive credit card.

I have followed up with hdfc grievance cell, but they are asking me to pay another rs.1392 for processing reversal. I am very much upset and frustrated to keep following up the bank for the reversal. I am not getting any proper response from them.

Customer care is very poor in this case and this is the first time i am having very bad experience for a product.

When i reach them, they open the case and they close by them self that the consent was received from me. But when i ask the proof, i don't get any reply.

Ref no of the hdfc incident: [protected]

Aug 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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B

Brajendu

from Rajkot, Gujarat

Jul 5, 2018

I bearing credit card no [protected] in the name of brajendu jena.i wants to this card closed or renew how? Please conform me

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 929

unauthorised transaction has been reported and no response

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negative balance in my account

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request for noc

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hdfc credit card one assistance

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personal loan

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cancellation of one assist membership

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hdfc bank credit card charges levied without reason

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fraud commitments by hdfc agent

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money withdrawal

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loan is already closed but then also amount being getting deducted and no response from bank despite numerous emails and calls

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cheque of usd 251.00 deposited on 13/3/18 not entered in my saving accounts 50100167529903

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related to cash back issue

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hdfc credit card cancellation of one assist membership-crrr

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about relationship managers misbehaving & policy asking on demanding bank services

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one assist membership auto renewal

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cancellation of one assist membership

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credit card settlement fraud

send my credit card pin to my email id

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hdfc bank account freeze due to non payment of credit card

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credit shield policy charges imposed without consent from customer

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