HDFC Bank Complaints & Reviews

Address: Bangalore, Karnataka, 560061

Hi Team,

For the cibil clearance for card no #[protected], I made it on[protected]:31:02, with a reference no NSCB[protected].
Till now it's not updated in my bureau reports.
When I tried to call from customer care numbers I am unable to reach to customer care executives.

Please do the needful as early as possible

Thanks
Bhaskar
[protected]

Aug 6, 2018

Complaint marked as Resolved

Successfully updated in my CIBIL report

HDFC Bank customer support has been notified about the posted complaint.

Jul 14, 2018

Updated by Arani Bhaskararao Hi Team,

Any updates on the above request.

Thanks
Bhaskar
[protected]

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Address: Ernakulam, Kerala

A transaction for amount 550 taken from cc at 7:29 pm.but cinemax snack stall denies and gave a report showing the transaction was cancelled .but amount s debited and received msg alert too.

[protected]@yahoo.com

hope ill get a solution as the associates at terminal was clearly unprofessional...the associate mentioned he s not going to gain with this small amount

Aug 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card no., transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560097

HDFC trains its collection executives to fool customers and then their customer relationship officers lie to cover it up. Customer's money is not for looting. HDFC should be ashamed to indulge in all kinds of fraud. Unlike other banks, HDFC does not publish the contact details of its grievance redressal cell and nodal officers. They have given me a phone number of Mr Kesava for my case who is always unreachable. I know all this is deliberate and HDFC thinks the customers will keep quiet and keep on paying you money. They are flouting all banking guidelines and have cheats and criminals in their offices. I have paid all my settlement dues but HDFC does not want to issue any NOC as it has invalidated my settlement. Their collection team does not say this while collecting money, they said even if there is one month or two month delay, the settlement is in force. They made me pay all the settlement money and now they are saying the settlement is invalid. This is cheating and fraud.

HDFC has to be answerable and settle the matter or else there will be legal action.

Aug 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 06, 2018

Updated by Sushilpnoida I want to contact details of HDFC grievance cell which is not published anywhere.

Verified Support

Jul 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Vadodara, Gujarat, 390011

Website: www.hdfc.com

File no:[protected]

In Nov'17, i have got first disbursement of my home loan from HDFC but still i have not received subsidy in my account.

Whenever i have followed up with HDFC, they are replying same answer as it is under process. Can i have exact status of my file and can know by when i will get subsidy in my account..??

Regards,
HIren Shah

Aug 31, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

HDFC Bank Customer Care's response Dear Hiren,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

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Address: Raigad, Maharashtra, 410210

Hello Sir
Please send me a Copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card# [protected]
I would also request you to please Clear my Name from CIBIL as the settlement was Successfully Closed in a Single Payment .My Details are mentioned below.

Name: DEVENDRA KUMAR GAUTAM
Credit Card Number : [protected]
PAN # ASDPG4216H

Thanking You
DEVENDRA KUMAR GAUTAM
[protected]

Aug 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560078

I have applied for a personal loan that time they have insist me to have the credit card, I have received the credit card and not yet activated till now, after a month or two surprisingly I have noticed that my mobile bills are paid automatically by credit card practically I have made these payments online through my citi bank 5 years back, suddenly this was made and upcoming months started asking late fee. my complaint now it is they are keep on sending the monthly statement for credit card which was not activated by me and surprisingly it is getting increase 1000 rupees for every month and same information I have shared twice to customer care center till now HDFC wants to make money
request to wavier off the all the penalty since it was not my mistake.
waiting for positive response from HDFC BANK

HDFC Bank customer support has been notified about the posted complaint.

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Hi I am going calling customer care hdfc, they are least bothered to lift the call.I want to close my jumbo loan.This is so ridiculous, HDFC bank customer Mallesh is least bothered to call me or lift my calls, as his purpose is done of giving loans .

Emi date is 15th of every month and they debited before 5th and charged me 500 extra charges on next month payment.

i want refund back.

My card number is
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: 324005

Website: hdfcbank.com

To,
HDFC Bank ltd, Kota Rajasthan

I am Satyavir Singh S/o Mr. Dhiraj Singh inform you that my personal loan was running in ICICIBank since 2016.But the HDFC Bank officer Mr. Manish spoke to me for a personal loan.And said that you have your personal loanof ICICI Bank BT to us here.We will give you a loan at a lower interest. and he say that there will be no additional cost of BT ICICI Bank to HDFC Ltd.But it was.HDFC bank also approved a loan of Rs. 225000.But my ICICI Bank account has a credit only 32824.00.The amount of the remaining was not given to me.So i request you that my loan thru HDFC PL No[protected] loan should be withdrawn.This is damaging my credibility.

Aug 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance

Jul 11, 2018

Updated by Satyavir Rana HDFC Bank Ltd. also fraud bank.very very poor management here.i have uploaded one complaind in last week but anybody not contact me till date...

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S

Satyavir Rana

from Udaipur, Rajasthan

Jul 9, 2018

As per your commente today completed 3 days but any body no contact me from HDFC side.

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Address: Nagaon, Assam, 782001

As a hdfc bank customer I have right to ask any questions related to banking complaints and schemes but yesterday on 5th july 2018 I have called customer for some queries about my credit card, but when I called questions regarding my credit card they told me about nominee to update so I answered that if they can update it online then they given me a scheme of cashless card to process so I didn't understand that properly after forwarding the call 4 confirmation the executive behave so I recorded the call in which way hdfc bank executive behave with customer and I am going to close my account from hdfc bank

HDFC Bank customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600116

Hello,

We submitted a ODI application to RBI via HDFC bank on[protected] but till date (06/7/2018) it was not submitted to RBI, its been 8 months, the problem is they kept asking for the same details which we submitted them from the beginning. The problem is no body has knowledge and they people working at HDFC ODI section are very careless they dont even care about the time e.t.c. When we tried asking like how many times do we need to submit the same details again and again their single reply is they do not know, then my question is why did they received application from us if they do not know how to do e.t.c. Its a really very worst experience with HDFC and we really want to share this experience with other vendors who are looking for ODI through HDFC for sure and we are also planning to close the current account HDFC due to their carelessness and inexperienced staff and lazy attitute. 8 months is a lot more time and still they are asking for the same details again and again,

Aug 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to write to [protected]@hdfcbank.com mentioning the issue along with the complete address of the branch (from below URL) where the request was submitted, to enable us to assist you further. https://www.hdfcbank.com/branch-atm-locator

-Manoj
HDFC Bank Customer Assistance

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A

Aaditya Podia

from Bengaluru, Karnataka

Jul 6, 2018

Hi team,

Inhave charged with wrong amount. Branch people tild me that card is free no charges apply on it. Can you explain why i have charged below amount.

Withdrawal236.00
Cheque/Ref No.MIR[protected]
NarrationCard Re-issuance Fee 220618-MIR[protected]
Value Date26 Jun 2018

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Address: Thane, Maharashtra, 421302

Hi,

Incident date : 8 june 2018 & 9 june 2019

Current complaint no: PUNN[protected] -- old complaint no --MUMP[protected]

I have raised a complaint about fraud transaction is done via Paytm with my debit card made by anonymous person.

I explained HDFC phone banking officer more then 3 times about " fraud transaction done via Paytm which I was not instructed to pay" if you think the transaction done via my wallet then I attached my paytm statement copy for your reference.
Even I was not sent an email or called HDFC to set auto payment. also, I received a message on 9 June which 2nd transaction date. even I was not received first transaction message from HDFC bank.

Also, I was not received any OTP from the bank about the transaction.

even I was not sent any email or called them to set any transaction.

as per last email, from HDFC team closed my complaint no or service no: MUMP[protected] with above reason I provided HDFC earlier. which I was not expecting from your end.

Those 4000 rupees are my 10 days salary. please help me.

regards,
Shivaprasad pirimilla
Contact : [protected]
Email id : shivaprasasd.[protected]@gmail.com

Aug 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Manoj
HDFC Bank Customer Assistance

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D

[email protected]

from Madhipura, Bihar

Jul 6, 2018

Sir HAJIPUR hdfc bank manejor Mr shambhu Ji abused me and threatened me unhone mera loan pass karne ke liye paisa demand kiya Jo mei nhi diya isliye wo mujhe bole tera loan kavi pass nhi hoga kindly sir action le kisi aur Public ko problem n ho my mb no [protected]

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Address: New Delhi, Delhi, 110043

[protected]N
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

Hi this is my third time i applied for hdfc card and its disapproved as my cibil of 758 there is no reason to decline but without any concrete reason i have been disapproved my refrence no is [protected]N

Aug 11, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share the complete 16 digit application reference number along with the mobile number and e-mail id provided in the application to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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DEAR CARDMEMBER, PAYMENT OF Rs. 5438.66 RECEIVED TOWARDS YOUR CREDIT CARD ENDING 0123 THROUGH Autopay ON 4-7-2018.

My account was debited with the amount of 5438.66 as an auto pay for the cc payment card ending with number 0123 which is not mine. Auto pay option should be authorized by the owner of the account.

I still got the message to my number [protected] and which is not secure for a customer.

Aug 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 06, 2018

Updated by Jagadeswaran D 'HBL=[protected]' Web - Salary Accounts - Unauthorised Transaction - Unauthorised Transaction

Jul 06, 2018

Updated by Jagadeswaran D 'HBL=[protected]' Web - Credit Card - Statement Related

Verified Support

Jul 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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I was a user of hdfc salary account till 2017 jan but afterwards i joined another company as well another bank salary account but now hdfc salary account is not in use and when i was about to close the account, then there negative amount and that is totally unfair because i've not used that account in a long time and i am not able to pay such amount.

I want to close this salary account and don't want to continue with hdfc further.

Aug 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

HDFC Bank Customer Care's response Dear Customer,

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Manoj
HDFC Bank Customer Assistance

Jul 11, 2018

Updated by @vikram As per RBI rule, no negative balance should be there in any saving account, then why it is so?

If you are imposing the same and could not resolve, I've to take another action.

Further I didn't want to continue with HDFC bank and with their services and I will not pay a single penny for any thing. I just want to close my account anyhow.

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HI i have been requesting for NOC since 1 month no one is responding for my calls again and again they are charging the money.Pathetic services proving and there is no proper information given by executives.   Replace all

HDFC Bank customer support has been notified about the posted complaint.

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Address: Vizianagaram, Andhra Pradesh, 535002

I am hdfc credit card holder, two days back i received my credit card still i didnt open the courier and didnt done the first time transaction in atm to activate it, but i was debited with rs. 1399/- from my credit card number ending with 7330 with out my concern,
I am not interested about this service and dont want this membership any more so cancel my membership and refund the debited amount of rs 1399/-

Name : rikka gangadharreddy
Mobile : [protected]
Credit card ending : 7330
Relationship no : 4796120

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560100

It's been 2 weeks, i have applied for personal loan. I am tired of calling the agent as well as the manager about it. The documentation is also done. Not even able to connect to them.
I am adding here their names and numbers,
Mohen — [protected] — agent who collected my documents
Kavya — who callled me and asked me to submit the documents
Srinivasakv2hdfcbank.com

Aug 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

HDFC Bank Customer Care's response Dear customer,

We'll look into that for you. Please write to [protected]@hdfcbank.com with Loan application number, mode of application, date of application, complete address of branch if you have applied at the branch, complete name, and your contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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U

Upii

from Hyderabad, Telangana

Jul 6, 2018

There is one tranx of Rs 900 for debit as well as credit againt "HEGIC-CRDT SHLD & FL CVR-" and it also strated EMI for Rs 900/-. Debited on 27/06 & Credited on 28/06. Please revert all this tranxs and EMI requested. As I din't make anything for the same.

M. no[protected]. Please contact asap and update.

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Address: 768212

Website: [email protected]

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 9411 without my concern on date:04/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 3319901
Name :- rajeev saxena
Mobile no. :- [protected]
Credit card number ending :- 9411

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 5, 2018

Dear Rajeev,

We are sorry for the inconvenience caused to you.

As requested by you we have initiated the cancellation process vide service request number - 3319901. Your refund amount 1399/-will be credited in your account within 5 to 7 working days.

Regards,

Sophia,

Team OneAssist.

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Address: 110083

Hi i failed to make my credit card payment for two months resulting my account on hold. I have been trying to contact the collections department but no body is able to assist me. I never declined to make the payments and the delay in the payment was due to have no job for past 6-8 months. I have sent multiple emails to [protected]@hdfcbank.com and [protected]@hdfcbank.com to deduct my minimum payment and release rest of the amount promising making future payments on time but no one has reverted so far. The account has been put on hold since 04 july. Please help me getting my account unhold. I shall be thankful to you. My customer id is 25005262 regards dharamvir ph. No. [protected]

Aug 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

HDFC Bank Customer Care's response Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Anay
HDFC Bank Customer Assistance

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Address: Nagpur, Maharashtra, 440002

I was mis-sold hdfc life insurance, bharti axa life insurance & future generali life insurance policy by a agent he sold me polices on the promise of loan but till date i did not receive any loan from company. Now when i approached to the company. Hdfc life insurance is telling me that customer did not cancel this policy in freelook time but i shared them more than 45 call recordings then also they are saying they did not find any thing wrong in this policy.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 928

clearance from cibil

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amount debited but cinemas snack bar deny the amount debited

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noc not being issued after settlement money paid.

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pmay clss subsidy

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credit card

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unauthorized mobile bill payment

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I want to close my jumbo loan.

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personal loan distribute

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call centre executive misbehavior

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overseas direct investment (odi submission)

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fraud transaction done via paytm using my debit card without my paytm wallet

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disapprove credit card

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unauthorised transaction has been reported and no response

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negative balance in my account

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request for noc

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hdfc credit card one assistance

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personal loan

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cancellation of one assist membership

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hdfc bank credit card charges levied without reason

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fraud commitments by hdfc agent

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