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HDFC Bank Complaints & Reviews

2.9

Updated: Oct 4, 2026

Complaints 32964

Resolved

18423

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14541

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Address: Thane, Maharashtra, 401209

My cradit card no. Is [protected]
And my mobile no. Is [protected]
And my salary account existing in your bank and my account no. Is [protected]
My issue i have deducted money in my saving account for purpose of cradit card
But he doesn't show my credit card and salary and my whole money is hold

And my cradit card has been block so pls kindly unblock my credit card
As soon as possible

Sep 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and you may look forward to receiving a response to your e-mail id by today. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110063

Yesterday morning I transfered 22, 840 from my Hdfc App to an ICICI account via IMPS. Amount debited from my HDFC Bank Account but not credited after more than 24 hours to the other account. Status shows processor down. How to get the amount back? Please help me out as it was utmost important for me. IMPS Reference is[protected]

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Address: Bangalore, Karnataka

I applied for hdfc credit card. All necessary documents submitted. Residential and office verfication were done. I got confirmation call, otp verification, email verification were done. While tracking it is showing in process. Kindly let me know how many days it will take for approval. What is next process. I applied on july 4th.
As i have checked my status it is continuously showing in progress and still i have not received my credit card. Please resolve this problem at soon as possible.
Thank you

Sep 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2018

HDFC Bank Customer Care's response Dear Customer,

We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post, Having said this, we request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful. 1. Name as mentioned on the application form, 2. Date on which the application was submitted, 3. Place where the application was submitted, 4. Your latest contact numbers, 5. Your complete residence address along with city and pincode, 6. Name of the executive who has collected the application, 7. Contact details of the executive, 8. Your email address, 9. 16 digit Application Reference Number. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Hyderabad, Telangana, 500003

Hdfc bank promised to give cashback of rs 10000/- within 90days on iphone x on hdfc debit card loan and in the bill receipt also it's clearly mentioned the same.

Now it's been more than 120 days. I have not yet received the cashback and hdfc support team is not responding to my query at all. Customer care executive is asking me to call bank branch and talk, same with branch executive asking me to call customer care

No resolution is being provided by bank.

Sep 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and found that cash back amount was posted to your loan account in the month of June 2018 and same was adjusted against the subsequent months EMI.

-Anay
HDFC Bank Customer Assistance

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I made 3 transaction on 1aug, 2018. All of them are showing status "processor down"'. Money deducted is neither credit to beneficiary account nor came back to my account. If you can not make transaction immediately, then what is the meaning of imps? Either money should be credited to beneficiary account immediately or should be refunded within few hours. I know the policy that if imps transaction fails, money will be refunded in 5 working days. But people make imps transaction only if there is any emergency. Waiting for 5 days is unacceptable condition.

Rrn reference no. :[protected],[protected],[protected]

Sep 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that the referred transactions have been timed out and will be settled offline. We request you to wait for 3 working days. In case the beneficiary/beneficiary bank claims non-receipt of payment, please write to [protected]@hdfcbank.com, to enable us to check and assist you further.

-Anay
HDFC Bank Customer Assistance

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Address: 500080

I have HDFC credit card which i am not using. I want to deactivate it.i work in HSBC bank and i have hsbc credit card and as a staff i have more facility .I have tried calling to phone banking. I was unable to speak with the representative there is no option to talk with representative. I am feedup with HDFC bank is providing. My contact details is [protected]

Sep 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: 560043

Hi this ejas shaik i have opened salary account in hdfc bank jayanagar 4th block branch near ashoka pillar in 2016.
Later on i left the job due to some health problems. Then they converted into savings account with out informing me and they charged me 2500 for non maintaining minimum balance. Later on i joined a company the account was converted into salary account then again i left the job. Then they again converted my account into savings account right now they are telling me that pay 8000 to close the account. Every month they are deducting 600 rs from my account. We are from middle class family 8000 huge amount for me. That my family feed in a month.

Sep 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Aug 02, 2018

Updated by shaik ejas Let us look into it for you. Please share your Account No with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

I Have given the details

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Address: Raigad, Maharashtra, 402103

I have received verification calls to my office desk, verification got completed successfully, when i checked my status i saw this msg online as 'disapproved' application

Reference number [protected]n1

Status:- disapproved

Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

I already wasted 10-15 days on it... For god sake tell me the reason so that peacefully i can choose credit card from some other bank rather than wasting my time on this.

If i am not eligible for credit card please put back my all document that i had been submitted to your executive.

Mobile :- [protected]

Sep 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card application no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400070

I have submitted my house agreement copy to hdfc bank even after the rejection of loan, the processing fees was deducted from my hdfc bank account. Also my property agreement copy is not received till date and neither the processing fees refunded.

In spite of several telephonic and mail communication the bank representative and branch manager are not responding properly.

As an existing customer of hdfc bank for more than 5 years still it has been a very bad experience from home loan department of hdfc bank.
According to me if the home loan is not processed then the processing fees should not be deducted and the customer should get the property documents back.

I would like to highlight this issue faced by me and other home loan customers.

Regards,
Rahul dhamnaskar
[protected]

Sep 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2018

HDFC Bank Customer Care's response Dear Customer,

For HDFC Ltd sanctions/disburses Home Loans. Please visit http://bit.ly/2yx5J9L & they'll resolve your query at the earliest. -Anay

-Anay
HDFC Bank Customer Assistance

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Today morning i transfered 30000 from my hdfc app to my wife's sbi account via imps. Amount debited from my hdfc bank account but not credited after more than 12 hours to my wife sbi account. Status shows processor down. How to get refund? Please help me out. As it was utmost important for me, i feel harassed and helpless. Will bank repay me the amount with interest?

Sep 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We would like to state that the transaction is timed out and will be settled accordingly. Request you to allow 3 working days for settlement. Please check with the beneficiary/beneficiary bank for further status and write to [protected]@hdfcbank.com, in case of any further clarification or assistance.

-Anay
HDFC Bank Customer Assistance

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I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3861 without my concern on date:17/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 4908570
Name :- prabhakaran
Credit card number ending :- 3861

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 2, 2018

Dear Meenakshi,

Greetings from OneAssist,

We apologize for the trouble caused.

As requested by you we have initiated your cancellation process vide service request number 3413002. Your refund amount 1399/- will be credited in your account within 5 to 7 working days.

Thank you,

Regards,

Sophia,

Team OneAssist

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Address: West Godavari, Andhra Pradesh, 534350

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2092 without my concern on date:21/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 4934239
Name :- narasimha charyulu
Credit card number ending :- 2092
Email id: [protected]@gmail.com

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 2, 2018

Dear Narsimha,

Greetings from OneAssist,

We are sorry for the inconvenience caused.

As requested by you, we have initiated the cancellation vide SR number 3412841. Your refund will be credited in your account within 5 to 7 working days.

Regards,

Sophia

Team OneAssist.

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Address: 560051

Website: Consumercomplaints.in

Hi I have an account in hdfc bank I have applied for salary account now it has converted into a saving account without any intimation I just want to revers my saving account into a salary account and every month the maintenance charge please kindly refund my deducted amount to my account or else I want to close my account of hdfc please do needful.

Thanking you
Thahmina begum

Sep 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 508207

My hdfc salary account was blocked I don't know the reason up to now i didn't get any confirmation or communication message from bank side my salary is stuck in between my company and account what should i do know, it is the min duty of the bank to furnish the information to the customer

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Address: Mumbai City, Maharashtra, 400072

When i click on upi in account tab while logged in hdfc mobile app, it says "you are not allowed to do this transaction. Kindly contact your nearest branch".

Issue ID: "HBL=[protected]"

I have visited the bank and reinstalled the latest version of the app after wiping my phone cache. The bank could not help me and has asked me to mail to hdfc customer care. I havent got any response yet.

Cust ID[protected]

I have attached screenshots and sent it to hdfc support email with RE:"HBL=[protected]".

I want my UPI ID to be activated asap.

Sep 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 2 working days.

-Anay
HDFC Bank Customer Assistance

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Address: Kanpur, Uttar Pradesh

Urgent : Dear Customer, due to fall in gold prices, your gold loan account 71570346 stands overdrawn. Kindly visit your branch immediately for payment of margin amount of Rs.2, 496.50. T&C apply.

Sir i am geeting this message continuously but why to pay ?
Kindly give me detail as at the time of taking loan nobody told about this condition .I am out of station for one month so i can not visit the branch.
Thanks
Vishal kumar singh
[protected]

Sep 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

HDFC Bank Customer Care's response Dear Customer,

You are requested to visit our nearest Retail Loan Service Centre with regard to your query. Kindly visit the following URL to access information for the complete address details of our Retail Loan Service Center. URL: https://goo.gl/DfPYa4

-Anay
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6617 without my concern on date:04/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number : 2170821
Name :- Mohanraj.G
Mobile No. :- +91 [protected]
Credit Card Number Ending :- 6617

HDFC Bank customer support has been notified about the posted complaint.

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Address: 629002

Dear Oneassist Team,

I have received credit card from the HDFC agent saying card is totally free and I took the same and till now I didn’t generate the pin number in that card . I was going through credit card statement and found that without any intimation you have deducted the amount of Rs1399 from my credit card & in EMI with another RS 100 EMI conversion fee deducted.
As per my knowledge Mobile payment Rs 100 only I used . When I Contact customer care with cancellation request. They’re answering the plan almost cross 42 days so we will refund only the 50 % amount . This is unacceptable that you deduct amount on name of one assist MFEE without my knowledge.
Kindly refund the full amount 1537.98 to my credit card and cancel the one assist plan
Thanks
Sudheesh Raj

HDFC Bank customer support has been notified about the posted complaint.

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Address: 561203

Please share noc for below mentioned card details.

A) from marach 2018 am requesting noc from your end, but there is no reply from your end.
B) please remove my name in cibil.
C) when am calling to toll free number, hdfc disabled call from register number.
D) please share proper reason.

Pan no :aggph2181p
Card no : 5261xxxxxxx1736

Regards
Harish r

Sep 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 01, 2018

Updated by Harish13061985 how much it will take time.

Verified Support

Aug 03, 2018

HDFC Bank Customer Care's response Dear Customer,

With regard to your credit card, we request you to contact our Debt manager at[protected]/67268002.

-Anay
HDFC Bank Customer Assistance

Aug 03, 2018

Updated by Harish13061985 please share his contact details and email id

Aug 07, 2018

Updated by Harish13061985 Dear HDFC Credit card team,

if possible to share the NOC or not ?

regards
Harish R
[protected]

Aug 17, 2018

Updated by Harish13061985 Any issue ?

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P

pratech

Aug 1, 2018

1. HDFC is charging some Instant alert message.
About this they have never informed me. And this they are charging every quarter.
2. Even after maintaining sufficient balance in account, they keep on sending messages regarding maintain balance.

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I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6617 without my concern on date:15/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number : 2170821
Name :- Mohanraj.G
Mobile No. :- +91 [protected]
Credit Card Number Ending :- 6617

HDFC Bank customer support has been notified about the posted complaint.

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